Responsibilities:

System Administration

• Install, configure, and maintain computer operating systems and services, including Windows, Linux, and macOS
• Monitor system performance, troubleshoot issues, and ensure network, system, and endpoint security

User Helpdesk Support

• Provide end-users remote and onsite technical support, addressing hardware, software, and network issues
• Respond promptly to helpdesk tickets, emails, and phone calls, and resolve or escalate issues effectively as necessary

Knowledge Sharing

• Document and track technical support issues and resolutions in the ticketing system
• Maintain up-to-date network diagrams and technical documentation

Project Work

• Lead client project as Project Manager, overseeing all aspects from inception to completion
• Conduct annual internal IT assessment and provide actionable recommendations
• Set up and configure next-generation firewall, managed switches, enterprise wireless, SIEM, and endpoint security
• Deploy cloud servers with an open-source virtualisation
• Configure Microsoft 365 environments, including user provisioning, licensing, and other essential services
• Configure and manage Microsoft 365 services, including Exchange, SharePoint, OneDrive, and other services
• Implement and maintain Microsoft 365 security measures and policies, including Entra ID, Intune, Purview, Cloud Defender, MFA, and Conditional Access

Security Management

• Comply with all policies and procedures published under Information Security Management System category
• Fulfil the requirements of Information Security Management System standards

Others

• Any other ad-hoc duties as required by the company from time to time

The Ideal Candidate:

• Diploma or Degree in Information Technology or a related field
• Strong communication and teamwork abilities
• Ability to work independently and under pressure
• Strong work ethic and commitment to quality
• Ability to learn new things quickly

By submitting your resume to us, you agree that we may process your personal information in accordance with our Data Protection Policy. This includes collecting, storing, and using your personal data for the purpose of evaluating your qualifications and suitability for employment opportunities within our company. You understand that providing inaccurate or incomplete information may affect the evaluation of your application. If you have any concerns regarding the processing of your personal data, please refer to our Data Protection Policy or contact our Data Protection Officer.

https://www.entrustnetwork.com/privacy-policy/

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office

1. Job Description

a) Design network structure (including cabling, configuring hardware devices and housekeeping) in the following fixed and wireless environments

a.i) Enterprise

a.ii) LAN, WAN, VLAN

b) Design firewall, network access and cyber-security structure (including configuring hardware devices)

c) Design virtual machine environments to support network systems

d) Install, set up and operate server operating systems and perform system administration tasks

e) Install, set up and operate backup and storage systems

f) Operate and maintain network and virtual elements

g) Perform installation, configuration and set-up of all new computer / laptop / computerised equipment

h) Participate and perform duty engineering works in shift work when rostered

i) Take and manage in-coming calls from end users (including logging of trouble tickets and resolution)

j) Perform any tasks as instructed by the supervisor

2. Job Requirements (Singaporeans Only)

a) Team player with good communication and interpersonal skills

b) Able to work after office hours to service customer environments

c) Familiar with Cisco or equivalent network calculations, commands and technologies (certifications would be advantageous)

d) Familiar with AWS or equivalent cloud commands, budgets and technologies (certifications would be advantageous)

e) Familiar with Synology or equivalent storage calculations, commands and technologies (certifications would be advantageous)

f) Familiar with APC or equivalent UPS calculations, commands and technologies (certifications would be advantageous)

g) Familiar with cabling or equivalent UTP or fibre-related calculations, housekeeping and standards (certifications would be advantageous)

h) Familiar with the use of Autocad, Adobe PDF, Microsoft Word, Excel, PowerPoint, Visio, Teams, SharePoint and Project (certifications would be advantageous)

i) Minimum ITE Higher NITEC qualifications (Fresh/Entry)

j) Minimum English with grade C6 at N or O levels

3. To Apply

Write to [email protected] or apply via Careersfuture (preferred)

Refer to www.ectivise.com

Brief description:

iO3 is a fast growing company in the field of maritime digital solutions and satellite connectivity.

We are hiring an IT service engineer to help manage and support our expanding customer base, with an emphasis on prompt response and exemplary delivery of support/solutions.

The candidate should expect a high tempo, dynamic environment and is joining a team of engineers that are strongly driven and passionate about what they do.

Jobscope:

1. Assist team lead in ensuring customers’ requests are promptly resolved, or to liaise with vendors to arrive at a solution
2. Responding to technical support calls/emails from vessel for computer, application and connectivity issues
3. Setting up and installing new computers, network infrastructure (up to L2) and software on board vessels or at shore
4. Maintain network infrastructure drawing for each vessel
5. Remote assistance to vessels upon coordination of timezone
6. Diagnosing and fixing network problems and hardware or software faults
7. Maintaining inventories of hardware and software for each vessel
8. Assist in ensuring prompt quotation, procurement and delivery of equipment to customer premises or vessels
9. Be actively involved in project preparation or solutions to meet customers’ requirements
10. Exposure to other segments of IT ie OT equipment, CCTV, WiFi infrastructure, satellite communications
11. Any other tasks assigned

Requirements:

1. Candidate must be at least physically fit to board vessels (few days per month)
2. Proficient in L1 networking, windows OS and MS office, WiFi networking, network infrastructure, firewall, VLANs, routing
3. Irregular hours at times, including weekends/public holidays, dependent on vessel’s schedule and arrival. Shipboard allowance is provided for vessel attendance.
4. Able to work on own and be responsible to prepare proper documentation for work completion
5. Keen to learn and driven to excel
6. Minimum NITEC, Higher NITEC or Diploma in relevant fields of study
7. This position is open to fresh graduates as well, training will be provided

Benefits

• Good progresssion X Stable company
• 5 days work week
• Close to MRT

Responsibilities

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract

Additional Information

• 5 Days work week (Monday to Friday, 9am to 6.30pm)

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Aruba Wired or Wireless certification is a must
• Well-versed with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security, and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• The ability to set up and configure server hardware will be an added advantage
• Excellent organizational, prioritization, and multitasking skills

Job Description

1. To be positive role models to all residents
2. To provide care and supervision to the resident
3. To be a good listener to the residents and if needed, offer positive advice
4. To aid in basic development and change process of the residents
5. To ensure the safety of the residents at all times
6. To ensure that the residents are punctual and on time for activities and programmes
7. To treat every resident with dignity, respect and equality
8. As a team member, you are to be available at all times (whether on or off duty) to assist colleagues in need
9. To report to the designated Supervisor or Head of Operations
10. To abide by the Code of Conduct
11. To accompany the residents for activities when required
12. Be vigilant to the mood of resident(s) and behavioural changes
13. To ensure every resident adheres to rules and regulations
14. To undertake any other duties specified by Head of Home and senior management.

Technical Competencies:

Minimum qualification - Diploma
Good spoken and written English
Immediate availability is advantageous

Core Competencies:

Willing to learn and is a good team player
Able to multi-task and possess initiative to respond to various situations
Able to perform shift work (overtime allowance) including weekends and public holidays

Preferred achievements / characteristics:

Basic counselling or social work qualification or experience is an advantage
Patient, calm and a good listener
Fresh graduates looking to start in the sector welcome to apply

Responsibilities:

· Learn and apply sales techniques. Observing and carrying out sales processes;

· Assist with proactive grow existing customers as well as to develop new sales opportunities;

· Build & maintain good relationships with new and/or existing clients, and provide quality after-sales service;

· Prepare quotation for submission to clients and follow up on the status;

· Updating documents and maintain sales records;

· Learn and apply sales techniques. Observing and carrying out sales processes;

· Liaise with technical team to address customer enquiries;

· Any other job duties as assigned by Supervisor;

Requirements:

· At least 1-2 years of professional sales experience in sales/client relations or business development in IT solutions industry;

· Candidate must possess at least Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Business;

· Knowledge in IT is an advantage;

· Experience with Microsoft Office applications;

· Result-oriented with the ability to work independently and under pressure;

· Excellent communication, good interpersonal skill and effective time management;

We are seeking a Highly Motivated Freight Specialist with experience in the logistics and shipping industry.

Basic Information

1. Monday to Friday, Work Week.
2. Office Hours, 9am to 6pm.
3. Walking Distance from MRT (7mins)

Job Summary

• Proficient to handle both import & export full set documentation.
• Create shipping marking, bills of lading, and other documentation.
• Collaborating with our carriers, coloaders, and external team to ensure timely and accurate delivery of orders.
• Maintain a professional demeanor and build lasting customer relationships.
• Communicating proactively with customers to keep them informed about their orders and any potential issues.
• Handling customer inquiries via phone, email, and live chat regarding shipping orders, tracking information, delivery status, and product inquiries.

Scope of work

• Prepare technical training materials for new kitchen equipment as and when needed.

• Train new technicians on technical skills and service quality in conformance with company mission and vision.

• Perform quality checks on technicians’ technical service and service quality in conformance with company mission and vision.

• Perform troubleshooting, repair, and servicing of kitchen equipment, as and when needed.

• Perform preventive maintenance of kitchen equipment, as and when needed.

• Perform delivery and installation of kitchen equipment to customer sites, as and when needed.

• Ensure proper care of tools, materials, and work areas.

• Ensure proper care of company properties.

• Ensure proper care of spare part inventories as issued by company.

• Ensure the daily work activities are carried out in a timely manner and in accordance with the company procedures and standards.

• Carry out any other tasks as reasonably requested by the Operations Manager.

Requirements

· Preferably with prior experience in servicing and repair of commercial kitchen equipment.

· Pro-active, keen to learn, self-motivated, and ability to work independently.

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Aruba Wired or Wireless certification is a must
• Well-versed with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security, and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• The ability to set up and configure server hardware will be an added advantage
• Excellent organizational, prioritization, and multitasking skills

Position Summary:

• This position is responsible for sustainability business support, performing ESG performance/rating improvement, sustainability report assistance, report assurance and other sustainability related service.

Job Responsibilities:

• Prepare ESG/CSR/Sustainability report
• Ensure reports submitted on time and high-quality delivery
• Provide technical supprt / solution to sales specialist when approaching new customer
• Conduct sustainability report assurance and prepare verification statement.
• Sustainability standards study and prepare verification statement.
• Establish harmony relationship with clients.

Job Requirements:

• At least 2 years working experience.
• Possess a Degree in Environmental, Law, Finance, sustainability related background is a plus.
• Familiar with GRI, ISSB, IFRS, SASB,TCFD,AA1000, CDP,SBTI or relevant will be added advantageous
• Knowledge of rules, regulations and procedures related to sustainability.
• With innovative thinking and willing to develop new business.
• Ability to work independently and customer-oriented thinking

Job Description:

We are seeking a detail-oriented IT Executive with 3 years of experience in the food and beverage industry to join our team. The ideal candidate will have a strong background in managing IT infrastructure, providing technical support, and implementing innovative solutions to improve operational efficiency.

Key Responsibilities:

· Manage and maintain the company's IT infrastructure, including servers, networks, and hardware.

· Provide technical support to staff, troubleshooting issues and ensuring minimal downtime.

· Implement and oversee cybersecurity measures to protect company data.

· Collaborate with other departments to identify and implement IT solutions that enhance productivity and efficiency.

· Conduct training sessions for employees on new software and technology.

· Oversee IT security measures, including the deployment and upkeep of antivirus solutions across all devices.

· Coordinate with IT suppliers for ongoing maintenance and tracking of software license renewals.

· Diagnose and address issues with network connectivity, including software applications like Microsoft Office, HR, and Accounts software.

Requirements:

· At least 3 years of experience in an IT role, preferably in the food and beverage industry.

· Bachelor's degree in Information Technology, Computer Science, or a related field.

· Strong problem-solving skills and attention to detail.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Familiarity with IT infrastructure management, cybersecurity, and technical support

Role Overview:

We are seeking a dynamic and results-driven Digital Marketing Specialist to join our team. This role involves developing, implementing, and optimizing digital marketing strategies to enhance our brand presence, drive customer engagement, and generate leads. The ideal candidate is creative, analytical, and well-versed in the latest digital marketing trends and tools.

Key Responsibilities:

1. Digital Campaign Management: Plan and execute digital marketing campaigns across various platforms, including Google Ads, social media, email, and display advertising.
   Monitor, analyze, and report on campaign performance to optimize ROI.
   
2. Search Engine Optimization (SEO): Conduct keyword research and implement SEO strategies to improve organic search rankings.
   Optimize website content and structure for search engines.
   
3. Social Media Marketing: Manage and grow the company’s presence on platforms like Facebook, Instagram, LinkedIn, and TikTok.
   Develop and schedule engaging content tailored to target audiences.
   
4. Content Creation: Collaborate with internal teams to create compelling written, visual, and video content.
   Ensure content aligns with brand guidelines and resonates with local audiences.
   
5. Analytics and Reporting: Track and measure the effectiveness of digital marketing campaigns using tools like Google Analytics and data dashboards.
   Provide insights and actionable recommendations based on performance data.
   
6. Email Marketing: Develop and manage email marketing campaigns, including automation, segmentation, and A/B testing.
   Monitor email campaign metrics and refine strategies for better engagement.
   
7. E-Commerce and Lead Generation: Optimize the company’s e-commerce channels or lead generation funnels to improve conversion rates.
   Implement strategies for customer retention and upselling.
   
8. Stay Updated: Keep abreast of digital marketing trends, new tools, and best practices, particularly in the Singaporean market.
   

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office

We are looking for a talented and innovative Events Designer & Creative Specialist to join our team at GO. This role is ideal for a creative individual with a flair for designing visually compelling event concepts and delivering engaging animations and video content.

Key Responsibilities:

• Event Design: Develop creative concepts, layouts, and designs for a variety of events, including corporate events, team-building activities, and experiential marketing campaigns.
• 3D and Visual Mockups: Create detailed 2D/3D visual mockups and event proposals to bring concepts to life for clients.
• Animation and Motion Graphics: Design and produce high-quality animations, motion graphics, and multimedia content to enhance event presentations and marketing materials.
• Video Production: Edit and produce videos, including event recaps, promotional content, and social media-ready assets.
• Collaboration: Work closely with project managers, clients, and vendors to ensure design elements align with overall event goals and expectations.
• Brand Adherence: Ensure all creative work aligns with the client’s brand guidelines and vision.
• Trend Awareness: Stay up-to-date with industry trends, tools, and technologies to continually enhance the quality and innovation of deliverables.

Requirements:

• Experience: 3-5 years of experience in event design, animation, and video production, preferably within the events or experiential marketing industry.
• Design Skills: Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), SketchUp, or other 3D modeling tools.
• Creative Vision: A strong portfolio showcasing a variety of design, animation, and video projects.
• Technical Expertise: Knowledge of video editing, motion graphics, and animation techniques.
• Attention to Detail: Strong organizational skills with a keen eye for detail and aesthetics.
• Communication: Ability to articulate and present creative ideas clearly to clients and team members.
• Problem-Solving: Capable of managing multiple projects, meeting deadlines, and troubleshooting creative challenges under tight timelines.
• Adaptability: Willingness to work in a fast-paced environment and adjust to evolving client needs.

Why Join Us?

• Be part of a creative team that values innovation and artistic expression.
• Work on diverse and exciting projects that push creative boundaries.
• Gain opportunities for professional growth and skill development in a supportive environment.

Learn more about us on https://www.instagram.com/dreamswithgo and https://getout.events

Be at the forefront of education and training

Who We Are

We are a leading eLearning content development and service provider offering end-to-end services for a wide array of clients including government agencies, institutions of higher learning and corporate clients.

The Role
We are looking for dynamic and passionate eLearning Learning Development Specialists to create engaging and compelling education and training digital content.

The Job

• Transform existing face-to-face teaching and training content for eLearning delivery
• Design and develop eLearning materials and content that meets desired learning outcomes
• Analyse and assess learning needs and instructional materials
• Design appropriate eLearning activities and assessments
• Collaborate with subject matter experts to develop course content
• Work together with the digital media team to create supporting media (e.g audio/video/animation, simulations)

The Requirements

• Degree in education, instructional design or related field
• Sound knowledge in instructional design or curriculum development
• Ability to manage and handle multiple tasks
• Problem-solving skills, deadline-focused, and goal-driven
• Exceptional attention to detail
• Excellent written, oral and presentation skills
• Collaborative team player in a cross-functional environment

To Apply

• Resume
• Current and expected salary
• Only shortlisted candidates will be contacted for an interview
• Immediate candidates preferred

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission.

Job Description

• Supporting the Product team that powers the Wise Card issuing infrastructure to our partners. You’ll be spearheading the end-to-end operational onboarding flow of new partners which includes configuring set-up in Visa/Mastercard, onboard partners onto Apple Pay/Google Pay and solving physical card issuance requirements.
• Taking full ownership of projects from initial scoping to final implementation, including assessing problem size and impact, creating rollout plans, collaborating across teams, conducting testing, and refining solutions.
• Identify bottlenecks and areas of improvement from a Product Ops perspective
• Work closely with Product team to optimise the card onboarding flows
• Own and drive conversations with card manufacturers when it comes to submitting change requests and other changes required for the cards program
• Build out operational guides for new product offering and managing customer physical card programs
• Assist CS teams when escalations are made with regards to delivery issues
• Work closely with Finance on ensuring that all card invoices are promptly delivered and processed on time
• Manage disputes & chargeback requests as well as escalations from partners/internal teams

Qualifications

• You have a technical understanding and knowledge of card issuing products and implementation flows and the ability to apply it to develop and/or recommend solutions.
• You have delivered big-sized projects, working with engineers or other product or operational teams, and can demonstrate clear impact on your projects. You have previous experience making improvements to a product or process.
• You have a track record of achieving targets and goals, setting, and monitoring success.
• You can clearly articulate, simplify, and scope problems with data and customer insights, and follow through to completion. You can identify gaps in products and processes and show initiative to independently solve new issues.
• You’re proactive and a great relationship builder, experienced at working closely with external partners by tailoring your communication style for the right audience as well as product development teams, including product managers and engineers.
• You consider and map mission impact when scoping new projects.
• You actively seek stakeholder feedback and empathise with viewpoints and feedback from others.
• You are flexible with your working hours to work with teams in different time zones.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

What you’ll be doing?

The Senior Technical Product Support Specialist is a Level 3 support role, providing advanced technical assistance for Sabre’s Hospitality Solutions. This role involves resolving complex customer issues, collaborating with internal teams, and ensuring the smooth operation of support processes. The specialist will act as a key point of contact for technical escalations, guiding customers and internal staff to best practices while helping improve overall support efficiency.

This role is ideal for someone with a passion for solving complex technical problems, providing excellent customer service, and helping a team grow and succeed.

Key Responsibilities:

· Take ownership of escalated cases from Level 2 support, including urgent and high-priority customer incidents, ensuring timely resolution and preventing recurrence.

· Engage directly with customers via calls, chats, emails, or support portals to address their concerns when necessary.

· Monitor and resolve high-priority issues, ensuring they are addressed effectively and within expected timelines.

· Review and enhance internal support procedures and coach team members to adhere to best practices.

· Participate in regular meetings with product and development teams to prioritize and address software defects, focusing on strategic customer needs.

· Identify and address potential customer issues before they escalate, promoting better product health and customer satisfaction.

· Develop and expand the internal knowledge base by working with product and development teams, creating resources to assist the support team.

· Assess team training needs, provide technical guidance, and contribute to performance reviews.

· Represent the support team in meetings with executives, customers, and other stakeholders.

· Advise customers on the best use of Sabre products to maximize their value.

· Temporarily assist with monitoring support quality to ensure high standards.

· Support organizational goals by driving internal projects and initiatives.

Qualifications And Education Requirements:

· Bachelor’s degree in Computer Science, Information Technology, or a related field.

· Minimum of 5 years of experience in a technical product support role.

· Strong knowledge of cloud platforms (e.g., AWS, Azure), networking (TCP/IP, DNS), and system administration (Linux, Windows).

· Proficiency in debugging tools, APIs, and scripting (e.g., Python, Bash).

· Expertise in analyzing logs, monitoring tools (e.g., Splunk, Nagios), and resolving complex software or integration issues with a focus on security and compliance.

· Familiarity with database troubleshooting (SQL), and performance optimization.

Preferred Skills:

· Understanding of Property Management Systems (PMS), Central Reservation Systems (CRS), and Channel Management.

· Technical certifications such as ITIL, CompTIA, or equivalent.

· Advanced certifications in customer support tools or related technologies.

· Proficiency in Mandarin or Japanese.

Personal Attributes:

· Strong written and verbal communication skills with excellent interpersonal abilities.

· Demonstrates integrity, professionalism, and a high level of ethical standards.

· Analytical mindset with a passion for problem-solving.

· Detail-oriented and committed to delivering exceptional customer service.

· Self-motivated and effective in a matrixed, geographically distributed organization.

Why Sabre?

At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter. Join us and help shape the future of travel.

Salary: S$15 - S$20 per hour

Working Hours: Flexible part-time schedule

Key Responsibilities:

• Manage accounts receivable, including invoicing, payment tracking, and reconciliation.
• Follow up on overdue payments through polite and professional communication with clients.
• Maintain accurate and up-to-date records of transactions.
• Assist in preparing accounts receivable reports and analysis.
• Collaborate with the finance team to resolve billing discrepancies.
• Perform other ad-hoc finance-related tasks as assigned.

Requirements:

• Diploma in Accounting, Finance, or a related field (or currently pursuing studies in these areas).
• Previous experience in accounts receivable or general accounting is an advantage.
• Strong attention to detail and organizational skills.
• Proficiency in MS Excel and accounting software is preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently and meet deadlines.

Additional Information:

• This position is open to Singapore Citizens and Permanent Residents ONLY
• We are committed to providing an inclusive and supportive work environment for all employees.

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

What you’ll be doing?

The Senior Technical Product Support Specialist is a Level 3 support role, providing advanced technical assistance for Sabre’s Hospitality Solutions. This role involves resolving complex customer issues, collaborating with internal teams, and ensuring the smooth operation of support processes. The specialist will act as a key point of contact for technical escalations, guiding customers and internal staff to best practices while helping improve overall support efficiency.

This role is ideal for someone with a passion for solving complex technical problems, providing excellent customer service, and helping a team grow and succeed.

Key Responsibilities:

· Take ownership of escalated cases from Level 2 support, including urgent and high-priority customer incidents, ensuring timely resolution and preventing recurrence.

· Engage directly with customers via calls, chats, emails, or support portals to address their concerns when necessary.

· Monitor and resolve high-priority issues, ensuring they are addressed effectively and within expected timelines.

· Review and enhance internal support procedures and coach team members to adhere to best practices.

· Participate in regular meetings with product and development teams to prioritize and address software defects, focusing on strategic customer needs.

· Identify and address potential customer issues before they escalate, promoting better product health and customer satisfaction.

· Develop and expand the internal knowledge base by working with product and development teams, creating resources to assist the support team.

· Assess team training needs, provide technical guidance, and contribute to performance reviews.

· Represent the support team in meetings with executives, customers, and other stakeholders.

· Advise customers on the best use of Sabre products to maximize their value.

· Temporarily assist with monitoring support quality to ensure high standards.

· Support organizational goals by driving internal projects and initiatives.

Qualifications And Education Requirements:

· Bachelor’s degree in Computer Science, Information Technology, or a related field.

· Minimum of 5 years of experience in a technical product support role.

· Strong knowledge of cloud platforms (e.g., AWS, Azure), networking (TCP/IP, DNS), and system administration (Linux, Windows).

· Proficiency in debugging tools, APIs, and scripting (e.g., Python, Bash).

· Expertise in analyzing logs, monitoring tools (e.g., Splunk, Nagios), and resolving complex software or integration issues with a focus on security and compliance.

· Familiarity with database troubleshooting (SQL), and performance optimization.

Preferred Skills:

· Understanding of Property Management Systems (PMS), Central Reservation Systems (CRS), and Channel Management.

· Technical certifications such as ITIL, CompTIA, or equivalent.

· Advanced certifications in customer support tools or related technologies.

Personal Attributes:

· Strong written and verbal communication skills with excellent interpersonal abilities.

· Demonstrates integrity, professionalism, and a high level of ethical standards.

· Analytical mindset with a passion for problem-solving.

· Detail-oriented and committed to delivering exceptional customer service.

· Self-motivated and effective in a matrixed, geographically distributed organization.

Why Sabre?

At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter. Join us and help shape the future of travel.

A well-established company specializing in marine equipment and boat spares is seeking a motivated Marine Sales Specialist to join their team.

Known for delivering exceptional products and services, they cater to the stringent demands of both local and international markets.

About First Konnection
As the authorized recruitment specialist, First Konnection simplifies the application process and provides personalized support to candidates.

Key Responsibilities

• Develop and maintain strong relationships with new and existing clients.
• Identify new sales opportunities and expand the client portfolio.
• Provide excellent customer service and technical support for marine products.
• Meet and exceed sales targets while contributing to overall team objectives.

Key Qualifications & Skills

• Strong communication and interpersonal skills.
• Ability to work both independently and collaboratively.
• Sales experience (marine industry experience is advantageous but not required).
• Customer service orientation with problem-solving abilities.
• Goal-driven and result-oriented mindset.
• Technical aptitude or willingness to learn about marine equipment.

What We Offer

• Competitive base salary with a commission structure.
• Additional rewards: AWS (13th Month Bonus) and Variable Bonus (1 to 1.5 months, performance-dependent).
• Growth opportunities with a reputable leader in the marine industry.

Application Process
First Konnection is here to make your application journey seamless, offering:

• Simplified and hassle-free processes.
• Direct communication with timely updates.
• Personalized advice and guidance throughout the process.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)