ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

About The Role:

Prepare & help provide quotations to customers

• Communicate with customer on the requirements, understand their procurement process to ensure smooth sales process
• Key into sales portal the opportunity
• Chase the pricing from vendors/suppliers
• Prepare the costing sheet & actual quotation before sending out to customer

Support the sales team during bid process

• Download or gather the tender document from portal
• Prepare submission template
• Gather information to be included into the tender submission
• Chase the pricing from vendors/suppliers
• Assist in tender submission into the portal / tender box

Assist & help resolves customer queries

• Communicate with customer on requirements
• Coordinate technology sharing session with customer in order to generate new sales lead
• Good organization skills & the ability to multitask is a plus point

Staying informed about cybersecurity product and services

• Require to attend product sharing & technology update
• Able to explain & demonstrate features of technology products and services
• Able to answer customers' queries and send additional information via email
• Able to upsell products and services

Requirements:

• Previous experience in related tech/IT industry preferred
• Excellent communication skills, both verbal and written
• Good organization skills and ability to multitask
• Proficiency in Microsoft Office eg. Excel to develop the cost/price
• Proficiency in CRM software such as salesforce.com
• Singaporean only

Work location: near Jurong East MRT

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

No Deviation is a provider of patient-centric solutions for the pharmaceutical industry, and we are currently seeking individuals who are passionate about joining our team.

Our areas of expertise include engineering consultancy, Commissioning Qualification Validation (CQV), as well as Quality, Compliance, and Regulatory services.

We strongly uphold our core values of Empathy, Integrity, and Transparency, and we strive to create a collaborative, innovative, and inclusive work environment that fosters personal growth and development.

By joining our team, you will have the opportunity to make a meaningful impact in the pharmaceutical industry while advancing your career.

The MSAT Specialist will play a critical role in supporting technical transfer and validation activities within the organization. This position involves collaboration with cross-functional teams to ensure the efficient and timely creation, review, and completion of technical and validation documentation in alignment with organizational guidelines and standards.

The MSAT Specialist will play a critical role in supporting technical transfer and validation activities within the organization. This position involves collaboration with cross-functional teams to ensure the efficient and timely creation, review, and completion of technical and validation documentation in alignment with organizational guidelines and standards.

Key Responsibilities:

1. Technical Documentation Support:
   • Assist the Technical Transfer Lead and Technical Stewards in preparing a wide range of technical transfer documentation, including but not limited to:
     • Master Process Transfer Protocols (MPTP)
     • Detailed Failure Mode and Effect Analysis (dFFA)
     • SSPD
     • Quality Risk Assessments (QRA)
     • Technical Run Monitoring Protocols/Reports
     • Manufacturing Control Strategies (MCS)
     • Validation Control Strategies (VCS)
2. Process Validation Support:
   • Collaborate with the Validation Lead to draft, review, and finalize process validation protocols and reports to ensure compliance with regulatory and organizational requirements.
3. Cross-Functional Collaboration:
   • Coordinate with internal stakeholders, including cross-functional teams within organization, to facilitate the writing, review, and approval process for technical transfer documentation.
4. Timely Documentation Delivery:
   • Ensure the completion of technical transfer documentation within established timelines and in accordance with company guidelines, maintaining high-quality standards throughout the process.
5. Support for Additional Tasks:
   • Provide assistance to the Technical Transfer Team by undertaking other related assignments as directed by the Senior Technical Transfer and Technology Lead.

Qualifications and Skills:

• Strong technical writing skills and attention to detail
• Proficiency in creating and managing technical and validation documents
• Excellent organizational and time management abilities to meet deadlines
• Effective communication skills for collaboration with cross-functional teams
• Familiarity with regulatory guidelines and standards in a pharmaceutical or biopharmaceutical manufacturing environment

This role is ideal for professionals who are detail-oriented, collaborative, and committed to ensuring the success of technical and validation processes within a dynamic and innovative environment.

Qualifications and Skills:

• Educational Background:
  • Bachelor’s or Master’s degree in Chemical Engineering, Biotechnology, Life Sciences, or a related field.
• Professional Experience:
  • At least 3-5 years of experience in manufacturing science and technology (MSAT), technical transfer, process validation, or a related field within the pharmaceutical or biopharmaceutical industry.

Why Join Us?

We believe in supporting our employees both professionally and personally. As a valued team member, you will enjoy a comprehensive benefits package, including:

• Generous Leave Policy: 18 days of annual leave to support work-life balance.
• Elderly Care Leave: 3 additional days to care for aging family members.
• Health and Wellness Coverage: Comprehensive medical benefits, including dental coverage.
• Professional Development: Opportunities for continuous learning and growth within the organization.
• Employee Support Programs: Access to resources and tools to help you thrive in your role.

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar's Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for REC's strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, India's largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

The Intellectual Property (IP) Specialist is responsible for supporting the implementation of REC's IP plans and maintaining IP processes based on established policies. He/She will assist in overseeing and driving REC's IP portfolio management activities by analyzing and organizing information pertaining to IP portfolios to maximize and optimize business value, while ensuring compliance to IP-related legislation and guidelines, and participating in global IP enforcement matters. He/She is also responsible for facilitating continuous improvement and innovation activities within REC. Strong technical/engineering expertise with a keen interest in studying research publication/journals, patents, commercial and legal documents are expected must-haves.

• Work closely with R&D, engineering and operations to actively seek out patentable inventions
• Review invention disclosures, conduct interviews with contributors/inventors and accurately document such discussions
• Manage invention disclosures, REC's IP portfolio and Patent Review Steering Committee meetings
• Assist with drafting/reviewing patent specifications and preparing design filings
• Perform prior art searches and freedom-to-operate (FTO) searches
• Participate in global IP enforcement and FTO projects
• Review prior art documents, office actions and strategize approaches to responding to office actions in line with commercial and business strategy
• Monitor and docket patent/design prosecution deadlines
• Work closely with REC Legal and external counsels to coordinate patent/design drafting, filing and prosecution worldwide
• Perform patent landscaping studies/prepare patent benchmarking reports and present findings to top executives
• Assist to maintain, update and improve Knowledge Management Portal /System to manage confidential information, technology contracts, etc. ensuring accessibility only to key personnel
• Assist to develop standard operating procedures, guidelines, best IP practices
• Participate in IP audit, work with QMS team and assist with implementing standard operating procedures within an IP framework for the Technology Department
• Assist with developing IP training materials and delivering training to new hires and staff
• Participate in regular discussions with REC Legal to align on any developments in the company or industry impacting REC patent portfolio

• Bachelor/Master/PhD, preferably in Engineering or Science
• Strong technical/engineering expertise with a keen interest in studying research publication/journals, patents, commercial and legal documents
• Preferably at least 3 to 5 years of experience in research/engineering/technical role and/or at least 3 to 5 years of relevant IP/patent research experience
• Proficient with patent databases e.g. ESPACENET, PATENTSCOPE, USPTO systems (PAIR, etc), GLOBAL DOSSIER, PatBase, PatSnap, is advantageous
• Proficient in Excel (e.g. running and creating functions, pivot tables, charts, etc.) and PowerPoint is advantageous
• Inquisitive and passionate about new and emerging technologies especially in renewable energy and in IP
• Excellent organizational skills with an eye for details
• Thinking out-of-the-box with strong analytical and reasoning skills
• Versatile and able to navigate quickly to focus on core issues and prioritize important tasks
• Good communication skills in English, both spoken and written

Job Description:

Involved in developing an organization’s multi-channel communication strategies in Singapore:

• Developing Web application and implements the most efficient and cost-effective solutions.
• Design, develop, maintain, e-commence and data analytic platforms and interface complex web application using ASP.NET, PHP, HTML, CSS, XML, JavaScript, Magento framework, Bootstrap, Web services and other scripting/programming languages in the design and implementation of web application projects.
• Supporting e-store development and ERP system, back-end technical support and digital marketing operations.
• Supporting technical issue of website Domain, Server Monitoring, Software Installations, Back-Up and Restore, Security setup and SSL on Linux server reliable with Web Hosting companies.
• Setting up of Mobile responsive and secured websites.
• Provide recommendations, keyword research and content development- SEO and SEM campaigns, Google Adwords- tracking and data analytics.
• Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects.
• To work in Singapore company with an IT Team.
• Other ad-hoc duties as assigned.

Requirements:

• Min. Diploma in Web Development or equivalent.
• Experiences in .net (Visual Studio), C#, ASP.net (Web development), Ms SQL 2008/2012, Full SDLC.
• Experience in ERP (Finance, SD, MM, WMS, etc) system concepts and application development.
• Those who have experience in Qlik View, c-panel, Magentos, PHP, Mobile Apps will be an added advantage.
• Proficiency in Photoshop CS 6.0 and video-making/editing software.
• Good command of English.

Interested candidates, do send your resume to [email protected]. ONLY shortlisted candidates will be notified through email for an interview.

We are seeking a senior IT Project Manager to advance digital transformation projects and contribute to significant projects!

• Hybrid working arrangement.
• Agile working environment that fosters continuous learning and growth.
• Competitive salary package and comprehensive benefits provided.

Responsibilities:

• Develop project plans, including timelines, milestones, resource allocation, and risk management strategies.
• Ensure Service Level Agreements for projects are met.
• Manage and execute procurement of IT systems in a timely manner.
• Lead and manage technical projects from initiation to closure, and contribute to project activities, ensuring the projects are executed based on the plan.
• Effectively engage and manage vendors to deliver solutions and services, monitor project progress and performance.
• Identifying and addressing issues or risks proactively to prevent delays or cost overruns.
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual.
• Facilitate meetings, workshops, and discussions to gather requirements, resolve issues, and make key project decisions.
• Outsourcing and Contract Management to oversee, and manage multiple vendors and external providers of ICT services.

Job Requirements:

• Singaporean only.
• Prior experience of at least 4 years in IT project management.
• Experience in cloud and Microsoft Products (Related certification will be an added advantage).
• Project Management related certification (PMP, CITPM, CSM, etc.).
• Working experience in Agile methodologies (at least involved in several full SDLC).
• Proficient in vendor management activities (security VAPT, Risk Assessments, leading User Acceptance Tests, etc.).
• Prior experience in low code platform, data analytics, cloud, design thinking and service design will be an added advantage.
• Prior experience in Project Procurement and E-services applications/systems delivery will be an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities

SAP

• Providing level 1 and 2 support for any SAP operational issue.

• To participate in any SAP project activity deemed as reasonably required by users.

• Work together with cross-functional teams, vendors/ business partners to ensure successful implementation.

• Research and explore more Application Technologies, Functionality and availability.

• Coordinate and support User Acceptance Testing (UAT) with business users.

• To participate, coordinate and support for implementation and post- implementation of new requests for SAP.

• Provide training to users, as and when needed, using the available training materials and UAT documents. Transfer of knowledge and provide training to users to build additional capacity.

ERP Existing Application Redevelopment and New Application Development

• To participate, coordinate and support for implementation and post-implementation of new requests of existing application redevelopment and new application developments.

• Assist in defining test cases and scenarios based on the requirements.

• Work with vendors or rest of IT team members to ensure that the product is thoroughly tested and meets the specified criteria.

• Coordinate and support User Acceptance Testing (UAT) with business users.

• Create detailed requirement documentation if needed.

• Provide training to users, as and when needed, using the available training materials and UAT documents.

ERP System Integration Projects

• Coordinate and support User Acceptance Testing (UAT) with business users

• Create detailed requirement documentation if needed.

• Provide training to users, as and when needed, using the available training materials and UAT documents.

Special Project Related with ERP System

• Identify opportunities for adopting new tools, methodologies, and best practices to enhance IT, SAP and BI capabilities.

• Identify areas for optimization, recommend process changes, workflow modifications, and automation opportunities to increase efficiency and productivity, and participate in discussions and workshops to drive continuous improvement initiatives.

• To participate, coordinate and support for implementation and post-implementation of new Application.

• Assist in defining test cases and scenarios based on the requirements. Work with vendors or IT teams to ensure that the product is thoroughly tested and meets the specified criteria.

• Coordinate and support User Acceptance Testing (UAT) with business users

• Create detailed requirement documentation if needed.

• Provide training to users, as and when needed, using the available training materials and UAT documents.

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

We are seeking a senior IT Product Manager to advance digital transformation projects and contribute to significant Governemnt projects!

• Hybrid working arrangement.
• Agile working environment that fosters continuous learning and growth.
• Competitive salary package and comprehensive benefits provided.

Responsibilities:

• Define and manage the product roadmap, aligning with organizational goals and market demands.
• Collaborate with cross-functional teams, including engineering, design, and marketing, to deliver high-quality IT solutions.
• Gather and analyze user requirements to inform product design and functionality.
• Drive the entire product lifecycle from concept to launch, ensuring timely delivery within budget.
• Work closely with stakeholders to identify opportunities for product enhancements and new features.
• Conduct competitive analysis and market research to maintain a competitive edge.
• Ensure compliance with security, scalability, and enterprise-level standards for corporate products.
• Monitor and report on product performance, using data to make informed decisions.
• Lead agile product management processes, including sprint planning, backlog prioritization, and stakeholder communication.
• Facilitate meetings, workshops, and discussions to gather requirements, resolve issues, and make key project decisions.

Job Requirements:

• Singaporean only.
• Prior experience of at least 3 years in IT product management.
• Experience in cloud and Microsoft Products (Related certification will be an added advantage).
• Understanding of corporate or enterprise-level product management.
• Project Management related certification (PMP, CITPM, CSM, etc.).
• Working experience in Agile methodologies (at least involved in several full SDLC)
• Prior experience in low code platform, data analytics, cloud, design thinking and service design will be an added advantage.
• Prior experience in Project Procurement and E-services applications/systems delivery will be an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Stashworks Pte. Ltd. is a growing e-commerce fulfilment company.

Our mission is to help SME grow and scale both domestically and internationally.

Roles and Responsibilities

-Oversees a company's operational workflow, inventory, equipment and people.

-Resolve operational issues and disputes promptly or prevent it from even happening.

-Maintain constant communication with managers, staff, and merchants to ensure proper operations of the company with brief summary to the Management.

-Submit proposals or suggestions with supporting back up examples which can improve the workflow and increase profit margins within the organisation.

-Develop, implement, and maintain quality assurance protocols, this includes a proper onboarding documentation process for all departments (Operational Handbook).

-Increase the efficiency of existing processes and procedures to enhance the companys internal capacity.

Skills

Overall responsible for the daily operations, including physical operations - receiving, storing, picking, packing, inventory management and worker-shift management.

Meet warehouse operational SLA's by general management, problem-solving and employee coaching/training.

On-site coordination with operations backend teams to ensure operational efficiency, safety and accuracy.

Analysis of the data reports to identify performance bottleneck and improve the performance.

Continuously improve the throughputs and attain a sustained level of delivery performance improvement.

Strong Excel knowledge and passion to go above and beyond.

Proficient in Management Skills Multi Tasking Warehousing will be better.

# 5.5 work days per week, OT when necessary.

# Mondays to Fridays: 9:00 am to 6:00 pm, excluding Sundays and Public Holidays.

# Saturdays: 9:00 am to 1:00 pm.

# Easily accessible: 3 bus stops away from Joo Koon MRT Station/

bus-Interchange.

#10 days Annual Leave.

# Condusive working enviornment.

# Team Bonus/es.

Social Media Management:

• Develop and execute social media strategies for platforms such as Instagram, Facebook and Tiktok.
• Manage daily social media activities, including content scheduling, community engagement, and performance tracking.
• Monitor social media trends and adapt strategies to ensure maximum reach and engagement.

Content Creation:

• Create high-quality, engaging content (posts, stories, videos) that aligns with our brand identity.
• Produce photography and videography content, including editing, to showcase our products and services.
• Collaborate with the team to generate fresh ideas for social media campaigns and promotions (as well as Live Selling and collaboration with 3rd Party brands)

Graphic Design:

• Design visually appealing graphics for social media, websites, and other marketing materials.
• Maintain consistency in brand messaging and visual identity across all channels.

Online Advertising:

• Plan, execute, and optimize online advertising campaigns (e.g., Facebook Ads, Instagram Ads) to drive traffic, leads, and sales.
• Analyze campaign performance and adjust strategies to achieve KPIs.
• Understand SEO and relevant online marketing concepts.

E-Commerce Management:

• Manage and optimize our WooCommerce/Shopify platform, ensuring a seamless online shopping experience for our customers.
• Update product listings, monitor inventory, and troubleshoot any technical issues that arise within the WooCommerce system.
• Collaborate with the team to implement promotional strategies and analyze e-commerce performance metrics to drive sales and improve customer satisfaction.
• Able to manage and optimise Lazada and Shopee platforms to promote products.

Marketing Management:

• Develop and implement comprehensive marketing strategies to promote our products and services.
• Oversee the execution of marketing campaigns across various channels, ensuring alignment with overall business objectives.
• Conduct market research to identify trends, customer needs, and competitive positioning.
• Manage the marketing budget and allocate resources effectively to maximize ROI.
• Collaborate with cross-functional teams to ensure a cohesive approach to marketing efforts.

Qualifications:

• Proven experience in social media management, content creation, and online advertising.
• Strong photography and videography skills, including proficiency in editing software.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva).
• Solid understanding of online marketing strategies and tactics.
• Ability to work independently and as part of a team.
• Creative mindset with a passion for staying ahead of industry trends.

This position is responsible for working with existing and prospective customers to effectively provide solutions by offering pre and post-sale customer support; product training, demonstrations, application testing and method development, particularly in the inorganic portfolio.

Ø Support Sales team to achieve / exceed annual targets and growth.

Ø On-site application supports to customers.

Ø Understand market trends, requirements and competitive situation.

Ø Work closely with sales team to demonstrate product capabilities and applicability to the customer’s application needs throughout sales cycle- from pre-sales to getting orders as well as after-sales supports.

Ø Pre-Sales: Understand customers’ needs and requirement, engage in technical discussion, provide solution-oriented demos, products, and demo results presentations, propose total solution, lead the compilation of applications and marketing materials for customers/users/ sales representatives.

Ø After-Sales: Conduct practical training on hardware and software, product technology presentation relevant to instrumentation prior to hands on, troubleshooting, attend to users queries and support on method development.

Ø Support sales marketing events e.g. user meetings, workshops, seminars to update products technology, chemistry

Ø Support on annual sales activity based on company's strategic objectives to meet sales target by supporting Sales Leaders in developing new prospects and penetrate competitive accounts.

Ø Maintain installed base customer satisfaction

Ø Be the contact point of communication supporting and resolving customer enquiries and collaborate with service engineers.

Ø Provide leads to sales by engagement with customers.

Ø Involve in troubleshooting relating to instruments, application, and software.

Ø Develop and update knowledge of competitor’s products and discuss with sales team to promote and sell products and services.

Ø Provide training to overseas customers (scheduled)

Ø Keep track of demo lab chemical inventory, etc

Academic Qualifications:

Ø Candidate must possess at least a Degree / Master’s or PhD’s in Chemistry

Work Experience & Requirement:

Ø At least 3-5 year(s) of working experience using inorganic spectroscopy with knowledge on AA, ICP and or ICP-MSMS

Ø Preferable: knowledge of ICP / MS operation, theory, and various industrial applications requirement. Hands-on experience with spectroscopy products is a plus.

Ø Good analytical skill in data analysis

Ø Good problem-solving skill in chemistry

Ø Good interpersonal and presentation skills (both verbal and written)

Ø Able to work in a team environment - with sales and service.

Ø Customer service oriented and willing to travel if needed (<25%).

Computer literate, knowledge in MS Office - Excel, Word, PowerPoint

Customer Success Specialist (CSS) is pivotal in ensuring exceptional service delivery and maximizing client satisfaction. The CSS role is designed not only to nurture client relationships and drive commercial outcomes but also to directly manage Level 1 support for selected legacy custom solutions, aiding in the strategic pivot to Tunity’s product-first service offerings

Key Responsibilities:

1. Customer Relationship Management:Serve as the primary contact for customers, ensuring their continued satisfaction and retention.
   Collaborate with product development teams to implement proactive strategies that address client needs, encourage product adoption, and smoothly transition customers to more standardized, cost-effective solutions.
   
2. Commercial Accountability:Monitor and analyze the costs associated with supporting each customer.
   Identify and implement strategies to enhance profitability, including transitioning suitable customers to the Tcube platform and making strategic decisions about discontinuing support for nonviable accounts.
   
3. Customer Advocacy and Growth:Foster strong relationships that encourage customer advocacy, supporting referrals and the creation of case studies.
   Identify and pursue opportunities for account growth, encouraging customers to adopt new software enhancements that optimize operational efficiency and reduce maintenance costs.
   
4. Cross-functional Coordination:Act as a liaison between customers and internal teams, including hardware and software departments, ensuring a seamless and integrated customer experience.
   Facilitate effective communication and problem resolution across functional boundaries.
   
5. Level 1 Support Management:Directly manage Level 1 support for custom solutions, gathering crucial insights into customer usage and pain points.
   Use hands-on support experiences to guide customers through initial challenges and demonstrate the tangible benefits of transitioning to standardized products.
   
6. Retention and Renewals:Develop and maintain comprehensive success plans for high-value customers, detailing critical milestones for onboarding, training, preventive maintenance, and contract renewal.
   Leverage sales data and insights from the product development team to strategically recommend timely software upgrades.
   
7. Customer Training:Manage and enhance customer training programs, ensuring clients fully leverage the capabilities of Tunity’s Tcube suite for maximum benefit.
   
8. Feedback Loop:Act as the voice of the customer within Tunity, relaying feedback and insights to the product and engineering teams to inform future product development and roadmap planning.
   

Required Skills and Qualifications:

• Proven experience in customer success or similar roles
• Strong technical acumen, with the ability to quickly learn and support both legacy custom solutions and new products.
• Excellent communication, negotiation, and relationship management skills.
• Ability to analyze data, understand business drivers, and deliver strategic insights.
• Demonstrated capability to manage and prioritize workloads effectively under pressure.

Preferred Skills:

• Experience in managing transitions from custom solutions to product-based offerings.
• Background in handling Level 1 technical support is highly advantageous.

Job Descriptions:

• Management of CAPA from tracking, including follow-ups and closure.
• Management of Change Control, Deviations, from tracking, follow-ups and closure.
• Review quality process control plan, drive quality issues to root cause, corrective actions and improvements.
• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Coordinate and assists during customer visits and audits.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Review the implementation and efficiency of quality and inspection systems.
• Collect, compile statistical quality data, and analyze data to identify areas for improvement in the quality system.
• Review of analytical reports, and batch records (manufacturing and packaging).
• Perform SAP QM setting, review test results, block / unblock of finished products.
• Manage customer queries, customer satisfaction surveys, and questionnaires and other quality / regulatory purpose documentation requests.
• Investigate customer complaints and non-conformance issues.
• Consolidate data to create the annual product quality review report.
• Track quality performance and initiate quality improvement plans.
• Perform risk assessments and monitor risk management activities at quality level.
• Conduct /perform training to employees to improve GMP / international standards certification awareness and compliance.
• Perform any other duties and responsibilities as assigned from time to time.

Job Requirements:

• Minimum 3 years related work experience
• Possess experience in internal audit, validation activities, training management and batch release for API with good background on cGMP

Scope of Services

The Services required are set out as follows:

Information and Communications Technology (ICT) & AV support for school events

General AV Operations

• The Personnel shall set up, operate, and maintain AV equipment within the school premises.

• The Personnel shall provide technical support in lighting, audio, video, and stage management for events organized by the Authority or external parties.

Lighting

• The Personnel shall set up, operate, and manage lighting equipment to ensure optimal illumination and ambiance during events.

Audio

• The Personnel shall set up and manage audio equipment, including microphones, speakers, and mixer soundboards (both digital and analogue).

• The Personnel shall ensure optimal sound quality for live audiences and recordings, including balancing audio levels, managing live feeds and delivering clear audio for speeches, music and other event components.

Video

• The Personnel shall operate video equipment such as cameras, projectors, and editing tools.

• The Personnel shall perform live-streaming, event recording, and display visual elements.

• The Personnel shall ensure video quality and content align with the events’ objectives.

Stage Management

• The Personnel shall set up and manage the physical stage, ensuring safety, proper arrangement, and necessary equipment such as podiums and seating.

• The Personnel shall coordinate transitions between event segments (e.g., speeches, performances, presentations) with the Authority's staff.

AV Support for Staff and Students

• The Personnel shall assist in setting up ICT/AV equipment for events, meetings, and lessons.

• The Personnel shall provide video recording support for school events and lessons.

• The Personnel shall supervise students tasked with video recording events.

• The Personnel shall conduct AV training sessions for students and staff.

ICT/AV Planning and Procurement

• The Personnel shall collaborate with the SH (ICT) / ICT Manager to propose solutions addressing ICT/AV challenges, including technical specifications and cost assessments.

• The Personnel shall support the Authority in procurement processes for ICT/AV solutions and services, such as the following:

• Requirement Gathering: The Personnel shall assist the ICT department in gathering specific user requirements for AV equipment

• Demo and Testing Coordination: The Personnel shall with with ICT department to organize and oversee product demonstrations or testing of proposed AV solutions to assess their functionality and suitability for the Authority's needs.

• Vendor and Liaison: The Personnel shall work with the ICT department to liaise with selected vendors during installation and commissioning.

ICT & AV Resource Management

• The Personnel shall assist in managing the Authority's ICT/AV resources.

• The Personnel shall conduct annual maintenance, troubleshooting and basic repairs of ICT/AV hardware.

Media Post-Production

Video Editing

• The Personnel shall compile raw footage, arrange clips and create cohesive narratives.

• The Personnel shall add titles, subtitles and on-screen graphics and animations to enhance video content.

Sound Editing and Mixing

• The Personnel shall edit dialogue, remove unwanted sounds, and enhance audio clarity.

• The Personnel shall add ambient sounds, sound effects, or music to enrich audio quality.

• The Personnel shall select and propose suitable music tracks for videos.

Other Tasks

• Any other duties assigned by the Authority.

Qualification, Skill & Experience of the Contractor’s Personnel

The Personnel shall minimally have the following experience:

• At least 1 year experience in setup and manage of professional AV system.

The Personnel should preferably have the following experience and qualifications:

• At least 1 year experience in setup and manage of video system.

• At least 1 year experience in multimedia content editing.

• At least 1 qualification in one of the fields; professional lightings system, professional audio system, video system or multimedia content editing.

Communications Specialist

12 months contract

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

About the role:

The client’s Manufacturing Communications team is looking for a Site Communications Specialist to join their Singapore site within the Manufacturing Division. Key responsibilities include supporting and advising site colleagues/leaders in their communication efforts, enhancing content management and development, utilizing various communication channels, and implementing innovative solutions to engage both “wired” and “non-wired” manufacturing employees. Additionally, the specialist will assist with issues management communications and foster employee engagement across all levels and divisions within the facility.

The Site Communications Specialist will collaborate closely with the Site Communications Lead and work with colleagues across corporate and divisional communications, as well as functional leaders at the site. This position reports directly to the Site Communications Lead of the client’s Manufacturing Division in Singapore.

Primary Responsibilities:

• Coordinates and implements communication plans, empowering leaders and stakeholders with the information and tools they need to inform and engage their teams.
• Identify opportunities to promote employee engagement and help foster a positive work culture
• Establishes and creates written, verbal, and visual content that:

o Aids employees in understanding enterprise and divisional business goals, as well as site-specific priorities.

o Delivers appropriate messages with the right cadence, channels, and formats (including presentations, talking points, stories, video scripts, and intranet content).

o Tailors content to resonate with the diverse workforce in the manufacturing division, from shop floor colleagues to leaders and champions

• Ensures all materials and content align with the company's branding guidelines and corporate messaging.
• Assist in telling stories to highlight the culture and benefits of working at the organization with prospective and current team members.
• Work with a community of content and subject matter experts across the site to share best practice and identify emerging needs so as to provide editorial stewardship for internal communications and related activities to improved engagement for site colleagues.
• Assist with the creation and presentation of PowerPoint slide decks and other presentation materials for use in meetings and forums.
• Actively seeks feedback regarding communications from stakeholders, sharing insights with communications partners in both the manufacturing division to apply best practices and refine communications tactics.
• Will perform other duties as assigned.

Requirements:

• Diploma or Bachelor’s Degree in any field
• At least 2 years of relevant experience in internal employee communications.
• A creative problem solver with excellent written and verbal communication skills, with fluency in digital communication channels.
• Possesses passion, enthusiasm, and a growth mindset to drive results.
• Demonstrated ability to manage cross-functional projects successfully.
• A hands-on individual capable of guiding projects from concept to implementation.

Reg No: R22104540

EA License no: 94C3609

About Us:

Smartpaw is at the forefront of pet technology, offering innovative solutions that enhance the lives of pets and their owners. We're expanding our marketing team to drive our growth and are looking for a dynamic Digital Marketing Specialist.

Job Summary:

This role will spearhead our digital marketing efforts, focusing on increasing our online visibility and sales through various channels. The ideal candidate will have a strong understanding of e-commerce marketing, with proven experience in driving traffic and conversions across multiple online marketplaces.

Key Responsibilities:

E-commerce Marketing:

Optimize product listings across multiple online marketplaces, including Shopify, Shopee, Lazada, and others, to improve visibility, conversion rates, and sales.

Develop and implement strategies to drive traffic to our online stores through a variety of channels (e.g., social media, email marketing, paid advertising).

Manage and optimize online advertising campaigns (e.g., Google Ads, Facebook Ads, marketplace-specific ads) to maximize ROI.

Utilize SEO best practices to improve organic search rankings.

Facebook Ads:

Plan, create, and manage Facebook ad campaigns to reach target audiences, generate leads, and drive sales.

Optimize ad creatives, targeting, and bidding strategies to achieve campaign objectives.

Monitor and analyze campaign performance, making data-driven adjustments to improve results.

Email Marketing:

Develop and execute email marketing campaigns to nurture leads, promote products, and drive sales.

Build and segment email lists, and personalize email content to increase engagement.

Analyze email campaign performance and make data-driven adjustments to optimize results.

Content Marketing:

Plan and oversee the creation of engaging content that supports marketing goals, including blog posts, product descriptions, and social media updates.

Analytics & Reporting:

Use data to drive marketing decisions, track performance, and refine strategies across all channels.

Regularly report on key metrics, providing insights and recommendations to improve overall marketing effectiveness.

Affiliate Marketing:

Support in managing affiliate partnerships to boost sales.

What You'll Need:

Proven experience: At least 1 year of experience in a digital marketing role, with a strong understanding of digital marketing principles and best practices.

A passion for pets: A genuine love for animals and an understanding of the pet industry.

Excellent communication skills: Strong written and verbal communication skills, with the ability to create engaging and informative content.

Data-driven mindset: Experience using analytics tools to track performance and optimize campaigns.

Creativity and initiative: The ability to think outside the box and come up with new and innovative ideas.

Team player: A collaborative spirit and the ability to work effectively with others.

Job Type: Full-time

Pay: $2,300.00 - $3,000.00 per month

Benefits:

Dental insurance

Employee discount

Health insurance

Schedule:

Monday to Friday

Experience:

E-Commerce: 1 year (Preferred)

Work Location: In person

• Company bus to and from work at multiple MRT stations.
• Working location: Jalan Buroh
• Monday-Friday, 8.30am-5.30pm
• DKSH is a certified Great Place To Work!

Job Description:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day task.
• Receive and process consignment inventory orders from healthcare facilities.
• Address and resolve billing questions and discrepancies.
• Work closely with medical sales and operations management teams to manage consignment transactions.
• Liaise with respective operations team for issues, follow-up and actions.
• Provide feedback to supervisor on improvement areas based on sales representatives, customer and operational issues.
• Assist the functional head with administrative tasks related to consignment.

Skills & Knowledge:

• Proven experience in billing or accounting roles.
• Detail-oriented with a focus on accuracy and efficiency.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficient in Microsoft Office applications: Excel, Words & Power Point.

Education:

• Diploma, Bachelor's degree in business management or degree in finance, accounting, or a related field is often preferred.

Work Experience:

• Requires at least 2 to 3 years’ experience proven experience in billing or accounting roles.

Within the family there is a range of technical and managerial customer on-site functions. The family of jobs is focused on managing the onsite delivering of software services, pre-sales, post-sales or service delivery support, installation and configuration for customer environments. The jobs solve various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments. Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. Provides direct post-sales systems on site technical support for reactive and proactive customers. Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs and ensuring that they are met. Jobs are responsible for company Total Customer Experience as well as the revenue growth, profitability, and account retention.

Management Level Definition:

Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines, in which the company must operate to be successful. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.

Responsibilities:

• Apply deep and broad technical background and knowledge of industry trends to operate critical or high-risk technology areas/customer groups.
• Integrate technical knowledge and business understanding to create solutions for customers.
• Mentor/consult with team members, other organizations, customers, and vendors on the most complex issues.
• Resolve technical and business incidents independently. Mentor/assist less-experienced team members on complex incidents
• Provide expert consulting on a specific technology, application, service offering or market segment.
• Deliver strategic account support through proactively maintaining high-level technical, operational expertise and understanding of industry trends.
• Anticipate, understand, and position the perception of system problems and deliver service needs at different management and functional levels.
• Lead Mission Critical delivery team in planning, delivering, and managing complex support Design, deliver, and manage delivery of industry specific solutions.
• Maintain high-level expertise in area of focus and stay abreast of future technology directions
• Create and deliver Value Based Delivery (VBD) plans for assigned accounts.
• Lead Customer Expectation management as part of escalation process.
• Consult with executive customer management to achieve IT operations excellence.
• Contribute to tasks outside normal Mission Critical Support Specialist/Mission Critical account support or geographic (district or country) scope.
• Analyze the customer's business, organization, and information systems needs.
• Develop and grow assigned customer account relationships with complex and strategic accounts.
• Act as trusted advisor in the consultant role for customer and the company's sales teams.
• Anticipate, understand, and position the perception of system problems and deliver service needs at different management and functional levels.
• Lead Mission Critical delivery team in planning, delivering, and managing complex support Design, deliver, and manage delivery of industry specific solutions.
• Maintain high-level expertise in area of focus and stay abreast of future technology directions.
• Create and deliver Value Based Delivery (VBD) plans for assigned accounts.
• Lead Customer Expectation management as part of escalation process.
• Consult with executive customer management to achieve IT operations excellence.
• Contribute to tasks outside normal Mission Critical Support Specialist/Mission Critical account support or geographic (district or country) scope.

Education and Experience Required:

• Bachelor's degree preferred or Associate degree holder (technical field) with 8+years working experience in related fields desired.

Knowledge and Skills:

• In-depth knowledge of company and industry standard networked computing environments, operating systems, and applications.
• Broad knowledge of corporate policies, products, markets and processes, as well as an understanding of business management principles and practices.
• Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends.
• State-of-the-art technical, functional or business knowledge.
• Expert in one or more industry or advanced specialty areas.
• Anticipate Customer needs, develop proposed solutions, and build consensus with customer key decision makers.
• Capable of consulting with Customers for process design, development and implementation.
• Thorough understanding of change management process and procedures.
• Expert skills in project management, analysis, communication, presentation, innovation and negotiation .
• Delivery expertise in at least two or more specific specialty skills. Eg. (ITIL, performance, Change management).
• Mission Critical and ITIL certifications.
• Certified in a strategic business direction (e.g. SAN, SAP, OpenView, ITIL), certification tied to the company's key business strategies with associated revenue.

Salary: $2400-$2800+allowances+OT=>$3300

Industry: Engineering

Located at Tuas

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

BASIC SALARY + OT + AWS SGD4K

Working hours: Mon to Fri 9am - 6pm &SAT 9AM-2PM

Working Location: ECO TECH

Primary Function

Able to tolerate in vietnamise language

Responsible for the delivery and unloading of the Company’s goods to customer locations, meeting internal schedule and quality standards.

Planning deliveries and deployment of drivers.

Main duties and responsibilities:

Organize and load goods for delivery.

Deliver goods in company owned vehicles by using the most efficient delivery routes.

Perform general warehouse duties e.g. packing, loading and unloading of goods etc.

Maintain cleanliness of vehicle and report any maintenance problems to superior.

Undertake any other duties in relation to your job scope, as assigned by your superior from time to time.

Job Requirements

Well organized, self-motivated and a “can do” attitude

Possess minimum 1 years of supervisory experience

Customer Focus with strong communication skills

Attentive to details with a high degree of accuracy

Adaptable within a fast paced changing work environment.

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Main duties and responsibilities:

The QEHS Specialist support the Singapore team and assist in all EHS related compliance and performance of TES Singapore sites, which includes emergency response (drills and TTX), incident investigation and IH monitoring. Also, includes all Environmental related matters, global EHS procedures & programs and overall lead for all EHSQMS / R2 audits, 3rd party certifications and customer audits as well as supporting Group EHS reporting.

Environment:

• Compilation and submission of annual recycling data and other relating environment related info to relevant competent authorities.
• Reporting of EHS performance metric and activities to Group EHS Manager.
• Provide guidance on QEHS best practice principles, techniques and culture in Singapore sites.

Audit:

• Ensure that TES-AMM Singapore site is aware of and comply with Group QEHS policies, standards, programs, and Singapore legislations.
• To assist in third-party audits (ie. QEHSMS & R2) and key customer QEHS audits, providing resources and preparing Singapore sites with upcoming audits, tracking and reporting audit results, and monitoring closure of corrective actions.
• Conduct QEHS audit program for Singapore sites to ensure compliance to QEHS regulations and Global EHS standards. Track & report audit results and monitor closure of corrective actions.

Other support:

• Support the development & implementation of TES-AMM Singapore QEHS procedures and programs.
• Provide coordination and administrative support to QEHSMS & R2 certification program in Singapore.
• Support global initiative programs / activities as assigned.

Job Requirements:

• Diploma / Degree in any Engineering discipline and registered WSHO and FSM.
• Good report writing skills and familiar with Microsoft office.
• Trained in/ familiar with ISO 14001, ISO 45001 or ISO 9001 and Responsible Recycling (R2) or equivalent.
• Experience with handling government agencies and knowledge in license and permit application from agencies such as NEA, MOM, SCDF, PUB and SPF.
• At least 2-4 years of working experience as in WSH related fields or equivalent in manufacturing / electronic or chemical industries.
• Experience in conducting ISO 9001/ ISO 14001/ ISO 45001 / R2 audits or handling OSH related audits.
• Team player, responsible, take initiatives and able to work independently without much supervision.
• Good leadership skills to be able to guide and lead a team of EHS professionals.
• Good communication skills.

Job Description

e2i’s Career Centre is one of the key national nodes where jobseekers seek new opportunities and work towards being employed and employable. We are currently building our career and jobs centre operation team. Specific to the role, as a Specialist, you will be an integral part of the Career Centre operations, which runs the day-to-day activities and events of the career centre.

Your responsibilities include:

• Harmonizing processes across all Career and Jobs Centres.
• Streamline and manage data collection processes, ensuring accuracy and reliability.
• Assist in data cleaning and entry, as well as tracking client cases in the case management system.
• Prepare data into clear and insightful reports for management to make informed decisions that impact the lives of jobseekers.
• Assist internal and external stakeholders, including clients, with career centre enquiries.
• Collaborate with teams to manage the tracking and deployment of events and activities.
• Creating solutions for process improvement on the delivery of career services.

Job Requirements

• High proficiency in using Microsoft Office - Excel, Powerpoint to analyse and present data.
• Ability to learn and navigate new systems is essential.
• Ability to relate to all levels of jobseekers and cultivate a strong relationship with partners and stakeholders on career services matters.
• Team player with strong interpersonal, writing and communication skills.
• Ability to work in a fast-paced environment and deliver within tight deadlines.
• Driven, result-oriented and able to work independently.
• Experience in liaising with clients would be an added advantage.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

Summary

Come join an exciting team in a growing industry! We are seeking a highly skilled and detail-oriented Electronic Data Interchange (EDI) Specialist to join our team. The ideal candidate will have a strong understanding of EDI processes and standards, ensuring seamless communication and data exchange between our organization and external partners. The EDI Specialist will play a crucial role in optimizing data workflows, troubleshooting EDI issues, and implementing improvements to enhance overall efficiency.

Essential Duties and Responsibilities – include the following. Other duties may be assigned.

Go-to-Market Strategies, Customer Advisory, and System Integration:

• Contribute to the development and implementation of go-to-market strategies for EDI solutions to increase market presence and utilization rates.
• Collaborate with sales and marketing teams to develop targeted campaigns that highlight the value of EDI solutions for existing and potential customers.
• Provide support and advisory services to customers regarding the benefits and usage of EDI solutions.
• Work closely with customers to understand their requirements and develop tailored solutions that align with their business processes.
• Create and use evaluations and reports on the utilization and effectiveness of EDI solutions.
• Analyze usage data to identify trends and provide recommendations for optimizing the EDI strategy.
• Collaborate closely with IT teams to integrate EDI processes into existing systems and applications, promoting seamless data exchange and minimizing errors.
• Support and optimize existing EDI connections in close coordination with customers and service providers, considering internal interfaces and processes.

EDI Implementation:

• Collaborate with internal teams and external partners to implement and maintain EDI solutions, ensuring compliance with industry standards and business requirements.
• As a LAPP EDI specialist and member of the Global HQ´s Digital Sales Team, you will implement EDI integration projects with our customers and LAPP subsidiaries worldwide to further expand the EDI sales channel successfully.
• Initiation, global coordination, and joint implementation with the SAP team regarding necessary SAP enhancements (IT demands, requirements, and dependencies) for an excellent internal and external EDI customer experience

System Integration:

• Work closely with IT teams to integrate EDI processes with existing systems and applications, fostering streamlined data exchange and minimizing errors
• You will support and optimize existing EDI connections in close coordination with customers and service providers, taking into account internal interfaces and processes.

Testing and Validation:

Conduct thorough testing of EDI processes to identify and resolve issues, ensuring data accuracy and compliance with standards. Perform validation checks to verify successful data transmission.

Issue Resolution:

• Investigate and troubleshoot EDI-related issues, collaborating with cross-functional teams to address and resolve issues promptly. Implement preventive measures to minimize future problems.
• You will analyze individual customer requirements and create concepts for tailor-made solutions in close coordination with our external EDI provider, our LAPP IT and the SAP S/4 HANA key users.
• Together with your HQ´s team members from the "Customer Success" and "Project Implementation" team, you will ensure the successful implementation of complex requirements.

Documentation:

• Create and maintain comprehensive documentation for EDI processes, configurations, and workflows.
• Provide training and support to internal staff regarding EDI usage and best practices.
• Robust and global EDI multi-project management including the development of a future global documentation standard for connectivity projects.

Communication:

• Foster effective communication with external partners, vendors, and internal stakeholders to facilitate smooth EDI transactions. Serve as a point of contact for EDI-related inquiries.
• Through your feedback to the EDI business process owners and project managers, you will actively contribute to the further development of our integration services and actively shape LAPP's digital sales roadmap.

Competencies

• Demonstrates excellent interpersonal skills through professional communication, strong work ethic, and positive attitude.
• Must have the ability to manage many and changing priorities simultaneously while meeting critical business commitments.
• Demonstrates attention to detail and accuracy in all aspects of work.
• Strong project management skills – able to develop workable implementation plans and prioritize work activities to develop and deliver stated goals on time and on budget.Self-starter who possesses the ability to work independently with minimal direct supervision in an organized fashion.
• Ability to think strategically, creatively, adapt well to change, and has a “get the job done” attitude.
• Upholds organizational values and demonstrates a working knowledge of company policies and procedures.

Qualifications and Education Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in Information Technology, Computer Science, related field, or equivalent working experience.
• At least 1 year proven experience as an EDI Specialist or in a similar role.
• Proficient in EDI standards such as AS2, ANSI X12, EDIFACT, and others.
• Strong understanding of data mapping, translation, and integration.
• Working knowledge of SAP ERP system and integration methodologies.
• Excellent technical, problem-solving, project management, and analytical skills.
• Detail-oriented with a focus on accuracy and data integrity.
• Effective communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Growth mindset – sense for trends and how existing processes can be expanded and further developed.
• Intercultural experience with global customers and colleagues
• Desirable: experience in vendor and contract management for (global) EDI service providers

Language Skills

• Demonstrates excellent oral and written communication skills in the English language.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Effective in gathering and analyzing disparate data elements as well as presenting information and responding to inquiries from groups of peers, managers, customers, and global colleagues.

Computer Skills

• Experience with EDI software and tools.
• Expert knowledge of Microsoft Office Suites
• Extensive experience working with SAP ERP systems.
• Experience with Compacer and/or SPS Commerce a plus

Travel Requirements

Travel may be required up to 20%.

The Engineering Specialist works with engineering departments to develop, implement, and deploy approved operational processes and best practices consistently throughout the company. This position will assist the I.E. departments in special reengineering or new projects, as necessary. The Engineering Specialist will take a lead role in planning and execution of large project implementations or training initiatives. He/She may also manage other subject matter experts to ensure timelines and project deliverables are met and developing Web Application training material for use by Operation Trainers. This position may also be responsible for coordinating Operation Trainers efforts in field training.

Responsibilities:

• Be the main point of contact for WMS related activities.
• Involve in continuous improvement initiatives.
• Work closely with Operation on daily operation issues, troubleshooting and prevention.
• Participate in new businesses project implementation.
• Gathers and analyzes data necessary to develop work measurement.
• Maintains data within operating plans to highlight conditions and areas for potential change.
• Verifies the proper application of work measurement to ensure accuracy.
• Develops action plans and obtains management corrective action commitments.
• Assesses the impact of long- and short-range forecasts on operating plans.
• Maintains forecasts, operating plans, and tracking spreadsheets for future reference.

Qualifications:

• Possess a Bachelor’s Degree in Engineering or equivalent fields
• Displays understanding of operational barriers and failures, and identifies/improves designs, methods, processes, and flows through collaboration
• Technical minded with ability to resolve issues related to information systems reporting, report generation and storage, customized reports, and data integration, and writes complex queries and creates databases as needed
• Prior Industrial Engineering experience is preferred
• Prior experience using advanced Access and Excel functionalities, (Pivot tables, V-look ups, database creation/maintenance, etc.) is preferred
• Availability to work flexible shift hours, including weekends and travel is preferred/a plus.
• Note: There may be opportunities to convert to permanent based on performance during the contract tenure.