Job Responsibilities:

- Responsible to maintaining the company's digital print and production process. As an integral part of the company's main service of creating high quality prints such as brochures, pamphlets, stickers, banners and textiles.

- The role also encompasses final artwork, having an attention to detail and doing minor changes to the last approved version of a digital file before it is sent to print.

- Maintain stock inventory record

Requirements:

- be driven, a real go-getter,

- able to work in tight deadlines,

- have the right learning attitude,

- able to carry relative heavy loads (eg. media rolls)

Position Summary:

• This position is responsible for sustainability business support, performing ESG performance/rating improvement, sustainability report assistance, report assurance and other sustainability related service.

Job Responsibilities:

• Prepare ESG/CSR/Sustainability report
• Ensure reports submitted on time and high-quality delivery
• Provide technical supprt / solution to sales specialist when approaching new customer
• Conduct sustainability report assurance and prepare verification statement.
• Sustainability standards study and prepare verification statement.
• Establish harmony relationship with clients.

Job Requirements:

• At least 2 years working experience.
• Possess a Degree in Environmental, Law, Finance, sustainability related background is a plus.
• Familiar with GRI, ISSB, IFRS, SASB,TCFD,AA1000, CDP,SBTI or relevant will be added advantageous
• Knowledge of rules, regulations and procedures related to sustainability.
• With innovative thinking and willing to develop new business.
• Ability to work independently and customer-oriented thinking

Role Overview:

We are seeking a dynamic and results-driven Digital Marketing Specialist to join our team. This role involves developing, implementing, and optimizing digital marketing strategies to enhance our brand presence, drive customer engagement, and generate leads. The ideal candidate is creative, analytical, and well-versed in the latest digital marketing trends and tools.

Key Responsibilities:

1. Digital Campaign Management: Plan and execute digital marketing campaigns across various platforms, including Google Ads, social media, email, and display advertising.
   Monitor, analyze, and report on campaign performance to optimize ROI.
   
2. Search Engine Optimization (SEO): Conduct keyword research and implement SEO strategies to improve organic search rankings.
   Optimize website content and structure for search engines.
   
3. Social Media Marketing: Manage and grow the company’s presence on platforms like Facebook, Instagram, LinkedIn, and TikTok.
   Develop and schedule engaging content tailored to target audiences.
   
4. Content Creation: Collaborate with internal teams to create compelling written, visual, and video content.
   Ensure content aligns with brand guidelines and resonates with local audiences.
   
5. Analytics and Reporting: Track and measure the effectiveness of digital marketing campaigns using tools like Google Analytics and data dashboards.
   Provide insights and actionable recommendations based on performance data.
   
6. Email Marketing: Develop and manage email marketing campaigns, including automation, segmentation, and A/B testing.
   Monitor email campaign metrics and refine strategies for better engagement.
   
7. E-Commerce and Lead Generation: Optimize the company’s e-commerce channels or lead generation funnels to improve conversion rates.
   Implement strategies for customer retention and upselling.
   
8. Stay Updated: Keep abreast of digital marketing trends, new tools, and best practices, particularly in the Singaporean market.
   

We are seeking a Highly Motivated Freight Specialist with experience in the logistics and shipping industry.

Basic Information

1. Monday to Friday, Work Week.
2. Office Hours, 9am to 6pm.
3. Walking Distance from MRT (7mins)

Job Summary

• Proficient to handle both import & export full set documentation.
• Create shipping marking, bills of lading, and other documentation.
• Collaborating with our carriers, coloaders, and external team to ensure timely and accurate delivery of orders.
• Maintain a professional demeanor and build lasting customer relationships.
• Communicating proactively with customers to keep them informed about their orders and any potential issues.
• Handling customer inquiries via phone, email, and live chat regarding shipping orders, tracking information, delivery status, and product inquiries.

1. Job Description

a) Design network structure (including cabling, configuring hardware devices and housekeeping) in the following fixed and wireless environments

a.i) Enterprise

a.ii) LAN, WAN, VLAN

b) Design firewall, network access and cyber-security structure (including configuring hardware devices)

c) Design virtual machine environments to support network systems

d) Install, set up and operate server operating systems and perform system administration tasks

e) Install, set up and operate backup and storage systems

f) Operate and maintain network and virtual elements

g) Perform installation, configuration and set-up of all new computer / laptop / computerised equipment

h) Participate and perform duty engineering works in shift work when rostered

i) Take and manage in-coming calls from end users (including logging of trouble tickets and resolution)

j) Perform any tasks as instructed by the supervisor

2. Job Requirements (Singaporeans Only)

a) Team player with good communication and interpersonal skills

b) Able to work after office hours to service customer environments

c) Familiar with Cisco or equivalent network calculations, commands and technologies (certifications would be advantageous)

d) Familiar with AWS or equivalent cloud commands, budgets and technologies (certifications would be advantageous)

e) Familiar with Synology or equivalent storage calculations, commands and technologies (certifications would be advantageous)

f) Familiar with APC or equivalent UPS calculations, commands and technologies (certifications would be advantageous)

g) Familiar with cabling or equivalent UTP or fibre-related calculations, housekeeping and standards (certifications would be advantageous)

h) Familiar with the use of Autocad, Adobe PDF, Microsoft Word, Excel, PowerPoint, Visio, Teams, SharePoint and Project (certifications would be advantageous)

i) Minimum ITE Higher NITEC qualifications (Fresh/Entry)

j) Minimum English with grade C6 at N or O levels

3. To Apply

Write to [email protected] or apply via Careersfuture (preferred)

Refer to www.ectivise.com

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Aruba Wired or Wireless certification is a must
• Well-versed with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security, and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• The ability to set up and configure server hardware will be an added advantage
• Excellent organizational, prioritization, and multitasking skills

1. Provide technical support for user’s desktops, laptops, software and other related IT equipment.
2. Perform troubleshooting of computer network issues in Windows domain environment (TCP/IP, AD, Firewall, Switch).
3. Corporate email setup and administration (Exchange Server, Outlook).
4. Hardware and software inventory documentation.
5. Any other duties as required by the manager or Head of Department that are commensurate with the grade.

Job Description

1. To be positive role models to all residents
2. To provide care and supervision to the resident
3. To be a good listener to the residents and if needed, offer positive advice
4. To aid in basic development and change process of the residents
5. To ensure the safety of the residents at all times
6. To ensure that the residents are punctual and on time for activities and programmes
7. To treat every resident with dignity, respect and equality
8. As a team member, you are to be available at all times (whether on or off duty) to assist colleagues in need
9. To report to the designated Supervisor or Head of Operations
10. To abide by the Code of Conduct
11. To accompany the residents for activities when required
12. Be vigilant to the mood of resident(s) and behavioural changes
13. To ensure every resident adheres to rules and regulations
14. To undertake any other duties specified by Head of Home and senior management.

Technical Competencies:

Minimum qualification - Diploma
Good spoken and written English
Immediate availability is advantageous

Core Competencies:

Willing to learn and is a good team player
Able to multi-task and possess initiative to respond to various situations
Able to perform shift work (overtime allowance) including weekends and public holidays

Preferred achievements / characteristics:

Basic counselling or social work qualification or experience is an advantage
Patient, calm and a good listener
Fresh graduates looking to start in the sector welcome to apply

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office

Benefits

• Good progresssion X Stable company
• 5 days work week
• Close to MRT

Responsibilities

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract

Additional Information

• 5 Days work week (Monday to Friday, 9am to 6.30pm)

Key Responsibilities:

• Website Management: Maintain, update, and enhance the company website to ensure optimal functionality, user engagement, and compliance with best practices.
• Server Administration: Oversee the administration, configuration, and maintenance of company servers, ensuring high availability and performance.
• Email Management: Monitor, configure, and troubleshoot company email systems, ensuring seamless communication for all employees.
• Technical Support: Provide timely technical support to employees regarding computers, software applications, and other IT issues.
• Hardware and Software Installation: Assist with the installation, configuration, and maintenance of computer hardware and software.
• Data Security: Ensure data security and integrity through the implementation of backup procedures and security protocols.
• Documentation: Maintain accurate documentation of IT processes, configurations, and user guides for reference.
• Training: Assist in training staff on IT-related policies and best practices.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).
• Proven experience in website management and IT support.
• Strong understanding of computer systems, networks, and software applications.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to assist non-technical staff.

Key Responsibilities:

• Website Management: Maintain, update, and enhance the company website to ensure optimal functionality, user engagement, and compliance with best practices.
• Server Administration: Oversee the administration, configuration, and maintenance of company servers, ensuring high availability and performance.
• Email Management: Monitor, configure, and troubleshoot company email systems, ensuring seamless communication for all employees.
• Technical Support: Provide timely technical support to employees regarding computers, software applications, and other IT issues.
• Hardware and Software Installation: Assist with the installation, configuration, and maintenance of computer hardware and software.
• Data Security: Ensure data security and integrity through the implementation of backup procedures and security protocols.
• Documentation: Maintain accurate documentation of IT processes, configurations, and user guides for reference.
• Training: Assist in training staff on IT-related policies and best practices.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).
• Proven experience in website management and IT support.
• Strong understanding of computer systems, networks, and software applications.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to assist non-technical staff.

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission.

Job Description

• Supporting the Product team that powers the Wise Card issuing infrastructure to our partners. You’ll be spearheading the end-to-end operational onboarding flow of new partners which includes configuring set-up in Visa/Mastercard, onboard partners onto Apple Pay/Google Pay and solving physical card issuance requirements.
• Taking full ownership of projects from initial scoping to final implementation, including assessing problem size and impact, creating rollout plans, collaborating across teams, conducting testing, and refining solutions.
• Identify bottlenecks and areas of improvement from a Product Ops perspective
• Work closely with Product team to optimise the card onboarding flows
• Own and drive conversations with card manufacturers when it comes to submitting change requests and other changes required for the cards program
• Build out operational guides for new product offering and managing customer physical card programs
• Assist CS teams when escalations are made with regards to delivery issues
• Work closely with Finance on ensuring that all card invoices are promptly delivered and processed on time
• Manage disputes & chargeback requests as well as escalations from partners/internal teams

Qualifications

• You have a technical understanding and knowledge of card issuing products and implementation flows and the ability to apply it to develop and/or recommend solutions.
• You have delivered big-sized projects, working with engineers or other product or operational teams, and can demonstrate clear impact on your projects. You have previous experience making improvements to a product or process.
• You have a track record of achieving targets and goals, setting, and monitoring success.
• You can clearly articulate, simplify, and scope problems with data and customer insights, and follow through to completion. You can identify gaps in products and processes and show initiative to independently solve new issues.
• You’re proactive and a great relationship builder, experienced at working closely with external partners by tailoring your communication style for the right audience as well as product development teams, including product managers and engineers.
• You consider and map mission impact when scoping new projects.
• You actively seek stakeholder feedback and empathise with viewpoints and feedback from others.
• You are flexible with your working hours to work with teams in different time zones.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

What you’ll be doing?

The Senior Technical Product Support Specialist is a Level 3 support role, providing advanced technical assistance for Sabre’s Hospitality Solutions. This role involves resolving complex customer issues, collaborating with internal teams, and ensuring the smooth operation of support processes. The specialist will act as a key point of contact for technical escalations, guiding customers and internal staff to best practices while helping improve overall support efficiency.

This role is ideal for someone with a passion for solving complex technical problems, providing excellent customer service, and helping a team grow and succeed.

Key Responsibilities:

· Take ownership of escalated cases from Level 2 support, including urgent and high-priority customer incidents, ensuring timely resolution and preventing recurrence.

· Engage directly with customers via calls, chats, emails, or support portals to address their concerns when necessary.

· Monitor and resolve high-priority issues, ensuring they are addressed effectively and within expected timelines.

· Review and enhance internal support procedures and coach team members to adhere to best practices.

· Participate in regular meetings with product and development teams to prioritize and address software defects, focusing on strategic customer needs.

· Identify and address potential customer issues before they escalate, promoting better product health and customer satisfaction.

· Develop and expand the internal knowledge base by working with product and development teams, creating resources to assist the support team.

· Assess team training needs, provide technical guidance, and contribute to performance reviews.

· Represent the support team in meetings with executives, customers, and other stakeholders.

· Advise customers on the best use of Sabre products to maximize their value.

· Temporarily assist with monitoring support quality to ensure high standards.

· Support organizational goals by driving internal projects and initiatives.

Qualifications And Education Requirements:

· Bachelor’s degree in Computer Science, Information Technology, or a related field.

· Minimum of 5 years of experience in a technical product support role.

· Strong knowledge of cloud platforms (e.g., AWS, Azure), networking (TCP/IP, DNS), and system administration (Linux, Windows).

· Proficiency in debugging tools, APIs, and scripting (e.g., Python, Bash).

· Expertise in analyzing logs, monitoring tools (e.g., Splunk, Nagios), and resolving complex software or integration issues with a focus on security and compliance.

· Familiarity with database troubleshooting (SQL), and performance optimization.

Preferred Skills:

· Understanding of Property Management Systems (PMS), Central Reservation Systems (CRS), and Channel Management.

· Technical certifications such as ITIL, CompTIA, or equivalent.

· Advanced certifications in customer support tools or related technologies.

Personal Attributes:

· Strong written and verbal communication skills with excellent interpersonal abilities.

· Demonstrates integrity, professionalism, and a high level of ethical standards.

· Analytical mindset with a passion for problem-solving.

· Detail-oriented and committed to delivering exceptional customer service.

· Self-motivated and effective in a matrixed, geographically distributed organization.

Why Sabre?

At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter. Join us and help shape the future of travel.

Salary: S$15 - S$20 per hour

Working Hours: Flexible part-time schedule

Key Responsibilities:

• Manage accounts receivable, including invoicing, payment tracking, and reconciliation.
• Follow up on overdue payments through polite and professional communication with clients.
• Maintain accurate and up-to-date records of transactions.
• Assist in preparing accounts receivable reports and analysis.
• Collaborate with the finance team to resolve billing discrepancies.
• Perform other ad-hoc finance-related tasks as assigned.

Requirements:

• Diploma in Accounting, Finance, or a related field (or currently pursuing studies in these areas).
• Previous experience in accounts receivable or general accounting is an advantage.
• Strong attention to detail and organizational skills.
• Proficiency in MS Excel and accounting software is preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently and meet deadlines.

Additional Information:

• This position is open to Singapore Citizens and Permanent Residents ONLY
• We are committed to providing an inclusive and supportive work environment for all employees.

A well-established company specializing in marine equipment and boat spares is seeking a motivated Marine Sales Specialist to join their team.

Known for delivering exceptional products and services, they cater to the stringent demands of both local and international markets.

About First Konnection
As the authorized recruitment specialist, First Konnection simplifies the application process and provides personalized support to candidates.

Key Responsibilities

• Develop and maintain strong relationships with new and existing clients.
• Identify new sales opportunities and expand the client portfolio.
• Provide excellent customer service and technical support for marine products.
• Meet and exceed sales targets while contributing to overall team objectives.

Key Qualifications & Skills

• Strong communication and interpersonal skills.
• Ability to work both independently and collaboratively.
• Sales experience (marine industry experience is advantageous but not required).
• Customer service orientation with problem-solving abilities.
• Goal-driven and result-oriented mindset.
• Technical aptitude or willingness to learn about marine equipment.

What We Offer

• Competitive base salary with a commission structure.
• Additional rewards: AWS (13th Month Bonus) and Variable Bonus (1 to 1.5 months, performance-dependent).
• Growth opportunities with a reputable leader in the marine industry.

Application Process
First Konnection is here to make your application journey seamless, offering:

• Simplified and hassle-free processes.
• Direct communication with timely updates.
• Personalized advice and guidance throughout the process.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

What you’ll be doing?

The Senior Technical Product Support Specialist is a Level 3 support role, providing advanced technical assistance for Sabre’s Hospitality Solutions. This role involves resolving complex customer issues, collaborating with internal teams, and ensuring the smooth operation of support processes. The specialist will act as a key point of contact for technical escalations, guiding customers and internal staff to best practices while helping improve overall support efficiency.

This role is ideal for someone with a passion for solving complex technical problems, providing excellent customer service, and helping a team grow and succeed.

Key Responsibilities:

· Take ownership of escalated cases from Level 2 support, including urgent and high-priority customer incidents, ensuring timely resolution and preventing recurrence.

· Engage directly with customers via calls, chats, emails, or support portals to address their concerns when necessary.

· Monitor and resolve high-priority issues, ensuring they are addressed effectively and within expected timelines.

· Review and enhance internal support procedures and coach team members to adhere to best practices.

· Participate in regular meetings with product and development teams to prioritize and address software defects, focusing on strategic customer needs.

· Identify and address potential customer issues before they escalate, promoting better product health and customer satisfaction.

· Develop and expand the internal knowledge base by working with product and development teams, creating resources to assist the support team.

· Assess team training needs, provide technical guidance, and contribute to performance reviews.

· Represent the support team in meetings with executives, customers, and other stakeholders.

· Advise customers on the best use of Sabre products to maximize their value.

· Temporarily assist with monitoring support quality to ensure high standards.

· Support organizational goals by driving internal projects and initiatives.

Qualifications And Education Requirements:

· Bachelor’s degree in Computer Science, Information Technology, or a related field.

· Minimum of 5 years of experience in a technical product support role.

· Strong knowledge of cloud platforms (e.g., AWS, Azure), networking (TCP/IP, DNS), and system administration (Linux, Windows).

· Proficiency in debugging tools, APIs, and scripting (e.g., Python, Bash).

· Expertise in analyzing logs, monitoring tools (e.g., Splunk, Nagios), and resolving complex software or integration issues with a focus on security and compliance.

· Familiarity with database troubleshooting (SQL), and performance optimization.

Preferred Skills:

· Understanding of Property Management Systems (PMS), Central Reservation Systems (CRS), and Channel Management.

· Technical certifications such as ITIL, CompTIA, or equivalent.

· Advanced certifications in customer support tools or related technologies.

· Proficiency in Mandarin or Japanese.

Personal Attributes:

· Strong written and verbal communication skills with excellent interpersonal abilities.

· Demonstrates integrity, professionalism, and a high level of ethical standards.

· Analytical mindset with a passion for problem-solving.

· Detail-oriented and committed to delivering exceptional customer service.

· Self-motivated and effective in a matrixed, geographically distributed organization.

Why Sabre?

At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter. Join us and help shape the future of travel.

A well-established company specializing in marine equipment and boat spares is seeking a motivated Marine Sales Specialist to join their team.

Known for delivering exceptional products and services, they cater to the stringent demands of both local and international markets.

About First Konnection
As the authorized recruitment specialist, First Konnection simplifies the application process and provides personalized support to candidates.

Key Responsibilities

• Develop and maintain strong relationships with new and existing clients.
• Identify new sales opportunities and expand the client portfolio.
• Provide excellent customer service and technical support for marine products.
• Meet and exceed sales targets while contributing to overall team objectives.

Key Qualifications & Skills

• Strong communication and interpersonal skills.
• Ability to work both independently and collaboratively.
• Sales experience (marine industry experience is advantageous but not required).
• Customer service orientation with problem-solving abilities.
• Goal-driven and result-oriented mindset.
• Technical aptitude or willingness to learn about marine equipment.

What We Offer

• Competitive base salary with a commission structure.
• Additional rewards: AWS (13th Month Bonus) and Variable Bonus (1 to 1.5 months, performance-dependent).
• Growth opportunities with a reputable leader in the marine industry.

Application Process
First Konnection is here to make your application journey seamless, offering:

• Simplified and hassle-free processes.
• Direct communication with timely updates.
• Personalized advice and guidance throughout the process.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Reporting directly to the Global IT Infrastructure Manager you will be required to be responsible for the day to day management of all relevant ICT systems and personnel.

In this role you will manage a helpdesk service function for all internal employees dealing with server hardware, server software applications and operating systems, phones, email enquiries, application issues and not limited to issues regarding the Network and PC Operating Systems, ensuring staff are suitably trained and issues are dealt with in a prompt manner. You will also be required to provide regular reports on problem areas with specific suggestions for enhancement to benefit all users.

Job Responsibilities

• Assist with the day-to-day running of the helpdesk
• Assist in the design, selection, installation and configuration of systems, software, and infrastructure
• Provide hands-on technical 2nd/3rd line IT Support, and act as an escalation point for the helpdesk
• Responding to internal staff requests by phone/email/remote control of systems
• Creation of dynamic training materials including screenshots/videos for users
• Onboarding/Offboarding new staff on process and procedure for issue resolution
• Deploying employee systems and modifying standard images to suit growing needs
• Assist in standing up new IT infrastructure (physical or virtual)

Job Requirements

• Degree in IT, Computer Science or equivalent work experience in related fields
• Minimum 2 to 3 years of help desk or technical support experience
• Minimum 2 to 3 years of System Administration
• MS Server & O365 Qualifications (preferably administration and automation)
• Server & Networking Qualifications
• Proven experience communicating directly with technical and non-technical employees to resolve their issues efficiently
• Comfortable in sharing knowledge through verbal or written instructions
• Ability to put people at ease while working in a fast-paced work environment
• Ability to identify patterns in issues that can be used to create FAQs for easy user understanding
• Experience with Version Control Systems to support system management
• Advanced Experience with Microsoft Windows operating Systems (Desktop and Servers), O365 & Azure
• Experienced with virtualised computing infrastructure and private clouds
• Knowledge of Networking – TCP/IP Networks, VPNs, Firewalls(Cisco), Switches (Cisco), SDWAN
• Experience of Systems Security and Data Protection
• Wi-Fi AP configuration and maintenance (Cisco)
• Understanding backup job reports and carry out troubleshooting

Responsibilities:

System Administration

• Install, configure, and maintain computer operating systems and services, including Windows, Linux, and macOS
• Monitor system performance, troubleshoot issues, and ensure network, system, and endpoint security

User Helpdesk Support

• Provide end-users remote and onsite technical support, addressing hardware, software, and network issues
• Respond promptly to helpdesk tickets, emails, and phone calls, and resolve or escalate issues effectively as necessary

Knowledge Sharing

• Document and track technical support issues and resolutions in the ticketing system
• Maintain up-to-date network diagrams and technical documentation

Project Work

• Lead client project as Project Manager, overseeing all aspects from inception to completion
• Conduct annual internal IT assessment and provide actionable recommendations
• Set up and configure next-generation firewall, managed switches, enterprise wireless, SIEM, and endpoint security
• Deploy cloud servers with an open-source virtualisation
• Configure Microsoft 365 environments, including user provisioning, licensing, and other essential services
• Configure and manage Microsoft 365 services, including Exchange, SharePoint, OneDrive, and other services
• Implement and maintain Microsoft 365 security measures and policies, including Entra ID, Intune, Purview, Cloud Defender, MFA, and Conditional Access

Security Management

• Comply with all policies and procedures published under Information Security Management System category
• Fulfil the requirements of Information Security Management System standards

Others

• Any other ad-hoc duties as required by the company from time to time

The Ideal Candidate:

• Diploma or Degree in Information Technology or a related field
• Strong communication and teamwork abilities
• Ability to work independently and under pressure
• Strong work ethic and commitment to quality
• Ability to learn new things quickly

By submitting your resume to us, you agree that we may process your personal information in accordance with our Data Protection Policy. This includes collecting, storing, and using your personal data for the purpose of evaluating your qualifications and suitability for employment opportunities within our company. You understand that providing inaccurate or incomplete information may affect the evaluation of your application. If you have any concerns regarding the processing of your personal data, please refer to our Data Protection Policy or contact our Data Protection Officer.

https://www.entrustnetwork.com/privacy-policy/

Position Overview:

We are seeking a highly skilled Senior Cloud Architect with deep expertise in Microsoft Azure to design, implement, and manage cloud solutions for our enterprise clients. The ideal candidate will have extensive experience in cloud architecture, infrastructure, and application modernization, with a proven track record of delivering scalable, secure, and cost-effective Azure solutions.

Role Type – Contract Based

Role Tenure – 6 month to One Year

Location – Singapore

Requirement – Singapore PP or PR

Key Responsibilities:

1. Cloud Strategy and Architecture:

- Design and implement end-to-end Azure-based cloud solutions aligned with business goals and technical requirements.

- Develop comprehensive cloud strategies, including multi-cloud and hybrid cloud models, ensuring optimal performance, scalability, and security.

2. Solution Design and Implementation:

- Lead the design of enterprise-grade solutions using Azure services such as Azure Kubernetes Service (AKS), Azure App Services, Azure Functions, and Azure Logic Apps.

- Architect and oversee the migration of on-premises applications and workloads to Azure, ensuring minimal downtime and seamless integration.

3. Governance and Security:

- Implement robust governance frameworks, leveraging tools like Azure Policy, Azure Blueprints, and Azure Security Center.

- Ensure compliance with industry standards and regulations such as GDPR, HIPAA, and ISO 27001.

4. Optimization and Cost Management:

- Continuously monitor Azure environments to optimize resource usage and manage costs effectively.

- Introduce cost-saving strategies, including reserved instances, right-sizing, and automation of scaling processes.

5. Collaboration and Leadership:

- Act as a technical leader and mentor for cross-functional teams, guiding best practices in Azure cloud architecture.

- Collaborate with business stakeholders, DevOps teams, and security teams to align solutions with organizational objectives.

6. Innovation and Modernization:

- Drive innovation by integrating cutting-edge Azure technologies, including AI/ML services, serverless computing, and data analytics platforms.

- Modernize legacy applications by leveraging Azure PaaS and SaaS offerings.

Qualifications and Skills:

- Experience:

- 10+ years of experience in IT architecture, with at least 5 years focused on Azure cloud solutions.

- Strong expertise in designing and deploying large-scale Azure environments across various industries.

- Technical Skills:

- In-depth knowledge of Azure services, including virtual networks, storage, databases, identity services, and DevOps toolchains.

- Proficiency in containerization technologies (Docker, Azure Kubernetes Service) and Infrastructure as Code (Terraform, Bicep, ARM templates).

- Hands-on experience with Azure security tools like Azure AD, Azure Security Center, and Azure Sentinel.

- Soft Skills:

- Excellent communication and presentation skills to interact with stakeholders at all levels.

- Proven leadership abilities to drive technical teams and manage complex projects.

Preferred Certifications:

- Microsoft Certified: Azure Solutions Architect Expert

- Microsoft Certified: Azure Security Engineer Associate

- Microsoft Certified: DevOps Engineer Expert

- TOGAF or equivalent architectural frameworks certification

What We Offer:

- A leadership role in shaping the future of Azure cloud solutions.

- Opportunities to work on challenging, large-scale Azure projects.

- Competitive salary, benefits, and professional development programs.

Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• Users profile administration
• Provides IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Working Hours: 9.00am - 05.30pm (Mon to Fri)

[6 Months contract, renewable]

As a IT Infrastructure Engineer in our team, you will create comprehensive user guide documentation to configure their systems to pipe logs to Government Cyber Security Operations Centre (GCSOC).

The scope of work encompasses approximately 150 products, including operating systems, servers, networking security, databases monitoring, cloud native services etc.

Key Responsibilities:

· Create clear, concise, and comprehensive user guides for WOG ICT products (Operating Systems, Servers, Firewall, Database, Cloud Service, etc) to send required logs to central monitoring service provided by GovTech.

· Develop step-by-step instructions for ICT product configuration and/or setup required, to achieve GCSOC outcome.

· Conduct own research or setup to gather accurate technical information.

· Ensure documentation adheres to GovTech standards and best practices.

· Update and maintain existing documentation as products evolve.

· Incorporate user feedback to improve guide clarity and usability.

Skill Requirement:

· Minimum of 4 years of relevant experience

· Must have experience in creating technical documentation (user guide, product guide, etc)

· Familiarity with ICT concepts, including operating systems, networking, databases, and security.

· Understanding of SIEM systems and log management.

· Able to setup temporary system using virtualisation technology to collect relevant information or visual contents required for documentation.

· Ability to translate complex technical information into user-friendly content

· Self-reliance and ability to work independently on creating the documentation

· Knowledge of technical documentation best practices and standards (optional)

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office