Job Description

• Assist the Product Manager or Lead in planning and execute day-to-day game operation tasks

• Localize and execute initiatives and events for the game in multiple countries

• Manage game-related projects by working closely with the internal teams

• Review and analyze key game metrics and contribute to operation strategy-setting

• Use analytics to drive key success metrics related to revenue generation and user growth

• Evaluate and recommend growth, monetization or retention plans by identifying potential outcomes and returns

• Establish partnerships to deepen and strengthen engagement with the community

• Monitor player sentiments and community feedback

• Translation and proof reading of project documents

• Communicate with overseas and local product teams

• Control project quality and resolve the problems effectively

• Translating various content from English to Korean and vice versa.

Requirements

• Minimum 3 years of relevant working experience in similar capacity

• Strong interest and passion in gaming

• Experience in launching and managing PC or mobile game

• Strong logical thinking, analytical and problem-solving skills

• Able to handle multiple tasks in an organized manner and deliver under pressure

• Excellent written and verbal communication skills.in Korean and English (to liaise with Korean and English clients) is priority

Thakral One is a technology consulting and services company headquartered in Singapore, with a pan-Asian presence. We focus primarily around technology-driven consulting, adoption of value-added bespoke solutions, enabling enhanced decision support through data analytics, and embracing possibilities in the cloud. We are heavily inclined towards building capabilities collaboratively with clients and believe strongly in improving grounded and practical outcomes. This approach is possible through our partnership with leading global technology providers and internal R&D teams. Our clients come from Financial Services, Banking, Telco, Government, Healthcare, and Consumer-oriented organisations.

We are seeking a talented and driven IT Business Analyst to join our regional IT team, supporting a critical payment system that processes domestic transactions for corporate clients. This role is integral to ensuring high-quality solutions are delivered on time while collaborating with multiple stakeholders in a dynamic environment.

Responsibilities:

• Work closely with business units to gather, analyze, and document requirements for payment system enhancements.
• Collaborate with cross-functional teams to define integration requirements and identify dependencies or potential impacts across systems.
• Translate business needs into detailed functional and technical requirements, ensuring alignment with system capabilities.
• Proactively monitor and address risks or issues related to project scope or requirements.
• Partner with offshore testing teams to develop test cases and validate test results, ensuring accurate fixes are implemented before deployment.
• Analyze and classify testing findings, determining whether issues are defects or change requests, and manage them accordingly.
• Investigate and troubleshoot reported issues, working with vendors and internal teams to implement solutions or workarounds.
• Manage and prioritize outstanding change requests and defects, ensuring timely resolution in collaboration with business teams.
• Provide Level 3 support for production incidents, analyzing root causes and resolving complex issues.
• Maintain up-to-date documentation and knowledge bases related to the payment system’s features and processes.

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• At least 7 years of experience in payment systems implementation with expertise in business analysis methodologies.
• Solid understanding of payment and settlement systems in the Asia Pacific region (e.g., RTGS, NEFT, ACH, CITAD, G3 Fast, Payroll).
• Knowledge of ISO20022 payment standards and SWIFT messaging protocols.
• Familiarity with TCS BaNCS Payments is an advantage.
• Strong skills in project and change management principles.
• Exceptional analytical and problem-solving abilities with a proactive approach to troubleshooting.
• Excellent communication skills, both written and verbal, with the ability to engage stakeholders effectively.
• Organized, self-motivated, and capable of working both independently and within a team.
• Experience in SDLC and Agile development practices.
• Technical knowledge of Java/J2EE, Oracle DB, SQL, Unix/Linux, and IBM WebSphere Application Server is a plus.

This is an exciting opportunity to contribute to the development and management of a payment system that plays a vital role in regional operations. If you thrive in fast-paced, collaborative environments, we’d love to hear from you.

Job Overview:

We are looking for a dynamic and resourceful Marketing Specialist with a strong focus on event management and influencer sourcing. The ideal candidate will have a proven ability to organize, host, and participate in both local and international events, while building and maintaining relationships with influencers, partners, and guests. This role requires exceptional communication skills, creativity, and the ability to work cross-functionally with design teams to ensure engaging event promotions.

Key Responsibilities:

• Plan, coordinate, and execute a variety of events, including product launches, conferences, and international events. This includes end-to-end event logistics, from invitations to on-the-ground execution.
• Identify, engage, and cultivate relationships with influencers, ensuring their participation in key events and marketing campaigns.
• Represent the company at global conferences, network with industry leaders, and contribute to international marketing strategies.
• Work closely with internal stakeholders, team members, and external partners to ensure seamless collaboration and communication.
• Proactive member of events team, providing ideas and feedback beyond marketing elements of event.
• Write compelling copy for all promotional materials.
• Serve as main point of contact, handle queries and provide advice to stakeholders
• Managing vendor relationship in terms of both monetary budget and quality

Requirements:

As a Marketing Specialist, you should ideally possess the following

• Minimum 1 years’ experience in marketing for B2B events, particularly for large conferences.
• Educated to degree level or higher.
• Good understanding of the latest marketing trends for B2B events.
• Strong copy writing skills.
• Great attention to details.
• Bilingual in English and Mandarin

Benefits:

Company benefits include but are not limited to the following items

• Health insurance: The company provides health insurance for employees.
• Flexible working hours: No clock-in/clock-out required.
• Training and development: Offers career development opportunities and training courses to support employees' personal and professional growth.
• Afternoon tea: Provided every Friday afternoon.
• Social activities: Regularly organizes employee events and team-building activities to promote teamwork and cohesion.
• Access to Amenities: Access to gym and swimming pool in the office building
• Women's growth plan: Such as Women's Leadership Training: Provides specialized leadership training courses tailored for female employees to help them develop leadership skills and confidence.

Job Overview:

MainNet is seeking a strategic and driven Asset Risk Control Specialist to lead risk management initiatives for treasury bills, traditional funds, and other securities with a strong focus on data analytics, algorithm development, and coding capabilities. This role requires expertise in securities, experience with quantitative analysis, and the ability to develop and implement risk algorithms.

The ideal candidate will work closely with cross-functional teams to build and execute data-driven risk strategies, ensuring compliance and promoting stability across Mainnet‘s product portfolio.

Key Responsibilities:

• Design and implement risk management frameworks focused on T-Bills, traditional fund products, and other securities, using advanced data analysis and algorithmic models to quantify risk.
• Develop custom risk algorithms and quantitative models in collaboration with data science and engineering teams to enhance risk forecasting and scenario analysis.
• Conduct market risk assessments for securities, with special attention to interest rate fluctuations, credit risk, and liquidity analysis for T-Bills and funds.
• Utilize coding and data analytics tools (e.g., Python, R, SQL) to automate risk reporting and build dashboards for real-time risk monitoring and insights.
• Collaborate with compliance and investment teams to align risk models with regulatory requirements and internal guidelines for securities.
• Perform back testing and validation of risk models to ensure their accuracy and effectiveness in forecasting risk for diverse investment products.
• Lead scenario analysis and stress testing across T-Bill and securities portfolios to evaluate resilience under adverse market conditions.
• Work with IT teams to assess and mitigate potential technology-related risks within the algorithmic trading and risk management processes.
• Build automated and robust processes for financial risk monitoring and reporting, and associated analytics
• Stay updated on advancements in fintech and machine learning to continuously improve Mainnet Digital’s risk analysis and management tools.
• Train internal stakeholders on the technical and regulatory aspects of risk management, promoting a data-driven approach to risk awareness across the organization.

Job Requirements

• Bachelor’s degree in Finance, Quantitative Finance, Computer Science, or a related field; advanced certifications (e.g., FRM, CFA) or a Master’s degree is preferred.
• 5+ years of experience in risk management, with expertise in T-Bills, traditional funds, and securities, and a strong background in data analysis and algorithm development.
• In-depth knowledge of securities, and regulatory requirements within financial services.
• Proven experience in developing and implementing quantitative models for market, credit, and operational risk.
• Strong analytical skills, with the ability to interpret complex data sets and draw actionable insights for risk mitigation.
• Excellent communication and interpersonal skills, capable of working collaboratively with cross-functional teams and presenting technical findings to non-technical stakeholders.
• Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.

Preferred Qualifications:

• Experience in fintech, digital currency, or blockchain industries.
• Familiarity with SQL, Python, or other data analytics and reporting tools.

Why Join MainNet ?

As a Asset Risk Control Specialist you’ll be at the forefront of innovation in risk management at Mainnet . This role provides a unique opportunity to apply technical skills and quantitative analysis to mitigate risk and drive strategic value in a cutting-edge fintech environment.

If you’re ready to make an impact and help shape the future of MainNet, we encourage you to apply!

Please send your CV to [email protected]

Yue Hwa Chinese Products is a dynamic and innovative company dedicated to providing top-notch IT solutions. We are looking for a motivated and enthusiastic Junior Desktop Support professional to join our team.

As a Desktop Support specialist, you will play a crucial role in ensuring the smooth operation of our IT infrastructure. Your primary responsibilities will include:

• Providing desktop support for end users utilizing Microsoft software.
• Conducting preliminary troubleshooting of infrastructure issues such as Wi-Fi, network, printer, and server problems.
• Deploying images for desktops and point of sales systems.
• Assisting with software installations, updates, and patches.
• Managing user accounts and permissions.
• Providing support for mobile devices and remote access solutions.
• Assisting with hardware setup & maintenance, including desktops, laptops & peripherals.
• Ensuring data backup and recovery processes are followed.

Key Responsibilities:

• Respond to and resolve technical issues reported by end users.
• Assist with the setup, configuration, and maintenance of desktop systems.
• Troubleshoot & resolve connectivity issues related to Wi-Fi and network.
• Provide support for printer and server-related problems.
• Deploy & manage desktop images for new and existing systems.
• Document & track issues using our ticketing system.
• Collaborate with other IT team members to ensure seamless support.
• Understand & troubleshoot basic networking protocols such as TCP/IP, DHCP, and DNS.
• Assist in maintaining network security and performance.
• Install, update, and troubleshoot software applications.
• Manage user accounts, permissions, and access rights.
• Provide support for mobile devices, including smartphones and tablets.
• Assist with remote access solutions and VPN configurations.
• Set up & maintain hardware, including desktops, laptops, monitors & other peripherals.
• Ensure data backup and recovery processes are in place and followed.
• Provide training and support to end users on IT-related topics.

Qualifications:

• Basic understanding of Microsoft software and operating systems.
• Familiarity with troubleshooting network, Wi-Fi, printer, and server issues.
• Basic knowledge of networking protocols including TCP/IP, DHCP, and DNS.
• Experience with deploying desktop images is a plus.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• A degree in IT or a related field is preferred but not required.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• The chance to work with cutting-edge technology.

Responsibility:

• To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
• To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
• To be the Site Coordinator at the Institute, as a Single Point of Contact ("SPOC") and as a liaison officer for the End Users. In addition, he /she also acts as a supervisor to all the Onsite Support Staff.
• SLA Performance – Ensure no SLA Failure
• IMAC Reports – Ensure all IMAC Requests are performed in accordance with the SLA
• Tracking of Cases – Ensure all cases are tracked to closure in accordance with the deliverables
• Resources – Manage the resources on day-to-day basis to ensure designated resources are in place.
• Compliments and Complaints – Work closely with the Institute to ensure high compliments and no or nil complaints.
• Day to Day Operations is run with minimal interruptions to the services
• All meetings with internal and external parties are documented and followed through
• Responsiveness – All emails, calls and any other communication are responded to, on a timely manner

Required Experience:

• Bachelor's degree / diploma in computer science, business, or a related field.
• 2-3 years of management and related experience in IT
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives

Requirements

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent /Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

About the Company:

iQIYI Inc. [IQ] is a NASDAQ listed technology, entertainment company. It is the first online video streaming platform in China to reach over 100 million VIP subscribers. Our dramas, movies, animations, variety and entertainment shows are watched by billions locally and abroad.

The next phase for iQIYI is to bring our wonderful contents and services to the world. We are currently looking for innovative and talented individuals to join iQIYI.

Position Responsibilities:

• Oversee TikTok matrix operations, including account positioning, growth strategies, content scheduling and planning, uploading and publishing, copyright management, comment moderation, and public sentiment monitoring.
• Conduct in-depth research on preferences in overseas markets and TikTok's distribution mechanisms to produce videos that align with platform standards and user preferences, creating viral content and driving internal traffic.
• Monitor platform user feedback and respond promptly to maintain a strong brand image.
• Analyze best practices within the industry and track competitor activities to refine and iterate operational strategies.

Position Requirements:

• 1-3 years of experience in the entertainment or content industry, with experience in content operations or overseas social media operations are preferred.
• Outstanding fresh graduates are welcome to apply (Bachelor's degree and above).
• Familiarity with overseas short video platform distribution mechanisms, with strong insight into content creation and key market trends. Proven experience in creating viral content is an advantage.
• With proficiency in English and Mandarin as a working language. Knowledge of Thai, Korean, or Malay would be an added advantage.

**Tips: If you do not receive the interview invitation from iQIYI within 7 days, we will not arrange you to participate in the follow-up interview. Thank you for your understanding, attention and recognition to iQIYI.

Company Overview

At Beauty Valley Pte. Ltd., we are proud to have been a cornerstone of the beauty industry for over a decade. Our journey has been driven by a passion for enhancing beauty and empowering individuals to feel confident in their own skin. We are dedicated to creating innovative products and delivering exceptional services that resonate with our diverse clientele.

Our culture is built on collaboration, creativity, and inclusivity. We believe that every team member plays a vital role in our success, and we are committed to providing an environment where everyone can thrive. Here, you’ll find not just a job, but a career filled with growth opportunities and the chance to work alongside passionate professionals who share your love for beauty.

Join us and be part of a team that is shaping the future of beauty. Together, we can inspire and uplift others while achieving our professional aspirations.

Job Summary

The Recruiter Specialist manages the end-to-end recruitment process to attract and hire qualified talent, ensuring a positive candidate experience and aligning with company hiring goals. This role requires expertise in sourcing, screening, and coordinating with hiring managers, as well as promoting the employer brand to enhance the talent pipeline.

Key Responsibilities

• Talent Sourcing: Identify and engage potential candidates through job boards, social media, networking, and direct outreach. Build a proactive talent pipeline for future hiring needs.
• Screening & Interviewing: Conduct initial interviews and assessments, shortlist qualified candidates, and coordinate with hiring managers for further evaluation.
• Candidate Experience: Ensure professional, timely communication throughout the recruitment process, promoting the company’s values and culture.
• Stakeholder Collaboration: Work with hiring managers to define job requirements, set timelines, and make informed hiring decisions.
• Recruitment Metrics: Track and report key metrics (e.g., time-to-fill, source effectiveness) to optimize recruitment strategies.
• Compliance & Process Improvement: Ensure recruitment practices align with legal standards and recommend improvements for efficiency.
• Required Skills and Qualifications
• Bachelor’s degree in human resources or related field, with proven recruitment experience.
• Proficiency in Applicant Tracking Systems (ATS) and strong understanding of full-cycle recruitment.
• Excellent communication and organizational skills.
• Familiarity with labor laws and compliance in recruitment.

Preferred Qualifications

Certifications in HR/recruitment (e.g., SHRM-CP, PHR), with CEI certification as a plus, and experience in high-volume or specialized hiring.

Company Overview

At Beauty Valley Pte. Ltd., we are proud to have been a cornerstone of the beauty industry for over a decade. Our journey has been driven by a passion for enhancing beauty and empowering individuals to feel confident in their own skin. We are dedicated to creating innovative products and delivering exceptional services that resonate with our diverse clientele.

Our culture is built on collaboration, creativity, and inclusivity. We believe that every team member plays a vital role in our success, and we are committed to providing an environment where everyone can thrive. Here, you’ll find not just a job, but a career filled with growth opportunities and the chance to work alongside passionate professionals who share your love for beauty.

Join us and be part of a team that is shaping the future of beauty. Together, we can inspire and uplift others while achieving our professional aspirations.

Job Summary

The Recruiter Specialist manages the end-to-end recruitment process to attract and hire qualified talent, ensuring a positive candidate experience and aligning with company hiring goals. This role requires expertise in sourcing, screening, and coordinating with hiring managers, as well as promoting the employer brand to enhance the talent pipeline.

Key Responsibilities

• Talent Sourcing: Identify and engage potential candidates through job boards, social media, networking, and direct outreach. Build a proactive talent pipeline for future hiring needs.
• Screening & Interviewing: Conduct initial interviews and assessments, shortlist qualified candidates, and coordinate with hiring managers for further evaluation.
• Candidate Experience: Ensure professional, timely communication throughout the recruitment process, promoting the company’s values and culture.
• Stakeholder Collaboration: Work with hiring managers to define job requirements, set timelines, and make informed hiring decisions.
• Recruitment Metrics: Track and report key metrics (e.g., time-to-fill, source effectiveness) to optimize recruitment strategies.
• Compliance & Process Improvement: Ensure recruitment practices align with legal standards and recommend improvements for efficiency.
• Required Skills and Qualifications
• Bachelor’s degree in human resources or related field, with proven recruitment experience.
• Proficiency in Applicant Tracking Systems (ATS) and strong understanding of full-cycle recruitment.
• Excellent communication and organizational skills.
• Familiarity with labor laws and compliance in recruitment.

Preferred Qualifications

Certifications in HR/recruitment (e.g., SHRM-CP, PHR), with CEI certification as a plus, and experience in high-volume or specialized hiring.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities

• Welcome the guest at the entrance and assist to lead guest to their table
• Ability to create and articulate the menu to the guest
• Host and engage the guest while serving food and beverage
• Process the food orders and operating a cash register, replenishment of stocks, polishing the cutleries and completing other assigned tasks
• Interact with guests; provide warm and memorable guest experience, ensure all guests receive prompt and excellent standard of service

Requirements

• Minimum GCE ‘O’ Level or equivalent
• Minimum 1 year experience in Food & Beverage in Hotel
• Good interpersonal and communication skills with cheerful personality

About the Role

We are seeking a detail-oriented and motivated Business Intelligence and Automation Specialist to join our team. The ideal candidate will play a crucial role in analyzing data, generating insights, and providing support for data-driven decision-making. A strong proficiency in Microsoft Excel and the ability to create and maintain macros is essential for this position.

Key Responsibilities

• Collect, clean, and organize data from various sources to support business analysis.
• Perform data analysis to identify trends, patterns, and insights.
• Conduct periodic portfolio reviews for current and future projects and develop strategies to optimize resource allocation based on resource availability and prioritized projects.
• Conduct periodic portfolio reviews for current and future projects, apply industry best practices to improve processes and performance tracking within the project portfolio.
• Develop and maintain complex Excel spreadsheets, including the creation and optimization of macros for automation.
• Generate reports and dashboards to present findings and recommendations to stakeholders.
• Identify and escalate risks in a timely manner, develop mitigation strategies and conduct cost-benefit analysis to inform business decision-making.
• Oversee the production of portfolio management and governance documents (e.g. project charter).
• Collaborate with team members (project owners, business leaders and cross-functional teams) to understand data requirements, address challenges and drive consensus on priority projects.
• Ensure data accuracy and integrity through regular audits and validation processes.
• Assist in ad hoc analysis and reporting tasks as needed.

Requirements

• Bachelor’s degree in a relevant field such as Statistics, Mathematics, Computer Science, Business Administration or related disciplines.
• Proficiency in Microsoft Excel, including advanced functions, pivot tables, and macros.
• Proficiency in Smartsheet software.
• Strong analytical and problem-solving skills with attention to detail.
• Prior experience in managing operations or overseeing project and portfolio lifecycles in the tech industry is a plus.
• Basic understanding of data visualization tools (e.g., Tableau, Power BI) is a plus.
• Excellent communication skills and ability to present data insights clearly.
• Interest to learn and engage in business support related work.
• Meticulous, good with numbers, and well-organized individual.
• Be dynamic, highly motivated, self-driven in working.
• Excellent interpersonal and communication skills.
• Good command of Mandarin to speak with our Chinese-speaking associates in China.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Please Note: this is a contract position (Maternity Cover from February 2025)

Must be able to commit 4 months

DUTIES & RESPONSIBILITIES:

Centre Operations

• Executes and elevates all centre specific customer engagement activities to promote client satisfaction and foster retention -e.g. maintains good relationships with clients, executes related activities such as events, community networking, shares feedback to your leaders and supports implementing initiatives/change)
• Acts as a client advocate in providing feedback from the community back to the team for follow up in the constant pursuit of improvement.
• Champion centre specific customer engagement activities to promote client satisfaction and foster retention.
• Takes charge of clients check ins and outs; handles administrative and invoicing matters; ensures smooth operations of their respective centres.
• Assists in all centres related engagement activities (breakfasts, pantry preparation, afternoon delights, etc).
• Supports and oversees vendor relationships alongside the Centre Success Manager and Centre Success Director/ General Manager.
• Partakes in any other duties as assigned

Commercial

• Supports the Centre Success Manager/s in achieving outcomes of in-house commercial activities, such as achieving renewal targets, driving income (GSI, meeting rooms and events), maintaining operational budgets for allocated centre/s.

Product

• Ensures desired operational standards and readiness by executing on expected objectives & strives for continuous improvement/innovation.
• Enhances and delivers desired hospitality quality – e.g., know your clients, engage with clients consistently, provide input & feedback to your leader to improve the client’s experience. Utilize systems religiously (Freshdesk, Salesforce)
• Commits to adhering to the hospitality or centre related trainings conducted by your manager and to motivate your colleagues to do the same. (e.g., adhere to the Arcc Service Standards, ensuring excellent verbiage(written/verbal), adopt a positive mindset, deportment, etc).
• Enhances customer service quality – e.g., maintaining contact with customers, providing input & feedback to Centre Success Manager to improve the customer experience
• Supports the Centre Manager by updating partnerships validity, sharing clients’ preferences, habits and sharing partnerships perks with clients.

QUALIFICATIONS, SKILLS, KNOWLEDGE AND EXPERIENCE

• Completion of a minimum of diploma/degree education qualification and/or relevant professional experience of 1-2 years. Candidates from real estate, co-working or hospitality industries are encouraged to apply.
• Sociable individual with excellent communication and prioritization skills
• Attentive to details with a strong sense of passion and determination to excel
• Able to work under pressure and tight schedule with minimal supervision
• Highly driven Hospitality / Customer-Centric Attitude and outcomes focused
• A strong sense of empathy - crucial in solving difficult customer situations and working in teams
• Excellent prioritization and organizational skills to help the team focus its energy and balancing time spent on delivering customer experiences against that of reacting to customer service issues; more proactive planning and execution, with reduced firefighting
• Outstanding written & verbal communication skills in English and the local language.
• Demonstrated confidence and courage in achieving the company’s Mission, Vision and Values by connecting the purpose of one’s work to it.

Are you a fresh graduate eager to kickstart your career?

Or perhaps a fresh graduate struggling to find a full time job due to lack of experience?