Job Responsibilities

Project Management

· Support Regional IT security / infrastructure project rollout to subsidiary group companies.;

· Manage and update IT Project and Knowledge online document library;

· Technical support for IT security and networking service infrastructure;

· Organize periodic meeting and management report.

IT Security Policy / Solution Rollout

· Explain Global IT standard polices and guidelines, manuals to group companies;

· Assess, analyze existing IT policy and environment;

· Support improvement planning, execution and issue escalation;

· Guide and support group companies to implement IT SOP.

Communication

· Proactively communicate, track performance and milestone metrics to project members and IT leadership

· Communicate to various functional departments in regards to support projects, process changes,

issues and deliverables.

Job Requirements

· At least 3-5 years of equivalent IT working experience;

· Knowledge and project management experience on Networking, Server and information security;

· Knowledge and relative work experience on IT governance / secuirty frameworks;

· Proficient at MS office Powerpoint, Excel and Project;

· Meticulous with strong analytical and problem solving skills;

· Service oriented, team player;

· Excellent interpersonal skills, with the ability to communicate with all levels and external partners/vendors as well.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

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Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description & Requirements

KEY RESPONSIBILITIES

• Manage assurance engagements by defining the audit strategy in consultation with the director / partner and execute it in compliance with the firm’s policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement.
• Manage projects and engagements profitably by leading the team to perform efficiently.
• Monitor the assurance team's progress against the plan and alter it when needed.
• Cultivate and manage business development opportunities. Generate new business opportunities by understanding the services provided by our sister concerns and actively assess/present ways to apply knowledge and services.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.mbers attain experiences that cultivate technical competencies.
• Developpeople by encouraging individuals to think for themselves and take responsibility for their contributions to the assurance team.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.
• Maintaincooperative relationships with other assurance teams.
• Develop and maintain long-term productive client relationships and networks.

SKILLS AND ATTRIBUTES

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views.
• Demonstrate professionalism and competence in the audit client's environment.
• Strong written and verbal communication skills.
• Good project management skills.
• Integrity within a professional environment.

TO QUALIFY

• A Bachelor's degree in Accounting, Finance, or a related field.
• Obtained or in the final stages of obtaining CPA Singapore qualification.
• Working knowledge of Caseware audit software a strong advantage.
• At least 3 years of related work experience in a managerial role.

Reporting to the Vice President, Legal & Compliance, the role is responsible for providing support on all legal and compliance matters in relation to OUEH group’s (the “Group”) business across Asia.

Key Responsibilities:

Legal

· Manage all legal matters for the Group’s business, including M&As, JVs and other investments

· Manage broad range of general corporate legal matters, such as drafting, reviewing, advising on and negotiating corporate and commercial transaction agreements

· Provide advice to mitigate legal risk and manage litigation matters and proceedings

· Manage trademarks registration

· Provide advice on the relevant laws/rules/restrictions

· Ensure the Group stays compliant with regulatory requirements under the Companies Act, Listing Rules and related laws and regulations

· Liaise with and manage external counsels in various jurisdictions on various legal matters

· Advise and conduct training on the Companies Act and related laws and regulation including the preparation of training materials.

· Participate in the legal & compliance department’s knowledge management exercise

· Drive and support continuous improvement initiatives, such as reviewing policies and processes of the legal function, collating and analysing data, preparing reports and policy papers, for the general improvement of the legal function and processes

· All necessary reporting and liaison with listed parent company and catalist sponsor in relation to the above responsibilities

Compliance

· Ensure that the Group’s compliance policies are implemented across the Group

· Draft policies/guidance, suggest appropriate controls and ensure compliance controls are implemented

· Keep track of regulatory developments and update existing compliance policies and procedures accordingly

· Handle full spectrum of corporate secretarial matters for the Group, including its local and overseas subsidiaries and associate companies such as:

- Draft various resolutions, minutes of meetings, SGX announcements, filing of statutory returns, annual report and liaison with regulators and the board on corporate governance and compliance matters

- Organise and co-ordinate directors’ and shareholders’ meetings, including attending and preparing board and sub-committee meetings papers and AGM/EGM meeting documents

- Manage communication and relationships with shareholders, including handling inquiries, coordinating shareholder meetings, and maintaining the register of members

- Maintain and file the corporate secretariat records and support periodic audit exercise

- Liaise with and manage registered agents in various jurisdictions on various corporate secretarial matters

Risk Management

· Oversee, co-ordinate and facilitate risk management activities

· Collect risk exposure and risk management information to provide risk reports to internal stakeholders

· Facilitate risk identification and assessment exercises

· Design and implement risk management processes & draft risk management policies and procedures

· Any other ad-hoc duties as assigned from time to time

Requirements:

· Bachelor’s Degree in Law

· Admission to the bar in a common law jurisdiction will be an advantage but not essential

· At least 3-4 years of relevant experience in corporate commercial law acquired in-house or in a law firm

· Sound knowledge of legal advice in general corporate advisory work, including company and contract law

· Familiarity with SGX Listing Rules and Regulations is advantageous

· Completed ICSA or relevant post graduate/ professional qualifications will be an advantage

· Able to organise and prioritise work

· Possess a flexible and proactive attitude

· Able to work independently and be a team player

· Good communication and interpersonal skills

· Good written and spoken English and Mandarin to effectively communicate with international and Chinese affiliates and business partners

· Able to maintain confidentiality on all legal and corporate secretarial matters

OVERVIEW

The Assistant/Manager, Market Access, plays a critical role in shaping the committee’s agenda to advance market access strategies across the Asia-Pacific region. The position focuses on driving committee initiatives, coordinating key stakeholders, and navigating complex healthcare and access landscapes to ensure optimal market access for member companies. The role requires a strategic mindset, deep understanding of healthcare systems, and the ability to execute projects in collaboration with industry leaders, KoL’s, policymakers, and partners.

As Manager/Assistant Manager - Digital Health, you will be part of the APACMed’s Digital Health Committee Team and work directly with the Director – Digital Health to advance digital health in the Asia Pacific through knowledge creation, advocacy and policy shaping. You will be responsible for assisting in committee related activities, including, ideating, coordinating and execution of projects, from concept stage to completion. This includes generating project documentation, creating and tracking tasks, managing priorities and requests, managing risks and impact, providing project support and maintaining a master schedule of all projects and activities. You will also be required to create and maintain clear channels of communication with both internal and external stakeholders. This position reports directly to the Director, Market Access.

KEY RESPONSIBILITIES

Committee Agenda and Workstreams:

• Drive the development and execution of the Market Access Committee’s agenda, ensuring alignment with the association's strategic goals.
• Lead specific workstreams and initiatives under the committee’s purview, from inception to completion.
• Develop project scopes, define objectives, and craft actionable plans to deliver measurable outcomes.

Stakeholder Engagement and Collaboration:

• Collaborate with internal and external stakeholders, including payors, policymakers, healthcare providers, and industry leaders, to achieve committee goals.
• Build and maintain strong relationships with trade associations, government bodies, and other key partners in the region.
• Serve as a key liaison between committee members, ensuring effective communication and alignment on priorities.

Policy Advocacy and Thought Leadership:

• Draft policy recommendations, position papers, and advocacy materials that reflect industry priorities and support market access goals.
• Conduct research to identify policy gaps and opportunities, developing white papers, concept notes, and reports as needed.

Event Planning and Execution:

• Organize and manage events such as workshops, roundtables, and forums related to market access, including topic selection, speaker engagement, sponsor management, and logistics coordination.
• Develop post-event documentation, summarizing key discussions, recommendations, and insights.

Market Access Monitoring and Analysis:

• Monitor and analyze policy developments, reimbursement trends, and regulatory changes impacting market access in the region.
• Provide strategic insights and recommendations to the committee and the association’s leadership.

What are we looking for?

• Bachelor’s or Master’s degree in Public Policy, Health Policy, Healthcare Management, Economics, or related fields.
• Minimum 10 years of experience in market access, public policy, or healthcare strategy/consulting, trade associations, preferably within the MedTech or broader healthcare industry.
• Proven experience in managing cross-functional projects and engaging with diverse stakeholders.
• Exceptional communication, writing, and presentation skills.
• Strong analytical capabilities and a deep understanding of healthcare systems and reimbursement frameworks.
• Demonstrated ability to manage multiple priorities and meet deadlines in a dynamic environment.

NOTE: Candidates who fulfil the above criteria/s would be considered only.

About APACMed

Founded in 2014, the Asia Pacific Medical Technology Association (APACMed) is the first and only regional MedTech association in APAC, representing medical technology manufacturers (multinational corporations as well as small and medium enterprises), and local industry associations across the region. We are fully committed to facilitating patient access to safe and high-quality medical devices, in-vitro diagnostics, and digital health products by fostering innovative partnerships with government agencies, international organizations, healthcare providers, investors, academia, and other key stakeholders in the ecosystem.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Benefits:

• Basic salary up to $7000 (Depending on experience)
• Annual performance bonus
• AWS
• Location: Commonwealth
• 5 days work week

Key Responsibilities:

• Design and maintain Wintel and Linux server environments, including Windows Server (2019, 2022) and Linux distributions (RHEL, SUSE)
• Lead virtualization initiatives using industry-standard platforms (VMware vSphere, Hyper-V, or KVM)
• Design and manage Storage Area Networks (SAN/NAS)
• Implement and administer key management and encryption, Active Directory, AD Public Key Infrastructure and Network Policy Server RADIUS services
• Implement and administer monitoring solutions such as eG Innovations, PRTG, Splunk, or Kiwi Syslog server
• Implement and administer backup solutions like Veeam or Acronis
• Implement advanced system monitoring solutions to proactively identify and resolve performance and security issues
• Investigate and resolve complex technical issues related to Windows Server systems
• Coordinate with third-party vendors, IT providers, and external support for effective service delivery
• Other IT related duties

Requirements:

• Min Degree in Computer Science, IT or related field
• Min 5 years of working experience in IT infrastructure engineering with a focus on windows server administration
• In depth knowledge of Active Directory

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Responsibilities
Perform the business support analyst role for a strategic project of medium complexity and
scale.
· Work closely with IT project team and internal stakeholders to ensure timely & successful
system delivery.
· Document business direction, structure, business processes and requirements.
· Interact internally to determine involvement, requirements, analysis and interfaces with the
users.
· Assist in the collection and consolidation and analyze required information and data.
· Participate in the definition, testing, training, implementation, and support of processes and
systems.
· Identify areas of potential business risk and communicate these to the business.
· Validate and report production errors to IT for resolution. Work with IT to ensure timely and
successful resolution of production errors.
· Writing, modifying and implementing efficient codes.
· Compilation of monthly report and minutes of meeting.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• <R21100074> <Cheryl Thng Wei Lin>

Scope of Services

The scope of the services include, but are not limited to:

• Support project officers in managing IT systems across planning, design, development, deployment, maintenance, and support stages, ensuring adherence to policies.
• Facilitate system onboarding to cloud platforms, manage service activations and data migration processes, and handle technical feasibility assessments of change requests.
• Oversee User Acceptance Testing (UAT), review security and compliance reports, prepare cybersecurity documentation, and manage third-party risk assessments.
• Collaborate with vendors to ensure contract compliance, report project progress to managers and stakeholders, and perform ad-hoc administrative tasks.

Experience & Qualifications

• Degree in Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• 3-5 years of experience in digital project management, preferably having gone through at least one (1) full project lifecycle from initiation to closure.
• Familiar with deploying and managing cloud-hosted systems across the various Cloud Service Providers (CSPs), such as Microsoft Azure and Amazon Web Services
• Hands-on experience with system functionalities testing, GCC onboarding, data migration processes, and supporting services activations/requests.
• Experience in reviewing security hardening reports, VAPT and SCR reports.

About Us

MoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching 9.8m monthly unique users and working with more than 270 commercial partners across four markets including Singapore, Hong Kong S.A.R., Philippines, and Taiwan.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week, hybrid work arrangement
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

THE ROLE

We are on the hunt for a data-driven Content Marketing Manager who will be responsible for driving the overall content strategy, enabling us to create engaging and empowering financial content to help people make informed decisions. This role will require you to be an expert in all things content related and excel in-channel optimisation, brand consistency, analytics, and meaningful measurement.

YOUR TASK

• Build a comprehensive content marketing strategy that spans the entire marketing funnel and effectively engages our target audience segments
• Identify, evaluate and implement content opportunities, partnerships and initiatives to meet strategic business objectives
• Always with the SEO hat on, lead content creation across a variety of formats, including blogs, whitepapers, videos, emails, social posts, ad copy, landing pages, guides, and more
• Stay abreast of market developments and monitor the competitive landscape to position the company as the market leader. Conduct competitor and keyword gap analysis to find opportunities to widen organic demand capture for key verticals
• Ensure all content is on-brand, consistent in terms of style, quality and tone of voice across all channels including online, social media, email and video. Balance between search engine optimisation and trends to ensure that all content adds value to the consumer
• Adapt content and messaging across channels (videos, infographics, long form articles, newsletters) etc to drive traffic, engagement and leads
• Manage content distribution to online channels and social media platforms to increase web traffic
• Ensure data is thoroughly analyzed and recommendations are made based on those results.
• Oversee the integration of content activities within marketing campaigns.
• Develop standards, systems and best practices for content creation, distribution, maintenance, content retrieval and content repurposing

SKILLS & REQUIREMENTS

• Bachelor’s degree in English, Journalism, Public Relations or related communications field.
• 8+ years of experience as a respected leader in multichannel content creation for different target demographics.
• Prior experience in Social Media and Public Relations is a plus
• 3+ years of experience in managing large teams
• Outstanding command of the English language
• Keen interest in the world of personal finance
• Proven experience in developing and implementing a successful content strategy
• Clear understanding of business goals behind Content’s purpose, and fluent in web analytics tools (Google Analytics) and social media analytic tools
• Ideal candidates should have a keen eye for detail, strong research skills, and possess a good understanding of SEO principles and keyword demand
• Good experience of finding creative freelancers and getting outsourced work done where necessary

In this role, we are looking for someone with:

• Be patient, empathetic, and customer-obsessed: We're happy only when our customers are happy
• A relentless sense of responsibility and ownership in problem-solving
• The ability to adapt quickly to the fast-paced start-up environment, to process new information on the go and translate that into customer-friendly language
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
• Team management experience, including the ability to lead and inspire a high performing team
• Project management skills to manage large teams and competing priorities
• A willingness to embrace change and to adapt strategies on the fly

The Role:

• Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands.
• Organize and schedule meetings and appointments.
• Maintain office policies as necessary.
• Organize office operations and procedures.
• Manage company inventory and office equipment assets.
• Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time.
• Manage contract and price negotiations with office vendors, service providers, and office lease.
• Participate actively in the planning and execution of company events.
• Organize orientation and training of new staff members.
• Manage Leave balances of the Staff with Financial controller.
• Manage petty cash/Corporate Bank account.
• Ensure security, integrity, and confidentiality of data.
• Provide general support to visitors and Adhoc activities.
• Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved.
• Monitor and maintain office supplies inventory.
• Maintain a safe, secure, and pleasant work environment.

What Do You Need to Have?

• Candidates need to have at least 1 to 3 years of office administration work experience. Fresh graduates are welcome to apply.
• Proven office management, administrative, or assistant experience.
• Knowledge of office management responsibilities, systems, and procedures.
• Excellent time management skills and ability to multitask and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills.
• Proficient in Microsoft Office.
• Knowledge of accounting, data, and administrative management practices and procedures is a plus.
• Knowledge of clerical practices and procedures is a plus.
• Knowledge of human resources management practices and procedures is a plus.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Responsible for the profitable growth and development of business through brokers
• Maintain and develop customer relations
• Identify and develop new products, services/new market segments
• Ensure risks are accepted and underwritten in accordance with the Company's Risk Management and Reinsurance guidelines
• Undertake credit control ensuring standard for debtor days are strictly adhered to
• Provide a technical reference point for queries
• Achieve premium growth and profit targets
• Development of balanced portfolio of business from Broker accounts
• Ensure maximum efficient and effectiveness in work processes within the department
• Provide guidance and training for staff
• Provide training for staff & teambuilding
• Undertake any other duties as may be assigned

• Tertiary qualification and /or professional insurance qualifications
• Minimum Certificate in General Insurance

• Operational experience in sales and servicing of business through insurance brokers
• Business development and relationship building
• Ability to guide and lead staff
• Marketing & Presentation Skills
• Portfolio Management
• Knowledge of Underwriting and Singapore General Insurance market

About Eureka Robotics

Empowered by Robotics and A.I. research from NTU Singapore and MIT, Eureka Robotics delivers robotic software and systems to automate tasks that require High Accuracy and High Agility (#HAHA).

With offices in Singapore, France, Vietnam, Japan and distribution partners in China, and the USA, Eureka Robotics prides itself on helping clients, globally, achieve vastly improved productivity, lower costs, and better safety. Common uses include precision-handling, assembly, inspection, and other domains.

Our main product is the Eureka Controller, which enables end-customers and third-party System Integrators to develop sophisticated Robotics and Vision applications quickly and easily https://eurekarobotics.com/products/

About the candidate

As Sales Manager, you shall be responsible for accelerating and growing sales by developing new business opportunities in Singapore, and enabling partners to deliver results. You would work in close collaboration with the senior management at Eureka Robotics and report directly to the CEO.

You would work closely with partners and customers to build and nurture relationships and drive business growth in Factory automation and precision manufacturing across industries such as Electronics, Optics, Automotive, Aerospace, etc. where high agility and precision are desired. You would also explore opportunities in new application and industry areas where our key technologies are a direct fit, such as Logistics.

The candidate is identified as an individual with a proven track record in sales and business development of high-tech B2B products, and comes with a strong domain understanding and a well-connected network. He/She would be highly motivated and a self-starter and able to deep-dive into technology and business aspects.

Key Responsibilities

• Responsible for meeting and exceeding sales targets quarterly
• Manage key accounts, including account planning, forecasting, sales, ensuring attainment of company sales goals and business objectives
• Own and drive business metrics for business expansion and customer satisfaction
• Leading pre-sales activities for enterprise accounts. Build sales pipeline and pitch proposals for technology integration solutions. Manage complex sales cycle selling to CXOs.
• Preparing techno-commercial proposals and leading negotiations with partners/customers. Liaison with clients for RFI, RFQs, requirement gathering, and solution delivery.
• Work closely with the Applications team to assess and build desired solutions to address customer needs and successful delivery of the solutions.
• Establish and execute partner and customer enablement programs to drive optimal usage and best practices for our products and solutions
• Work closely with Product team to build and lead the pitch for product’s value proposition to customers

Skills and Experience

• 5+ yrs of sales and business development experience in high-tech products
• Demonstrated ability to engage and nurture executive-level relationships
• Experience preparing and driving techno commercial proposals and account plans
• Strong Factory Automation / Precision Manufacturing / Automation domain knowledge, experience, and professional network
• The candidate’s profile should include more specifically “hunting” sales skills
• Excellent stakeholder manager with strong negotiation and people management skills
• Bachelor’s Degree from a top tier institute preferably in technology. Master's Degree / MBA is preferredBA is preferred

Job Title: City Hall Hub Manager

Reporting Line: Reports directly to Head of Health and Fitness

Job Summary:

The Health and Fitness Hub Manager at UFIT City Hall holds a dynamic role, combining responsibilities for overseeing fitness operations and clinic management. This position also involves engaging with the UFIT Sports division at City Hall and integrating sports clientele into health and fitness services, and vice versa.

The pivotal nature of this role necessitates leadership in driving revenue growth, enhancing client experiences, and optimizing efficiencies across all aspects of health and fitness services. The Hub Manager is ultimately responsible for the performance of both fitness and health operations at the City Hall Hub, with appraisal based on P&L performance and continual improvement of KPIs.

Maintaining team standards and service delivery is a critical aspect, ensuring adherence to client experiences, facility management, team process compliance, and fostering a culture of teamwork and excellence within the UFIT community.

Specific Working Management Hours:

● 6 x 6-hour work blocks across the week (1 block per day Monday -

Saturday, totalling 36 hours), pre-agreed with the line manager.

● Working blocks are 8am-2pm or 2pm-8pm

● Tuesday and Thursdays working blocks will be 2pm-8pm

● A maximum of 1 block can be carried out in 1 day.

● If a block falls on a public holiday, the individual is not required to

work. However, if working on this day is operationally necessary, the

manager will receive time off in lieu (time in lieu must be planned

and approved by their line manager at least seven days before the

event).

● If the manager is requested to work during times outside their

blocks, then they will have compensatory time-off in lieu - this will be

at the line manager's discretion.

● The Manager will not receive additional compensation for client-

facing services completed during registered working blocks but will

for sessions completed outside of these hours.

● A weekly schedule of working blocks will be set in collaboration with

their line manager every quarter, and communicated with all

stakeholders. Any alterations during this period be signed off by their

line manager

● From time to time the company may request which block during the

day the manager is to work

● PT/coaching hours are limited to 30 per month

Annual Leave:

● 21 x 6 hour time blocks can be taken as annual leave per year.

● Maximum 14 consecutive days not at work (including weekends and

public holidays).

Responsibilities:

1. Business Development:

● Assess and evolve fitness and clinic services, contributing to the

development of a Health and Fitness Hub.

● Identify opportunities for business growth within fitness-related

modalities and present proposals to senior management.

● Engage with UFIT Sports management and team members to

promote and cross sell health and fitness services to Sports based

clients

● Develop and nurture relationships with the hotel management team

to ensure smooth operations of existing services, and to develop

potential new areas of growth

● Engage with current or potential partners and key stakeholders,

providing facility tours and meetings as requested by SMT.

● Proactively manage any partnership or corporate client that can

positively impact the P&L of your location

2. Sales and Operations:

● Lead all Health Consultations at UFIT Club St and be ultimately

responsible for all new fitness sales within the hub.

● Allow open access to their working diary to the UFIT sales team to

enable the UFIT team members to book health consultations/sales

meetings directly at pre-agreed times.

● Optimize client retention through ongoing community management

and daily tasks, communicating with all clients at critical points

during their programmes, including but not limited to two-week

check-in, end of the programme, key milestones/successes, and

operations changes that impact the client (i.e. trainer departing, etc.)

● Management and onboarding of all new corporate groups and

classes that drive fitness revenue into the location P&L.

● Regular communication and collaboration with the UFIT Senior Rep

at your location to ensure the highest customer service and

administration standards possible.

● Manage all incoming program freeze requests which sit outside the

boundaries set out in current UFIT terms and conditions.

● Manage a team to achieve revenue forecast goals for Personal

Training (PT), Group Fitness classes, and clinic services.

● Oversee representatives to ensure excellent customer service and

efficient administration tasks.

3. Human Resources:

● Lead and manage a team to be engaged with the UFIT brand and

exceed client expectations daily.

● Lead 4 week UFIT Brand Onboarding with new joiners to the team

● Ensure CPD sessions are attended by team members especially new

joiners

● To work with COO on team manpower / recruitment needs and

timelines

● Develop an effective feedback and appraisal system with the team,

ensuring each member has at least two formal annual appraisals.

● Coach team members on maintaining high-quality standards,

particularly in goal setting, results, and Circle of Care (CoC)

integration.

● Drive tech usage and data capture, especially with Trainerize, to

enhance client experience and team performance.

● Identify underperformers and create improvement plans to align

with UFIT standards.

4. Facility and Equipment Management:

● Conduct a weekly equipment review and maintenance program as

discussed and set out with the COO.

● Coordinate repairs or facility improvements in collaboration with the

COO.

● Work with the Senior Rep to ensure the cleanliness of all fitness

client areas within Club Street.

5. Recruitment:

● Provide on-site induction and training for new hires as required.

● Actively promote and recruit UFIT as an employer to potential recruits

and high-caliber fitness professionals.

● Conduct second-round interviews for fitness candidates hired to

work at the hub

6. AHPC Coordination:

● Through the MD of H&F provide guidance and support for AHPC

qualification and registration.

● Facilitate AHPC supervision within the hub health team as required.

7. Team Onboarding:

● Arrange onboarding schedules for new hires.

● Facilitate the onboarding process for new team members.

8. Personal Leadership and Networking

● Facilitate networking opportunities for the team.

● Conduct oneself per UFIT values of Passion, Work Ethic, and

Excellence.

● Model a professional attitude toward clients and cultivate an

integrated team atmosphere.

● Maintain a strong awareness of customer satisfaction and address

any issues promptly.

Key Performance Indicators:

● Health consult conversion rates

● Occupancy rates of gym floor (PT), classes, and Clinic rooms

● Number of active clients on UFIT Programs.

● Utilization rate of CoC sessions per client

● Retention rates of team members

● CoC Integration rates

● Ensure the PT team's adherence to key performance indicators,

including goal setting, programming, testing, CoC integration, and

client success reporting.

Compensation & Performance Bonus:

1. Base Salary

a. $4500 + Work Phone

2. Monthly Bonus of $500 based on hitting:

a. Target Fitness Occupancy ($250)

b. Target Health Occupancy ($250)

3. Quarterly Sales Bonus based on achieving PT sales target (up to

$3000 per quarter)

4. PT Commissions

● Fitness Coaching pay shall be calculated as 44% of all Earned

Revenue.

● The manager will be eligible to receive an additional discretionary 2%

of all Earned Revenue for every 12 months of service with the

Company completed, as calculated from the commencement of your

service with the Company.

● The Manager will earn a further 2% of earned revenue commission

while in the manager role. This additional 2% will be removed if the

manager resigns or returns to work as a full-time coach.

● Clauses (a) and (b) above are subject to a cumulative total of 60% of

all Earned Revenue.

5. Annual Bonus - $12,000 based on the target contributing EBITDA

being hit -75% performance based, 25% is discretionary

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Are you as excited as we are when we talk about the storage and distribution of bulk liquids at our state-of-the-art tank containers and terminals located in key markets? Could this be the scene for your next career move? We are currently recruiting for a Safety Manager to join our team.

STC Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk-liquid chemicals and food-grade products. With a fleet of more than 42,000 tank containers, owns a worldwide network of 22 owned and joint venture depots. Our culture champions digitalization, collaboration and continuous improvement, as well as a commitment to a sustainable future.

You will be joining a professional and international team with extensive knowledge of the industry. As part of our team, you will provide your technical expertise on Safety matters such as conducting risk assessments to ensuring compliance with safety standards. Your expertise ensures that we will continue to set the industry benchmark for seamless and efficient operations.

Key Responsibilities

• Conduct monthly safety trainings and annual safety drills at the depot. Conduct safety induction course for all new employees and visitors.
• Ensure all safety equipment, machines and tools are checked, serviced and tested as per regulatory requirements and in-house maintenance program.
• Review periodically depot OHSE manual as per stipulated. Suggest updating OHSE requirements include local authorities’ regulations and implement changes accordingly upon Depot Manager’s approval, keeping management informed.
• Review and make recommendation on investigation and risk assessment outcome of safety related incidents, preventive actions and safe work practices.
• Jointly perform risk assessment on new business/depot activities (includes management of change) with relevant department heads and submit to Depot Manager for review and approval.
• Report to local authorities as per regulatory requirement on safety related incidents and keeping management informed.
• Jointly assess and ensure workshop permit systems are valid as per compliance.
• Conduct weekly safety walk and monthly inspection program are conducted as per compliance and rectifications are completed promptly.
• Conduct periodic review of incident trends and effectiveness of safety performance and make recommendations for improvements.
• Keep abreast with safety incidents and share with staffs and management and recommend preventive actions.
• Responsible to update Global Safety System and ensure compliance with PEP program.

Qualifications

• Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Grad Diploma, Professional Degree, Chemistry, Engineer (Chemical), Engineering (Environmental/Healthy/Safety), Engineering (Petroleum/Oil/Gas) or equivalent.
• Required to have Certificate for: Manhole Entry, Work At Height Assessor, Confined Space Assessor.
• At least 5 years of working experience in safety related field.
• Preferably managers specializing in Engineering – Chemicals, Maintenance/Repair (Facilities & Machinery) or equivalent.
• WSH Registered Officer.

What we offer

Join us and become part of a family-founded organization where your contribution counts.

• A full-time and permanent role
• Working Hours: 5 days’ work week (Mon-Fri), 8.30am to 5.30pm
• A competitive compensation package, including a 13th month
• Good Flexible Medical Benefits for you and your family members

How to apply

• Complete the online application form and send it to us along with your CV
• Short-listed candidate, will be invited to attend interview at our depot

Got questions about the process? Contact [email protected].

About Stolt-Nielsen

Stolt Tankers is a division of Stolt-Nielsen Limited (SNL), focused on opportunities in logistics, distribution, and aquaculture. The Stolt-Nielsen portfolio consists of its three global bulk liquid and chemicals logistics businesses: Stolt Tankers, Stolthaven Terminals and Stolt Tank Containers – Stolt Sea Farm and investments in LNG. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI). Our values: We act pragmatically, collaborate for success, commit to go further, and seek creative solutions.

Disclaimer for recruitment agencies

We don’t accept any unsolicited applications or CVs from recruitment and selection agencies.

Responsibilities:

• Coordinate on-site activities, managing contractors, suppliers, and subcontractors.
• Plan, schedule, monitor, and update the project to meet targets.
• Independently manage construction activities and progress.
• Supervise and lead the project team, ensuring completion within the required timeframe and budget.
• Resolve design-related issues during construction.
• Ensure work quality and oversee health and safety standards on site.
• Collaborate with internal and external stakeholders, including project team members, consultants, contractors, and relevant government agencies, to achieve project objectives
• Identify and manage project risks to ensure successful delivery.
• Site coordination and project management.

Benefits:

• Performance bonus
• Company incentive trip
• Annual salary review

Requirements:

• Minimum of a Diploma in Civil Engineering, Architecture, or equivalent.
• At least 5 years of project management experience in A&A projects, or site coordination/management experience (candidates without substantial project management experience may be considered for the Assistant Project Manager or Site Manager positions).
• Driven individual with the ability to work independently.
• The offer will be based on your qualifications and experience.

Job Description:

• Manage the daily operations of the restaurant
• Responsible for the business performance of the shop
• Ensure compliance to operations standards and procedures and upkeep of food quality standards
• Ensure excellent customer service
• Conduct interviews of walk-in candidates
• Create fun and motivating environment for staff to work in
• Training and development of service staff
• Ensure proper conduct of service staff
• Handle customer feedback professionally
• Upkeep cleanliness of outlet
• Administrative duties

Job Requirements:

• Minimum 3 years’ experience in a comparable capacity
• Fresh Graduates with some F&B experience are welcome to apply and will be considered for the Management Trainee position
• Self-motivated, people orientated and a team player
• Adaptable and enjoy working in a fast pace environment
• Excellent communication and interpersonal skills
• Able to work shifts, weekends and public holidays

Salary will be commensurate with experience.

We regret to inform you that only shortlisted candidates will be notified.

Job Description:

• Manage the daily operations of the restaurant
• Responsible for the business performance of the shop
• Ensure compliance to operations standards and procedures and upkeep of food quality standards
• Ensure excellent customer service
• Conduct interviews of walk-in candidates
• Create fun and motivating environment for staff to work in
• Training and development of service staff
• Ensure proper conduct of service staff
• Handle customer feedback professionally
• Upkeep cleanliness of outlet
• Administrative duties

Job Requirements:

• Minimum 3 years’ experience in a comparable capacity
• Fresh Graduates with some F&B experience are welcome to apply and will be considered for the Management Trainee position
• Self-motivated, people orientated and a team player
• Adaptable and enjoy working in a fast pace environment
• Excellent communication and interpersonal skills
• Able to work shifts, weekends and public holidays

Salary will be commensurate with experience.

We regret to inform you that only shortlisted candidates will be notified.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Outlet Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• Minimum 2 years in F&B restaurant management position
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications