1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

The Legal Counsel will provide practical, business oriented legal advice to a fast-paced and global demanding business.

The role of the Legal Counsel will be to review, draft and negotiate contracts and support the business on all legal aspects in an ever evolving and growing company.

• Preparing, reviewing and negotiating sell-side complex IT contracts for software licensing (and related services) and partnership agreements in collaboration with various teams across the Asia-Pacific region; assisting in reviewing and responding to customer requests for proposals.
• Building close cross-functional relationships and working closely with with various teams across the organization to support the business, obtaining and maintaining a solid knowledge of the company’s business, and being able to communicate effectively and develop strong working relationships with senior management and business colleagues.
• Having strong subject matter expertise on complex legal terms and complex agreement structures (including intellectual property, licensing, indemnity, liability, identifying revenue impacting terms, data protection and other rights and obligations) required to ensure compliance within company policies and guidelines.
• Balancing competing priorities of constituencies as compared to business needs and using astute judgment as to when to seek executive-level direction.
• Monitoring and incorporating changes in laws and regulations across the Asia-Pacific region and ability to learn and apply new substantive areas of law to daily practice.
• Being highly self-directed and proactive - proactively identifying needs or potential legal issues, proposing solutions, and effectively executing on the solution.

What you offer

• Good knowledge and work experience in the area in the area of civil law and in particular contract law and corporate law;
• Affinity with ICT, Telecom, Privacy/data protection is a distinct advantage;
• Strong verbal and written communication skills in English, Chinese (Mandarin) is a distinct advantage.
• Bachelors degree (or equivalent) and 3 - 5 years of experience in related field
• Good communication and interpersonal skills
• Ability to work well under pressure

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us @ + 65 6645 4540 / [email protected] for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237

The Legal Counsel will provide practical, business oriented legal advice to a fast-paced and global demanding business.

The role of the Legal Counsel will be to review, draft and negotiate contracts and support the business on all legal aspects in an ever evolving and growing company.

• Preparing, reviewing and negotiating sell-side complex IT contracts for software licensing (and related services) and partnership agreements in collaboration with various teams across the Asia-Pacific region; assisting in reviewing and responding to customer requests for proposals.
• Building close cross-functional relationships and working closely with with various teams across the organization to support the business, obtaining and maintaining a solid knowledge of the company’s business, and being able to communicate effectively and develop strong working relationships with senior management and business colleagues.
• Having strong subject matter expertise on complex legal terms and complex agreement structures (including intellectual property, licensing, indemnity, liability, identifying revenue impacting terms, data protection and other rights and obligations) required to ensure compliance within company policies and guidelines.
• Balancing competing priorities of constituencies as compared to business needs and using astute judgment as to when to seek executive-level direction.
• Monitoring and incorporating changes in laws and regulations across the Asia-Pacific region and ability to learn and apply new substantive areas of law to daily practice.
• Being highly self-directed and proactive - proactively identifying needs or potential legal issues, proposing solutions, and effectively executing on the solution.

What you offer

• Good knowledge and work experience in the area in the area of civil law and in particular contract law and corporate law;
• Affinity with ICT, Telecom, Privacy/data protection is a distinct advantage;
• Strong verbal and written communication skills in English, Chinese (Mandarin) is a distinct advantage.
• Bachelors degree (or equivalent) and 3 - 5 years of experience in related field
• Good communication and interpersonal skills
• Ability to work well under pressure

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us @ + 65 6645 4540 / [email protected] for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Responsibilities:

You will be performing the following scope of work for a system or a family of systems for the key client:

1. Service Management
2. Configuration Management
3. Incident Management
4. IT Security Management
5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

Service Management

• Monitor and report on the SLA/KPI of the in-scope systems, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and update client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level.
• Prepare and submit report to Client

Incident Management

• Lead investigation and resolution of incident
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client

IT Security Management

• Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidence to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

The ideal profile should have / be:

• Degree in Information Systems, Computer Science or equivalent
• More than 5 years of IT project management experience and at least 10 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Able to lead, develop and maintain respectful and trusting relationship
• Working experience with both Microsoft Exchange (2013/2016) and Active Directory in an enterprise environment, including in depth familiarity with Windows Server (2012/2016), Skype for business 2015 and related technologies.
• Knowledge of Microsoft Outlook client support, SMTP mail routing, DNS, OWA is a must.
• At least 3-5 years’ hands-on deployment and support experience in server infrastructure for Microsoft Active Directory, Exchange 2013/2016/2019, Skype for business.
• Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment.

IT Sales Executive

• Location: Aljunied
• Working Days : Monday- Friday (WFH subject to approval)
• Working Hours: 9am-6pm
• Salary: $2800 - $4000 (Basic + Commission)

Job Responsibilities:
● Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
● Develop and execute strategies by analyzing current market trends and needs.
● Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
● Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
● Ensure accuracy in sales reports for record-keeping and management reporting.
● Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
● Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
● Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:
● Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field)
● Diploma / Degree holder in related field (Sales or Information Technology will be an advantage).
● IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy.
● Proven good sales track record in related fields

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.


Responsibilities

• Provide pre-sales technical support and design IT solutions with the sales team, vendors, and partners.
• Develop and deliver technical designs, proposals, tenders, and solutions promptly to meet customer requirements.
• Ensure technical compliance and validate integrated solutions across multiple products.
• Stay updated on industry trends and products to offer expertise through presentations and demonstrations.
• Consult with prospective customers to create viable solutions and coordinate with the post-sales team for successful implementation.

Requirements

• Strong knowledge in LAN, WAN, SDN, NFV, network security, wireless technologies, cloud solutions and enterprise technologies.
• Familiarity with public sector projects is a plus.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Responsibilities

• Acquire IT-related goods and services, ensuring they meet the company's standards for cost-effectiveness, quality, and timely delivery.
• Create detailed contract documents outlining contractors' responsibilities and liabilities, protecting the company's interests.
• Work closely with user departments to develop tender documents with precise specifications that align with business needs.
• Evaluate tender submissions and negotiate with suppliers to achieve the best value for the organization.

Skills/Requirement

• Degree in accounting, business management or a similar field preferred.
• 2+ years of experience as a procurement officer or in a similar position.
• Proficiency in Microsoft Office and purchasing software.
• Strong communication and negotiation skills.
• Good analytical and strategic thinking skills.

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 4000 employees spread across 27 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are looking for a Senior Project Manager in Singapore to lead the Data Center (DC) Relocation Project of our client. The role involves assessing the impact of the DC relocation from customer, partner, and regulatory perspectives, ensuring compliance with Japanese and Taiwanese insurance regulations, and managing the overall project coordination with internal and external stakeholders.

Key Responsibilities:

• Lead the DC relocation project, ensuring alignment with APAC and Asia team
• Assess regulatory impact on customers, partners, and local insurance laws (Japan/Taiwan).
• Manage legal and compliance aspects, including interactions with local legal representatives and insurance regulators.
• Structure and steer the project, focusing on compliance, legal, IT, budget, and tax considerations.
• Develop and manage the transition plan for the DC relocation.

Required Skills & Qualifications:

• 10+ years in IT Project Management (preferably in data center relocation, cross-border data transfer, or data privacy).
• Strong understanding of insurance regulations in Japan and Taiwan.
• Fluent in English; proficiency in Japanese and/or Chinese is preferred.
• Proven experience managing cross-functional teams and legal compliance.

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.


Responsibilities

• Provide pre-sales technical support and design IT solutions with the sales team, vendors, and partners.
• Develop and deliver technical designs, proposals, tenders, and solutions promptly to meet customer requirements.
• Ensure technical compliance and validate integrated solutions across multiple products.
• Stay updated on industry trends and products to offer expertise through presentations and demonstrations.
• Consult with prospective customers to create viable solutions and coordinate with the post-sales team for successful implementation.

Requirements

• Strong knowledge in LAN, WAN, SDN, NFV, network security, wireless technologies, cloud solutions and enterprise technologies.
• Familiarity with public sector projects is a plus.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.


Responsibilities

• Provide pre-sales technical support and design IT solutions with the sales team, vendors, and partners.
• Develop and deliver technical designs, proposals, tenders, and solutions promptly to meet customer requirements.
• Ensure technical compliance and validate integrated solutions across multiple products.
• Stay updated on industry trends and products to offer expertise through presentations and demonstrations.
• Consult with prospective customers to create viable solutions and coordinate with the post-sales team for successful implementation.

Requirements

• Strong knowledge in LAN, WAN, SDN, NFV, network security, wireless technologies, cloud solutions and enterprise technologies.
• Familiarity with public sector projects is a plus.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Overview of Role:

• Technology Risk Management (Regulatory Requirement)
• IT Security Control / Incident Management / Cyber Security

Roles and Responsibilities:

• Manage Branch IT Risk Framework (eg: IT Risk Register, Technology Committee, critical system assessment, due Diligence of IT outsourcing)
• Working with Japan HO IT Risk Management Div Cyber Security Team & performing system risk assessment or conduct Cyber Security Exercise.
• Responsibility of Cyber Security Training for employee and Senior Management.
• General security awareness training to all employee.
• Cyber Security Incident desktop exercise to Senior Management.
• Manage and maintain IT Policy and Procedures.
• Responsibility of the third party assessment counter person such like IT Auditor and implement appropriate mitigation/remediation plan.
• Oversight the Security Control of IT environment. Working IT infra team & IT Dev team to improve security enhancement such as Patch Management /MAS vulnerability circulation, Access Control and Monitor the
• Segregation control of each IT role.
• Review and manage contract renewal with IT vendors under MAS Outsourcing Guideline.

Job requirements:

• Minimum Degree in Computer Science, Experience of Information Security Management ISO/IEC 27001 or certified CISSP or CISM is advantage.
• Minimum 5 years of IT Risk and Cyber Security experience and preferably with working experience of MAS technology regulation in banking sector or similar regulated industry.
• In-depth technical knowledge of network PC/Devices, multiple Cloud Service or/and platform operating systems.
• Demonstrates strong technical skills, ability to provide creative solution to problems, proactive approach through use of technology.
• Strong communication skill to act both independently and within IT team, in a fast-changing mission-critical environment.
• Good attitude and ready to take on any relevant assignment, and the ability to learn and work smoothly.
• Local Japanese speaker JLPT N1-N2 is preferred.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

IT Program Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals..

We are currently looking for an IT Program Engineer to join our team in Singapore to support project change requests.

Responsibilities:
- L1 operations & support duties
- Service delivery management for application, servers and network infrastructure
- Apply specific technical skills as required to support Project/Change requests/Systems
- Liaise and follow up on reporting submission for PMO team
- Prepare and organize reporting, documents and correspondence to ensure that management reporting is accurate and timely

Requirements:
- IT qualification and/or relevant work experience
- Basic knowledge and some hands-on experience in IT domains

Additional Information:
- Location: 6 Commonwealth Lane
- Working hours: Regular working hours + rotational standby duty
- Salary range between SGD 44 to 48k per annum, with 14 days of Annual Leave and above market medical coverage / insurance.
- Start off as a 1 year contract with 2 months notice period.

We are helping our client, one of the top tier Private Bank to look for a Compliance Specialist (Name screening).

Overview

The Compliance Specialist will assist in name screenings related activities on the Bank’s prospective or existing clients and perform assessment on the screening results. He/She will be required to include in the account report any true or potential screening hits to facilitate a further assessment on the client’s accounts.

period:12-month contract position with 1 mth completion bonus

Responsibilities

• Retrieve relevant key parties from client profile for name screenings to ensure conformity to internal and regulatory requirements on AML/CFT/CDD standards

• Review name screenings hits and perform assessment on screening results (Google, World check, Factiva, Ripjar, Baidu etc). To discount false hits and to highlight any potential or true hits for further assessment

• Escalate newly identified potential or true hits which may affect the overall risk profile of the clients

• Ensure timely review of name screening searches and ensure that the preparation of the accounts are timely to support the completion of the review of the accounts

• Ensure KPIs are met; provide timely escalations to Team lead & respective stakeholders.

• Where required, participate and provide support in any ad hoc projects or reporting

• Be the single point of contact for Front Office queries relating to screening, provide advisory support to Business with regards to resolving newly identified adverse news and assessing its materiality, identifying potential PEPs

• Where required, assist with level 2 checks on the quality of work performed by a separate maker.

• Where required, need to support Greater China markets and as such; is required to perform Chinese Google screenings and to read Chinese articles, hence ability to read Chinese and proficiency in other Asian language(s) would be an advantage.

Experience

• Prior experience (1 year or more) in conducting Name screening is a must

Requirements

• Familiar with MAS 626 requirements will be an advantage

• Basic Excel knowledge

• Ability to work independently with an eye for details

• Ability to multitask

• Good interpersonal skills

• Team player

Salary: SGD3500 - 4000

Work location: CBD

Job Description:

• Contribute to Life Science projects for Antaes Asia clients
• Ensure products manufactured meet approved company policies, processes and procedures
• Provide quality oversight of GMP manufacturing and support, including technical operations, engineering, QC Laboratory and supply chain activities
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/ line-clearance activities and administration of Quality Logs, e.g. QA Hold, QA tag out
• Release incoming material, process and product batches.
• Participate in investigations, arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing and product
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable polices
• Perform regular walk-thru of manufacturing, engineering, warehouse and QC areas as required to ensure compliance is maintained at all times
• Participate and support new product introduction, operation excellence projects and other tasks as assigned by team
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• Bachelor’s Degree in Chemical Engineering, Biotechnology, Life Science or equivalent
• Minimum 2+ years of pharmaceutical, experience in Quality and/ or Compliance (GxP) environment
• Knowledge of quality/ compliance management as well as regulations and standard affecting APIs/ Biologics
• Ability to quickly know products and processes in order to assess quality issues
• Experience in SAP, Trackwise
• Candidate must be highly motivated, be able to work independently as well as in a team and have good organizational and oral and written communication skills
• Excellent communication skills, both written and verbal, in English

The Sales Specialist is responsible for growing the LSEG Risk business through prospecting for new clients and developing new business opportunities within existing customer accounts. The successful candidate must be able to effectively position solutions mainly for Third Party Risk Management (TPRM) use cases in Singapore & other Asean growth market

Role Responsibilities:

• Proactively identify logos for new business opportunities.
• Deliver excellent customer presentation and demonstrations to successfully close opportunities.
• Provide insights and share thought leadership with senior stakeholders.

Qualifications and Experience:

• Highly sales focused – experience in like roles preferred.
• Understanding of Risk and Compliance within large multi-national corporations and large local international firms in Singapore and ASEAN markets.
• The role requires knowledge of the 3rd party risk management workflow – i.e. onboarding, screening, ongoing monitoring and automation.
• A proven track record in a quota bearing sales environment.
• Strong presentation and ppt skills primarily for large scale conferences and webinars.

Knowledge & Skill:

• You build great rapport, make connections, are personable and conversational with new people and business contacts.
• You have the ability to build deep knowledge of a complex subject but keep it simple enough for a customer.
• You can work on a diverse scope where analysis of situations requires skills and understanding of current industry themes and trends.
• You bring a broad perspective, can anticipate customer needs, assess customer requirements, and identify opportunities to work together.
• You are a creative thinker, a problem solver, a doer.
• You can think on your feet, analyse a situation and make quick fact-based decisions.
• You are detailed orientated, deliver on time lines and ensure pipeline hygiene at all times.
• Strong in salesforce functionality and ability to make accurate pipeline forecasts.

about company

I am currently working with a global IoT leader with strategic investments from Temasek Holdings. They deliver cutting-edge, sustainable IoT and AI technologies that power smart cities and industries worldwide.

Salary budget open. 1 HR round + 2 Tech rounds (conducted in Chinese). 5 days in office at CBD.

about job

• Lead the overall technical architecture design and R&D work of the AI platform, ensuring its scalability and stability.

• Organize and manage the R&D team, setting clear goals and performance evaluation standards to enhance the team's technical capabilities and collaboration efficiency.

• Research and evaluate emerging AI technologies, driving technological innovation and continuous optimization of the platform.

• Manage projects, including resource allocation, progress tracking, and risk management, ensuring timely delivery.

• Collaborate closely with product managers, data scientists, and other relevant teams to drive the implementation and iteration of AI products.

• Maintain relationships with external technology partners and academic institutions to promote technology exchange and collaboration.

skills and requirements

• Master's degree or higher in Computer Science, Artificial Intelligence, or a related field.

• Over 5 years of experience in R&D of AI platforms or related technologies

• Familiarity with ML/DL, NLP, and other AI technologies, with practical project experience.

• Strong software development foundation, proficient in mainstream programming languages (such as Python, Java, C++, etc.).

• Excellent project management skills, familiar with agile development processes.

• Experience in the development and operation of large-scale AI platforms is preferred.

• Chinese speaking required as you need to liaise with Chinese stakeholders who can only speak and write in Chinese

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

• BOS Trustee Limited is the trust company owned by Bank of Singapore. Headquartered in Singapore and regulated by the MAS. The company provides trust administration and advisory services.
• The incumbent review and deal with new business within BOS Trustee Limited.
• The incumbent will also support the trust company in trust product matters for private banking clients who have set up a trust structure for succession planning purposes

Main Duties

Onboarding and Documentation

• Review and approve all trust onboarding documentation. Review and check the trust set up documentation to ensure completeness and that it meets policy requirements. Assist with bank account opening set up, transfer in of assets and ancillary documentation.
• Complete the new business checklist, and assessment for trust relationship manager and team head sign-off
• Interact with front office/wealth advisory team to obtain documents
• Supervise and manage output of junior staff as necessary
• Maintaining relevant spreadsheets to track and record on the businesses onboarded
• Track due reviews and produce management reports as necessary
• Ensure client due diligence documents (Eg. passports, address proof, certificates of incumbency etc.) are up to date and accurately recorded (for the files as well as the system and databases)
• Ensure outstanding matters are attended to or, if not, escalated accordingly.
• Ensure prompt turnaround of all onboarding set up of structure
• Ensure that Compliance approval is obtained where required.
• Review the permanent file to ensure good order and completeness.

• Work with the review team on assessment of source of wealth background of clients, corroborate the declared net worth independently and assess supporting documentation (e.g. financial statements) in line with regulatory requirements (AML)
• Review name screenings in accordance with bank standards. Conduct assessment on potential hits, follow compliance guidance and procedures.

• Assist with other departmental projects and specific ad-hoc tasks as necessary
• Contribute to the implementation and design of the trust product e.g. consideration of regulatory, risk and business (financial/operational/tax) issues. Point person for trust onboarding matters.
• Act in accordance with core values (Lasting Value, Integrity, Forward-looking, Respect, Responsibility) of the organisation, and demonstrate the highest standards of business and personal conduct.

Qualifications

• Min Degree holder with 5 to 10 years in banking/financial industry, previous trust knowledge will be an advantage. Experience in onboarding and documentation review, knowledge of banking KYC/AML/Compliance/Risk procedures will be an advantage
• Good communication and interpersonal skills
• Strong leadership skills, initiative and competency
• Team player
• Organised, detailed and with good risk awareness

JOB DESCRIPTION

An MNC in Property and Real Estate industry is currently looking for a Sales Operations Specialist to join their expanding team.

The Sales Operations Specialist will be responsible to provide support to the sales team for L1 system issues or errors, supporting sales training, becoming subject matter expert on sales and system process flows, generate quotes and service orders from the system, internal and external customer service, translating business requirements into the system for sales process, and capturing sales data.

Successful candidates can expect to work in an established organization with a cohesive team that provides learning experience.

REQUIREMENTS:

• Minimum bachelor's degree
• Minimum 3 years of experience in Sales Support role
• Previous experience handling ERP/SAP/Oracle/Salesforce/ServiceNow is a must
• Sales or Customer Service background is good to have
• Candidates with more experience in sales support and is keen to learn new system is welcome to apply

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.