We are looking for a detail-oriented and proactive IT Engineer to join our team. In this role, you will be responsible for managing and enhancing our IT infrastructure and applications. You will handle operational tasks ranging from deployment to security management, ensuring that our systems are efficient, secure and reliable.

Responsibilities includes but are not limited to:

· Managing and executing operational tasks relating to IT infrastructure, systems and applications.

· Performing deployment activities, including software installation, configuration changes, and system updates/patches.

· Ensuring the security and stability of IT systems by applying patches, security updates, and conducting vulnerability assessments.

· Monitoring system performance, troubleshoot issues, and provide timely resolution to minimize downtime and maintain optimal system functionality.

· Collaborating with cross-functional teams to identify and implement process improvements and automation strategies.

· Maintaining documentation of system configurations, procedures, and troubleshooting steps.

Requirements:

· Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

· Proven experience in IT operations, systems administration, or a similar role.

· Strong knowledge of operating systems (e.g., Windows, Linux), network protocols, and server hardware.

· Understanding of security principles and best practices, including patch management and vulnerability assessment.

· Proficiency in scripting languages (e.g., PowerShell, Python, Bash) to automate tasks and streamline operations.

· Ability to assist with troubleshooting issues and propose resolutions.

· Good communication skills, with the ability to collaborate effectively with technical stakeholders.

· Strong attention to detail.

Responsibilities:

• We are seeking an experienced IT Contract Specialist to review and negotiate IT contracts with suppliers for various Bank initiatives.
• The role involves close collaboration with Strategic Sourcing & Procurement, Group Legal, and IT stakeholders to safeguard the Bank’s interests and optimize supplier value.
• Negotiating and reviewing IT contracts, ensuring compliance with bank policies, standards, and guidelines.
• Providing expert advice on contracts, identifying and mitigating risks, and explaining contract gaps to stakeholders.
• Maintaining strong communication with internal teams to promote a robust risk culture and collaborative decision-making.

Skills/Requirements:

• Contract Negotiation: Expertise in negotiating IT contracts with suppliers.
• Stakeholder Management: Ability to collaborate effectively with cross-functional teams, including Strategic Sourcing & Procurement, Group Legal, and IT.
• Risk Management: Skilled in identifying, assessing, and mitigating risks related to contracts.
• Compliance Knowledge: Understanding of policies, processes, and guidelines to ensure contract compliance.
• Communication: Strong verbal and written communication skills to explain contract details and risks to stakeholders.
• Problem-Solving: Ability to identify contract gaps and provide practical solutions.
• Attention to Detail: Meticulous in reviewing contracts and ensuring all terms align with organizational objectives.
• Reporting Structure: Reports to the Sales Manager, adhering to quality and environmental management protocols while contributing to improvement initiatives.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Responsibilities:

• Responsible for all the technical requirements including code design, construction, testing, debugging and documentation
• Manage and coordinate enhancements and/or projects
• Partner with the business teams to analyse and prioritise requirements
• Partner and liaise with geographically diverse vendor teams to ensure deliverables are achieved within agreed time frames
• Set up frameworks of standards, guidelines and procedures
• Support the day-to-day management of the product including business queries and issue resolution
• Other ad-hoc projects as assigned

Requirements:

• Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent
• Possessing at least 3 years of application development and management experience
• Hands-on experiences in ASP .NET 4.0 and above, SQL Database Design, tortoise SVN, PHP
• Good knowledge of Bootstrap / HTML / CSS / AJAX / JQuery and other client or server-based web tools
• Other technology such as Java, Power BI, Outsystem, UiPath RPA, Boomi, OTRS will be added advantage
• Strong communication, social awareness and good interpersonal skills

To apply, please visit www.gmprecruit.com and search for Job Reference: 24999

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Responsibilities:

• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Monitor and maintain computer systems and network.
• Respond to services issues and requests in a timely manner.
• Provide technical support across the company.
• Set up accounts for new users.
• Repair and replace equipment as necessary.
• Test new tecnology or systems.
• Any ad-hoc duties as assigned.

Job Qualifications:

• Education Required: At least Diploma in Information Technology
• Experience Required: One (1) to two (2) years of experience in IT Support
• Competencies and Skills Required:

In depth knowledge of commonly used software, hardware and applications

Analytical and problem-solving skills to diagnose and resolve issues

Strong communication skills

Position Overview:

We are seeking an IT to assist with daily IT operations, focusing on maintaining essential hardware, networks, and systems, as well as providing support for Office 365 administration. This role offers practical, hands-on experience in troubleshooting and managing IT infrastructure while working closely with an experienced IT team.

Key Responsibilities:

1. Network Support:

a. Monitor and maintain the company’s network systems.

b. Troubleshoot and resolve network connectivity issues.

c. Assist with setting up and configuring network devices such as routers and switches.

2. Hardware Support:

a. Install, configure, and maintain hardware such as laptops and copiers.

b. Diagnose and troubleshoot hardware malfunctions.

3. Point of Sale (POS) Systems:

a. Assist with the setup product items on POS, configuration, and troubleshooting of POS systems.

b. Ensure proper functionality of POS devices.

4. Office 365 Administration:

a. Assist in managing Office 365 accounts, including creating and managing user accounts and email addresses.

b. Provide support for Office 365 applications, including Outlook, Teams, SharePoint, and OneDrive.

c. Help maintain security settings, such as managing permissions and multi-factor authentication.

d. Assist with Office 365 data backup and recovery tasks.

5. CCTV Systems:

a. Support the maintenance and monitoring of CCTV systems.

b. Assist with the setup of new cameras and ensure proper functionality and recording.

c. Perform regular checks to confirm system reliability.

Job Description:

We are looking for a proactive and customer-focused Customer IT Support Specialist to join our team. In this role, you will serve as the first point of contact for software-related inquiries, troubleshoot technical issues, and ensure customers have a seamless experience using the products.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat, providing timely and effective resolutions to software-related issues.
• Diagnose and resolve technical problems related to software installations, configurations, and usability.
• Maintain accurate records of customer interactions, technical issues, and resolutions in our CRM system.
• Assist customers in understanding and utilizing software features and updates effectively.
• Collaborate with the teams to address and resolve complex technical issues.
• Develop and update user guides, FAQs, and troubleshooting documents for customer self-service.

Qualifications:

• Proven experience in IT support, customer service, or a related field.
• Proficiency with software troubleshooting and support tools.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.

IT Infrastructure

We are looking for a motivated IT Infrastructure to join our team. This role offers hands-on experience with Windows administration, Active Directory, and Linux, while supporting day-to-day IT operations. You'll work closely with our System Engineers on various tasks and projects, including user administration, system troubleshooting, and documentation. This is an excellent opportunity to grow your skills in a real-world IT environment.

Key Responsibilities:

• Assist with Windows server and desktop management, ensuring performance and security.
• Help manage Active Directory user accounts and permissions.
• Support Linux and Windows system administration tasks for projects.
• Assist with user onboarding/offboarding and access management.
• Help deploy and update Windows operating systems.
• Troubleshoot end-user hardware, software, and network issues.
• Contribute to system documentation and technical procedures.
• Work on special projects alongside the engineering team.

Job Requirements

• Degree/Diploma/ITE in Business Information Systems, Information Technology or equivalent.
• Basic knowledge of Windows operating systems and Active Directory.
• Willingness to learn Linux and IT infrastructure concepts.
• Strong problem-solving and communication skills.
• Bonus: Experience with home labs, personal projects, or certifications (e.g., CompTIA, Microsoft, Linux).
• Fresh grads are welcome to apply

Job Responsibilities:

1. Helpdesk Support(（LV1）:Provide technical support to resolve issues faced by company employees with computers, software, and hardware.
   Respond quickly to and handle daily technical support requests via phone, email, or on-site assistance.
   Provide training and guidance to employees on operating systems, application software, and network usage.
   
2. Hardware Architecture & Management（LV1）:Oversee the deployment, configuration, and maintenance of all IT hardware equipment (such as computers, servers, printers, scanners, etc.) within the company.
   Regularly check the performance and health of hardware devices, identifying and resolving potential issues proactively.
   Assist in planning and designing the company's hardware infrastructure to ensure that hardware facilities align with company needs.
   
3. Data Center Installation & Operations（LV1）:Participate in the installation, configuration, and testing of data center facilities to ensure stable equipment operation.
   Monitor the data center environment (e.g., temperature, humidity, air conditioning, UPS power, etc.) to ensure the continuous and stable operation of the equipment.
   Manage the daily maintenance of data center servers, storage devices, and network equipment, including hardware troubleshooting, repairs, and replacement of faulty components.
   
4. Network Maintenance & Optimization（LV1）:Responsible for the daily maintenance of the company’s internal network, including configuration and management of routers, switches, firewalls, and other network devices.
   Monitor network performance and optimize the network architecture to improve network stability and security.
   Configure and manage the company's VPN (if applicable) and Wi-Fi networks, ensuring smooth connectivity for remote employees and mobile devices.
   
5. Account Management & Access Control（LV2）:Responsible for creating, modifying, and deleting user accounts, and managing user permissions and access control.
   Configure and maintain enterprise email systems, file sharing systems, and internal system access permissions to ensure data security and compliance.
   Address technical issues related to user accounts, such as password resets, access requests, and permission issues.
   
6. Security Assurance（LV1）:Assist in implementing IT security policies to ensure the security of company data and information systems.
   Perform regular system and network vulnerability scans and promptly address security vulnerabilities.
   Monitor and respond to security incidents, taking appropriate measures to prevent data breaches and other security threats.
   
7. Documentation & Reporting（LV1）:Create and maintain IT-related operation manuals, troubleshooting documentation, and other technical documents.
   Regularly prepare system maintenance reports, network health check reports, and other technical support records and analyses.

Job Requirements:

• Education: Bachelor’s degree or higher in Computer Science, Information Technology, or a related field.
• Experience: Minimum 5 years of experience as an IT Engineer or in a similar role.
• Technical Skills:Proficient in Windows/Linux operating systems with experience in hardware installation and maintenance.
  Knowledge of Local Area Networks (LAN), Wide Area Networks (WAN), routers, switches, firewalls, and other network equipment configuration and maintenance.
  Familiarity with virtualization technologies, database management, and cloud service platforms.
  
• Problem-Solving Skills: Strong ability to troubleshoot and resolve technical issues under pressure.
• Communication Skills: Excellent communication skills with the ability to work effectively with both technical and non-technical staff.
• Security Knowledge: Familiarity with IT security standards and data protection regulations.
• Backup & Recovery: Knowledge of data backup and recovery solutions.
• Preferred Qualifications: Experience with cloud computing or automated operations is a plus.

The IT Operator is responsible for:

Provide single point of contact for incident, service request and escalation.

• Monitor, manage and maintain data centre operation and facilities.

• Manage equipment movement

• Daily monitoring of status

• Ensure proper running of the existing data centre systems.

• Perform tape mount and un-mount for the backup operation.

• Handle the portable media storage for off-site storage.

• Liaise with the vendor on maintenance and enhancement issues.

• Troubleshoot and report system incidents/problem and abnormalities.

• Resolve incidents related to routine problems or known issues.

• Adhere to service level agreement for response time and turnaround time.

• Able to work shift including weekends and public holidays.

Requirements:

• Possess Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Job Description:

• Manage and maintain security protocols, IT systems, networking infrastructures and database systems.
• Troubleshoot technology issues.
• Manage multiple projects simultaneously.
• Work with inter-disciplinary teams to craft IT solutions.
• Communicate complex information to a non-technological audience.
• Assist in researching, designing and implementing new programs.
• Identify and solve problems in existing hardware and software solutions.
• Develop, modify and maintain database.

Job Requirements:

• Diploma or Bachelor's degree in computer science or related field.
• Minimum 4 years of relevant working experience in the technology space.
• Knowledge on relevant IT standards and practices.
• Knowledge of Information Technology strategy development, including network.
• Experience in SAP software and implementation will be an added advantage.

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on “apply now” or send your updated resume to [email protected]

Jayden Kua Jing Yu
Registration Number: R24124814
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Job Responsibilities:

· Responsible for maintenance of IT infrastructure.

· Co ordinate and implement new systems to expand existing infrastructure

· Day-to-day troubleshooting of PCs, servers and network

· Liaise with external vendors for servicing and support of IT infrastructure

· Coordinating and implementing of new equipment / systems

· Assist in the setting up of IT equipment for club events

· Maintenance of IT infrastructure including patching, updating, AV scanning, and backups

· Maintenance of IT infrastructure including:

• Network – LAN, Wireless, VOIP etc
• Hardware – Club2000e and various modules, Active Directory, Terminal Server, WSUS, Firewall, VOIP, Mail, Web etc
• Software – Operating Systems, Software Products, Software Licenses.

· Provide advice to internal departments on new and existing IT-related equipment

· Record and write minutes of meetings for IT sub-committee

· Provide related IT training to staff

· Any ad-hoc work as assigned by IT Snr Manager/General Manager

Requirements

· Minimum Diploma

· Fresh graduates are welcome to apply

· Knowledge of best practices in IT administration and system security

· Good interpersonal and communications skills

· Ability to listen and active problem-solving skills

· Ability to identify issues, recommend and implement strategies to resolve problems and manage issues effectively

Overview:
Provide system and network administration support to ensure a reliable platform for all IT business applications. Responsibilities include ensuring the efficient performance of server hardware, operating systems, networks, cabling, communication systems, and overall IT infrastructure.

Job Functions:

• Deliver Level 2 IT infrastructure support for servers, network equipment, backups, UPS, server room equipment, and peripherals, including implementation, patching, installation, and configuration.
• Administer, maintain, and manage computer systems, including operating systems and communication systems.
• Maintain documentation for security, service records, hardware, software, and IT infrastructure.
• Track, document, and resolve issues in a timely manner.
• Support and manage end-user accounts, ensuring proper rights, security settings, and group access.
• Ensure data integrity by managing daily backups and performing restores when needed.
• Periodically update and manage IT asset records.
• Maintain and support hardware, software, and operating systems aligned with corporate goals and IT policies.Includes installing and upgrading server hardware and software.
  
• Conduct regular maintenance, audits, and compliance checks for servers, UPS, and network equipment.
• Liaise with outsourced vendors for remote application support and Move-Add-Change requests.
• Implement and enforce computer and information security procedures and standards.
• Apply periodic updates to servers and network devices, ensuring security patches and firmware are current.
• Conduct quarterly audits and preventive maintenance for servers, networks, and UPS.
• Adhere to internal Operational Level Agreements (OLAs) and other deliverables.
• Maintain comprehensive documentation.
• Perform additional tasks as assigned by the Manager.

Interaction:

• Collaborate with end-users and technical support personnel within the organization and headquarters.

Job Specifications:

• Diploma or degree in Computer Studies, Networking, or Communications with a minimum of 5 years of IT industry experience.
• A reliable, responsible team player with strong initiative and diligence.

Skills and Experience:

• At least 3 years of hands-on experience with:Administering Windows Active Directory, Windows Servers, DNS, Office 365 Administration, MS Azure, and related systems.
  
• At least 2 years of hands-on experience with:Maintaining and troubleshooting network equipment, VPNs, and wireless access points.
  Managing and configuring Hyper-V, Microsoft Authenticator, SharePoint, and related systems.
  Virtualization technologies, including VMware and Hyper-V.
  
• Strong knowledge of ITIL processes, particularly Incident Management, Problem Management, and Change Management.
• Certifications preferred:MCSA or MSCE.
  CCNA or equivalent network management certifications.
  

Site Digital Connectivity Specialist (IT infrastructure/ IoT/ Pharma)

12 Months Contract

Location: Tuas

Up to $8,000 depending on experience

Industry: Pharmaceutical

Our client aims at creating a new manufacturing concept consisting of a new generation of evolutive multi-product facilities, modular, adaptable, and agile, leveraging new disruptive technologies, to better address vaccine business challenges.

Job Purpose

• Ensure the digital network connectivity reliable and well maintained, as well as support on connectivity needs for new project.

Responsibilities:

• Manage and maintain the site cable book
• Manage data center connectivity technical information & inventory
• Support on local hosting space management (server rooms, IT technical rooms)
• Support on the VLAN / IP address management
• Execute connectivity changes (change port, VLAN, etc.) following the change management process
• Support on technical support, troubleshooting, working with global network team
• Manage network connectivity needs for new project

Requirements:

• IT support processes: Incident management, change management,
• Expertise / knowledge about IT infrastructure foundations
• Network: topology, architecture, VLAN, WLAN
• Cabling system, hosting space and data center management
• Firewall basic
• Project management
• Industrial equipment connectivity / IoT

Lim Pey Chyi - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Position Summary

The IT Governance Specialist, as a 1.5 line of defense, is responsible for defining, formulating, governing, reporting and controlling of the IT and cyber risk (Information Security) related frameworks, policies, processes and procedures for the organisation. The incumbent plays a control function and works closely with the first, second and third lines of defense. The incumbent will be an intermediary, advisor and domain expert to the business stakeholders on IT and cyber security matters.

Key Responsibilities

• Interface with the second and third lines of defense and will be the single point of contact (working with first line) for all risk, audit and regulatory related matters
• Collaborate with second line of defense to implement and drive strategic initiatives to enhance the firm's technology risk management capabilities and awareness, in line with industry best practices and the firm's standards and regulatory requirements
• Identify and escalate emerging and upstream technology risks through execution of the Firm’s risk management framework tools, including risk event management, reporting, and action plan tracking
• Provide advisory to stakeholders and constituents regarding their IT/security obligations, facilitating acceptable outcomes
• Liaise with diverse teams to drive and conduct regulatory and IT compliance self-assessment programmes, risk awareness trainings and so on
• Liaise with diverse teams to perform risk and control self-assessment (RCSA) testing, gathering and validating KRIs, dealing with incidents, availability management, etc
• Partner and work with internal stakeholders to review, identify, streamline and implement process improvements with regards to IT and cyber risk management
• Manage IT related audits, regulatory inspections (including regulatory meeting and request for information)
• Review audit findings with key stakeholders to determine action plans and verify remedial solutions for closure
• Communicate and provide guidance of new IT related policies, standards to relevant stakeholders
• Provide advice on IT and cyber risk management matters as required
• Prepare ad-hoc and periodic regulatory and management reports
• Ability to innovate, automate and strategies as required

Requirement

• At least 7 years of experience in IT Governance or risk management
• Has worked in the financial or payment industry and is familiar with MAS and CCOP regulatory requirements or equivalent
• Experience in IT/Cyber operations/governance/audit/regulatory compliance
• Strong knowledge of regulatory requirements, IT Governance practices, operations risk management processes and industry trends/practices (e.g. NIST framework, MAS requirements, ISO 27001 standard, PS Act, etc.).
• Certifications such as CGEIT, CISA, CISM, CISSP, CRISC or any relevant certification is a plus
• Good project management, time management and problem-solving skills
• An eye for details, able to work well under pressure and respond to tight deadlines
• Team player and able to work independently
• Good communication, presentation and business writing skills
• Possess a strong control and process management mindset, able to perform deep-dive investigations and crunching for control and process issues
• Banking Computer Services Pte Ltd (a subsidiary of Network for Electronic Transfers (Singapore) Pte Ltd)

Responsibilities:

• Ensure smooth running of the Company’s computer systems and ensuring providing technical support to users both in office and on board vessels own/operated by the Company.
• Installing and configuring computer hardware operation systems and applications;
• Monitoring and maintaining the office and ship computer systems, networks and hardware, including liaising with external IT vendors regarding the same
• Assisting shore and sea staff, either face-to-face or over the telephone, to troubleshoot and resolve hardware or software issues
• Assist in preparing and administering the Company’s IT policy and procedures
• Assist with the Company’s cyber security defence, including configuring and upgrading routers, switches, firewalls, proxy, anti-virus software, access points etc.; and conduct disaster recovery operations
• Boarding of vessels to provide relevant IT support.

Requirements:

• Minimum Diploma in related discipline.
• Minimum 2 years of experience work as L1 support in mid to large enterprise.
• A team player with good interpersonal and communication skills.
• Able to work independently and as part of a team
• Comfortable with boarding vessels within Singapore waters (safety training will be provided).

Queenie Chua

R24125459

Main responsibilities

Responsible for the functional knowledge

• Write detailed specifications/User Stories in line with the list of requirements provided by business
• Liaise with business for clarification and understanding of requirements
• Analyze functional impacts considering technical constraints with technical lead’s help
• Explain and Work closely with the developers for the implementation of change/evolutions

Responsible for the functional testing of development

• Create tests and define tests strategy in coordination with others Business Analysts
• Conduct continuous testing in development environment for development monitoring

Involved in support of application for functional incident

• 3rd level support work on request escalated from level 2
• Reproduce, make first analysis and investigate verifying data on DB or GUI
• Analyze and/or solve functional problems in coordination with developers
• Participate in production follow-up meetings with user to answer concerns and gather feedbacks

Qualifications and Profile

• At least 6 years of IT business analyst experience
• Strong hands-on testing experience (writing, executing and monitoring tests)
• Strong analytic skills
• Proactive and result oriented
• Strong sense of commitment
• Knowledge of all phases of IT software development and implementation life cycle
• Capable to effectively interact with technical team
• Team spirit - Like to explain and share knowledge
• Proactive with continuous improvement mindset

Functional

• Financial/banking industry knowledge is a strong plus
• Functional knowledge on KYC is mandatory

Technical

• Hands-on experience in SQL is mandatory.
• Jira XRAY knowledge is preferred.

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Main responsibilities

Business Analysis

• Write detailed specifications in-line with the list of requirements provided by business lines
• Liaise with business counterparts for clarification and understanding of requirements
• Analyze functional impacts and take into account technical constraints advised by technical lead
• Collaborate and work closely with the developers to implement change or evolutions
• Organize PSS workshops with developers, tech leads and architects for issues

Software Testing

• define tests strategy, test plan and test cases in coordination with project manager and business
• Conduct continuous testing in development environment to validate development changes

Application Support

• Provide level 2/ 3 support on production issues
• Carry out analysis and investigations by verifying data on the database or GUI
• Analyze and solve functional problems in coordination with developers

Project Management

• Manage agile backlogs, facilitate sprint ceremonies and presentations with project partners
• Conduct weekly meetings with the project team and stakeholders in Singapore and offshore
• Prepare weekly KPI reports to management and team lead
• Maintain and track the velocity of the team using JIRA or Azure reporting tools
• Reinforce release management including preparing release note and roadmap for applications

Qualifications and Profile

• Minimum 10 years of experience as an IT Business Analyst working on requirements gathering, solution planning, testing and documentations
• Proven experience in testing (writing, executing and monitoring test) particularly in managing of end-to-end testing for application releases
• Good knowledge of all phases of IT software development life cycle
• Capable to work independently and maintain active coordination with both business and IT counterparts
• Strong analytical and problem-solving skills to answer to business needs
• Excellent communication skills
• Proactive and result-oriented
• Has strong sense of responsibility and commitment
• Collaborative team player and is willing to share knowledge
• Experienced with working in an agile team, or certified with agile CSM / PSM or PMP
• Relevant degree in computer major or engineering major

Functional

• Knowledge in banking domain, retail and corporate banking concepts, financial risk management, Basel methodologies and IFRS standards.
• Knowledge in Loans management, Asset Allocation, Credit protection, risk weightage and liquidity risk will be desired
• Highly skilled in preparing reports and analytics using tools such as PowerBI, VB macro, excel and MS project
• Highly skilled in participating in product/workflow design using MS Visio

Technical

• Experience with backlog management tools such as Jira and Azure TFS
• Advanced knowledge and practical usage of SQL, troubleshooting and optimizing stored procedures/functions
• Knowledge in CI/CD platforms such as Github, GitLab or AzureDevOps
• Exposure to API development is strongly desired, including writing test cases for API and execute with testing tools such as Swagger or Postman
• Knowledge and understanding of programming language such as Java, C#, C++ and PowerShell is helpful
• Experienced with Spark, MSBI and Control-M for ETL projects

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
• Generating sign ins for new hires during the onboarding process
• Resolving IT support requests from employees
• Answering employee questions regarding computer systems
• Gathering and analysing data to diagnose problems with computer systems
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed
• Enable faster and smarter business processes and employee productivity
• Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
• Train employees in using software and hardware, and provide technical support when needed

ROLE DESCRIPTION SUMMARY

In anticipation of future bids and projects in Defence and Public Security sectors, Engineering Department requires system engineers who has a track record of building, deploying and maintaining the IT infrastructure in an enterprise environment. Domain knowledge in enterprise data networks and/or cybersecurity is desirable.

The System Engineer is to assist with IT infrastructure solutions according to project requirements and drive transformation for internal/external customers by adopting established platforms. The candidate will be involved with the requirements gathering, preparation of proposals, and conduct of presentations to customers or system owners. Upon confirmation of projects, the candidate is expected to take on an active role in the definition, procurement, deployment and operations of the necessary IT infrastructure covering but not limited to server hardware, virtualisation middleware, operating system and backup solution etc. Where necessary, the candidate may be tasked to support data networking initiatives, cybersecurity implementations and other COTS deployment depending on the candidate’s technical background and interests. Therefore, a good understanding of cybersecurity principles and concepts such as network segmentation, network access controls and 802.1X is desirable.

KEY ACTIVITIES AND RESPONSIBILITIES

As an IT Infrastructure System Engineer, you are accountable for:

· Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements

· Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level

· Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives

· Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues

· Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base

· Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages

· Participate in failover or disaster recovery exercises of the IT infrastructure when required

· Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy

· Administer servers, VMware/Hyper-V platforms and domain controllers/LDAP servers.

· Participate in the optimization of system performance and system capacity planning.

· Support deployment/configuration tasks of Cisco switches and network firewalls (Check Point / Fortinet / Palo Alto)

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Degree in Computer Science, Information Technology or related disciplines

· At least five years of relevant IT experience in designing (not mandatory but preferred), deploying and managing IT infrastructure systems.

· Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud

· Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies

· Working knowledge of cybersecurity technologies will be desirable

· Technical certification in cybersecurity, network or system technologies, such as CCNP, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), OSCP, SSCP etc. will be advantageous.

· Good written and oral communication skills

· Motivated team player with a keen eye for details, but able to work independently as well when required

· Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

Job Description:

• Contribute to projects for Antaes Asia clients
• Coordinating activities and processes required for effective day-to-day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including PPM Management and reporting.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Asset Management

• Develop and maintain frameworks, RACI, and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with the governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management

• Ensure all contracts are registered in SourcingHub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate BAU contracts management schedule.

Business Management / PMO

• Publish report of CTB/RTB consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing TCO reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset
• Strong focus in establishing long-tern relationships with our clients / internal partners
• Good team spirit, able to work as a team and lead different teams together in order to achieve maximum business value
• Innovative and always performs market watch to bring new concepts or ideas

Responsibilities:

• Design and document IT and OT systems for shipboard networks.
• Coordinate and manage IT and OT projects to ensure timely delivery.
• Provide remote and on-site support for IT and OT systems.
• Analyze and resolve IT/OT system design and implementation issues.
• Develop and maintain comprehensive documentation for IT and OT systems.
• Contribute to the implementation of IT/OT governance procedures, including:

1. Reviewing OT system designs for new vessels
2. Evaluating and assessing new OT systems
3. Participating in system integration and user acceptance testing
4. Reviewing VLAN and firewall configurations with vendors and manufacturers
5. Supporting the implementation of cybersecurity projects across vessels
   

Requirements:

• 3-5 years of experience in maritime IT, including shipboard systems (engine automation, navigation, trim/fuel/route optimization, cybersecurity, incident handling)
• Strong knowledge of network design and troubleshooting for marine environments
• Occasional travel for on-site surveys and troubleshooting
• Tertiary qualification in IT networking or Marine Engineering
• Professional certifications (CCNP, NSE 6.0 or higher) preferred
• Strong understanding of cybersecurity best practices

About the Company

We are a leading provider of corporate solutions and equipped with diverse expertise and tailored advice that benefits businesses from all over the world. Headquartered in Singapore, our strong regional presence spans 9 strategic markets, including Australia, Hong Kong SAR, India, Indonesia, mainland China, Malaysia, Philippines, and Vietnam. With over 1,500 dedicated professionals, we offer a comprehensive suite of services, including corporate secretarial, accounting and tax, payroll and HR, and compliance solutions.

Responsibilities

• Responding in a timely manner to service issues and requests & support internet users for email and other technical assistance
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Deliver technical support to employees across the organization, either in person or remotely.
• Set up accounts for new users and ensure a seamless onboarding experience
• Repairing and replacing equipment as necessary
• Testing new technology
• Maintenance activities for regular and adhoc system patches or upgrades
• Server administration, network administration, desk and networking support for business users and clients
• Manage daily backup of server and user files along with safekeeping, transfer, migration or recovery of data
• Contingency planning and information systems administration
• Oversee the installation, upgrade, maintenance, and troubleshooting of computer and network hardware and software
• Handle other ad hoc tasks and assignments as needed

Requirements:

• Degree in Information Technology, Computer Science, Information Systems or equivalent
• Must be familiar with Windows environment for client PC & servers
• At least 5 years of relevant experience

Why Join Us:

We are committed to supporting the holistic well-being of our people as they grow alongside us.

We cultivate a community where talent is nurtured and recognized, innovation thrives, and achievements are celebrated. Our health and wellness benefits offer physical, mental, and emotional support for both our team members and their families.

Along with annual leave, performance bonuses, medical and insurance coverage, you can enjoy added benefits such as birthday leave and family care leave.

Requirements for IT Infra Engineer

• We are requesting for 1-3 augmented resources (Associate Consultant/Consultant) for a minimum of six (6) months to create comprehensive user guide documentation to configure their systems to pipe logs to Government Cyber Security Operations Centre (GCSOC).
• This documentation is crucial to enhance the self-help capabilities of Whole-of-Government (WOG) agencies, leading to more efficient and adoption of GCSOC services.
• By providing clear, detailed user guides, we anticipate a reduction in support requests, faster onboarding times for agencies, and improved standardisation of practices across Government.
• The scope of work encompasses approximately 150 products, including operating systems, servers, networking security, databases monitoring, cloud native services etc.

Scope of Works /Job responsibilities

• Create clear, concise, and comprehensive user guides for WOG ICT products (Operating Systems, Servers, Firewall, Database, Cloud Service, etc) to send required logs to central monitoring service provided by GovTech.
• Develop step-by-step instructions for ICT product configuration and/or setup required, to achieve GCSOC outcome
• Conduct own research or setup to gather accurate technical information
• Ensure documentation adheres to GovTech standards and best practices
• Update and maintain existing documentation as products evolve
• Incorporate user feedback to improve guide clarity and usability

Required Skills:

• Must have experience in creating technical documentation (user guide, product guide, etc)
• Familiarity with ICT concepts, including operating systems, networking, databases, and security
• Understanding of SIEM systems and log management
• Able to setup temporary system using virtualisation technology to collect relevant information or visual contents required for documentation
• Ability to translate complex technical information into user-friendly content
• Self-reliance and ability to work independently on creating the documentation
• Knowledge of technical documentation best practices and standards (optional)

Responsibilities:

• Same as Associate Consultant but with more responsibility in stakeholder management and design leadership.
• Act as a lead in forecasting and managing project budgets, ensuring that costs are within approved limits.
• Manage complex application infrastructure design and delivery processes, ensuring alignment with business needs and compliance with government policies.
• Take the lead in driving collaborations with service providers and external partners.
• Oversee day-to-day application infrastructure services, ensuring continuous service improvement.
• Play a central role in inter-agency collaboration for government-wide application services delivery.

Experience and Skills Needed:

• Degree or Diploma in IT, Computer Science, or related disciplines.
• At least 4 years of relevant experience, with hands-on involvement in 2-3 full project development life cycles.
• Proven ability to handle complex projects and work with senior stakeholders.
• Strong analytical skills with a focus on results and customer satisfaction.
• Strong leadership and mentoring skills to guide junior team members.
• In-depth knowledge of ITIL processes and frameworks.

Location: Tanjong Pagar
Employment Type: Full-time

Salary: Up to S$3,500

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.