SEAMEO Regional Language Centre (RELC) is looking for a Language Specialist. The successful applicant will teach in-service teachers from Southeast Asia on professional development courses including a postgraduate Diploma and MTESOL.

He/she will be expected to:

• Plan and deliver teacher professional development programmes and courses in Applied Linguistics/TESOL (in at least four core areas of specialization in the case of Applied Linguistics/TESOL courses)
• Undertake overseas assignments as and when it is required by the Division
• Supervise MTESOL students and research fellows who are engaged in research projects at the Centre
• Develop teacher education/language teaching materials for use in face-to-face, online, and blended or hybrid courses
• Coordinate/organize courses to be taught at the Centre as well as in SEAMEO member countries
• Write and edit the Centre’s publications and publish in journals in the field of English Language Teaching/Applied Linguistics/TESOL
• Present papers at international conferences
• Organize or assist in the Centre’s annual conferences and symposia at the Centre or in SEAMEO member countries
• Offer language assessment and consultancy services as and when they are required by the Centre
• As a member of the Board of Studies, oversee and make decisions pertaining to academic matters, including selection of scholarship holders
• Undertake any committee or special project duties assigned by the division head

Requirements:

• PhD in Linguistics/Applied Linguistics/TESOL/English Language or EdD in English Language Education/TESOL/Teacher Education
• Those with a Professional Teaching Qualification (e.g., CELTA/DELTA/PGCE/Diploma in Postgraduate Diploma in Education (PGDE)/Associate Diploma in TESOL) will have an added advantage
• At least 3 years’ experience in teaching English as a second or foreign language at school or university level
• Able to teach at least 4 of the following:

1. TESOL in Multilingual and Multicultural Contexts
2. Second Language Acquisition/Issues in Applied Linguistics
3. Teaching Grammar & Vocabulary
4. Teaching Listening, Speaking, Reading & Writing
5. Curriculum Design and Materials Development
6. Language Assessment
7. Technology-enhanced Language Teaching
8. EMI/CLIL
9. Classroom Research

Job Purpose

This position is responsible for providing the safety and supervision of the residents throughout their sleep hours.

Responsibilities

• To be attentive and look into the wellbeing of residents by being available and to be accountable for the residents’ whereabouts when on duty.

• To provide close supervision and maintain discipline of the residents.

• To engage and develop positive relationships with residents.

• To support in developing positive characteristics and personalities of residents.

• To provide emotional support to residents should the need arise.

• To promote a safe and positive living environment/culture in residents through the day to day interactions.

• To manage residents’ behaviour and infringements in a positive and nurturing manner.

• To be responsible for the upkeep of the program facility such as ensuring facilities are locked, lights are off etc.

• To complete assigned documentation and tracking of attendance.

• To compile a list of appointments for the following day and inform the morning Duty Officer.

• To conduct frequent hourly (minimum) checks on the residents after lights off and take attendance.

• To ensure that residents are dressed appropriately for school (Uniform, Socks, Shoes, Haircut)

• To wake up residents in the morning daily.

• To conduct supervision of morning routines for the school day.

• To monitor unwell residents’ condition.

• To dispense medication to residents in the morning and ensure that proper documentation of medication is kept.

• To carry out any administrative work timely and accurately.

• To ensure that the Operations Centre is operational and ready for the next Duty Officer e.g. charging of Duty Officer’s handphone, general housekeeping etc.

• To brief the next Duty Officer during the process of handling over duty.

• To respond to any emergency in the middle of the night and update relevant stakeholders.

• To participate actively and take ownership of primary/secondary portfolios assigned by Head, Residential Services.

• To work in close collaboration with the other staff of the Home and of the other components of Boys’ Town in matters pertaining to the welfare of the residents.

• To support in implementing the relevant model of care/ services in accordance to the needs and profile of the residents

Requirements

• GCE O Levels / NITEC/ Diploma in Counselling, Psychology.

• Able to work on weekends and public holidays, between the hours of 11pm to 7am primarily.

• Able to work independently and in a team, possess good interpersonal and communication skills.

• Possess situational awareness at all times when working with youths.

Are you seeking the new norm career opportunities?

We are helping Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.

Who we are

Thatz Resources Pte Ltd (Agency License No. 04S4557) has been established since the Year 2000 to recruit the right IT candidate that meets our clients’ requirements at all levels. We always have great success in matching the best candidate with the job openings.

Our DELIVERIES:

· Quality

· Speed

· Technology

· Right Pricing

· User eXperience

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

Sales Account Manager (ICT & Outsourcing)

Job Title: Sales Account Manager (ICT & Outsourcing)

Work Location: Central Area, Singapore

Job Type: Permanent

Job Summary

The Account Manager acts as a key point of contact between an organisation and its clients. He/She possesses thorough product knowledge and oversees product and/or service sales. He/she works with customers to identify their needs and prepares reports by collecting, analysing, and summarising sales information. He/she contacts existing customers to discuss and give recommendations on how specific products or services can meet their needs. He/she maintains customer relationships to strategically place new products and drive sales for long-term growth.

He/she works in a fast-paced and dynamic environment, and travels frequently to clients' premises for meetings. He/she is familiar with client relationship management and sales tools. He/she is knowledgeable of the organisation's products and services, as well as trends, developments and challenges of the industry domain.

The Account Manager is a resourceful, people-focused and persistent individual, who takes rejection as a personal challenge to succeed when given opportunity. He/she appreciates the value of long lasting relationships and prioritises efforts to build trust with existing and potential customers. He/she exhibits good listening skills and is able to establish rapport with customers and team members alike easily.

Primary Responsibilities:

A) Business Development and Sales Generation

· To promote and market Thatz 2.0 core competencies in Business Solutions and Nextgen Enterprise ICT Services.

· Responsible for business development, revenue growth, productivity, and profit of each customer engagement.

· Implement sales strategy, identify new sales opportunities, and convert sales opportunities to meet sales targets.

· Prepare proposals, costings, quotations, and presentation deck, as well as lead the meetings with customers to turn the business opportunity into sales.

· Advise the customer on technology adoption and implementation strategy including architecture, integration, selection, and operation to improve the success of the customer’s business operation.

· Manage and coordinate resources, as well as, meet contract obligations to deliver good customer satisfaction.

· Collaborate with the Technical Support Team to develop effective sales action programs.

· Work closely with Channel Partners and Principals to develop and promote new products and services to existing, as well as, new clientele.

B. Customer Relationship Management

· Establish and sustain strong business relationships between Thatz and the customers through informal meetings and networking activities.

· Seek business opportunities from customers and fulfill their business needs promptly to convert them into sales.

C. Others

· Strategize, plan, execute, and monitor/review/modify the business development and sales function implementations to achieve the agreed objectives and targets ahead of schedule or on a timely basis.

· Support regional business expansion plan, when necessary.

What we are looking for?

1. Diploma in Sales and Marketing, or related field.

2. At least 2 years of working experience, preferably in the Sales and Marketing field in the ICT industry with good customer engagement expertise.

3. Professional, enterprising, resourceful, self-initiated/starter/motivated, detailed, and sales/result-oriented personnel.

4. Quick learner and adaptive to a dynamic working environment.

5. Reliable and able to take ownership of areas under your responsibilities.

6. A team player and able to work under pressure.

7. Excellent English writing and communication skills.

8. Looking for long-term career advancement within the company.

ARE YOU THATZ ONE?

Get in touch

· Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.

· Apply through this application or send your resume to [email protected]

· All shortlisted candidates will be contacted

As an advocate for fair employment, we strive to do our best to render objective and merit-based considerations for all applications, and we shall communicate with you when short-listed. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For those who are not short-listed, your profile will be kept for other opportunities where suitable.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search!

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.

Connect with us on Instagram, Facebook, and more to stay updated on our latest offerings, industry insights, and exciting announcements. Join our vibrant online community and reach out further to discover the endless possibilities with our business. Follow us now for more!

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STAY SAFE AND HEALTHY! TAKE CARE!

We are looking for an IT Applications – Business Analystto join the team.

Are you ready to make a meaningful impact in the community care sector? Join us as an IT Business Analyst for the IT Systems Department at the leading Eldercare organisation in Singapore. In this dynamic role, you will spearhead efforts to ensure seamless operation and optimization of our critical applications.

Responsibilities:

• Manage the lifecyle of systems.

• Conduct user research and design solution.

• Gather and document requirements.

• Coordinate projects and manage stakeholders.

• Ensure security and compliance for implemented applications.

• Facilitate continual improvement and review processes.

• Manage change and assess risks.

• Oversee vendor relationships.

Requirements:

• Previous experience in post-life systems lifecycle and IT project lifecycle. Understanding of systems approach and a strong grasp of how digitalization impacts processes.

• Academic education, preferably in IT, Digital Healthcare, Business Process Management, or Project Management.

• Passion and keen interest in the aged care sector. Enjoys digitalization and harbors a fervent aspiration for digital transformation.

• Excellent writing skills for preparing tender and project documentation with precision and clarity.

• Experience in adopting new technologies for business, with a demonstrated ability to quickly grasp and adapt to new concepts and tools.

• Confident communication skills for effectively conveying ideas and exploring the latest technologies with colleagues and stakeholders.

• Attention to detail, with the ability to be resourceful and independent. Takes ownership of tasks and manages time effectively to meet deadlines.

CURRICULUM DEVELOPMENT

• Conceptualise curriculum projects that cater to low income children that meet their learning needs;
• Prototype new approaches in teaching and learning with existing teachers. The approaches would need to be anchored on evidence-informed practices;
• Lead professional development through designing resources in collaboration with other team members to meet the needs of our teachers. This includes working with partners beyond CDAC to drive an innovative culture of learning and team spirit;
• Institute strong teaching and learning processes to design learning experiences and the creation of an environment conducive to the development of student confidence, holistic growth, and mastery of learning.

TUTORING

• Assist in covering tutor duties when required.
• Tutor and coach students who need academic support in one or more subjects (English, Science, Math or Chinese language) for Primary and Secondary levels for CDAC Tuition Programme students.

Requirements

• Deep experience in implementing curriculum projects using evidence-informed practices;
• Good content knowledge of the subject(s) taught and familiarity with the latest MOE syllabuses and assessment modes;
• Skilfulness in leading teams, working with others and co-creating projects that lead to better teaching and learning for low income students;
• Strong sense of student-centredness and ability to appreciate the need to customise programmes to meet the needs of low income students;
• Good communications skills;
• Strong ability to deal with ambiguity and able to build a culture of learning with teachers, and partners beyond CDAC.
• Required to work in the evening/weekends, if covering tutor duties;
• Moderate traveling is required (CDAC Centres/schools) for work

**Company Overview:**
Our client is a leading IoT platform provider specializing in software solutions for various industries.

**Job Summary:**
We are seeking a meticulous and detail-oriented Automotive Electrical Engineer/ IoT Specialist to join our client. The successful candidate will be responsible for ensuring the quality and compatibility of IoT devices with the company's platform, with a particular focus on automotive applications. This role requires a strong understanding of data formats, protocols, automotive systems, as well as proficiency in IO ports and wiring tasks. As part of the team, you'll have the opportunity to travel and utilize a company vehicle.

**Key Responsibilities:**
1. Collaborate with developers to test and validate IoT devices against platform requirements, with an emphasis on automotive applications.
2. Ensure adherence to data formats and protocols to maintain compatibility with the company's software platform, especially in the context of vehicle integration.
3. Conduct thorough testing of new hardware releases to verify functionality and performance in automotive environments.
4. Provide feedback to hardware providers to improve device quality and meet industry standards for automotive applications.
5. Assist installers during vehicle deployments by verifying device functionality, performing wiring tasks, and troubleshooting issues as needed.
6. Develop and maintain documentation for device testing procedures, data formats, protocols, automotive integration guidelines, and wiring instructions.
7. Stay up-to-date with the latest IoT technologies, trends, and industry developments, particularly in the automotive sector.
8. Work closely with cross-functional teams including software engineers, project managers, automotive specialists, and customer support to deliver high-quality IoT solutions for vehicle applications.

**Qualifications:**
1. Diploma in Electrical Engineering, Computer Science, Automotive Technology, or related field.
2. Proven experience in testing and validating IoT devices for automotive applications, with a good understanding of automotive systems, protocols, and IO ports.
3. Strong understanding of data formats, protocols, and communication technologies relevant to automotive IoT (e.g., CAN bus, OBD-II, telematics).
4. Proficiency in performing wiring tasks and connecting IoT devices to vehicle systems using appropriate IO ports.
5. Excellent problem-solving skills with the ability to troubleshoot complex hardware and software issues in automotive environments.
6. Familiarity with cloud-based IoT platforms (e.g., AWS IoT, Azure IoT Hub) is a plus.
7. Ability to communicate effectively with technical and non-technical stakeholders, including automotive engineers and developers.
8. Meticulous attention to detail and a commitment to quality assurance in automotive IoT solutions.

**Additional Functions:**
1. Collaborate with product management to identify new features and enhancements to the IoT platform, with a focus on automotive applications.
2. Support pre-sales activities by providing technical expertise and participating in customer demonstrations or presentations related to automotive IoT solutions.
3. Contribute to the development of IoT-related documentation, tutorials, and knowledge base articles for internal and external use, with a specific emphasis on automotive integration.

We are seeking an experienced IT Project Management Executive to join our Digital Innovation and Technology (DIT) team. The ideal candidate will be responsible for managing and executing IT projects from initiation to completion, ensuring that they are delivered on time, within scope, and within budget. The IT Project Executive will work closely with cross-functional teams to define project requirements, develop project plans, allocate resources, track progress, and communicate with stakeholders

Responsibilities:

1. Lead and manage IT projects through the entire project lifecycle, including planning, execution, monitoring, and closure.
2. Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders.
3. Develop detailed project plans, schedules, and budgets to effectively manage resources and mitigate risks.
4. Coordinate and allocate resources, including team members, vendors, and equipment, to ensure successful project execution.
5. Monitor project progress, track milestones, and manage changes to scope, schedule, and budget as necessary.
6. Identify and mitigate project risks and issues to minimize disruptions and delays.
7. Communicate project status, updates, and key decisions to stakeholders, including executives, sponsors, and team members.
8. Foster collaboration and teamwork among cross-functional teams to achieve project goals and deliverables.
9. Conduct post-project reviews and evaluations to identify lessons learned and opportunities for improvement.
10. Stay current with industry trends, best practices, and emerging technologies in project management and IT.
11. Support Project Manager in governance of project management framework through audits.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
• Proven experience as an IT Project Lead, or similar role.
• Strong understanding of project management methodologies, tools, and techniques.
• Strong leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Experience with business process modelling, industry methods for process improvement, organizational design, or performance optimization in healthcare or social services related business is an added advantage.
• Good knowledge of Microsoft products (MS Dynamics 365, Teams, SharePoint, MS 365 Enterprise Productivity Tools) and Cloud Services (Azure and AWS) is an added advantage.
• Project Management Professional (PMP), Certification in IT Project Management (CITPM) or other relevant certifications are a plus.
• Analytical mind, able to see the interconnections between system solutions and business needs.
• Systematic approach in handling ambiguous or complex issues, and actively discusses own’s perspectives to arrive at effective and usable solutions.

Job function:

• Responsible for managing all aspects of vessel operations of dry bulk vessels
• Ensure that communication with all parties including vessels, local offices, procurement department, ship managers, agents, other associated companies, and sub-contractors is done correctly and in accordance with existing work instructions and valid charter-party and contract conditions.
• Plan the voyage from start to finish. You will anticipate possible problems in advance and adjust plans as needed to achieve the most cost-effective solutions.
• Respond to any problems that arise during the voyage and put in hand whatever corrective measures may be required.
• Responsible for optimizing the efficiency of the voyage – which includes minimizing all voyage-related costs and time. To calculate cargo intake as may be required and coordinate the preparation of pre-stow plans in accordance with the Voyage Planning and Execution Procedure.
• Manage the preparation and distribution of final stowage plans, including detailed tier plans and load/discharge reports as required.

Key Job Responsibilities:

• Being responsible for managing all issues relating to the execution of the voyage, this includes – but is not limited to – the following specific matters:
• Responsible for ensuring that vessels are optimally bunkered.
• Responsible for ensuring that the necessary equipment and consumables are available and ready in the ports as required.
• Prepare and distribute Voyage Instructions.
• Nominate Surveyors as needed/required.
• Managing Docs for Discharge.
• Securing and filing of Sailing Docs.
• Finalize Final Stow Plan, distribute and file.
• Responsible for close coordination with Port Captain and/or local operations staff throughout the loading or discharging of vessels as required in order to achieve the most cost-efficient coastal passage.
• Responsible for the monitoring and follow-up of all vessel performance issues, whether owned or TC ships, including off-hire.
• Responsible for ensuring that the voyage management system, including the vessel’s schedule is kept properly updated at all times.
• Responsible for ensuring all cargo documents are completed and distributed as required by BMS and/or Charter parties and/or contracts.
• Responsible for ensuring that required Letters of Indemnity are prepared in accordance with company policy.
• Responsible for ensuring that all necessary and appropriate notices are given to the insurance and claims department and that internal procedures are followed in case of any planned ice call.
• In case of claimed damages to either ship or cargo, the job holder is to ensure that the appropriate actions are taken to protect the company´s interests, seeking guidance as needed.

Candidate Requirement:

• Maritime degree at Bachelor level (shipping operations etc) or equivalent maritime qualification.
• Substantial operational experience, preferably dry cargo.
• Minimum 3 years of shipping experience – preferably in an equivalent role Budget preparation/control and follow-up experience, a full understanding of voyage accounts All aspects of voyage planning and execution, including documentation, voyage Accounts
• Need high-level awareness of customers’ needs and expectations Integrity, honesty, self-discipline, attention to detail

Please note that only shortlisted candidates will be notified.

RESPONSIBILITIES include the following. Other duties may be assigned :

• Maintain and ensure the IT systems, such as network administration, servers, desktop systems, office systems & etc. are well maintained and operate reliably. Duties include: regular monitoring, preventive maintenance, security patches, backup, recovery, review and upgrade.
• Responsible for all day-to-day IT related matters and to provide technical support for both hardware and software issues the users encounter as well as provide relevant IT training to the users.
• Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices for computers, email, applications and change request for all locations.
• Implement information security policies and governance to ensure compliance controls with commercial and legal requirements are met.
• Ensure security of data, network access, backup systems and maintain updated documentation of all IT systems.
• Assist with vendor evaluation, recommendation and negotiations. Manage third party vendors to ensure services and support are delivered in accordance with Service Agreement.
• Liasie with external providers for all business operating systems for any troubleshooting and their maintenance.
• Monitor current and future trends, technology and information that will enhance company’s growth.
• Manage and maintain accurate records of all local IT assets/inventory and asset configuration documentation.
• Develop required reports in response to business user and management needs.
• Administer and maintain the group’s Office 365 in all locations.
• Assist in any IT related ad-hoc projects when needed in all locations.
• Perform any other duties and responsibilities that may be assigned.

EDUCATION and/or EXPERIENCE

• Degree in Information Technology or equivalent with a minimum of 2 years experience in IT managerial role.

SKILLS, ABILITIES & ATTRIBUTES

• Good creative and analytical thinking and problem-solving skills
• Good leadership skills
• Strong human relations skills
• Strong planning, organising and coordination skills
• Good communications (verbal and written) and presentation skills
• Strong working knowledge in:

1. Hotel and F&B technology – PMS, POS, payment solutions
2. Management of service desk, or be ITIL certified
3. Fortigate Firewall, VLAN, L2 switching, Wireless, or be Cisco certified
4. Windows Server and server virtualisation, or be Microsoft certified
5. Webside development, hosting management, WordPress, Magendo

The Digital Marketing & Events Specialist will be responsible for developing, initiating, creating and overseeing a long-term digital marketing campaign as well as short-term advertising and marketing solutions to drive guest engagement & loyalty and drive revenue for the F&B business.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Marketing

• Develop and manage overall strategic marketing plans and strategies to drive revenue performance and greater guest experiences for the restaurant.
• Drive tactical promotional activities, campaigns, initiatives, etc. to achieve greater revenue and/or guest experience and engagement.
• Develop a schedule of mailings of updates, press releases, advisories, promotions as well as newsworthy events taking place in and around the restaurant to the appropriate media contacts.
• Build and maintain a strong updated database and relationship of local media contacts.
• Conduct appropriate site visits and follow through with post-visit communication to the stakeholders.
• Strategise and implement digital media plans to build online communities and advocates on various social media platforms. effectively.
• Create content and develop new concepts to build social media presence across key social networks including Facebook, Instagram and Linkedin, etc.
• Work with appointed design houses to conceptualise the design and production of related collaterals, printed materials, etc.
• Generate regular reports on key performance metrics and analyse results of all marketing efforts.

Events

• Ensure established events financial goals are met for F&B business by driving and soliciting various events opportunities.
• Continuously seek ways to maximise F&B revenues and profits through sales calls, networking events and partnerships, etc.
• Communicate on a weekly/monthly basis with the F&B Manager to review the event revenues/activities and develop plans to achieve the set targets.
• Propose new revenue avenues and trends for events and develop effective positioning/marketing plans.
• Be the key contact person for any event enquiries and follow up on leads efficiently and promptly.
• Maintain an active trace/follow-up system on all event sales calls.
• Conduct site inspection.
• Prepare events contracts and to secure deposits and payments etc.
• Be familiar and comply with local legislation for any event execution.
• Ensure that all the events are managed efficiently according to the established agreement and operating guidelines.
• Work closely, cooperate and communicate with the F&B service and kitchen team to ensure high level of guest experience.
• Establish good rapport with events organiser, maintaining good relationship and handle all related feedback, requests and enquiries.
• Ensure the event organisers/guests attending the event are receiving the best possible service and conduct post-event follow up with them.
• Perform all events-related administrative duties such as preparation of proposals/ contracts / internal event orders, prepare reports, follow up on billing matters, maintaining customer databases, conduct market research etc.
• Plan, drive and coordinate annual Mithai sales project with all stakeholders effectively.
• Perform any other duties and responsibilities that may be assigned.

EDUCATION and/or EXPERIENCE

Degree in Marketing, Mass Communication or equivalent with a minimum of 3 years in a managerial position with strong digital marketing and/or events management knowledge and expertise.

SKILLS, ABILITIES & ATTRIBUTES

· Strong business acumen and strategic thinking

· Strong human relations skills

· Strong leadership and influencing skills

· Strong communications (verbal and written and analytical skills)

· Strong planning, organisation and presentation skills

· Strong networking and sales skills

· Ability to work independently and take initiative with strong time management skills

· Creative and resourceful

· Eye for detail and highly meticulous

· Savvy in all digital business platforms and channels

Our client, an international insurance company in Singapore is looking for candidates to join their expanding business as a Telemarketing Specialist.

Job Profile Summary:

This individual will conduct telemarketing calls to promote and assist in the application of product with clear and concise product knowledge and references, to existing bank customers.

Key Responsibilities:

· Collect customer information as needed to serve client and close sales

· Achieve channel bancassurance targets in partnership segments through telemarketing and referrals

· Handle assigned Client list/ base and focus on establishing higher contacts to maximize penetration

· Correspond with customers through phone, e-mails, fax and/ or other electronic communications

The ideal candidate will possess the following:

· Diploma/Degree in Business or related fields of study

· A minimum 2 years of related work experience

· Relevant experience in telemarketing with track record in sales is a plus

· Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen

Interested candidates are invited to submit your resume to [email protected]

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D

License Number: 10C5117

EA Personal Registration Number: R22107677

Objectives of the Position

To provide full spectrum of professional staff support to the Senior Vice President and Leadership Team, including and not limited to planning, preparation and follow up to meetings, coordination with internal and external stakeholders, coordination of relevant projects of regional scope.

Main Tasks:

• Support Senior Vice President and Leadership Team to plan meetings, including to prepare meeting agenda, meeting documents and minutes, and to follow up with meeting participants to complete action items
• Foster an agile, community-style, inspiring surrounding that enables the team to grow and expand together.
• Prepare and coordinate presentation and executive papers for Senior Vice President’s use in Executive Meetings, customer events, industry conferences etc.
• Support preparation of in-person meetings, workshops, conferences etc., including assistance in preparing meeting materials, activities, event management and coordination with overseas visitors on administrative/ logistics matters.
• Support onboarding of new hires in the region.
• Coordinate with relevant internal and external parties and stakeholders to get the Senior Vice President well prepared for events.
• Support Senior Vice President on other activities as when required.

Requirement

• Minimum Bachelor’s degree in marketing, Business Management, Chemistry, or related fields
• Prefer minimum 5 years of relevant work experience.
• Prefer candidate with exposure to multi-cultural MNC setup and matrix organizations.
• Good knowledge in business operations, marketing, product management or strategy development
• Understanding of agricultural industry, its business specifics and AP organization is beneficial.
• Knowledge prioritization, coordination, and interpersonal skills
• Good verbal and written communication skills, who is able to interact in a multicultural and dynamic environment.
• Excellent working knowledge in MS Office, including Word, Excel, PowerPoint

WHO WE ARE:
PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:
The role of the Partnership Associate is pivotal to sustaining PALO IT’s positive impact, reach and reputation in Singapore. This is a highly visible, high-impact position within the organisation. The role touches on all teams across the organisation with the opportunity to lead and design PALO’s partnership strategy. You will create unique collaborative opportunities resulting in positive impact and business value, while also being the key liaison between our partners and internal stakeholders across the organisation.

YOUR RESPONSIBILITIES:

• Develop and execute the partnership strategy in collaboration with the ecosystem lead.
• Naturing and building strong relationships with partner stakeholders.
• Identifying synergies between PALO IT’s strategic initiatives and service offerings with the partners.
• Developing business opportunities for PALO through strategic partner initiatives.
• Facilitating communication between PALO and partners, ensuring that both sides are clear about their needs, goals and expectations.
• Coordinating with marketing, sales, other teams to ensure smooth and effective collaboration with the partners
• Monitoring and evaluating the performance of PALO partnerships.
• Identifying and implementing ways to deepen the partnership with partners, such as increasing cross-selling, referrals, joint marketing, etc..
• Lead the co-marketing activities with the partners and internal marketing team
• Actively participate in industry related activities as a brand advocate

YOUR PROFILE:

• Understand the challenges, emerging trends and opportunities within the innovation and transformation space
• Experience in B2B business development and account management
• Understanding of financials, business development and sales
• Creative negotiator able to identify and communicate compelling win/win business/partnership opportunities
• Analytical with the ability to consume, process and transform information into actionable insights
• Strong interpersonal, consensus-building skills, with ability to communicate and achieve results across multiple stakeholder interests
• Thrives in a fast-paced environment and comfortable working with ambiguity

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Role:

•Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget

•Prepare and track project budget

•Prepare and track detail project plan/activities

•Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings

•Engage senior stakeholders to discuss and address project issues and risks

•Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout

•Drive and manage project end to end delivery including requirement, design, testing, deployment

•Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline

•Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experience

•More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge

•Able to work with external vendors and across diversified teams

•Process-driven and strong advocate of reporting

•Good verbal and written communication skills

Job Summary:

We are seeking an organized and detail-oriented Administrative Support Specialist to join our team. The Administrative Support Specialist will play a crucial role in ensuring the efficient operation of our office by providing administrative support, managing various tasks, and assisting with bookkeeping and payroll duties. The ideal candidate is a proactive problem solver with excellent organizational and communication skills.

We are a company committed to the growth and development of our employees, offering mentorship and support to equip our staff with the skills and knowledge for career progression.

Key Responsibilities:

Administrative Support:

• Provide general administrative support such as handling phone calls, emails, and office correspondence.
• Maintain and organize office files, documents, and records.
• Other ad hoc admin duties.

Bookkeeping and Payroll:

• Assist with bookkeeping tasks, including data entry, expense tracking, and invoice processing.
• Collaborate with the finance team to ensure accurate and timely payroll processing.
• Prepare GST and financial reports as needed.

Operations Assistance:

• Assist in coordinating office operations, including ordering supplies and maintaining office equipment.
• Support the onboarding process for new employees by providing administrative and logistical assistance.
• Assist in daily office and company operations needs.
  

Client and Vendor Communication:

• Interact with clients, vendors, and partners professionally and promptly.
• Handle inquiries and resolve issues or redirect them to the appropriate team members.
  

Qualifications:

• Proven experience in an administrative support role.
• Strong proficiency in office software and bookkeeping software would be advantage.
• Excellent communication and interpersonal skills.
• Attention to detail and strong organizational abilities.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Able to work independently without supervision.
• Basic knowledge of bookkeeping and payroll processes is a plus.
• High density personality.

Additional Information:

• This position may require occasional overtime or flexibility in working hours.
• Training will be provided on company-specific software and processes.
• Will be moving office to Wcega Plaza, Bukit Batok in June 2024

RESPONSIBILITIES

• Manage central console management of all clients IT equipments

• Manage the helpdesk support for incoming and outgoing calls to support customers and ensure closure of all incidents

• Installation, configuration, operation, troubleshooting of customer IT equipments and/or software

• On-site service if issues require on-site support for resolution

• IT projects support and implementation

• Experience in Cyber Security, advanced networking and project management skills

Accountabilities and tasks:

• Enforce and adhere to the corporate IT Standards, policies and procedures governance for corporate infrastructure architecture, security and system administration.

• Perform periodic server health-check and security review.

• Perform network/server/firmware upgrading and patching technical whitepaper or implementation guide for superior.

• Perform network and system monitoring, health check, security review, system backup and restore.

• Liaise with 3rd party software/hardware vendors for support and escalation,

• Perform network installation, management, monitoring, design, and maintenance for Corporate, LAN, WAN, WIFI and equipment.

• Apply developed subject matter knowledge to solve common operational issues within established guidelines and by recommending appropriate alternatives.

• Conduct subject matter knowledge and/or other IT related training to users.

• Recommend and suggest improvements to allow more effective usage of IT Services and support.

• Manage and work with Service Desk System – incidents and requests plus end-user support.

• Perform installation, configuration, removal, upgrading Install and office automation software, PC and Laptop setup and asset disposal.

• Manage IT procurement, vendor management and asset management.

• Other ad-hoc duties as assigned.

TECHNICAL SKILLS

• Basic networking knowledge and email troubleshooting.

• Knowledge in using Microsoft Office (Outlook, Word, Excel, PowerPoint)

• Experience in installation, administration, troubleshoot and configuration of various Windows workstation and Windows Servers / Ubuntu Operating systems

• Hands on experience in basic printer, scanner, routers, switches, wireless, NAS etc troubleshooting and setup.

• Hands on experience with setup, maintenance of Microsoft 365, Google Workspace Cloud solutions.

• Hands on experience with remote access tools.

• Perform on site service if issues can’t be resolved remotely

• Able to work independently with professionalism

MINDSET

• Customer focus – Focus on solving customer IT issues with professionalism.

• Teamwork – Work closely with Sales and Technical team to fulfil customer’s requirement and issues

• Challenger Spirit – Always explore new ways to resolve issue and enhance productivity

• Constant upgrading – Always upgrade new technology skill sets and soft skills to service customer of highest standard

• Fast learner with good time management and organizational skills to deliver critical timeline

Preferred qualities / experiences:

• Minimum 2 years to 5 years of relevant working experience performing the functions of an IT Engineer. Experienced Candidates with more than 5 years’ experience can apply for Senior position.

• Candidates with experience in LAN/WAN, Desktop, Servers administration and support are highly preferred.

• Cisco Certified Network Associate (CCNA) and/or Microsoft Certified Systems Engineer (MCSE) preferred.

• Good technical knowledge and hands-on experience.

• Have a good understanding of IT audit requirements and compliance.

Requirements

The role requires handling of measurement and detection equipment for military and homeland security. The successful candidate will possess strong IT software installation and configuration skills. He is able to manage post-sales delivery of equipment, perform regular maintenance and carry out diagnostic analysis for trouble shooting and repair work. A keen learning attitude and strong problem-solving ability will position him well for the role. He is expected to prepare basic reports. Good communication and interpersonal skills will assist him in reinforcing existing strong customer relations.

Qualification

Higher Nitec / Diploma in Electrical & Electronics Engineering with min 2 years relevant experience

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Descriptions:·

Participate in IT outsourcing risk management, lead IT outsourcing risk assessment, participate in due diligence and annual inspections of IT outsourcing vendors, participate in verification of the implementation of IT risk management and control measures of outsourcing vendors, and other IT outsourcing management work.·

Regularly organize and carry out inspections of the first line of defense, make inspection plans, scope and approaches for the first line of defense, and follow up with relevant departments or teams to complete the rectification of inspection problems.·

Take the lead in response of gap analysis and other regulatory requirements, verify the implementation of regulatory compliance requirements, and ensure compliance of the branch's IT risk work.· Participate in the assessment and mitigation of IT risks and vulnerabilities, and monitor the completion of the mitigating of risk vulnerabilities timely.

Participate in the assessment of local regulatory and head office IT risk alerts, and follow up with relevant teams to complete risk mitigation work according to requirements.· Improve the IT risk identification and assessment working mechanisms and methods, and organize relevant teams to carry out IT risk identification and assessment work.·

Participate in the construction and organization promotion of IT risk quantification indicator system and other management tools , improve the use of IT risk monitoring platforms, cooperate with the second and third line of defense departments to carry out risk and internal control management work ; organize risk assessment matrix, RACA , KRI , LDC and other assessment work.·

Organize and complete the data collection, review and submission of the IT risk quantitative indicator system of the head office.· Develop branch-level IT risk safety training plans and organize their implementation.· Participate in completing other tasks assigned by superiors and the head office.

Job Requirements:

Able to communication effectively both written and spoken in English & Chinese with internal/external stakeholders and HQ.
Open to candidates with interests in IT risk, IT governance, IT audit, IT regulatory compliance who are keen to explore a career in IT risk management.
Knowledge of regulatory requirements and industry practices (e.g. MAS TRM Guidelines, MAS Cyber Hygiene, ISO27001 etc.)
Attention to details, with the ability to thoroughly and accurately review IT policies, process, reporting and audit responses.
Bachelor's degree or above in IT relevant majors.
Relevant professional qualifications and certificates will be a plus.

Company information

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Main Responsibilities

- Reports to the Financial Controller.

- To ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments in the Hotel.

- Acts as Data Protection Officer for the Hotel.

- To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable.

- To ensure procedures are in place that in the event of any problems encountered in software and hardware, that they are addressed immediately.

- To ensure the physical and logical security of IT system.

- To define and keep updated written incident management policies and procedures where the action to be taken and persons to be contacted in case of an incident are clearly mentioned.

- To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs.

- To strictly perform daily/monthly back up procedures, ensuring the successful completion of the process and the safeguard of the backup information.

- To assist any department in formulating their IT material requirements and provide adequate solutions to their needs.

- To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees of the Hotel.

- To perform regular computer audits searching for unauthorized programs, improper setup or loopholes in the security setup.

Job Requirements

- Degree in Computer Science, Computer Technology or the equivalent with 5 years of experience in a similar capacity.

- Excellent spoken and written in English

- Independent and willing to learn

- Possess good working attitude and good communication skills.

- Good problem-solving skills.

- Attention to details will be an added advantage.

**We regret to inform that only shortlisted candidates would be notified. **

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Your Responsibilities

This role will provide team leadership for End User Compute team members and requires both hands-on delivery of support and responsibility for overseeing delivery of support across regional locations. The job split is as follows:

• End User Computing Support (Weight 60%) – Resolve incidents and action requests for end user computers, computer peripherals and phones.
• Networking and Data Centre Teams Support (Weight 10%) – Provide in-country assistance to the global Networking and Data Centre Services teams for purchasing and hands-on-wires support
• Project Support (Weight 10%) – Provide in-country support for the execution of projects.
• Leadership (Weight 20%) - Overseeing delivery of support in all [country/region] locations and managing those Support Delivery team members based in Singapore, Philippines, Japan etc.

Your Profile

• 5+ years working experience in support of end user hardware and software
• ITIL certification preferred
• Experience in using a ticketing tool for managing incidents and requests
• Setting up computers, computer peripherals and phone handset on end user desks
• Computer management in Active Directory
• Imaging computers with a standard operating environment (SOE)
• Installing software
• Configuring printers and installing printer drivers
• Basic configuration of Windows 10 and 11 operating environments
• Proficient in using Microsoft Outlook, Word, Excel and PowerPoint
• Proficient in using Apple iOS devices such as iPhones and iPads
• Installing network and server equipment in racks (hardware only)
• Patching network cables to switches
• Interfacing with vendors for the procurement of hardware or requesting support
• Providing IT advice and training to end users in line with company guidelines, policy and standards
• Supervising and coaching team members

Are you seeking the new norm career opportunities?

We are helping Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.

Who we are

Thatz Resources Pte Ltd (Agency License No. 04S4557) has been established since the Year 2000 to recruit the right IT candidate that meets our clients’ requirements at all levels. We always have great success in matching the best candidate with the job openings.

Our DELIVERIES:

· Quality

· Speed

· Technology

· Right Pricing

· User eXperience

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

IT Engineer (6 months contract)

Job Title: IT Engineer

Work Location: Downtown, Singapore

Job Type: 6 months contract, subject to extension

Primary Responsibilities:

1. Laptop Setup & Deployment:

· Configure and deploy laptops per company standards.

· Install operating systems, software, and updates.

· Ensure network connectivity and peripheral setup.

· Provide user training and support.

2. Secure Wipe of Laptops:

· Perform secure data wiping using approved methods.

· Maintain records of wiping process for compliance.

3. Inventory Update and Maintenance:

· Maintain accurate laptop inventory records.

· Coordinate with procurement for asset tracking.

· Conduct regular audits to ensure compliance.

4. Any other duties as required by the company.

Job Requirements:

1. NITEC or Diploma in IT or related qualification.

2. Strong knowledge of computer hardware, software, and operating systems.

3. Ability to work independently and prioritize tasks in a fast-paced environment.

4. Fresh IT Graduates are welcome to apply.

ARE YOU THATZ ONE?

Get in touch

· Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.

· Apply through this application or send your resume to [email protected]

· All shortlisted candidates will be contacted

As an advocate for fair employment, we strive to do our best to render objective and merit-based considerations for all applications, and we shall communicate with you when short-listed. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For those who are not short-listed, your profile will be kept for other opportunities where suitable.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search!

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.

For more information about THATZ and other job listings, please visit: www.thatz.com

Connect with us on Instagram, Facebook, and more to stay updated on our latest offerings, industry insights, and exciting announcements. Join our vibrant online community and reach out further to discover the endless possibilities with our business. Follow us now for more!

Instagram: https://instagram.com/thatz_international?igshid=NTc4MTIwNjQ2YQ==

Telegram: https://t.me/+Qfwm_1-DbIhmMjc1

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: linkedin.com/in/thatz-recruiter-25234548

STAY SAFE AND HEALTHY! TAKE CARE!

Job Description & Requirements

• Responsible for the installation and daily support operations of client platforms to meet agreed business needs & service levels.
• Provide IT support to business users in a timely manner
• Perform & attend to service request related to client platforms.
• Perform System & Network troubleshooting
• Respond promptly to incident, investigate & provide quality resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/deployment/upgrade project.
• Maintain and update documentation of procedures and configurations

Requirements:

• Nitec/Higher Nitec / Diploma in an IT-related discipline or Relevant qualification in Information Technology or related fields
• At least 2 years of experience in a support role
• Excellent technical support skills with good knowledge of hardware and software
• Knowledge & experience on Network Infrastructure
• Knowledge & experience on Microsoft Windows & Office suite
• Knowledge & experience on Windows Server, Active Directory and Group Policies
• Experienced in network/system installation, setup, configuration, migration and related end user issues
• Ability to troubleshoot and resolve all IT problems with minimum supervision.
• Ability to provide Helpdesk level support on phone, email and on-site
• Ability to work well with people
• Positive working attitude, self-motivated & proactive
• Independent, able to work with minimum supervision
• Ethical minded, professional & responsible
• Strong customer-oriented mindset
• Good communication in both English & Mandarin

Able to start work immediately or within short notice

Regret that only Singaporean or Singapore Permanent Resident will be shortlisted

Job Purpose

To provide close supervision and accountability of residents, ensuring the residents’ well-being is taken care of during the day-to-day interactions.

Job Responsibilities

• To be attentive and look into the well-being of residents by being available and to be accountable for the residents’ whereabouts when on duty.
• To provide close supervision and maintain the discipline of the residents in accordance with the daily programme.
• To motivate and actively engage residents to participate in the BT/daily programme.
• To monitor the sick residents’ condition on a regular basis.
• To carry out any administrative work (timely and accurate events as in Duty Officer’s reports).
• To ensure that the Operations Centre is operational and ready for the next Duty Officer.
• To maintain the discipline of the boys in consultation with the Executive Director, the Head of Residential Services, and other members of senior management.
• Participate actively and take ownership of primary/secondary portfolios assigned by the Head of Residential Services.
• To support in implementing the relevant model of care/ services in accordance to the needs and profile of the residents.
• Any other duties as assigned.

Job Requirements

• O level/ Nitec/ Diploma
• Able to work on rotating shifts including weekends and public holidays.
• Able to work independently and in a team, possess good interpersonal, communication and written skills.
• Demonstrate emotional maturity and genuine passion for working with young people.
• To display proactiveness in group discussions in enhancing the services provided to the residents.

As part of the Technical Helpdesk Team, you will provide vessel IT support as well as in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of workstations, PCs and printers.

• Provide in-house helpdesk and technical support to end users and vessel IT
• Support and resolve in-house end users and vessel IT technical issues
• Assist in the installation, cabling and setting up of workstations, PCs, and printers
• Performs software updates
• Attend to ad-hoc tasks as assigned by supervisor

Requirements

• Diploma in Information Technology/ Computer Studies or Nitec holder equivalent
• Prior experience in PC hardware/ software installation an advantage
• Possess good communication skills, both written and spoken
• An independent team-player who can work with minimal supervision
• No sailing is required however candidates will be required to board vessels under supervision
• Required to work overtime after official working hours (based on vessel schedules)

AIDHA

Aidha is an award-winning Singapore-registered charity. Our mission is to provide financial literacy and self-development skills to migrant domestic workers and lower income women to enable them and their families to break out of the cycle of poverty. Started initially under the auspices of UNIFEM (now UN Women), Aidha became an organisation in its own right in 2006. Since its inception, Aidha has impacted more than 6,000 women and their families and communities. We attained much-coveted IPC (Institution of Public Character) status in 2015 and have retained it ever since.

Aidha provides training in money management, computer skills, leadership, entrepreneurship and English. We conduct most of our classes on Sundays (when most migrant domestic workers have their day off). Until the pandemic took hold in early 2020, we held in-person classes at our campus at United World College in Dover. At that time, Aidha typically had 400-500 students attending classes and a pool of 150-200 active volunteers conducting the classes. Aidha is now transitioning back to in-person classes after being online since 2020. A key focus for Aidha will be to ramp up the number of in-person classes we offer, which will take place at our new main campus located at Rochester Commons near Buona Vista, as well as at our satellite campus at the FAST Hub near Eunos.

Aidha is a small but successful organisation, now in an exciting stage of growth and scaling up of its operations.

POSITION: IT MANAGER (Part-time: 2 days a week)

The IT Manager will be responsible for overseeing the planning, development, implementation, and maintenance of the organisation's IT infrastructure. This role reports directly to the CEO on organisation-wide IT matters and reports to the Campus Manager on IT matters related to the smooth running of campus operations. It involves ensuring the security and efficiency of the company's technology systems, and providing strategic IT guidance to support business objectives.

Roles and Responsibilities

IT Infrastructure Management and Operations

● Oversee the design, implementation, and maintenance of the organisation's IT infrastructure.

● Manage hardware, software, networks, servers, and other technology resources

● Maintain laptop inventory across Aidha office and Aidha Campuses

● Maintain integrity of accounts (new user set up and deletion of accounts)

● Liaise with external vendors for IT related purchases and projects

● Liaise with website vendor to ensure that the website security is up to date

Security and Compliance

● Implement and maintain security protocols to safeguard the organisation's IT systems and data

● Ensure compliance with relevant regulations and standards

● Deputy Data Protection Officer to ensure that the organisation is in compliance with PDPA

Strategic Planning and Project Management

● Collaborate with senior management to develop and execute IT strategies aligned with business goals

● Evaluate emerging technologies and make recommendations for their adoption

● Be the IT lead for systems and improvement projects (Eg. CRM, Student Management Software)

● Liaise with IT volunteers

Troubleshooting and Support

● Provide technical support to end-users, addressing hardware and software issues promptly.

● Develop and implement user training programs as needed.

● Provide orientation to new joiners on the IT policy

● Provide regular refresher of IT policy and cyber-wellness training to staff

Documentation

● Maintain comprehensive documentation of IT systems, configurations, and procedures.

● Develop and update IT policies and procedures.

Vendor and Budget Management

● Establish and maintain relationships with IT vendors and service providers.

● Negotiate contracts and agreements to ensure quality service at competitive prices.

● Source for vendor quotations

● Develop and manage the IT budget, ensuring cost-effective implementation of IT solutions

● Be involved in IT project grant application and reporting from/ to government agencies (eg. NCSS)

Office Administration

● Assist with basic office administration

Miscellaneous

● Assist in other IT-related tasks as requested by the CEO

ARE YOU OUR IT MANAGER?

● Proven experience in IT infrastructure, project and vendor management, preferably in an SME environment.

● Strong leadership and team management skills.

● In-depth knowledge of IT infrastructure, systems, and security.

● Excellent communication and interpersonal skills.

● Knowledge in PDPA, Salesforce and Google Workspace is a bonus

In return, what you can expect from your time with us at Aidha is…

● A deep sense of fulfilment from being able to see the impact you are making on our beneficiaries right before your eyes – which no money in the world can buy!

● The opportunity to play a key role in helping to shape and influence the growth of this young successful organisation as it continues on its upward track

● Unmatched opportunities for personal growth and to learn and develop new skills and experience

● Flexible work arrangements

● Never again dreading coming to work on a Monday morning!

Interested candidates are invited to submit a comprehensive resume, stating current and expected salary to [email protected]. We regret that only shortlisted candidates will be notified.