Job Description

• Support the senior leaders in succession planning, to identify, groom and position high potential/top performing talents for leadership positions, targeting to maintain a competitive talent pool for next generation of leaders globally
• Analyse talent data and metrics to keep track of the talent health within the organization
• Implement talent strategies, solutions and frameworks to support business needs and drive optimal talent outcomes across the region
• Work closely with business leaders and key stakeholders across the region to drive key talent management initiatives around talent review, performance management and leadership development to ensure a high performing culture
• Manage strategic talent programmes aimed at driving business value across the region
• Influence and guide stakeholders to manage complex initiatives and deliver best-in-class programs
• Conduct research and analyse data to generate insights, evaluate initiatives and develop solutions to support organisation-wide talent initiatives
• Coordinate best practices and deliver effective talent programmes across multiple countries

Requirements

• Bachelor’s degree or above
• At least 4 years of relevant HR or management consulting experiences in people management and strategy
• At least 2 years of experiences in Key/Critical Talent Strategies (Key Talent Engagement and Development)
• Experience in leading organization-wide talent management/transformation strategy, planning and executions at regional/global level is required
• Analytical with strong project management and execution skills. Good communication and stakeholder management skills
• Detail-oriented, well-organized and able to manage multiple tasks efficiently
• Willingness to roll up sleeves to get the job done
• Enthusiastic team player with a positive work attitude, able to work in a dynamic environment
• Fast learner with excellent planning, time management and organizational skills to meet strict deadlines
• High level of integrity and discretion in handling confidential information and working with stakeholders
• Proficient in Google and Microsoft Office products such as MS Excel and Powerpoint

Pay: $20.00 - $30.00 per hour

Expected hours: 7 – 21 per week

Content Creation

• Product Content Development: Write and edit product descriptions and content for e-commerce sites, ensuring clarity and consistency. Establish systems, standards, and best practices for new product listings, content creation, distribution, and ongoing updates.
• Collaborative Content Creation: Work closely with cross-functional teams—product procurement, graphics, and sales—to keep content updated and aligned with business goals.
• Written Content: Produce a range of written materials, including blog posts, articles, project references, website copy, product descriptions, and email newsletters.
• Visual Content: Create or collaborate on the development of graphics, videos, infographics, and animations to support written content, including content for social media platforms, YouTube, and other video platforms.
• Multimedia Assets: Depending on your skills, create or source multimedia elements such as photography, videos and more.

Content Strategy Development

• Content Planning: Create a comprehensive content calendar that outlines topics, formats (such as blog posts, videos, and social media updates), and posting schedules, aligning with overall marketing goals.
• Audience Insights: Conduct research on the target audience’s preferences, behaviors, and trends to produce content that resonates and fosters engagement.
• SEO Integration: Develop content strategies that incorporate relevant keywords, optimizing for better search engine rankings and driving organic traffic.

Social Media Management

• Platform Strategy: Design and execute content strategies tailored for specific platforms (e.g., Facebook, Instagram, LinkedIn, Twitter, TikTok, YouTube).
• Audience Engagement: Foster community interaction by responding to comments, messages, and direct interactions on social media, building loyalty and engagement.
• Analytics & Insights: Track post performance and social media engagement, analyzing key metrics like impressions, shares, likes, comments, and click-through rates (CTR).

SEO & SEM (Search Engine Optimization & Marketing)

• Keyword Research: Perform keyword research to uncover SEO opportunities and integrate high-value keywords into content.
• On-Page SEO: Optimize content for search engines by refining headings, meta descriptions, alt texts, and URLs.
• Off-Page SEO: Work with teams to build backlinks and improve domain authority.
• Content Optimization: Ensure that content is optimized for both search engines and user experience, improving visibility and engagement.

Website Content Management (WordPress & WooCommerce)

• Website Updates: Regularly update and add fresh content (such as blog posts and landing pages) to the company’s website.
• User Experience Focus: Ensure content is easy to navigate, mobile-friendly, and engaging, optimizing the overall user experience.
• Landing Page Optimization: Create and refine landing pages to boost conversions for campaigns like lead generation or product promotions.

Analytics & Reporting

• Performance Monitoring: Track content performance using tools like Google Analytics, social media insights, and marketing dashboards.
• Conversion Tracking: Monitor KPIs such as traffic, engagement, leads, sales, and bounce rates to evaluate the success of content initiatives.
• Reporting & Insights: Prepare detailed performance reports, identifying strengths, weaknesses, and areas for improvement, and present findings to senior management.
• A/B Testing: Test variations of content, headlines, or strategies to determine the most effective approach for engaging the audience.
• Cross-Functional Collaboration: Work with sales, product, and other teams to ensure content aligns with broader brand objectives and campaigns.

Campaign Management

• Campaign Concept Creation: Develop and execute digital marketing campaigns across various platforms, using content to engage the target audience.
• Execution & Coordination: Manage daily content creation, curation, and distribution efforts within active campaigns.
• Campaign-Specific Content: Tailor content for specific initiatives such as seasonal promotions, product launches, or influencer collaborations.

Email Marketing

• Campaign Design: Create compelling email newsletters, promotional messages, and follow-up sequences with attention-grabbing subject lines, engaging copy, and clear calls to action.
• Segmentation: Segment email lists based on audience demographics and behavior to ensure relevant content reaches the right recipients.
• Performance Tracking: Monitor open rates, click rates, bounce rates, and unsubscribe metrics to evaluate and optimize email campaign effectiveness.

Brand Awareness & Reputation Management

• Building Brand Presence: Develop content that enhances brand visibility and establishes the company’s authority within the industry.

Key Job Purpose:

• Dossier preparation & product registration submissions to HSA, leading to timely introduction of new products and responsible for supplemental filings for any changes.
• Assisting in data/information gathering & dossier compilation for product registration submission & other related licenses for SAP affiliates & distributors including progress monitoring & follow-ups.
• Provide regulatory support, update, advisory & knowledge sharing to S-Corp, 3rd party manufacturers & other manufacturers and to Sysmex affiliates & distributors in order to remain in compliance with the government regulatory requirements in Asia Pacific.

Job Responsibilities:

1. Product Registration (Local):

• Prepare & submit product registration documentation & other relevant licences’ application and ensure submissions are complete, properly formatted, and comply with applicable regulatory requirements that lead to timely approval of new product registration in Singapore
• Review and edit dossier to comply with regulatory requirements
• Notify and update Health Sciences Authority (HSA) of any change of particulars / documents related to product registration
• Ensure changes to the approved products are timely submitted to authorities as required
• Ensure and maintain product approvals and licenses, including dealers etc. where applicable
• Manage Adverse Event and Field Safety Corrective Action reporting to HSA within the stipulated timeline
• Maintain product registration record and product registration database in iConnect to ensure proper documentation and record filing
• Maintain registration information in RA modules in S4& GTS and perform regulatory assessment and clearance to order blockage related to regulatory matters.
• Maintain the knowledge and awareness of current applicable regulations and standards and industry guidance in Singapore that impact the company’s compliance
• Support business partners in new product registration, re-registration, renewal and amendment
• Support Sales, Marketing and SCM in all regulatory related areas
• Assisting the operational tasks as required

2. Product Registration (Regional)

• Assisting the AP affiliates & distributors in data/information gathering from manufacturers, drafting/assisting in preparation of initial dossiers for submission
• Maintain product registration records and product registration databases to ensure proper documentation and record filing for all affiliates and business partners countries
• Maintain the knowledge and awareness of current applicable regulations and standards for all affiliates and business partner countries
• Support business partners in new product registration, renewals and amendments
• Support Sales & Marketing and SCM in all regulatory related areas
• Assisting the operational tasks as required

Job Requirements:

• BSc in Medical Science or equivalent
• Min 1 years’ experience in regulatory affairs including regulation research, technical documents creation and regulatory submissions.
• Medical Device Act & other medical device related regulations in Asia Pacific countries
• Fluent in English
• Knowledge of major IVD regulations/standards, at least IVD-R, ISO13485, MDSAP
• Basic computer knowledge & application, e.g. Microsoft Office, Power PDF, etc

Inside Sales Specialist (Field Services)

12 month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities

• Identifying opportunities for renewal of the existing service plans (and maintenance) for standard and custom systems
• Be proactive in proposing service plans for newly installed standard and custom systems
• Position spare parts as part of the service offering
• Follow-up and keep track of quotes sent (close opportunities)
• Advise customers & Sales representative on the client’s Service Plans & Spare Parts offering
• Guide and support Sales through the different steps of the quotation process, if requested
• Identify new opportunities for a Service Plan (based on past installations)

1. Contact Sales Rep, discuss with them about an opportunity to sell a Service Plan.
2. Create draft quote with all attachments and share it with the Sales rep.
3. Check with Management (specific region), Field Sales Effectiveness (FSE) and coordination team if we have their agreement to assume such coverage.
4. Send the quote to the customer. If the customer already has a Service Plan for other systems, we can add the new system to the quote for the renewal of the existing Service Plan.
5. Follow up on the sent quote (close opportunity).

• Connect with FSE and identify systems that require multiple spare parts or critical spares in customer’s process, promote the client’s Spare Parts Advisory Service.
• Connect with relevant teams to ensure spare parts for custom systems are identified and queries from customer are addressed (feedback shared)
• Provide all relevant information (items numbers for service and spare parts, and documentation) when contacted by Sales reps.
• Create and Track Unite Tickets, and Cases with Kits Spares for spare parts not set up in the CRM (Salesforce)

Requirement:

• Diploma or Bachelor’s Degree in any fields
• At least 1 year of proven inside sales experience in BioFarma industry
• Experience working with Salesforce.com (CRM) and MS Office package (Excel)
• Excellent verbal and written communications skills

Reg No: R22104540

EA License no: 94C3609

At Concentrix, we strive to find and grow exceptional people like you.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

We continue to offer revenue generation services now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy, Talent and Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

Renewal Sales Representative

Reporting to the Sales Manager, the Renewal Sales Representative role will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team. You will articulate the value of products or services to customers and accountable for revenue retention motions including product/service contract renewals, extension, upsell and expansion.

As part of our organization’s growth, this is a permanent role where you get to develop a new technology business line as our organization expands the business. We’re looking for individuals who are curious with excellent communication and strong stakeholder skill. You would be comfortable in managing ambiguity situation and manage complex, deep relationship to help the customer to uncover some challenges while setting in place new processes and workflows.

Successful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You get to cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, update account notes in our customer relationship management (CRM) system.

Responsibilities

• Works with complex and large territory/account, products/services, sales or account management processes and may serve as subject matter expert.
• Understand and capture the Voice of the Customer for assigned client.
• Respond to customer inquiries by following standard scripts and procedures.
• Confirm commitment of client’s maintenance contracts and works towards assigned contract revenue goals.
• Create a sales funnel that can support quota overall attainment.
• Make and receive calls with the intent of selling products/services or renewing existing contracts.
• Achieve and exceed quota targets and activity metrics within assigned accounts/territory.
• Convert small starting opportunities to significant sized opportunities over time.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Undertake research to understand prospect organization structures and identify important players.
• Assess client needs, requirements and facts to adequately recommend satisfactory product solutions.
• Work on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• Develop excellent technical knowledge needed for value proposition and solution selling.
• Collate and deliver exec-level presentations.
• Assess competitors by analyzing and summarizing competitor information and trends; identify sales opportunities and lead.
• Maintain the CRM to ensure all relevant data is captured promptly.

Competencies

• You will provide renewal selling services or solutions to a dedicated territory in ANZ, SEA, GCR, India region. Each region will be managed by a dedicated Renewal Sales Representative as an account manager. Candidates with excellent command of English/ Mandarin/ Cantonese/ Hindi language, cultural nuisance are encouraged to apply for this role as it requires business language liaison with each territory.
• Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.
• Strong consultative approach to engage clients and prospects.
• Result-driven with strong track record in delivering sales targets.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• 5 days work week (Mon - Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Onboarding and on-the-job learning programme will be provided.
• Comprehensive healthcare and medical plans including flexible benefits programme.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

If this sounds like an interesting opportunity, hit apply!

All shortlisted candidates will be contacted.

What you will do:
As Specialist, HR Operations, APAC, you will provide specialized administrative support to employees and line managers. Responds to complex inquiries from employees across the enterprise. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

How you will do it:

• Provide general support on work pass (new application, renewal, cancellation, etc)
• Manage the end-to-end payroll process, ensuring timely and accurate payment for all employees
• Prepare monthly payroll journals, reports, accruals & cost charging to Finance
• Manage on tax clearance submission, monthly CPF submission & annual income tax submission
• Maintain payroll records and ensure compliance with local labor laws and regulations
• Address payroll-related queries and resolve discrepancies in a timely manner
• Participate and support HR/Payroll Projects
• Handle staff enquiries on payroll matters

What we look for

• Diploma in Business/HR or equivalent with more than 2 years of work experience
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Good communication and interpersonal skills
• Ability to handle confidential payroll information with discretion
• Basic knowledge of Singapore payroll regulations, CPF, and tax filings
• Good working attitude and willingness to learn new skill

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

• Project planning and requirements gathering, ensuring project requirements are met

• Creation and management of project plans

• Ensure projects run on time and are staffed appropriately

• Manage the implementation of information systems to meet identified business needs, acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales, and quality

• Give proposals for project strategies, planning, definition of tasks and deliverables, quality control, risk analysis and management

• Participate in functional working groups and progress meetings

• Provide effective leadership for the project team ensuring that team members are motivated and constantly developing their skills and experience

• Minimum 5 years of relevant IT experience

• Demonstrates the ability to adopt a risk-based audit methodology to identify IT risks, design appropriate tests of controls using data analytics where possible and recommend effective solutions to mitigate control gaps.

• Broad understanding of IT risks across domain areas such as application development, infrastructure resiliency, networking, cloud, cybersecurity, IT operations, ERP systems and emerging technologies such as Al/ML.

• Able to work independently with minimal supervision and as part of a dynamic team to complete audit projects with quality and on time.

• Strong analytical, critical thinking, teamwork, communication and report writing skills.

Job title – Lead Specialist, Health Nutrition & Care

Location – APAC

Job model – Hybrid

As a Regulatory Affairs Lead Specialist, you will be responsible for APAC regulatory review, ingredient/ product registration and maintenance of compliance database for the Dietary Supplement (DS) and Market Ready Solution (MRS) divisions of Health, Nutrition & Care (HNC) Business Unit (BU). You will also advise/ provide recommendations to Marketing and Sales, Product Management, Supply Chain, and Purchasing in all regulatory-related matters. You will render regulatory-specific support to marketing and sales for customer-related activities, including customer presentations/ workshops, customer enquiries, alignment of customer quality agreements and specifications sign-off.

At dsm-firmenich, people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

Your key responsibilities

• Conduct RA compliance reviews of dsm-firmenich’s products, proactive monitoring of changes in regulatory environment along with impact analysis and ensuring these activities are updated in the RA compliance database in a timely manner.
• Responsible to address customer enquiries according to timelines specified in the Service Level Agreement.
• Manage dossier preparation ingredient/ product approvals in collaboration with Global or Regional Regulatory Affairs, Regional Business, Project Management, R&D functions, consultants etc. based on company strategy.
• Submit dossiers to the local authorities, follow up on the approval process closely with evaluators and communicate progress in a timely manner to internal stakeholders.
• Ability to conduct regulatory risk assessments, propose mitigation plans/ recommendations and contribute to process improvement activities, as needed.
• Effectively prioritise and negotiate deliverables/ tasks in an agile and dynamic environment.

You bring

• Minimum Bachelor’s degree in Pharmacy, Nutritional Science, Food Science or related disciplines
• Minimum 8 years of experience in regulatory affairs in food, food supplement and pharmaceuticals.
• Demonstrated collaborative and influencing skills with internal colleagues, customers and relevant authorities across different functions and regions.
• Basic digital skills required (Microsoft Excel, PowerPoint, PowerBI, etc.)
• Ability to work effectively under pressure and in a matrix and dynamic organization.
• This is a 1-year contract position.

We bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
• A space to grow by encouraging and supporting curiosity and an open mindset;
• A culture that prioritizes safety and well-being, both physically and mentally;
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
• A flexible work environment that empowers people to take accountability for their work and own the outcome;
• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com

COMPANY DESCRIPTION

Incorporated in September 1992, Call Lade Enterprises Pte Ltd provides labour contracting services and container handling services to PSA. With a workforce of over 500 employees, Call Lade Enterprises is currently one of the leading service providing firms in the industry. We also supply manpower to other reputable companies, including Jurong Port Pte Ltd and ST Engineering.

RESPONSIBILITIES

Job Description:

• Drive prime mover trucks to transport shipping containers from container ships to designated locations within the PSA Pasir Panjang terminal

Job Requirements:

• Candidates with no experience are welcomed!

• PSLE pass in English

• Bonus points for candidates who possess a Singapore Class 3/4 driving licence (We offer sponsorship for Class 3 driving licences.)

• Safety-conscious and have a good driving record without significant violations oraccidents

• Good physical health to handle shift schedules and working outdoors

• Day Shift: 7.30am - 7.30pm (meal break included)• Night Shift: 7.30pm - 7.30am (meal break included)

• Candidates may choose any preferred shift (Day/Night/Rotating)

• Flexible rostering can be arranged (subject to operational needs)

Still unsure? You can contact (message or call) +65 8035 8901 to arrange to speak to our friendly careeradvisors!

• PSLE pass in English

Highlights:

• High Salary with Attractive Bonus Package (Bond Completion & Year-end Bonus)
• Service Bonus Up to $10k For Class 3, 4 or 5 Driving license Holder
• No Experience Required; Training and Certification Provided
• Evergreen Industry with Job Security
• Opportunities for Growth/Career Progression (supervisory positions available)
• Supportive and Compassionate Management Team

Location: Tampines street 43
Job Type: Part-time, Contract, Temporary, Freelance, onsite work
Salary: $15.00 - $30.00 per hour

Expected hours: 7 – 21 per week

Company Overview:
We are a leading supplier of high-quality B2B furniture, providing customized solutions for corporate offices, hospitality spaces, and commercial environments. Our mission is to deliver innovative, sustainable, and stylish furniture to enhance the productivity and comfort of businesses worldwide. As we continue to grow, we are looking for a skilled Digital Marketing Specialist to join our team on a part-time basis and help us expand our online presence, generate qualified leads, and build customer loyalty.

Job Summary:
We are looking for a Digital Marketing Specialist (B2B Furniture) to oversee and execute key digital marketing initiatives, including SEO, SEM, content creation, product listings, and customer engagement programs. A crucial part of this role is managing analytics and reporting to track performance, optimize campaigns, and align strategies with business goals. The ideal candidate will be data-driven, creative, and have hands-on experience in managing SEO/SEM campaigns and creating meaningful reports to demonstrate ROI.

Key Responsibilities:

• Reward Program Creation: Develop and execute a customer reward program aimed at boosting customer retention, loyalty, and repeat purchases. Collaborate with sales and customer service teams to enhance customer experience and drive engagement.
• Product Listings Management: Oversee the creation and optimization of product listings on the company website and third-party B2B platforms. Ensure that all listings are accurate, engaging, and aligned with SEO best practices.
• Digital Marketing Strategy: Develop and implement B2B digital marketing campaigns aimed at promoting our furniture solutions to businesses in industries like corporate offices, hospitality, and commercial spaces.
• SEO (Search Engine Optimization): Conduct SEO audits and implement on-page and off-page optimization strategies to improve organic search rankings. Optimize product listings, landing pages, and blog content for search engines.
• SEM (Search Engine Marketing): Manage and optimize paid search campaigns (Google Ads, Bing Ads, etc.) to generate leads and drive qualified traffic. Adjust bids, keywords, and ad copy based on performance.
• Analytics & Reporting: Use tools like Google Analytics, Google Ads, and other digital marketing platforms to track campaign performance. Provide regular reports on traffic, conversions, and overall marketing effectiveness, offering insights and recommendations for improvement.
• Content Creation: Develop high-quality, engaging content for blogs, product pages, email newsletters, and social media to educate and engage B2B customers.
• Website & Social Media Management: Manage and optimize the company’s website and social media profiles to drive traffic, engage users, and effectively promote products and services.
• Campaign Optimization: Regularly monitor and optimize digital marketing campaigns across SEO, SEM, and social media platforms to ensure optimal ROI and efficiency.
• Industry Research: Stay current on digital marketing trends, emerging tools, and best practices. Research competitors and the B2B furniture market to identify new opportunities.
• Collaboration: Work closely with cross-functional teams (sales, product, customer service) to ensure digital marketing strategies are aligned with business goals and customer needs.

Qualifications:

• 2+ years of experience in digital marketing, specifically in B2B or the furniture/interior design industry.
• Strong expertise in SEO and SEM, with hands-on experience running Google Ads, Bing Ads, and optimizing websites for search engines.
• Experience with analytics tools such as Google Analytics, Google Tag Manager, and SEM platforms to track and report on digital campaign performance.
• Ability to generate insights from data and provide actionable recommendations for campaign optimization.
• Experience with content creation, social media marketing, and product listing optimization on e-commerce or B2B platforms (e.g., Shopify, Magento, WooCommerce).
• Proficiency with email marketing platforms (e.g., Mailchimp, HubSpot) and familiarity with CRM tools is a plus.
• Strong communication skills, both written and verbal, with the ability to create compelling content and clear reports.
• Highly organized, detail-oriented, and capable of managing multiple digital marketing initiatives simultaneously.
• Knowledge of the furniture or interior design industries is a bonus.

• Position :IT/Data Centre Technician (Server/Hard Disk)
• Location : Lok Yang Way
• Working hours : 5 days, Monday to Friday (8.00 am to 5.30 pm)
• Salary (commensurate with experience) : Up to $3600 + AWS + Performance Bonus + Meal
• Duration : Permanent
• Industry :Logistics MNC

Main Responsibilities:

• Perform physical and technical tasks of low complexity on Data Center Infrastructure equipment (servers infrastructure, network infrastructure, or equipment DC floor)
• Install, troubleshoot, and maintain servers, networking equipment, and cabling
• Fix broken servers (replace hard drives, replace bad sticks of RAM, etc.)
• Learn and apply diagnostic methods to troubleshoot data center equipment
• Use hardware/software tools and workflows (automation) in support of these tasks
• Strictly follow policies, processes, and procedures related to data center environment
• Perform maintenance on a timely basis with adequate recordkeeping
• Maintain supply of spare parts inventory
• Ensure equipment is started up properly and maintain equipment with minimal downtime
• Locate sources of problems by observing and listening to mechanical devices in operation.
• Maintain documentation of performance of preventive maintenance, equipment repair, part usages and other documentation
• Ensure a safe working environment and perform maintenance in a safe manner

Requirements:

• Min intermediate Vocational Education in maintenance, hardware repair or equivalent
• Minimum 1 years of experience
• Experience in Lean Principles warehousing.
• Basic knowledge of Linux OS a plus
• Able to identify basic network components and perform fiber and cabling handling
• Ability to rapidly learn Standard Work Instructions (training and job shadowing to be provided)
• Physically fit to carry heavy goods
• Willing to work shift hours when required

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position :IT/Data Centre Technician (Server/Hard Disk)
• Location : Lok Yang Way
• Working hours : 5 days, Monday to Friday (8.00 am to 5.30 pm)
• Salary (commensurate with experience) : Up to $3600 + AWS + Performance Bonus + Meal
• Duration : Permanent
• Industry :Logistics MNC

Main Responsibilities:

• Perform physical and technical tasks of low complexity on Data Center Infrastructure equipment (servers infrastructure, network infrastructure, or equipment DC floor)
• Install, troubleshoot, and maintain servers, networking equipment, and cabling
• Fix broken servers (replace hard drives, replace bad sticks of RAM, etc.)
• Learn and apply diagnostic methods to troubleshoot data center equipment
• Use hardware/software tools and workflows (automation) in support of these tasks
• Strictly follow policies, processes, and procedures related to data center environment
• Perform maintenance on a timely basis with adequate recordkeeping
• Maintain supply of spare parts inventory
• Ensure equipment is started up properly and maintain equipment with minimal downtime
• Locate sources of problems by observing and listening to mechanical devices in operation.
• Maintain documentation of performance of preventive maintenance, equipment repair, part usages and other documentation
• Ensure a safe working environment and perform maintenance in a safe manner

Requirements:

• Min intermediate Vocational Education in maintenance, hardware repair or equivalent
• Minimum 1 years of experience
• Experience in Lean Principles warehousing.
• Basic knowledge of Linux OS a plus
• Able to identify basic network components and perform fiber and cabling handling
• Ability to rapidly learn Standard Work Instructions (training and job shadowing to be provided)
• Physically fit to carry heavy goods
• Willing to work shift hours when required

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Preferably at least 3 years of experience in IT Software or related field.
• Certifications in Project Management are advantageous.
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Ackcio Pte Ltd builds reliable wireless monitoring solutions for industrial applications. Our Ackcio Beam suite of products runs off our core technology, a long-range, low-power radio wireless mesh communication to reliably transmit industrial sensor data in real-time both underground and above ground. Currently our technology is widely used in construction, mining, infrastructure, and rail industries to automate the monitoring process, improve productivity, and make the activity safe. We now help major clients in 45 countries across 6 continents monitor their projects with our technology.

Ackcio was incorporated in Singapore in 2016, and has drawn investments from prominent investors including Wavemaker Partners, Enterprise Singapore, Accelerasia, Aletra Capital Partners, Foundamental, and EF.

Responsibilities

• Be the go-to person for clients, helping them get the most out of our products.
• When customers run into challenges, you’ll work with them to come up with easy, clear solutions.
• Suggest ways to improve user experience and get more people using our products.
• Guide clients on the best ways to use our products and how they can get the most value.
• Look for ways to help customers expand how they use our product and offer them more value.
• Share customer feedback and ideas for improvement with the rest of the team.
• Share your product expertise in customer interactions to help them succeed.
• Communicate with customers via email, and phone to help them get the hang of our products.
• Provide ongoing support to ensure customers continue to succeed with our solutions.
• Represent customer needs and issues to make sure they’re heard across the company.

Requirements

• A background in technology, computer science, or IT/networking.
• Fluent in English; additional languages are a plus.
• Willing to travel for customer site visits with on-site troubleshooting work if required.
• Excellent communication skills and a friendly attitude.
• Strong problem-solving abilities and quick to learn.
• Ability to handle multiple tasks and meet deadlines.
• A self-starter, both independent and team-oriented.
• Proven track record in customer support and problem resolution.
• Passionate about helping customers succeed.

About Us:

Marymount Labs simplifies healthcare financing by leveraging data intelligence to bridge care gaps and streamline medical benefit processes. We are building a cutting-edge product to automate medical benefit verification and improve patient engagement.

Role Overview:

We are looking for a seasoned Medical Insurance Specialist with deep expertise in navigating the medical insurance sector. This role will be critical in shaping our product by providing insights into insurance benefits verification processes, regulations, and best practices.

Key Responsibilities:

• Provide expert guidance on insurance benefits verification processes, including eligibility checks, claims processing, and coordination of benefits.
• Work closely with product teams to translate insurance workflows into automated systems.
• Analyze and interpret complex insurance policies to identify key business logic for automation.
• Stay updated on healthcare insurance regulations and ensure compliance in all product features.
• Liaise with insurers and healthcare providers to understand pain points and opportunities in the verification process.
• Advise on industry trends to enhance product relevance and effectiveness.

Requirements:

• Experience (3+ years) in medical insurance, with a focus on benefits verification.
• Strong understanding of healthcare policies, claims processing, and payer-provider interactions.
• Excellent analytical skills with the ability to distill complex policies into actionable insights.
• Familiarity with regulatory frameworks governing healthcare insurance.
• Strong communication skills to collaborate with cross-functional teams.

Why Join Us:

• Work at the forefront of healthcare technology innovation.
• Be part of a mission-driven team transforming patient care and clinic operations.
• Competitive compensation and growth opportunities.

How to Apply:

Send your resume and a cover letter detailing your experience with insurance benefits verification to [email protected].

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed
• Provide training and support to sales team members

Requirements

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
• Minimum of 2 years of experience in local academic research area, a focus on NGS products and services will be a plus
• Strong understanding of NGS technology and the life sciences market
• Ability to understand complex technical concepts and explain them in a clear and concise manner
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Job title: IT Engineer

Work Location: Singapore, On-Site

Position Overview:

The IT Engineer is responsible for the IT Operations and Maintenance of the company. You will work closely with our Global IT Department to ensure the optimal performance, security, and reliability of our IT infrastructure.

Responsibilities:

IT Environment and Policy:

• Ensure a seamless IT working environment by implementing and enforcing IT policies and procedures according to our company guidelines.
• Provide responsive IT Helpdesk services and conduct necessary training sessions internally to enhance team proficiency.

IT Procurement Management:

• Oversee IT procurement activities, including but not limited to laptops, desktops, monitors, accessories, network devices, and software.
• Collaborate with vendors to ensure cost-effective and timely acquisition of IT equipment and services.

Server Management:

• Install and provide support for server hardware and operating systems.
• Manage Microsoft Active Directory, ensuring user accounts, permissions, and security policies are properly configured.
• Configure and maintain essential server components such as Antivirus servers, File and Print infrastructure, and other critical services.

Networking:

• Monitor, manage and enhance WAN/LAN accessibility and security.
• Collaborate with the network team to optimize network performance and address issues promptly.
• Implement improvements to ensure the reliability and efficiency of the network infrastructure.

Security Services:

• Implement and enforce IT security policies to safeguard organizational assets.
• Conduct vulnerability management to identify and address potential security risks.

Qualification/ Requirements:

• Bachelor’s degree or higher in Computer Science or related technical field.
• Minimum of 3 years of practical experience in IT.
• Hands-on experience in networking configuration, IT device maintenance, troubleshooting, and security reinforcement.
• Familiarity with Linux operating systems and system optimization is a strong plus.
• Proactive approach to handling responsibilities with a strong sense of duty.
• Excellent communication skills to effectively interact with team members and end-users.

NO WORK PASS QUOTA

About Us:
Meraki Decoration is a leading provider of high-quality furniture solutions for businesses. With a focus on innovation, functionality, and design, we serve a wide range of clients, from corporate offices to hospitality businesses. We are seeking a creative and results-driven Digital Marketing Specialist to help us strengthen our online presence, drive lead generation, and expand our customer base.

Key Responsibilities:

• Develop and execute comprehensive digital marketing strategies tailored to the B2B furniture market.
• Manage and optimize campaigns across various channels, including social media, email marketing, SEO, and PPC.
• Collaborate with the sales team to create targeted campaigns that align with business objectives.
• Handle product listings across digital platforms, including:

Editing and enhancing product images to meet platform standards.

Uploading product details such as descriptions, specifications, and prices.

Ensuring product listings are optimized for SEO and user engagement.

• Monitor and analyze campaign and product listing performance using analytics tools and provide regular reports with actionable insights.
• Create engaging and industry-specific content for blogs, social media, and other digital platforms.
• Manage website content to ensure SEO best practices and an excellent user experience.
• Build and nurture relationships with industry influencers and partners to expand reach.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• 3+ years of experience in digital marketing, preferably in the B2B space.
• Proficiency in tools like Google Analytics, Google Ads, marketing automation platforms, and basic image editing software (e.g., Adobe Photoshop, Canva).
• Strong understanding of SEO, SEM, and content marketing strategies.
• Experience in managing product listings on e-commerce platforms or digital catalogs.
• Excellent communication skills, both written and verbal.
• Creative mindset with a strong ability to analyze and adapt strategies based on data.
• Detail-oriented with strong organizational skills for handling multiple product listings.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• Work and Lift balance environment.

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Job description

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Qualifications

Job responsibilities

• Lead promoting efforts across all Google's App solutions for opportunity accounts in Singapore and Pakistan.
• Partner with client facing teams to scope and collect client requirements, provide guidance on app best practices, and apply technology and product knowledge to address customer's business and technology needs.
• Advocate new app features and assist clients in the adoption of new products via upgrades and migrations to help them build long-term success.
• Build relationships with client decision makers and their agency counterparts to build and carry out long-term marketing strategies.
• Use data analysis, technical knowledge, and storytelling to craft compelling executive narratives that position products as solutions to critical business priorities, and participate in the analysis and research for technical issues and work with senior product management teams.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in digital media, sales, marketing, or product roles.
• Experience working with digital organizations.
• Experience identifying and recommending ways to improve product and customer strategy.

Preferred qualifications

• Experience working in or with Southeast Asia and Pakistan markets, with exposure to mobile app or mobile ads business across casual gaming, eCommerce, Travel and Fintech verticals.
• Knowledge of app and mobile marketing ecosystem and mobile user acquisition platforms.
• Knowledge in Casual Gaming, eCommerce, Travel and Fintech verticals, as well as in the industry issue.
• Ability to build and manage joint business plans with key cross-functional partners.

You want to make your ideas reality …

….and extend your limits at the same time?

Then you've come to the right place! We can offer you plenty of space for your ideas, excellent development possibilities and exciting challenges.

In automotive production, water treatment plants or chemical systems - around the world, electronic sensors and automation components by Pepperl+Fuchs guarantee smooth and safe operations. We know that dedicated and highly motivated employees are crucial to our success. As we want to continue growing, we hope to find, as soon as possible, for the following position in our subsidiary in Singapore:

Equipment Maintenance Specialist, Logistics

Role Purpose:

• Responsible for planning, preparation and execution of Maintenance Work Orders. The Maintenance Work Orders include the repair, troubleshooting and preventive maintenance of the ASRS System, so as to achieve a safe and smooth logistics operations
• Ensure the ASRS system is operational (at least 99.0% uptime)
• Ensure the automatic guided vehicles (AGV) and Logistics Operations equipment are maintained as per schedule, in good working condition and available for use

Major Responsibilities:

Maintenance Management

• Execute Preventive Maintenance/ Inspection, Planned/Unplanned Repair as per scheduled/planned and approved by Section Manager
• Ensure all documentation is done for each Work Order carried out
• Provide system support for logistics operations
• Liaise with the Control Centre and Operational Team on maintenance activities to ensure timely completion of maintenance works with no disruption to logistics operations
• Analyze and correct minor errors encountered together with Operational Team Leader and major errors encountered with assistance from Witron Helpdesk
• Diagnose and correct technical errors encountered within the shortest possible time
• Analyze and correct operative errors together with Operational Team Leader
• Coordinate with OEM and servicing/repair vendors and internal departments like IT and Facilities Management on maintenance, calibration, modification, servicing and repair of equipment, appliances and facilities
• Participate in daily change shift meeting for handover and takeover of ASRS system support
• Escalate to Operational Team Leader, Manager and the Control Centre for any system downtime
• Review corrective and prevention actions for system abnormalities

Spare Part Management

• Ensure spare parts are replenished to maximum quantity, booked in upon receipt, picked accordingly and correctly for repair works
• Perform monthly spare part inventory check

Health & Safety Management

• Carry out good 5S practices in Work Area and on Tools & Equipment
• Ensure personal protective equipment (PPE), tools and equipment, and Fire Shutter Doors are inspected accordingly
• Ensure consumables Items are replenished accordingly

Training

• Be able to perform and train other team members on how to perform ASRS Basic Error Recovery
• Be able to work on and train other team members on electrical and mechanical systems, components and parts

Requirements:

• Diploma/Higher Nitec in Electronics, Mechatronics or Electrical Engineering
• Familiar with schematic drawings, wiring diagrams and electrical symbols and requirements
• Familiar with electrical/mechanical drive technology (i.e. motors and gears) and control technology (i.e. Controls/inverter)

About Bruker:

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

Bruker - Innovation with Integrity.

Bruker Singapore is seeking for an IT Service Engineer based in Singapore. He/ She is responsible for providing technical support and assistance to end-users within an organization. They are tasked with troubleshooting and resolving software and hardware issues, as well as configuring and deploying new hardware and software systems. The ideal candidate for this role should possess excellent problem-solving skills, strong communication skills, and the ability to work both independently and as part of a team. This is a two years contract (subject to renewal).

Areas of Responsibilities :

• Operate the day to day IT Service Desk to our employees through emails and online ticketing system.
• Monitors and track incident, service request in IT ticketing system. Responsible for dispatching and escalating ticket to next support level. Continuous monitoring and forward movement of end user issues until they are resolved.
• Manage and operate the installation/delivery of all End User Device including Desktops, Laptops, Monitors, Phones, Printers and Mobile device.
• Responsible for all PC heath status; ensure all computers are properly patched and virus protected.
• Provide assistance to users regardless of their geographical location.
• Performing any other IT related duties including on-demand project.
• Manage telecommunication system and cabling system. Work with external vendor to ensure smooth operations and SLA are met.
• Prepare and participate in disaster recovery and unscheduled shutdown drills
• Prepare report as request by management.
• Willingness to travel up to 30% in Asia Pacific
• Any other ad-hoc tasks assigned

Preferred experiences and qualifications:

• Minimum Diploma level (preferred) in a Computer Science or equivalent
• ITIL foundation certification highly preferred
• Some working knowledge in an IT Support Organization
• Preferably 1-3 years of related working experience
• Experience in handling different level of end users
• Experience in handling user request and communicate expectation
• Candidates with relevant qualifications are encouraged to apply

Technical Skills:

• Working knowledge of Microsoft Server and Active Directory
• Working knowledge of Microsoft Technology in General
• Working knowledge of Windows Operating System
• Excellent administration and reporting

Personal & Organizational Skills:

• Good problem-solving skills.
• Good communication skills, written and verbally across all levels of the business
• High analytical problem solving and troubleshooting skills
• Excellent task management skills
• Customer service focused
• Language: English – fluently, both written and verbal

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.

Responsibilities

• Regional role for APAC
• As a SME (Subject Matter Expert), you will be responsible for driving key regional initiatives including; Regional Technical Support, Training, New Product Introduction, Repair Centre Support, and Improvement projects spanning the spectrum from operational efficiencies to new product implementation, to regulatory initiatives.
• Attain sufficient knowledge in the assigned product line through L3 support teams and product management to be able to work independently in conducting APAC wide FSE’s/Partner’s Technical training and sales product training.
• Be the liaison or key contact between regional technical support staff and the L3 Product Support in Glory Japan and GGS Spain. Drive critical product quality related issues and escalations, triage, facilitate bi-directional communication and the issue resolution to the local team, customers, partners, distributors, and dealers in the region.
• Plan coordinate and monitor the execution of all technical matters from product launch and through to support during product life cycle.
• Collect, analyse and develop root cause for product issues and share with L3 and regional technical and field support team for timely resolution.
• Support and coordinate new product launch activities, Demo and exhibitions as needed.
• Develop technical material as needed for distribution to partners and entities with APAC Region. Implement and assist in any related responsibilities assigned by the line manager.
• Monitor call rate and quality for key product in region wide and investigate/escalation as needed.
• Regular meeting with partner, entity and L3 to exchange information and update on going issues.
• Required to travel. Travel frequency subject to location within APAC - estimated 30% in a month.

Qualifications:

• Recognised technical qualification
• Current drivers licence

Experience

• Minimum 5 to 7 years’ experience in a technical support role handling complex technical issues
• Client facing and project management experience is strongly preferred

Skills and Attributes:

• Analytic with deep technical understanding to triage and root cause product quality and performance issues
• Experience in use of systems and tools such as TechServe, ClearQuest and reporting tools such as Power BI, QlikView
• Excellent communication (written and verbal) and interpersonal skills
• Tact and diplomacy in difficult and or awkward situations as well strong influencing skills is required.
• Actively develops a strong network of relationships across internal and external stakeholders to leverage the entire organization and drive execution
• Ability to work independently and set priorities to meet customer and organisational expectations
• Deeper skills for mechanical / electrical. Basic skills for Microsoft applications (Excel, Power Point, Outlook, etc), PC and networking.

Candidates are expected to:-

• Carry out repair, maintenance, and troubleshooting of machinery onboard PSA Marine harbour crafts
• Liaise with Fleet Operations team on breakdown reports and harbour crafts status
• Perform lathe machining, basic gas welding, and cutting works to facilitate repair to machinery
• Assist in lifting activities, forklift operation, confined space assessment
• Perform proper disposal of used oils and chemicals

The ideal candidate should preferably:-

• Possess at least a Nitec in Marine Technology, Electrical Engineering, or Mechanical Engineering
• Be proficient in Microsoft Office applications
• Possess a valid Class 3 driving license and MOM accredited certifications such as SSIC, Safety Supervisor, Lifting Supervisor, Forklift Driving
• Prior experience in performing mechanical fitment, basic gas and TIG welding, hydraulic and pneumatic system troubleshooting will be considered favourably
• Candidates with relevant experience may be considered for a senior position

*New hires may be eligible for a sign-on bonus of up to S$3,000. Terms and conditions apply.

SUMMARY

Plan, design, organize, conduct and evaluate managerial, supervisory, and staff training programs. Provide employees with effective organizational development solutions to support strategic initiatives identified in collaboration with the organization’s functional management team. Assess the effectiveness of training solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Identify training needs within the organization.

· Identify critical skills associated with each functional or workcell managerial position.

· Identify specific voids in training.

· Recommend effective training solutions.

· Create and implement effective evaluation tools to measure effectiveness of training.

· Deliver classroom training.

· Develop and maintain a core curriculum of supervisory training.

· Partner and involve organizational leadership in the facilitation of curriculum.

· Effectively use adult learning principles to maximize effectiveness of training.

· Continue to develop and demonstrate effective instructor competencies.

· Relate course material to actual on the job tasks and ensure development of these competencies. Provide coaching and follow up to all learning events.

· Relate course material to actual on the job tasks and ensure development of these competencies.

· Achieve overall high satisfaction ratings (9.0/10.0 standard).

· Follow all ISO and department procedures.

Provide organizational development solutions.

· Assess organizational effectiveness and develop improvement plans.

· Demonstrate business insight and provide solutions in response to individual and team needs.

· Provide team development support to functional and workcell teams.

· Create functional or workcell specific orientation plans, in conjunction with leadership, which support new employees in the business.

Produce and maintain training records.

· Input appropriate data into training records. These records should include but not be limited to, documentation of actual training, tests scores, certification and re-certification processes etc.

· Maintain training records in training database with 100% accuracy.

· Complete all administrative functions relating to training classes.

· Follow established administrative procedures.

· Program development.

· Set up and maintain a leadership development program for employees in lower level positions to strengthen existing skill or develop potential.

· Formulate learning objectives.

· Select or develop instructional methods, training aids, manuals and other materials.

· Develop lesson plans and instructor notes to meet needs of learners.

· Design handouts and class materials to support training.

· Research and review external training programs and materials to provide the best solution.

· Evaluate training solutions.

· Evaluation forms.

· Quizzes/tests/hands-on assessments.

· Certifications.

· Overall Employee Performance Levels.

· Training Projects & Staff Meetings.

· Complete within timeline 2 major projects.

· Attend and input to support Staff Team meetings.

· Follow all department procedures.

· Complete assigned tasks on time and in a quality manner.

· Maintains above average Performance Appraisal rating.

· Adhere to all safety and health rules and regulations associated with this position and as directed by manager.

· Comply and follow all company procedures.

MINIMUM REQUIREMENTS

Bachelor’s degree in Human Resources or related field preferred; and one to three years experience in Training capacity; or equivalent combination of education and experience.