As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences, is at the forefront of building capabilities and continuing professional development for an effective, innovative and responsive TAE sector. We invite adult learning practitioners who are proficient in curriculum development to join us.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

Job Description

Roles and Responsibilities:

• You will be part of the team under the Learning and Professional Development Division to design and develop new curriculum, and enhance existing programmes at IAL. These include IAL flagship programmes and IAL-owned continuing professional development (CPD) courses.
• You will explore and introduce innovative designs and pedagogies in the development to produce quality curriculum and instructional designs for learning efficacy.
• Collaboratively with team members, you will develop a mechanism to recollect delivery experience with data collection approaches and reflective methodology, aimed to identify and crystallise IAL pedagogies based on institutional design and reflective evaluation
• This role also requires you coach members of the team to raise staff competency in curriculum design and development, instructional designs and methodology.
• As part of this role, you will co-design and co-develop adult learning courses with partners from institutions of higher learning (IHLs) and industry learning academies.

Job Requirements

• A tertiary qualification preferably in instructional design and technology
• Possess ACTA/ACLP/DACE or strong pedagogical knowledge/practice in Adult Education
• At least 10 years of experience in training and development, preferably in Adult Education
• Strong facilitation knowledge and skills, with relevant credentials and certification
• Experience in blended learning design, including conducting needs assessment, crafting of learning outcomes, and blending of facilitated learning, technology-enabled and workplace learning pedagogies
• Experience in the digital media or EdTech industries designing and developing workplace solutions is advantageous
• Possess good communication, networking and interpersonal skills
• Experience in Continuing Education and Training (CET) in an Institute of Higher Learning has its advantage
• The position is based in IAL’s premises at Lifelong Learning Institute in Paya Lebar.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

• Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

• Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

• Stay updated on the latest security patches and updates for all systems and applications;

• Serve as the first point of contact for troubleshooting system and network issues;

• Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

• Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

• Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

• Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

• Set up and implement backup plans and business continuity plans for system applications and stored information;

• Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

• Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

• Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

• Minimum Degree in Information Technology;

• 1-2 years related experience;

• Familiarity with Server administration and switches configuration;

• Basic understanding of cyber-security;

• Ability to diagnose and troubleshoot basic technical issues;

• Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

• Good interpersonal skills and a team player;

• Strong communication skills with all team members;

• Attention to detail and focus.

This position is responsible for managing the sales and customer service to all contracted clients. These activities include all facets of servicing the client, including audit scheduling, contract and program adjustments, cross-selling opportunities and general relationship management responsibilities.

What You Will Do:

• Manage in meeting scheduling KPI’s for the group.
• Training/reinforcing process and procedures.
• Addressing customer complaints with individual Client Service when needed.
• Client services responsibilities for dedicated group of clients to include key accounts, including: schedule audits, optimize clients and auditors audit schedule, maximize audit days for a given level of customer demand, answer clients’ questions about the certification process, understand clients’ certification needs, identify and offer the best type of service to meet clients’ needs and accreditation requirements, update scope of work as necessary and send to customer as a proposal.
• Receive, review and execute all client requests related to their relationship with ABS Quality Evaluations Inc.
• Actively work with the operations department to develop and implement activities to enhance the client/company relationship.
• Review each relationship for efficiencies, profitability and cross-selling opportunities. Use interface with clients to maximize cross-selling opportunities.
• Refer new business opportunities to the sales department for quotation and follow-up.
• Interface with operations services to ensure efficient audit delivery and accounts receivable maintenance.
• Promote teamwork within the group and cross-train fellow team members.
• Other responsibilities as assigned and as the position expands.

What You Will Need:

Education and Experience

• 1- 5 years’ experience or a combination of education and experience in a business/technical discipline or equivalent business/quality related experience.

Knowledge, Skills, and Abilities

• Proven planning skills and ability to learn scheduling of auditors.
• Excellent verbal and written communications skills; excellent telephone communications skills.
• Ability to work independently and comfortably perform multiple functions/tasks in a very high paced intense environment.
• Good business background, strong interpersonal skills, service oriented and customer sensitive, with concern for accuracy, effectiveness, flexibility and innovation.
• Extensive computer skills to include: Excel, Work, Access and ability to learn new operational systems. This position uses a proprietary database application almost continuously.
• Must have a positive attitude and be success oriented.
• Ability to obtain working knowledge of the ABS Quality Evaluations Quality & Environmental Management System.

Reporting Relationships:

Reports directly to a department Manager, Supervisor or above.

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Responsibilities

• Responsible for developing applications for projects including graphics, reports and calculations
• Responsible in conducting internal testing and acceptance tests and user training
• Responsible for preparing documentation including design specifications and manuals
• Responsible for providing high quality technical support to our customer
• Responsible for conducting onsite routine health check of the systems installed at customer base and documenting troubleshooting and problem resolution steps

Requirements

• Min Diploma in Computer Science or relevant
• Min 2 years of working experience in Project Management in SI Industry
• Proficiency in programming like Visual Studio, ASP and Java, MS Office with VBA and industrial automation is an advantage
• Knowledge in Microsoft SharePoint 2007/2010 (MOSS/WSS) is an advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

WHO ARE WE LOOKING FOR?

We are looking for a Benefits Delivery Solutions Specialist to join our Asia Pacific team. In this role, you will be supporting the administration and communication of our employee benefit programs. This is a fantastic opportunity to launch your career in HR within a dynamic and global company.

WHAT WILL YOU WORK ON?

You will work alongside a team of experienced professionals, assisting various aspects of employee benefit programs. This includes processing benefit billings, maintaining accurate records, and supporting communication efforts. You will have an opportunity to learn and work on different benefit programs and how they impact employees across the region, including Japan. This role enables you to contribute to operations review and process improvements. You will also assist in crafting clear and informative communication materials to keep employees updated on their benefits. Your ability to learn quickly, ask questions, and build relationships will be key to your success.

WHO WILL YOU WORK WITH?

This role reports to the Senior Benefits Delivery Solutions Manager, Asia Pacific. You will also collaborate with the larger HR team members across the region.

WHAT YOU BRING

• Bachelor's Degree in Human Resources, Business Administration, or a related field (or equivalent work experience) with minimum 1 year of experience in benefits administration or a related HR function.
• Proven ability to manage multiple priorities, adapt to a fast-paced environment, and work independently.
• Strong attention to detail and a commitment to ensuring accuracy.
• Excellent communication skills (written and verbal).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with Workday is a strong plus.
• Fluency in both English and Japanese languages is mandatory as the role is required to work with counterparts in Japan.

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

JOBSCOPE

• Develop and implement effective strategies to generate eCommerce sales on thecocoatrees.com and marketplaces (Shopee, Lazada and TikTok), including identifying target audiences, conducting market research, and creating compelling campaigns.
• Work with performance marketing agency to monitor and analyse website performance and customer data, identifying opportunities for improvement and optimization.
• Support day to day tasks that include creating and optimising product listings, ensuring accuracy, consistency, and keyword optimization to enhance discoverability and conversion rates.
• Develop and execute marketing campaigns to drive targeted website traffic and increase conversions. Support digital marketing operations, including products and campaign setup. Managing the briefing and reviewing of creative assets for marketing campaigns.
• Manage and update website content, design, and features, collaborating with the design and development teams to ensure a seamless user experience.
• Monitor competitor activity, pricing, and trends to identify opportunities and make informed business decisions.
• Conduct user testing to identify areas for improvement in website usability, customer journey, and overall user experience.
• Troubleshoot and resolve customer inquiries promptly and professionally.
• Generate monthly sales report and work with Finance Department for finance reporting, ensuring smooth financial accounting process.
• Support ecommerce administrative tasks as needed to ensure smooth operations.
• Forecasting inventory for ecommerce fulfilment and work with Warehouse Department to prevent out of stock situation.

REQUIREMENTS

• Degree in Business, Marketing or a related discipline preferred
• 2 to 3 years of ecommerce experience with proven track record of success in driving online sales
• Experience in using ecommerce platforms, including inventory management systems
• Strong understanding of web design, website architecture, and SEO principles to optimize website performance and visibility
• Strong attention to detail
• Strong analytical and problem-solving skills
• Good team player and able to work independently
• Excellent time management and organization skills with the ability to multi-task in a fast-paced environment
• Excellent verbal, written and interpersonal communications skills
• Ability to analyse & synthesise information and recommend actions
• Ability to work closely with cross-functional team members effectively and strive toward a unified vision
• Positive attitude, eagerness to learn, and openness to new ideas
• Self-motivation, strong work ethic, and ability to work independently

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Working Location : Metropolis Tower 1

Working Days : Monday to Friday

Working Hours : 9.00am to 6.00pm

Salary : $4,500 to $5,500 per month

Contract Duration : till December 2024 (with option to extend)

What’s the Role?

As a IT Business Analyst, you will play a crucial role in supporting the company’s digital transformation initiatives. You will be responsible for analyzing business processes, identifying areas for improvement, and implementing technology solutions to drive efficiency and productivity. This role requires a versatile individual with a strong understanding of IT systems, coding skills, and a willingness to learn new technologies. You will take ownership of projects and see them through to successful delivery, ensuring that business requirements are met and stakeholders are satisfied.

You also be responsible for the followings:

• Business Analysis: Conduct thorough analysis of business processes, systems, and data to identify areas for improvement and recommend solutions. Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Technology Solutions: Design, develop, and implement technology solutions to address business needs. This may involve coding, scripting, or configuring existing systems to meet requirements. Stay up-to-date with emerging technologies and trends to propose innovative solutions.
• Project Management: Take ownership of projects from initiation to delivery, ensuring that timelines, budgets, and quality standards are met. Collaborate with cross-functional teams, including developers, testers, and business users, to ensure successful project execution.
• Stakeholder Management: Build strong relationships with business stakeholders, understanding their needs and providing effective solutions. Communicate project updates, risks, and issues in a clear and concise manner.
• Continuous Improvement: Proactively identify opportunities for process improvement and automation. Drive efficiency gains through the use of technology and streamlined workflows.
• Documentation and Training: Create and maintain documentation, including user manuals, technical specifications, and process flows. Conduct training sessions to educate end-users on new systems and processes.

What You Must Have:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into technical solutions.
• Proficiency in coding and scripting languages, such as Python, Java, or SQL.
• Experience with data analysis and visualization tools, such as Power BI.
• Familiarity with SCRUM/Agile methodology.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Self-motivated and proactive, with a strong sense of ownership and accountability.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Willingness to learn new technologies and stay updated with industry trends.

As Senior Specialist, Global Insights & Research you will be responsible for driving market research and competitive intelligence projects in specific markets or customer segments, identifying key strengths and weaknesses of existing or potential competitors, and opportunities for Amadeus.

You will play a key role in setting up and maintaining the research methodology and processes to identify trends and insights in the market that bring the customer’s and the market’s voice to the decision-making process and provide decision-makers across TU with the information they need to make informed decisions.

Responsibilities:

Insights & Research strategy

• Lead the development and execution of consistent research and insights processes within Travel Unit
• Build a network of insights sources, both internally and externally, that provide high-quality insights in a cost-effective manner and within an acceptable timeframe
• Conduct primary and secondary research, analyzing and synthesizing information and data
• Define and implement processes for evaluating and executing research requests from teams across TU
• Drives integrated performance reporting and customer engagement analytics leveraging innovative tools and channels.

Market competitive intelligence

• Develop a deep understanding of Amadeus' product portfolio and competitor landscape across TU
• For strategic target markets, identify and analyze data sources (qualitative and quantitative), such as market research surveys, customer feedback, and sales data to gain a deep understanding of the competitive landscape and help the company to stay ahead of the competition by identifying new market opportunities and trends.
• Execute gap analysis to identify areas where the company is underperforming or excelling, compared to competitors
• Conduct interviews with internal and external sources to better understand competitors products, go-to-market strategy, and win/loss results
• Track industry trends and identify new market opportunities, as well as analyze and interpret customer data to gain insights into consumer behavior and preferences

Drive input to strategy and decision-making

• Provide actionable insights and differentiators on key competitors across the product portfolio
• Create compelling content for executive presentations
• Create and maintain competitive decks, battle cards, playbooks, SWOT, win-loss analysis
• Bring real customer & market insight one click-away from every Amadeus employee

About ideal candidate

• Bachelors or a Masters degree in Marketing, competitive Intelligence, industry intelligence, strategy or business development.
• Proven 8 years work experience in Market/Customer Insights, Marketing Intelligence or Competitive Intelligence
• Experienced leader with a track record of leading insights teams and a deep understanding of market research techniques.
• Experience and deep knowledge of the global Travel Technology industry
• Strong customer centric background.
• Proactive, and able to provide evidence of, discovering new trends and key insights to support future business decisions.
• An ability to simplify complex research into meaningful actionable insights
• Excellent communicating and influencing skills, with the ability to inspire, collaborate and influence.
• Able to build long-lasting professional relationships with leading teams
• Experience in matrix organizations
• Able to manage multiple projects and tasks simultaneously, meet tight deadlines, prioritize workload and achieve effective results even in an ambiguous environment
• Highly adaptable and capable of evolving a plan based on new factors/findings
• Effective decision-making with limited information or direction
• Demonstrates active listening, giving constructive feedback, great verbal and nonverbal communication, respect to other’s people opinions

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role:
The individual performs a variety of tasks within the Transformation Office and Quality department that are associated with maintaining regulatory compliance of GxP computer systems (and other business managed applications) throughout their lifecycle. Will participate in and/or lead project teams across global operational departments to implement business-managed applications.

What You Do

• Perform administration tasks for a variety of GxP systems and associated software in a regulated (GxP) environment following defined procedures. Defining, assigning, documenting and managing user access across CTS.
• Develop and implement processes to ensure Data Integrity assurance: focusing on accuracy, reliability, and security across organizational systems.
• Lead Software/System Development Lifecycle (SDLC) activities and manage Operational Technology (OT) deliverables (including but not limited to System Inventory management, Risk Assessment, Infrastructure Management, Data Classification and Protection, Data Privacy assessments and Service Level Agreements).
• Own, manage and maintain GxP system lifecycle activities (including but not limited to Change management, SOP management, Events/CAPAs, Disaster Recovery and Business Continuity processes, Data Integrity assessments and implementing Data Integrity controls).
• Act as liaison with wider business and collaborate between CTS departments on all SDLC activities (including but not limited to Validation, Change Management, Periodic Review, Decommissioning) for GxP computerized systems. Ensures transition of OT Systems from project to operations.
• Responsible for troubleshooting, incident management, servicing, maintenance, or other support functions for software or firmware associated with laboratory systems including OS upgrades, patch management, Infrastructure management and system security.
• Acts as liaison and interface between laboratory users, IT, OT, Engineering, Validation and external vendors in selection, implementation and lifecycle management of laboratory systems. Responsible for maintenance plan and contracts with vendors
• Responsible for timely communication of status of user requests and/or system outage reporting (e.g., helpdesk tickets).

Who You Are:

• Degree in Science or Technical area.
• 2 years’ in a technical role supporting regulated software applications or laboratory systems
• Minimum of 3 years’ experience in regulated (GxP) environment
• Understanding of GxP regulations and guidelines including but not limited to GAMP 5, US Code of Federal Regs. 21 CFR Part 11 and Part 211, Eudralex Volume 4, Annex 11 & Annex 15, ICH Q7, Q8, Q9 & Q10.
• Acts ethically and ensures quality of own work and that of others.
• Works with agility and willing to embrace and implement change on a global scale.
• Applies technology to drive digitalization, improve quality and increase customer value.
• Excellent communication and facilitation skills (ability to lead cross-functional meetings, demonstrated ability to bring consensus among diverse cross-functional teams).
• Proficient knowledge and application of FDA and EU regulations (cGMP, GLP)
• Advanced knowledge and application of data integrity regulatory guidance (e.g., FDA, MHRA, WHO)

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To support outdoor broadcast operation on the requirement of power services and the deployment of electrical facility.

Responsibilities

• Advise the team on electrical practises and safe measure in broadcast deployment.
• Assist the TP in his execution of role and to support media playback in production.
• Risk assessment and contingency plan.
• Organize and pre-plan on power requirement in OB operation.
• Field recce and deployment of electrical requirements on the ground of operation.
• Setup of distribution requirement and cabling work for outdoor broadcast.
• To service and monitor power utilities to ensure reliable operation.
• To support the TP in other areas of production e.g., media playback, vision operation when available.
• Preventive maintenance, check, and repair of OB electrical gear.
• Workplace safety & health practices.
• Keep abreast with the technology movement where applicable.

• NITEC in Electrical Engineering or Diploma
• 2 years of relevant experience
• Proficient in power requirement on OB operations, suitcase setup and OB truck deployment.
• Familiar in OB visual operations, assist in media playback function and technical setup.

The Business Analyst modifies, enhances or adapts existing or proposed systems within an organisation with the purpose of improving business efficiency and productivity. He/She plans activities involving the examination and documentation of technical requirements for new solutions to be created and user needs analysis. He analyses the feasibility of new systems and enhancements to existing systems, translates technical requirements into system specifications and writes test cases. He develops documentation and guides for the use of new or enhanced systems. He manages analysis projects.

He is open-minded and innovative in exploring new and alternative solutions to optimise systems. He is able to engage and support others in the team, and readily put forth his ideas in a clear and compelling manner.

Critical Work Functions and Key Tasks

Identify business needs

• Liaise with stakeholders to identify business needs

• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions

• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks

Analyse business processes

• Support the review of existing business processes to identify opportunities

• Develop alternative solutions to streamline processes

• Evaluate the viability and feasibility of possible improvements to processes

• Support the development of recommendations to increase efficiency of processes

• Develop reports and strategic analysis of business processes

Translate business requirements into technical specification

• Determine optimal means of meeting needs and requirements

• Translate business requirements and user needs into functional specifications

• Collaborate with developers to ensure requirements are incorporated into system design

• Function as the liaison between users and technical staff throughout the solution implementation cycle

• Work with relevant stakeholders on user acceptance testing

• Verify that business requirements are incorporated into the design

• Manage risks associated with solution integration

Faciliatate change management

• Support the development of change management plans

• Develop technical documentation and training materials

• Conduct user training to facilitate adoption of new systems

• Act as a point of contact for users regarding complex queries

Manage projects

• Schedule activities to drive deliverables toward meeting the overall project plan

• Work with users, technical staff and management to determine and resolve issues associated with project implementation

• Review work at critical milestones with team leader or sponsor to maintain their commitment and support

• Provide timely and accurate project progress information

Requirements

• Degree in Computer Science, Computer Engineering or equivalent

• 3 – 5 years of experience in the relevant field

• Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle

• Strong analytical skills, self-motivated and ability to work independently

• Ability to communicate effectively and collaborate with teams from other IHiS departments, hospital departments and/or vendors

• Proficient in MS Office and basic understanding of Windows Servers and MS SQL

• Experience in healthcare industry is added advantage

We are
YouTrip (www.you.co) is a Southeast Asian-focused fintech dedicated to creating the next generation of digital financial services for the region. With its consumer and corporate products, YouTrip and YouBiz, the company empowers users with the most affordable and convenient financial innovations. The company is a Major Payment Institution licensed by the Monetary Authority of Singapore (MAS), and owns principal memberships and issuing licenses with two of the largest card schemes, MasterCard and Visa. It was recognised as a Top FinTech Leader at the SFF Global FinTech Awards 2021 and awarded Best Multi-Currency Mobile Wallet Provider at the APAC Insider’s 2022 Singapore.

Our culture is entrepreneurial, open & inclusive, and teamwork-oriented. We are looking for talents with the aspiration to thrive in a rapidly growing business in the exciting FinTech space.

We’re looking for a tech-savvy IT System Administrator to join our team and provide IT system setup and technical support to our employees. The IT Administrator will be responsible for setting up IT system infrastructure, troubleshooting and resolving IT-related issues, managing our wired and wireless office network infrastructure, and working with vendors and internal teams to ensure our IT systems are up-to-date and secure. The ideal candidate should have strong problem-solving skills and a thorough understanding of information technology, including hardware, software, networking, and information security.

What you will be doing

• Install, configure, and maintain both hardware and software systems including variety of SaaS based and internal applications, such as Slack, Google Workspace, AWS WorkSpaces, Github, JIRA, Confluence, VPN
• Troubleshoot, and resolve IT-related hardware and software issues reported by internal users, and manage the process of support ticketing
• Monitor network and system performance, including network security and security logs
• Be the IT liaison for new hires, assist to create accounts and set up hardware for new hires
• Train users on new hardware and software
• Support audio and video equipment in office
• Manage the life cycle and purchase forecast of corporate assets to ensure accurate inventory records
• Support the network equipment setup and optimization in the office, troubleshoot issues with the network and ISP vendors
• Work with internal teams or vendors to resolve technical issues
• Support information security audits

What we are looking for

• Bachelor’s degree in Computer Science, Networking or other related disciplines.
• At least 3 years of related work experience
• Good working knowledge of cloud infrastructure, networking, information security, computer systems, hardware, and software
• Experience supporting hardware and software issues on Mac, Windows, and Linux operating systems
• Working knowledge of networking protocols and setup, such as ethernet, wireless network, TCP/IP, DNS, DHCP, and VPN
• Experience in IT asset & inventory management
• Experience with modern SaaS tools and open-source software is desirable
• Ability to work collaboratively and communicate effectively with internal and external teams

What we offer

• An innovative culture that encourages talents to work highly collaboratively in a respectful, friendly environment
• Access to a deep bench of technical and business experts that work together
• Working with an entrepreneurial team of people in Singapore, Thailand and Hong Kong

About us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Responsibilities

• Provide inputs to develop IT consulting strategy in line with business strategy and objectives, corporate guidelines and policies
• Lead preparation and execution of IT consulting plans, measures and budgets
• Deliver major consultancy projects/assignments with high business impact
• Lead and solicit customer’s strategic business objectives and technological perspectives, define scope, business processes, projects & schedules
• Prepare and justify project/assignment in terms of context, benefits, options, costs, ROI, risks, dependencies & commitments, before any project is initiated and work with senior stakeholders to define scope for major projects
• Lead delivery of consulting projects/ work packages to ensure they meet business requirements, set quality standards, timelines and budgets
• Direct planning, organize and control project resources and activities, including aspects of utilization, quality, compliance and capability development
• Organize and coordinate technical resources and other resources outside the immediate project team, in order to deliver critical customer projects on time
• Anticipate, identify and resolve design conflicts across dependent projects
• Collaborate with multiple parties including other areas of IT services, business project management functions, project teams, head of subdomains, local and global account management, and external customers to develop new services, influence decision makers on new services and ensure delivery as per customers’ expectations
• Lead provision of specialist knowledge over a range of topics including the role of IT in the business and provide advice and guidance in own areas of expertise influencing the effectiveness of the organization's business
• Analyze complex issues, benchmark, identify opportunities and introduce best practices for IT consulting focusing on increasing effectiveness and efficiency
• Lead the design/solution and complex projects with high visibility across APAC
• Anticipate, identify and resolve design conflicts across dependent projects
• Analyze complex multi country opportunity designs and introduce best practices and reusable solutions focusing on increasing effectiveness and efficiency

Requirements

• 7+ years of experience in warehouse IT solutions’ deployments
• In-depth knowledge of Manhattan Warehouse Management System
• Understanding of operations, warehouse design and customer’s solutions across different industries
• Experience with MHE integration and data analytics
• Ability to balance the needs of individual countries with the goals of regional standardization and alignment with the company's roadmap

Primary Function:

1. Provide leadership in managing the operational team and to establish the standards and governance processes. This include but not limited to the following: -

• Adopt and enforce industry best practice in incident and problem management process.
• Define and enforce operation support SLA.
• Establish guideline/processes which will improve the overall IT delivery team operations (Applications Ops and N&O).
• Establish a regime of audit and monitoring capabilities to ensure that the teams comply with any established policies, standards and guidelines.
• Manage a team of indirect reporting software and systems engineers to provide the L1/L2 IT support to our internal and external customers.
• Provide monthly and quarterly management report on the issues that the team handled and propose improvements to reduce issues reported and to eliminate recurring incidence.
• Support the team in complex issue resolution.
• To ensure application and system patching are completed as per agreed time line.

TECHNICAL REQUIREMENTS:

• Tertiary education, with a Degree in Software Engineering or similar and working experience/knowledge in the following area:Experienced in leading a team of software and systems engineers (on-shore and off shore) in a matrix reporting structure
  Excellent experience in managing L1 and L2 technical support helpdesk.
  Excellent software development skills with excellent knowledge in the following
  

1. Programming language:

• C#.NET
• .Net Core
• Angular / React
• Blazor

b. Proficient in MS SQL Server 2016 or above

c. Object-oriented design concept

d. SDLC and agile processes

• Excellent troubleshooting skills and the ability to analyse and identify issue quickly.
• Technically capable to participate in software code level debugging and fixing.
• Good understanding of Microsoft Windows/server and Microsoft Server System like DNS, DHCP, MS SQL, etc.
• Good understanding of the Cloud technologies, e.g. Azure and AWS; will be an advantage

OTHER REQUIREMENTS

• Should have the following soft skills attributes
• Exhibit ability to stay focused and motivated when confronted with difficult situations.
• Collaboration with users, product owners and development teams to resolve complex issues.
• Self-motivated to pick up skills required to support the operational team.
• Must have excellent command of English in written, verbal and presentation skills and able to communication comfortability with various stakeholders, both technical and business level.
• Thorough attention to detail, excellent organizational, time management, project management and multi-tasking skills.
• Proactive, out of the box thinker, with excellent analytical and problem-solving skills.
• Self-starter, both a team player yet able to work independently and adjust to changing priorities, critical and strategic thinker, negotiator and consensus builder.

Job Responsibilities :

Join a highly performance and results driven sales and marketing team in the exciting world of gaming hardware, software and services. Be closely integrated into the Regional Sales Team, Regional Product Evangelist and Regional Marketing team and work on sales data preparation in varying scale.
This individual role is to help sales organization run effectively, efficiently and in support of business strategies and objectives.

• Coordinate data collection and set up business analysis tools
• Aggregate data from a comprehensive suite of sources while maintaining reporting accuracy
• Process all relevant key figures for the regular reports to our stakeholders
• Monitoring and analyzing key sales and business performance indicators and trends to drive strategic business
• Ensure sales process adoption and compliance, in additional, identifying opportunities for improvement in the sales process and system to ensure greater sales effectiveness and efficiency
• Performance tracking vs. plan (Sell-In, Sell Out & Inventory, product category performance, etc…)
• Work with MIS department to select and implement tool for reporting / business intellengnce
• Set up and maintain accurate pricing records in AP region
• Contribute to improve Sales Forecast accuracy through tools improvement and trend analysis
• Participate in Weekly Operation Calls with Regional Sales team if required

Pre-Requisites :

• At least 5 years’ experience in business/data analytic, preferably in IT Industry, Consumer Electronics, Gaming, Retail, or management consulting industries
• Diploma / Degree in Business Administration, Data Science & Analytics, Computer Science, or related field
• Strong capabilities in EXCEL is preferred and have knowledge on programming languages/tools such as Python, SQL, Tableau, Microsoft Office, Google Suite or HTML
• Affinity for numbers and complex data environments
• Ability to concisely summarize and visually present data and key findings
• Fast & willing learner, can work in a matrix environment requiring the candidate to work with a wide range of stakeholders
• Proactive and possess strong interpersonal and communication skills

Job Purpose

This position is responsible for providing the safety and supervision of the residents throughout their sleep hours.

Responsibilities

• To be attentive and look into the wellbeing of residents by being available and to be accountable for the residents’ whereabouts when on duty.

• To provide close supervision and maintain discipline of the residents.

• To engage and develop positive relationships with residents.

• To support in developing positive characteristics and personalities of residents.

• To provide emotional support to residents should the need arise.

• To promote a safe and positive living environment/culture in residents through the day to day interactions.

• To manage residents’ behaviour and infringements in a positive and nurturing manner.

• To be responsible for the upkeep of the program facility such as ensuring facilities are locked, lights are off etc.

• To complete assigned documentation and tracking of attendance.

• To compile a list of appointments for the following day and inform the morning Duty Officer.

• To conduct frequent hourly (minimum) checks on the residents after lights off and take attendance.

• To ensure that residents are dressed appropriately for school (Uniform, Socks, Shoes, Haircut)

• To wake up residents in the morning daily.

• To conduct supervision of morning routines for the school day.

• To monitor unwell residents’ condition.

• To dispense medication to residents in the morning and ensure that proper documentation of medication is kept.

• To carry out any administrative work timely and accurately.

• To ensure that the Operations Centre is operational and ready for the next Duty Officer e.g. charging of Duty Officer’s handphone, general housekeeping etc.

• To brief the next Duty Officer during the process of handling over duty.

• To respond to any emergency in the middle of the night and update relevant stakeholders.

• To participate actively and take ownership of primary/secondary portfolios assigned by Head, Residential Services.

• To work in close collaboration with the other staff of the Home and of the other components of Boys’ Town in matters pertaining to the welfare of the residents.

• To support in implementing the relevant model of care/ services in accordance to the needs and profile of the residents

Requirements

• GCE O Levels / NITEC/ Diploma in Counselling, Psychology.

• Able to work on weekends and public holidays, between the hours of 11pm to 7am primarily.

• Able to work independently and in a team, possess good interpersonal and communication skills.

• Possess situational awareness at all times when working with youths.

We are looking for an IT Applications – Business Analystto join the team.

Are you ready to make a meaningful impact in the community care sector? Join us as an IT Business Analyst for the IT Systems Department at the leading Eldercare organisation in Singapore. In this dynamic role, you will spearhead efforts to ensure seamless operation and optimization of our critical applications.

Responsibilities:

• Manage the lifecyle of systems.

• Conduct user research and design solution.

• Gather and document requirements.

• Coordinate projects and manage stakeholders.

• Ensure security and compliance for implemented applications.

• Facilitate continual improvement and review processes.

• Manage change and assess risks.

• Oversee vendor relationships.

Requirements:

• Previous experience in post-life systems lifecycle and IT project lifecycle. Understanding of systems approach and a strong grasp of how digitalization impacts processes.

• Academic education, preferably in IT, Digital Healthcare, Business Process Management, or Project Management.

• Passion and keen interest in the aged care sector. Enjoys digitalization and harbors a fervent aspiration for digital transformation.

• Excellent writing skills for preparing tender and project documentation with precision and clarity.

• Experience in adopting new technologies for business, with a demonstrated ability to quickly grasp and adapt to new concepts and tools.

• Confident communication skills for effectively conveying ideas and exploring the latest technologies with colleagues and stakeholders.

• Attention to detail, with the ability to be resourceful and independent. Takes ownership of tasks and manages time effectively to meet deadlines.

We are inviting passionate individuals to COME and JOIN us. Be part of our team, ARKEMA!

The plant in Singapore is new and combines monomer and polymer productions. It is the result of exceptional investments and aims to support strong demand from the customers in Asia.

About the Role

The person works on analysis development and implementation, as well as on development projects related to IT and Laboratory Infrastructure.

Objectives

• To develop new methods for the lab in Singapore
• Administration of Lab-related IT-systems (LIMS, SAP)
• Coordinate with others lab on new methods
• To participate with process, production to fix issues at Singapore facility

TECHNICAL SCOPE

• Handles development of Projects (new methods, LIMS/SAP, NIR, Lab-infrastructure)
• Validates the accuracy of newly developed methods.
• Supports and follows special analysis outside control plans.
• Contribute to improve the performance of routine analytical methods.
• Establish SOP for new methods and contribute to the revision of the operating procedures.
• Participate on process studies, and development studies on coordination with process and production.
• Work in close coordination with experts from other related sites and R&D-centres

HEALTH, SAFETY, ENVIRONMENT, QUALITY AND MANAGEMENT SYSTEMS

• Implements rules / procedures / good practices based on Arkema Integrated Management System.
• Detects and address potential risks in HSEQ field.
• Implements improvement programs in accordance with site directions and priorities in HSEQ field.
• Respects and enforces waste management.

Education:

• Degree in chemistry, significant experience in industrial plant Laboratory

Knowledge:

• Knowledge of various routine analytical techniques (methods/equipment) used in the laboratory
• Knowledge in organic chemistry and hazardous chemicals
• Knowledge in IT-systems (LIMS, SAP)

Skills:

• Good organizational skills
• Rigorous scientific reasoning
• Measurement quality management, knowledge of statistical methods

Soft skills:

• Team-player with communication skills and benchmark-spirit
• Autonomy
• Management of priorities
• Scientific curiosity

Job Description

• Performing different types of massages, and wellness therapies.
• Communicating with guests during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.

Requirements:

• Relevant Massage Certificate or Diploma is a plus.
• The ability to stand for extended periods.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome. You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what’s right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation. Using your passion for Google products, you help spread the magic of Google to organizations around the world.

ADDITIONAL JOB DESCRIPTION

In this role, you will create and execute the Data Analytics business strategy. You will focus on customers and prospects who have an opportunity to run data analytics workloads on Google Cloud Platform.

Qualifications

JOB RESPONSIBILITIES

• Manage the entire business process, including web-based product demonstrations, account management, generating goals, facilitating agreements, and closing business.
• Build executive relationships with customers as the Business Intelligence Subject Matter Expert, lead strategic direction for customers as well as the Google Cloud pre-sales team.
• Assist customers in identifying use cases suitable for Google Cloud Business Intelligence solutions and articulate solution differentiators and the measurable business impact.
• Work with Google Account and technical teams to develop a pipeline and provide expertise. Execute sales plans and related efforts with the Cloud Teams and Partners.
• Own your number, calibrate the business against the Objectives and Key Results, and accurately forecast and report the state of the business for your territory. Develop and execute account plans, including a broader enterprise plan across verticals.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• Experience planning, pitching, and executing a territory business strategy and conveying technical principles using a consulting approach.
• Experience in technology selling/consulting, data analysis, or Business Intelligence.
• Ability to communicate in English and Korean fluently to foster and develop key relationships with new/existing Korean-speaking partners in APAC.

PREFERRED QUALIFICATIONS

• Experience executing commercial and legal negotiations with procurement, legal, and business teams.
• Experience at engaging and collaborating with executive stakeholders as a business advisor and thought leader in Business Intelligence.
• Ability to translate business insights into technology at C-level and act as a thought leader in data analytics topics.
• Knowledge of Cloud Data Analytics stack (e.g., Hadoop/Spark Data Lakes, SQL Data Warehouses, Data Streaming, ETL, Data Governance, Business Intelligence, Predictive Analytics, OLAP, Data Science Framework, BigQuery, Looker, etc.).