Job Title: Client Care Specialist

Industry: Fashion E-Commerce
Employment Type: Permanent

Role Overview

We are seeking a dedicated Client Care Specialist to manage customer inquiries and concerns for our direct-to-consumer (DTC) fashion e-commerce business. The role involves handling inquiries, processing orders and modifications, and escalating issues as needed through various communication channels. Success in this role requires a customer-centric attitude, problem-solving skills, and proficiency in using computer systems.

Key Responsibilities

• Serve as the primary point of contact for customer queries, ensuring prompt and effective resolution while maintaining high service standards.
• Build and maintain strong customer relationships by delivering exceptional service at every interaction.
• Develop a comprehensive understanding of the company’s products and services to address inquiries effectively.
• Maintain a professional, empathetic, and positive attitude in all customer interactions.
• Handle order processing, modifications, applications, and requests with accuracy and efficiency.
• Record and track customer interactions, transactions, and feedback to ensure seamless issue resolution and process improvement.
• Collaborate with internal teams to resolve complex issues and provide feedback for service enhancements.
• Assist in training and mentoring junior team members as needed.
• Support various operational tasks, including data entry, inventory analysis, and customer correspondence.

Qualifications

• Bachelor’s degree or equivalent with at least 3 years of experience in customer service, ideally in the fashion or luxury retail sector.
• Proven ability to address customer needs proactively and resolve issues effectively.
• Strong interpersonal and communication skills, with the ability to engage and build relationships with customers and internal teams.
• Demonstrated maturity, logical thinking, and decision-making capabilities.
• Proficiency in computer systems and familiarity with e-commerce platforms is a plus.

This role offers the opportunity to be part of a dynamic and customer-focused team in a fast-paced fashion e-commerce environment.

(EA:20C0196)

R22108971

Job Responsibilities:

1. Manage and maintain products on Amazon (US/Europe), Southeast Asia, and other platforms, including product listing, updates, promotions, and page optimization.
2. Oversee and manage the operations of cross-border e-commerce stores, focusing on traffic acquisition, advertising campaigns, content creation, marketing analysis, and data-driven insights.
3. Develop and execute marketing strategies to improve product rankings and boost sales performance.
4. Ensure compliance with the rules and policies of major cross-border e-commerce platforms.
5. Conduct competitor and market research, analyzing trends and providing actionable insights for business growth.
6. Handle other related tasks as assigned by the company.

Job Requirements:

1. Bachelor's degree or higher.
2. Proven experience in cross-border e-commerce, with expertise in platforms such as Amazon, eBay, TikTok, Lazada, or similar.
3. In-depth knowledge of e-commerce platform rules and significant experience in account management and maintenance.
4. Strong ability to develop sales strategies and adapt to changing market dynamics.
5. Singaporean Citizen or Permanent Resident preferred to meet local hiring requirements.

1. Leadership and Ownership

- Serve as the primary point of contact for all Salesforce-related discussion, providing leadership throughout all project phases (Foundation, Build, UT, Testing[SIT & UAT],Data migration and Deployment[Go live and Hypercare]).

- Collaborate with Project stakeholders to align Salesforce solutions with business objectives and project goals which include both client and Capgemini team.

- Act as a bridge between onshore stakeholders and the offshore team, ensuring seamless communication and task execution.

- Define Salesforce scope, timelines, and deliverables in collaboration with project stakeholders.

- Develop and maintain Implementation plans, tracking progress and identifying risks, dependencies, and mitigation strategies.

- Adherence to project budgets & timelines, and quality standards of all project deliverables.

- Conduct regular status meetings(Daily, weekly, monthly) and prepare detailed reports for stakeholders and leadership based on meeting requirements.

2. Technical Leadership

- Design scalable and robust Salesforce solutions, ensuring alignment with industry best practices and technical feasibility.

- Oversee the configuration and customization of Salesforce, including workflows, data models, custom objects, and Lightning components.

- Ensure integrations with third-party systems are developed and maintained efficiently.

- Provide guidance and expertise on Salesforce releases, updates, and new features.

3. Functional Expertise

- Translate business requirements into functional specifications and technical solutions.

- Collaborate with business stakeholders to understand their needs and recommend Salesforce functionalities to meet these needs.

- Develop prototypes or proof-of-concepts to demonstrate solution capabilities.

- Perform gap analysis and ensure solutions align with organizational goals.

4. Project Deliverables(Documentation)

- Create and maintain detailed project deliverables, including:

- Solution design documents(Business Blueprint document, High level solution, Low level Solution design)

- Functional and technical specifications

- Deployment plans and post-deployment support documentation

- Ensure all documentation is maintained in a centralized repository and kept up-to-date throughout the project lifecycle.

5. Offshore Team Management

- Manage and coordinate the offshore team, ensuring efficient task allocation and monitoring progress.

- Foster collaboration between onshore and offshore teams through regular communication, including stand-ups and sync-up calls.

- Provide mentorship, technical guidance, and performance feedback to offshore resources.

- Address any challenges faced by offshore resources, ensuring alignment with project objectives and timelines.

6. Risk and Issue Management

- Identify potential risks and implement mitigation strategies to minimize impact.

- Monitor and resolve issues promptly to maintain project momentum.

- Communicate risks and resolutions effectively to stakeholders.

7. Stakeholder Communication

- Act as the single point of contact for all Salesforce-related matters across teams and stakeholders.

- Conduct regular updates, presentations, and workshops to ensure alignment between business and technical teams.

- Handle escalations efficiently, ensuring stakeholder confidence and satisfaction.

8. Continuous Improvement

- Stay updated on Salesforce trends, releases, and best practices to incorporate into ongoing and future projects.

- Conduct retrospectives to identify lessons learned and improve processes for future projects.

- Recommend process optimizations and automation within the Salesforce ecosystem.

9. Project Phase Responsibilities

a. Build Phase

- Lead the development of Salesforce configurations, customizations, and integrations.

- Ensure the development team adheres to technical designs and coding standards.

- Lead the Salesforce Environment readiness for development with dev team

- Oversee the creation/development and reusability of all Saleforce Components, for example(not exhaustive): (i) Custom objects, fields, validation rules, and workflows. (ii) Apex triggers, classes, and batch jobs. (iii) Lightning Web Components (LWC) and Visualforce pages. (iv) Data models and security models (profiles, roles, permission sets).(v) APIs and integrations with third-party systems. (vi) Custom Metadata (vii) Salesforce built to meet the customer environment standards and within the Salesforce Governance limit.

- Review and approve technical deliverables, including code, configurations, and integrations.

- Conduct regular code reviews to ensure quality, performance, and scalability of solutions.

- Develop prototypes and proofs-of-concept for complex features or functionality.

- Provide technical guidance to the team for resolving blockers and addressing challenges.

- Ensure alignment of the build phase deliverables with the functional requirements and solution design.

b. Quality Assurance and Testing phase

- Develop and execute comprehensive test strategies with testing team for SIT, and UAT phases.

- Oversee and validate unit testing, system integration testing, and user acceptance testing to ensure solutions meet requirements.

- Address and resolve issues identified during testing phases efficiently.

c. Data Migration and Management

- Develop comprehensive migration strategies with Migration team, including planning, mapping, and execution for Salesforce

- oversee the Data migration activities for Salesforce with Data migration SME for following:

- Assess and analyze legacy data to ensure data integrity and consistency before migration.

- Utilize Salesforce tools like Data Loader or external ETL tools for data migration activities.

- Perform data mapping, transformation, and validation during the migration process.

- Ensure accurate migration of all required data elements, including standard and custom objects.

- Identify and resolve migration-related issues promptly to maintain project timelines.

- Document the migration process and create backup plans to ensure minimal disruption.

d. Deployment and Go-Live Support

- Lead deployment activities, ensuring a smooth transition from development to production environments.

- Develop and execute cutover plans and ensure minimal disruption to business operations.

- Provide post-go-live support and address any issues or concerns promptly.

Key Skills:

1. Extensive knowledge and hands-on experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Field Service, and Experience Cloud.

2. Proficient in designing scalable Salesforce solutions, including data models, security models, workflows, custom objects, and integrations 3. Deep understanding and proven experience in integrating Salesforce with SAP ERP systems for master data and transactional data synchronization.

4. Expertise in handling integrations for manufacturing and sales client to streamline operations, improve data accuracy, and enhance cross-system communication 5. In-depth understanding of the sales and service domain, with experience in implementing Salesforce solutions tailored for CPG sector.

6. Familiarity with industry-specific processes, including order management(Sales and Work), inventory tracking, field service operations, and customer relationship management (CRM).

7. Proven ability to manage and mentor offshore teams effectively.

Excellent leadership, communication, and stakeholder management skills.

Extensive knowledge and hands-on experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Field Service, and Experience Cloud.

Proficient in designing scalable Salesforce solutions, including data models, security models, workflows, custom objects, and integrations 3. Deep understanding and proven experience in integrating Salesforce with SAP ERP systems for master data and transactional data synchronization.

Expertise in handling integrations for manufacturing and sales client to streamline operations, improve data accuracy, and enhance cross-system communication 5. In-depth understanding of the sales and service domain, with experience in implementing Salesforce solutions tailored for CPG sector.

Familiarity with industry-specific processes, including order management(Sales and Work), inventory tracking, field service operations, and customer relationship management (CRM).

Proven ability to manage and mentor offshore teams effectively.

Excellent leadership, communication, and stakeholder management skills.

- Define Salesforce scope, timelines, and deliverables in collaboration with project stakeholders.

- Develop and maintain Implementation plans, tracking progress and identifying risks, dependencies, and mitigation strategies.

- Adherence to project budgets & timelines, and quality standards of all project deliverables.

- Conduct regular status meetings(Daily, weekly, monthly) and prepare detailed reports for stakeholders and leadership based on meeting requirements.

- Oversee the configuration and customization of Salesforce, including workflows, data models, custom objects, and Lightning components.

- Ensure integrations with third-party systems are developed and maintained efficiently.

- Provide guidance and expertise on Salesforce releases, updates, and new features.

- Create and maintain detailed project deliverables, including:

- Solution design documents(Business Blueprint document, High level solution, Low level Solution design)

- Functional and technical specifications

- Deployment plans and post-deployment support documentation

- Ensure all documentation is maintained in a centralized repository and kept up-to-date throughout the project lifecycle.

- Manage and coordinate the offshore team, ensuring efficient task allocation and monitoring progress.

- Foster collaboration between onshore and offshore teams through regular communication, including stand-ups and sync-up calls.

- Provide mentorship, technical guidance, and performance feedback to offshore resources.

- Address any challenges faced by offshore resources, ensuring alignment with project objectives and timelines.

- Identify potential risks and implement mitigation strategies to minimize impact.

- Monitor and resolve issues promptly to maintain project momentum.

- Communicate risks and resolutions effectively to stakeholders.

- Act as the single point of contact for all Salesforce-related matters across teams and stakeholders.

- Conduct regular updates, presentations, and workshops to ensure alignment between business and technical teams.

- Handle escalations efficiently, ensuring stakeholder confidence and satisfaction.

- Stay updated on Salesforce trends, releases, and best practices to incorporate into ongoing and future projects.

- Conduct retrospectives to identify lessons learned and improve processes for future projects.

- Recommend process optimizations and automation within the Salesforce ecosystem.

- Lead the development of Salesforce configurations, customizations, and integrations.

- Ensure the development team adheres to technical designs and coding standards.

- Lead the Salesforce Environment readiness for development with dev team

- Oversee the creation/development and reusability of all Saleforce Components, for example(not exhaustive): (i) Custom objects, fields, validation rules, and workflows. (ii) Apex triggers, classes, and batch jobs. (iii) Lightning Web Components (LWC) and Visualforce pages. (iv) Data models and security models (profiles, roles, permission sets).(v) APIs and integrations with third-party systems. (vi) Custom Metadata (vii) Salesforce built to meet the customer environment standards and within the Salesforce Governance limit.

- Review and approve technical deliverables, including code, configurations, and integrations.

- Conduct regular code reviews to ensure quality, performance, and scalability of solutions.

- Develop prototypes and proofs-of-concept for complex features or functionality.

- Provide technical guidance to the team for resolving blockers and addressing challenges.

- Ensure alignment of the build phase deliverables with the functional requirements and solution design.

- Develop and execute comprehensive test strategies with testing team for SIT, and UAT phases.

- Oversee and validate unit testing, system integration testing, and user acceptance testing to ensure solutions meet requirements.

- Address and resolve issues identified during testing phases efficiently.

- Develop comprehensive migration strategies with Migration team, including planning, mapping, and execution for Salesforce

- oversee the Data migration activities for Salesforce with Data migration SME for following:

- Assess and analyze legacy data to ensure data integrity and consistency before migration.

- Utilize Salesforce tools like Data Loader or external ETL tools for data migration activities.

- Perform data mapping, transformation, and validation during the migration process.

- Ensure accurate migration of all required data elements, including standard and custom objects.

- Identify and resolve migration-related issues promptly to maintain project timelines.

- Document the migration process and create backup plans to ensure minimal disruption.

- Lead deployment activities, ensuring a smooth transition from development to production environments.

- Develop and execute cutover plans and ensure minimal disruption to business operations.

- Provide post-go-live support and address any issues or concerns promptly.

Atarah Pharmaceuticals is a pharmaceutical manufacturer, specialising in the production of high-quality customised products such as skin care, nutritional supplements and medical devices. With a focus on innovation, quality, and customer satisfaction, we have established ourselves as a trusted partner for businesses seeking premium cosmetic manufacturing solutions.

Position Responsibilities

• Ensure compliance with applicable SOPs and production requirements.
• Understand and oversee supplier connections with follow-up actions.
• Review supplier documentation for compliance to relevant safety and quality expectations.
• Attends regular department meetings as required or assigned.
• Routinely recognizes and resolves Quality Issues on manufacturing floor.
• Seeks management guidance on complex issues.
• Complete annual supplier verification checklists, confirming expectations have been met and the appropriate Procurement representative is notified with results.
• Review overall performance of each supplier and maintain statistics for each supplier and report the high and low performers to the Senior Management.
• Update the Raw Material Hazard Analysis and COA requirements according to the level of risk.
• Observe and evaluate processes to make decisions on issues relating to quality program adherence and improvement.
• Review new ingredient specifications for compliance against supplier information.
• Ability to work independently with little to no supervision and as a member of the team.
• Assist in developing SOP ’s policies, W.I. policies and programs and production paperwork.
• Manage the Document Control System and maintain all documents to include tracking managing document processes and tracking of procedure training.
• Assist in Training, either onsite or offsite, as directed by the Managing Director.
• Update and create product specifications for all products such as work in progress and finished goods.
• Must be able to review documentation and ensure it is documented appropriately and adequately.
• Handle customer requests such as documentation, samples, etc.
• Perform internal facility audits such as Good Manufacturing Practices (GMP) etc. Individual must be able to track non-conformities and their respective corrective actions.
• Assist in stock receivables and inventory management.
• Assist in external audits and coordinate any follow-up actions required.
• Must adhere to the GMP’s and all other quality programs.
• Wear PPE when required and strictly adhere to all safety procedures.
• Responsible for ensuring work area is clean and organized.
• Serve as a point-person to proactively search out QA solutions internally and externally.
• Perform other duties as assigned.

Qualifications:

• ITE/Diploma/Degree or other related science discipline
• 1 year working experience is preferred
• Knowledge of GMP standard and manufacturing is a plus.
• Good Oral and Written communication skills in English
• Good interpersonal communication skills, good organizational skills

about company

I am currently working with a global IoT leader with strategic investments from Temasek Holdings. They deliver cutting-edge, sustainable IoT and AI technologies that power smart cities and industries worldwide.

Salary budget open. 1 HR round + 2 Tech rounds (conducted in Chinese). 5 days in office at CBD.

about job

• Lead the overall technical architecture design and R&D work of the AI platform, ensuring its scalability and stability.

• Organize and manage the R&D team, setting clear goals and performance evaluation standards to enhance the team's technical capabilities and collaboration efficiency.

• Research and evaluate emerging AI technologies, driving technological innovation and continuous optimization of the platform.

• Manage projects, including resource allocation, progress tracking, and risk management, ensuring timely delivery.

• Collaborate closely with product managers, data scientists, and other relevant teams to drive the implementation and iteration of AI products.

• Maintain relationships with external technology partners and academic institutions to promote technology exchange and collaboration.

skills and requirements

• Master's degree or higher in Computer Science, Artificial Intelligence, or a related field.

• Over 5 years of experience in R&D of AI platforms or related technologies

• Familiarity with ML/DL, NLP, and other AI technologies, with practical project experience.

• Strong software development foundation, proficient in mainstream programming languages (such as Python, Java, C++, etc.).

• Excellent project management skills, familiar with agile development processes.

• Experience in the development and operation of large-scale AI platforms is preferred.

• Chinese speaking required as you need to liaise with Chinese stakeholders who can only speak and write in Chinese

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

About the Role:

Reporting to the Regional Manager, Procurement Asia South. You are responsible for

execution of proper contracting process related to Borouge operations in Asia South

according to the implemented policies, business process, procedures, guidelines and

practices to ensure & secure the company resources; this includes performing the

contracting process from receipt of the contract request until the award of the contract, as

well as supplier performance/relationship management.

The procurement activities in Borouge Asia South are all indirect procurement, including

management consultancy, professional services, digital/IT expenditures, marketing

communications, general admin and facility management services, plus Capital/CAPEX

projects that support Borouge growth and expansion in the Asia Pacific region.

She/he will also be responsible for resolving contractual issues and claims from contractors

for contract variations and maintains follow-up until closeout of contract file in accordance

with the contract terms and conditions and procedures.

She/he shall also assist the Department Manager to drive continuous improvement

initiatives and ensure operational excellence.

This position is based in Singapore.

Key Accountabilities:

Category Strategy

• Performs and executes contracting processes according to category strategies that enable specialized contracting at lower costs
• Conducts risk management (in coordination with Department Risk Champion), identifying potential risks and developing mitigation plans to minimize risks for the company
• Able to translate project requirements into specific procurement activities
• Alignment of long and short term procurement strategies with overall corporate needs

Contractor Relationship Management

• Defines supply base, including identifying and developing new sources and driving its qualification to provide desired quality supplies to the company
• Identifies strategic relationships to enable targeted supplier relationship management
• Conducts contractor relationship management initiatives (e.g. cost reduction and value engineering initiatives) to ensure maximum value is captured from the supply base
• Conducts performance evaluation of contractors to identify measures for continuous performance improvement

Tendering – Follows the tender process

• Executes the tendering process as per company policies and procedures to identify best sources on the supply market and comply with all legal and regulatory requirements
• Develops contracting strategy based on the scope of work/services and ensures that the final account to the contractor is based on the completion of defined deliverables
• Drives preparation of Contracts for selected services within responsibility to improve commercial conditions and reduce administrative effort
• Cost-effectiveness and cost-savings through efficient vendor selection as per company policies and procedures
• Produces procurement related documents and organize the documentation/record filing according to the company and project requirements
• Efficient allocation of resources to reduce the tendering cycle time

About You:

• Bachelor’s degree, preferably in an Engineering or Supply Chain discipline or equivalent professional qualifications
• Minimum Experience & Knowledge & Skills
• Knowledge of relevant contract laws and regulations
• Sound knowledge of commercial practices, legal aspects and negotiation skills
• 8 years of relevant procurement experience
• Minimum 3 years of indirect procurement experience, preferably in management consultancy, professional services, IT spend, facilities management and marketing communications
• Experience in procurement related to Capital/CAPEX projects preferred

We are seeking for a Senior Specialist, Marketing Campaign for our client, a market leader in the consumer business space. He/she will oversee retention and acquisition marketing campaigns & is expected to be familiar with SQL & Tableau. Should you be a trailbrazer with a knack for creativitiy & is ready to make an impact in a dyanmic organization where employees voices are highly valued, do apply in the link below.

Responsibilities

• Lead the development of comprehensive marketing campaigns from concept to execution, ensuring alignment with business goals and target audiences.
• Collaborate with senior leadership to define key performance indicators (KPIs) and campaign objectives.
• Drive market research and audience segmentation to inform campaign strategy and content creation.
• Oversee the end-to-end execution of marketing campaigns across multiple channels (digital, email, social media, events, etc.).
• Ensure timely delivery of campaign assets and materials, working closely with internal teams and external partners
• Monitor campaign performance in real time, identifying optimization opportunities and making adjustments to maximize effectiveness.
• Work closely with the creative, content, digital, and analytics teams to develop engaging campaign assets that resonate with target audiences.
• Partner with the sales and product teams to ensure campaigns are aligned with product launches and sales initiatives.
• Coordinate with external agencies and vendors to support the successful execution of large-scale campaigns.
• Analyze campaign data and performance metrics to provide actionable insights and recommendations for future campaigns through post-mortem analysis
• Generate regular reports on campaign performance, highlighting successes, challenges, and areas for improvement.
• Ensure the continuous testing of new strategies and tactics to improve ROI.

Requirements

• Bachelor’s degree in Marketing, Business, or related field.
• Minimum 5 years of experience in consumer marketing, with at least 2 years in a campaign management role.
• Proven experience in creating and executing successful multi-channel marketing campaigns.
• Strong knowledge of digital marketing platforms (Google Analytics, SEO, SEM, SQL) and experience with Tableau.
• Strong project management skills, with the ability to handle multiple campaigns and deadlines simultaneously.
• Excellent communication skills, both written and verbal, with the ability to present complex ideas clearly to different stakeholders.
• Data-driven mindset, with the ability to interpret analytics and adjust campaigns for optimal results.

Interested candidates may email your resume to Alycia Lim ([email protected])

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo

[email protected]

EA License No.: 23S2032 | R24124179

Job Overview

We are looking for a highly motivated Product Development Specialist to join our efforts to develop speciality functional ingredients that enable the production of tasty, affordable and healthier meat alternatives. These proprietary ingredients include a cell-based meat flavouring oil and a meat cut alternative that are underpinned by our proprietary technologies, which are described in more detail here: https://www.antsinnovate.com/technology

As a Product Development Specialist, you will report to and work closely with the Chief Technology Officer to identify, prioritize and design key activities that align with Ants Innovate’s commercialization goals. You may carry out these activities as an individual or as part of a team, and where appropriate, organize and lead a team effort to perform specific activities. The key measure of success of a Product Development Specialist is the successful development of functional ingredients from laboratory to commercialization.

Responsibilities and Duties

• Product development of functional ingredients, including end-product prototyping, quality and safety evaluations, and production scale-up.
• Develop novel or improved functional ingredient characteristics using both analytical and sensory methods (with supervisor and R&D team).
• Develop and update Standard Operating Procedures (SOPs) for validated production methods and processes.
• Support sample tasting sessions and product demonstrations.
• Maintain proper documentation to support product costing, scale-up and manufacturing.
• Perform regular house-keeping of the laboratory/test kitchen.
• Perform ad-hoc, business-related duties that are assigned by the supervisor and not explicitly spelt out in the job description.
• Participate actively in all required internal and external meetings and provide weekly updates of progress to the team.

Qualifications and Experience

• Degree or Diploma in Food Science & Technology or a relevant field of study. Fresh graduates are welcome to apply.
• Relevant certifications in Food Safety and Hygiene and/or Food Preparation are advantageous.
• Prior knowledge or experience in any of the following areas is advantageous: food manufacturing process design, recipe formulation, texture profile analysis, rheology, nutritional analysis.
• Proficiency in spoken and written English. Ability to speak Mandarin is advantageous.

Personal Characteristics

• Effective verbal and written communication skills.
• Excellent problem solving and analytical skills.
• Meticulous, well-organized and detailed-oriented.
• Able to work independently and in teams.
• Mentally agile, able to manage tight timelines and competing priorities with team support.
• Highly motivated, proactive in achieving company goals.
• Good interpersonal skills and receptive to constructive feedback.

Applications

Please include a cover letter, CV (including personal particulars, academic and employment history), copies of academic transcripts and university certificate, and the contact information of 3 referees in your application. Only shortlisted candidates will be notified.

Key Responsibilities:

• Process payroll accurately and on time, including overtime.
• Maintain accurate employee records.
• Manage relationships with outsourced payroll providers.
• Ensure compliance with payroll regulations.
• Address payroll inquiries and resolve issues.
• Generate payroll reports and assist with audits.
• Collaborate with HR on benefits and compensation updates.
• Stay updated on payroll laws and best practices.

Requirement:

• Diploma in Accounting, Finance, or a related field (or equivalent experience).
• Experience as a Payroll Specialist, with knowledge of overtime calculations.
• Familiarity with outsourced payroll services.

Additional Information:

• Located in Bouna Vista
• Working hours: Office Hours from Monday – Friday, Office hours
• Up to $4500 (Depending on experience)
• 15 Month contract.

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

• Responsible for answering and diverting all inbound calls from dealers (including inbound calls from showrooms and 400 calls)
• Professionally answer inbound inquiries and record qualified lead data
• Aggregate and collect the lead data collected by online marketing specialists
• Calling online leads to verify their purchase time and basic information
• Promptly reply to IM chatting list of pendant media
• Transfer the lead level judgment to the experience partner to invite to the store
• Count daily showroom calls and 400 calls, analyze the number and quality of incoming leads, and generate statistical reports to send to department managers
• Analyze the information accuracy and connection rate of each network channel, and form reports
• Statistics and analysis of lead quantity and quality

• Responsible for answering and diverting all inbound calls from dealers (including inbound calls from showrooms and 400 calls)
• Professionally answer inbound inquiries and record qualified lead data
• Aggregate and collect the lead data collected by online marketing specialists
• Calling online leads to verify their purchase time and basic information
• Promptly reply to IM chatting list of pendant media
• Transfer the lead level judgment to the experience partner to invite to the store
• Count daily showroom calls and 400 calls, analyze the number and quality of incoming leads, and generate statistical reports to send to department managers
• Analyze the information accuracy and connection rate of each network channel, and form reports
• Statistics and analysis of lead quantity and quality

About the role

We are recruiting for a Specialist - Post Fixture Invoicing for our Commercial Services unit. Our Commercial Services team is the engine room of our Commercial business, focusing on post-deal tasks such as contracting, invoicing, trade finance, shipping documentation, and laytime. The Commercial Services Post Fixture team supports Rio Tinto Marine Ops and Chartering business.

The primary responsibilities of the role include:

• Ensure efficient and effective invoicing of bulk commodities for our Pacific business.
• Support in coordination for Sales & Marketing teams in IO for related matters in invoicing, trade finance, shipping, and laytime.

Reporting to the CS Marine Supervisor, you will:

• Understand the key value drivers for the product group or business unit and act as the point of coordination with the business for solutions.
• Ensure legal and business compliance is adhered to by the invoicing team.
• Review and monitor the progress of invoicing activities across bulk commodities to ensure invoicing and processes are handled efficiently.
• Resolve invoicing team operational issues by escalating and engaging relevant internal and external stakeholders to ensure customer service excellence for all Pacific customers.
• Monitor invoicing and shipment execution and ensure cash collections for the business units.
• Assisting with audit and financial queries when required.
• Support Data Analysis/Reporting activities.
• Follow-up on AR/AP positions and payment schedules.
• Provide commercial support for the execution of CTC processes.
• Proactively identify business process and automation improvements to effectively and efficiently deliver customer service solutions to the business.
• Contribute to team knowledge levels, identifying areas for growth and development where possible.

About you

To be successfully considered for this role, you will have:

• Bachelor's degree or equivalent qualifications.
• Excellent verbal and written communication skills and ability to reach out and build collaborative stakeholder relationships across different levels.
• Strong experience and background in the Commodity Industry, preferably in bulk commodities Supply Chain, Trade Finance, and Shipping knowledge.
• Strong knowledge in dry bulk invoicing, e.g. Freight, Hire, Port disbursement, Brokerage.
• Ability to work well in a matrix environment and strong stakeholder management.
• Strong analytical and problem-solving skills.
• Leadership skills with a focus on relationship building and business orientation.

It will also be beneficial if you have:

• Knowledge of Power BI or any other data analytics tools/applications

Responsibilities

• Oversee the entire recruitment process, including job fairs, employee engagement, and other HR projects.
• Collaborate with department heads to understand their staffing needs and ensure those requirements are effectively met.
• Ensure all hiring practices comply with fair employment guidelines and promote equal opportunities.
• Manage onboarding and exit procedures to facilitate smooth transitions for employees.
• Build and maintain partnerships with educational institutions to support talent pipelines.
• Generate and update various HR reports to provide insights and support decision-making.
• Assist with day-to-day HR operations and provide support across various HR functions.
• Perform any other tasks as required by the HR department.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in recruitment/talent acquisition and HR Operations within a multinational organization, with exposure in managing high-volume hiring.
• Proficiency in Microsoft Office Suite, with strong expertise in Excel.
• Exceptional communication and interpersonal abilities, capable of working effectively with all levels of staff.
• Detail-oriented, highly organized, and a resourceful team player with a strong sense of urgency.
• Capable of managing a demanding workload with a hands-on approach.
• High ethical standards in handling sensitive and confidential information.
• Flexible, self-driven, and capable of working independently with minimal supervision.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXVY58RR

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role will be highly focused on the development of actuarial modelling to support project as well as to support actuarial teams within the company. The candidate will actively participate in and contribute to the group-wide actuarial transformation initiatives of modelling platform modernization, manage, and drive local adoption as well as involved in training for the new platform to the wider actuarial community.

Role Duties and Responsibilities:

• Be the representative and subject matter expert in actuarial modelling modernisation workstream of project and support the new platform assessment, migration and eventually roll-out to LBUs.

• Collaborate with Pricing, Reporting teams and Regional/Project counterparts to meet modelling requirements

• Ensure compliance with both local and group-wide model governance requirements

• Oversee the local changes and adoption

• Drive proof of concept / pilot project for modelling transformation locally

• Provide training for the new platform to the wider actuarial community.

Who we are looking for:

Competencies & Personal Traits

• Expert in Prophet systems (both Deterministic and Stochastic modelling) and valuation data management program (such as SQL)

• Passionate about driving excellence in insurance analytics

• Experience in managing and delivering large scaled of actuarial model changes

• Passionate about financial reporting and knowledgeable of the end-to-end valuation process

• Detailed oriented and work independently

• Strong technical and analytical skills

• Committed to excellence and always strive to deliver results with high standards

Working Experience

• At least 7-10 years of actuarial experience or any other analytical role (mostly in actuarial modelling)

• Expert knowledge of Prophet system is a must.

• Experience on Prophet ALS model is preferred.

Professional Qualifications

• Actuarial qualification is preferred but not necessary.

Education

• Degree in Actuarial, Mathematics, Statistics or Finance

About the Role

We are seeking a highly skilled and detail-oriented Data Management Specialist to join our dynamic team. This role is ideal for individuals with a strong background in data management, analytics, and engineering, particularly within the investment and banking industries. You will work closely with diverse stakeholders to design, implement, and maintain robust data lifecycle solutions.

Key Responsibilities

• Collaborate with business users (e.g., research analysts, quantitative strategists) and technical teams (e.g., data engineers, data scientists) to develop and support data lifecycle solutions such as data onboarding and distribution.
• Validate and contribute to the design of lifecycle data solutions to ensure alignment with business and operational needs.
• Oversee day-to-day operations, including metadata collation, analysis of system operations data (e.g., data quality metrics), and data distribution service usage.
• Perform data access control operations, ensuring compliance with enterprise data governance and handling standards.
• Serve as the Center of Excellence for common data lifecycle services by defining standards, best practices, and workflow processes to improve operations and ensure compliance.
• Monitor, analyze, investigate, and resolve operational incidents while providing advisory support to users.
• Continuously identify opportunities for improvement in processes and operations.
• Build and maintain strong stakeholder relationships to support current and future data lifecycle needs.

Mandatory Skills and Qualifications

• Education: Degree in Accounting, Finance, Engineering, Computer Science, Information Technology, or a related field from a recognized tertiary institution.
• Experience: Minimum 5 years in data management, analytics, or engineering, preferably within the investment or banking industries.
• Technical Expertise:Strong knowledge of data management principles, key controls, and processes, including data integration and distribution.
  Proficiency in programming languages such as Python, Java, and SQL.
  Familiarity with data visualization tools (e.g., Tableau, Power BI) and virtualization technologies (e.g., Denodo) is a plus.
  

Skills:

• Meticulous and detail-oriented with a strong focus on operational accuracy.
• Proven ability to design and implement solutions and conduct code reviews.
• Excellent written and verbal communication skills.
• Strong interpersonal skills to interact effectively with diverse stakeholders.
• Agile and quick to learn, with the ability to adapt to changing environments.
• Strong analytical skills and a passion for solving complex problems.
• Experience with SDLC implementation methodologies and/or Agile frameworks like Scrum and Kanban.

EA License: R1873481

Company EA License: 11C4879

The Legal Counsel will provide practical, business oriented legal advice to a fast-paced and global demanding business.

The role of the Legal Counsel will be to review, draft and negotiate contracts and support the business on all legal aspects in an ever evolving and growing company.

• Preparing, reviewing and negotiating sell-side complex IT contracts for software licensing (and related services) and partnership agreements in collaboration with various teams across the Asia-Pacific region; assisting in reviewing and responding to customer requests for proposals.
• Building close cross-functional relationships and working closely with with various teams across the organization to support the business, obtaining and maintaining a solid knowledge of the company’s business, and being able to communicate effectively and develop strong working relationships with senior management and business colleagues.
• Having strong subject matter expertise on complex legal terms and complex agreement structures (including intellectual property, licensing, indemnity, liability, identifying revenue impacting terms, data protection and other rights and obligations) required to ensure compliance within company policies and guidelines.
• Balancing competing priorities of constituencies as compared to business needs and using astute judgment as to when to seek executive-level direction.
• Monitoring and incorporating changes in laws and regulations across the Asia-Pacific region and ability to learn and apply new substantive areas of law to daily practice.
• Being highly self-directed and proactive - proactively identifying needs or potential legal issues, proposing solutions, and effectively executing on the solution.

What you offer

• Good knowledge and work experience in the area in the area of civil law and in particular contract law and corporate law;
• Affinity with ICT, Telecom, Privacy/data protection is a distinct advantage;
• Strong verbal and written communication skills in English, Chinese (Mandarin) is a distinct advantage.
• Bachelors degree (or equivalent) and 3 - 5 years of experience in related field
• Good communication and interpersonal skills
• Ability to work well under pressure

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us @ + 65 6645 4540 / [email protected] for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237

The Legal Counsel will provide practical, business oriented legal advice to a fast-paced and global demanding business.

The role of the Legal Counsel will be to review, draft and negotiate contracts and support the business on all legal aspects in an ever evolving and growing company.

• Preparing, reviewing and negotiating sell-side complex IT contracts for software licensing (and related services) and partnership agreements in collaboration with various teams across the Asia-Pacific region; assisting in reviewing and responding to customer requests for proposals.
• Building close cross-functional relationships and working closely with with various teams across the organization to support the business, obtaining and maintaining a solid knowledge of the company’s business, and being able to communicate effectively and develop strong working relationships with senior management and business colleagues.
• Having strong subject matter expertise on complex legal terms and complex agreement structures (including intellectual property, licensing, indemnity, liability, identifying revenue impacting terms, data protection and other rights and obligations) required to ensure compliance within company policies and guidelines.
• Balancing competing priorities of constituencies as compared to business needs and using astute judgment as to when to seek executive-level direction.
• Monitoring and incorporating changes in laws and regulations across the Asia-Pacific region and ability to learn and apply new substantive areas of law to daily practice.
• Being highly self-directed and proactive - proactively identifying needs or potential legal issues, proposing solutions, and effectively executing on the solution.

What you offer

• Good knowledge and work experience in the area in the area of civil law and in particular contract law and corporate law;
• Affinity with ICT, Telecom, Privacy/data protection is a distinct advantage;
• Strong verbal and written communication skills in English, Chinese (Mandarin) is a distinct advantage.
• Bachelors degree (or equivalent) and 3 - 5 years of experience in related field
• Good communication and interpersonal skills
• Ability to work well under pressure

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us @ + 65 6645 4540 / [email protected] for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237

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