Key Responsibilities:

Information Gathering & Reporting:

• Compile and organize project-related information.
• Schedule and coordinate meetings with stakeholders and vendors.
• Prepare meeting agendas and document detailed minutes.
• Follow up on action items discussed in meetings.
• Prepare regular status updates for the Project Manager.

Document Management:

• Maintain and organize all project-related documentation, including minutes from vendor meetings.
• Ensure proper version control of key project files.
• Create and update project documentation as necessary.

Stakeholder Communication & Milestone Tracking:

• Serve as a liaison between the Project Manager and internal stakeholders
• Distribute project updates and communications effectively.
• Address and respond to routine project-related queries.
• Monitor project timelines, flagging potential delays to the Project Manager.
• Track milestone achievements and deliverables.
• Keep project management tools updated with the latest project progress.

Quality Control & Change Request Management:

• Assist with the coordination of quality assurance activities.
• Support the user acceptance testing (UAT) process.
• Collect and organize feedback from UAT sessions.
• Log and track change requests, assessing their impact.
• Communicate approved changes to relevant parties.

Vendor Coordination & Administrative Support:

• Assist in managing daily interactions with vendors.
• Track vendor deliverables and performance.
• Coordinate meetings and communications with vendors.
• Handle administrative tasks related to the project.
• Support the coordination of training sessions for internal teams.
• Assist in developing training materials in collaboration with the vendor.
• Facilitate the security onboarding of new vendor team members.
• Support post-implementation activities.

Requirements:

• A degree in Information Technology (IT), Computer Science, or a related field.
• At least two (2) years of experience in IT project management.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook.
• Experience with project management tools such as Confluence and Jira is a plus.

Responsibilities:

• Log customer interactions and create support tickets to track issue resolution.
• Escalate unresolved or complex issues to higher-level support teams when necessary.
• Efficiently research, gather, organize, and share information in a timely manner.
• Prepare documents like correspondence, memos, reports, and other written materials.
• Utilize Microsoft Office Suite (Word, Excel, PowerPoint) to create documents and materials.
• Follow established procedures to track and ensure project completion.
• Coordinate service delivery during the operational phase.
• Support invoice creation and timely processing.
• Maintain accurate and up-to-date files and records in accordance with team standards.
• Assist Business Analysts with data quality issues and reporting.
• Provide administrative support to other departments or CUPPS operations as needed.
• Timely completion of daily paperwork and projects.
• Manage and maintain office supplies and equipment.
• Collate, update, and monitor operational support maintenance renewal contracts.
• Participate and support operations, and undertake other assigned duties.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25005

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities：

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent.
• Experience and knowledge in office system furniture or commercial carpet or interior design.
• Good contacts with interior Designer & Architect.
• Possess good interpersonal skills.
• At least 1 year of working experience in the related field is required.
• Preferably Entry Level specialized in Sales – Corporate or equivalent.

Job Description:

•Drive infra project life cycle – Server provisioning to Cutover.
•Work with infra and app teams on requirement gathering to implementation.
•Review and analyze infrastructure architecture and identify the gaps.
•Perform proxy upgrades, patching and other administration tasks on the proxy
•Guide app team to troubleshoot infra related issues.
•Be the SME for Proxies administration and automation.
Operation & Process:
•Prepares technical project plans for new initiatives in BAU
•Collaborates with Application teams and other infra teams to develop technical solutions and enhancements.
•Drive the on boarding of new applications on to the production environment.
Maintain Security:
•In accordance with Bank’s security directives, assists to deploy, maintain, and enhance the security of all infrastructure systems through administrative, preventive, detective, and reactive controls, such as change and configuration management, anti-virus measures, patch management, and system scans.
•Support and operate the proxies

Job Requirements:

•At least 4-7 years of relevant Infrastructure support and OS administration
•Minimum 3 years hands-on working experience managing production application support
•Knowledge in Proxies; Fortinet, Squid, HA proxy
•Good command in Microsoft Office products.
•Must have good communication and writing skills. Able to drive meetings and coordinate different stakeholders.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No: 01C4394
EA Personnel No: R22111378
EA Personnel Name: Ong Xin Yee

CCTV SYSTEM

• Involve in the project and maintenance services related with CCTV Systems, Access Control Systems, PA Systems, Alarm Systems and Server & Network Infrastructure and whenever required.
• Perform Installation, Implementation, Configuration and testing of system/storage equipment & setup.
• Troubleshoot Problem encountered on site.
• Develop implementation plan, migration plan, and acceptance test plan for the project.
• Work closely with Project/Maintenance Managers in Planning the implementation tasks.

ACCESS CONTROL SYSTEM

• Installation: Install and configure access control systems, including electronic locks, card readers, biometric scanners, and control panels.
• Maintenance: Perform routine inspections and preventive maintenance on access control systems to ensure optimal performance.
• Troubleshooting: Diagnose and resolve issues with access control hardware and software, including system malfunctions, wiring issues, and connectivity problems.
• Software Management: Install, update, and manage access control software, ensuring that all systems are up-to-date and compliant with security protocols.
• Customer Support: Provide technical support and training to clients on the operation and management of access control systems.

NETWORK

• Perform Installation and troubleshooting on network devices like Cisco, Aruba and Allied Telesis.
• Knowledge of Routers/Switches architecture and software upgrade procedure
• Support Network infrastructure Projects.
• Provide support to resolve network incidents and issues.
• CCNA/CCNP Certification

Job Description

Responsibilities

• Maintain and troubleshoot Cloud Services, physical servers and workstation ensuring optimal performance, security, and reliability.
• Monitor network devices (routers, switches, firewalls) to ensure seamless connectivity and address any issues promptly.
• Manage Windows Server environments, including installation, configuration, and maintenance and Implement security patches, updates, and backups.
• Provide technical support through on-site, remote desktop session, email, phone and WhatsApp.
• Administer Active Directory, including user accounts, permissions, and group policies.
• Set up and manage user profiles, access controls, and authentication.
• Administer Microsoft 365 tenant services, including Exchange Online, OneDrive, SharePoint, and Teams.
• Provide user support for login issues, password resets, and account management.
• Configure and troubleshoot email accounts, distribution lists, shared resources and address Microsoft Office application-related queries.
• Install, integrate, and configure new computer systems and hardware for users.
• Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
• Maintain accurate documentation of IT processes, configurations, and troubleshooting steps. Generate regular reports on system health, incidents, and performance metrics.

Requirements

• A strong working knowledge of Microsoft 365 services including Exchange Online, Teams, OneDrive, SharePoint, Microsoft Office applications, etc.
• Knowledge of Active Directory, DNS, DHCP, and Group Policy.
• Experience in administering Windows Client Operating system, Windows Server
• Experience in administering network devices (routers, switches, firewalls).
• Experience with Active Directory client management, file sharing, printer sharing, and NTFS permissions.
• An openness to learning new technologies.

Preferred Certifications

• ITSM v4 Foundation, CompTIA A+, Network+, or Security+
• Microsoft Certified: Microsoft 365 Administrator
• Microsoft Certified: Azure Administrator Associate

Company Overview
Accounting & Payroll Solutions Provider
With 30 years of experience in financial applications, IT Infinity understands the importance of a company’s accounting, payroll and manpower operations. Thousands of companies in Singapore are using our services to increase productivity, reduce errors and minimize fraud in their accounting and payroll operations, and thereby improving their bottom line.

We are business partners for Sage 300 and CRM applications. For payroll and time and attendance, we provide our in-house Opensoft solutions which are tailored to Singapore’s regulatory requirements. Our products are ready for turnkey installation, but if any client has unique requirements, we are also able to provide customized modules.

Job description

• Ensure the smooth operation and maintenance of the group IT systems.
• Maintain and update existing group systems in accordance with established processes and standards.
• Provide reliable and efficient local support for the office, ensuring minimal downtime and maximum productivity.

Main Mission

• Update and maintain the existing group systems, ensuring they are in line with appropriate processes and standards.
• Provide local support for the office, which consists of approximately 40 people.
• Monitor system performance and troubleshoot issues to ensure continuity of services.
• Implement and maintain security protocols to protect the company's IT infrastructure.
• Collaborate with other departments to understand their IT needs and provide appropriate solutions.
• Document system configurations, processes, and procedures for future reference.

Key Requirements:

• Strong knowledge of Microsoft Windows environments.
• Proficiency in system administration tasks such as resources deployment, system updates, and troubleshooting.
• Excellent problem-solving skills and the ability to work under pressure.
• Good communication skills to effectively support and train users.
• Ability to work independently and as part of a team.

Optional

• Experience with PowerShell scripting and/or Infrastructure as Code (Terraform)
• Knowledge of network administration and security protocols.
• Familiarity with other operating systems such as Linux.
• Experience with virtualization technologies such as VMware.
• Certification in relevant IT fields (e.g., Microsoft Certified: Windows Server, CompTIA Network+).

Performance Indicator

• System uptime and availability.
• Successful implementation of system updates and upgrades.
• Response time to support requests.
• User satisfaction with IT support services.
• Compliance with security protocols and standards.
• Documentation accuracy and completeness.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Description

· Provisioning and configure devices

· Installation and upgrading of software / patches

· Perform asset management & update asset records

· Setting up/tearing down of computers

· Updating to the latest windows and programs

· Conduct testing all on devices and systems

· Carrying out re-installation (cloning) of desktop images

· May be assigned with other IT related tasks

Job Requirement

o Nitec in any field

o No experience needed

o Team player

o Good communications and inter-personal skills

*Work Location is not fixed*

Get to know our team:

Our Corporate IT Team within GXS Enterprise Technology Services aims to be a technology leader that provides predictive and seamless experiences to all GXS employees.

We are seeking a talented and experienced IT Systems Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, and maintaining our company's IT infrastructure. This role involves working closely with other IT professionals and departments to ensure seamless integration and optimal performance of our systems.

Get to know our Roles

As an IT Systems Engineer, you will play a crucial role in ensuring the stability, security, and efficiency of our endpoint devices and supporting Corp IT systems.

You will be responsible for managing and maintaining our endpoint management systems, including SCCM and patch management.

Additionally, you will work with identity provider solution such as JumpCloud and productivity solution such as Google Workspace to ensure seamless user access and device management.

Your scripting knowledge in PowerShell and Bash will be essential in automating tasks and troubleshooting issues. Familiarity with VDI solutions such as Azure Virtual Desktop or Amazon Workspaces will enable you to support our virtual desktop infrastructure.

Furthermore, you will contribute to our DevOps practices, utilizing GitLab CI/CD for continuous integration and deployment, and implementing Infrastructure as Code using tools like Terraform.

Day-to-Day Activities:

• Endpoint Management: Manage endpoints via Software as a Service (SaaS) solutions, such as Jamf, Cisco, JumpCloud, and Automox. Ensure efficient deployment, configuration, and management of endpoint devices.
• Endpoint Deployment and Support: Responsible for endpoint deployment, including software evaluation, testing, deployment, and post-deployment support. Ensure smooth rollout and functionality of new software and hardware.
• Patch and Lifecycle Management: Oversee OS patch management and application lifecycle management. Ensure systems are up-to-date with the latest security patches and software updates, minimizing vulnerabilities.
• Technical Collaboration: Collaborate closely with team members to enhance technical capabilities and service delivery. Foster a culture of knowledge sharing and continuous improvement.
• System Stability and Security: Ensure the stability, security, and scalability of IT systems. Implement best practices to safeguard sensitive banking data and maintain regulatory compliance.
• Performance Monitoring and Issue Resolution: Continuously monitor system performance and proactively address potential issues. Implement preventative measures to minimize downtime and enhance the overall user experience.
• System Optimization: Work collaboratively with software developers and other IT staff to design, optimize, and integrate systems. Ensure seamless interoperability and efficient workflows.
• Documentation: Develop and maintain comprehensive documentation for system configurations, procedures, and processes. Ensure documentation is up-to-date and accessible to relevant stakeholders.
• Backup and Disaster Recovery: Implement and manage robust backup and disaster recovery strategies to protect digital assets. Ensure quick recovery and data integrity in the event of a failure or disaster.
• Technology and Trend Awareness: Stay abreast of emerging digital technologies and industry trends. Leverage new advancements to drive continuous improvement and innovation within the IT infrastructure.
• Technical Support and Mentorship: Provide advanced technical support and mentorship to end-users and IT colleagues. Foster a collaborative environment and promote skill development within the team.
• Security and Compliance: Ensure compliance with digital security policies, procedures, and regulatory requirements. Implement necessary controls and conduct regular audits to maintain a secure environment.

Skills & Qualifications:

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Professional Experience: Minimum of 3-5 years of hands-on experience in IT systems engineering or a similar role.
• Cloud Expertise: Demonstrated expertise in cloud platforms, particularly AWS, Azure, or Google Cloud, with a proven track record of managing and deploying cloud-based solutions.
• Windows Deployment: Proficient in Windows image deployment and creation using tools such as Windows Deployment Services (WDS) and/or Assessment and Deployment Kit (ADK).
• MDM Solutions: Extensive experience with Mobile Device Management (MDM) providers like Jamf, Workspace One, Intune, JumpCloud, and Google MDM, ensuring secure and efficient device management.
• OS Management: Advanced knowledge in managing and deploying macOS, iOS, Windows, Android, and Chrome OS environments.
• Scripting and Automation: Strong scripting and automation skills using languages such as Bash, Shell, PowerShell, Python, and Workato to streamline processes and improve efficiency.
• Problem-Solving: Exceptional problem-solving and analytical skills, with the ability to diagnose and resolve complex systems-related issues swiftly.
• Incident Management: Familiarity with change management, incident management, and problem management processes to ensure smooth operations and minimal disruptions.
• Virtual Desktop Infrastructure (VDI): Support and enhance the virtual desktop infrastructure (e.g. Azure Virtual Desktop or Amazon Workspaces).
• Networking: Basic understanding of networking concepts and technologies (e.g., TCP/IP, DNS, DHCP, VLANs), with the ability to diagnose network access issues.
• Adaptability: Strong ability to quickly adapt to new technologies and evolving industry trends.
• Communication: Excellent communication and interpersonal skills, with a collaborative mindset and the ability to work effectively with cross-functional teams.
• Endpoint devices Hardening: Proven experience in hardening endpoints and assets, including secure configuration, vulnerability management, and compliance with financial regulations such as MAS TRMG and best practices such as CIS benchmarks.

Nice to Have:

• Certifications: Relevant certifications such as Microsoft Certified, Azure or AWS Administrator Associate, or other industry-specific certifications, demonstrating a commitment to professional development.
• Infrastructure as Code (IaC): Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation, enabling automated infrastructure management and deployment.
• DevOps Practices: Familiarity with DevOps practices, utilising CI/CD pipelines and tools (e.g., GitLab CI/CD), ensuring streamlined and automated integration and deployment processes.
• IT Security: Understanding of IT security best practices, including identity and access management, encryption, and threat detection, to safeguard digital assets and maintain compliance.

1 to 2 years understanding and operation of Information Security relevant system.

Experience in Financial service would be preferred.

Experience in interpersonal and analytical skills attributes

Good written and visual presentation skills (Excel, Word, PowerPoint)

Good and thorough communication with

Ability to work effectively in a team environment, and takes initiatives to collaborate and

challenge status quo, and adaptable to embrace new changes

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

Are you ready to take the next step in your IT career?

If you have been excelling in 1st Level IT support and are eager to advance as a Level 2 IT Engineer?

we might have the perfect opportunity for you!

In this role, you will gain hands-on experience and comprehensive training designed to prepare you for the responsibilities of a Level 2 engineer. Say goodbye to repetitive tasks like user enrolments and device setups—here, you will delve into infrastructure configuration, compliance management, policy deployment across user devices, and the creation of Standard Operating Procedures (SOPs).

This position serves as a critical stepping-stone, bridging your journey from Level 1 support to becoming a skilled Level 2 engineer.

Key Responsibilities:

• Collaborate with helpdesk to resolve escalated issues and ensure prompt resolution.
• Carry out test of software application before Install, configure, and maintaining of end-user devices.
• Manage and update IT documentation, including FAQs and troubleshooting guides.
• Monitor and address vulnerabilities and compliance issues on end-user devices with other infrastructure teams.
• Provide excellent customer service by effectively communicating technical solutions to non-technical users.

Required Qualifications:

• Minimum have some experience in IT support, specifically with end-user computing devices.
• Knowledge of Windows, macOS, and mobile operating systems (iOS/Android).
• Experience with Active Directory, Office 365 and remote troubleshooting tools.
• Familiarity with endpoint security solutions and system management tools (e.g., SCCM, Intune).
• Strong problem-solving skills and ability to work independently under minimal supervision.
• Excellent communication and interpersonal skills with a customer-focused mindset.

How to Apply:

Interested candidates are encouraged to submit their resume and cover letter outlining their qualifications and experience.

Or they can whatsapp their CV to 90882520.

Join us in delivering exceptional IT support and driving technological excellence!

ABOUT PROTIVITI SINGAPORE

The Protiviti Career provides opportunity to learn, inspire and advance within a collaborative and diverse company culture. We hire curious people for whom learning is an everyday activity. We fuel your curiosity with challenging work, talented colleagues and creative learning resources. At every level, we champion leaders who influence and achieve results. We encourage you to “bring your whole self to work” – all of your motivations, passions, priorities and commitments – as these things bring us closer to exceptional.

That's Living Protiviti.

KEY RESPONSIBILITIES

The Experienced Senior Consultant has primary responsibility for executing IT audit project work plans and will have some client-facing engagement responsibilities while serving as both role model and trainer. He/She demonstrates the attributes of excellent client service and assists team members in developing technical and professional competency.

The Experienced Senior Consultant learns to identify areas of IT risk and opportunities to improve IT business processes. You will be part of a dynamic team that helps companies create a competitive advantage through proper management of technology risks in the areas of applications, infrastructure, as well as IT governance and related processes.

REQUIRED KNOWLEDGE & SKILLS

· Experience and knowledge in any of the following areas will be an advantage: IT effectiveness controls in financial services industry, Oracle, Security Assessments, Business Continuity Management, ISO27001, identify Management, banking IT systems.

· Effective organizational, leadership, influencing and client management skills.

· Strong interpersonal, communication, analytical and excellent report writing skills. An excellent command of English is required for effective rendering of professional services to our clients.

· Highly analytical, creative in thinking and tenacious with a “take charge” attitude.

· Able to work independently as well as in teams of varying sizes.

EDUCATIONAL & PROFESSIONAL CREDENTIALS

· Bachelor degree in information systems, computer science, accountancy or other related field, with relevant professional qualifications (e.g. CISA, CISSP, PCI DSS etc).

· Minimum 3 years’ experience as an IT Auditor; IT general and applications controls, security configuration and reviews and Virsa is mandatory.

ABILITY TO TRAVEL

• The position may require some local and/or out-of-town travel to client work sites, in line with current restrictions, and as agreed with the Engagement Manager.

Job Descriptions:

The Candidate must possess experience in providing Level 1 and Level 2 support for applications. Have demonstrated the ability to perform the following:

• Grant access rights for user accounts via requests raised in a ticketing system
• Assist with system testing and verifications following infrastructure changes and system patches.
• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.
• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).
• Perform maintenance tasks and documentation reports in periodic and/or unplanned manners (ad-hoc requests).
• Prepare production deployment for bug fixes and system enhancements.
• Monitor schedule jobs / interfaces and follow up with remedy actions when necessary.
• Conduct housekeeping of system logs and project documents when necessary.
• Transcode files (e.g. media, document, etc.) for applications and servers.
• Ingest digital and media content (e.g. photographs/images, audio, etc.) into applications and servers.
• Perform other operational and administrative tasks as assigned by manager.

Job Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate must possess a minimum of FIVE (5) years’ professional experience in the IT or Infocomm industry. Good to have experience in the maintenance of web applications.
• The Candidate shall have a good command of English and effective communications skills

Interested candidates may apply to [email protected] with your detail CVs

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

This role supports the day to day infra-structure, both on-premise and cloud computing support for our customers' base who are mainly in the retail sector and distribution supply chain sectors. Knowledge of software installation, configuration and database management daily monitoring and anlysis will be a plus together with on-the job training. Will also require the candidate to support on rotational basis after normal working hours. Proficent with Microsoft office suites a must, especially use of EXCEL advanced functions.

Position Overview

We are looking for a highly skilled IT Infrastructure Specialist to manage and enhance our IT systems, ensuring efficient and uninterrupted operations. This role suits individuals who excel in maintaining secure IT environments, ensuring compliance with cybersecurity standards, and collaborating within a dynamic team setting.

Key Responsibilities:

• Administer and optimise computer networks and IT infrastructure, including networks, servers, databases, and cloud-based systems, to support operational needs.
• Develop and implement security measures and best practices for data protection and information security, including creating policies, managing access controls, and performing vulnerability assessments and penetration testing.
• Oversee software updates, apply system patches, and maintain hardware components to ensure the security and functionality of IT systems, including storage, devices, and networks.
• Identify and mitigate potential risks to maintain the integrity and security of IT infrastructure.
• Provide technical assistance and troubleshoot IT-related issues for colleagues, ensuring operations run smoothly.
• Train team members on secure computing practices and network safety protocols.
• Carry out additional tasks as required to support the organisation’s IT needs.

Qualifications and Skills:

• A Diploma or Degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• At least 3 years of experience in a similar role. Certifications such as CCNS, CISSP, or MCSE are advantageous.
• Comprehensive knowledge and hands-on experience with Windows operating systems, network administration, cybersecurity, and advanced IT technologies (e.g., AI/ML, cloud solutions).
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving capabilities, with a proactive approach to diagnostics.
• A professional attitude with the ability to work independently and manage responsibilities with minimal oversight.

This role offers an exciting opportunity to play a key part in maintaining and advancing the IT systems of a progressive organisation. If you are eager to take on this role and make a significant impact, we encourage you to apply!

Position Overview

We are seeking an accomplished Head of IT to lead and oversee the organization’s technology strategy and operations. This role requires a visionary leader to drive the digital transformation of our enterprise resource planning (ERP) systems, IT infrastructure, security protocols, IT audit functions, and artificial intelligence (AI) initiatives. The ideal candidate will have a strong blend of technical expertise, strategic thinking, and leadership skills to align IT objectives with business goals.

Key Responsibilities:

1. ERP Management and Optimization:
   Lead the implementation, integration, and optimization of ERP systems to enhance operational efficiency.
   Collaborate with cross-functional teams to ensure ERP solutions align with business processes and objectives.
   Oversee the migration, customization, and maintenance of ERP platforms.
2. IT Infrastructure Leadership:
   Manage and enhance IT infrastructure, including networks, servers, databases, and cloud services.
   Ensure scalability, reliability, and cost-effectiveness of IT systems.
   Plan and execute IT infrastructure upgrades and transformation projects.
3. Cybersecurity and IT Governance:
   Develop and enforce robust cybersecurity policies to protect organizational assets.
   Conduct regular vulnerability assessments, penetration tests, and risk mitigation measures.
   Ensure compliance with industry standards and regulatory requirements for IT security.
4. IT Audit and Compliance:
   Oversee IT audit processes to ensure alignment with corporate governance and regulatory standards.
   Address audit findings and implement corrective measures to enhance IT controls.
   Maintain documentation and reporting to support transparency and accountability.
5. AI and Digital Transformation:
   Drive the adoption of AI technologies to improve decision-making, efficiency, and innovation.
   Identify opportunities for AI integration across business functions and lead pilot projects.
   Foster a culture of data-driven decision-making and continuous improvement.
6. Leadership and Collaboration:
   Lead and mentor the IT team, fostering a culture of collaboration, innovation, and accountability.
   Partner with stakeholders to align IT initiatives with business priorities and long-term goals.
   Manage vendor relationships and negotiate contracts for IT services and solutions.

Qualifications and Skills:

• Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field.
• Proven experience in leading IT operations, ERP systems, and digital transformation initiatives.
• Strong expertise in IT infrastructure management, cybersecurity, and IT governance.
• Familiarity with AI technologies and their practical applications in business contexts.
• Excellent project management and organizational skills.
• Strong analytical and problem-solving abilities, with a strategic mindset.
• Exceptional communication and leadership skills, with the ability to influence and inspire teams.
• Relevant certifications (e.g., PMP, CISSP, ITIL, TOGAF) are a plus.

This is a unique opportunity for a forward-thinking IT leader to shape the technological future of our organization. If you are ready to take on this challenge and drive innovation, we invite you to apply.

Industry: Technology Integrator Industry

Location: Central area

Schedule: 3 to 4 days a week (12am to 4am)

Skills: Software Installation, IT Security

The role as IT Support Service is a 6-month project to handle software installation, updating, commissioning and de-commissioning PC equipment - may be assigned in various locations Islandwide.

Position Responsibilities:

• Handle software installation, updating, upgrading and inspecting Desktops and Laptops for the usability and lifespan extension.
• Monitor arising faults or issues after installation and perform testing whether equipment is compatible to upgraded / update software.

Position Requirements:

• Technical Course or Diploma in Computer or any IT related field. Non-IT related graduates may be considered provided with sufficient knowledge.
• Base knowledge in various IT related products such as Cyber security, Network Security, Infrastructure and Systems.
• Work schedule is strictly 12 midnight to 4am with 3 to 4 days a week (mostly on weekend to avoid high volume production of the business).

We will consider all candidates but will prioritize those who have closer requirements to client needs.

Thank you!

Joseph Syho

Reg Number: R1108657

EA Licence No: 18C9079

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Senior IT Business Analyst

Our client is looking for a Senior IT Business Analyst to join the team & spearheading the BA activities

Responsibilities:

• Define and manage the business needs, collaborating with stakeholders and end-users to address operational issues and develop the product roadmap.
• Facilitate workshops using human-centered design tools to uncover opportunities, identify challenges, and map service journeys.
• Analyze requirements, prioritize needs, and deliver functional and design specifications.
• Translate business requirements into actionable technical specifications.
• Prepare documentation, including business requirements and presentation materials.
• Identify, track, and mitigate project risks and obstacles.
• Ensure alignment among stakeholders during implementation and post-implementation phases.
• Evaluate solutions to meet business objectives effectively.
• Work closely with developers to resolve technical challenges and ensure successful delivery.

Requirements:

• At least 8 years of relevant Business Analysis experience, including 5 years in end-to-end application development using .NET.
• Degree/Diploma in Computer Science, IT, or related fields.
• Preferred: Business Analysis certifications like CCBA® or CBAP®.
• Proven ability to transform business needs into technical documents.
• Strong technical expertise to navigate solution constraints.
• Advantageous: Experience in the education sector.
• Exceptional analytical, critical thinking, and problem-solving skills.
• Effective communication and stakeholder management abilities.
• Proficiency in .NET (C#/CORE), ASP.NET MVC, HTML, CSS, JavaScript, SQL, and related technologies, with experience in IIS Server, Visual Studio, and MS SQL Server.

Location : North East

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to [email protected] (Michelle Dai Yiying, Reg No: R1982577). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

• Conduct reviews and updates of the Group’s IT servers, systems, and applications, aiming to recommend effective solutions for enhancements, upgrades, migrations, or other necessary changes.
• Regularly assess and refresh Standard Operating Procedures (SOPs) to ensure they are current and meet operational needs.
• Review and update off-site IT storage solutions, such as backup servers or cloud systems, to confirm they are secured with appropriate IT security measures and protocols.
• Provide support and maintenance for the Group’s enterprise applications, including but not limited to the RIS-PACS, Health Management System, email platforms, finance system, and CRM.
• Oversee the maintenance and support of the Group’s servers, network infrastructure, VPN, firewall, security, and other IT-related setups.
• Collaborate with Operations to ensure the Group’s applications and associated equipment function efficiently, with preventive maintenance carried out as scheduled.
• Ensure the continuous, smooth operation of servers and IT hardware, including server cooling systems, 24/7.
• Participate in IT audits as needed.
• Engage in various IT projects, including but not limited to setting up new centers and managing RIS-PACS implementations.
• Facilitate network connections for modalities and other equipment.
• Perform additional tasks as assigned.

Job Requirements:

• Minimum diploma in Information Technology, Information Services, Computer Engineering, or a related field.
• Solid understanding of medical information systems, such as CMA/HIS, RIS-PACS, LIS, is advantageous.
• Strong background in IT security, networking, firewall technologies, and server management.

We are seeking a dedicated IT Support Technician to join our team. The successful candidate will be responsible for maintaining and enhancing our organization's IT infrastructure, ensuring seamless operations across all departments.

Key Responsibilities:

· Provide technical support to stakeholders, mainly internal users like employees and management, addressing hardware and software issues promptly.

· Serve as the first level of escalation for all IT-related inquiries.

· Install, configure, and upgrade computer hardware, software, and peripherals.

· Monitor and maintain computer systems, networks, and related equipment.

· Troubleshoot system and network problems, diagnosing and resolving hardware or software faults.

· Set up new user accounts and profiles, ensuring security and access protocols are followed.

· Perform backup and reset for user accounts and equipment.

· Conduct regular system updates and backups to safeguard data integrity.

· Collaborate with external vendors for hardware repairs and IT procurement.

· Document technical issues and solutions, maintaining an updated knowledge base.

· Assist in the implementation of new IT projects and initiatives.

· Any other ad-hoc duties assigned by manager.

Qualifications & Requirements:

· Degree in Computer Science, Information Technology, or a related field.

· 5 years and more experience in a similar IT support role.

· Proficiency in operating systems such as Windows, macOS, and Linux.

· Familiarity with network configurations, including basic LAN/WAN, routers, and firewalls.

· Strong problem-solving skills and the ability to work under pressure.

· Excellent communication skills, with the ability to explain technical issues to non-technical users.

· Ability to work in a fast-paced environment.

· Strong attention to detail and organizational skills.

Thank you for your interest in this position, and we regret that only short-listed candidates will be notified.

IT Help Desk Job Description:

In this role, you will provide maintenance of the computer desktop environment by analyzing

requirements, resolving problems, installing hardware and software solutions, and supporting the

internal IT Helpdesk. You will be responsible for administration and internal support of the Company’s

PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and

performing PC maintenance, upgrades and configurations.

Responsibilities:

• Provide helpdesk support and resolve problems to the end user’s satisfaction

• Monitor and respond quickly and effectively to requests received through the IT helpdesk

• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on

priority

• Modify configurations, utilities, software default settings, etc. for the local workstation

• Utilize and maintain the helpdesk tracking software

• Follow and Document internal procedures

• Assist with onboarding of new users

• Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any

additional specialized equipment

• Install, test and configure new workstations, peripheral equipment and software

• Maintain inventory of all equipment, software and software licenses

• Report issues to the Service Desk Manager for escalation

• Manage PC setup and deployment for new employees using standard hardware, images and

software

• Assign users and computers to proper groups in Active Directory

• Perform timely workstation hardware and software upgrades as required

• End to end Manage & Maintain all meeting rooms and VC system

• Virtual Regional support

• Manage PABX / Cisco Call manager telephone system

Basic Requirements:

• Diploma or Higher Diploma in Computer Engineering

Preferred Requirements:

• 2 years of relevant technical experience

• Bachelor’s Degree in Information Systems, Business, Communications or related field

• Excellent communication skill and service mind

Presently we have a Job Opening for a IT Application Support-Java

Key Responsibilities:

• Collaborate with business analysts and other stakeholders to gather and analyze requirements.

• Write clean, efficient, and well-documented code following best practices and coding standards.

• Perform unit testing and debugging to ensure the quality and functionality of the applications.

• Participate in code reviews and provide constructive feedback to team members.

• Troubleshoot and resolve issues related to Java applications.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience as a Java Programmer

• Proficiency in Java programming language and development tools.

• Strong knowledge of object-oriented programming (OOP) principles.

• Experience with Java frameworks such as Spring, Hibernate, or Struts.

• Familiarity with web technologies such as HTML, CSS, JavaScript, and RESTful APIs.

• Knowledge of database technologies such as SQL, Oracle, or MySQL.