Job Description

Major job scope includes but not limited to:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage,and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirement

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsolf, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.

Guidelines for Applicants:

• You may apply thru Mycareers Future or email to [email protected]

Job Description

Major job scope includes but not limited to:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirement

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsolf, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities

Guidelines for Applicants:

• You may apply thru Mycareers Future or email to [email protected]

Systems & Cloud Architect - Payment Industry IT Software

Job Description

We are seeking a motivated and detail-oriented Systems Architect with a keen interest in the payment industry and IT software. As a Systems Architect, you will have the opportunity to design and oversee the architecture of payment technologies in a cloud-native environment, gaining valuable insights and experience within our innovative team.

Agile and proactive, you will contribute to the conception of cloud-native infrastructures, based on containers and microservices, and bring expertise on tools (Kubernetes, Kafka, OpenSearch, …) and integrations (API architecture, event-based architecture...).

Within the market team, you will closely work with HPS customers and contribute to the implementation of PowerCARD product in several environments: on premises, PaaS (OpenShift), Cloud (AWS)… in a complete devops environment (CI/CD).

Missions

- Be a creative force on technological infrastructure needs (patterns, tooling, etc.) and integrations in line with the needs of the customers.

- Integrate security, operating and cost requirements (ownership, licenses, etc.)

- Assist market and project teams with the integration, maintenance, and operation of cloud-native applications.

- Help teams adopt good practices, by writing guides and make them follow company guidelines.

- Assist presale teams in technical domain.

- Seek sustainability, stability, and risk management.

- Propose areas of improvement with a view to operational and economic performance

- Promote the Devops & Cloud culture internally and externally.

Responsibilities

1. Design and implement scalable system architectures focused on IT software solutions.
2. Have a good knowledge of cloud integrations with security, monitoring, and observability tools (Datadog, Dynatrace, OpenTelemetry, Qualys, etc.)
3. Support for the Devops & Cloud Market roadmap, being a promoter for internal technical & devops culture.
4. Be a referent on platform administration (Kubernetes, EKS, MSK, OpenSearch, Rancher...), with a focus on Kubernetes.
5. Responsible of Cloud deployment questions and environment administration
6. Stay informed about the regulatory updates, and emerging technologies.
7. Implement and maintain robust security measures.
8. Collaborate with cross-functional teams for system integration.
9. Produce technical documentation and system designs.

Requirements:

1. Bachelor's degree or higher in Computer Engineering, Computer Science, Industrial Engineering, or a related field.
2. Proven expertise in designing software architecture, network interfacing, and data pipeline.
3. Proven expertise in Cloud architecture and virtualization technologies
4. Mastery in Software Architecture, Network Diagram, Data Flow Diagram, Interface Protocols.
5. Familiarity with IaaS/ PaaS, Database Management (RDBMS & NoSQL).
6. Technical proficiency in Docker, CI/CD Pipeline, Java ecosystem.
7. Good knowledge about databases : Oracle, Postgres
8. Strong understanding of security principles.
9. Excellent problem-solving and organizational skills.
10. Strong communication and interpersonal skills.

Preferred Skills:

1. Experience with DevOps practices and tools.
2. Ability to assess business requirements and translate them into technical solutions.
3. Experience with network architecture and Enterprise Service Bus (ESB) technologies.
4. Knowledge of software development lifecycle (SDLC) methodologies.
5. Ability to manage multiple projects and priorities simultaneously.

This role offers an exciting opportunity to gain hands-on experience in system architecture while driving innovation in the fintech industry. If you are passionate about designing systems and making an impact in the payment technology space, apply and join our team!

Responsibilities

• Collaborate with cross-functional teams to develop creative concepts and designs for web projects
• Create wireframes, mockups, and prototypes using tools such as Sketch, Figma, or Adobe XD
• Optimize website performance for speed and usability
• Conduct testing and debugging to ensure high quality and functionality
• Handle service requests and troubleshoot any user/system-related issues and queries
• Engage with HQ development team to resolve issues, which need implementation
• Provide technical consultancy and workaround solutions
• Understand, share HQ guidelines (design, system, policies) & provide the necessary proper compliant guidance, materials and techniques
• Support integration of online applications/microsites & third-party solutions with the system
• Co-work closely with security and analytic teams to support the overall operations
• Conduct system training to stakeholders

Requirements

• Bachelor’s degree holder in relevant field of studies
• 3+ years of experience in web design
• Strong proficiency in HTML, CSS and other client side technologies
• Experience with popular frameworks such as Angular, React, or Vue.js
• Proficiency with design software such as Photoshop, Illustrator, or Sketch
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Strong problem solving skills
• Excellent communication and collaboration skills
• Ability to prioritize and manage multiple projects simultaneously
• Attention to detail and commitment to quality
• Experience in version control systems such as GitHub
• Responsible, organized and independent and good team player
• Relevant experience as a designer in a digital/interactive/online/e-commerce focused organization is preferred
• Knowledge & experience on Adobe Experience Manager is preferred
• Experience working with Angular, server-side rendering
• Knowledge of TypeScript, RESTful APIs
• Familiarity with Agile methodologies and tools such as Webpack, NPM

Job Summary

We are seeking an experienced SAP Ariba Support Specialist to test, train and support the end-users based on the company's procurement process. This role is crucial in ensuring a smooth adoption and optimal usage of the SAP Ariba platform, helping users effectively navigate and utilize the software.

Mandatory Skill-set

• Proven experience with SAP ARIBA, including a strong understanding of procurement processes.
• Candidate has implemented and deployed at least 2 global/regional SAP ARIBA projects.
• Experience in delivering user training, providing ongoing support, and facilitating User Acceptance Testing (UAT) to ensure smooth transitions and user adoption.
• Excellent communication and interpersonal skills, with the ability to convey complex concepts clearly.
• Problem-solving skills and a proactive approach to resolving user issues, ensuring seamless system performance and end-user satisfaction.
• Ability to work effectively both independently and as part of a collaborative team, thriving in a fast-paced, dynamic environment.

Desired Skill-set

• Familiarity with other procurement tools and systems.
• Experience in change management and user adoption strategies.
• Certification in SAP Ariba or relevant procurement methodologies is a plus.

Responsibilities

• Work closely with project teams to develop and execute User Acceptance Testing (UAT) plans;
• Identify, document, and communicate any issues or necessary enhancements during the testing phases, ensuring timely resolution;
• Assist in refining processes based on user feedback to ensure the effectiveness and efficiency of the SAP Ariba system;
• Create tailored training materials and user guides for different user roles, ensuring content is relevant and accessible;
• Lead in-person or virtual training sessions for end-users, ensuring proper comprehension and practical application of the system;
• Offer ongoing support during training sessions, answering questions, addressing concerns, and clarifying doubts to ensure user confidence;
• Provide day-to-day support for users post-implementation, troubleshooting any issues that arise and ensuring system stability;
• Track user adoption and offer additional coaching or training where necessary to improve system usage and user proficiency;
• Gather and analyze user feedback to identify opportunities for continuous improvement of Ariba processes and tools;
• Collaborate closely with IT, procurement, and finance teams to ensure alignment on system usage and best practices across departments;
• Act as a liaison between users and the project team, facilitating communication to address concerns, updates, and any necessary changes promptly;

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for intervie

The IT Support Officer will ensure the integrity and stability of in-house ICT systems that support key organisational functions across the client business. This will be achieved through supporting, maintaining and optimising ICT software and hardware, desktop and printing, and local and enterprise applications and associated operating systems as required.

Reporting to the Regional IT Manager, the IT Support Officer will provide 1st and 2nd level frontline support and services for the client business – also expanding to Navitas’ group ICT operations and will be proactively involved in the support of the client’s LAN, hardware, server and client operating systems and applications.

This position is an IT Support Officer within the Navitas Global IT Team based at Curtin Singapore. This position will primarily be based at the specified home campus, but may be required to work at any Navitas facility and will involve some evening and weekend work and on-call support.

Key Accountabilities:

The IT Support Officer will be responsible for, but not limited to:

- Providing frontline support, training, and ongoing troubleshooting assistance to all staff for bespoke client and group wide ICT systems

- Ensuring an exemplary level of support is provided to key stakeholders through strong, proactive engagement and communication – keeping stakeholders always advised with developments in relation to queries and issues using verbal and written mediums.

- Configuring all end user devices in line with Navitas policy, and supporting machines within the client’s environment (including the wider university’s computer labs)

- Maintaining a regular, accessible presence on home campus to ensure stakeholders are well supported with hardware and student technology request needs

- Procuring necessary IT equipment for the home campus and ensuring the asset management system is kept current with incoming, outgoing, and reissued hardware and software within the client company to successfully align with asset lifecycle management goals.

- Identifying, demonstrating, and assessing new developments and technologies and their relevance and potential impact on the client company and the wider Navitas IT group.

- Taking ownership of and managing the triaging and resolution of tasks in relevance to the specific client in UPA IT, using Navitas IT Service Desk.

- Ensuring client IT knowledge base is up to date, relevant and structured via categorisation and scheduled revision of in-place processes

- Assisting with the implementation of new technologies and systems introduced to the client company and wider Navitas IT group.

- Sharing knowledge and proactively supporting other IT team members in the client company and the wider Navitas group via Teams and Jira

- Being the local subject matter expert on required systems.

- Assisting the Regional IT Manager as required.

Qualifications and Selection Criteria:

Essential

- Demonstrated excellent customer service and effective communication skills, including telephone, written and face to face interactions.

- 1+ years’ experience in a service desk or more complex IT environment with corporate 1st and 2nd technical support.

- 1+ years’ experience with Microsoft 365, Active Directory, and SharePoint.

- Proven technical knowledge of PC operating systems including Windows, Linux and Apple OS, and familiarity with commonly used application packages.

- The ability to work autonomously, and work effectively on their own as well as in a team environment.

- Attention to accuracy and detail with strong organisational and analytical skills.

- Confidence interacting with a large range of internal and external stakeholders, such as key executives and staff.

- Comprehensive knowledge across a broad range of IT hardware and applications.

- Experience leading and facilitating information to a non-technical audience.

Desired

- IT Diploma or other equivalent tertiary qualifications; or an equivalent alternate combination of relevant knowledge, training and/or experience.

- Sound knowledge of IT Service Management concepts, preferably ITIL ITSM.

- Bespoke application support experience

- Intune, SCCM and endpoint management experience

- Relevant industry specific qualifications in Microsoft, ITIL, Cisco

- Experience in interacting with international students

Key Responsibilities:

• Foster strategic partnerships with C-level executives, business unit leaders, and senior management to elevate the company's profile and ensure stakeholder collaboration
• Develop and execute a comprehensive annual sales strategy aligned with the company's objectives and vision
• Collaborate with Executive Management to identify and capitalize on internal and external opportunities, driving business growth and innovation
• Design and implement tailored sales strategies to support the company's leadership and vision, ensuring seamless communication and coordination across multiple teams and phases
• Drive sales growth by prioritizing and executing multi-channel sales strategies, informed by market research and competitor analysis
• Optimize sales performance by analyzing trends, results, and market indicators, and recommending data-driven improvements

Requirements:

• Proven track record of success in IT services sales in Singapore, with a minimum of 15 years of experience
• Demonstrated ability to manage large portfolios (USD 30M+) and close high-value deals (Total Contract Value : USD 20M+)
• Experience working with top-tier IT services companies, with a strong understanding of the industry landscape
• Skilled in gross-profit planning, marketing strategy implementation, and trend analysis
• Adept at setting sales objectives, forecasting sales volumes, and tracking market trends and competitors

Qualifications / Skills:

• Consistent achievement of sales targets and goals
• Expert negotiation and persuasion skills
• Customer-centric approach to sales, with a focus on understanding and meeting customer needs
• Strategic sales planning and execution
• Strong relationship-building and management skills
• Process management and optimization expertise

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

http://www.dadaconsultants.com/

—------------

EA License number : 20S0283

EA Personnel : R1332294

We are seeking a versatile and creative Social Media and Digital Marketing Specialist to join our dynamic team. The ideal candidate will possess a unique blend of expertise in social media strategy, SEO, SMA (Social Media Advertising), and WordPress website management. This role involves driving engagement, optimizing digital assets, and creating impactful campaigns to achieve business goals.

Key Responsibilities

1. Social Media Management: Develop and execute a comprehensive social media strategy tailored to Instagram, Facebook, LinkedIn, Twitter, TikTok, and YouTube.
   Create, schedule, and monitor posts to foster community growth while engaging with the audience.
   
2. SEO Optimization: Optimize social media profiles and website content for search engines to improve organic traffic.
   Conduct keyword research and implement SEO best practices in blogs, landing pages, captions, and multimedia content.
   
3. SMA Campaigns: Plan, execute, and manage paid social media advertising campaigns, including ad creation, audience targeting, and performance tracking.
   Continuously optimize ads using A/B testing and other data-driven strategies.
   
4. WordPress Website Management: Manage and update the WordPress website, ensuring content is current, visually appealing, and aligned with branding.
   Implement on-page SEO techniques, optimize website speed, and troubleshoot basic technical issues.
   Collaborate with the development team for more advanced website improvements.
   
5. Content Creation and Strategy: Collaborate with designers and writers to produce engaging visuals, blog posts, videos, and interactive content.
   Develop a content calendar aligned with marketing objectives and seasonal trends.
   
6. Analytics and Reporting: Monitor and report performance metrics from social media, ad campaigns, and the website using tools like Google Analytics, Meta Insights, and SEO plugins (e.g., Yoast).
   Provide actionable insights to enhance strategies and improve ROI.
   
7. Community Engagement: Actively engage with followers by responding to comments, DMs, and reviews.
   Build relationships with influencers and collaborators to amplify reach and engagement.
   
8. Influencer and Partnership Marketing: Identify and work with influencers, bloggers, and affiliate marketers to drive awareness and sales.
   Manage collaborations and ensure timely delivery of campaigns.
   
9. Website Optimization and Content Updates: Regularly update WordPress blogs, landing pages, and CTAs.
   Ensure the website is mobile-friendly, optimized for user experience, and SEO-compliant.
10. Team Service: Assist the team with inquiries about our services via WhatsApp and the online booking system.

What We Offer:

• Competitive salary and comprehensive benefits
• Performance Bonuses
• Opportunities for learning and professional development
• A collaborative and innovative work culture
• Flexible work environment
  

We are seeking a driven and resourceful Sales Coordinator to boost sales of our innovative early childhood education products. This role focuses on both B2B (Preschools) and B2C (Parents) marketing channels and offers attractive commission-based earnings for the right candidate.

Your Role at a Glance:

• Promote our products through word-of-mouth, traditional marketing, and creative outreach strategies.
• Develop and execute targeted referral programs to drive growth among parents and preschools.
• Leverage social media platforms to expand brand visibility and product awareness.
• Build and nurture relationships with preschools (B2B) and parents (B2C) to enhance sales opportunities.

Are you the one?

• Proven experience in traditional marketing, word-of-mouth campaigns, and referral program execution.
• Existing contacts in preschools (B2B) and parent communities (B2C).
• Excellent communication, persuasion, and relationship-building skills.
• Self-motivated, able to work independently as a freelancer.
• Comfortable with a commission-based pay structure and driven by results.

If you have a strong network within preschools and parent communities, along with the marketing skills to make an impact, we want to hear from you!

Apply only if you are comfortable with commission-based earnings and possess the relevant experience and contacts.

Looking forward to your applications!

Send in your resumes to: [email protected]

In a Nutshell, we’re looking for…

Continuous Improvement Specialist with proven experience and ability to drive continuous improvement initiatives across the organization. This role will be responsible for reviewing current processes and identifying areas that need improvement using continuous improvement tools/methodologies. You will collaborate with the technical operations team to execute projects, increase efficiency and reduce cost while also providing support on technical services and ESG initiatives. This role, based out of Singapore, will entail about 50% travel, primarily within the APAC region.

ESSENTIAL FUNCTIONS

Project Management

• Manage overall project timelines and coordinate with the different stakeholders to ensure on-time completion of project tasks
• Work closely with co-manufacturing partners to provide technical support during entire project phase

Innovation and Improvement

• Lead and execute continuous improvement projects in co-manufacturing partners
• Work together with co-manufacturing partners to increase visual management in the plant, creating losses mapping, and develop value stream mapping to identify improvement potential
• Perform process improvement using Lean/Six Sigma methodologies
• Monitor, measure, and report on the progress of continuous improvement initiatives
• Collaborate with teams to streamline workflows and eliminate inefficiencies
• Provide training and development on continuous improvement to co-manufacturers team

Operations Support

• Provide Technical Support to ensure Quality, Productivity & Costs are optimized
• Assist in plant trouble shooting using root causes analysis methodologies
• Build and maintain baseline data for technical operations in compliance with master data management process
• Identification of cost savings and optimization opportunities in our co-manufacturing partners and then define action plans to execute the actions needed so these are captured

Environmental, Social, and Governance (ESG)

• Collaborating with cross-functional teams to integrate ESG baseline data into business insight report and operation
• Analyzing and interpreting data related to ESG factors and preparing reports for internal and external stakeholders
• Supporting related data collection and initiatives on responsible packaging
• Supporting data preparation and analysis for carbon footprint reduction

DESIRED SKILLS AND EXPERIENCE

• 3 years’ experience in the food manufacturing industry, preferably in beverages
• Familiar with Lean/Six Sigma Methodologies. Having Six Sigma Green Belt will be an advantage
• Strong problem solving and critical thinking skills
• Excellent data analysis skills
• Exposed to food quality requirements such as HACCP, GMP and ISO Systems
• Excellent oral and written communication skills, interpersonal skills to work effectively in a multi-disciplinary team.
• Previous involvement in ESG initiatives and/or experience with ISO14001
• Willingness to travel around the region (50%).

Vita Coco® is the brand that started America’s craze for fresh coconut water. Informed consumers, pro-athletes and nutritionists as well as in-the-know celebrities and influencers have all become loyal fans of coconut water, swearing by the Vita Coco brand for its delicious flavor, hydrating properties and replenishment benefits. Award-winning Vita Coco, which counts Madonna, Demi Moore and Matthew McConaughey amongst its investors, is one of the most sought-after products in the beverage aisle.

In the U.S. Vita Coco is sold at over 75,000 retailers including Whole Foods Market, Safeway, Target, GNC, Kroger, Publix, Ralph’s, Stop & Shop/Giant, Costco, select Wal-Mart stores and many chain and independent groceries and retailers. It is also sold in dozens of U.S. airports and university campuses, as well as online at Amazon.com.

Vita Coco was founded in 2004 and is based in New York City, with operations in Europe and Asia. Visit vitacoco.com for more details.

Job Summary:

The successful applicant will be responsible to procure good and services required by the school in accordance with the Procurement Policies and Procedures. To provide seamless support for end-users through collaboration with cross functional teams. The role reports to the Procurement Director.

Requirements:

• Degree in Business Administration, Advanced Diploma in Procurement and Supply and other related fields
• Minimum 5 years of Procurement and Sourcing experience in Indirect categories (Marketing, Event Management, General Supplies, Professional Services, Technology)
• Strong knowledge of procurement systems, policies, procedures, and best practices
• Proficient in MS Office tools (Excel, Word, PowerPoint)
• Proficient in Source to Pay Procurement systems and E-Sourcing tools
• Effective communication skills to promote understanding and building relationships with end-users, internal stakeholders, cross functional teams, and vendors
• Strong negotiation and interpersonal skills
• Excellent analytical, critical thinking and problem-solving skills
• Strong sense of integrity and accountability
• Pleasant disposition with good interpersonal skills
• A good team player who actively contributes to the team and willing to help others

Key Responsibilities

1. Lead the sourcing activities (RFQ and Tender Management) to ensure supplier evaluation and selection complies with the Procurement Policy. Conduct benchmarking and market assessment to drive cost and quality improvement.

2. Provide guidance and support to end-users on Procurement policy and procedures, Recommendation paper and contract management.

3. Proactively engage internal stakeholders to identify business requirement, sourcing approach and timely execution.

4. Collaborate and align with cross functional teams (Finance, Compliance, Legal) to provide end-to-end support for end-users.

5. Develop the supply base to ensure a database of qualified and competitive vendors.

6. Manage vendor’s performance and deliverables to ensure quality and timeliness of goods and services supplied.

7. Analyze procurement spend data to identify sourcing opportunities and areas of improvement.

8. Contribute to the success of the Procurement department.

9. General

· Comply with the school child safeguarding policy and procedures and report any concerns about a child to the Designated Safeguarding Lead.

· Embrace the School’s commitment to creating a diverse and inclusive environment.

The school is committed to safeguarding and promoting the welfare of its students and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

5-day work week with annual leave entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Our client is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). They have pioneered numerous technologies and accumulated expertise since their establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Their portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). They also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

PURPOSE:

The candidate is responsible for 2nd and 3rd level technical support for Managed Print Services offerings, technologies and also Project based activities as the Technical Lead. This is a regional role that is both customer and internal facing across Fujifilm APAC entities.

RESPONSIBILITIES & TASKS:

• As part of the team, you will be involved in managing tickets from start to finish to support country based technical staff.
• Support business side as an SME including meetings with customer IT teams.
• Manage the technical aspects of product launch which involves installing, testing, learning and understanding the software, understanding its purpose and the preparation of required documents and training material as well deliver required training to meet the business needs.
• Evaluate innovation opportunities of existing service offerings, bringing technological aspects of product integration and value add services.
• Providing technical support on deals from RFP, contracting, implementation through to BAU where needed.
• You will also support UAT and release management of the core software used for service delivery.
• Responsibilities will varies based on business dynamics and expected adoption to changing requirements and demands is necessary.

Additional Roles & Responsibilities:

Based on your performance, you will undertake a larger responsibility in leading key service initiative and solution 3rd level support that is key to FujiFilm business.

• Be part of the leading team in supporting Guardia 3rd level operation support across countries’ implementation.
• Undertake key feature testing and validation of ALL regional services that falls under the purview of the Technology Management team.
• Provide Technical Service support during BAU for all customer account in the region.
• Provide Technical leadership in key customers projects.

Requirements:

• At least 8 years’ experience in a technical lead role.
• Good experience and understanding of Microsoft Infrastructure Technology platforms like DNS, DHCP and AD services.
• At least 5 years proven experience in troubleshooting technology incidents and problem management.
• Degree in information technology, engineering or equivalent
• ITIL, TOGAF and Infrastructure/Network Security technologies certification would be an advantage.
• Cloud technology experience, esp Azure and AWS
• Experience with Ysoft SafeQ 6
• Good understanding of PKI technologies and concepts
• Experience in delivering training
• Experience in leading technology transformation projects in a cross functional domain experts’ environment
• Experience with Windows Server environment
• Experience with IIS and MSQL
• Knowledge of networking, ports, and protocols.

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

Salary: $2500-$2800+OT

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

First 3 months probation basic $2600, after confirmation is $2700!

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Salary: $2500-$2800+OT

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

Roles & Responsibilities:

· Provide technical support and Install computer hardware, software and networks to new or exit staff

· Maintain and update IT inventory

· Monitor daily backup

· Troubleshoot on IT system, hardware and office equipment

· Knowledge of online system (HR System – Infotech / Microsoft / Autocad) is an advantage.

· Assist and renew of licensing (AutoCAD)

· Setting up Printer software

· Undertake any other ad-hoc work as assigned

Requirements:

• Possess a Local Diploma or equivalent in IT
• 1-2 years of relevant experience
• Fresh graduates are welcome to apply

Job Summary:

We are seeking a seasoned Project Manager to lead strategic initiatives and foster strong partnerships with business stakeholders. This role is critical in aligning project objectives with business goals, enhancing user experiences, and ensuring the successful delivery of projects within a large-scale organization.

Mandatory Skill-set:

• A degree in Computer Science, Information Technology, or a related field;
• A minimum of 5 years of technical lead experience within a large organization;
• Proven experience managing software projects, with expertise in project planning, resource management, and stakeholder communication;
• Strong understanding of Agile methodologies (Scrum, Kanban, etc.) and tools such as Jira, Trello, or similar;
• Experienced to lead and oversee large scale migration / platform upgrade projects within the organization;
• Experience in contract negotiation and vendor management;
• Exceptional leadership and project management capabilities;
• Strong decision-making and problem-solving skills;
• Detail-oriented with the ability to manage multiple tasks effectively;
• Excellent verbal and written communication skills, enabling collaboration with stakeholders at all levels.

Desired Skill-set:

• PMP or Scrum Certified is a plus;
• Experience in change management .

Responsibilities:

• Project Manage, gather and understand the business objectives with multiple business stakeholders on projects;
• Manage the projects from end-to-end, quality, budgets and teams to completion;
• Build and lead cross-functional project teams while motivating and coaching team members to ensure project success;
• Lead technical design and architecture reviews for project related enhancements and investigations on system issues;
• Manage and communicate project status, progress, and risks to stakeholders, including senior management and project sponsors;
• Define project scope, objectives, and deliverables that align with organizational goals;
• Work with technical and functional teams, vendors, business stakeholders and delivery teams;
• Manage external service providers and vendors to ensure operational SLA is met;
• Provide proposals for internal teams on functional and technical scope, architecture, system integration, user experience and training;
• Formulate solution plans on gaps identified for the project;
• Keep abreast of regulatory/legislation changes that affects the compliance, procedures and processes;
• Support regulatory audit and review activities for projects;
• Work closely with IT Infrastructure and Cloud team to ensure systems are well supported by underlying infrastructure in an hybrid environment;
• Work closely with IT Governance to ensure all audit and compliance requirements in the project area are met.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Summary

Imagine what you could do here. At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Apps are changing the world, enriching people’s lives, and enabling developers to innovate like never before. As a result, the App Store has grown into an exciting and vibrant ecosystem for millions of developers and more than a billion users. Exciting, right? If you would like to contribute to the world's greatest app store, read on to learn how you can help us deliver. The Worldwide Developer Relations team is looking for a motivated App Store Review Specialist that demonstrates critical thinking, integrity and acute attention to detail. Your focus will be qualifying third-party applications to ensure safety for app users and a place for developers to thrive. Our work fuels the user and developer experiences across all Apple platforms globally.

Description

The guiding principle of the App Store is simple — we want to provide a safe experience for users to get apps and a great opportunity for all developers to be successful. We have updated the App Review Guidelines with that principle in mind. (https://developer.apple.com/app-store/review/guidelines/)

• Through our training process, you will be an expert in understanding, supporting, and improving the App Review process.
• As a trained specialist, you will demonstrate excellence in determining whether apps are reliable, perform as expected, and are free of offensive material.
• You will screen every app assigned to you based on a set of technical, content, and design criteria.
• You will quickly scan app concepts and identify recent app updates changes to assess app complexity.
• You will work independently and as part of a team, and remain flexible to the needs of the business.
• You will communicate clearly and provide regular feedback to developers.
• You will collaborate with team members and share suggestions on business and process improvements.

Minimum Qualifications

• Language proficiency in English and Korean, as this role will frequently be supporting language-specific apps.

Preferred Qualifications

• Experience with content review or similar environment.
• Ability to identify changes to apps between submissions, with a keen attention to detail.
• Excellent judgment and integrity, with the ability to make timely and sound decisions.
• Ability to work quickly and proficiently under tight timelines, while prioritizing a full workload and delivering exceptional quality.
• Comfortable reviewing a consistently high volume of apps daily.
• Passionate about providing outstanding customer service, and having a positive attitude that is upbeat, adaptable, and results oriented.
• Excellent writing and interpersonal skills.
• Thorough knowledge of Apple platforms, and being committed to our vision to support the developer community.

International SOS is looking for a Director of IT Operational Excellence and Delivery for the Business As Usual (BAU) Services within the IT Shared Service organization. In this crucial management role, you will be responsible for enhancing and executing operational excellence in the Modern Workplace and Mobility BAU service elements across our global organization, and potentially beyond this domain.

The ideal candidate will have experience in ensuring operational excellence, driving governance across a global organization, and managing various aspects of modern workplace infrastructure. This role requires a strong focus on vulnerability management, device lifecycle management, and optimizing IT systems and processes. You will work alongside the Service Owner for Modern Workplace and Mobility Services, who is responsible for the service's renewal and roadmap. Your role will involve leading day-to-day operations, ensuring operational excellence, and improving the foundations of the MW&M services.

You will collaborate with cross-functional teams, vendors, and business leaders, striving for excellence in service delivery. You will report directly to the General Manager, Group Cloud, Infrastructure, and Operations.

Key Responsibilities

• Team up with the Service Owner for Modern Workplace and Mobility Service and establish a healthy and effective way of working on the entire portfolio for Modern Workplace and Mobility services. This job description is a guide and might need your flexibility for the day to day end tuning.
• Operational Excellence: Own and drive operational excellence across all modern workplace services. Collaborate with the IT Service Management to ensure ITIL processes are operational for all Modern Workplace and Mobility Services.

1. Balancing Business Needs and Security/Compliance Considerations: the teams must strike a balance between meeting business requirements and ensuring security and compliance.
2. Designing Consistent Processes and Systems by identifying and designing consistent tasks, forms, processes, and systems. Standardizing these elements to improve efficiency and reduce variability in their operations.
3. Defining Roles and Responsibilities clearly across teams, partners, regional IT and other stakeholders.

• Service Level Management: Monitor service level agreements (SLAs) for Modern Workplace and Mobility Services. Proactively address incidents, escalations, and performance bottlenecks.
• Vulnerability Management: Oversee Tanium remediation efforts to ensure vulnerabilities are identified and addressed promptly.
• SCCM and Intune Delivery: Manage the delivery and optimization of SCCM and Intune services.
• Cyber Essentials Plus: Ensure compliance with Cyber Essentials Plus standards.
• Active Directory Remediation: Lead efforts to remediate and optimize Active Directory.
• Proof Point Optimization: Optimize Proof Point services for enhanced security and performance.
• Device Lifecycle Management: Standardize laptop setups and manage the entire device lifecycle.
• Nexthink Integration: Integrate and optimize Nexthink for better endpoint visibility and management.
• Mobile Device Management (MDM): Oversee MDM for phones and iPads, ensuring secure and efficient management.
• MacBooks Onboarding: Manage the onboarding process for MacBooks, ensuring seamless integration into the workplace.
• Virtual Delivery Organization: Build and manage a virtual delivery organization across ITSS and business lines.
• Reporting and Analytics: Develop and maintain reporting and analytics to track performance and identify areas for improvement.
• Vendor Coordination: Coordinate with vendors to ensure timely delivery and support of services and manage the agreed SLA. Foster collaborative partnerships to optimize service delivery and innovation.
• CMDB Cleanup: Lead efforts to clean up and maintain the Configuration Management Database (CMDB).
• Standard Operating Procedures (SOP): Review and update SOPs to ensure they are current and effective.
• Innovation and Continuous Improvement: Identify opportunities for process optimization, cost reduction, and performance enhancement.
• Risk Mitigation: Assess risks related to Modern Workplace and Mobility Services and implement mitigation strategies. Eliminate risk by proactive risk and problem management, to increase the operational stability of the landscape.
• Security and Compliance and Audits: support where required the audits on the Modern Workplace and Mobility services.
• Technical Expertise: Stay abreast of industry trends, emerging technologies, and best practices.
• Cross domain work: With the expertise of Operational Excellence and focus on effective and efficient delivery of BAU services, advisory and steering on other IT domains in ITSS is encouraged and might be requested.

Requirements

• A bachelor’s or master’s degree in computer science, engineering, or a related field, or equivalent work experience.
• Relevant certifications such as PMP, ITIL, Microsoft technology or CISSP are advantageous
• Minimum 8 years of experience in technology management and enterprise IT delivery, with a focus on Modern Workspace and Mobility Services.
• Proven track record of leading cross-functional teams and managing vendor relationships.
• Strong knowledge and experience in vulnerability management, SCCM, Intune, and Cyber Essentials Plus.
• Experience with Active Directory, Proof Point, Nexthink, and MDM solutions.
• Understanding the impact of other It domains on enter prise IT delivery, like Networking, Datacentres and cloud as well as application and data management.
• Experience in building relationships with and communicate with vendors with managing the SLA
• Experience in a global operating IT organisation, with stakeholders in several time zones and business lines.
• 10 to 15% of international travel might be required

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Insurance Specialist - C10, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The Insurance Specialist (IS) - C10 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Provide daily market update and trading strategic plan for clients and individual sales staff.
• Use a holistic financial planning approach to educate and help customers identify financial gaps in their current wealth or asset allocation and to introduce suitable products.
• Coaching and motivation on banking (FX, Insurance, etc) products through daily interactions.
• Provide branch colleagues updates on particular products by regular market update and technical analysis.
• Work with Branch Managers to set plan to meet financial commitment.
• Assist bankers on meeting team goals.
• Strictly abide by the requirements of compliance & internal control on sales activities.
• Maintain and manage good relationships with customers and to ensure customers have a consistent and superior banking experience.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years financial planning experience preferred
• Excellent communication and people skills. Knowledge of financial planning skills, insurance laws, insurance products and investment products. Enthusiasm in achieving goals. Able to work under pressure to deliver the individual sales target. Positive and good cooperative mind set. Open mind and willing to embrace changes.
• Relevant CMFAS and M papers required
• Good knowledge of tax law and general financial and economic market.

Education:

• Bachelor’s/University degree or equivalent experience

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Insurance Specialist - C11, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The Insurance Specialist (IS) is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Support sales delivery to our internal and external partners through dual delivery model in follow-up and responsiveness.
• Responsible for supporting internal and external growth initiatives communicated to team.
• Responsible for dissemination of communications.
• Provide support on increasing and capturing cross sell opportunities.
• Increase efficiencies of daily sales and operational activities.
• Responsible for reporting sales results and reasons for successes.
• Support sales executives with specific business initiatives; create, lead and advise on sales and product training; and support growth of sales.
• Liaise between sales teams and branches on initiatives.
• Represent sales on the development of strategies and programs to effectively partner with the bank.
• Responsible for partnering sales leadership to deliver activities, programs and promotions on monthly sales and marketing calls.
• Liaise with partners to develop marketing opportunities to maximize growth in sales and customer acquisition, retention and satisfaction.
• Work in coordination with sales executives in creating, driving and supporting business plans and initiatives.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Previous banking experience preferred
• Relevant Insurance (CMFAS / M papers) required

Education:

• Bachelor’s/University degree or equivalent experience

Responsibilities:

Carry out activities to addresss & resolve Non-Quality Events (NQEs)

Monitors & carry out activities to resolve NQEs at various product / production lines

• Monitors & records NQEs from the production line
• Reviews, analyses & validates NQE contents
• Executes immediate containment actions for NQE e.g., hold lot in Manufacturing Execution System (MES), etc.
• Prepares and consolidates quality issue review topics (to share on the progress of follow ups on NQEs / MRBs) prior to daily meeting with Yield Dept
• Prepares information package required for MRB (e.g. event chronology, preliminary investigation and analysis results, etc.); Facilitates MRB meetings
• Records, follow ups and reports Quality Engineering activities (e.g. NQE, MRB, etc.) on Quality Activities Tracker
• Issues & drives 8Ds for NQE issues

Monitor product thru Quality Gate

Applies Quality Gate (QG)

• Monitors & records QGs results from the production line
• Performs lab analysis (e.g., SEM / EDX) on QG failed parts
• Participates in task forces (defect analysis, risk assessments)

Following the detection of QG failed lots, proposes short-term actions to ensure integrity of the quality of products and / or processes (i.e., equipment shutdown, etc.)

Others

Data Analysis: Pulls, plots capability & trend and analyses data from JMP & Klarity

Reports: Updates & presents various Quality Engineering reports & KPIs

Others: Performs audits and other tasks as may be assigned

Requirements:

Educational Qualifications :

Diploma – Minimum 2 years of relevant experience in a manufacturing environment

Higher NITEC – Minimum 3 years relevant experience

NITEC – Minimum 6 years relevant experience

Technical / job knowledge :

• Knowledge in Quality tools and methods (SPC/MSA/FMEA, Problem-Solving & Audit skills) is an advantage
• Knowedge in statistical tools (e.g. JMP, Klarity, etc.) is an added advantage
• Knowledge and skills in lab (SEM/EDX, etc.) is an added advantage
• Knowledge of semiconductor products & manufacturing processes

Personal capabilities :

• Meticulous and with a sense of initiative, responsibility & urgency
• Team player with positive attitude and willingness to learn

Others :

• Able to work on normal swing shift (Sunday - Thurs), 8.30am to 6pm