Job Responsibilities

User Support

• Respond to users’ support requests using Help Desk system;
• Assist with installing, configuring and maintaining PCs, networking equipment and network operating systems.
• Escalate support requests to senior team members when required.

IT Administration

• Perform basic administrative support duties as required to meet specific operational objectives.

Business Application Support

• Demonstrate progress of performing basic tasks within business applications under the supervision.
• Liaise with vendors when necessary;
• Maintain documentations in Help Desk system, User Manuals, Knowledge base, and procedures.

Job Requirements

• Degree or Diploma in Information Technology, IT-related courses
• Able to work independently and support business units daily
• Candidates with 1 to 2 years of working experience in IT industry may apply
• Ability deploy, configure, and support operating systems on desktop and mobile (Windows 7, Windows 10, Microsoft 365, Microsoft Active Directory, Android and Apple IOS).

Are you ready to lead transformative IT projects that directly benefit the public? Join us as a Senior Project Manager (IT Infrastructure) and play a pivotal role in driving critical infrastructure migrations that enhance public service delivery and resilience. This is your chance to leave a meaningful impact while advancing your career in an environment that values innovation and collaboration.

Why This Role Matters

As a Senior Project Manager, you’ll spearhead the migration of the Data Centre (GDC), ensuring seamless transitions that modernize infrastructure and improve operational efficiency. This role combines technical expertise, strategic planning, and stakeholder management to deliver outcomes that strengthen public sector capabilities.

What You’ll Do

1. Drive High-Impact IT Infrastructure Projects

• Lead end-to-end management of the GDC migration project, including data centre setup and tracking application migrations.
• Develop comprehensive project plans, manage timelines, and ensure budgets align with objectives.
• Identify, mitigate, and manage risks throughout the project lifecycle.

2. Ensure Operational Excellence

• Oversee procurement processes and maintain up-to-date RAID (Risks, Assumptions, Issues, Dependencies) logs.
• Escalate critical matters promptly to ensure swift resolutions and smooth progress.

3. Facilitate Stakeholder Collaboration

• Lead Project Steering Committee (PSC) meetings, providing clear and timely updates on status, risks, and decisions.
• Collaborate effectively with external partners (e.g., GovTech, CSA, vendors) and internal teams to ensure compliance with governance processes.

4. Build Resilient IT Infrastructure

• Drive disaster recovery and business continuity planning, ensuring systems remain robust and secure.
• Implement value stream mapping and process improvement techniques to optimize project outcomes.

What We’re Looking For

Qualifications:

• Experience: Minimum 10 years in project management, specializing in large-scale IT projects, particularly data centre and cloud setup and migration.
• Expertise: Strong knowledge of IT infrastructure, including compute, network, storage, and cybersecurity.
• Certifications: Project management credentials (e.g., PMP, PRINCE2) and familiarity with Agile methodologies.
• Resilience Planning: Experience in disaster recovery and business continuity strategies.
• Process Improvement: Knowledge of value stream mapping and process optimization.

Key Skills:

• Exceptional stakeholder management and communication abilities.
• Proven ability to manage complex projects with multiple dependencies and tight deadlines.
• Analytical mindset with a focus on identifying and solving challenges proactively.

Why Join Us?

• Purposeful Impact: Your work will directly contribute to improving public services, creating a more efficient and resilient infrastructure for citizens.
• Leadership Opportunity: Be at the forefront of large-scale IT transformations that shape the future of government operations.
• Collaborative Environment: Work with top-tier partners and teams, fostering innovation and knowledge-sharing.
• Career Growth: Gain invaluable experience managing complex projects in a high-impact, dynamic environment.

As a Senior Project Manager, you’ll spearhead the migration of the Data Centre (GDC), ensuring seamless transitions that modernize infrastructure and improve operational efficiency. This role combines technical expertise, strategic planning, and stakeholder management to deliver outcomes that strengthen public sector capabilities.

What You’ll Do

1. Drive High-Impact IT Infrastructure Projects

• Lead end-to-end management of the GDC migration project, including data centre setup and tracking application migrations.
• Develop comprehensive project plans, manage timelines, and ensure budgets align with objectives.
• Identify, mitigate, and manage risks throughout the project lifecycle.

2. Ensure Operational Excellence

• Oversee procurement processes and maintain up-to-date RAID (Risks, Assumptions, Issues, Dependencies) logs.
• Escalate critical matters promptly to ensure swift resolutions and smooth progress.

3. Facilitate Stakeholder Collaboration

• Lead Project Steering Committee (PSC) meetings, providing clear and timely updates on status, risks, and decisions.
• Collaborate effectively with external partners (e.g., GovTech, CSA, vendors) and internal teams to ensure compliance with governance processes.

4. Build Resilient IT Infrastructure

• Drive disaster recovery and business continuity planning, ensuring systems remain robust and secure.
• Implement value stream mapping and process improvement techniques to optimize project outcomes.

What We’re Looking For

Qualifications:

• Experience: Minimum 10 years in project management, specializing in large-scale IT projects, particularly data centre and cloud setup and migration.
• Expertise: Strong knowledge of IT infrastructure, including compute, network, storage, and cybersecurity.
• Certifications: Project management credentials (e.g., PMP, PRINCE2) and familiarity with Agile methodologies.
• Resilience Planning: Experience in disaster recovery and business continuity strategies.
• Process Improvement: Knowledge of value stream mapping and process optimization.

Key Skills:

• Exceptional stakeholder management and communication abilities.
• Proven ability to manage complex projects with multiple dependencies and tight deadlines.
• Analytical mindset with a focus on identifying and solving challenges proactively.

Why Join Us?

• Purposeful Impact: Your work will directly contribute to improving public services, creating a more efficient and resilient infrastructure for citizens.
• Leadership Opportunity: Be at the forefront of large-scale IT transformations that shape the future of government operations.
• Collaborative Environment: Work with top-tier partners and teams, fostering innovation and knowledge-sharing.
• Career Growth: Gain invaluable experience managing complex projects in a high-impact, dynamic environment.

Job Summary

We are seeking an experienced IT Project Manager to oversee and manage the implementation, enhancement, and ongoing support of the Know Your Customer (KYC) and Customer Lifecycle Management (CLM) systems.

Mandatory Skill-set

• Bachelor’s degree in Computer Science, Information Technology, Business, or related field;
• Minimum 5-7 years of experience in IT project management;
• At least 3 years of experience working on KYC/AML or CLM systems in the banking or financial services sector;
• Familiarity with KYC Customer Lifecycle Management in a bank;
• Strong understanding of databases, integration techniques, and software development lifecycle (SDLC);
• Basic understanding of data analytics and business intelligence tools;
• Manage complex, large-scale IT projects from initiation to delivery;
• Excellent communication and interpersonal skills to work with technical and non-technical stakeholders;
• Strong problem-solving skills and the ability to make sound decisions under pressure;
• Ability to work in a fast-paced, dynamic environment with multiple priorities.

Desired Skill-set

• PMP (Project Management Professional) certification.

Responsibilities

• Lead and manage end-to-end IT projects related to KYC and CLM systems;
• Coordinate and collaborate with business stakeholders, technical teams, and vendors to ensure project goals and timelines are met;
• Conduct regular project status meetings, providing clear updates on progress, risks, and issue resolution;
• Lead cross-functional project teams, including IT developers, business analysts, and subject matter experts (SMEs);
• Ensure that KYC and CLM system implementations meet regulatory requirements and industry standards;
• Develop risk management strategies and provide solutions for any challenges encountered during the project lifecycle;
• Ensure rigorous testing and quality assurance of all system updates, ensuring they meet business requirements and regulatory compliance;
• Lead post-implementation reviews to identify improvements and lessons learned;
• Maintain comprehensive project documentation, including project plans, status reports, meeting notes, risk logs, and post-implementation reviews.

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Job Summary

We are looking for highly motivated IT Project Manager with a deep understanding of compliance, regulatory frameworks, and financial crime detection systems. Responsible for ensuring that all technology projects related to AML and CFT are delivered on time, within scope, and in compliance with relevant regulations.

Mandatory Skill-set

• Bachelor's degree in Information Technology, Computer Science, Finance, Business Administration, or a related field;
• Minimum 5+ years of experience in project management, with a focus on IT systems related to financial compliance, risk management, or AML/CFT;
• Strong understanding of AML/CFT regulations and frameworks, including FATF, OFAC, and local regulatory bodies;
• Proven experience in managing large, complex IT projects in a financial institution or similar regulated environment;
• Experience with AML/CFT systems and technologies, including transaction monitoring software, sanctions screening, and customer due diligence platforms;
• Strong project management skills, including proficiency with project management tools (e.g., MS Project, JIRA and others);
• Possess excellent communication and interpersonal skills, with the ability to interact effectively with both technical teams and business stakeholders;
• Knowledge of regulatory requirements and industry standards related to AML/CFT;
• Experience in vendor management and contract negotiations.

Desired Skill-set

• Relevant certifications (e.g., PMP, ITIL, CISA, or similar).

Responsibilities

• Lead and manage IT projects focusing on AML/CFT compliance within the organization;
• Oversee the full project lifecycle, from initiation to completion, ensuring proper documentation and communication at every stage;
• Manage the integration of AML/CFT software solutions (e.g., transaction monitoring systems, screening tools) with existing banking or financial institution system;
• Work closely with IT teams to ensure systems meet regulatory requirements and are capable of detecting suspicious activities effectively;
• Act as the primary point of contact between the technical teams and the business units;
• Oversee data migration, testing, and troubleshooting for AML/CFT-related projects;
• Identify potential project risks related to AML/CFT system design, implementation, and maintenance;
• Oversee the testing phases of AML/CFT software to ensure functionality, accuracy, and performance;
• Coordinate user acceptance testing (UAT) and ensure effective feedback loops with end-users;
• Collaborate with third-party vendors and service providers to evaluate, select, and manage AML/CFT solutions;
• Provide post-implementation support, including troubleshooting, maintenance, and system updates.

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3,500 employees spread across 25 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are seeking a strong IT Business Analyst/Project Manager in Singapore to join and support our client's Equity Derivatives team.

Responsibilities

• Transversal BA / PM for the Program with focus on gathering requirements and preparing high level functional specifications
• Prepare, maintain and manage project plan, delivery coordination and governance
• Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries
• Test management for the front to finance chain
• Stakeholder management, running program governances, regular operational and working committees

Technical & Behavioral Competencies

• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria
• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, group reporting chains
• Minimum 5 Years of Business Analyst / Project Management Experience.
• PM experience with CXO level stakeholders as sponsors.

Job Summary

We are seeking an experienced IT Project Manager with specialized knowledge in Actimize software solutions to lead and oversee the planning, execution, and delivery of key IT projects.

Mandatory Skill-set

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field;
• Understanding of Actimize's suite of products, such as Actimize Financial Crime Management (FCM), AML ( Anti-Money Laundering ), KYC & Client Lifecycle Management ( Know Your Customer );
• Minimum of 5-7 years of experience in IT project management within the banking / financial services industry;
• Knowledge of banking regulations and compliance standards, including anti-money laundering ( AML ) and fraud prevention;
• Proven experience in managing large, complex IT projects in a financial institution or similar regulated environment;
• Experience with AML/CFT systems and technologies, including transaction monitoring software, sanctions screening, and customer due diligence platforms;
• Strong project management skills, including proficiency with project management tools (e.g., MS Project, JIRA and others);
• Possess excellent communication and interpersonal skills, with the ability to interact effectively with both technical teams and business stakeholders;
• Knowledge of regulatory requirements and industry standards related to AML/CFT;
• Experience in vendor management and contract negotiations;
• Strong communication, presentation, and interpersonal skills.

Desired Skill-set

• Actimize certifications (e.g., Actimize Financial Crime Management, AML);
• PMP (Project Management Professional) certification.

Responsibilities

• Lead and manage Actimize-related IT projects, ensuring timely, on-budget, and on-scope delivery;
• Act as the subject matter expert (SME) for Actimize solutions, ensuring technical requirements align with business and compliance needs;
• Collaborate with Actimize consultants and vendors to design, customize, and implement Actimize solutions;
• Manage integration efforts between Actimize systems and other banking systems (e.g., core banking systems, data warehouses);
• Oversee the quality assurance and testing phases of Actimize implementations, ensuring all solutions are properly tested for functionality and compliance;
• Ensure that all projects comply with relevant regulatory and legal requirements (e.g., anti-money laundering, fraud detection);
• Coordinate user acceptance testing (UAT) and ensure business stakeholders are engaged;
• Maintain comprehensive project documentation, including project plans, status reports, risk registers, and post-implementation reviews;
• Stay up-to-date with emerging technologies and best practices related to Actimize solutions, risk management, and compliance software.

We are seeking a senior IT Project Manager to advance digital transformation projects and contribute to significant projects!

• Hybrid working arrangement.
• Agile working environment that fosters continuous learning and growth.
• Competitive salary package and comprehensive benefits provided.

Responsibilities:

• Develop project plans, including timelines, milestones, resource allocation, and risk management strategies.
• Ensure Service Level Agreements for projects are met.
• Manage and execute procurement of IT systems in a timely manner.
• Lead and manage technical projects from initiation to closure, and contribute to project activities, ensuring the projects are executed based on the plan.
• Effectively engage and manage vendors to deliver solutions and services, monitor project progress and performance.
• Identifying and addressing issues or risks proactively to prevent delays or cost overruns.
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual.
• Facilitate meetings, workshops, and discussions to gather requirements, resolve issues, and make key project decisions.
• Outsourcing and Contract Management to oversee, and manage multiple vendors and external providers of ICT services.

Job Requirements:

• Singaporean only.
• Prior experience of at least 4 years in IT project management.
• Experience in cloud and Microsoft Products (Related certification will be an added advantage).
• Project Management related certification (PMP, CITPM, CSM, etc.).
• Working experience in Agile methodologies (at least involved in several full SDLC).
• Proficient in vendor management activities (security VAPT, Risk Assessments, leading User Acceptance Tests, etc.).
• Prior experience in low code platform, data analytics, cloud, design thinking and service design will be an added advantage.
• Prior experience in Project Procurement and E-services applications/systems delivery will be an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

• MNC Company: Software Company that provides streamlined, omni-channel software solutions, exclusively for the Distribution, Logistics and Supply Chain industries
• Position: IT Project Manager (WMS)
• 5 Days Work, 830am-6pm
• Basic Salary: $5,000 - $7,500 + Bonus
• Apex @ Henderson, Singapore (159545) - Tiong Bahru / Redhill

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills/background in network / system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive / Project Lead specialized in IT / Computer - Software or equivalent.

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

• MNC Company: Software Company that provides streamlined, omni-channel software solutions, exclusively for the Distribution, Logistics and Supply Chain industries
• Position: IT Project Manager (WMS)
• 5 Days Work, 830am-6pm
• Basic Salary: $5,000 - $7,500 + Bonus
• Apex @ Henderson, Singapore (159545) - Tiong Bahru / Redhill

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills/background in network / system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive / Project Lead specialized in IT / Computer - Software or equivalent.

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Are you ready to lead transformative IT projects that directly benefit the public? Join us as a Senior Project Manager (IT Infrastructure) and play a pivotal role in driving critical infrastructure migrations that enhance public service delivery and resilience. This is your chance to leave a meaningful impact while advancing your career in an environment that values innovation and collaboration.

Why This Role Matters

As a Senior Project Manager, you’ll spearhead the migration of the Data Centre (GDC), ensuring seamless transitions that modernize infrastructure and improve operational efficiency. This role combines technical expertise, strategic planning, and stakeholder management to deliver outcomes that strengthen public sector capabilities.

What You’ll Do

1. Drive High-Impact IT Infrastructure Projects

• Lead end-to-end management of the GDC migration project, including data centre setup and tracking application migrations.
• Develop comprehensive project plans, manage timelines, and ensure budgets align with objectives.
• Identify, mitigate, and manage risks throughout the project lifecycle.

2. Ensure Operational Excellence

• Oversee procurement processes and maintain up-to-date RAID (Risks, Assumptions, Issues, Dependencies) logs.
• Escalate critical matters promptly to ensure swift resolutions and smooth progress.

3. Facilitate Stakeholder Collaboration

• Lead Project Steering Committee (PSC) meetings, providing clear and timely updates on status, risks, and decisions.
• Collaborate effectively with external partners (e.g., GovTech, CSA, vendors) and internal teams to ensure compliance with governance processes.

4. Build Resilient IT Infrastructure

• Drive disaster recovery and business continuity planning, ensuring systems remain robust and secure.
• Implement value stream mapping and process improvement techniques to optimize project outcomes.

What We’re Looking For

Qualifications:

• Experience: Minimum 10 years in project management, specializing in large-scale IT projects, particularly data centre and cloud setup and migration.
• Expertise: Strong knowledge of IT infrastructure, including compute, network, storage, and cybersecurity.
• Certifications: Project management credentials (e.g., PMP, PRINCE2) and familiarity with Agile methodologies.
• Resilience Planning: Experience in disaster recovery and business continuity strategies.
• Process Improvement: Knowledge of value stream mapping and process optimization.

Key Skills:

• Exceptional stakeholder management and communication abilities.
• Proven ability to manage complex projects with multiple dependencies and tight deadlines.
• Analytical mindset with a focus on identifying and solving challenges proactively.

Why Join Us?

• Purposeful Impact: Your work will directly contribute to improving public services, creating a more efficient and resilient infrastructure for citizens.
• Leadership Opportunity: Be at the forefront of large-scale IT transformations that shape the future of government operations.
• Collaborative Environment: Work with top-tier partners and teams, fostering innovation and knowledge-sharing.
• Career Growth: Gain invaluable experience managing complex projects in a high-impact, dynamic environment.

We are seeking a detail-oriented Project Manager to join our team. This role is pivotal in managing the project lifecycle, with a strong emphasis on PMO responsibilities, including tender processes, vendor management, and project execution.

• Working Hours: Mon-Fri
• Working Location: Jurong West
• Job Type: Contract
• Salary Package: Up to $7500 (basic) x 12 months

Key Responsibilities

• Oversee the end-to-end tender process, including drafting requirements, evaluating proposals, and participating in evaluation committees to ensure fair and effective vendor selection.
• Develop and maintain project plans, ensuring timelines, resources, and deliverables are clearly defined and met.
• Coordinate with internal stakeholders, external vendors, and faculty to align project priorities with institutional goals.
• Monitor project progress, identify risks, and propose adjustments to ensure successful execution.
• Manage vendor relationships to ensure compliance with contractual obligations and timely delivery of project milestones.
• Support change management by facilitating training sessions, addressing stakeholder concerns, and ensuring smooth transitions during implementation.
• Maintain comprehensive project documentation, including meeting minutes, status reports, and project updates for stakeholders.
• Post-implementation, manage support processes and oversee vendor performance to address long-term operational needs.

Requirements

• Bachelor’s degree in Information Management, Computer Science, IT, Business Management, or a related field.
• At least5 years of experience in IT project management, with a focus on PMO tasks.
• Experience in the tertiary education sector or implementing student management systems is advantageous.
• Proven ability to deliver large-scale COTS solutions and manage diverse internal and external stakeholders.
• Excellent organizational and documentation abilities to support a PMO-driven environment.

Why Join Us?

• Work in a collaborative, dynamic environment with opportunities for professional growth.
• Competitive compensation and benefits package.

Apply Today and bring your expertise in PMO, project management, and vendor coordination to this exciting initiative!

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397
ScienTec Consulting Pte Ltd - 11C5781

As a Technology Consulting professional, you'll help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you'll deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations.

As organisations look to leverage the advantage IT offers, we'll work with you to develop the consultancy and analytical skills that you'll need in today's environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

About the opportunity

We're looking for Managers for Technology Consulting to join our team with experience in one or more of the following:

· IT Strategy / Planning

· IT Operating Model Assessment

· Design Thinking

· Agile Methodology

· Enterprise Architecture

Key Responsibilities:

· Ability to carry out As-Is assessment of IT, determine gaps, form hypothesis, design To-Be and develop IT Roadmap.

· Effectively manage performance improvement projects, develop analysis, run and engage client teams and stakeholders, and deliver high-quality work products.

· Process strong project delivery capabilities and familiar with project management and Agile methodology. Effectively manage both onshore and offshore resources.

· Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs.

· Demonstrate in-depth technical/functional capabilities and professional knowledge. Demonstrate ability to assimilate new knowledge. Possess good business acumen. Remain current on new developments in consulting services capabilities.

· Establish relationships with client personnel at appropriate levels. Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Stay abreast of current business and industry trends relevant to the client's business.

· Provide constructive on-the-job feedback/coaching to team members. Foster an innovative and inclusive team-oriented work environment. Play an active role in counseling and mentoring junior consultants within the organization.

To qualify for the role, you must have

· A bachelor's degree in computer science, engineering, accounting, finance or a related field.

· A minimum of 6 years of experience in consultancy, professional services or project management.

· Demonstrated ability to build trust and manage high level, executive relationships.

· Demonstrated ability to manage and supervise teams through all phases of the project lifecycle, including requirements definition, process and prose creation, business re-engineering, and application mapping.

Ideally, you'll also have

· Strong written and verbal communication, interpersonal, presentation, client service and business writing and consulting skills, coupled with a strong interest in further designing, developing and integrating business operations and technology

· Ability to research client inquiries and emerging issues

· A dedication to teamwork and integrity within a professional environment

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About the hiring company

The hiring firm is a a reputable firm in the professional services industry with strong presence in Asia. They are actively hiring for a Senior IT Service Desk Manager to manage the team of Service Desk Analysts who are responsible to provide global technical support. In this role, you will actively train and manage the team while ensuring technical issues are promptly resolved.

Job Description

Responsibilities will include:

• Manage, train and mentor a team of Service Desk Analysts
• Ensuring support for existing and emerging information technology services, including providing technical advice to project teams
• Manage service desk service level agreements (SLAs) and performance
• Appraise Service Desk Analysts performance, provide feedback, take corrective actions and oversee their training and development, through coaching and mentoring
• Establish new and report of existing progress reports and performance metrics to measure IT effectiveness and productivity
• Maintain alignment with Global Service Desk on process and tool documentation, management, controls, and improvement/corrective projects

The Successful Applicant

To be successful, you will have:

• Relevant tertiary qualifications in Computer Science, Information Technology or related field
• At least 12 years of experience in technical support role with at least 6 years in a leadership role
• Prior experience in a MNC environment/managing large teams with a regional and global stakeholders is a must to excel in this role
• Strong organizational and interpersonal skills with a customer-oriented approach

What's on Offer?

This is an excellent opportunity for an experienced Service Desk/Helpdesk Team Leader who is looking to step-up/for the next challenge to further grow with a MNC. This position will be based in the Singapore office (CBD area).

EA Registration Number: R23118567

EA License Number: 15S7709

Main Duties and Responsibilities

We are seeking an accomplished Assistant IT Manager to join our pre-opening team in Mandai Rainforest Resort by Banyan Tree.

As part of the pre-opening team, the successful candidate will play a pivotal role in setting up, maintaining and enhancing the Resorts' IT systems. The candidate will be responsible for ensuring the operational stability and high service availability of our systems, for both guests and internal stakeholders.

Key Responsibilities

• Working with the IT Manager, the incumbent will set up and ensure that the Resort's IT systems, including our Hotel Management System, are updated based on the current release as guided by our corporate office.
• Manage any IT issues that may occur and pro-actively resolve them to minimize any downtime for guests and/or internal stakeholders. In performing this role, the Assistant IT Manager is to work with the IT Manager to recommend any improvements because of the occurrence.
• Assist the Resort’s guests with any system or technical-related matters. The incumbent would need to liaise with the Front-of-House team to respond to any guest-related IT requests.
• Ensure that our systems are protected by the necessary security procedures and protocols, including the timely revision of user access right and passwords for both the PMS and PC Network systems.
• Provide regular management reports and document all system activities (e.g. Maintenance Logs, Data Change Logs)
• Ensure the accuracy and computer audit trail of daily and monthly financial reports.

Job Requirements

• Possess a degree, diploma or equivalent professional qualification in Information Technology or a related field.
• At least 4 to 6 years of relevant IT experience, in a similar capacity. Proven track record in a similar property. Prior experience as part of a pre-opening team for a Resort will be an advantage.
• Excellent interpersonal and communication skills

We are seeking a proactive and detail-oriented Cybersecurity Specialist to join our IT team. This full-time Cybersecurity Specialist will be instrumental in protecting the organization’s digital infrastructure by identifying, analyzing, and mitigating potential security threats. The ideal candidate will have a deep understanding of cybersecurity principles, tools, and technologies, as well as a passion for continuously improving security practices and educating others on best practices.

Responsibilities:

ICT Security Policy Development

• IT Policy and Standards reviews and updates.
• Collaborate with the IT team to establish and update security policies, standards, and procedures across the organization.

ICT Security Governance and Compliance

• Manage IT audits and ensure compliance to security mandates.
• Develop and maintain Hardening Standards for ICT systems.
• Track and ensure closures of security risk assessments, non-compliances and waiver requests.
• Review and improve organization’s security posture.
• Establish security posture baselines.

Information and Cybersecurity Management

• Monitor and report status on security testing (e.g. patch, VA etc).
• Conduct Security reviews such as System Configuration Review, Vulnerability Assessments (VA), Penetration Test (PT).
• Ensures vendor’s implemented of security measures such as security audit log etc.
• Provides security advice to help strengthen ICT control measures and safeguards.

ICT Security Operations

• Manage organization’s security incidents.
• Monitor and investigate reported system security events in O365 Security and Crowdstrike.
• Ensure timely deployment of security patches and updates.
• Coordinate review activities (log review, firewall rules review), investigate suspicious activities and report to IT Management team.
• Implement ICT security initiatives and security requirements.
• Educate employees on security awareness and best practices to foster a security-conscious culture.

Documentation and Reporting

• Maintain detailed documentation of security incidents, produce regular security status reports, and communicate findings to management.

Qualification:

Education and working experience:

• Tertiary Education in Cybersecurity, Computer Science or equivalent (e.g. Information Systems).
• Relevant certifications (e.g., CISSP, CISM, CompTIA Security+, CEH) are highly preferred.
• Preferably 5 years of experience in the IT Cybersecurity domain.
• Experience in incident response, and knowing threat intelligence is a plus.

Technical skill:

• Possess knowledge and experience in Office 365.
• Proficiency in cybersecurity tools such as firewalls and endpoint detection and response solutions.
• Strong knowledge of system and network security protocols, encryption methods, and authentication techniques.
• Knowledge of security processes, privacy, risk and compliance concepts, practices, and procedures.

Soft skill:

• Excellent communication abilities, and a keen eye for detail.
• Balanced, clear judgment and flexible thinking. Strong critical thinking at both abstract and concrete levels and good knowledge of business processes.
• Organizational skills to multitask, estimate resource needs and dependencies, and deliver on time.
• A team player with strong organisation and people handling skills.

Desired Attributes

• Ability to work independently as well as part of a team.
• A proactive approach to identifying and mitigating risks.
• Willingness to stay updated on the latest cybersecurity trends and threats.

Kindly state your expected salary in your job application. The position offered will be commensurate with the candidate’s experience and suitability.

• Develop and implement sourcing strategies for IT products and services to optimize costs and meet organizational needs.
• Vendor Management: Identify, evaluate, and manage relationships with suppliers and vendors, ensuring quality, reliability, and compliance with service-level agreements.
• Negotiate contracts with suppliers to secure favorable terms and conditions, ensuring alignment with business objectives and budgetary constraints.
• Conduct market research and analysis to stay updated on industry trends, emerging technologies, and pricing strategies.
• Collaborate with finance and IT departments to manage procurement budgets, monitor expenditures, and identify cost-saving opportunities.
• Work closely with IT, finance, and other departments to understand procurement needs and ensure alignment with overall business strategies.
• Ensure procurement processes comply with internal policies and external regulations, identifying and mitigating risks associated with vendor relationships.
• Oversee the inventory of IT assets, ensuring optimal levels and timely replenishment while minimizing waste and obsolescence.
• Establish and monitor key performance indicators (KPIs) for procurement activities, analyzing data to drive continuous improvement.
• Lead and mentor the procurement team, fostering a culture of collaboration, accountability, and professional development.

Requirements:

• Possess a degree in any discipline
• Minimum 3 years’ of experience in sourcing and procurement

Wong Li Qi (Jolin)

R2096313

Job Title: IT Consultant

Location: Singapore
Employment Type: [Full-Time/Part-Time/Contract]
Reports To: Lead Consultant

Job Summary

We are seeking a highly skilled and experienced IT Consultant to join our team. The ideal candidate will provide expert advice, strategic planning, and hands-on technical support to our clients. This role involves assessing IT systems, recommending solutions, and implementing technologies to improve performance, efficiency, and security.

Key Responsibilities

• Assess client IT needs and systems to identify areas for improvement.
• Provide strategic advice on technology use and implementation.
• Design and implement IT solutions tailored to client requirements.
• Collaborate with stakeholders to define project scope and deliverables.
• Ensure compliance with IT standards, policies, and best practices.
• Troubleshoot and resolve technical issues to minimize downtime.
• Conduct training sessions and workshops for client teams.
• Stay up to date with emerging technologies and industry trends.

Qualifications and Skills

• Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience: Proven experience as an IT Consultant or similar role.
• Technical Expertise:Proficient in cloud computing, networking and cybersecurity.
  Familiarity with software development, database management, or system integration.
  
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.
• Project management skills and familiarity with methodologies like Agile or Scrum.

Preferred Qualifications

• Professional certifications (e.g., ITIL, PMP, AWS, Microsoft, or Cisco certifications).
• Experience in Blockchain Technologies, AI and Software Coding.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.

We are seeking a Digital Services Project Manager to lead the development and support of digital services within our organization. This role involves managing the transition from existing systems to new platforms, ensuring seamless operations and compliance of systems post-deployment. The successful candidate will collaborate with end-users, industry partners, and various vendors to enhance system performance and user experience.

Key Responsibilities:

• Oversee the implementation and support of digital services, focusing on functionalities such as mobilisation and performance tracking.
• Ensure smooth operation of systems, monitoring system health and compliance.
• Manage production support activities, including incident management, system patching, and updates to address vulnerabilities.
• Act as a liaison between users and vendors to facilitate effective communication and project execution.
• Conduct compliance-related activities such as system log management and account reviews.
• Track system health indicators and oversee outsourced contractors for task execution.
• Propose continuous improvement initiatives to enhance cybersecurity posture and operational efficiency.

Qualifications:

• Experience in IT project management, particularly within a digital services environment.
• Familiarity with compliance standards and system management practices.
• Strong communication skills to effectively collaborate with diverse stakeholders.

Location: Changi

Salary up to $5,500

We are seeking a proactive and service-driven individual to execute IT initiatives and ensure operational excellence within the IT systems. The selected candidate will be responsible for conducting requirements analysis, performing technical assessments, managing projects, deploying solutions, and overseeing the operation and management of IT solutions and IT Managed Services.

Key Responsibilities:

• Collaborate with internal and external stakeholders to collect user requirements and deliver appropriate solutions.
• Partner with internal technical teams and vendors to develop comprehensive technical solutions and define key performance indicators for success.
• Manage project and change processes to ensure solutions meet technical, functional, performance, and business objectives.
• Oversee 24/7 operations, maintenance, compliance, and renewal of IT systems to support daily operations, with a preference for candidates familiar with industry best practices.
• Review, optimize, and continuously improve business and IT processes.

Requirements:

• A Bachelor's degree in Information Systems/Technology, Computer Science, Systems Engineering, or a related field.
• IT Service Management (ITSM) and IT Project Management certifications are preferred.
• Knowledge of Networking, System Administration, and Cybersecurity is an advantage.
• At least two years of relevant experience in technical domains and the industry.
• Strong analytical skills and experience in project management.
• Excellent verbal, written, and presentation communication skills to effectively convey and demonstrate solutions to stakeholders.
• Strong team player with a high level of responsibility and problem-solving ability. Self-motivated and proactive in approach.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Job ID : 440539
Responsibilities:

We seek an experienced AV Solutions or Audio-Visual Specialist passionate about marketing solutions that customers love and help articulate and clarify areas of competitive differentiation, define the value proposition and build market launch plans.

• Identify market insights, evaluate commercial insights, and determine the suitability of a range of Hybrid Workplace solutions within the portfolio based on what customers care about.
• The current portfolio comprises Unified Communications, Meeting Solutions, Microsoft Teams Rooms, and Workplace Management solutions. You will also be responsible for the portfolio marketing activities in APAC.
• Work closely with all our operating countries and relevant departments to capture the Customer's Voice and define, build, and launch the key differentiated business domain and service offerings to drive revenue and profitability.
• Support the joint go-to-market activities with our strategic partners when needed to ensure continuity in life-cycle management by delivering value for the company and its customers.
• You will join a dynamic and fast-paced environment and work with cross-functional teams to assess, target and develop appropriate solutions that deliver our vision and strategy.

Requirements:

• 5+ years of experience in:

1. Audio-Visual Solutions
2. Meeting Solutions / Microsoft Teams Rooms
3. Workplace Experience platforms (SaaS)

• Product management and marketing experience
• Proven ability to develop/package solutions and portfolio marketing strategies
• Effectively communicate recommendations to executive management
• Skilled at working effectively with cross-functional teams
• Ability to be able to operate successfully in a rapidly changing, ambiguous and undefined environment
• Experience and demonstrated success in creating and implementing proven successful solutions/services strategies to generate market demand for new offerings
• Academic and industry trade qualifications in the related field
  
  We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.
  Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
  EA Personnel Name: Tan Gabriel
  EA Personnel Reg. No.: R22104076
  EA Licence No.: 07C5771

About Us

We believe in empowering dreamers to harness technology for the greater good, one byte at a time.

We consult with them to define an audacious ambition, then work together as one to implement technology that achieves transformative results that bridge what is, with what can be.

We are a bespoke technology solutions firm dedicated to helping organisations embrace technology as a transformational force, not just for solving incremental problems. We provide deep operational support - from inception through all phases of growth - to rapidly launch products and services, create new business models, and prepare leadership and culture for the future.

What You Will Be Doing

We are seeking a dynamic and results-driven Sales Manager to lead sales efforts for our bespoke tech development solutions. The ideal candidate will have extensive knowledge of the IT landscape, a strong track record in sales, and the ability to build lasting relationships with clients. This role focuses on driving revenue growth, identifying new opportunities, and positioning our development services as essential solutions for client needs.

• Establish the sales department for the company including crafting the sales proposition, establishing our sales process and building a sales team
• Grow your portfolio of accounts through relationship building and leveraging industry contacts to establish strong, long-term relationships with key decision makers to sell our solutions to the target customer base.
• Have a strong understanding of the latest technology trends and business needs of clients, thus being able to coordinate across functional teams to bring the right winning team to drive successful solutions and contract closure;
• Meet or exceed sales quotas by identifying new business opportunities, securing deals, and ensuring high levels of customer satisfaction through quality products and services provided by Undercurrent.
• Participate in crafting value propositions, preparing proposals, and negotiate contracts to successfully close sales opportunities.
• Provide regular updates on client interactions, sales activities, and general market trends during weekly sales meetings.

We Would Love To Hear From You If You Have:

• Possess at least a Diploma with a background in Business, Computer Science, Computer Engineering or related fields
• Min. 5 years of sales experience within the IT Services industry
• Proven track record of achieving and exceeding sales quotas
• Ability to translate complex technical concepts into clear business value propositions
• Strong knowledge/ interested of IT products and solutions in Information Technology
• Good interpersonal and communication skills
• Exceptional negotiation, presentation and deal maker skills
• Experience in managing multiple stakeholders preferred
• Dynamic and able to adjust in a fast-paced environment

The L1 IT Support Engineer (IT ServiceDesk) is accountable for providing a high level of satisfaction among students and staff by providing first-level support for all GESS standard software and hardware. This position entails the diagnosis and assessment of end-users' technical requirements, utilizing sound discernment to promptly address and resolve any issues that may arise.

The engineer's responsibilities encompass the identification, investigation, and resolution of technical issues, as well as the prompt and effective response to support requests from students and staff through in-person, email, and phone interactions. It is anticipated that they will document, chart, and monitor all issues to ensure that they are resolved in a timely manner.

Additionally, they may occasionally offer technical training and support to GESS personnel and students. The engineer is instrumental in ensuring that the team remains dedicated to providing exceptional support and satisfaction, and it is imperative that they adhere to the GESS values and expectations for customer service.

Furthermore, they may be obligated to oversee initiatives as necessary, thereby facilitating the continuous enhancement of technology services and support strategies within the educational environment.

Key Accountabilities

First-Level Troubleshooting and Support:

· Provide initial troubleshooting by guiding users through in person, via email and IT ticketing system, and over the phone while also offering remote desktop support using Remote Desktop Software.

· Deliver quality service to students and staff in all assigned tasks, consistently upholding GESS values.

· Ensure timely and effective solutions for any technical issues that may arise with GESS technology.

Incident Management:

· Log and track support calls in the designated GESS system(s).

· Prioritize and escalate tickets as required to maintain high levels of customer satisfaction.

· Identify trends in support calls and develop documentation to address frequently occurring issues.

Communication and Reporting:

· Report problems and issues promptly, notifying management of any increasing trends, unusual activities, or repeated issues.

· Provide regular updates to customers on the status of ongoing resolution efforts.

· Attend daily and weekly meetings as requested or required to stay informed and aligned with team objectives.

Continuous Improvement:

· Recommend improvements for technology or systems, including procedural steps, increased training, and enhanced documentation.

· Access and utilize software updates, drivers, knowledge bases, and FAQs to assist in resolving end-user issues.

Collaboration and Support:

· Assist other teams in initiating, designing, and managing effective support solutions as required by the school’s needs.

· Collaborate with internal second-level support and departmental tech teams (Divisional Tech Help Center) for escalated or reassigned tickets.

Technology Development and Testing:

· Support the development and testing of new technologies to ensure operational integrity and functionality.

· Proactively communicate ideas, expectations, and goals while working with others to achieve desired outcomes.

Service Level Agreement (SLA) Management:

· Follow up on tickets approaching SLA deadlines to ensure timely resolution and avoid SLA failures.

Other Duties:

· Perform additional tasks as assigned by the Director of Technology, adapting to the evolving needs of the school environment.

Knowledge and Experience

Education:

· Diploma in Information Technology, Computer Engineering, or Business Information Technology.

Technical Skills:

· Proficient in Windows OS and Apple products.

· Experience with Microsoft Office 365 and computer troubleshooting.

· Knowledge of Mobile Device Management (JAMF or Intunes) is a plus.

· Familiarity with ID Card and digital signature systems is advantageous.

Experience:

· At least three years of IT support experience, preferably in an educational environment.

Soft Skills:

· Strong customer service orientation and effective communication skills.

· Positive attitude, initiative, and the ability to work independently and under pressure.

· Team player with a cooperative mindset.

Adaptability:

· Willingness to learn and adapt to new technologies and evolving IT environments.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The IT Category & Sourcing Manager at Central Procurement Office is responsible for managing IT category buy and maximize the value of the spend. The IT Category & Sourcing Manager must be able to plan, lead, execute, track and manage sourcing for different IT sub-categories including but not limited to Server & Storage, Network & Cabling, IT security, IT Application Services, Website Management Services.

• Plan, lead, execute, track and manage the sourcing for IT category buy while working with NUS IT technical experts
• Build in-depth technical knowledge of the IT sub-categories on the job. Proactively monitor relevant markets and anticipate market fluctuations by monitoring price and market trends
• Review monthly spends, savings and compliance reports and lead effort to manage supplier performance and qualification
• Incorporate key performance indicators such as price, delivery, quality, policy compliance and supplier performance in all IT category sourcing
• Manage supplier relationships and resolve supplier issues as well as being proactive in management of supplier risks. Foster supplier development and innovation by building strategic partnerships with key suppliers
• Negotiate contract/supply agreements to secure the best price for the best quality of goods, services and contractual terms
• Utilise data analytics to provide insights into IT category performance and opportunities for optimisation
• Conduct regular supplier review for performance and sustainability key indicators

Requirements

• A recognized University degree
• Minimum 5 years working experience in IT infrastructure and/or Application development areas
• Able to write IT technical specification and involved in the procurement process
• Prior experience with government procurement processes is a bonus
• Possess project management, problem-solving and negotiation skills
• Proficient in desktop applications such as Microsoft Office - Word, Excel, PowerPoint and Outlook
• Strong proficiency in written and spoken English for drafting tender specifications and facilitating effective communication