Responsibilities:

• Oversee team budgets during closing periods, yearly budgeting, and forecasting cycles.
• Accurately manage and allocate team resources to meet operational needs.
• Evaluate and handle internal processes for proposals before sharing them with customers.
• Coordinate knowledge transfer or operational handovers between project and operation teams when necessary.
• Collaborate with business partners and vendors as required.
• Build and maintain customer relationships as needed.
• Lead the team in estimating maintenance and operation support costs.
• Escalate and report major project issues to management promptly.
• Provide daily reports to managers regarding budgets, resources, and operational forecasts.
• Conduct daily team management activities and hold regular meetings.

Key Requirements:

• At least 5 years of experience in team leadership, budget management, scheduling, and resource allocation.
• Must be ITIL V3 or V4 certified.
• Knowledge of on-premises, cloud, network, and server environments for operational cost estimation is essential.
• A bachelor's degree in any field is required.
• Proven ability and willingness to adapt to new technologies.
• Capable of working independently in a fast-paced environment.
• Familiarity with cloud service-related software, hardware, and products is an advantage.
• Experience with projects involving software-defined data centers or cloud service infrastructure is beneficial.
• Flexibility to travel for project assignments when required.
  
  To apply, please visit www.gmprecruit.com
  
  To learn more about this opportunity, please contact Gia Grace at [email protected]
  
  We regret that only shortlisted candidates will be notified.
  
  GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973
  
  This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).
  e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
  
  By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

Our client is a leading logistics company. They are looking for a IT Senior Executive to assist their IT team for the next phrase of their business. They are located at West of Singapore– easily accessible. The IT Senior Executive is responsible for:

Duties

• Handle second-level issue escalations from IT Support Officers.
• Maintain the HR server, fingerprint devices, and Dormitory Management System server.
• Oversee Active Directory, file server, FTP server, backup server, print server, and fax server.
• Conduct regular monitoring and maintenance of the network and related devices.
• Monitor and maintain DNS, DHCP, VLAN, and Proxy Server configurations.
• Set up and manage wireless devices to ensure seamless connectivity.
• Monitor and maintain spam filters, managed switches, and network appliances.
• Execute ad-hoc jobs or special projects as required.

Requirements

• Min Diploma in Information Technology
• Minimum 3 years working experience
• Good knowledge in computer hardware, software, networking and Windows
• Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection
• Ability in administering, maintaining, optimizing windows active directory system security
• Ability to configure and set-up new server

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Business Analyst (IT)

(Japanese Bank)

Key Area of Responsibilities:

• Conduct detailed business requirement gathering and use case analysis.
• Plan and promote user tasks in UAT.
• Experience in handling UAT, Migration and BCP.
  • Collaborate with stakeholders to ensure alignment and success of project goals.
  • Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
  • UAT issue management (managing tickets) and tracking till solving them
  • UAT progress monitoring and reviewing the results
  • Planning of migration schedule and control of migration related tasks such as data mapping, data cleansing, etc.
  • Plan and promote user tasks for EUC/RPA/Tools.
  • Monitor the progress of the user task and manage issues, working closely with IT and business user members.
  • Plan and promote user tasks in USER SUPPORT.
  • Involved in UAT, Training, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
  • Experience in core banking system projects including accounting system from user side
  • Business knowledge in Trade area
  • Willingness to undertake travel within the APAC region
  • Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Engage stakeholders: Translate business requirements into application infrastructure designs and services that meet the intended availability, capacity, resiliency, security, and continuity needs.
• Forecast budgets: Determine the budget required to support project initiatives and maintenance contracts, ensuring financial alignment with organizational goals.
• Collaborate with service providers: Design, develop, deploy, and configure IT application infrastructure projects, ensuring confidentiality, availability, and data integrity needs are met.
• Ensure compliance: Align Agency’s Technical Architecture and application infrastructure with IM8 and Agency’s IT Policies and Standards.
• Manage day-to-day delivery: Oversee the day-to-day operation and support of application infrastructure services, ensuring high availability and performance.
• Facilitate government-wide services: Collaborate with other government agencies and central services teams to facilitate and deliver government-wide application services.

Experience and Skills Needed:

• Education: Degree or Diploma in IT, computer, or related disciplines.
• Experience:Minimum 3 years of working experience for Engineer roles, with at least 1 full project development lifecycle experience.
  Minimum 5 years of working experience for Senior Engineer roles, with at least 3 full project development lifecycle experiences.
  
• Skills:Ability to take a broad, strategic perspective while understanding and addressing business needs and challenges.
  Results and customer-oriented mindset.
  Strong organizational and people-handling skills, with the ability to collaborate effectively across teams.
  Excellent communication skills, both oral and written, with the ability to pitch ideas, influence stakeholders, and convey complex technical concepts clearly.
  
• Certifications: ITIL v3 Foundation certification preferred.

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Responsibilities & Duties

• Screen candidates by reviewing resumes
• Coordinate & follow-up the overall interview, selection, and closing process
• Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations
• support the operation of the Technical Training department by assisting with administrative tasks, coordinating

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Define the project's goals, scope, and deliverables, and establish a detailed plan with timelines and resources

Manage the project's day-to-day operations, including assigning tasks, monitoring progress, and making adjustments.

Keep stakeholders informed and engaged, and resolve issues

Ensure the project meets quality standards and delivers the expected outcomes

Keep the project within budget by regularly reviewing and planning ahead

Maintain project documentation and handle compliance or regulatory issues

Good communication and problem-solving skills

Excellent interpersonal skills

Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.

Team worker and well-mannered

Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.

Knowledge in WOG Infra, Legacy, Cloud and application servers and network.

Troubleshoot knowledge and root cause analysis for the servers and network.

Implementation and run multiple INFRA projects within the timeline.

Have knowledge in firewall, CPPM, F5 Load Balancer and whitelisting portion.

Asset inventory knowledge and project/implementation documentation.

• Work closely and communicate on a regular basis with business units to ensure alignment on projects overall service experience.
• Be part of the project team to deliver IT projects within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework.
• Participate in requirements gathering, design discussions, SIT, UAT and user training, and ensure all project documentations are in place.
• Collaborate with team members, software architects, vendors, and business stakeholders by coordinating amongst members to deliver projects in a timely manner.
• Identify, manage, and resolve complex issues, preventing escalations
• Keep abreast of trends, industry disruptions and innovation in technologies to relate to and support business.

Job Requirements

• Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Minimum 5 years of experience in technology with strong business analysis skills.
• Experieced in how hospitality system works together to give customers a seamless experience.
• Experience facilitating business users to define problem statements, articulate desired business outcomes and drive business transformation or process re-engineering.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change in a fast-paced environment.
• Experience in running agile projects is preferred.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

Applicants with more relevant years of hands on experience will be considered for senior roles.

We are seeking a seasoned IT Project Coordinator with expertise in data center server migration and vendor management to lead critical infrastructure projects. The ideal candidate will oversee the planning, execution, and successful delivery of projects while ensuring seamless collaboration with internal stakeholders and external vendors.

• Lead end-to-end project management for data center server migration initiatives, including scope definition, planning, execution, monitoring, and closure.
• Develop and maintain detailed project plans, including timelines, milestones, risk assessments, and resource allocation.
• Coordinate with cross-functional teams to ensure smooth migration processes with minimal impact on operations.
• Manage vendor relationships, including selection, contract negotiation, performance monitoring, and issue resolution.
• Ensure compliance with organizational and regulatory standards throughout the project lifecycle.
• Conduct regular status meetings and provide updates to stakeholders, addressing any challenges or risks proactively.
• Collaborate with IT teams to validate the readiness of server hardware, software, and networks for migration.
• Maintain comprehensive project documentation, including project charters, progress reports, and post-migration reviews.
• Drive continuous improvement initiatives for project management and vendor engagement processes.

Qualifications and Skills:

• Min. diploma in Information Technology, Computer Science, or a related field.
• Proven experience in IT project management, with at least 1 year of experience in data center server migration projects.
• Good understanding of server infrastructure, virtualization, and data center operations.
• Demonstrated expertise in vendor management, including contract negotiations and performance tracking.
• Proficiency in project management tools (e.g., Microsoft Project, Jira) and methodologies
• Open for 1 year contract assignment. This is a one year contract.

Responsibilities for Fintech IT Developer

• Liaise with the IT team of the head office to complete business requirements, test and deploy the project.
• Understand the Group’s system architecture, bridge business needs with technology implementation by combining business knowledge and technical skills.
• Understand complex business requirements and implement practical software solutions accordingly.
• Develop IT projects on time to support Bank’s business and management.
• Resolve software bugs and issues quickly.
• Improve software development processes by working with cross-functional teams.
• Ensure that software specifications, workflows, and processes are documented.

Requirements

• A bachelor's degree or higher in a relevant field (such as Computer Science, Software Engineering, Data Analysis etc.).
• A minimum of three years' experience in Fintech, Information Technology or a related field, preferably within the banking or financial services sector.
• A track record of success in roles related to software development or innovation.
• A strong understanding of the methodologies and principles of software development.
• A working knowledge of Business Continuity Planning (BCP), alongside in version control systems and continuous integration practices.
• Knowledge of programming languages such as Python, Java or similar languages.
• An understanding of web development frameworks, such as Vue.js, React.js, a full stack developer is expected.
• Ability to deliver functional solutions within a tight deadline
• Collaborative and problem-solving skills in a team environment.
• Communicate effectively with technical and non-technical stakeholders.

Interested candidates please email resume in MS Word format to [email protected]

Please state your last drawn and expected package, relevant skill sets and the position you are applying for.

Resumes collected will be kept in strict confidence and used for recruitment purposes only.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities:

• Manage IT infrastructure, including enterprise applications, end-user support, and network services, ensuring system performance and stability.
• Provide technical support for hardware and software issues across a variety of devices, including laptops, desktops, and mobile devices.
• Troubleshoot network, system, and application issues, performing root cause analysis and implementing solutions to enhance operational efficiency.
• Collaborate with vendors and service providers to resolve technical issues and ensure timely support.
• Oversee asset and license management, maintaining compliance and accurate inventory records.
• Plan and execute IT projects, system upgrades, and process improvements to support strategic goals.

Requirements:

• Diploma or higher qualification in Information Technology or a related field.
• Minimum 3 years of experience in IT support, including desktop, network, and systems administration.
• Proficiency in technologies such as VMware, Active Directory, Office 365, and endpoint security tools.
• Strong problem-solving, communication, and organizational skills with the ability to manage multiple tasks effectively.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

TMS support. To provide offsite support on the Transport Management System (TMS) related service requests, incident management and change requests.

• Level 1 and level 2 activities based on the requests from our transport team.
• Good understanding of Standard operating procedures involved in managed the transport user management queries - addition, modification and deletion of users in the TMS platform after verifying the necessary approvals.
• To provide TMS service requests related to online and B2B orders
• To patch the data manually after taking necessary IT approvals to support the synchronization issues with our ecommerce applications.
• Upkeep TMS system with regular maintenance and archival activities.
• Able to evaluate and understand the complexity of the incident and collaborate with multiple stake holders, with swift communication to respond to user tickets in timely basis.
• Understanding of updating the ticket details and managing the requests through a TMS ticketing system (similar to Jira or solaris service desk)

Requirements

• Associate’s degree in IT support. Supply Chain Management or transport management system is plus
• Minimum 2-3 years of experience in the relevant filed.
• Proven experience working with a Transportation Management System (TMS).

Responsibilities:

• Manage IT infrastructure, including enterprise applications, end-user support, and network services, ensuring system performance and stability.
• Provide technical support for hardware and software issues across a variety of devices, including laptops, desktops, and mobile devices.
• Troubleshoot network, system, and application issues, performing root cause analysis and implementing solutions to enhance operational efficiency.
• Collaborate with vendors and service providers to resolve technical issues and ensure timely support.
• Oversee asset and license management, maintaining compliance and accurate inventory records.
• Plan and execute IT projects, system upgrades, and process improvements to support strategic goals.

Requirements:

• Diploma or higher qualification in Information Technology or a related field.
• Minimum 3 years of experience in IT support, including desktop, network, and systems administration.
• Proficiency in technologies such as VMware, Active Directory, Office 365, and endpoint security tools.
• Strong problem-solving, communication, and organizational skills with the ability to manage multiple tasks effectively.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Highlights

• Basic + Allowance + VB
• Changi, East
• Regional (South Asia), Travel
• IT Infrastructure & IT Security

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Strong Vendor Management Skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

Responsibilities:

• Manage IT infrastructure, including enterprise applications, end-user support, and network services, ensuring system performance and stability.
• Provide technical support for hardware and software issues across a variety of devices, including laptops, desktops, and mobile devices.
• Troubleshoot network, system, and application issues, performing root cause analysis and implementing solutions to enhance operational efficiency.
• Collaborate with vendors and service providers to resolve technical issues and ensure timely support.
• Oversee asset and license management, maintaining compliance and accurate inventory records.
• Plan and execute IT projects, system upgrades, and process improvements to support strategic goals.

Requirements:

• Diploma or higher qualification in Information Technology or a related field.
• Minimum 3 years of experience in IT support, including desktop, network, and systems administration.
• Proficiency in technologies such as VMware, Active Directory, Office 365, and endpoint security tools.
• Strong problem-solving, communication, and organizational skills with the ability to manage multiple tasks effectively.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

We are looking for a skilled IT Security Engineer to join our client for a 1-year direct contract. The successful candidate will bring strong expertise in information security and hands-on experience managing security projects from start to finish.

Responsibilities:

• Lead and execute security projects across various domains, including endpoint, network, and application security.
• Implement and manage security tools, such as Web Proxy, Endpoint Protection, Email Security, and Vulnerability Scanners.
• Assess system security through threat modeling and propose effective solutions.
• Explore and integrate emerging security technologies to strengthen the organization’s security posture.
• Collaborate with teams to ensure secure deployment and operation of cloud environments.

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Security, or a related field.
• 5 years experience in IT Security, with deep expertise in one or more security domains.
• 3 years hands-on experience in end-to-end IT security projects or project delivery.
• Familiarity with security tools and frameworks.
• Security certifications (CISSP, CISM, AWS Certified Security, etc.) are highly desirable.
• Experience with cloud security is an added advantage.
• Thrives in fast-paced and demanding environments.

This role is a great opportunity to work on impactful security projects in a dynamic environment.

Highlights:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Location: East

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements & Qualifications

• Bachelor’s degree in IT or related field.
• Minimum 5 In-Depth experience in handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or send your latest resume in MS Word format to [email protected] with providing the following information:

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Job Description

• Serve as the first point of contact for IT support, providing clear and professional assistance to ensure a positive user experience through phone, email or in person.
• Identify complex issues that require further investigation or escalation to higher-tier support (Tier 2 or Tier 3) and ensure proper handoff and follow-through.
• Set up and maintain desktops, laptops, printers and peripherals. Manage user accounts including creation, modification and deactivation ensuring correct access rights.
• Support cybersecurity efforts by configuring and upgrading routers, switches, firewalls, proxies, antivirus software and access points, as well as conducting disaster recovery operations.
• Troubleshoot and resolve basic hardware, software and network issues and maintain proper documentation of common issues, solutions and procedures for future reference.
• Contribute to the knowledge base development and maintenance and, assist in preparing and enforcing the Company’s IT policies and procedures.
• Perform other administrative tasks as assigned.

Job Requirements

• Minimum Diploma in Information Technology, Computer Science or related field.
• Proficient in troubleshooting and resolving IT issues.
• Willingness to travel for on-site support when required.
• Demonstrate strong problem-solving and communication skills, coupled with strong sense of responsibility.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a IT Sales Manager, the role is to “hunt” for new opportunities within the assigned territory, that may be currently small or whitespace. This person is to lead the deal strategy including shaping NCS’s value proposition & partnerships within and outside NCS. Leveraging on his/her expertise in technology and unique knowledge in the industry, he/she is a trusted advisor and consultant to the clients.

With close client engagement and interaction, he/she is responsible for leading the Healthcare account tribe to win NCS sales. The role includes account penetration, prospect qualification, follow NCS sales process, work with Bid Management, LOB, sales specialists etc. and closing all sales opportunities in the assigned territory.

What will you do?

• Identify and qualify opportunities, influence client’s mindset through NCS facilities such as Tesseract
• Orchestrate externally and internally to create environment for successful delivery
• Assess high level conceptual design, identify right delivery teams to ensure that what is sold can be delivered at the right and best margin to meet the client’s expectations
• Establish responsive business relationship with client including problem reporting and resolving highly complex service delivery issues when escalated
• Lead and manage the project delivery teams to ensure timely and quality delivery of services to the client in a cost-effective manner
• Identify, assess and resolve complex business problems/issues and propose alternative solutions, gather market intelligence on client’s preferred solutions and competition’s partnerships etc.
• Identify and manage issues and risks and act as an escalation point within the account
• Manage and monitor account and opportunity level business development spend, in support of the client team’s margin
• Manage risk and impact of change requests and assist with service request of variation order negotiation
• Work closely with legal and contract management to get negotiation of T&Cs with the client when we don’t have any existing agreement in place
• Work closely with the Lines of Business on project capability gaps
• Manage sub-contractors and vendor contract escalated matters
• Act as the Solution Lead to ensure solution consistency and be the custodian of architecture along with NCS’s SCOE and LOB’s support and agreement

The ideal candidate should possess:

• Degree in Engineering, Computer Science or a related discipline
• Minimally 8 years’ experience in IT or ICT Consulting industry with 5 years or more experience focusing on sales/account management in the private sectors
• Prior experience in Healthcare industry in Singapore and the region
• Knowledge of Singapore National Healthcare systems
• Relationship in Healthcare eco-system such as GPs, medical device manufacturers, standards.
• Prior experience in owning individual sales targets – quota carrying role
• Delivered projects relating to Conglomerate/MNC clients is a plus
• Process broad business acumen and deep industry knowledge, and to use this knowledge to develop/enhance client relationships
• Proven track record in assuming overall responsibility and managing multi-million dollars projects in key client industry
• Process ‘hands-on’ knowledge, vast exposure and wealth of experience within vendor and user environment, coupled with a driven and self-motivated personality.
• Experience managing measured productivity-driven operations or teams
• Good communication and written skills
• Understand and ability to apply social style techniques to manage stakeholders
• Client focused with strong organizational and project management skills
• PMP certification is a plus
• Ability to lead multiple teams

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

The Sales Executive identifies and qualifies prospective clients, seek opportunities for new sales through client and market research. He/She keeps clients informed of new products/service offerings and assists with translating client and channel partner needs into actionable insights. He/She is responsible for the development of channel sales product promotions and co-marketing activities, responds to technical and procedural questions, coordinates the formulation of price quotations, submission of sales contract for orders and maintenance of customer records. He/She supports the training and guides channel sales partners about product and/or service offerings and features based on mutual performance objectives.

He/She works in a fast-paced and dynamic environment, and travels to clients' premises for meetings as and when required. He is familiar with client relationship management and sales tools. He/She is knowledgeable of the organisation's products and services, as well as trends, developments and challenges of the industry domain.

The Sales Executive is self-motivated and mindful of placing the client's interests at the forefront of his/her priorities. He/She is able to confidently explain how the product can add value to the customer and is proactive in identifying and addressing client needs. He/She is a team player who is able to take rejection as a personal challenge to succeed when given the next opportunity.

What will you do?

• Identify prospective clients and channel partners through calls, on-site visits, emails and networking or industry events
• Conduct client and channel partner research to uncover insights on potential business needs
• Conduct market research and profiling, competitive landscape analysis and client profiling
• Assist with identifying new business opportunities with existing clients based on research
• Assist with identifying new sales opportunities with new and existing clients based on research
• Source for new sales opportunities through inbound lead follow-up, conduct of cold calls, and relevant outreach activities
• Conduct analysis of benefits and value of the organisation’s products and services against possible needs of potential clients to qualify prospect
• Respond to phone and email queries on product and service offerings
• Maintain client database and documentation
• Assist in compiling market information for feasibility studies
• Assist with the preparation of client presentation materials and conduct of product demonstration
• Perform follow-up action to close sales, and monitor payment fulfilment activities
• Develop relationships with existing and potential clients and channel partners through regular engagements
• Translate client and channel partner needs into actionable insights to inform engagement plans and activities
• Communicate updates and launch of new of product/service features and benefits to clients and channel partners
• Coordinate resolution of inquiries and problems from clients and channel partners
• Support the development of channel sales product promotions and co-marketing activities for lead generation
• Resolve channel sales issues and routine product and/or service-related problems with channel partners
• Provide logistical sales support required to close orders
• Assist with assessing, clarifying, and validating channel partner needs

The ideal candidate should possess:

• Degree in Engineering, Computer Science or a related discipline
• 2 years experience in IT or ICT Consulting industry or experience focusing on sales/account management in the private sectors preferred
• Process broad business acumen and deep industry knowledge, and to use this knowledge to develop/enhance client relationships
• Driven and self-motivated personality
• Experience in measured productivity-driven operations or teams
• Good communication and written skills
• Understand and ability to apply social style techniques to manage stakeholders
• Client-focused with strong organisational and project management skills

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Our Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for IT Support Specialists to be part of the project team, able to maintain, upgrade and manage our in-house system development software, hardware and networks.

IT Support Specialist (EAST)

Responsibilities

• Perform 1st level technical support which includes troubleshooting and maintenance of computer systems, servers, switches and routers, printers, network storage systems etc.
• Perform system monitoring for system application and hardware health status
• Provide helpdesk function to users
• Support system engineers in various daily, weekly and monthly preventive tasks.
• Generate and maintain technical documentation, manuals and IT policies
• Perform any other ad-hoc tasks as assigned

Requirement

• Higher Nitec/ Diploma/ Degree in IT related fields or Electronics/Electrical/Aerospace/Mechatronics Engineering with IT knowledge
• No experience is needed. Graduates with passion in IT are welcomed
• Self-motivated, self – discipline and a service mindset
• Independent, commitment and willingness to learn
• Able to start work immediately or within a short notice is an advantage
• Possess class 3 driving license

Other Information

• Training will be provided

Interested applicants, please email your updated resume (in MS Word or PDF) to [email protected] indicating availability date, current and expected salary. Only short-listed candidates will be notified.