Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Good work knowledge of security risk management, security governance framework and compliance (IT Security Audit/log review), technical vulnerability management (Vulnerability Assessment, Penetration testing), application security, security technologies (system hardening, IDS/IPS, firewall), security incident response and security assessment.
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Responsibilities:

· Designing and deploying enterprise-level hardware and software systems that support the organization’s operations

· Monitoring and maintaining IT infrastructure systems to ensure they remain operational and secure

· Developing disaster recovery plans and procedures in conjunction with other IT professionals

· Troubleshooting and resolving technical problems as they arise, either independently or in collaboration with other IT professionals

· Keeping abreast of technological advancements and emerging trends in hardware, software, and systems management to inform decision-making about IT infrastructure

Requirements:

· Proficient in hardware and software systems design and implementation, data center management, network protocols, and security protocols.

· Knowledge of cloud-based systems and virtualization.

· Excellent scripting and programming skills as well as experience with automation tools such as Ansible, Chef, Puppet, and Terraform

· Excellent problem-solving and organizational skills

· Able to work independently and as part of a team.

· Professional certification in Microsoft Certified Solutions (MCSE) or the CompTIA A+ Certification or others is advantageous.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Responsibilities:

· Designing and deploying enterprise-level hardware and software systems that support the organization’s operations

· Monitoring and maintaining IT infrastructure systems to ensure they remain operational and secure

· Developing disaster recovery plans and procedures in conjunction with other IT professionals

· Troubleshooting and resolving technical problems as they arise, either independently or in collaboration with other IT professionals

· Keeping abreast of technological advancements and emerging trends in hardware, software, and systems management to inform decision-making about IT infrastructure

Requirements:

· Proficient in hardware and software systems design and implementation, data center management, network protocols, and security protocols.

· Knowledge of cloud-based systems and virtualization.

· Excellent scripting and programming skills as well as experience with automation tools such as Ansible, Chef, Puppet, and Terraform

· Excellent problem-solving and organizational skills

· Able to work independently and as part of a team.

· Professional certification in Microsoft Certified Solutions (MCSE) or the CompTIA A+ Certification or others is advantageous.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Responsibilities:

• Lead the conceptualization, design, implementation, and troubleshooting of computer-related solutions to meet project and business needs.
• Guide and manage a team of technical and support specialists.
• Assign tasks and prioritize workload within the team.
• Conduct technical feasibility studies to address project stakeholders' needs.
• Evaluate current technology and recommend improvements for software and hardware.
• Communicate requirements to the team and oversee the implementation of solutions.
• Stay updated on the latest advancements in technology.

Requirements:

• 15 years of hands-on technical experience.
• Strong understanding of large computer/software systems.
• Experience in software development and system architecture/design/solutioning.
• Expertise in troubleshooting large systems.
• Proficiency in Windows and Linux servers/clients.
• Knowledge of networking and computer networks (routers, switches, firewalls, core network services).
• Experience with Docker containers and Microservices architecture is a plus.
• Automation experience using tools like Ansible is desirable.
• Experience with both Waterfall and Agile software development lifecycles.
• Understanding of data security, privacy, and protection is an advantage.
• Strong oral and written communication skills, with the ability to explain ideas clearly.

You may submit your resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.
(EA Reg No: 20C0312)

Responsibilities

• Provide single point of contact for incidents, service requests and escalations.

• Daily checks on equipment mounted in data centre racks.

• Manage equipment movement and handle the portable media storage for off-site storage.

• Daily monitoring of status and follow-up with relevant parties accordingly.

• Ensure smooth operation of the existing systems.

• Liaise with L1 and L2 Engineers on issues and service requests.

• Liaise with customers by means of ticketing system / emails / phone calls / walk-in.

• Report system incidents/problem and abnormalities.

• Liaise with Incident Manager on resolving incidents according to SLA.

• Adhere to service level agreement for response time and turnaround time for Service Request / Incidents.

Requirements

• Possess Nitec / Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hours shift work

Licence no: 12C6060

Job Title: IT Business Solutions Project Specialist

Location: Block 19, Kallang Avenue, Singapore 339410
Type: Full-Time

Are you ready to grow your career in IT?
If professional development and career growth are important to you, we want you on our team!

We are a dynamic and growing Information Technology company specializing in quality software solutions and technical support. Joining us means stepping into a role with abundant opportunities to learn, including ERP project implementations and support for diverse clients. Comprehensive training and mentorship are provided to set you up for success.

What You’ll Do:

• Install and configure computer hardware, software, networks, printers, and scanners.
• Respond to client sites to troubleshoot and resolve IT hardware, software, and system issues.
• Escalate major and critical incidents promptly.
• Provide user training on ERP software usage.
• Offer 1st line support for ERP software, including responding to customer calls, assisting with implementation, and coordinating with the development team for fixes.
• Test new software developments to ensure quality.

What We’re Looking For:

• Education: Minimum Diploma in Computer Science, Computing Engineering, Information Technology, or equivalent.
• Experience: At least 1 year of technical support experience (hardware, software, networking, printers, peripherals). Knowledge of Linux is a bonus!
• Skills:Troubleshooting and problem-solving.
  Strong interpersonal and communication skills.
  A passion for interacting with clients and delivering excellent support.
  Basic understanding of networking and technical support principles.
  

Note: No prior ERP software or coding knowledge is required—training and mentorship will be provided.

Why Join Us?

• A supportive environment with hands-on training and mentorship.
• Opportunities to work on ERP implementations and diverse client projects.
• A chance to grow with a team passionate about IT innovation and customer success.

Take the Next Step in Your Career!
If this sounds like the role for you, apply now and embark on a journey of growth and opportunity in IT

We are a Specialist Finance Technology Recruitment firm with over a decade of solid track record behind us. We are the go-to IT Search Firm for several top Investment Banks, Buy-Side Firms, and large-scale Enterprises.

We are looking for a self-driven and eager individual for the opportunity to make an impact. With the right tools, training, and platform, you know you can make a big difference.

What we’re looking for:

• 3 - 8 years of work experience in Recruitment / Sales (someone with a background in Technology Recruitment is highly preferred)
• Bachelor's Degree in any discipline
• Driven, resourceful, and proactive personality with a strong work ethic
• Comfortable continually reaching out to, and building relationships with new people
• Technical background is a major plus but if you want to learn, we can teach you
• Ability to work under pressure, meet deadlines and performance targets
• Strong interpersonal and communication skills

If you are interested in the position, please send your CV to Charlie Kim @ [email protected] (EA Registration number: R22104834)

• To provide onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering, Electronics or related field
• 3 years of desktop support experience in Corporate environment
• 5 days work at Raffles Quay
• MNC work environment
• Salary $2700 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

· ITC Help Desk Specialist (Microsoft)

· Have 1 year of working experience

· Must be familiar with level support with tickets and resolving issues accordingly

· Familiar with Service support Matric as well as the Severity of the service level and resolve them accordingly

· Have working experience in windows 10/11, Microsoft Office suite

· Have experience working with Microsoft Active Directory, or Exchange preferred

· Familiar with handling user enquiries, creating and deleting accounts, and grant and deleting access permission.

· Must be a Fast learner, adaptable and able to work independently

Senior Engineer (Corporate IT)

• 2 - 5 years of IT Technical, end-user support working experience
• Experience in creating user's account and mailboxes on AD and Exchange
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting
• Good knowledge in diagnostic of hardware issues on PCs and notebooks
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc
• Able to work independently as well as in a group
• Good organization, communication and interpersonal skills
• Install, configure, and manage end-user laptops, desktops, printers, and mobile devices.
• Handle onboarding and offboarding processes, ensuring security and policy compliance.
• Contribute to technical documentation and help improve internal processes.
• Have Initiative, enthusiasm and willingness to learn in a fluid and fast-paced environment
• Has passion for technology and wants to make a difference with technology solutions
• Good interpersonal and communication skills to interact effectively at all levels. Strong analytical and troubleshooting skills
• Competent at documenting standard operating procedures and knowledge articles
• Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers
• Troubleshoot and resolve end user application issues, maintain and update technical support documentation
• Handle asset management, maintain inventory and liaise with vendors

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Mon to Fri 9am to 6pm

ROLE/JOB SUMMARY:

In search for a competent and dynamic individual contributor to provide end-user computing device (EUCD) support within our organization. This role focuses on delivering high-quality technical assistance, maintaining hardware and software systems, and ensuring seamless IT operations. The ideal candidate will possess strong troubleshooting skills, excellent customer service, and a proactive approach to resolving workplace IT issues. The IT Infrastructure Specialist will also work with other IT teams to ensure that the organization's IT systems are aligned with the business goals.

Key Responsibilities:

· Technical Support: Provide frontline IT support for desktops, laptops, mobile devices, and peripheral equipment, ensuring minimal disruption to business operations.

· Incident Management: Respond to service desk tickets, troubleshoot technical issues, and escalate complex problems as required.

· Installation and Configuration: Install, configure, and maintain operating systems, software applications, and hardware devices.

· System Maintenance: Perform regular maintenance, updates, and patches to ensure systems are secure and up to date.

· User Support: Assist users with IT-related queries, including email, remote access, network connectivity, and software applications. Handle users onboarding/off-boarding.

· Documentation: Maintain detailed records of issues, resolutions, and user requests to improve processes and support strategies.

· Asset Management: Track and manage IT assets, including inventory updates, procurement, EUCD technology refresh and disposal of outdated equipment.

· Security Compliance: Ensure compliance with IT security policies and practices, including access controls and data protection protocols.

· Collaboration: Work closely with other IT teams to coordinate activities and support broader IT projects and initiatives.

Continuous Learning and Development:

· Stay updated on emerging technologies and security trends.

· Pursue certifications and training to enhance skills.

Teamwork and Communication:

· Work collaboratively with team members to achieve project goals.

· Communicate effectively with stakeholders and end-users.

REQUIRED QUALIFICATIONS AND SKILLS:

Technical/ Professional:

· Diploma/Degree in IT/IS related discipline

· At least 3 years of experience in IT/IS industry

· Proven experience in IT support or EUCD services, preferably in a corporate environment.

· Proficiency in Windows and macOS operating systems, Microsoft Office 365, and common workplace tools.

· Strong knowledge of network protocols, Active Directory, and remote desktop support tools.

· Excellent problem-solving abilities and attention to detail.

· Ability to prioritize tasks, work under pressure, and handle multiple responsibilities simultaneously.

· Excellent communication and interpersonal skills

· Some project management experience will have added advantage

Technological:

· Certifications such as CompTIA A+ or ITIL are a plus.

General:

· Able to speak/write English fluently

· Good communication & presentation skills

People/Relations:

· Good analytic, vendor/partner management skills

· Mature individual with ability to handle crisis and demanding users

· Work well with people at all levels of all races and nationalities

OTHER REQUIREMENTS (Physical, Certificates, Etc):

• Managed/supported IT in a 24X7 environment is preferred
• Expected to work the necessary hours to complete duties and/or fulfill responsibility
• Domestic and international travelling may be required

Job Requirements:

• Minimum Degree in IT discipline or equivalent relevant IT experience
• ITIL foundation certification is preferred
• Cloud computing
• Good track record in implementing IT projects and Digital initiatives, preferably in financial industry
• At least 10 years working experience and 5 years in management capacity
• Strong appreciation of latest technologies, strategies and innovative approaches to help transform the business
• Familiar with managing technologies such as Oracle database, Java, REST APIs & Cloud (AWS & Office365)
• Strong ability to influence and manage vendors
• Excellent communication and leadership skills

Job Descriptions:

• Delivery of IT plan on target and within budget
• Ownership of IT roadmap and prioritization process.
• Manage IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and evaluating alternative business solutions.
• Build and maintain strong working relationships with partners and vendors;
• Plan and organize the resources and capacity required to ensure smooth operation of the systems and infrastructure;
• Evaluate and recommend technologies, which will maximize the returns for the business;
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance in line with MAS regulations
• Lead and manage IT function to provide effective services to support day to day business operation
• Ensure monitoring and control of IT spend
• Develop and manage the IT roadmap and driven automation/digitalization of the company
• Carry out evaluation and assessment of new technologies with business cases for the purchase of new technologies and/or system developments to deliver business initiatives
• Manage the lifecycle of applications and systems efficiently by ensuing supportability and planning upgrades, migration paths and replacements in a timely and effective manner.
• Establish metrics, Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and protocols
• Ensure the development and, if necessary, successful implementation of disaster recovery and contingency plans
• Managing supplier and vendor relationships and ensuring adherence to group policies in this regard
• Carry out regular review and monitoring activities to ensure compliance to MAS TRM, IT policies and IT security
• Provide periodic reporting as required by management, including monthly management report, Board and Risk.
• Contribute to the capture, dissemination and embedding of best practices in technology management through networking, compliance with knowledge management practice and promotion of new and better ways of working
• Contribute to the identification, assessment and management of technology risks in Singapore

Interested candidates please send resume to [email protected]

Responsibilities:

• Sales Generation: Identify and approach potential customers through cold calling, networking, or in-person meetings. Achieve and exceed monthly and quarterly sales targets.
• Market Research and Lead Generation: Conduct market research to identify new business opportunities and industry trends. Generate and qualify leads through various channels.
• Sales Presentations and Negotiation: Prepare and deliver persuasive sales presentations. Negotiate pricing and contract terms to close sales.
• Sales Reporting: Maintain accurate records of sales activities, opportunities, and client interactions. Provide regular sales reports to management.
• Collaboration: Work closely with multiple stakeholders to support BD efforts. Participate in team meetings and contribute to sales strategies.
• Sales Support Region: Key Accounts in SEA + Australia & New Zealand

Requirements:

• Min 1-2 years’ work experience in sales for IT, media, digital media or cinematic equipment industry
• Ability to travel. Frequency: 1 – 2 times per month or every 2 months to meet customers to promote new products.
• Proficiency in CRM software, Microsoft Office, and sales tools.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

IT Infrastructure and Security Specialist

About The Company

Sing Investments & Finance Limited (SingFinance) has 60 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations, particularly the Small and Medium Enterprises (SMEs) in Singapore. The relationships that have been built over the years have earned us the reputation as one of Singapore’s trusted finance companies. We are seeking dynamic individuals to grow with us and to continue building relationships with our valued customers.

Responsibilities:

• Review and enhance the current IT Systems, Policies and Procedures.
• Contribute to IT Infrastructure setup, maintenance and operations.
• Support incident reporting and tracking system, including reviewing, monitoring, and reporting on the corrective measures and improvement areas.
• Monitor and advise on the operating effectiveness of information security workflows and controls.
• Monitor network usage and application logs to ensure compliance with security policies.
• Document any IT security breaches, frauds, assess their damage, support recovery and implement controls.
• Provide support in penetration and UAT testing.
• Liaise closely with suppliers and vendors for procurement of IT hardware, software and services.
• Oversee Annual BCP and DR exercises.
• Contribute to awareness of InfoSec among users by developing training tools and materials.

Requirements:

• Degree holder.
• Experience in managing financial sector IT security requirements, best practices and methodologies, IT governance and regulatory requirements, including direct responsibility for application and infrastructure security.
• Display proficiency in Microsoft applications, Active Directory, virtual machines, OS and Networking Systems.
• Good knowledge of information security and cybersecurity risks and controls, processes, workflows, methodologies, and trends.
• Ability to work independently and assume responsibility for project deliverables.
• Strong initiative to proactively find solutions to requirements.
• Experience in Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence or Vulnerability Management, Security Incident Response and Penetration Testing.
• Experience in application security, security technologies and tools, e.g. vulnerability scanners, firewalls, network, application security, security technologies (system hardening, IDS/IPS, firewall), etc.
• Certified Information Systems Security Professional (CISSP) or ISO 27001 or Certified Information Systems Auditor (CISA) or Certified Information Security Manager (CISM).

* Remuneration and corporate rank will commensurate with experience.

Responsibilities:

• Work with stakeholders to gather, analyze, and document business and system requirements.
• Collaborate with teams to ensure smooth system integration and identify potential challenges.
• Prepare clear functional and technical documentation to support development and deployment.
• Identify and address risks related to project scope and requirements.
• Work with offshore teams to develop and test scenarios for successful rollouts.
• Manage and prioritize defects and change requests to meet business needs.
• Troubleshoot and resolve issues, working with vendors when necessary.
• Provide Level 3 support by handling incidents, user queries, and system changes.
• Keep up with system updates and industry trends to provide useful insights.

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or related fields with at least 5+ years of experience in payment systems.
• Strong knowledge of payment systems like RTGS, NEFT, ACH, G3 Fast, and Payroll, with banking experience required.
• Familiarity with TCS BaNCS Payments, Java/J2EE, Oracle DB, SQL, Unix/Linux, and IBM WAS will be an advantage.
• Strong analytical, problem-solving, and communication skills.
• Self-motivated, adaptable, and able to manage multiple tasks efficiently.

Responsibilities:

IT Helpdesk Support:

• Provide Technical Assistance: Offer first-line support for hardware, software, and network-related issues to all employees.
• Troubleshoot Issues: Diagnose and resolve technical problems with hardware, software, and peripheral devices.
• Ticket Management: Log, prioritize, and track all IT support requests using the designated ticketing system.
• User Account Management: Assist in creating, modifying, and disabling user accounts in various systems (Active Directory, email, etc.).
• Remote Support: Provide remote assistance to off-site or traveling employees.
• Software Installation: Install and configure software applications on user devices as needed.
• New hire induction: Provide introduction and guidance to new users on the effective use of IT systems and tools.
• Onboarding and offboarding: Create user account and configure corporate devices for new hires. Disable leavers access to company resources,

IT Operations Support:

• System Monitoring: Monitor and maintain computer systems, networks, and servers to ensure optimal performance and uptime.
• Network Maintenance: Assist in the maintenance of the local area network (LAN), wide area network (WAN), and VPNs.
• Hardware Management: Assist with the setup, configuration, and maintenance of hardware including servers, desktops, laptops, printers, and other peripherals.
• Documentation: Maintain accurate documentation of system configurations, procedures, and IT inventory.
• Assets management – Software and hardware procurement.

Qualifications and requirements

• Candidate must possess at least a Diploma in IT, Computer Engineering or equivalent.
• At least 2-3 years of experience in IT support or equivalent will be advantageous, fresh graduates are welcome to apply.
• Experience in a fast paced, IT dependent environment will be advantageous.
• Experience with helpdesk software and ticketing systems.
• Experience with Windows OS imagine and Intune Autopilot.
• Networking knowledge and experience will be advantageous.
• Proficiency in troubleshooting hardware and software issues.
• Knowledge of cybersecurity best practices and protocols is a plus.

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

[Job ID: 828193]

Responsibilities :

• Primarily responsible for solving technical business solution needs of partner and/or end user by providing presales support in the following areas:
  o Presentation
  o Demo
  o POC
  o Proposal writing
  o Compliance table
  o Statement of Work (SOW)
  o Training/Product Enablement
• Develop working proficiency and obtain certifications on assigned products and technologies through self-directed and formal training
• Responsible for conducting hands-on POC independently
• Independently present vendor’s solution to partners and end-users
• Provide updates and trainings to partners and end-users when required
• Collaborate, work closely and support product managers and channel account managers, in bringing opportunities to closure
• Provide timely and accurate reporting
• Any other ad-hoc duties as assigned

Requirements:

• 2 years of hands-on experience in IT network and Cybersecurity domain
• Strong knowledge of security and networking infrastructure environment
• Process good analytical, communication, interpersonal and personal skill
• Good attitude with willingness to learn
• Demonstrate high level of independence

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : IT Risk Analyst /Systems Programmer

Key Job Duties:

1. Must have overall 8+ years IT experience
2. Role : Technology Risk Management Analyst - Audit and Third Parties Risk Assessment
3. Degree in computer science/engineering or related disciplines.
4. Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.
5. 05+ years of hands-on IT Risk / Technology Risk management experience in the banking or financial or insurance industry, preferably led a risk team before.
6. Technology Audit / Third Parties Risk Assessment / Technology Obsolescence/ Technology Risk Management experience- must
7. Must have working experience in IT Risk, IT Audit and Process Assurance for at least 01+ years
8. Ability to communicate plans and deliver timely effective information to leadership and key stakeholders.
9. Work closely with the Process Assurance Team Lead to drive process improvement and enhance operational efficiencies within the team
10. Create / Update recurring Process Assurance review reports and dashboards for Project stakeholders, management, and other key collaborators
11. Provide Audit support for various internal and external audits of identified projects
12. Work closely with Project Managers, Technical Delivery Managers, and other key Project stakeholders to guide the project on best practices and SDM compliance
13. Ideate and drive innovative and engaging solutions to increase SDM Process awareness / adoption and best practices utilization
14. Provide feedback on the SDM process and review SDM process enhancements as an SME
15. Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed.
16. Domain- Banking

Location: Ang Mo Kio

Responsibilities

• Lead and provide direction to teams. Explore emerging technologies and industry trends. Identify new technologies that can drive innovation and competitive advantage
• Build and maintain technology roadmap to meet business needs
• Ensure that all technology systems comply with industry regulations and standards.
• Serve as a key point of contact for technology-related matters
• Providing updates to senior leadership and stakeholders on progress, challenges, and opportunities.

Requirements

• Bachelor or Masters in Computer Science, Engineering or equivalent work experiences
• 8-10 years of relevant experience in technology leadership roles
• Experience in Generative AI, Large Language Models or other emerging technologies

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Roles & Responsibilities

Responsibilities:

Business Intelligence and Reporting

Collaborate closely with stakeholders to understand and fulfill data needs, providing actionable insights.
Design and maintain Key Performance Indicators (KPIs) to evaluate and monitor business metrics.
Create and optimize interactive dashboards in AWS QuickSight, transforming complex data into accessible visualizations for decision-makers.
Generate automated and ad-hoc reports for management to track and analyze critical metrics.
Customize dashboards to meet specific reporting requirements across business units, ensuring they are user-friendly and provide comprehensive views of key performance metrics.
Data Collection and Integration Planning

Collaborate with the IT Team to plan and coordinate data collection and integration efforts, ensuring data from various sources, such as sales transactions, customer interactions, and inventory records, is effectively captured and managed.
Support the development and maintenance of data pipelines to ensure accurate and timely data availability for analysis.
Data Quality and Governance

Ensure data accuracy, completeness, and consistency across all datasets.
Implement and enforce data governance standards and policies.
Cross-Functional Collaboration

Act as a bridge between technical and non-technical teams, translating business needs into technical requirements.
Collaborate with various departments to gather requirements and develop effective data solutions.
Ad-Hoc Analysis & Support

Provide ad-hoc analysis and insights as needed to address specific business challenges or support key initiatives.
Troubleshoot and resolve data issues, queries, and discrepancies in reports or visualizations.
Any adhoc tasks as and when assigned by immediate superior.
Requirements:

Bachelor’s degree in Business Analytics, Data Science, Statistics, Information Systems, Economics, Accounting, or a related field.
Proven experience as a Business Intelligence Analyst, ideally in the retail industry, with a focus on business intelligence and dashboard creation.
Strong understanding of retail business processes and trends.
Proficiency in AWS QuickSight and Snowflake, or equivalent cloud-based BI and data warehouse platforms.
Proficiency in Advanced Ms. Excel formula and data model.
Proficiency in SQL for querying and managing data is essential.
Experience with Python is advantageous, particularly for data manipulation, automation, and machine learning.
Strong analytical and critical thinking skills with a problem-solving mindset.
Effective communication and collaboration skills.
Ability to work independently in a fast-paced and dynamic environment.

Highlight:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & fast pace environment
• With good experience dealing with government agencies is preferred.

Responsibilities:

• Oversee and drive revenue growth for the key business areas: integrated system solutions (lockers, Kiosk, Biometric authentication system, and related offerings) and product sales.
• Set revenue goals for the department and ensure profitability. Drive cost optimization and improve return on investment.
• Lead all aspects of the business division, from strategic sales planning and pipeline development to team management, budget control, and performance optimization.
• Lead proposal activities, bid management, and contract negotiations to secure government projects.
• Cultivate and maintain strong relationships with key decision-makers across various sectors, including government agencies in Singapore, proactively identifying and capitalizing on new business opportunities.
• Foster close collaboration with company's global entities (including those in Japan and the US), maximizing synergies to drive overall company growth.
• Provide ongoing mentorship, guidance, and performance evaluations for team members.

Requirements:

• Bachelor’s degree in economic, business management, law, or related field; Master’s degree preferred.
• 10+ years of global sales experience
• Experience in system solutions sales and working with government agencies.
• Developed trust-based relationships with key stakeholders in government agencies and relevant partners.
• Deep understanding of digital technologies (AI, IoT, cloud, data analytics)
• Strong analytical skills, computer, and the ability to work autonomously in a multicultural environment
• Demonstrated commitment to organizational values, along with excellent interpersonal and leadership skills.
• An interest in developing skills in overall company management for future growth within the company is preferred.

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

[Job ID: 828193]

Responsibilities :

• Primarily responsible for solving technical business solution needs of partner and/or end user by providing presales support in the following areas:
  o Presentation
  o Demo
  o POC
  o Proposal writing
  o Compliance table
  o Statement of Work (SOW)
  o Training/Product Enablement
• Develop working proficiency and obtain certifications on assigned products and technologies through self-directed and formal training
• Responsible for conducting hands-on POC independently
• Independently present vendor’s solution to partners and end-users
• Provide updates and trainings to partners and end-users when required
• Collaborate, work closely and support product managers and channel account managers, in bringing opportunities to closure
• Provide timely and accurate reporting
• Any other ad-hoc duties as assigned

Requirements:

• 2 years of hands-on experience in IT network and Cybersecurity domain
• Strong knowledge of security and networking infrastructure environment
• Process good analytical, communication, interpersonal and personal skill
• Good attitude with willingness to learn
• Demonstrate high level of independence

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771