1. JOB DESCRIPTION

Job Title

IT infrastructure and security officer

Occupation

IT INFRASTRUCTURE MANAGER

Job Description & Requirements

Position: IT Infrastructure and Security Manager - Asia Region
Employment Type: Permanent
Salary: SGD 4,000 - 5,500 (depending on skill level and experience)
Location: Singapore
Regions Covered: Singapore, Malaysia, Cambodia
Benefits: Annual leave, Sick leave, Hospitalisation leave

Company Overview:
We are a leading multinational company seeking a highly skilled IT Infrastructure and Security Manager to oversee our IT infrastructure and security operations across the Asia region. This pivotal role will be based in our Singapore office, covering Singapore, Malaysia, and Cambodia. If you are an experienced IT professional with a passion for technology and a commitment to maintaining high standards of security and compliance, we invite you to join our dynamic team.

Key Responsibilities:
As the IT Infrastructure and Security Manager, you will ensure strong IT governance and management in line with the company's internal policies and procedures. Your responsibilities will include:

• Identifying and implementing improvements to IT infrastructure, security, and business solutions, covering networks, servers, firewalls, printers, computers, Wi-Fi, ERP software, and VoIP systems.
• Managing network and system administration, including servers, databases, and cloud platforms to ensure optimal performance and security.
• Participating in the development, revision, and implementation of IT policies, guidelines, and standards.
• Conducting security audits, vulnerability assessments, and ensuring effective logging, monitoring, and response to security events and vulnerabilities; enforcing physical security measures.
• Managing identities and access controls using systems like Active Directory/EntraID; implementing secure protocols and multi-factor authentication.
• Reporting to management on the performance of IT infrastructure, including system outages, security issues, and vendor services.
• Ensuring compliance with data protection regulations and supporting business continuity and disaster recovery planning.
• Staying current with industry trends and technological advancements; driving continuous improvement and innovation in IT practices.

Qualifications:

• Proven experience in IT administration and security management, including identity management, access control, and incident response.
• At least 5 years of experience with desktop computers, laptops, servers, and networking devices (switches, routers, firewalls), and identity management systems (e.g., Active Directory). Working experience with Cisco and Cisco-Meraki firewalls is an advantage.
• Strong knowledge of network and system administration, including servers, databases, and cloud platforms (AWS, Azure).
• Experience with Windows operating systems (Windows 10 and 11, Windows Server 2008, 2008 R2, 2012, and 2022) setup, management, maintenance, backup, FTP, etc.). Working experience with Linux operating systems is an advantage.
• Experience with Microsoft SQL Server, MySQL, and other database systems
• Proven experience in IT security management, including conducting security audits and vulnerability assessments, and patch management
• Innovative mindset with a focus on continuous improvement and staying current with industry trends.
• Excellent communication and interpersonal skills in English, both oral and written.
• Familiarity with local data protection regulations.
• Strong ability to manage vendor relationships and ensure compliance.
• Certification in relevant IT and security domains is a plus.
• Ability to start immediately or with a short notice period.

Why Join Us?

• Opportunity to work in a dynamic and innovative environment.
• Play a critical and exciting role in securing our IT infrastructure across multiple countries.

How to Apply:
Interested candidates are invited to submit their resume and cover letter to [your email] by [application deadline]. Please include "IT Infrastructure and Security Manager - Asia Region" in the subject line of your email.

We look forward to welcoming you to our team!

We are looking for an L1/L2 App Support Engineer to join our dynamic team, ensuring the smooth operation and maintenance of significant government applications.

• Competitive remuneration package (up to $6,000 + Bonus).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Access Management: Grant and reactivate user access rights through a ticketing system.
• System Testing and Maintenance: Perform system testing after infrastructure changes and handle routine maintenance tasks as needed.
• Incident and Service Management: Assist with production deployment, addressing bug fixes and system enhancements. Promptly address production emergencies and resolve issues per SLAs, ensuring and ticket closure.
• Vendor and Stakeholder Coordination: Coordinate with external vendors for advanced support and change requests while assisting internal stakeholders with system-related queries.
• Reporting and Documentation: Prepare access and system reports, monitor scheduled jobs, address issues, and maintain accurate project documentation.
• Work closely with the Project Manager to track project timelines and resources.
• Transcode and manage files (e.g., media, photo, audio documents) for applications and servers.

Job Requirements:

• Bachelor Degree in Information Technology, Computer Science, or an equivalent qualification.
• At least 5 years of professional IT experience focusing on operational support and system maintenance.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills to resolvetechnical issues.
• Familiarity with tools for incident and service request management.
• Prior experience in supporting government projects and applications (Expertise in web application maintenance and support, including both system administration and operational aspects).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

We are seeking a skilled Product Owner/Business Analyst to advance digital transformation projects for Singaporean government agencies!

• Join a team that utilizes technology to contribute to significant government projects, enhancing the daily lives of Singaporeans.
• Supportive working environment that fosters continuous learning and growth.
• Attractive salary package and comprehensive benefits provided.

Responsibilities:

• Elicit and manage the stakeholder’s business requirements and translate them into detailed requirements documents, including user stories, use cases, and functional specifications.
• Work with technical teams to design solutions that meet business needs while considering system limitations and technical constraints.
• Work closely with UX designers to plan and organize research activities such as product conceptualization workshops and Usability Testing.
• Work with Quality Engineer and business users to plan for UAT, coordinate and monitor progress and acceptance of UAT, and manage defects as needed.
• Organize the product backlog by extensively gathering and analyzing information with stakeholders and participating in crafting Functional/Design specifications.
• Understand the IT management, quality management policy and security guidelines to ensure the development processes and system are designed to comply with these policies.
• Serve as a liaison between business and technical teams, ensuring clear and effective communication throughout the project.
• Proactively identify opportunities for process improvement and recommend solutions to enhance efficiency and effectiveness.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in information technology, or related fields.
• Prior experience of at least 3 years in IT business analysis/developer, designing application solutions, and testing, or related.
• Prior experience in programming (Java, Python, VB.NET, C#, JavaScript, etc.) is advantageous.
• Experience with low code platform, data analytics, cloud, design thinking and service design will be an added advantage.
• Prior experience in full SDLC / PDLC using Agile methodologies (Related certification will be an added advantage).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Eurofins Clinical Diagnostics Pte Ltd, a subsidiary of Eurofins Scientific, a leading international life sciences company with a long history of global excellence in Testing for Life, analyzing everything that impacts health and safety is seeking highly motivated and service-oriented sales executives to join our expanding operations in Singapore.

Responsibilities:

• Ensure sales targets are met within a specific time period for the assigned territory.
• Implement and execute sales strategies to improve market share and overall business growth.
• Ensure consistent sales growth through identifying business opportunities and developing strategic accounts.
• Manage existing and build new accounts.
• Provide clinical information and benefits of the designated portfolio to medical professionals
• Develop and maintain excellent client rapport and relationship
• Provide market intelligence and trends to remain current on industry and customer needs.
• Optimize quality of service and contribute to client’s satisfaction.
• Build company image in the market as a reliable partner to the clients

Requirements:

• BSc or Diploma in Marketing, Biomedical Sciences, Medical Technology or equivalent.
• Preferably with 2-3 years of experience in the medical/healthcare industry or prior working experience as a medical technologist
• Sales-driven, motivated and outspoken with good planning and organizational skills
• Ability to communicate well with medical professionals
• Strong communication and negotiation abilities
• Proficient in Microsoft Office (Outlook, PowerPoint, Excel and Word)
• Preferably possess valid driving license and drive a car (Transporation Allowance Provided)

We are seeking a highly experienced Senior Warehouse Management Manager with over 20 years of expertise in warehouse operations and management. The ideal candidate will be responsible for integrating artificial intelligence (AI) and robotics into our Warehouse Management System (WMS) processes, as well as supporting the development of our Enterprise Resource Planning (ERP) system. This role requires a forward-thinking leader who can drive innovation, enhance operational efficiency, and improve overall supply chain performance.

Key Responsibilities:*

1. *Strategic Leadership:*

- Develop and implement warehouse management strategies that align with the company’s goals and objectives.

- Lead cross-functional teams to ensure successful integration of AI and robotics into warehouse operations.

2. *Technology Integration:*

- Assess current WMS processes and identify areas for improvement through the adoption of AI and robotic solutions.

- Collaborate with IT and software development teams to define requirements and specifications for upgrading WMS and ERP systems.

3. *Operational Excellence:*

- Monitor and analyze warehouse performance metrics to drive continuous improvement initiatives.

- Optimize inventory management processes to reduce costs and enhance service levels.

4. *Project Management:*

- Oversee the implementation of AI and robotics projects, ensuring they are delivered on time and within budget.

- Conduct feasibility studies and ROI analyses on new technology investments.

5. *Training and Development:*

- Develop training programs for warehouse staff to ensure effective utilization of new technologies and processes.

- Mentor and lead a team of warehouse supervisors and staff, fostering a culture of innovation and excellence.

6. *Collaboration and Communication:*

- Work closely with suppliers, customers, and other stakeholders to ensure seamless supply chain operations.

- Communicate effectively with senior management regarding project status, challenges, and opportunities.

Minimum of 20 years of experience in warehouse management, logistics, or supply chain operations.

- Proven experience in implementing AI and robotics in warehouse settings.

- Strong understanding of WMS and ERP systems, including development and integration.

- Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.

- Exceptional leadership and team management abilities.

- Strong project management skills with experience in leading technology-driven initiatives.

- Excellent communication and interpersonal skills.

Preferred Skills:*

- Knowledge of industry best practices in warehouse operations and supply chain management.

- Experience with data analytics and business intelligence tools.

- Familiarity with automation technologies, such as conveyor systems, automated guided vehicles (AGVs), and robotic picking systems.

This job profile outlines the key responsibilities, qualifications, and expectations for a Senior Warehouse Management Manager who is poised to lead the integration of AI and robotics in warehouse processes, supporting the evolution of the company's ERP systems

5-Day Work Week: Monday to Friday
Working Hours: 8:30 AM to 5:30 PM
2 Days WFH
Location: Tuas Area
Salary: Basic Up to $4,500 + 3 Month Bonus

Job Description

Responsibilities:

• Monitor, support, maintain, and document CIM systems.
• Design, develop, maintain, and improve CIM applications and components.
• Provide Level 2 and Level 3 support for production line operations.

Requirements:

• Degree in Computer Science/Computer Engineering, or equivalents. Diploma with relevant experience acceptable.
• Minimum 2 years of experience in CIM with High Automation, MES, and SECS/GEM.
• Proficient in basic SQL (Oracle) and Java.
• Experience with Tibco (TIB/RV) or high-tech manufacturing environments is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Role Overview

We are seeking for Assistant to Teaching Specialist who can seamlessly integrate into our team and make an immediate impact. Reporting to the Team Leader for Education, the candidate will assist the Special Education Teacher in classroom management for children with learning difficulties. Together with the Special Education Teacher, you will assist to manage behavioral and academic challenges, and deliver quality education for our students, while in alignment with our philosophy and guidelines.

Key Responsibilities

1. Program Implementation:

• Assist to deliver programs in alignment with the organization’s philosophy and established guidelines.

2. Professional Standards:

• Assist to execute tasks professionally and adhere to stated guidelines.

3. Teaching Material Preparation:

• Assist to develop teaching materials tailored to each student’s goals.

• Assist to document teaching methods and track achievement of goals after each lesson.

4. Documentation and Records Management:

• Assist to maintain comprehensive documentation and filing of all student-related materials.

Technical Skills & Competencies

1. Teaching & Behavior Management:

• Familiar with Singapore MOE syllabus.

2. Students Communication & Problem-Solving:

• Engage effectively with students to address their concerns and collaborate on solutions to support their development.

3. Application of Psychological Theories:

• Assist to apply psychological theories to practical teaching scenarios.

Qualifications & Experience

• Minimum Experience: Experience in Special Education is a plus.

• Candidates without prior experience, including fresh graduates and A-level students, may apply.

If you are passionate about making a difference in the lives of children with learning difficulties and can contribute immediately to our mission, we encourage you to apply.

Job Description:

• Monitor and maintain accurate inventory levels of MRO materials and equipment.
• Conduct regular stock checks and audits to ensure inventory accuracy.
• Safely store MRO materials and equipment in the warehouse following proper guidelines.
• Implement proper labelling and categorization systems to ensure materials are easy to find.
• Process orders for maintenance parts and equipment requested by maintenance or operational teams.
• Ensure timely delivery of required parts to avoid delays in maintenance or production.
• Assist with sourcing and negotiating the purchase of MRO materials as needed.
• Maintain accurate records of inventory, requisitions, and shipments.
• Update computerized inventory systems or databases.
• Ensure the warehouse meets all safety standards, including proper handling of hazardous materials.
• Ensure that all MRO tools and equipment are in good working condition.
• Act as a liaison between the warehouse and other departments, ensuring clear communication regarding stock availability, order status, and material requirements.
• Oversee the calibration and maintenance of tools and equipment stored in the warehouse.
• Coordinate with maintenance personnel to ensure tools are functioning properly.
• Comply with all regulatory and environmental requirements.

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Basic information:

• Location: Downtown
• Working hours: Monday to Friday, 9am to 6pm
• Basic + AWS + Performance Bonus + $500 per annum Medical Claim

Job Description:

• Mood boards, design development and presentation.
• Design and fabric research, sourcing, preparing prototype and prototype development.
• Create technical drawings for sampling and presentation.
• Liaise with relevant parties on development and construction.
• Manage fabric and trims library.

Job requirement:

• Diploma or Degree in Fashion Design or related discipline.
• At least 3 years of relevant experience in fashion design.
• Knowledge in textile, garment construction, design and development.
• Proficiency in Photoshop and Illustrator.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Wong Kaili (Kylie)| R21100484

Job Benefits:

• 5 day work week rostered to work between (Mon-sat)
• 8.30am to 6pm
• Basic up to $3800 + AWS & VB
• CBT Area

Job Description:

• Perform registration and answer to any bill estimation enquiries
• Assist to provide diagnosis / surgical codes in absence of clinical coder
• Monitor in-flight accounts and engage payors to discuss payment arrangements
• Work with Drs/clinics to arrange for medical evacuation plans
• Work with various stakeholders on medical complaint cases
• Explain bills to patients/next-of-kin

Job Requirement:

• Diploma/Degree in any relevant discipline, preferably Nursing / Medical related
• Nursing / Medical knowledge in medical diagnosis and surgical procedures
• Computer Literacy
• Pass in Mathematics
• Good communication skills (verbal/written)
• Experience in Leading/Supervising a team

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

You will be part of our Process + Systems Team to add your expertise + skills to the delivery of Business + Process Excellence.

Your Responsibilities

• To ensure operational excellence through adherence to designed processes + process audits.
• To oversee + ensure the delivery of process improvement projects with the objective of productivity and/or quality enhancement with lean methodology.
• To ensure high levels of data quality via analysis, review + action planning together with the business unit
• To support process improvement, process re-engineering + support the implementation of changed processes to improve the quality + productivity of operational processes + systems.
• To support the analysis of operational procedures, assisting with documenting + producing solutions.
• To apply project management in compliance with lean methodologies to ensure controlled + structured implementations, as well as assisting in planning + execution of project tasks.
• To strive for productivity increases through automation + optimization of operational processes to ensure better quality + customer satisfaction in alignment with corporate strategy.

Your Skills And Experiences

• At least 5 years of business process or supply chain management experience preferred.
• Professional education or degree in business or supply chain management.
• Strong analytical skills and experience in process analysis.
• Proficiency in English communication
• Supply chain expertise is an advantage.
• Preferably with Excel skills.

Fulfilship is a growing e-commerce fulfilment company.

Our mission is to help SME grow and scale both domestically and internationally.

Roles & Responsibilities

-Oversees a company's operational workflow, inventory, equipment and people.

-Resolve operational issues and disputes promptly or prevent it from even happening.

-Maintain constant communication with managers, staffs and merchants to ensure proper operations of the company with brief summary to the Management.

-Submit proposals or suggestions with supporting back up examples which can improve the workflow and increase profit margins within the organisation.

-Develop, implement and maintain quality assurance protocols, which include a proper onboarding documentation process for all departments (Operational Handbook).

-Increase the efficiency of existing processes and procedures to enhance the company's internal capacity.

-Overall responsible for the daily operations, including physical operations - receiving, storing, picking, packing, inventory management and worker/shift management.

-Meet warehouse operational SLA's by general management, problem-solving and employee coaching/training.

-On-site coordination with operation backend teams to ensure operational efficiency, safety and accuracy.

-Analysis of the data reports to identify performance bottlenecks and improve the performance.

-Continuously improve the throughout and attain a sustainable level of delivery performance improvement.

Benefits

# 10 days Annual Leave.

# Team Bonus/es.

# Condusive working environment.

Working Hours

Mondays to Fridays (9:00 am to 6:00 pm).

Saturdays: (9:00 to 1:00 pm).

Excluding Sundays and Public Holidays.

Easily accessible: 3 bus stops away from Joo Koon MRT Station/Bus-Interchange.

Responsibilities:

• Source for Mechanical/Electro-Mechanical/Electronics components to support new projects
• Able to perform cost analysis and select best supplier to meet the product requirement
• Responsible in managing the relationship with the suppliers for all commercial issues
• Perform cost reduction, VA/VE activities, etc. to achieve the KPIs set by management such as the material cost reduction target
• To be able to implement supply management strategies and activities such as VMI, JIT, EDI capabilities, etc.
• Be the escalation point when there are delivery issues during the MP and NPI stages
• Management of SAP data integrity

Requirements:

• At least a Diploma in Engineering
• Minimum 2-3 years of working experience in the EMS or electronic manufacturing environment
• Experience in sourcing, purchasing or procuring of Mechanical/Electro-Mechanical/Electronics components
• Strong knowledge in Mechanical/Electro-Mechanical/Electronics commodities
• Knowledge in SAP will be an added advantage

Interested candidates are to submit a detailed resume to speed up the application process.

Only shortlisted candidates will be notified. Thank you for applying.

Customer Success Specialist (CSS) is pivotal in ensuring exceptional service delivery and maximizing client satisfaction. The CSS role is designed not only to nurture client relationships and drive commercial outcomes but also to directly manage Level 1 support for selected legacy custom solutions, aiding in the strategic pivot to Tunity’s product-first service offerings

Key Responsibilities:

1. Customer Relationship Management:Serve as the primary contact for customers, ensuring their continued satisfaction and retention.
   Collaborate with product development teams to implement proactive strategies that address client needs, encourage product adoption, and smoothly transition customers to more standardized, cost-effective solutions.
   
2. Commercial Accountability:Monitor and analyze the costs associated with supporting each customer.
   Identify and implement strategies to enhance profitability, including transitioning suitable customers to the Tcube platform and making strategic decisions about discontinuing support for nonviable accounts.
   
3. Customer Advocacy and Growth:Foster strong relationships that encourage customer advocacy, supporting referrals and the creation of case studies.
   Identify and pursue opportunities for account growth, encouraging customers to adopt new software enhancements that optimize operational efficiency and reduce maintenance costs.
   
4. Cross-functional Coordination:Act as a liaison between customers and internal teams, including hardware and software departments, ensuring a seamless and integrated customer experience.
   Facilitate effective communication and problem resolution across functional boundaries.
   
5. Level 1 Support Management:Directly manage Level 1 support for custom solutions, gathering crucial insights into customer usage and pain points.
   Use hands-on support experiences to guide customers through initial challenges and demonstrate the tangible benefits of transitioning to standardized products.
   
6. Retention and Renewals:Develop and maintain comprehensive success plans for high-value customers, detailing critical milestones for onboarding, training, preventive maintenance, and contract renewal.
   Leverage sales data and insights from the product development team to strategically recommend timely software upgrades.
   
7. Customer Training:Manage and enhance customer training programs, ensuring clients fully leverage the capabilities of Tunity’s Tcube suite for maximum benefit.
   
8. Feedback Loop:Act as the voice of the customer within Tunity, relaying feedback and insights to the product and engineering teams to inform future product development and roadmap planning.
   

Required Skills and Qualifications:

• Proven experience in customer success or similar roles
• Strong technical acumen, with the ability to quickly learn and support both legacy custom solutions and new products.
• Excellent communication, negotiation, and relationship management skills.
• Ability to analyze data, understand business drivers, and deliver strategic insights.
• Demonstrated capability to manage and prioritize workloads effectively under pressure.

Preferred Skills:

• Experience in managing transitions from custom solutions to product-based offerings.
• Background in handling Level 1 technical support is highly advantageous.

Social Media Management:

• Develop and execute social media strategies for platforms such as Instagram, Facebook and Tiktok.
• Manage daily social media activities, including content scheduling, community engagement, and performance tracking.
• Monitor social media trends and adapt strategies to ensure maximum reach and engagement.

Content Creation:

• Create high-quality, engaging content (posts, stories, videos) that aligns with our brand identity.
• Produce photography and videography content, including editing, to showcase our products and services.
• Collaborate with the team to generate fresh ideas for social media campaigns and promotions (as well as Live Selling and collaboration with 3rd Party brands)

Graphic Design:

• Design visually appealing graphics for social media, websites, and other marketing materials.
• Maintain consistency in brand messaging and visual identity across all channels.

Online Advertising:

• Plan, execute, and optimize online advertising campaigns (e.g., Facebook Ads, Instagram Ads) to drive traffic, leads, and sales.
• Analyze campaign performance and adjust strategies to achieve KPIs.
• Understand SEO and relevant online marketing concepts.

E-Commerce Management:

• Manage and optimize our WooCommerce/Shopify platform, ensuring a seamless online shopping experience for our customers.
• Update product listings, monitor inventory, and troubleshoot any technical issues that arise within the WooCommerce system.
• Collaborate with the team to implement promotional strategies and analyze e-commerce performance metrics to drive sales and improve customer satisfaction.
• Able to manage and optimise Lazada and Shopee platforms to promote products.

Marketing Management:

• Develop and implement comprehensive marketing strategies to promote our products and services.
• Oversee the execution of marketing campaigns across various channels, ensuring alignment with overall business objectives.
• Conduct market research to identify trends, customer needs, and competitive positioning.
• Manage the marketing budget and allocate resources effectively to maximize ROI.
• Collaborate with cross-functional teams to ensure a cohesive approach to marketing efforts.

Qualifications:

• Proven experience in social media management, content creation, and online advertising.
• Strong photography and videography skills, including proficiency in editing software.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva).
• Solid understanding of online marketing strategies and tactics.
• Ability to work independently and as part of a team.
• Creative mindset with a passion for staying ahead of industry trends.

Purpose: To create VDL brand awareness through outreach to learning institutions, government platforms, recruitment agencies, and advertising agencies. To support the talent acquisition process of hiring the right person to meet the company's needs and objectives.

Key Area of Responsibilities:

• Outreach to learning institutions, government agencies, and recruitment and advertising agencies to build up a talent pipeline.
• Define a plan for outreach and participation in various events such as career fairs, university recruitment fairs, career talks, etc.
• Measure the effectiveness of outreach and make recommendations for improvement.
• Monitor and report on recruitment lead time and open positions.
• Support the recruitment process to hire the right person for the right job.
• Initiate the onboarding process so that all stakeholders are informed of new employees coming on board.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Diploma in Human Resource Management/Business Administrator or other relevant discipline.
• Minimum 2 years of experience in Talent Acquisition or other similar roles.
• IHRP-CA/IHRP-CP certification will be an advantage
• Sound knowledge of the Fair Employment Act
• Knowledge of Foreign Work Labour law
• Proficient in Microsoft Excel functions
• Good communication skills

Roles & Responsibilities

• Monitor and oversee the entire IT operation and ensure all day-to-day activities are addressed according to the requirements.
• Ensure corporate applications, systems, networks, and digital assets are adequately protected and mitigated against cyber threats and risks.
• Review and improve the IT risk management, governance and compliance.
• Ensure high availability of IT services and perform regular backup of business data and application systems.
• Review and enhance IT policies, standards, guidelines and best practices.
• Design, setup, configure and troubleshoot network systems.
• Responsible for internal IT Infrastructure System (hardware, software, application, IT related cloud functions).
• Accountable for coordination, status reporting and ensuring the technical infrastructure and system resources are delivered on time adhereing to high quality standards.
• Lead for IT Operation related projects for current and new initiatives.
• Degree or Diploma in Computer Engineering, Information Systems, or equivalent.
• At least 10 years of relevant professional experience in the IT infrastructure field. Proven track record of handling IT operations and data security.

Responsibilities:

· Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.

· Implement and manage security protocols, including access controls, backups and firewalls.

· Monitor, troubleshoot IT systems, including security system and networking.

· Manage servers, email systems, CCTV, HR system and others.

· Set up user accounts and PC workstations, Apps etc.

· Ensure the efficiency and reliability of IT infrastructure.

· Support web development and maintain Company portals.

· Maintain and support the Dynamics NAV ERP system.

· Conduct programming and develop Apps to support business operation.

· Provide IT support to internal and external users as needed.

· Maintain all IT related documentation and policies up to date.

· Perform other tasks as required.

Requirements:

· Minimum Diploma in IT, Computer Engineering, or a related field.

· At least 2 to 3 years of programming experience.

· Knowledge of system security, networking and database management.

· Good programming skills, with app development experience is a plus.

· Familiarity with access control, CCTV, and alarm systems is an advantage.

· Highly adaptable with a fast-learning ability.

· Open to young professionals and fresh graduates, eager to learn and grow.

Working Hours: 8am to 5.30pm (Monday to Friday)

Work Location: 5 Jalan Tepong

(Transportation is provided, pick-up at Lakeside MRT station)

Main Responsibilities:

• Taking care for infrastructure support such as servers, storages, VMWare, Firewall (Checkpoint), cisco Switches, wireless AP, VPN, etc.
• Assist 1st level / 2nd level support on any technical related issues.
• Administering and overseeing network infrastructure
• Provide support for video conferencing (Microsoft Teams), and meeting equipment, projector, microphone, etc.
• Provide knowledge transfer for the projects deployed to end-users.
• Manage, support, train users for Microsoft 365 services, such as Outlook, OneDrive, SharePoint, Teams, etc.
• Support IP phone, printers, projectors, display TV, CCTV, and door access, with the assist from vendors.
• Any other Technical related tasks as assigned.

Job requirements:

• Min Diploma in IT / Computer Science / relevant field or higher.
• At least 5-years experience in a similar position is preferred
• Knowledge and experience in cyber security will be an advantage.
• Experience in Network, routing protocol.
• Knowledge of Active Directory, DNS, GPO, Office 365, SQL Server, Druva etc
• Good communication skills and fluent in common language.

No deviation is a provider of patient-centric solutions for the pharmaceutical industry, and we are currently seeking individuals who are passionate about joining our team. Our areas of expertise include engineering consultancy, Commissioning Qualification Validation (CQV), as well as Quality, Compliance, and Regulatory services.

We strongly uphold our core values of Empathy, Integrity, and Transparency, and we strive to create a collaborative, innovative, and inclusive work environment that fosters personal growth and development.

By joining our team, you will have the opportunity to make a meaningful impact in the pharmaceutical industry while advancing your career.

Scope and Responsibilities:

• Support day-to-day Quality Assurance activities in accordance with approved

SOPs / Policies for a multi-product, cGxP contract manufacturing facility

• A good understanding of cGxPs and compliance in a GxP manufacturing

setting performing both supervised and unsupervised tasks

• Receive minimal supervision and able to perform independently on routine

assignments

• Revise, review and approve SOPs, protocols, reports or records

• Make real-time decisions on process events on the floor based on knowledge

of defined SOPs & policies

• Demonstrate appropriate interpersonal skills which encourage collaboration

of individuals or teams to meet objectives

Qualifications:

• Bachelor's Degree in a Science or technical field
• Minimum 5 years’ experience in the biopharmaceutical or biologics industry
• Hands-on prior QA Batch Release and SAP experience
• Understand GMP documentation with a high level of proficiency
• Ability to interpret and evaluate data and summarize results independently

If the chemistry is right, we can make a difference at LANXESS: speed up sports, make beverages last longer, add more color to leisure time and much more. As a leading specialty chemicals group, we develop and produce chemical intermediates, additives, specialty chemicals and high-tech plastics. With more than 13,000 employees. Be part of it!

Job Highlights:

Interface Creation & Monitoring: Develop and oversee interfaces in SAP PI/PO and SAP Integration Suite, ensuring seamless data flow across systems.

Ticket Handling & Issue Resolution: Manage 1st and 2nd level support tickets for SAP PI/PO and Integration Suite, diagnose issues, and perform corrective actions in collaboration with service providers.

Recurring Issue Analysis: Conduct root cause analysis for recurring issues, document findings, and recommend corrective actions to prevent future occurrences.

Team Collaboration: Collaborate with internal teams and external partners to address integration challenges and ensure timely resolution.

Adherence to Processes: Follow established procedures, contribute to documentation, and support knowledge sharing to promote best practices.

System Stability & Checks: Perform post-restart system checks to ensure application stability and troubleshoot issues, maintaining uptime after maintenance activities.

Workplace and End-User Service & Support (Global/Regional): Provide expert knowledge and technical assistance to IT-PO teams and services across global/regional operations.

IT Project Support (Regional/Local): Support IT projects within the Asia Pacific region, contributing to successful implementation and operations.

Job Requirements:

Education: Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. SAP certification in relevant modules (e.g., SAP PI/PO, SAP Integration Suite) is a plus.

Experience: Minimum 3-5 years of hands-on experience working with SAP PI/PO, SAP Integration Suite, or other SAP modules. Proven experience in managing and troubleshooting integration scenarios across SAP and non-SAP systems.Familiarity with root cause analysis and problem management practices to resolve recurring system issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to influence and collaborate effectively with internal teams, customers, and stakeholders.

What We Offer You

• Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program.
• Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.
• Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate.
• Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning .

Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential.

Responsibilities

Market Research & Analysis

• Identifying Market Trends: Researching and analyzing market trends, customer needs, competitor activities, and industry developments to inform strategic decisions.
• Target Market Identification: Identifying potential markets and customer segments to target based on data-driven insights (Case studies, success stories, 5x5, etc).
• Competitor Analysis: Monitoring and evaluating competitor activities and developing strategies to maintain a competitive advantage.

Lead Generation & Prospecting

• New Business Opportunities: Identifying and generating new qualified leads and opportunities for the company.
• Cold Calling: Engaging in cold calling to make in-person meeting appointments
• Lead Qualification: Qualifying leads based on set criteria to ensure they meet the company’s ideal customer profile.

Sales Strategy & Proposal Development

• Sales Strategy Development: Collaborating with the sales and marketing teams to develop strategies for approaching and converting new clients.
• Proposal & Pitch Creation: Developing tailored proposals, presentations, and pitches that address client needs and demonstrate value propositions.
• Sales Pipeline Management: Managing and tracking the sales pipeline from lead generation to closing deals.

Event Participation & Brand Representation

• Industry Events: Attending trade shows, conferences, and networking events to represent the company and create opportunities for business development.
• Brand Advocacy: Promoting and advocating the company’s brand, products, and services in various industry settings.
• Webinar: responsible for coordinating and managing all logistical, technical, and administrative aspects of webinars, ensuring smooth execution from pre-event preparation to post-event follow-up.

Requirements

• Degree in Marketing, Business Administration or equivalent.
• 2-4 years of experience in market research, data analysis, or related business development role.
• Have a strong understanding of S.E.A market requirements for components manufacturing.
• Excellent interpersonal and communication skills for cold calling and engaging prospects effectively
• Independent and result oriented with great team spirit
• Proficiency in Microsoft Office applications and Customer Relationship Management software tools eg. salesforce
• Overseas travelling is required occasionally.

Interested applicants please submit your resume stating your current salary, expected basic salary, reason for leaving present/last job and date available.

We regret that only short-listed candidates will be notified.