Job Description for Desktop Engineer 

The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support. Position Responsibilities and Functions

a) contact and problem resolution for customer issues.

b) Work with Third Party Vendors to remediate complex AV issues as needed.

c) Provide timely communication on issue status and resolution.

d) Maintain ticket updates for all reported incidents.

e) Install, upgrade, support and troubleshoot , Windows 8.1, Windows 10 & 11 and Microsoft Office & another authorized desktop applications.

f) Should have basic knowledge of Mac operating system, to support Apple pc users.

g) Install, upgrade, support and troubleshoot for printers, computer hardware.

h) Performs general preventative maintenance tasks on computers, laptops, printers.

i) Performs remedial repairs on Desktops Provide first/second level

j) , laptops, printers and any other authorized peripheral equipment.

k) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

l) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

m) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. .

Candidate Required Minimum Qualifications and Skills

i. Bachelor Degree or equivalent in Computer Science or related field. Or Diploma

ii. CompTIA A+, Microsoft Certified Professional (MCP) or better.

iii. Minimum of 18 months’ years of IT experience.

iv. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

v. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

vi. Proven analytical, troubleshooting and problem- solving skills.

vii. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

viii. Excellent communication relationship-building and internal customer service skills.

ix. Adaptable and flexible in a fast-changing industry and work environment.

x. Willing to work off-hours and weekends when required for projects or emergency support.

As a Senior SEO Specialist, you will be responsible for developing and implementing advanced SEO strategies to maximize the volume of inbound organic traffic from search engines to a website. This role involves thorough analysis and insights into search engine algorithms, SEO best practices, and the competitive landscape. You will work closely with content creators, web developers, and marketing teams to ensure SEO practices are integrated into all facets of digital content creation and marketing strategies. The goal is to enhance website rankings in SERPs, increase web traffic, and boost the overall online presence of the brand, while also ensuring a positive user experience.

Key Roles and Responsibilities:

1. Strategy Development and Implementation: Develop, implement, and manage SEO strategies to increase organic search visibility and traffic.
   Stay up-to-date with the latest search engine updates and SEO trends to ensure strategies are current and effective.
   
2. Keyword Research and Analysis: Conduct comprehensive keyword research to identify high-value keywords and optimize website content accordingly.
   Analyze keyword trends and user search intent to guide content development and optimization strategies.
   
3. SEO Audits and Site Optimization: Perform regular SEO audits to identify areas of improvement for on-page SEO, technical SEO, and off-page SEO.
   Optimize website structure, speed, and performance to enhance search engine ranking and user experience.
   
4. Content Optimization: Collaborate with content creators to ensure that all content is SEO-friendly, utilizing best practices in keyword usage, meta tags, and link building.
   Advise on the creation of compelling content that aligns with SEO goals and user engagement.
   
5. Link Building and Off-Page SEO: Develop and execute link-building strategies to improve domain authority and rankings.
   Monitor backlink profile and develop strategies to acquire high-quality backlinks while mitigating risks of toxic links.
   
6. Analytics and Reporting: Utilize analytics tools (e.g., Google Analytics, SEMrush) to track and report on SEO performance metrics.
   Provide actionable insights based on data analysis to guide decision-making and strategy adjustments.
   
7. Cross-Functional Collaboration: Work closely with marketing, web development, and content teams to ensure SEO strategies are integrated across all digital marketing efforts.
   Provide SEO training and guidance to ensure best practices are followed throughout the organization.
   
8. Troubleshooting and Optimization: Identify and resolve issues related to crawl errors, broken links, and other technical SEO problems.
   Continuously test and optimize SEO tactics for website and content performance.
   

Desired Skills and Qualifications:

• Proven at least 3 years of experience in SEO with a strong track record of success in improving rankings, traffic, and engagement.
• Deep understanding of search engine algorithms, ranking strategies, and SEO best practices.
• Proficiency with SEO and analytics tools (e.g., Google Analytics, SEMrush, Ahrefs).
• Excellent analytical, organizational, and project management skills.
• Strong communication and collaboration abilities to work effectively across teams.
• Ability to stay ahead of SEO trends and adapt strategies accordingly.

Job Description

· Build data pipelines (ETL) to enable scalable processing of large volumes of data in AWS environment (Informatica, Pentaho)

· Organise, build and maintain data stores (e.g., RedShift, RDS) of structured and unstructured data (e.g., text, customer transactional data, work-flow/ticket/log data)

· Co-evaluate business needs and objectives

· Identify opportunities for data acquisition

· Conduct data analysis, working independently or with data analysts, and report on results

· Analyze and organize raw data

· Interpret trends and patterns

· Prepare data for prescriptive and predictive modeling

· Combine raw information from different sources

· Explore ways to enhance data quality and reliability

· Work with stakeholders to identify and solve business needs related to advanced data processing

Job Requirements

· Minimally a Degree in Computer Science, IT, or similar field

· At least 1 year experience working with SQL or as a data engineer or in a similar role.

· Proven work experience with ETL tool such as Pentaho Data Integration (KETTLE), Informatica.

· Excellent SQL knowledge and with proven experience with Data Analysis, Data Profiling and Data Processing.

· Good knowledge of working with databases such as Oracle, PostgreSQL, RedShift.

· Experience working with Tableau or similar BI tools.

· Technical expertise with data models, data mining, and segmentation techniques

· Ability to integrate data /data streams from different sources

· Great numerical and analytical skills

· Detail-oriented, with excellent organizational skills and experience

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R21100074 > <Cheryl Thng Wei Lin>

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This is an opportunity to work for Prudential Singapore to defining, developing, and activating customer lifecycle and company-wide customer conservation strategy. The role in Mass Segment Strategic Programmes Specialist is also responsible for designing and activating segment go-to-market strategy for channel partners. We are on a journey to create meaningful segment, customer lifecycle and retention programmes which will help us drive customer persistency and segment growth so that our customers continue to stay protected. It will bring alive our purpose of “For Every Life, For Every Future”.

Job Description:

Customer Lifecycle Management

• Good understanding of how to leverage customer segment, life-stage, consumer behavioural, lifestyle, transactional, and demographic data to deliver relevant high impact demand generation programs through multiple communication channels with a vision of growing consumer loyalty and increasing their lifetime value to the business.
• Support team lead in the formulation of strategy and implement growth and milestone campaign strategies, execution leveraging marketing automation, asset deliverable management, as well as the testing of all SMS, emails, among other multi-channel communications. Leverage segmentation insights, personalization, and product recommendation, partnerships to drive campaign effectiveness.
• Drive continuous optimization of product recommendations, cross-selling and up-selling based on segmentation models and desired actions.
• Work with internal and third-party vendors to identify new opportunities to improve consumer communications and remarketing campaigns, where relevant.

Customer Conservation

• Be on the pulse of customer attrition trends to monitor and identify churn prevention opportunities across all segments. Conduct market research where necessary to garner further insights to drive relevant outcomes.
• Support team lead to drive the strategic planning and deployment of customer conservation plans and initiatives. Work with Segment Leader, Actuarial, Product, Customer Management and Strategy teams to identify key priorities and co-develop actions and timelines.
• Implementation of firm-wide conservation programs to retain existing customers, policy downgrade management and customer win-back.
• Form and manage working groups as necessary to rally internal key stakeholders towards driving the same objective and collaborate with the necessary departments to journey map and drive the necessary process changes.
• Report planned versus actual performance and monitor the effectiveness of the conservation plans.

Channel Partners Growth

• Support opportunity development for the channel partners and serve as programme lead for the implementation of firm-wide campaigns within the segment including existing customers growth campaigns and other prioritized initiatives. Conduct ideation sessions with internal and external groups to identify new concepts or enhancements to the segment products and/or programs.
• Track and report segment performance and campaign effectiveness.

Project Management

• Develop and manage project (i.e., detailed plan, milestones, and work breakdown structures) and assigns tasks to resources to ensure that the project will be completed on time and according to specifications.
• Ensure proper messaging, timing, and execution of campaigns. Identify key stakeholders and work with them to negotiate process changes, ownership of processes, and manage project impact.
• Design and implement communication plans to ensure those affected by projects are informed and updated.
• Follow up with assigned resources formally (e.g., status meetings, etc.) and informally to continuously manage the productivity of the team, project timelines, and deliverables.
• Apply an experimentation mindset to marketing campaigns to drive, test, learn, and optimize. Continuously conduct A/B testing across all channels

Work Experience

• More than 5-years work experience with 3 years in marketing
• Experience in driving targeted retention, upsell, and cross-sell marketing campaigns. Robust skills in designing demand generation, marketing campaigns and communication design, marketing operations, and reporting.
• Proven campaign and project management capabilities; able to work under deadlines and produce key deliverables
• Experience with marketing automation software (Salesforce Marketing Cloud preferred), A/B testing, experiment design, campaign analysis and attribution reporting
• Strong Analytical and quantitative skills and able to construct lifecycle reports and dashboards in Salesforce and other reporting tools
• Ability to manage multiple projects with intertwining deadlines while staying focused on the details
• Confident in working collaboratively with various internal and external stakeholder and managing them
• Added advantage if candidate has past exposure or experience in financial, insurance or telecommunications industry.

Personality Traits

• Exudes positivity
• Self-driven with a can-do attitude and takes initiative
• Strong interactive skills and is good at taking cross functional teams along to achieve a common goal
• A team player with a strong sense of competing priorities and the interests of various stakeholders with an ability to negotiate, persuade and adapt.
• Ability to deal with ambiguity
• Demonstrates an appreciation of a diverse workforce and working style or perspective
• Strong leadership skills

Who we are looking for:

Competencies / Knowledge

• Excellent communication skills, both written and verbal, able to communicate effectively with senior internal stakeholders
• Competent with the use of Microsoft, Power Point, Word and Excel, including the use of Pivot tables, reporting, charts.
• Skilled in data handling and reporting and data insights interpretation
• Ability to work in cross functional teams across the organization
• Ability to work under time pressure and priorities tasks

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

The commercial claim specialist plays a pivotal role in managing and assessing workman injury claims. This position requires a seasoned professional with extensive expertise in the general insurance domain, particularly in the field of claim assessment.

Key Responsibilities

• Claims assessment: Utilize deep knowledge and experience in the general insurance space to meticulously assess, investigate, and evaluate workman injury compensation claims.
• Policy adherence: Ensure compliance with company policies, local regulations, and industry standards while handling and processing workman injury claim.
• Communication and coordination: Collaborate effectively with internal teams such as operation, finance and sales; external stakeholders which include distributors, loss adjustors, investigators, lawyers, medical experts; and claimants to facilitate seamless claim processing and resolution.
• Documentation and reporting: Maintain accurate records, prepare comprehensive reports, and document all stages of the claims process, ensuring clarity, transparency, and compliance.
• Negotiation and settlement: Negotiate effectively with stakeholders to reach fair and equitable settlements for workman injury claims, considering all relevant factors and legal precedents.
• Continuous improvement: Enhance claim handling procedures and contribute to the continuous improvement of claims management protocols by staying updated with industry trends, legal changes, and best practices.
• Market knowledge: Stay updated with market trends, regulatory trends and in particular, MOM WICA legislative changes.
• Customer experience: Deliver excellent service to claimants and distributors and ensure that customers have a positive claims experience.

Qualifications and skills

• A minimum of 2 to 3 years of experience in assessing and managing workman injury compensation claims.
• Recognized diploma in any discipline.
• Possess CGI certificate.
• Profound understanding of workman injury compensation processes, Singapore regulations and relevant legal frameworks. Knowledge in medical claims will be preferred.
• Excellent verbal and written communication skills to interact with diverse stakeholders and convey complex information clearly and concisely.
• Meticulous attention to detail to ensure accuracy in claim assessment, documentation and reporting.
• Ability to adapt to changing environment, prioritize tasks efficiently, and handle a variety of tasks effectively.
• Good knowledge of MS Office software and any other technology applications.

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities

Participate in project implementation to ensure projects are delivered on time and compliant to security requirements.
Develop security documentations such as technical presentation slide, Design document, System Security Acceptance Test documents.
Review current security controls and recommend enhancements.
Keep abreast of latest cybersecurity trends and introduce solutions to customers that address the everchanging threat landscape.
The ideal candidate should possess

Diploma/Bachelor degree in Computer Information Security or related field.
Security certifications (i.e. CISSP, etc) will be an advantage.
Cloud certifications with at least one cloud provider.
Minimum 2 - 3 years of working experience in one of the security domains. Security and Risk Management
Asset Security
Security Architecture and Engineering
Communications and Network Security
Identity and Access Management,
Security Assessment and Testing
Software Development Security
Working experience in either AWS, Azure or Google Cloud Platform will be preferred. Experience with other cloud platforms will also be considered.
Experience with various virtualization technologies and multi-tenant, private and hybrid cloud environments.
Some understanding of cloud or system security will be preferred.
Some understanding of software development and infrastructure operations solutions will be preferred.
Strong analytical and design thinking skills
Able to work under pressure and to lead a team to deliver.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R23118940> <Sharmaine Lim Sze Ying>

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable, and easy to use to empower athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for very driven team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

We are seeking an IT Specialist to be part of our global team responsible for managing policies and procedures.

Key Responsibilities:

• Monitoring and configuration of WAN & LAN connections and devices
• Monitoring firewall logs and maintaining backups
• Managing of Microsoft 365 accounts & licenses, specializing in Cloud environment
• Experience in mobile device management
• Responsible for all hardware & software assets, IT inventory and licenses
• Troubleshoot, install and deployment of workstations (desktops/laptops)
• Applying information security procedures and practices to IT infrastructure
• Providing Level 1 and 2 support to service desk operations
• Deploying and configuring existing and new business processes
  

Skills & Qualifications:

• Minimum 1-3 years of relevant working experience
• Creative, solution-oriented, open to innovations, constantly following technology
• Sound understanding of network and internet access such as WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with MacOS/iPadOS/iOS devices and Linux OS devices such as Ubuntu is an added advantage
• Familiar with Microsoft 365 administration
• Experience in setup/configuration of antivirus & anti-spam applications
• Experience with backup process and tools
• Working knowledge of requirements of ISO 27001 & PDPA
• Familiar with business process management & corporate IT procedures
• Able to work independently as the sole point of support for a team of 80 employees

Job Responsiblities:

• Work with Business Development Department to provide treasury solution including hedging products, investment products and FX Cash Transaction
• Develop and maintain good relationship with clients and other financial institutions
• Identify clients need, provide investment recommendations, timely market updates and explain the technicality and risk of treasury products to clients and related stakeholders
• Ensure all treasury product related documents with client is executed and administered in accordance to regulatory requirements and internal policies
• Ensure prompt and accurate execution of clients' orders
• Other duties or ad hoc projects assigned from time to time

Job Requirements:

• University or Master degree in Accounting, Finance, Business Administration or Economics
• At least 4 to 6 years of relevant working experience preferably in the banking industry in Indonesia or Singapore
• Understand and familiar with treasury products allowed under MAS, Bank Indonesia and OJK regulatory requirement
• Familiar with the business cultures of Indonesian organizations and the ability to converse and formulate reports in Bahasa to Head Office

The Senior Claims Specialist (Third Party) plays a pivotal role in managing all motor claim related to third party claims. The incumbent will manage the entire process of third party claims within the motor claims function, including adjudicating claims related to third-party damages.

Objectives & Key Performance Indicators

• Collaborate with Product, Underwriting and other internal stakeholders to ensure alignment of coverage, policy intent and wordings.
• Attain annual claims savings set by HoD annually for the team on pending claims volume and nature of claims.
• Effective claims management skills, including compliance to protocols/operating procedures, reserving and managing panel of service providers.
• Maintain good Turn-Around-Time and claims service level standards to ensure customer claims experience are met.

Key Responsibilities

• Technical expert: Act as a subject matter expert, providing guidance and technical expertise on complex claim cases.
• Claims management: Conduct thorough investigations, assessing liabilities and collaborating with legal professionals where necessary. Effective claim management skills to ensure healthy loss ratio.
• Documentation and reporting: Conduct regular reviews and analysis of claim trends and performance metrics, identifying areas for improvements and implementing corrective actions.
• Negotiation and settlement: Serve as a point of contact for escalated claim issues, working to resolve disputes and negotiate settlements effectively.
• Communication and coordination: Collaborate with external stakeholders including customers, distributors, legal professionals, repair workshops and assessors to facilitate smooth and fair claim settlements. Collaborate with internal stakeholders including product, underwriting and distribution stakeholders to ensure alignment of coverage, policy intent and wordings.
• Continuous improvement: Stay updated with industry trends, legal changes, and best practices to enhance claim handling procedures and contribute to the continuous improvement of claims management protocols by staying updated with industry trends, legal changes, and best practices.
• Customer experience: Maintain good Turn-Around-Time and claims service level standards to ensure that customers’ claims experience are met.

Qualifications and skills

• Recognized degree or diploma;
• Minimum 10 years of experience in Motor claims handling with a focus on third party claims within the Singapore insurance market.
• Good knowledge of MS Office software and any other technology applications
• Strong knowledge of motor insurance policies, regulations, and industry practices in Singapore.
• Excellent analytical, negotiation, and communication skills.
• Meticulous, analytical, problem solving and organized;
• Open-minded, proactive, receptive to new ideas and cope well with changes and pressure

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

• Develop the product GTM plan and strategy of our product portfolio that will drive impact and grow market share 
• Lead and drive GTM activities with internal and external stakeholder teams, to create communications on our product that will resonate with and engage our target audience
• Spearhead the ideation and execution of impactful marketing events
• Drive sales initiatives with the regional teams that generate revenue streams and increase market share 
• Identify and collaborate with brand partners to enhance brand reputation and expand the reach of consumer segments
• Oversee the end-to-end product lifecycle, ensuring timely launches and effective inventory management

Pre-Requisites :

• Bachelor’s degree in Marketing or Business with minimally 1-2 years’ of experience in product marketing
• Experience in successfully launching and managing lifestyle or gaming-related products
• Creative, strategic, proactive, and execution-drive, with the ability to translate data and insights into strategy and action plans
• Exceptional team player with the capability to contribute to a high-performing team
• Strong stakeholder management skills and excellent presentation, written and verbal communications skills. Proficiency in conveying conceptually and tactically - including strategy, planning, data insights, and execution details
• Self-starter and ability to work independently and thrive in a dynamic, fast-paced environment
• Familiarity with the gaming and lifestyle industry trends

Are you game?

• Responsible for growing and maintaining sales revenue for assigned portfolio
• Learn products at a professional and technical level
• Create strategic relationship with partners and vendors

Requirements:

• Diploma in Information Security or equivalent
• At least 3 years of experience in managing Network Security / Electronic / IT products

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Collaborating with local sales teams to introduce new products, understand customer requirements, draft proposals, prepare price quotations, and secure equipment sales.
• Maintaining strong relationships with equipment OEMs by handling sales communications, negotiating pricing, evaluating machine proposals, and coordinating site visits.
• Actively inviting equipment OEMs to visit Southeast Asia to showcase their products and foster new sales opportunities.
• Preparing detailed monthly sales reports for the General Manager, providing insights into sales activities and market trends across the region.
• Collaborating with the technical support team to conduct equipment demonstrations, address customer technical issues, and ensure customer satisfaction.

Requirements:

• Bachelor’s degree in business, engineering, or a related field
• Ability to travel frequently within Southeast Asia on short notice.
• Preferred proven track record in sales and business development activities
• Training will be provided

Bayes provides excellent career opportunities with reputable and progressive Employers. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to
[email protected]

Bayes Recruitment Pte Ltd
1 Raffles Place, Singapore 048616
bayesrecruitment.com
EA License 10C5468 | EA Registration R22104917

All personal data supplied will be treated in confidence, and as permitted by law. For further queries, visit our website which comprehensively shares our Privacy and Data Protection Policy.


Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Info : US MNC in commodity trading industry @ Raffles Place MRT , 9.00am to 6.00pm (Mon - Fri) , Up to $4500 + completion bonus and staff benefit

Responsibilities:

• Day-to day functions of the Back Office, with a focus on Accounts Payables and Accounts Receivables for Singapore, London, and US operations in ensuring proper, accurate and timely completion of duties
• Daily processing of Accounts Payables and Receivables and updating of the relevant accounting systems
• Liaising with Settlements team for processing of trade invoices
• Preparing daily bank reconciliation and following up on outstanding reconciling items
• Processing of overhead as well as employee payroll and claims and posting of the corresponding journals
• Responsible for overhead recharges and liaison with counterparties
• Covering for team members in ARAP team, when necessary
• Assisting in tax and audit matters and addressing of audit points/observations
• Other ad-hoc accounts duties and projects

Requirements:

• Degree, Diploma in Accountancy or on track to obtain a professional certificate (ACCA)
• Min 3 to 5 years of relevant working experience in accounting, added advantage from commodity trading firm
• Good knowledge of accounting principles
• Ability to manage multiple priorities and work well under time pressure
• Good verbal and written communication skills, able to communicate effectively with people at all levels
• Able to work independently with minimal supervision.
• Sun/Horizon/IMOS system experience is an advantage
• Proficiency in MS Office especially in Microsoft Excel
• Able to start work immediate basis

JOB ID : L9VX6986

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore 049705

DID: 6950 9725
http://www.peopleprofilers.com

Georgez Josiah LIM

License Number: 02C4944
Registration Number : R1108994

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its Clients and manage your application for employment with People Profilers and/or its clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Job Descriptions

• Liaise with the vendors on all payroll matter
• Payroll accounting
• Handle all income tax related documents and matters
• Generate payroll data for 300+ employees
• Annual statutory surveys
• Annual payroll audit schedules
• Report information required in Statutory Accounts
• Cash-flow projection for mid-year and year-end by market split
• Keep track of employees; movements who are awarded with shares to ensure that shares are disclosed accurately in the tax form
• Tracking of Share Scheme’s vesting period for corporate tax deduction
• Attend to all employee’s enquiries such as Employee Benefit, Payroll, Leaves, Insurance related matters
• Employees’ Benefits Analysis
• Assisting in WICA renewal
• Year-end accrual for unconsumed leave, tax processing fee and others
• Others related duties may be assigned from time to time.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• Attend to helpdesk requests and provide 1st level desktop support to all users.
• Troubleshoot issues related to computers, applications and mobile phones.
• Setup PCs & printers.
• Setup projectors for meetings.
• Install desktop applications.
• PC upgrade and migration of data.
• Any other matters / projects that the management may require assistance with from time to time.

Requirements:

• Diploma in Information Technology or Computer Science.
• Minimum 2 years of working experience in similar capacity preferred. Applicants without working experience may also apply.
• Strong problem-solving skills.
• Able to work independently with minimal supervision.
• Good interpersonal skills and a team player

Please visit our website at www.drewnapier.com for more information.

Kindly email us your detailed resume in MS Word or PDF format only, stating full details of qualifications, experience, current and expected salaries.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence).

Maltem Asia is seeking a Technical Support Specialist for a Cosmetic & Fragrance Client based in Singapore.

Summary :

• As part of the Digital growth, our Client has built partnerships with several E-commerce companies and specially by using Salesforce Commerce Cloud as the main platform.
• In that matter, our Client is driving service providers with regards to the evolution and the maintenance of the whole E-commerce Ecosystem.
• We are looking for an E-commerce Technical Support Specialist, who will join the Consumer Facing department based in Singapore.
• This position will be responsible for E-commerce Technical Support and Maintenance on the Digital E-commerce applications for the group.

Technical Support (Main Role) :

• Provide 1st level of Technical Support markets for the ecommerce ecosystem.
• Coordinate and collaborate with internal and external resources via ticketing system.
• Providing outstanding, rapid-response technical support.
• Escalate unresolved issues if required, while maintaining ownership of issues through resolution.
• Monitor and maintain portfolio of domestic and international ecommerce sites.
• Maintenance and Management of internal support tools, systems, and related roadmaps.

Technical Reference :

• Escalate functional and technical questions if required, while maintaining ownership on providing subject matter expertise for functional and technical aspects of the ecommerce ecosystem.
• Communicate and coordinate with management team, development vendor and business area experts globally to improve product functionality, resolve issues, and improve consumer satisfaction.
• Monitor, maintain and improve site performance for customers visiting the ecommerce sites across the globe.
• Assist in testing updates to existing web applications and perform integration testing for new integrations.

Technical Project :

• Project follow-up of the Technical Integration.
• Participate in the design of Technical Integration related to the E-commerce platform.
• Review and challenge Technical Integration approaches from the contractor, with regards to the Integration best practices.

Requirements :

• Computer Science MS Degree or equivalent
• 3-5 years of experience in ecommerce projects lifecycle as well as operational support in E-commerce/Content Management System
• Experience with Project Management lifecycle especially in E-commerce project.
• Experience in websites launches through full project life cycle, working with the business to identify requirements, design, develop, QA and launch end product.
• Understanding of the E-commerce Solution Architecture in general including data exchanges between systems :
• For example :System flow between Ecommerce engines, OMS, payment gateway.
• Able to work in a fast-paced environment, including prioritizing and multi-tasking while paying close attention to detail.
• Demonstrate strong technical acumen for troubleshooting and problem solving.
• Must be able to quickly assess issues and react to changing circumstances and new information.
• Must be able to communicate effectively to IT management as well as business area experts with skills such as empathetic and active listening, and clearly and patiently articulate solutions.
• Ability to work self-sufficiently and drive brand success.
• Experience working and coordinating directly with the E-commerce & CRM business.

Technical/Professional Requirements :

• Salesforce Commerce Cloud (ex Demandware) or any other eCommerce platform.
• Previously used project/task management software system, tools (Confluence/JIRA/Wiki) is a plus.
• Knowledge of HTML, CSS, JavaScript.
• Knowledge of Systems integration – WebService (REST, SOAP), Batch, EDI, SFTP
• Google Solutions (Analytics, Webmaster Tools, Trusted Store), Tag Management Systems.
• Exposure to mobile, Omni –Channel Technology tools and principles around responsive design, hybrid applications, mobile applications.
• Cross-Browser Testing / Functionality.
• Operation/Support experience is a plus.
• Exposure to eCommerce/CRM integration and affiliate marketing tools like LinkShare, Product recommendation tools, online videos, is a plus.
• Social integration technologies around Facebook connect and social sharing, is a plus.
• Marketplace integration (Google Shopping, Facebook Ads, Bing Ads, …) is a plus.

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.

2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
Ensure the highest level of system availability and performance while minimizing downtime and disruptions.

3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.

4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
Implement efficient troubleshooting and escalation procedures.

5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.

6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
Regularly test and update these plans to accommodate changes in the IT environment.

8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.

9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
Analyze performance metrics and recommend improvements to enhance system and network performance.

10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.

4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.

5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.

6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.

7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

• Marketing ownership of projects - driving end user demand generation from user acquisition and revenue growth to reporting efficiency and effectiveness of marketing programs and spend
• Identify, document, and propose market and gamers requirements, and innovations through frequent engagements with global and regional stakeholders.
• Develop go-to-market plans with compelling and unique ideation to grow Razer Gold customer base and spend
• Conduct competitive benchmarking and product comparison to ensure products are relevant to the market and feature-sets are comparable to others
• Responsible for developing, implementing and managing global activities such as promotions and product launches
• Developing and implementing communication strategy with Razer global marketing and content teams for press social and community engagements
• Work with product and business development team to develop and manage product literature, presentation, and sales enablement materials for Business teams
• Prepare all necessary documents, legal requirements and brand approvals required for marketing activities
• Assist to oversee other areas of marketing such as social media management when required to ensure business continuity for Razer Gold
• Support the Global marketing team with EDM planning and execution

Pre-Requisites :

• Minimally 3-5 years of product marketing, marketing communications or GTM (go-to-market) marketing experience in the consumer payments, e-commerce or gaming industry
• Minimum of a Bachelor’s Degree in Marketing, Communications or related field
• Attention to detail, be open minded to challenge the status quo, and work with a rapidly changing environment whilst inspiring excellence from every stakeholder, including business partners.
• Extensive experience in end-to-end marketing program and campaigns management
• Experience with data tracking and reporting tools such as Google Analytics and Microsoft Power BI
• Experience with Facebook, Instagram, and Google advertising (Google Search Ads, Google Display Network)
• Strong self-starter, excellent interpersonal skills, and demonstrated ability to interact with business partners as well as management and peers
• Self-motivated and a passion for mobile and PC games
• Team player, and also able to work independently
• Able to work under pressure and tight deadlines
• Experience in the gaming industry is an added advantage.

Are you game?

1.5 Months Completion Bonus

Annual Leave: 18 Days

Location: MBFC (Downtown MRT station)

Job Description:

• Consolidate and generate payroll data for 300+ employees (both local and expat)
• Responsible for full scope of payroll
• Main liaison to appointed payroll vendor on all payroll matters
• Handle payroll accounting tasks such as preparation of all payrolls related journals (including accruals) and uploading them into the system.
• Handle all income tax-related documents and matters
• Prepare payroll reports and check all data provided by the payroll vendor
• Monthly reconciliation of accounts for all entities in Singapore
• Manage annual statutory surveys and annual payroll audit schedules
• Manage and report information required in Statutory Accounts
• Manage Government Leave Grant
• Year-end accrual for unconsumed leave, tax processing fee and others
• Prepare benefits-in-kind for payroll upload.
• Assist Employee Services Executive in employee benefits programs administration, such as generating employees’ listings for employees’ insurance renewals, employee medical matters, etc.
• Support in preparation of journal and perform reconciliation.

Requirements:

• Diploma and above.
• Must have 3 - 5 years of working experience in Payroll position.
• Highly committed and comfortable with contractual role.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.

2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.

3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
Implement effective incident management and problem-solving processes.

4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Ensure accurate inventory and licensing compliance while optimizing asset utilization.

5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
Conduct regular testing and updates of these plans.

7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts, service-level agreements (SLAs), and ensure service quality.

8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
Analyze performance metrics and recommend improvements.

9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.

4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.

2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
Ensure the highest level of system availability and performance while minimizing downtime and disruptions.

3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.

4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
Implement efficient troubleshooting and escalation procedures.

5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.

6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
Regularly test and update these plans to accommodate changes in the IT environment.

8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.

9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
Analyze performance metrics and recommend improvements to enhance system and network performance.

10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.

4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.

5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.

6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.

7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.

2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.

3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
Implement effective incident management and problem-solving processes.

4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Ensure accurate inventory and licensing compliance while optimizing asset utilization.

5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
Conduct regular testing and updates of these plans.

7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts, service-level agreements (SLAs), and ensure service quality.

8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
Analyze performance metrics and recommend improvements.

9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.

4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Primary Objective:

As a Mortgage Specialist, your primary role is to guide clients through the mortgage loan process, from application to closing. You'll evaluate clients' financial situations, assess their mortgage needs, and recommend suitable loan options. You'll collaborate with credit underwriters and processors to expedite loan approvals and resolve any issues that may arise during the application process. Building and maintaining relationships with clients and real estate agents are crucial for success. Strong communication, analytical skills, and a thorough understanding of mortgage products and regulations are essential.

Key Responsibilities:

• Acquire new local mortgage through different channels or referrals.
• Utilise a combination of the Bank's branch network, tele-consulting and referrals to meet and exceed individual sales targets
• Build lasting relationships with real estate agencies, developers, solicitors and own personal network to generate referrals for the bank’s shelf of mortgage products.
• Participate in sales and marketing activities that are organised by bank or business partners to develop business and foster relationship.
• Provide sound mortgage advisory upheld by high standards of before and after sales services.
• Create opportunities to cross sell as well as to source for high networth individual to be onboarded.
• Apply diligence and integrity to ensure proper advisory procedures and meticulous documentation in compliance with the Bank's internal policies, business processes and regulatory requirement.
• Any other responsibilities/tasks as assigned by the Management from time to time.