Job Scope

• Player Support: Respond to player queries and concerns through various channels, such as email or ticketing systems. This includes troubleshooting technical issues, assisting with gameplay mechanics, and providing general support to ensure a positive player experience.
• Complaint Management: Handle player complaints in a timely and professional manner, demonstrating empathy while investigating issues and providing appropriate resolutions to ensure player satisfaction.
• Feedback Consolidation: Collect, organize, and analyse player feedback and suggestions. This involves categorizing feedback based on common themes, prioritizing feature requests, and relaying insights to relevant teams, such as development or marketing.
• Documentation and Reporting: Maintain detailed records of player interactions, feedback, and resolutions. Utilize this information to identify trends, evaluate the effectiveness of support efforts, and contribute to informed decision-making processes.

Requirements

• At least 1 year of experience in customer service, preferably in gaming or technology-related environments.
• A genuine interest in gaming and a desire to support the gaming community.
• Fluency in English and basic Mandarin for effective communication with regional customers.
• Ability to read and type in English, simplified Chinese and traditional Chinese is essential.
• Business understanding, logical thinking, communication, and teamwork skills.

We are looking for a passionate and professional Software Specialist to join our team to help us with our mission of organizational development and management.

Based in Singapore and reporting into the Section Lead, Horse Racing Application, the incumbent will engage in planning, analysis, detailed design, developing code, unit testing and implementation of development and/or enhnacements.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in developing or implementing applications, we want to talk to you.

What You'll Do

• You will be engaged in planning, analysis, detailed design, developing code, unit testing and implmentation of development and/or enhancements.
• You will assist Solution Architect in defining business solutions and developments of technical design.
• You will be responsible for the quality and integrity of the Incident Management process.
• You will identify and log incidents / problems, restore normal services and minimize adverse impact on operations.
• You will monitor all events that occur in the relevant applications / system to allow normal operations and to detect and escalate exception conditions.
• You will be responsible for creating, executing and documenting the tests necessary to ensure that application and technical environment meets performance requirements.
• You will test overall functionality of product against pre-defined requirements and reports bugs to the project team and accurately communicates impact of bugs.

Who You Are

• You will need at least a Bachelor's Degree in Computer Science/Engineering, Information Science/Engineering or related IT discipline.
• You will need at least 5 years of experience in developing and implementing applications and application enhancements in C/C++ and/or Java.
• You should be able to collaborate, communicate, and triage technical issues across teams.
• You should have excellent understanding of business complexity and project interdependencies.
• You should have knowledge of testing methodologies, standards and automated testing tools, such as JMeter.
• You should have strong analytical and troubleshooting skills.
• You should have knowledge in JIRA, Java, Oracle SQL and Unix.
• You should have strong interpersonal skills with the ability to collaboratively work with diverse teams including the Business.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance
• Corporate Mobile Plans

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

If you are interested, please send your resume to P&[email protected]. We will reach out to shortlisted candidates for further career conversations.

Role Purpose

The Power Platform and Cloud Infrastructure Specialist will play a crucial role in driving our digital transformation initiatives. This position is responsible for developing and managing Power Platform solutions and ensuring the seamless integration and operation of our cloud-based systems on AWS and Azure.

Role Accountabilities

Strategic & Planning

• Responsible for partnering with business representatives to understand business processes and underlying informational and/or process automation needs, then translating those needs into formal, documented business requirements following methodologies and processes.
• Perform cross functional analysis of the company’s operations, business and functional requirements and recommend or provide application solutions or ideas to improve the systems or processes.
• Design, develop, and maintain Power Platform solutions to meet business requirements.
• Plan and design cloud infrastructure architecture to support current and future business needs.

IT Operations Management

• Responsible for developing and supporting applications using Microsoft Power Platform such as Power Apps and Power Automate according to business automation needs.
• Develop and support the implementation of Data Analytics
• Documenting the specifications, design, features, and operation of applications to a Functional /Technical specification which is used by the applications development team for translation into actual program code.
• Testing and debugging application systems and perform quality control checks before releasing the system for UAT.
• Manage and optimise cloud infrastructure on AWS and Azure, ensuring high availability, scalability, and security.
• Implement and maintain CI/CD pipelines for cloud-based applications.
• Monitor and troubleshoot cloud infrastructure and Power Platform solutions to ensure optimal performance.
• Provide technical support and training to end-users and other IT staff.
• Stay updated with the latest trends and best practices in cloud computing and Power Platform development.

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures.

Key Qualifications & Skills

Qualifications

• University Bachelor Degree in Information Systems, Computer Science or related field

Technical Skills

• Experience with scripting/coding languages e.g. Python, PHP, R, React.js, Node.js (Python and React.js preferred)
• Strong expertise in AWS and Azure cloud platforms
• Proven experience on Microsoft Power Platform mainly Power Apps and Power Automate
• Power BI and data analytics proficiency

Professional Skills

• Strong analytical, problem solving skills and attention to detail with keen appreciation of business needs and strong interest in business processes and process re-engineering.
• Proficient in or can quickly grasp applicable business processes and functions
• Results driven and has a positive attitude
• Work cross-functionally and think both critically and strategically

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Are you a skilled website developer with a passion for e-commerce? Join our dynamic team and take on an exciting role where you’ll shape the digital presence of a thriving business. We’re looking for a proactive and creative individual to maintain and enhance our website while managing e-commerce operations.

Key Responsibilities:

• Develop, maintain, and optimize the company’s website for seamless functionality and design.
• Oversee and manage the e-commerce platform, including product listings, pricing updates, and promotions.
• Troubleshoot technical issues and implement updates to enhance user experience.
• Monitor website performance and generate analytics reports.
• Support digital marketing efforts, including SEO and online ad management.
• Collaborate with the team to create and upload engaging content.
• Assist in order fulfillment processes through the e-commerce system.

(a) Information and Communications Technology (ICT) & AV support for school events

1. General AV Operations

• The Personnel shall set up, operate, and maintain AV equipment within the school premises.
• The Personnel shall provide technical support in lighting, audio, video, and stage management for events organized by the Authority or external parties.

2. Lighting

• The Personnel shall set up, operate, and manage lighting equipment to ensure optimal illumination and ambiance during events.

3. Audio

• The Personnel shall set up and manage audio equipment, including microphones, speakers, and mixer soundboards (both digital and analogue).
• The Personnel shall ensure optimal sound quality for live audiences and recordings, including balancing audio levels, managing live feeds and delivering clear audio for speeches, music and other event components.

4. Video

• The Personnel shall operate video equipment such as cameras, projectors, and editing tools.
• The Personnel shall perform live-streaming, event recording, and display visual elements.
• The Personnel shall ensure video quality and content align with the events’ objectives.

5. Stage Management

• The Personnel shall set up and manage the physical stage, ensuring safety, proper arrangement, and necessary equipment such as podiums and seating.
• The Personnel shall coordinate transitions between event segments (e.g., speeches, performances, presentations) with the Authority's staff.

(b) AV Support for Staff and Students

• The Personnel shall assist in setting up ICT/AV equipment for events, meetings, and lessons.
• The Personnel shall provide video recording support for school events and lessons.
• The Personnel shall supervise students tasked with video recording events.
• The Personnel shall conduct AV training sessions for students and staff.

(c) ICT/AV Planning and Procurement

• The Personnel shall collaborate with the SH (ICT) / ICT Manager to propose solutions addressing ICT/AV challenges, including technical specifications and cost assessments.
• The Personnel shall support the Authority in procurement processes for ICT/AV solutions and services, such as the following:
• Requirement Gathering: The Personnel shall assist the ICT department in gathering specific user requirements for AV equipment
• Demo and Testing Coordination: The Personnel shall with with ICT department to organize and oversee product demonstrations or testing of proposed AV solutions to assess their functionality and suitability for the Authority's needs.
• Vendor and Liaison: The Personnel shall work with the ICT department to liaise with selected vendors during installation and commissioning.

d) ICT & AV Resource Management

The Personnel shall assist in managing the Authority's ICT/AV resources.

The Personnel shall conduct annual maintenance, troubleshooting and basic repairs of ICT/AV hardware.

(e) Media Post-Production

1. Video Editing

• The Personnel shall compile raw footage, arrange clips and create cohesive narratives.
• The Personnel shall add titles, subtitles and on-screen graphics and animations to enhance video content.

2. Sound Editing and Mixing

• The Personnel shall edit dialogue, remove unwanted sounds, and enhance audio clarity.
• The Personnel shall add ambient sounds, sound effects, or music to enrich audio quality.
• The Personnel shall select and propose suitable music tracks for videos.

Qualification:

• At least 1 year experience in setup and manage of professional AV system.
• At least 1 year experience in setup and manage of video system.
• At least 1 year experience in multimedia content editing.
• At least 1 qualification in one of the fields; professional lightings system, professional audio system, video system or multimedia content editing.

Firm Overview:

Cambridge Associates is a leading global investment firm. We work with endowments & foundations, pension plans, and ultra-high net worth private clients to build, implement and manage bespoke investment portfolios that generate outperformance so that they can maximize their impact on the world. Our goal is to meet clients wherever they are in the investment process. We offer a variety of services to complement those needs, including acting as an outsourced investment office and non-discretionary portfolio management. Committed to independence since our founding more than 50 years ago, we are motivated only by what is best for our clients.

Our clients trust the experience, leadership, and integrity of our investment professionals. We have a global team of outstanding investment portfolio managers/advisors and an extensive research platform to support them. With more than 1,400 employees in eleven locations around the globe, we are constantly looking to discover new ways to add long-term value to our clients’ portfolios. This extensive network helps us to identify and access the best investment opportunities around the globe. Our manager coverage across multiple asset classes ranging from traditional equity and fixed income to alternative investments such as hedge funds, private credit, private equity, venture capital and real assets affords us the privileged bird’s eye view of investor portfolios and deepens our investment expertise and thought leadership.

At Cambridge Associates, we believe that culture is central to your success and ours. We believe in a vibrant, values-driven culture that is supportive, inclusive and diverse. Here, we get the opportunity to work closely as a local team serving local clients while leveraging our global community. At CA, collaboration wins, kindness matters and we hold true to a culture that enables you to succeed.

Position Overview:

Private Investments (PI) Investment Directors focus on building custom PI portfolios for clients. The PI asset classes include private equity, venture capital, private credit, private real assets, and co-investments. Each investment director is responsible for multiple clients and is part of a broader client team, which requires them to handle several projects at once. This role is based in Singapore.

Job Responsibilities:

• Develop, Implement, and Review Private Investments Programs: Investment Directors structure and implement diversified PI portfolios for clients. This requires reviewing portfolio objectives and constraints, evaluating managers, and developing an appropriate forward investing schedule. Additional activities include supervising investment associates, preparing presentation materials, and making presentations to clients.
• Participate in Private Investments Manager Research: In conjunction with the firm’s Private Investments Research staff, investment directors contribute to due diligence reports and develop relationships with managers to help access promising investment opportunities. This includes meeting with managers and attending annual meetings.
• Function as an Internal Resource: Investment Directors serve as a resource to the broader staff on implementing and maintaining private investments programs. They leverage internal research to speak and write knowledgeably about the private investments market and managers.
• Represent Cambridge Associates Externally: Actively participate in marketing presentations, conferences and other business development opportunities, including RFP pitches and prospect calls.

Qualifications:

• At least 5 years of relevant experience preferred, gained from work in a similar capacity at either a family office, large institutional investor, fund-of-funds, or at a private equity firm.
• MBA or CFA strongly preferred.
• Demonstrated qualitative and quantitative analytical skills.
• Excellent oral and written communication skills.
• An ability to work independently and in teams.
• Willing to travel between Singapore, Hong Kong, the US/Europe and other parts of Asia as needed.

All applications must include a resume AND a cover letter in a single PDF document for consideration.

Please apply directly at: https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=CAMBRIDGEASSOCIATES&cws=47&rid=10688

The firm is committed to the concept and practice of equal employment opportunity, and will not discriminate against any employee or applicant on the basis of race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. It is expected that all employees will follow a similar policy toward their co-workers.

Responsibilities:

1. Project and Maintenance Support:
   • Participate in projects and maintenance services involving CCTV systems, access control systems, public address systems, alarm systems, and server/network infrastructure.
   • Provide technical assistance and support as required.
2. System Installation and Configuration:
   • Install, implement, configure, and test system/storage equipment and related setups.
   • Set up and integrate access control systems, including electronic locks, card readers, biometric scanners, and control panels.
3. Preventive Maintenance and Inspections:
   • Conduct routine inspections of access control systems.
   • Perform preventive maintenance to ensure optimal system performance and reliability.

Requirements:

• Proficiency in installing and configuring electronic security systems.
• Strong understanding of server and network infrastructure.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and in a team-oriented environment.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

AccVisory Pte Ltd

About the Company

We are a fast growing and dynamic boutique public accounting firm providing accounting, assurance, corporate secretarial, tax and business advisory services. We are also approved training employers under the ACCA, ICAEW and SCA Schemes.

In AccVisory, we believe in supporting and helping our staff to become competent and effective in their work. We also believe that it is possible to achieve work life balance through sufficient planning and tapping on technology to do things more efficiently.

Over the years, we have incorporated new technologies, such as robotic process automation (RPA) into our work areas so as to get ourselves future-ready for opportunities in professional services afforded through digitalisation.

Working here gives you an opportunity to acquire new and emerging skill-sets, such as digitalisation, accountancy advisory or data analytics that are associated with the evolving role of an accountant.

You can look forward to a challenging, yet satisfying and practical experience in our public accounting practice as our staff get to take on and experience other job roles to build their professional skill-sets beyond those of a traditional accountant.

We are located at Rochor area. Visit www.accvisory.com for more information about us.

Accounts Specialist

Your professional designations are as follows:

Accounts Specialist -> Corporate Services Specialist

Job Description:

Reporting to the directors, your main role is to be a fieldwork team leader on accounting and related assignments, ensuring that these assignments are planned, executed, documented and concluded based on the relevant professional standards;

Specifically, your areas of responsibilities are to:

• Provide guidance and supervise the work of junior colleagues on the accounting and related assignments;
• Assist in the preparation of reports and schedules that are to be delivered to the clients and other external parties using robotic process automation (RPA) technology;
• Assist in the functions of client portfolio management;
• Ensure all clients’ needs are met in regards to answering queries promptly, building relationship with client and anticipating requirements;
• Provide clients with value-adding recommendations for improvements in processes and controls;
• Participate in sales and marketing activities;
• Prepare payroll reports, administration of payroll funds and CPF contribution;
• Assist to prepare corporate and individual tax computations and returns;
• Liaise with tax and audit parties

Job Requirements:

• Degree in Accountancy or a professional qualification under ACCA, SCA and ICAEW schemes
• Minimum 2-3 years accounting/audit work experience in a public accounting firm
• Conversant and understanding of Singapore Financial Reporting Standards and Company Act
• Leadership skills to lead a team of junior accountants
• Proactive, committed and a team player
• Possess strong interpersonal skills
• Possess initiative and ability to work independently
• Proficiency in both written and spoken English and Chinese
• Able to commence work immediately

Benefits:

• Approved Training Organisation (ATO) by ACCA & SCAQ
• Flexible Working Arrangements (FWA)
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings
• Challenging and fulfilling career growth
• Dynamic working practices and environment
• Unlimited pantry access (while stock last)

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

We are giving our current senior operations executive more strategic responsibilities and are looking to hire fresh hires to join us some time in Q1 2025 (Fresh diploma and ITE graduates welcome). Promising candidates will be sponsored a local part-time post-graduate diploma or diploma related to the business (e.g. IT, Business Administration, Marketing and Hospitality) in 2025/26.

This year we started our first class training PWDs in the area of tech and are looking at being a more accessible training provider and employer in Singapore and Malaysia. We are an all-inclusive employer and welcome PWDs and school leavers to apply. Mothers who took a long maternity break and are looking for a part-time role with hybrid setup to ease back into the workforce may also apply.

REQUIREMENTS

• Good English communication skills over text or email
• Interest tinkering with technnology tools e.g. GenAI
• Previous internship or part-time work experience of at least 6 months ideal
• ITE or Diploma Certificate
• Passion for education and personal growth

RESPONSIBILITIES

Program Coordination and Execution:

• Coordinate and manage end-to-end operations for training programs, including scheduling, venue arrangements, and material preparation.
• Act as the primary point of contact for trainers, participants, and stakeholders to address queries and concerns.
• Stationed at client premise on-site for a period of time for program execution with transport and food allowance.

Delivery and Innovation:

• Assist in the delivery and innovation of operations for our coaching and training programs.
• Optimise onboarding processes for workshops and programs to ensure a seamless participant experience.
• Use automation tools like Zapier and ChatGPT to improve workflow and service delivery.

Client and Participant Support:

• Prepare and organise detailed notes with AI tools
• Update our student guide and onboarding emails
• Provide customer or client servicing support via text or email, ensuring prompt resolution of queries.

Logistics and Administration:

• Register participants and submit necessary paperwork for SkillsFuture and HRDF claims.
• Oversee logistical arrangements, including delivery and setup of training materials and equipment.
• Ensure lesson materials are printed and sent to local/overseas post.

Stakeholder Communication:

• Liaise with internal teams to confirm program requirements and deliverables.
• Send timely updates and reminders to participants about schedules, materials, and evaluations.

Budget and Inventory Management:

• Assist in tracking program budgets, stationery and ensuring cost-effective use of resources.

OUR CORE VALUES

The following eight values define our culture as a company. This is our TEAM PACT.

1. Trust in the team: “Own and share your zone of genius”
2. Experiment constantly to deliver impactful results
3. Attention to detail (attentiveness)
4. Management by context
5. Passion for education
6. Adaptability and flexibility creates flow
7. Curiosity leads to revelations
8. Teach and document knowledge for sustainability

BENEFITS

• Work Laptop provided (on-loan)
• WFH budget (one-time)
• Annual Mental Health, Dental and Outpatient subsidy (may also be used to purchase personal health insurance)
• NTUC Association & Lifestyle Membership
• Access to free courses from CuriousCore and CC Learning Partners
• 14 days paid annual leave + 4 days self-care leave
• 14 days paid sick leave
• Hybrid work environment (1 or 2 days in office every week)

Our client, an international agri-commodity firm, is looking to hire a Trade Finance professional to support Trade Finance Operations and work with the Treasury team to source for competitive pricing. The scope includes bank negotiations for Export LC, reviewing Letter of Credit (LC), liaising with business units to identify opportunities to reduce working capital and adhoc support for cash management and treasury operations.

Our Ideal Candidate:

• 5+ years of working experience in Corporate Treasury from Banks and/or Commodity Trading Firms with strong knowledge of LCs/ SBLCs/ BGs
• Strong communication and interpersonal skills to interact with international stakeholders. Fluency in Chinese is required to liaise with key stakeholders in China.
• Able to work independently under tight deadlines and constraint
• Strong analytical and problem-solving skills
• Master’s / Bachelor's degree in Business Administration and/or Finance or Chartered Accountant

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified

Data provided is for recruitment purposes only

Business Registration Number: 200611680D

Licence Number: 10C5117 EA R23114042

IT SYSTEM HELPDESK TECHNICIAN

(Salary Range: S$3000~S$5000)

Responsibilities:

• 3 days station at client's office for Technical and Desktop support
• 2 days in Office
• Monitoring and maintaining networks and servers.
• Upgrading, installing and configuring new hardware and software to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and performing access control.
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Keeping up to date with advancements and best practices in IT administration.

Requirements:

• Diploma in Information Technology of Computing , information systems, or similar.
• At least two years' experience in a similar role.
• Experience with IT systems, networks, and related technologies.
• Good knowledge of best practices in IT administration and system security.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.

Job Purpose

The Finance Data Specialist plays a critical role in the execution of our APLL Finance transformation mandate by actively supporting data-driven business intelligence initiatives. This role will act as a bridge between Finance, business units and IT. It requires close collaboration with cross-functional teams in understanding business requirements and designing and developing the data architecture for BI solutions and visualization. Key deliverables include proactively providing timely, reliable and easy-to-use financial information and valuable and actionable insights to help drive high-impact business changes and strengthen financial performance analytics.

Roles & Responsibilities

Data Governance, Strategy and Collections

• Support the development and execution of Finance data, governance and analytics strategy and roadmap.
• Collaborate with finance and business stakeholders to understand business logic and their analytics needs, identify data metrics and document the requirements.
• Translate business needs into specifications and data requirements. integrate business and financial data to establish a solid foundation for financial analysis or reporting solutions.
• Work closely with business partners and IT to design, define and develop end-to-end data pipelines for BI solutions: build instrumentation and define dimensional models, tables or schemas that support business processes.
• Contribute to the development and maintenance of databases and data pipelines. This ensures data quality and accessibility for analysis.
• Gather data from various sources (databases, APIs, web scraping, etc.), clean it, and transform it into a usable format. This often involves dealing with datasets that have challenges including missing values, lump sum amounts, inconsistencies, and different data types.
• Design, write and support extract, transform, and load (ETL) processes of finance and business operations data from various sources, deliver insightful data findings for business success

Data Analytics and Business Intelligence

• Conduct “deep dive” reviews of financial data to uncover trends and patterns. Deploy different types of advance data analytics to identify anomalies, outliers and leakages in transactions to mitigate risks and optimize profit.
• Align with stakeholders on key metrics, design and propose experimentation strategies to continually raise the bar on our analytical capabilities
• Ensure data accuracy by mining, cleaning, and analyzing large datasets for effective use-case development of BI and dashboard visualization solutions.
• Interpret results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining.
• Develop, optimize financial reporting and enhance data automation to enable reliable self-service reports and streamline financial closing process.
• Use BI tools to create compelling data visualization and dashboards to generate timely, meaningful and actionable insights in driving critical business decision making.
• Predictive Modelling: Building models to forecast future outcomes based on historical data. This can involve machine learning techniques like regression, classification, and clustering.
• Support projects or gathering of additional data for ad-hoc analysis as needed

Qualification

• Bachelor’s degree in Finance, Accounting, Business, Mathematics, Statistics, Economics, Computer Science or any other related discipline or commensurate work experience or demonstrated competence
• Proven experience in financial data analytics, reporting automation, and Power BI tools.

Requirements

• At least 3 – 5 years of financial/business/data analysis experience.
• Experience in audit or logistics industry is a plus.
• Strong understanding of finance principles, datasets and business processes.
• Self-motivated, forward-thinking, resulted orientated and the ability to manage priorities.
• Ability to self-start and self-direct work in an unstructured environment, comfortable dealing with ambiguity.
• Strong analytical skills, curious, meticulous, innovative and resourceful to resolve issues.
• Good business acumen with the ability to synthesize complex data from different source into meaningful insights and actionable information to stakeholders.
• Vocal and confident to voice constructive challenges to business assumptions.
• Good perspective in achieving results both short and long term and be held accountable.
• Strong communications and interpersonal skills in a multicultural environment with a good command of spoken and written English to influence and motivate.
• Eagerness to learn and adapt to new tools, techniques, and technologies in the field of data analysis
• Experience building/applying statistical and/or machine learning solutions to solve business problems and facilitate interactive data visualization.
• Good understanding of data design pattern differences between transactional ERP systems (e.g. SAP) and analytical data warehouses (e.g. Teradata, Snowflake)
• Proficient in data analysis tools (e.g. Excel, SQL) and BI tools (e.g. Power BI, Microsoft Fabric, Tableau)
• Familiarity with scripting or programming languages (e.g. Python, R) for advanced analytics.

Key Results Area

• Deliver timely and seamless execution of projects that align with organizational objectives and needs, meeting the stipulated scope and budget.
• Excellent business collaboration skills and the ability to communicate effectively with a broad and diverse group of stakeholders to ensure stakeholder needs are met.

Crypto.com is seeking a Senior or CRM Specialist for 9 months to support the execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform retention, engagement, and usage metrics, via channels including but not limited to push notifications, email, and in-browser messages.

The Senior / CRM Specialist will report directly to the CRM Manager and work closely with in-house marketing, product, and creative teams. The Specialist must demonstrate a deep understanding of the company's product, identify consumer touchpoints, and propose actionable items to meet customers' needs. The ideal candidate should possess strong research and communication skills, be highly organized and detail-oriented, and be capable of managing multiple projects simultaneously.

Responsibilities

• Collaborate with cross-functional teams (Product, Marketing, Creative, Tech) for effective GTM strategies
• Assist CRM Manager in planning and executing CRM & campaign programs
• Manage end-to-end segmentation, automation, optimisation, evaluation, and reporting of the user lifecycle
• Drive platform retention, loyalty, engagement, and usage metrics (e.g. DAU/MAU, purchases)
• Analyze and enhance CRM initiatives through A/B testing

Requirements

• Minimum 3 years of experience in growth, marketing, CRM or BA roles
• Familiarity with CRM software (e.g., Braze, Hubspot, Salesforce) is a must
• Robust knowledge of digital assets, trading, and derivatives
• Interest in and familiarity with financial news preferred
• Proficient in delivering campaigns and managing automation with rigorous A/B testing
• Excellent command of English; Mandarin proficiency is a bonus
• Excellent project management and communication skills
• Demonstrates a strong sense of ownership, responsibility, and commitment

Working Location:Caldecott
Contract Duration: 6 Months (Extendable)
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Responsibilities:

· Support the follow-ups from service request meetings (around thrice weekly) e.g. taking noms, sending reminders to divisions on administrative sign-offs/approvals to ensure service requests are on delivered timely

· Manage the daily account and compliance matters for systems

· Support change management efforts and testing for tech refresh, and major system enhancements

· Other ad-hoc responsibilities as assigned

Requirements:

· Bachelor’s Degree in Information Technology (IT), Computer Science, Engineering or other relevant disciplines.

· Prior experience working with systems projects or IT knowledge will be advantageous.

· Immediate Starters (No notice period).

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Description:

Key Skills:

Software Applications
a. Custom application development in the following programming languages:
• Java • Golang • React.Js • Angular.Js • Ruby on Rails • Python • Kotlin • Swift • React Native • SAP ABAP and Fiori framework

b. Customisation, support and configuration in the following applications and software:
• Jenkins • Hashicorp Vault • Kafka • RabbitMQ • Nexus • Cassandra • Elasticsearch • Graylog • Grafana • SAP Process Orchestration and BTP

c. Automation Test development using the following tools:
• Selenium • Appium • Cypress • Supertest • K6 • JMeter • Atlassian JIRA

Infrastructure
a. Customisation, support and configuration in the following infrastructure stack:
• Microsoft Azure Cloud Services • Azure Kubernetes Services • Azure iOT Hub • Azure Event Hub • Pivotal Cloud Foundry • VMware Tanzu Kubernetes Grid • Postgres • Microsoft SQL Server • Microsoft Active Directory • MongoDB • Hadoop • Apache Hive

Other Services
a. Business analysis and requirements management
b. Scrum Master
c. Agile specialist
d. Product requirement analysis and roadmapping

Requirement
- 5+ years of relevant experience in the tech stack
- Multiple SDLCs across projects of different complexities Demonstrates competency through
- Ability to troubleshoot complex issues with clear thinking
- Capability to design and be responsible for solutions for features/components independently
- Ability to lead small projects/teams effectively
- Contributing publicly on tech community (bonus)

Role:IT Admin L1

Good communication and problem-solving skills.
• Excellent interpersonal skills.
• Minimum 6 months to 1 year of experience required as admin.
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Helpful and well-mannered.
• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.
• Raising of Service Requests, Tracking of SRs, assets and organizational activities.
• Maintaining Assets tracking and movement.
• Broadcasting of Patches and Scheduled Maintenance.
• Logging case and escalating to engineers, Email Transactions.
• Issue RSA token and Internet Separation Devices and maintaining the asset inventory of it as well.
• Proficient in Microsoft Office applications, Windows VISTA / Windows7/ Windows8.

Pan Pacific Hotels Group is a young and dynamic company comprising three well-established and trusted brands; Pan Pacific®, PARKROYAL COLLECTION® and PARKROYAL®. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create Service Excellence Culture, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint.

Based at our Corporate Office in Singapore, we are looking for a passionate and energetic individual to join us as IT Applications Manager.

Job Responsibilities:

The IT Application Manager is responsible for overseeing the development, implementation, and maintenance of software applications within the group. This corporate role focuses on managing application lifecycle, ensuring alignment with business requirements, and optimizing the utilization of technology solutions to enhance operational efficiency and guest experiences.

• Oversee the entire lifecycle of software applications within the hotel, from requirements gathering to deployment and ongoing support.
• Collaborate with stakeholders to understand business needs, define application requirements, and recommend appropriate solutions.
• Ensure applications are developed, tested, and implemented according to industry best practices and quality standards.
• Oversee the design, development, and customization of applications to meet the specific needs of the hotel.
• Coordinate with external development teams to ensure timely delivery of application enhancements, bug fixes, and new features.
• Conduct thorough testing and quality assurance processes to ensure application reliability, usability, and performance.
• Oversee the integration of various software applications, ensuring seamless data flow and functionality across systems.
• Collaborate with different departments to identify integration requirements and streamline business processes.
• Manage interfaces with third-party systems, such as property management systems (Opera) and point of sale (Infrasys POS) systems, to ensure data accuracy and consistency.
• Configure application settings and parameters to align with business requirements and optimize performance.
• Provide user support and training for software applications, ensuring effective utilization and user satisfaction.
• Address and resolve application-related issues promptly, coordinating with vendors when necessary.
• Implement and enforce application security measures, ensuring protection of sensitive data and adherence to industry regulations.
• Work with Cybersecurity team to monitor and mitigate application vulnerabilities. Ensure application perform regular security assessments and keep patches updated.
• Stay updated with emerging security threats and recommend measures to enhance application security.
• Assist Applications Lead to manage Opera Cloud, Infrasys POS Cloud, and other corporate/hotel applications.
• Foster a collaborative work environment, promoting knowledge sharing and cross-functional collaboration.
• Collaborate with other IT teams and departments to align application strategies with overall technology initiatives.

The Person:

• Degree / Diploma in Business Computing / Computer Science / Information Technology
• Minimum of 5 - 7 years of experience in application management
• Solid understanding of application security principles, encryption, and vulnerability management.
• Proficient in project management methodologies, with the ability to manage multiple projects and priorities simultaneously.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Familiarity with application integration techniques, APIs, and data exchange protocols.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels. Pan Pacific Hotels Group is dedicated to providing equal employment opportunities, including individuals with disabilities.
• We regret that only shortlisted candidates will be notified.