Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Location: Changi

Salary up to $5,500

We are seeking a proactive and service-driven individual to execute IT initiatives and ensure operational excellence within the IT systems. The selected candidate will be responsible for conducting requirements analysis, performing technical assessments, managing projects, deploying solutions, and overseeing the operation and management of IT solutions and IT Managed Services.

Key Responsibilities:

• Collaborate with internal and external stakeholders to collect user requirements and deliver appropriate solutions.
• Partner with internal technical teams and vendors to develop comprehensive technical solutions and define key performance indicators for success.
• Manage project and change processes to ensure solutions meet technical, functional, performance, and business objectives.
• Oversee 24/7 operations, maintenance, compliance, and renewal of IT systems to support daily operations, with a preference for candidates familiar with industry best practices.
• Review, optimize, and continuously improve business and IT processes.

Requirements:

• A Bachelor's degree in Information Systems/Technology, Computer Science, Systems Engineering, or a related field.
• IT Service Management (ITSM) and IT Project Management certifications are preferred.
• Knowledge of Networking, System Administration, and Cybersecurity is an advantage.
• At least two years of relevant experience in technical domains and the industry.
• Strong analytical skills and experience in project management.
• Excellent verbal, written, and presentation communication skills to effectively convey and demonstrate solutions to stakeholders.
• Strong team player with a high level of responsibility and problem-solving ability. Self-motivated and proactive in approach.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

We are seeking a Quality Validation Specialist to perform quality reviews of validation documents and protocols across various areas, including DeltaV automation systems, EFU qualifications, Automation CSV, IT systems, cleaning validation, and laboratory equipment. Key responsibilities include ensuring compliance with regulatory standards, identifying and addressing documentation gaps, and collaborating with teams to ensure the success of validation activities.

The Who

In 1988, our founders had an ambitious dream to form the largest specialized travel company in the world – to set the example of how touring and travel should be done. The belief that travel is one of the most emotive experiences you undertake and our ambition to make this experience the absolute best it can be for the traveller, has become the guiding principle for TAG.

We believe that through a bespoke, high-touch and personal service, we can alleviate the stress and complexity of travel. So, whether it is a business meeting to close a deal, an event to meet industry peers or a gig for 50,000 screaming fans, we will get our clients to where they need to be feeling ready to take on the world.

The Why

At TAG, our company values matter. We appreciate our staff working as a Team, having Ambition and being Genuine.

You will have a passion for the job you do, as well as a drive to want to do better – in return, TAG will support your growth and development, as well as offer opportunities to progress or maybe even change tack!

The What

As an Entertainment Specialist you will have a diverse and varied role. Here are just some of the things you’ll be getting involved with:

• Independently manage client travel requirements, including VIP client travel requirements, while anticipating and understanding individual client preferences and needs
• Analyse all inquiries and requests received from clients and provide expert advice on the best options to offer
• Formulate complex, logistical itinerary plans to deliver practical travel solutions, ensuring that budgets and specific requirements are met.
• Fully service all VIP enquiries, requests, bookings and ticketing with the highest standards and quality documentation
• Ensure all air, rail, hotel and/or other ancillary reservations meet company and client expectations, ensuring client and booking files are maintained in relevant systems
• Report, investigate and resolve errors or/and client complaints adhering to the highest standards of customer service; mitigate any financial loss through individual and avoidable error
• Operate in accordance with client service level agreements (SLAs) and TAG policies and standards
• Action all required company tasks and client or supplier processes in a timely and effective manner to ensure correct information is readily available for continuity of service for all team members
• Process complex reissues and pricing records accurately and manage Quality Control (QC) procedures and tasks
• Manage and successfully deliver profit and sales targets in relation to own client portfolio, continually looking for opportunities to maximise revenue and margin
• Negotiate the best rates and deals from vendors to reduce client expenditure; assess all potential revenue and income streams for maximum company profitability
• Process administrative tasks including accounting queries from both the client and finance department through to final reconciliation; assess client credit levels, if applicable, and work in conjunction with the finance department to ensure payments are received
• Complete all TAG systems and respond to all communications proactively, promptly, efficiently and accurately
• Ensure all PNRs Galileo are correct and fully completed
• Log all client and supplier favours accordingly
• Adhere to PCI regulations in accordance with company policy
• If required, accompany client on the tour/production to provide client support during the tour/production and ensure client satisfaction, if assigned
• Act as a mentor to the junior members of the team, share knowledge and assist with training as required, including new starters and TAG Academy
• Demonstrate professionalism, attention to detail adhere to service level expectations in your day-to-day dealings with clients; escalate any issues or concerns in a timely manner to Team Leader
• Develop and maintain positive and valuable relationships with key vendors relevant to TAG’s client base and support the Supplier Program; attend presentations, networking events, site visits and functions, with any related activities carried out and followed up as necessary
• Retain accounts and agreements, ensuring the highest standards and levels of service are always delivered with a personalised and individual approach to each client
• Share business opportunities with the commercial team
• Proactively seek ways to improve functionality of the entertainment team; suggest ideas for improved practices locally and companywide

The How

To be successful at TAG is as much about mindset and attitude as it is about skill set and qualifications. We’re a team who share the same desire and passion to go above and beyond for each and every client. We revel in making the seemingly impossible possible, always rising to the challenge with ambition and a genuine, open attitude.

We work flexibly to accommodate our TAG team colleagues, meaning on occasion there could be requirements ‘outside of office hours’ to manage time zones and other work commitments. As an Entertainment Specialist there are several credentials and attributes which would be advantageous, but a determined attitude and willingness to learn, are equally important.

• BS or BA degree OR in lieu of education, equivalent combination of education and directly related experience.
• 5+ years of relevant travel consulting experience within a travel agency, managing high demand clientele
• Strong knowledge and understanding of airfares, contracted fares, ticketing and reissues
• GDS experience (Travelport preferred)
• Versed in booking flights, hotels and good understanding of published airfares
• Experience handling VIP, touring, film, theatre, production or media clients and/or group travel

The Where and When

This is a full-time role (40 hours per week) based in our Singapore office. Since March 2020 we have operated a flexible, hybrid approach to working and will continue to do this moving forward. We will work with you to find the best mix of office and home working that suits your life and the needs of the team.

You will report into the General Manager, who is based Singapore. There are other regional teams based in Australia, New Zealand, UK and the US that you may work closely with, too.

The Important Bit

As passionate as you may be about changing the face of travel, let’s be honest – you're not doing this for free. So, here’s our promise to you:

• Competitive salary DOE
• Health Insurance Benefit Scheme
• Wellness/EAP programme
• Employee discounts
• We are also committed to offering an equal opportunity for all employees and applicants.

How to Apply

We want to know a bit about you. Send a cover letter outlining why you think TAG is a good fit for you and an up-to-date CV/resume to [email protected]

And before you press send, please make sure you’re eligible to work in Singapore!

Associate Specialist, Pharmacovigilance

12-month contract

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission.

Responsibilities:

The Associate Specialist, Pharmacovigilance (PV) is responsible for undertaking specified PV activities including projects with oversight by their manager or a designated PV colleague.

• Assists with execution of local PV processes and activities in collaboration with internal functional areas and external parties as assigned.
• Assists with day-to-day adverse events case management including case intake, tracking, translation to English (as applicable), acknowledgments, and follow-up activities in accordance with PV procedures and country regulations.
• Assists with Individual Case Safety Report (ICSR) Health Authority submissions in accordance with company procedures and health authority requirements, when requested.
• Assists with aggregate safety report submissions to Health Authorities in accordance with company procedures and health authority requirements, when requested.
• Responsible for filing (electronic, paper), storage and archiving safety-related and regulatory data and documentation in accordance with department and company policies and local requirements.
• Participates in compliance activities and assists in coordinating the preparation of necessary corrective actions locally for late reports.
• Supports local PV audits and inspections when requested.
• Supports PV self-inspections as required by PV Legislations (where applicable).
• Responsible for reporting adverse experiences or events (AE) or product quality complaints (PQCs) associated with the use of our company products in compliance with Corporate Policy 01: Patient Safety.
• Responsible for completing all required/applicable trainings assigned at time of hire and after hire by the due dates, before performing the activity.
• May be responsible for managing and performing local literature screening and assessment in accordance with company procedure and local requirements (as applicable).
• May be assigned responsibility for ensuring appropriate PV language is included in country PV agreements, liaising with Alliance Managers as required, supporting local qualification/due diligence activities and compliance reviews, and assisting in maintenance of the business partner data tracking system.
• May be assigned responsibility for ensuring appropriate implementation and oversight of Risk Minimization Measures and Additional Risk Minimization Measures locally as per department policy and local legislations.
• Support local implementation of applicable business continuity plans (as applicable).
• Performs other activities as requested by their Manager.
• May participate on special projects or rotational assignments within or outside of IPV as part of their professional development.

Job requirements:

• Health, life science, or medical science degree or equivalent
• At least 1 year of Pharmacovigilance (PV) experience in pharmaceutical industry
• Experience in Medical Affairs/Regulatory/Clinical research related to drugs
• Knowledge of AE reporting requirements and relevant PV regulations

Reg No: R22104540

EA License no: 94C3609

Job Highlights:

• Customer Service
• Administration
• Reporting

Job Description:

We are currently seeking an Administrative Specialist (Closing) for our Singapore office. This position will provide support in relation to closing administration and operations. This position is expected to follow established guidelines to determine the validity of contract, loan and closing documents and follow through to resolution.

• Provide administrative support to the team.
• Perform a full range of closing administration operation tasks.
• Respond to internal and external requests for information regarding closing disbursement, contract documents, preparing and distributing reports as required to appropriate parties.
• Prepare regular reports for senior management.
• Performs other duties as appropriate.
• Ensure quality procedures and suggest improvements.

To meet these challenges, you should possess the following qualities:

• Diploma or above.
• 1-3 years minimum experience in Customer Service and Administration is preferred.
• Experience in MS Office (especially Microsoft Excel) and other computer systems.
• Positive attitude and able to work effectively as a good team player.
• Detail-minded, independent, great communication and organization skills.
• Experience in high volume, fast-paced, results oriented business environments.

What We can offer you:

• A challenging role in an ever-growing international organization.
• A dynamic team of international colleagues.
• Good internal training and excellent personal growth prospects.
• A fun and inclusion work environment.
• Hybrid Work Arrangement
• Marriott Brand Hotel Staff Discount
• Flexible Benefits

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Who we are

AIA Group Limited (“AIA”) and Discovery Group Limited (“Discovery”) have agreed to establish a digital health technology and integrated solutions business (“Amplify”) that aims to transform how payors, private hospitals, corporates and public healthcare systems deliver health and wellness for patients and communities across Asia.

Amplify brings together the best of partners through a combination of Discovery’s globally proven healthcare technology, intellectual property and expertise and AIA’s brand, established market position, distribution assets and decades of well-established leadership and execution capabilities.

Initially focused on serving AIA businesses to help increase new business value and deliver financial benefits, Amplify will over time also serve and partner with other key healthcare system participants including private hospitals, corporates, public healthcare system providers and pharmaceutical and MedTech companies. Amplify will create value and deliver better outcomes for stakeholders across the healthcare value chain:

• Innovative private health insurance propositions

• Medical cost optimisation and improved quality of care through expertise in case, disease, payment and network management

• Claims and core operations process transformation and automation

• Value-based provider network management through incentives aligned around cost-effective and efficient care

• Digital engagement through wellness programmes and online portals

• Data management and analytics for ongoing value generation

Our Culture and Values

At Amplify Health, we believe in fostering a culture that embodies the spirit of Courageous Entrepreneurs. We are passionate and innovative individuals who continuously strive to push boundaries and think outside the box. We understand that calculated risks are essential for driving progress, and we view failures as valuable opportunities to learn and grow.

As Outstanding People, collaboration, learning, and growth are at the core of our values. We trust and rely on each other, working together as a unified team to achieve our goals. When success comes our way, we celebrate it as a collective achievement, and we are committed to improving and excelling together.

We firmly believe in the mantra of Discuss, Decide, Do. Listening is fundamental in our decision-making process, and we act promptly, ensuring accountability in everything we do. Simplicity is the key to our efficiency, and we get things done quickly and effectively while being guided by facts and understanding.

At the heart of our pursuits lies a Lasting Impact. We prioritize the needs of our customers, and we are crystal clear about the problems we are solving for them. Progress is our north star, and while we strive for excellence, we acknowledge that perfection is a journey, and we remain focused on delivering excellent products that make a tangible difference.

If you are a passionate and innovative individual who thrives in a collaborative environment, where courage is celebrated, and customer focus is paramount, we invite you to join our team. Together, we will shape the future with our unwavering commitment to excellence and the determination to make a lasting impact in the industry.

What you will do

Responsible for driving claims management initiatives and impact between client insurer and hospital providers.

How you would make a difference

· identify highest areas of claims management opportunities in provider space

· design initiatives or agreements needed to capture impact

· work on the ground with client provider management team to implement these

· define reporting analytics needed to track value and impact of provider change

· create a path to value driven funding models with client team

· identify operational gaps and solutions for implementation of new provider changes that can help capture savings impact

· draft negotiation documents and review existing agreements

· guide and prioritise with client leadership to maintain traction throughout the year on large opportunity areas.

What you need to be successful

· Bachelor or master’s degree

· Clinical background as a practicing doctor is highly valued

· At least 7-10 years of healthcare domain experience in fields such as health insurance, healthcare consulting, or hospital management roles ideally in Singapore or Asia markets such as Malaysia, Thailand, Philippines or Hong Kong. We remain open to global experience if very relevant.

· Demonstrated ability to guide and influence diverse groups of professionals that have expertise in different domains and at times conflicting agendas

· Solid understanding of the healthcare ecosystem in Singapore, within the context of Asia and its forward-looking trends

· An analytical and data-led mind is key with pragmatic solutioning within available resources

· Ability to craft concise and informative documents to aid debate, decision making and negotiations.

Job Description:

• Create, develop and manage new and existing digital financial service products (Insurance).
• Be responsible for the end-to-end business product management, including but not limited to P&L management, user journey optimisation, internal process enhancement, design of financial features and competitor benchmarking.
• Optimise product portfolio by analysing key metrics, recommending improvement areas to drive profitability and continuous business growth.
• Drive regional expansion of financial services; develop and drive go-to-market strategies, collaborate with regional and local stakeholders to ensure successful rollout of new products and improvement plans.
• Engage and manage external stakeholders to ensure successful launch of partnerships.
• Manage the project timelines in a cross-functional structure to ensure timely and consistent delivery of the overall business goals.
• Ensure business alignment and work closely with cross-functional stakeholders such as Risk, Product, Legal, Compliance and Ops to own business metrics and drive sustainable growth.
• Drive operational projects in sales, underwriting, claims, etc. and continuously review operational excellence

Requirements:

• A Bachelor’s Degree in Finance, Commerce, Accounting, Business or Computer Science equivalent.
• Minimum 2 to 8 years of professional experience in the insurance or financial services industry. Past experience in InsurTech, digital insurance or insurance consulting or strategy will be a plus.
• Proven ability to manage end-to-end projects independently with strong analytical, problem-solving, and logical thinking skills.
• Proactive, detail-oriented, and intrapreneurial mindset with excellent stakeholder management and user experience appreciation.
• Comfortable in fast-paced, dynamic environments with a high degree of ambiguity and tight deadlines.
• Ability to demonstrate a high level of verbal and written English and another Asian language (Mandarin, Bahasa Indonesia, Bahasa Melayu, Thai, Vietnamese, Tagalog) to coordinate with internal stakeholders across the region.

We are a local distribution company representing more than 20 established global brands in the field of industrial automation, energy & environmental monitoring and power quality. As we digitalize our business into e-commerce, we are currently looking for a Digital Marketing Specialist.

The ideal candidate will assist the marketing strategy by planning and executing digital marketing campaign, create content to boost brand awareness, to drive engagements, traffics, and leads for offline and online business.

As a Digital Marketing Specialist, you will report to the Senior Manager - Business.

Key Responsibilities:

· Plan yearly marketing budget.

· Plan, create, and execute an SEO and SEM strategy.

· Manage and create social media contents and postings.

· Plan and organize events with various stakeholders.

· Monthly meeting with partners and stakeholders to present campaign plans, campaign performance, social media management, and proposal to improve digital results; assess against goals (KPI and ROI).

· Set up conversion and event tracking on the website and across various digital platforms.

· Manage buyer personas for targeted marketing.

· Stay up-to-date with the latest SEO, SEM, and digital marketing trends and best practices.

Job Requirements:

· A Diploma holder/ Degree holder, preferably in Marketing, IT or Engineering discipline.

· At least 2-3 years of digital marketing experience, using tools such as Semrush, GA4.

· Familiar with Adobe commerce cloud platform, Adobe Creative Clouds suite.

· Must have experience in CRM and marketing automation software such as Hubspot, Dotdigital or Salesforce.

· Experience with A/B testing and other testing metrics.

· Must be organized, attention to details, and able to work in a fast paced environment.

· Ability to collaborate and work in a team, but is also a self-starter.

Highlights and Benefits:

· 5 day work week (8am to 5.30pm)

· Generous compensation package to include performance bonus twice a year, quarterly incentive schemes and annual profit sharing.

· Medical benefits include Specialist, TCM, and Dental reimbursement.

· Relevant training and invaluable experience. This is a unique opportunity to expand your career and enhance your resume. Paid relevant training is provided to employees to ensure full success.

· Work for a company that cares about you. We would not be successful without our valued employees which is why we invest in our employees’ personal well-being and professional growth.

Nitto Denko Asia Technical (NAT) Centre is looking for a highly motivated Field Marketing Specialist to support business development and operational efforts in the field of medical devices and digital health in new markets e.g. Indonesia.

Established in 2008 and backed by a 100-year-old Japanese corporation, Nitto Denko Corp., NAT seeks to elevate quality of life through innovative biosensing solutions.

We are transforming clinical research and health management through our proprietary technology developed in-house. Our years of research has led to the creation of multiple products, and we are now focused on driving adoption for a connected ecosystem behind our health wearable and a novel urine albumin to creatinine screening medical device. If you are looking to contribute meaningfully to the future of biosensing solutions and do work that can change the lives of people, we would be pleased to learn more about you.

By working with NAT, you will join a multidisciplinary team of thinkers and doers who come from different backgrounds. Everyone on our team is fully committed to realizing the potential of biosensing technologies to improve human health and wellness. You will report to Marketing Innovation Manager, and be responsible for both assigned, as well as self-initiated pilot projects. In the medium term, you will be tasked to assist with commercial planning in alignment with the organization’s business goals which include market research, business model identification and innovation, risk assessment to create sustainable business relationships with partners. You will also lead commercial assessment, discussions, and evaluations with potential collaborators. Your role will be impactful and diverse.

If the above resonates with you, please read on.

You are someone comfortable with ambiguity and will be highly independent. You see and create opportunities proactively and thrive on multiple initiatives in a fast-paced environment. You provide comprehensive assessment with minimal information and can handle both technical discussions as well as business conversations. You have an eye for detail and are a great listener, taking a consultative approach towards internal and external stakeholders. You create trust and optimism in your engagement with people.

Responsibilities and Duties:

• Assist with the identification and sourcing of business opportunities in the field of medical devices and digital health
• Create and develop a range of materials (e.g. presentation materials, fact sheets) to assist with internal reporting and external engagements
• Demonstrate product features and function, as well as support external stakeholders (e.g. customers or partners) with their queries and decision making process
• Drive Go-To-Market by leveraging on the lean start-up methodology
• Execute comprehensive competitive and commercial market research covering commercial traction, regulatory pathways, business model planning and execution
• Initiate and facilitate partner discussions and build a network of trusted partners and KOLs
• Manage internal and external commercial projects and be responsible for documentation and reporting
• Develop financial models and be comfortable with financial valuation methods and concepts such as break-even analysis, IRR, DCF etc
• Collaborate with consulting companies to drive project success and accelerate NAT’s goals
• Contribute to our culture of constant learning and improvement

Requirements:

• Degree in Business Management, Economics, Finance, Business or its equivalent
• At least 1-2 years of experience in digital health or medical device, highly motivated applicants with no prior experience are also welcome to apply
• Track record of successful engagements and negotiations with distributors
• Fluent in English and Bahasa Indonesia so as to liaise with the stakeholders of those speakers, proficiency in Japanese Language is an advantage
• IT-savvy
• Excellent written and oral communication
• Fast learner and team player
• Great time management skills, comfortable handling multiple projects simultaneously
• Possesses an “Always Day One” and execution mindset
• Is comfortable with ambiguity and can thrive independently in a fluid environment
• Focused on problem solving and passionate about our products and mission
• Some degree of international travel will be expected for the role

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

IT Project Manager

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an IT Project Manager to manage the end-to-end infrastructure technology portfolio of programs and projects for the banking and financial industry.

Responsibilities:

- Responsible for direct and matrixed execution of portfolio in infrastructure technology implementations, upgrades, conversion, and recovery.

- Collaborates with Design and Engineering teams to define project scope and build teams.

- Creates and manages project schedules, milestones, and resources.

- Leads weekly meetings, tracks risks, and generates project status reports.

- Manages project documentation, risks, and resources, ensuring on-time, high-quality delivery.

- Communicates with stakeholders and ensures project efficiency.

Requirements:

- IT qualification and/or relevant work experience

- Project management track record in technology related projects

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

▪ To assist in coordination and logistics management of:
o Client device delivery
o Client device staging and image distribution
o Client device deployment & OS upgrade scheduling
o Client device acceptance
o Submission of Declaration Form & billing (if any)
o Support Project Manager on administrative matters (eg. Purchase etc.)
▪ Track and compile project report regularly.
▪ Update assets records of client devices handled by project team.
▪ Work with project team in ensuring that the client devices’ inventory records are updated & accurate
▪ Work with project team to handover the client devices for O&S
▪ Monitor, track & review the Project migration output and key project progress milestone.
▪ Submit the progress reports to Manager

• Location: East
• Do note that this is a 12 months contract
• Salary up to $5,500

We are seeking a proactive and service-driven individual to execute IT initiatives and ensure operational excellence within the IT systems. The selected candidate will be responsible for conducting requirements analysis, performing technical assessments, managing projects, deploying solutions, and overseeing the operation and management of IT solutions and IT Managed Services.

Key Responsibilities:

• Collaborate with internal and external stakeholders to collect user requirements and deliver appropriate solutions.
• Partner with internal technical teams and vendors to develop comprehensive technical solutions and define key performance indicators for success.
• Manage project and change processes to ensure solutions meet technical, functional, performance, and business objectives.
• Oversee 24/7 operations, maintenance, compliance, and renewal of IT systems to support daily operations, with a preference for candidates familiar with industry best practices.
• Review, optimize, and continuously improve business and IT processes.

Requirements:

• A Bachelor's degree in Information Systems/Technology, Computer Science, Systems Engineering, or a related field.
• IT Service Management (ITSM) and IT Project Management certifications are preferred.
• Knowledge of Networking, System Administration, and Cybersecurity is an advantage.
• At least two years of relevant experience in technical domains and the industry.
• Strong analytical skills and experience in project management.
• Excellent verbal, written, and presentation communication skills to effectively convey and demonstrate solutions to stakeholders.
• Strong team player with a high level of responsibility and problem-solving ability. Self-motivated and proactive in approach.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

WFH - 4 days

WFO - 1 day

About the Company:

audax is about courage – the courage to push frontiers, defy the norm, and embrace the unconventional. We believe that innovation thrives on audacity, and with audax, you're not just choosing our digital banking solutions – you're choosing a fearless partner ready to explore new horizons.

As a comprehensive stack digital banking solutions provider, audax empowers banks and financial institutions to rapidly scale and modernise. Our plug-and-play digital solutions offer end-to-end banking capabilities, harmoniously complementing incumbents' core infrastructure. We're here to help you realise scaled digital banking models, including digital banking and Banking-as-a-Service, without the complexity of in-house development or expensive migration.

Our journey started by powering Standard Chartered nexus and has since expanded to elevate other banks and financial institutions globally. If you're ready to embark on a journey that defies convention and shapes the future of banking, audax is your partner. Get in touch with us today.

Audax is seeking a Specialist, Microsoft Dynamics 365 solutions to join our team. The ideal candidate will be someone who has a strong background in Microsoft Dynamics 365, particularly with Relationship Sales, and possess technical skills in integration and configuration of the platform. This role will report to the Manager, Sales Enablement.

What you will be doing:

Dynamics 365 Configuration and Integration:

• Connect Microsoft Dynamics 365 with LinkedIn Sales Navigator and set up sales-specific insights within Dynamics to enhance sales processes.
• Integrate Microsoft Dynamics 365 with other Microsoft products (e.g. Microsoft Teams, Outlook, SharePoint).
• Implement and optimize Power Automate and Flows to streamline workflows and improve operational efficiency.
• Configure and implement Microsoft Dynamics Copilot

What you need to be successful in this role:

• Experience in Microsoft Dynamics 365 (Relationship Sales)
• Strong understanding of Microsoft Power Platform, including Power Automate, PowerApps, and Flows
• Familiarity with LinkedIn Sales Navigator and its integration capabilities with Microsoft Dynamics 365
• Good hands-on experience with Outlook integration and the use of Copilot in Dynamics

Job Description:

• Strategize portfolio segmentation and optimize portfolio profitability while achieving business scale goals
• Acquire new customers from internal platforms and external channels, optimizing return on investment in the acquisition process
• Responsible for credit product management; design financial features such as pricing, repayment plan, revolving credit and so forth
• Handle existing customer management, increase conversion rate and product usage using campaigns and other effective tools
• Implement market research to understand trends, work closely with risk, IT and other teams to form business planning and drive sustainable growth
• Improve user experience and product efficiency for greater customer satisfaction
• Optimize operation flows and build SOP for product operations

Requirements:

• Bachelor’s degree and above in Computer Science/Engineering, Business Analytics, Information Technology, Economics, Statistics and other related fields
• 0-4 years of experience, preferably in consumer/digital/SME lending, or similar retail financial products.
• A builder mindset with strong experience in customer management, ideally with consulting firms, internet, fintech, banking, or financial institutions.
• Proven data analytics expertise to drive informed decision-making.
• Strong problem solving skills, proactive, to-do attitude and take initiative in action.
• Excellent communication and interpersonal skills, with the ability to work cross-functionally within the organization and with external stakeholders.
• Fluency in English and proficiency in an additional Asian language (Mandarin, Bahasa Indonesia, Bahasa Melayu, Thai, Vietnamese, Tagalog) is a strong advantage to collaborate across the region

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Increase revenue and market growth of general laboratory products and solutions in the assigned market segment.
• Handle enquiries from customers and prospects, providing excellent pre-sales and after-sales support.
• Build and maintain positive relationships with existing and potential customers, along with key opinion leaders.
• Monitor market trends and evaluate customer requirements.

Requirements:

• Degree in Marketing or equivalent.
• At least 4 years of sales experience in Laboratory Equipment/Consumables.
• Strong understanding of scientific and general laboratory consumables.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description & Requirements

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gNWEnUCX

• Global role with team management responsibilities
• Exposure to latest technology - Cloud technologies

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Network Manager Enterprise Infrastructure to manage their network team.

About the job

Reporting directly to the head of IT infrastructure, your responsibility includes:

• Ensuring smooth delivery of IT network (LAN,WAN, SD WAN) services, ensuring that internal SLA has been met
• Managing external vendors for smooth delivery of Infrastructure services, ensuring external SLA has been met
• Ensure infrastructure changes, authorization request and bug fixes are applied by vendors as per business requirements without disruption of service, in compliance with defined IT policies and procedure
• Designing network Blueprint and roadmaps.
• Managing the IT Network team across the region, this include assigning and reviewing of work

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in network (LAN,WAN, Cisco devices and etc). Proven track record in managing a team is required for this role.

Proven track record of working in end user on a regional role will be of added advantage.

Exposure to cloud - Azure or AWS will be highly preferred.

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gNWEnUCX (EA: 94C3609/ R1219669)

• Exposure to latest technologies
• On the job training

About the company
Our Client is an established company within their industry. They have a well-established presence of more than 10 years. With rapid expansion plan, they are now looking for an IT Engineer / IT Specialist (System & Networks) to join their team.

About the job
Reporting to the IT Manager, your role involves:

• Providing technical support (Computer, printer, mobile device and etc) to users
• Handling networks (Routers, switches, VoIP)
• Supporting and maintaining the Windows Servers and Office 365
• Managing Active Directory (Print Servers, Backup and etc)
• Handling disaster recovery planning
• Managing external vendors, ensuring SLA is being adhered to

Skills and experience required
As a successful applicant, you will have at least 2 years of experience in IT Support. Exposure to IT networks or system will be of added advantage.

Candidates with proven track record in Office 365 / O365 will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established end user environment with on the job training

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/hoonteck-nologyrecruitment. (EA: 94C3609/ R1219669)

This is a 1 Year Contract role. (Subject to renewal)

Salary Range: Up to SGD 5,500.00 per month

We are seeking for a highly motivated individual to provide onsite IT support/ServiceDesk to the Singapore users and support the IT team in Project rollouts.

Your main responsibilities will include the following:

Onsite Support

• Support for local IT room and MTR setup
• VIP support for IT related topics
• IT Asset inventory maintenance (Deployment and redeployment for DaaS and non-DaaS)
• IT Shop admin and support
• Responsible for TAF related ticket creation and escalation (ServiceNow)
• Supports SEA general IT related issues and topics (once a week)

Service Delivery

• Support and advise end-user on system functions and release
• Follow up on preventive actions and ensure implementation of tasks.
• Maintain system configurations based on business usage/setup
• Ensure the team use correct methodology, templates and tools to support service delivery process
• Responsible for Non-TAF ticket escalation and resolution from local Business

General IT functions

• Support CIO on special task and activities i.e Business intelligence, IT workshops and digital innovation
• Support IT in accordance to IT guidelines, security standard, risk control, reporting, communications
• Continuous Improvement activities throughout the whole local IT and SEA organisation
• Following up on delivery of IT vendors for local IT services and hardware
• Support onboarding/offboarding process for all employees of SEA
• Day to day support for general IT topics but not limited to

IT Project Support

• Supports approved project rollout (Windows and system upgrade, Infra-related topics)
• Support cross-department projects
• Provide status update on project activities to local IT Organization

And any other suitable tasks assigned.

JOB REQUIREMENTS

• Relevant Tertiary Education in business management and/ or IT management.
• Experience in Unix, Wintel, M365 and other IT technologies are preferred.
• Experience in IT Project coordination/Support Understanding of and commitment to IT as a service function
• At least 2~3 years or more end-user IT support experience
• Good understanding of relevant business processes & applications as the international sales organization, understanding or business processes as governance tool to secure compliance and efficiency
• Very self-reliant working style
• Working in an international and intercultural context
• Good spoken and written English
• Good planning and organizational skills
• Good communication and training skills
• Independent and a self-motivator
• Servicedesk support for Business end users
  

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified
Email resume to [email protected]
People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722
http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

In the NUS IT Enterprise Services team, we provide platforms, services and tools to deliver common technology capabilities used by systems that cut across multiple application towers (e.g. administrative, student and academic, faculty and research, corporate solutions, and HR/Finance), infrastructure and security.

We are looking for an experienced Product Manager to oversee delivery, ongoing enhancements and support of products under the Enterprise Services portfolio.

Duties and Responsibilities

• Define and own the product vision, strategy, and roadmap for both in-house developed and COTS software solutions across the portfolio.
• Collaborate with stakeholders across NUS IT to identify common needs and opportunities for shared solutions, gather and prioritize requirements for software features and enhancements.
• Ensure that products align with wider IT strategy and goals.
• Partner with architecture and engineering teams to define and maintain technical standards, reusable components, and architectural principles.
• Drive decision-making around product investments, retirement, and consolidation opportunities across the portfolio.
• Establish success metrics and KPIs for evaluating product performance, adoption and business impact.
• Gather and synthesize feedback, market research, and analytics to inform product decisions.
• Stay updated on similar products in the market to keep our offerings competitive and relevant.
• Work closely with engineering team to create prototypes and proof-of-concepts to increase the chances of successful implementations.
• Define and operationalise support model for products across the portfolio.

Qualifications

Experience

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 10 years within IT industry, inclusive of 3+ years in a technical role, and 7+ years’ experience in project and/or product management.
• Good grasp of modern IT technologies, methodologies, architectures, and best practices.
• Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Must be a self-starter and able to work independently with minimum supervision.
• Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
• Certification in PMP or CITPM will be an added advantage.
• Certification in Product Management (e.g. Certified Scrum Product Owner) will be an added advantage.
• Experience in Higher Education industry is a bonus.

Technical Expertise

• Proficiency in Power BI for creating dashboards and reports.
• To effectively work and communicate with both technical and non-technical team members and stakeholders, knowledge of any of the following is an added advantage:

1. Cloud platforms - at least one major cloud provider (Azure, AWS or GCP) and services offered, differences between cloud service models (IaaS, PaaS, SaaS), and performing cost analysis for cloud services.
2. IT Service Management practices, processes and tools.
3. Identity and access management (IAM) systems and concepts – e.g. OAuth 2.0 and OpenID Connect protocols, SSO, MFA, user provisioning and lifecycle management.
4. Enterprise integration technologies and tools - e.g. Enterprise Service Bus (ESB) platforms, API management platforms and message brokers

• Experience with generative AI technologies is an added advantage:

1. Using and/or integrating AI services via APIs (e.g. OpenAI, Anthropic, Google, or similar platforms)
2. Knowledge of prompt engineering techniques
3. Conceptual understanding of large language models, retrieval augmented generation (RAG), AI agents, etc

• Experience with customer engagement platforms and systems is an added advantage:

1. Email service providers and deliverability management
2. User feedback collection and analysis systems

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Summary:

We are looking for an experienced ITSM Specialist to support and enhance our IT Service Management (ITSM) platform. In this role, you will work closely with IT Infrastructure and Operations teams to manage service requests, perform platform maintenance, and implement ITSM processes to improve efficiency and alignment with business goals. This position requires hands-on experience with ITSM tools, strong technical skills, and a proactive approach to maintaining ITSM compliance and standards.

Key Responsibilities:

• Create and enhance service requests on the ITSM platform to meet business requirements.

• Perform ongoing operational maintenance, patching, and upgrades to keep the ITSM platform optimized and up-to-date.

• Support the implementation of IT service management activities across various IT domains:

• Analyze and enhance service requests, update and implement catalog items.

• Requirement Gathering and Solution Design: Gather user requirements, design solutions, and enhance the ITSM catalog.

• Build or modify service requests based on the ITSM platform requirements.

• Generate and distribute reports for ITSM service requests to relevant stakeholders.

• Create and maintain system documentation, user guides, and training materials. Transfer knowledge to the internal ITSM team.

• Configure ITSM settings to adhere to established ITSM processes.

• Collaborate with the Automation/Orchestration team to integrate catalogs, workflows, and approvals.

• Compliance and Standards: Ensure all ITSM activities comply with IT security standards, policies, and procedures.

• Troubleshooting and Support: Collaborate with IT Infrastructure and Operations teams to troubleshoot and resolve issues in the ITSM platform.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• 3-5 years of experience working with ITSM platforms, including developing service requests and platform maintenance.

• Demonstrated experience in IT service management activities, with a strong focus on service catalog and request management.

• Experience working in an IT operations or infrastructure environment, with a focus on process improvement and compliance.

• Proficiency in ITSM tools (e.g., ServiceNow, BMC Remedy) and familiarity with platform configuration and customization.

• Strong understanding of ITIL processes, including incident, change, and problem management.

• Experience with reporting tools and data visualization within ITSM platforms.

• Familiarity with automation/orchestration tools and their integration with ITSM workflows.

• Knowledge of IT security standards, policies, and best practices.

EA Number: 11C4879