• Determine the management plans, policies and business objectives related to the management of the Company and responsible for the implementation and achievement of results.
• Establish company goals and objectives, both short-term and long-term.
• Provide leadership, source and execute investment opportunities to increase investment portfolio.
• Lead due diligence, direct transaction team and coordinate transaction execution and closing.
• Monitoring and assuring data integrity and performance return accuracy for clients and partners.
• Establish and improve the Company's organizational and work system. Responsible for creating an efficient organizational team and building good communication channels.
• Coordinate the sales, market development, research and development as well as product operations in the Company.
• Coordinate the relevant internal/external work relationships, maintain and enhance the Company's brand image and reputation.
• Coach, develop and mentor the team in their career development.
• Maintain good working relationships with clients.
• Ensure that the company continues to make profits and grow investors’ wealth.

Requirements:

• Bachelor degree and above any field.
• At least 10 years’ experience in the Management, Sales or Marketing roles.
• Have good knowledge about import and export processes.
• High level of business awareness and acumen.
• Understanding the intricacies of financial management and management.
• Excellent Leadership, communication, organisational, analytical and problem-solving skills.
• Strong crisis management and conflict mediation skills.
• Bilingual with proficiency in English and Mandarin to liaise with clients.

Description

· Technical & Helpdesk Support, IT/Computer - Hardware, IT/Computer Network/System/Database Admin, IT/Computer - Hardware

· Installation and configuration of office broadband, firewalls, servers, routers, and workstations, as well as office relocation

· Server and Storage Consolidation, Data Protection and Retention

· Virtualization and Cloud Computing Solutions. Inventory control of laptops and licenses and maintain serial numbers.

· To initiate approval and asset write-offs for IT equipment.

· Monitoring, assigning, and purchase requisition laptops and licenses.

· Evaluate the various PCs and laptops' performance and support levels, and make any required recommendations for future purchases.

· Assist with technical and help desk issues.

· Setup a Virtual Private Network (VPN).

· End-user support (Remote Access, Teamviewer support)

· Conduct an internal compliance audit on a regular basis to prevent illegal software and program downloads.

· Coordination of IT Compliance and Audits

· Review and improve company IT Policy

· Drive Security Awareness

· Keep laptops in good working order for troubleshooting, security, and other purposes.

· Responsible for cybersecurity of our system

Requirement:

· Bachelor Degree in Computer Science and /or with IT-related discipline in relevant professional certifications.

· Minimum of three years' experience working in an IT security-related capacity, with a thorough awareness of cybersecurity frameworks and standards.

· Automation Champion. Network Supervision.

· Citizens of Singapore are encouraged to apply

Overview

We are seeking an exceptionally skilled Marketing Manager with deep expertise in managing and executing marketing campaigns on Douyin, Xiaohongshu (Red Book), and TikTok. This is a high-impact role that requires unparalleled understanding of the Chinese and global social media landscapes, consumer behavior, and innovative content strategies.

Responsibilities

1. Strategic Planning & Execution:

• Develop and execute high-level marketing strategies tailored to Douyin, Xiaohongshu, and TikTok.

• Build and maintain brand presence in the Chinese-speaking markets, ensuring engagement with target audiences.

2. Content Creation & Campaign Management:

• Oversee the development of engaging, culturally relevant, and innovative content that resonates with users on these platforms.

• Manage and monitor ad campaigns, influencer partnerships, and viral content initiatives.

3. Analytics & Optimization:

• Analyze campaign performance, user engagement metrics, and social trends, leveraging data to optimize marketing efforts.

• Provide insights on emerging trends and consumer behavior on Douyin, Xiaohongshu, and TikTok.

4. Market Research:

• Continuously monitor the competitive landscape in Chinese-speaking and international markets.

• Identify new opportunities to expand market share and brand presence.

5. Team Collaboration:

• Collaborate with cross-functional teams, including creative, product, and sales departments, to align marketing initiatives with overall business goals.

• Manage external vendors and influencers to execute campaigns effectively.

Qualifications

1. Education:

• Bachelor’s or Master’s degree from a globally recognized university.

2. Experience:

• Minimum 5+ years of proven experience in managing large-scale marketing campaigns on Douyin, Xiaohongshu, and TikTok.

• Track record of achieving viral success and driving substantial ROI through social media campaigns.

• Prior experience working in the Chinese market with an emphasis on consumer products or technology sectors.

3. Skills:

• Native proficiency in Mandarin and English (written and spoken).

• Exceptional expertise in content creation, SEO/SEM for social platforms, and data analytics tools (e.g., Douyin Analytics, Xiaohongshu Dashboard, TikTok Creator Marketplace).

• Strong knowledge of Chinese e-commerce ecosystems (e.g., Taobao, JD.com) and their integration with social media platforms.

4. Network:

• Established connections with top influencers and KOLs (Key Opinion Leaders) on Douyin, Xiaohongshu, and TikTok.

5. Personal Attributes:

• Exceptional creative vision, attention to detail, and ability to anticipate trends.

• Must have lived and worked in China for a minimum of 5 years, with in-depth cultural and market understanding.

• Demonstrated ability to thrive in a fast-paced, high-pressure environment.

Other Requirements

• Must be highly fluent in Mandarin and capable of navigating social platforms’ interfaces in Chinese.

• Prior experience with cross-border marketing and navigating Chinese regulatory frameworks is a plus.

• Candidates without experience in the Chinese market or the above-mentioned platforms will not be considered.

Job Description & Major Responsibilities:

• Responsible for delivering and meeting the service performance KPI for building managment services to comply with regulatory QOS requirement and customers SLA .
• Understand system parameters and interactions to allow process development and extensive electrical and mechanical troubleshooting.
• Being a operation manager, this person is to support the team in meeting customers’ expectations and company’s expectations.
• Responsible for Service Operation for Mobile VAS, including proactively Monitoring, Detecting, Analysing, Investigating, Responding and Mitigating potential Service alerts/incidents. The operations should leverage on proactive OSS/tools to monitor and analyze activity on networks, servers, databases, applications, services and other systems, looking for anomalous trending and event that could be indicative of a degrades or possible incident.
• Support Tier 1 Integrated Network Operation Centre (7 x 24) on Incident Management and Service Recovery in accordance with Singtel Networks Incident Management framework and Crisis Management.
• Responsible for Service Transition to support rollout of new systems/platforms to deliver new services or capabilities, such that these new rollouts meet agreed project-KPIs in areas of timeline, service-quality and service-feature deliverables. This includes tender technical-specs definitions, tender evaluations, technical system-rollouts and verifications followed by system commissioning and operations.
• Support CustCare to investigate/resolve customer complaints on service quality and service difficulties in the Machinery Value Added Services platforms.
• Lead in the Incident Management and Service Recovery during service difficulties/outages to restore services in the most time-effective manner and minimize impact to customers.
• Accountable for Continuous Service Improvement (CSI) process by using methods from quality management to learn from past successes and failures to improve service reliability, service quality, SLA and customer experience, and also review/improve the Playbook for Incident Analysis and Response to manage service degradation, outages or denial of service. Participate in Networks Operation Excellence Forum to lead Continuous Improvement (CI) initiatives to reduce fault rate and trouble tickets.
• Support Network Incident/Crisis Management Team (IMT/CMT) as recovery team during Major Network Crisis (Severity Level 2 and higher)
• Implement Business Continuity Management System (BCMS) including creating Business Continuity Plans and Procedures, Risk Assessment (RA), Business Impact Analysis (BIA), conduct yearly audit for BCMS compliance and certification.
• Accountable for ensuring SSO meets Capex/Opex budget and Newton Cost Transformation objectives whilst meeting the desire Service Level Agreement (SLA) and cost optimization for Technical Support Agreement (TSA).
• Manage a cluster of maintenance projects.
• Define and lead the implementation of support services
• Able to coach Support Engineer to provide L1, L2 and L3 support to assess, classify, prioritise and diagnose issues in a timely and collaborative manner within the team
• Identify and review maintenance processes to maintain the service level
• Define, automate and improve system monitoring activities to ensure continuity of service
• Establish performance metric for service level measurement and dashboard reporting
• Maintain a good knowledge base for L1 screening prior to L2 escalation
• Coach team on best practices in root casual and defect trend analysis for continuous improvement
• Define and implement preventive measures to achieve proactive maintenance
• Manage the release management process
• Reporting to management on the operational status across the cluster of maintenance projects
• Involve in capacity management of the team resources

Requirements:

· To attend weekly meeting and presentation

· To write technical report

· To handle specific jigs during service jobs

· Proficient in Microsoft Office programs

· Demonstrate ability to work effectively with team members and customers.

Require good communication skills, documentation and customer service skills

-Support CustCare to investigate/resolve customer complaints on service quality and service difficulties in the construction Services platforms

Assist Construction Manager in planning and executing building construction and renovation projects.

Plan and coordinate construction activities on daily basis.

Establish budget and schedule for construction project.

Monitor and control expenses within the established budget.

Recommend cost reduction initiatives while maintaining the quality and productivity.

Oversee invoice and payment processing in a timely fashion

Analyze construction problems and develop immediate resolutions.

Respond to customer inquiries and concerns promptly.

Generate construction progress and expense reports for management.

Attend educational workshops, trainings and conferences for professional growth.

Identify slippages or delays in constructions and adjust schedules to meet deadlines

Identify milestones and problem areas and accordingly recommend preventive actions.

Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Analyze RFI responses and monitor and process change orders.

Provide administrative assistance to Construction Manager when needed.

• Assisting the manager in organizing, planning and implementing strategy
• Coordinating retail store operations
• Ensuring store schedules and objectives are met by employees

Responsibilities

• Track the progress of weekly, monthly, quarterly and annual objectives
• Monitor and maintain store inventory
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to perform their best
• Coach and support new and existing Sales Associates
• Monitor retail operating costs, budgets and resources
• Communicate with clients and evaluate their needs
• Analyze customer behavior and adjust product positioning
• Handle complaints from customers
• Research emerging products and use information to update the store’s merchandise
• Create reports, analyze and interpret retail data, like revenues, expenses and competition
• Conduct regular audits to ensure the store is functionable and presentable
• Make sure all employees adhere to company’s policies and guidelines
• Act as our store’s representative and set an example for our staff

Requirements and skills

• Proven experience as a Retail Assistant Manager or similar position
• Experience with recruiting and performance evaluation processes
• Familiarity with financial and customer service principles
• Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
• Proficient user of MS Office (MS Excel in particular)
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving attitude

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Outlet Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• Minimum 2 years in F&B restaurant management position
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

You will play a pivotal role in the Heart Protection theme of the National Heart Research Institute of Singapore (NHRIS) at the National Heart Centre of Singapore (NHCS). Your responsibilities will include:

· Leading, executing and managing a public-private partnership programme.

· Initiating and coordinating key processes of the programme in collaboration with Principal Investigators.

· Providing valuable intellectual contributions and strategic insights for the overall programme and its projects.

· Engaging and managing key stakeholders, both internal and external, across hospitals, research institutions, and industry partners.

· Overseeing administrative tasks such as facilitating meetings, managing agreements, generating reports, and budgeting to ensure the smooth operation of the programme

Job Requirements

- Degree in Science, Health Science or its equivalent with a strong background in molecular and cell biology

- Minimum 1 - 2 years’ relevant work experience in healthcare or research setting

- Experience in managing budgets and supervising junior staff

- Relevant project management certification and familiarity with A*STAR reporting requirements would be an advantage

- Demonstrated project management experience, preferably in laboratory and finance management

- Experience in preparing and submitting grant proposals, including knowledge of grant variations, submissions, and reporting

- Able to work independently, coupled with effective problem-solving and organisational skills

- A capable leader who can guide the team, monitor progress, supervise, and manage collaborative research activities

• Well Established Company
• Basic $5000 - $8000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Transport Provided)
• Working days: Monday to Friday
• Working hours: 8am to 5pm

Job Responsibilities:

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies
• Other ad hoc duties as assigned.

Requirements:

• Degree in Mechanical Engineering
• Minimum 5 years of relevant working experience in Chemical Industry
• Strong knowledge of chemical plant management and ESH regulations

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Medical Device – Sales Manager / Business Manager – Surgical Technology & Implants

A Fortune 500 Medical Device organisation is driving expansion across the APAC region in 2025. We are confidentially seeking an experienced Sales Manager / Business Manager to join their thriving business and play a key role in advancing surgical technology and implants.

The Opportunity

As part of this team, you’ll lead efforts to promote market-leading medical devices while driving business growth and team performance. You will gain exposure to diverse business responsibilities, including strategic planning, operations, and leadership development.

What We’re Looking For

• A degree in healthcare, life sciences, medical, business, or a related field.
• Proven track record in sales or business management within the Medical Devices sector.
• Experience managing sales teams, setting targets, and driving performance to meet or exceed business objectives.
• Familiarity with scientifically or technologically advanced medical devices (e.g., cardiology, orthopaedics, neurosurgery, minimally invasive technologies, and similar will be considered).
• Demonstrated ability to develop and execute sales strategies to expand market share and achieve revenue growth.
• Strong business acumen with experience in budget management, forecasting, and sales pipeline tracking.
• Exceptional ability to identify and capitalise on new market opportunities, expand customer bases, and drive sustainable business growth.
• Experience in market research, planning, and trend analysis.
• Excellent interpersonal skills to develop and maintain relationships with doctors, healthcare professionals, and internal stakeholders.
• A strong understanding of hospital operations and environments.

What’s On Offer

• Build your expertise with industry-leading programs.
• A structured path for career growth, with opportunities for vertical and lateral movements across product lines.
• Work within a diverse, international team that values collaboration and innovation.
• Competitive remuneration package, including bonuses and benefits.

What’s Next?

If you are driven to succeed and passionate about contributing to the global success of advanced medical devices, please get in touch.

Send us your most updated CV to [email protected] and take the first step toward a leading Medical Device organisation.

Please note: Due to high application volumes, we may not be able to respond to every applicant. If you do not hear from us, please consider your application unsuccessful at this time. We encourage you to apply again in the future.

We look forward to welcoming you to this opportunity.

Engage Group Life Science – Singapore & SEA
[email protected]

Engage Group Pte.Ltd is a licensed business under the Ministry of Manpower: (EA: 18C9316)

IT INFRASTRUCTURE ENGINEER RESPONSIBILITY:

The IT Infrastructure Engineer is responsible for the implementation, operation and maintenance of application infrastructure services that meet application requirements and business needs, and is aligned to Government’s policies, standards and procedures. The IT Infrastructure Engineer will get to:

• Engage stakeholders to translate business requirement into application infrastructure design and services to meet the intended availability, capacity, resiliency, security and continuity requirements;

• Forecast budget needed to support the project initiatives and maintenance contracts;

• Work with service providers to design, develop, deploy and configure IT application infrastructure projects to meet confidentiality, availability and data integrity needs;

• Ensure Agency’s Technical Architecture and application infrastructure are in compliance with IM8 and Agency’s IT Policies and Standards;

• Manage day-to-day delivery and support of application infrastructure services; and

• Collaborate with other government agencies and central services teams to facilitate and deliver government-wide application services.

EXPERIENCE AND SKILLS NEEDED

• Degree or Diploma in IT, computer or related disciplines

• Minimum 3 years of working experience for Engineer and 5 years of working experience for Senior Engineer • Hands-on experience in at least 1 full project development life cycles for Engineer and 3 full project development life cycles for Senior Engineer

• Ability to take a broad, strategic perspective as well as drill down to understand business needs and challenges

• Results and customer oriented mind-set

• Team player with strong organization and people handling skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

• ITIL v3 Foundation certification preferred

Role: IT INFRASTRUCTURE ENGINEER

RESPONSIBILITY

The IT Infrastructure Engineer is responsible for the implementation, operation and maintenance of application infrastructure services that meet application requirements and business needs, and is aligned to Government’s policies, standards and procedures.

The IT Infrastructure Engineer will get to:

• Engage stakeholders to translate business requirement into application infrastructure design and services to meet the intended availability, capacity, resiliency, security and continuity requirements;

• Forecast budget needed to support the project initiatives and maintenance contracts;

• Work with service providers to design, develop, deploy and configure IT application infrastructure projects to meet confidentiality, availability and data integrity needs;

• Ensure Agency’s Technical Architecture and application infrastructure are in compliance with IM8 and Agency’s IT Policies and Standards; • Manage day-to-day delivery and support of application infrastructure services; and

• Collaborate with other government agencies and central services teams to facilitate and deliver government-wide application services.

EXPERIENCE AND SKILLS NEEDED

• Degree or Diploma in IT, computer or related disciplines

• Minimum 3 years of working experience for Engineer

• Hands-on experience in at least 1 full project development life cycles for Engineer and 3 full project development life cycles for Senior Engineer

• Ability to take a broad, strategic perspective as well as drill down to understand business needs and challenges

• Results and customer oriented mind-set

• Team player with strong organization and people handling skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

• ITIL v3 Foundation certification preferred

Responsibities

• Assist in setting up the vessel maintenance system for new addition vessels to the fleet and existing vessels.
• Help to update the vessels maintenance system within the fleet vessels.
• Assist to complete for Request for change (RFC) from vessels an office in time.
• Check/find correct info in Maker's Drawing/ Manual of specific equipment if needed to update/ admend in the system.
• Assist and support the organization to succeed with our maintenance strategy.

Requirement:

• Experience working with vessel maintenance system.
• Presvious experience as a marine engineer or deck officer is advantage.
• Excellent verbal and written communication skill in English.

Clarence Khoh

R1552376

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

IT Program Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals..

We are currently looking for an IT Program Engineer to join our team in Singapore to support project change requests.

Responsibilities:
- L1 operations & support duties
- Service delivery management for application, servers and network infrastructure
- Apply specific technical skills as required to support Project/Change requests/Systems
- Liaise and follow up on reporting submission for PMO team
- Prepare and organize reporting, documents and correspondence to ensure that management reporting is accurate and timely

Requirements:
- IT qualification and/or relevant work experience
- Basic knowledge and some hands-on experience in IT domains

Additional Information:
- Location: 6 Commonwealth Lane
- Working hours: Regular working hours + rotational standby duty
- Salary range between SGD 44 to 48k per annum, with 14 days of Annual Leave and above market medical coverage / insurance.
- Start off as a 1 year contract with 2 months notice period.

Job Description:

• Review and propose IT asset management strategies, policies and process.
• Help to perform IT Asset disposals.
• Conduct regular asset inspections and assessments.
• Ensure compliance with approve IT Asset Management policies and procedures.
• Manage all IT Asset Inventory (hardware and software) and verify that all asset are identified and accounted for.
• Maintain an accurate and a up-to-date asset records that include acquisition, upgrade and disposal history.
• Monitor the asset's end of life and end of support.
• Help to generate report for presentation and audit.

Job Requirements:

• Minimum diploma / degree in any field.
• At least 2 years of experience in Asset Management.
• Good communication and customer service skills.

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job title: IT Engineer

Work Location: Singapore, On-Site

Position Overview:

The IT Engineer is responsible for the IT Operations and Maintenance of the company. You will work closely with our Global IT Department to ensure the optimal performance, security, and reliability of our IT infrastructure.

Responsibilities:

IT Environment and Policy:

• Ensure a seamless IT working environment by implementing and enforcing IT policies and procedures according to our company guidelines.
• Provide responsive IT Helpdesk services and conduct necessary training sessions internally to enhance team proficiency.

IT Procurement Management:

• Oversee IT procurement activities, including but not limited to laptops, desktops, monitors, accessories, network devices, and software.
• Collaborate with vendors to ensure cost-effective and timely acquisition of IT equipment and services.

Server Management:

• Install and provide support for server hardware and operating systems.
• Manage Microsoft Active Directory, ensuring user accounts, permissions, and security policies are properly configured.
• Configure and maintain essential server components such as Antivirus servers, File and Print infrastructure, and other critical services.

Networking:

• Monitor, manage and enhance WAN/LAN accessibility and security.
• Collaborate with the network team to optimize network performance and address issues promptly.
• Implement improvements to ensure the reliability and efficiency of the network infrastructure.

Security Services:

• Implement and enforce IT security policies to safeguard organizational assets.
• Conduct vulnerability management to identify and address potential security risks.

Qualification/ Requirements:

• Bachelor’s degree or higher in Computer Science or related technical field.
• Minimum of 3 years of practical experience in IT.
• Hands-on experience in networking configuration, IT device maintenance, troubleshooting, and security reinforcement.
• Familiarity with Linux operating systems and system optimization is a strong plus.
• Proactive approach to handling responsibilities with a strong sense of duty.
• Excellent communication skills to effectively interact with team members and end-users.

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

Siemens is actively seeking dedicated and talented individuals to join their team, emphasizing a commitment to tackling dynamic challenges with clever concepts and creativity. The company embraces change and fosters a collaborative environment for re-imagining the future of Smart Building technology. Technical experts at Siemens are described as the driving force for customers, taking initiative to transform intriguing ideas into tangible designs that open new avenues for business. The company invites individuals to join their team, providing an innovative work environment that values expertise and experience, facilitating the development of trusted partnerships in customer relationships. Siemens also extends an invitation to those aspiring to create transformative technologies in the digital realm, offering exciting opportunities to shape the future and build a better world. They encourage the most innovative and diverse minds to envision themselves in the Digital World of Siemens, detailed at www.siemens.com/careers/digitalminds.

With a flexible work environment, Siemens provides opportunities for innovative project involvement, career advancement through mentorship programs, and active participation in social responsibility initiatives. The company values diversity, offers competitive rewards, employee share options, and a vibrant workplace, making Siemens an ideal place to contribute to groundbreaking technologies while maintaining a work-life balance.

What will you do?

Siemens Smart Building Solutions (SBS) seeks an experienced IT Lead Engineer for their Regional Solution and Service business unit in SG. This role involves overseeing IT installation, commissioning, and integration activities of IT systems in building technologies environment. As a key player, you will be instrumental in establishing and developing a partner ecosystem, representing Siemens as the face of the brand. The responsibilities include providing technical expertise, and collaborating with various teams, including Presales, Project Management, System Engineering and partners. Siemens offers the opportunity to be part of a global team with a world-class brand and encourages passionate individuals to contribute to customer success and trust-building efforts.

You’ll make a difference by:

• Performing System Setup, hardening, resolve technical & design issues involving Operating Systems (Windows/Linux), as well as network devices.
• Troubleshooting IT-related issues, resolution of IT incidents and failures during project installation stage and coordinate with necessary stakeholders to resolve.
• Managing and overseeing subcontractor on outsourced work
• Creating and managing project documentation matters such as System design specifications, High-level/Low-level design documents, technical configurations, and installation guides etc.
• Supporting in System Acceptance Testing, preparation of evidence and documentation of test cases, measures implemented including IT and hardening controls based on customer requirements.
• Assisting in IT assessments, risk assessments, vulnerability assessments and penetration testing (VAPT) and cybersecurity testing
• Reviewing and designing/verifying IT Systems for Servers, Network and Firewall with encompassing hardening controls.

You’ll win us over by:

• Holding a degree/diploma in Computer Science/Computer Engineering or related fields.
• Relevant professional certification will be an added advantage (i.e. CCNP/CCIE, MCSE, FCA)
• Possessing 5 years of expertise in IT Design and Commissioning with IT vendor companies on market driven IT equipment brands and cloud technology
• Knowledgeable in IT Standards, with experience in working with IT vendors, tools and awareness of the latest trends and threats in the field.
• Exhibiting strong interpersonal, organizational, and coordination skills with keen attention to detail.
• Having a keen interest in emerging technologies, with experience in international settings and remotely working.
• Proven ability to successfully manage a wide range of stakeholders, fostering collaboration and creativity.
• Strong communication, presentation, interpersonal skills and ownership culture
• Having prior experience in a pre-sales roles, demonstrating customer-facing experience and the ability to identify and develop opportunities, will be an added advantage

Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us

POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Planning, developing, and maintaining SQL databases.
• Maintaining the company intranet with basic programming.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates who are familiar Microsoft Dynamics NAV/Business Central, Microsoft Windows Server, Microsoft SQL Server, ASP.NET/.NET Core will have an added advantage.

Job Purpose

To provide end users support for all IT related matters

The Job

· Provide technical analysis and assistance to support and resolve IT equipments e.g. desktop, laptop, printer, etc and application problems

· Take ownership for incidents and service requests that are being escalated by updating, follow up and resolving the tickets within agreed Service Level Agreement (SLA) timelines

· Support basic network related and server system issues

· Assures the quality of fixes and patches & apply patches and upgrades accordingly upon assignment

· Update call center on the ticket status and ensuring the tickets are resolved within agreed SLA timeline

· Develop workaround and fixes for new incidents

· Perform daily, weekly or monthly reporting including adhoc.

· Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks

· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

· Highlight any potential concerns /risks and proactively shares best risk management practices

Our Requirements

· Min Degree/Diploma in any related IT Field

· Experience in Service Management process and procedure is a plus

· Fast Learner

· Able to demonstrate good understanding of tasks given

· Work on alternate weekends to provide support

· Proven ability to multitask and maintain a positive attitude when under pressure

· High level of integrity and takes accountability of work

· Good verbal communication skills

· Good attitude and team player

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Proficiency with Window 10,11 administration

· High level of integrity, take accountability of work and good attitude over teamwork

· Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

We are seeking a dynamic and motivated IT Workshop Trainer to join our team. The ideal candidate will have exceptional facilitation skills, a passion for delivering impactful workshops, and the ability to drive business growth through engaging training sessions. This role involves representing the company’s products and services, fostering strong client relationships, and contributing to sales success. If you excel in interactive training and have a knack for inspiring and educating audiences, we want to hear from you. This position reports directly to the Head of Challenger Business.

• Working days: Monday - Friday
• Working hours: 0900 - 1830

Responsibilities:

• Planning: Identify training needs, develop course objectives, create engaging materials, and coordinate logistics for workshops and seminars.
• Delivering: Facilitate interactive training sessions using techniques like role-playing and group discussions; provide post-training support and resources.
• Workshop Facilitation: Adapt delivery methods, foster collaboration, manage time effectively, and troubleshoot challenges during sessions.
• Independent Work: Develop and execute training strategies independently while collaborating with teams to achieve goals.
• Staying Updated: Keep informed on new trends, training techniques, and delivery methods to enhance effectiveness.

Objective:

• Represent the company’s products and services with comprehensive product knowledge and customer insights.

Requirements:

• Strong training facilitation and workshop delivery skills.
• Exceptional communication, problem-solving, and organizational abilities.
• Proficiency in CRM and sales management tools.
• Certification in facilitation or adult learning (preferred).