#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Mandarin to liaise with customers in Taiwan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

The Trusted Payment Sales Specialist team is part of the LSEG Risk division which is the fastest growing segment within London Stock Exchange Group.

In this role you will sell bank verification products to prevent fraud in the region. Fraud continues to rise; authorised push payment fraud alone is expected to rise $331 billion by 2028. EU regulation in late 2025 will mean bank verification checks will be mandatory for Banks and PSP. It is likely this will extend to other industries and countries. LSEG Risk Intelligence recognise the market to be a double-digit growth market. We are investing across the business to seize the opportunity and with expanding product development for EMEA and APAC, we are well positioned to take a global leading position based on our existing leading position in the US market.

The Trusted Payment Sales Specialist Sales Specialist will initiate and build relationships with potential and existing clients across corporate, fintech and bank sectors. The focus will be on strategically identifying and developing new business. This is done by penetrating new markets and targeting new prospects while also growing sales with existing clients. The best fit for this role is an experienced sales hunter.

Essential Duties & Responsibilities

• Create and maintain strong long-term relationships with clients, prospective clients, lead groups and other sources to increase customer awareness and generate new, repeat and referral business.
• Identify and initiate new sales opportunities through a strategic analysis of existing client accounts
• Develop a thorough understanding of client and prospective client businesses and industries
• Negotiate and influence to build consensus about Trusted Payments products across all levels of a client’s organization
• Create and present compelling value propositions that are aligned with client needs to sell new products and services
• Proactively advocate for Trusted Payment services, cross-selling additional services to existing clients
• Prospect and establish a pipeline of new opportunities while closing existing ones
• Develop new business, both with and without the use of Trusted Payment lead-generation platforms
• Collect data and leverage information provided by business development sources to anticipate client needs and determine product fit
• dynamic presentations and product demonstrations at various points in the sales cycle, ensuring thorough orientation to the product both before and after the sale
• Monitor, report upon, and manage transaction volume per account as needed
• Use Salesforce to manage and maintain accurate forecasts on an ongoing basis
• Collaborate internally with key Trusted Payment stakeholders to drive deals
• Participate and coordinate with integration and implementation teams
• Attend test account calls and meetings
• Leverage events, whitepapers, webinars, industry concerns/issues and other strategic items/initiatives to drive new sales and increase sales to existing clients
• Participate in the planning and marketing of Trusted Payments client events
• Attend tradeshows and other events as required
• Thrive in a fast-paced environment and adjust to rapidly changing priorities when needed
• Position requires business travel dependent upon both Client and Trusted Payment need - estimated at up to 25%

Requirements

• Bachelor’s degree preferred
• Payment sales experience for account-to-account payment rails, be that selling data and/or software propositions.
• Payment domain expertise and knowledge about payment and fraud trends.
• Excellent prospecting, communication, presentation, and networking skills
• Must have experience cold calling (phone) and email/LinkedIn prospecting across corporate, fintech and bank sectors
• Incentive-driven sales “hunter”
• Record of accomplishment of successful solution sales within the payment space
• Experience initiating and building relationships with executive-level management
• Self-motivated and enterprising person with the ability to work independently
• Strong problem-solving skills and high-level needs-diagnosis skills
• Capability to influence others and get results
• Successful experience carrying a new business quota in a performance-based compensation model

BOS Trustee Limited is the trust company owned by the Bank of Singapore Limited. Headquartered in Singapore and regulated by MAS. The company provides trust administration services. The incumbent will support the business in trust administration activities. A team player to join and support the trust company in administration of trust mandates.

· Assist the trust company in client account administration maintenance matters for the trusts such as

-Processing of the bank account opening documents/update forms, liaise with bank counterparties as necessary

-Updating of authorised signatories of bank account(s)

-Preparing trust related documentation as required

-Updating of records in trust system

-Upkeeping good accurate records/trackers of trust information (e.g. trust relevant parties) as well as trusts and/or company activities

· Assist with review of onboarding documentation to ensure completeness and that it meets policy requirements.

-Where required, carry out name screening in accordance with bank standards. Conduct assessment on potential hits, follow compliance guidance and procedures.

-Complete the new business checklist, and assessment for trust relationship manager and team head sign-off

-Interact with front office/wealth advisory/stakeholders to obtain documents

· Handle and co-ordinate ad hoc projects as required by business needs. Maintaining relevant spreadsheets to track and record progress as necessary.

· Assist the trust company with filing and records management, archiving, office general matters e.g. directing telephone calls and filing/mail activities as required (e.g. bank statements, account records, client documentation, seal maintenance, maintenance/review of mailboxes).

· Act in accordance with core values (Lasting Value, Integrity, Forward-looking, Respect, Responsibility) of the organization, and demonstrate the highest standards of business and personal conduct.

Job Description

• Manage multiple projects and responsible for the execution from planning to initiation to completion.
• Act as an IT security expert for department in the areas of cybersecurity assessments, IAM, PAM, Active Directory, Database Access Management, WAF, Firewall and EPP/EDR
• Determine project goals to ensure the project supports business and cybersecurity objectives and strategies. Communicate project objectives junctures to obtain buy in from all stakeholders
• Conduct regular audits and assessments to ensure compliance with security policies and industry regulations
• Manage cybersecurity standard and policies framework for security awareness training
• Collaborate with IT and Security teams to integrate Security Services into existing infrastructure and applications
• Manage vendor to deliver projects, change requests and service requests on time to meet overall project goals.
• Ensure smooth transition from project delivery to operations.
• Support the day-to-day management of Security Project Enhancements and Operations

Requirements

• Degree in IT or equivalent
• Knowledge of Cybersecurity Domain with at least 8-12 years within IT industry, with at least 5 years of relevant hands-on experience in security governance, risk management, application security design, security project management or security operation.
• Solid understanding of SDLC and experience through minimum 5 full project lifecycles. Good grasp of IT technologies, methodologies and best practices.
• Experience in one or more of the following types of project implementations: IAM, DevSecOps, Security Migration projects.
• Possess leadership qualities and strong interpersonal skills with the ability to work with different groups of stakeholders.
• Strong critical skills such as collaboration, oral, written and verbal communication skills and analytical capability.
• Increased acumen for planning, strong time management skills and ability to multi-task and manage multiple projects.
• Strong planning, time management, risk management and risk articulation skills.
• People, result, and customer oriented with multi-tasking capabilities.
• Able to work under pressure.
• Must be able to work independently, as well as in a team environment and be a good team player.
• Healthcare domain knowledge would be an advantage.
• Knowledge of Government Commercial Cloud services migration, AWS, cloud security, supporting Agency Security Operation and GCSOC.

To develop and execute content strategies that drive brand awareness, engagement, and growth.

Key Responsibilities-

• Content Strategy & Creation:

1. Develop and implement content strategies aimed at driving awareness, engagement, and virality across digital platforms.
2. Design and create high-quality creative materials for various digital platforms (web, social media, email) and print, ensuring alignment with brand identity and business objectives.

• Audience Engagement:

1. Manage and expand the audience across owned media channels, including social media and email marketing.
2. Analyse content performance and audience insights to optimise future content strategies and improve engagement metrics.

• Cross-Functional Collaboration:

1. Collaborate closely with internal teams such as business, product, sales, and operations to deliver cohesive solutions that meet project requirements and deadlines.
2. Ensure all content aligns with the broader company goals and supports marketing campaigns.

• Support & Administrative Tasks:

1. Assist in organizing and managing marketing-related meetings, including taking minutes and preparing reports as needed.
2. Provide general support to the marketing team, including project coordination and task management.

Requirements:

• Proven experience in executing marketing strategies, including social media, email marketing, and content marketing, with familiarity in tools such as Google Analytics and social media management platforms.
• Basic skills in motion design and video production to enhance content creation for digital platforms.
• Strong ability to analyse content performance and implement improvements based on data-driven insights.
• Ability to manage multiple tasks and meet strict deadlines, while maintaining high-quality output.

- Proactively source and attract top talent using job boards, social media, networking, and referrals.

- Conduct in-depth interviews, assess candidate skills, and ensure they align with our company culture.

- Use data to identify areas for improvement and recommend strategies to optimize our recruitment processes.

- Stay updated on industry trends to keep our recruitment strategies fresh and effective.

- Excellent written and verbal communication skills, with the ability to build rapport quickly with candidates and hiring teams.

- Collaborative, positive attitude, and ability to work well with others.

- Create and edit content for social media, emails, and websites.

- Ensure all content aligns with the company’s brand and messaging.

- Conduct research on industry trends, competitors, and customer preferences.

- Prepare reports to help the team adjust marketing strategies.

- Strong communication skills, both written and verbal.

- A passion for creativity, with an ability to generate fresh and innovative marketing ideas.

Our client is a Commodity Trading MNC with HQ in Japan, currently seeks a Freight Management Specialist to join their expanding team.

Reporting to the Freight Manager, the incumbent will be working in a team of 3 staffs. He / She will need to manage the full spectrum of freight operations such as chartering vessels for the transportation of dry bulk commodities, liaising with internal & external BAUs. The main duties will include overseeing all operational matters for the managed vessel, ensuring compliance with charter party agreements, voyage optimization, maximizing efficiency, minimizing cost, verifying shipping documents (B/L, LOI’s, pre-stowage plan), handling claim, monitoring & analyzing vessel performance metric, and data entry for vessel’s operation into the system.

Additionally, he / she will need to handle risk management which includes providing advice to Front Office in term of contract review & revisions to minimise group risk exposure.

Successful applicants can look forward to working in a structured environment with good company benefits.

REQUIREMENTS

• Min a Bachelor's degree in Maritime, logistics or a related field
• At least 3 year working experience in dry bulk freight management/ operations/ chartering work with excellent knowledge of the dry bulk shipping market
• Knowledge in international maritime regulations
• Working experience in voyage optimization software, or chartering systems (e.g., IMOS) a plus
• Experience in handling commodities such as coal, iron ore, bauxite, copper concentrate preferred.

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected]. (EA: 18C9213 / R21103164)

*We regret that due to potential volume of responses, not all candidates will be contacted.

• BOS Trustee Limited is the trust company owned by Bank of Singapore. Headquartered in Singapore and regulated by the MAS. The company provides trust administration and advisory services.
• The incumbent review and deal with new business within BOS Trustee Limited.
• The incumbent will also support the trust company in trust product matters for private banking clients who have set up a trust structure for succession planning purposes

Main Duties

Onboarding and Documentation

• Review and approve all trust onboarding documentation. Review and check the trust set up documentation to ensure completeness and that it meets policy requirements. Assist with bank account opening set up, transfer in of assets and ancillary documentation.
• Complete the new business checklist, and assessment for trust relationship manager and team head sign-off
• Interact with front office/wealth advisory team to obtain documents
• Supervise and manage output of junior staff as necessary
• Maintaining relevant spreadsheets to track and record on the businesses onboarded
• Track due reviews and produce management reports as necessary
• Ensure client due diligence documents (Eg. passports, address proof, certificates of incumbency etc.) are up to date and accurately recorded (for the files as well as the system and databases)
• Ensure outstanding matters are attended to or, if not, escalated accordingly.
• Ensure prompt turnaround of all onboarding set up of structure
• Ensure that Compliance approval is obtained where required.
• Review the permanent file to ensure good order and completeness.

• Work with the review team on assessment of source of wealth background of clients, corroborate the declared net worth independently and assess supporting documentation (e.g. financial statements) in line with regulatory requirements (AML)
• Review name screenings in accordance with bank standards. Conduct assessment on potential hits, follow compliance guidance and procedures.

• Assist with other departmental projects and specific ad-hoc tasks as necessary
• Contribute to the implementation and design of the trust product e.g. consideration of regulatory, risk and business (financial/operational/tax) issues. Point person for trust onboarding matters.
• Act in accordance with core values (Lasting Value, Integrity, Forward-looking, Respect, Responsibility) of the organisation, and demonstrate the highest standards of business and personal conduct.

Qualifications

• Min Degree holder with 5 to 10 years in banking/financial industry, previous trust knowledge will be an advantage. Experience in onboarding and documentation review, knowledge of banking KYC/AML/Compliance/Risk procedures will be an advantage
• Good communication and interpersonal skills
• Strong leadership skills, initiative and competency
• Team player
• Organised, detailed and with good risk awareness

Job Description: AV Specialist

Company: XPS Pte Ltd

Location: East

Position Type: Full-Time, Contract (1 Year)

About the Role:

XPS Pte Ltd is seeking a dedicated and skilled AV Specialist to join our team. The successful candidate will play a key role in managing and delivering top-quality audiovisual support for events, staff, and students. This position offers an excellent opportunity to work in a dynamic environment and make a tangible impact on AV experiences.

Responsibilities

Event Support

• Set up, operate, and maintain professional AV equipment.
• Provide technical support in lighting, audio, video, and stage management for various events.
• Ensure optimal sound quality for live audiences and recordings.
• Operate video equipment for live streaming, recording, and visual displays, ensuring alignment with event objectives.
• Manage physical stage setups, ensuring safety and seamless transitions between event segments.

Support for Staff and Students

• Assist with setting up AV equipment for meetings, lessons, and other activities.
• Provide video recording support and supervision for events and lessons.
• Conduct AV training sessions for staff and students to enhance user capabilities.

Planning and Procurement

• Collaborate with the client’s ICT department to address AV challenges and propose solutions.
• Support procurement processes for AV solutions, gathering requirements, coordinating demonstrations, and liaising with vendors.

Resource Management

• Assist in managing AV resources efficiently.
• Perform annual maintenance, troubleshoot issues, and conduct basic repairs of AV hardware.

Media Post-Production

• Edit video footage with titles, subtitles, graphics, and animations.
• Enhance sound quality, add audio effects, and create multimedia content.

Other Duties

• Handle additional responsibilities as assigned to support organizational objectives.

Requirements

Experience:

• Minimum 1 year of experience in the setup and management of professional AV systems.
• Desired additional experience in:
• Video systems management (1+ years).
• Multimedia content editing (1+ years).

Qualifications:

• At least one qualification in professional lighting systems, audio systems, video systems, or multimedia content editing is highly desirable.

Skills:

• Strong problem-solving and troubleshooting abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively as part of a team.

Working Hours

• Monday to Thursday: 7:00 am - 4:30 pm (including a 1-hour lunch break).
• Friday: 7:00 am - 4:00 pm (including a 1-hour lunch break).
• Weekends and public holidays off.
• Off-in-lieu compensation for work beyond regular hours.

Benefits

• Competitive salary and benefits package.
• Opportunity to contribute to impactful projects in a dynamic and supportive environment.

Role: IT Support Engineer

Duration: 1 year (renewable and convertible subject to project)

Location: CBD

Working hours: Required to work on shift work Mon to Fri (7am – 4pm & 10am – 7pm)

Salary: $3500

Job Responsibilities:

- Hardware and Application support for end users

- Troubleshooting of Laptops/Desktop

- Active Directory Account Creation/Deletion/Update

- Creating and administration of email accounts and groups

- User Administration of Egnyte - Content Management System

- General Network Support (e.g. reboot WIFI routers)

- Setup Conference Video Call Request (e.g. WebEx)

- Setup laptop and projectors on meeting rooms as requested

- Setup, support and operation Web-ex meeting hardware.

Requirements

- Min Diploma in Information Technology

- End User support Min 1 years experience preferable with trading floor experience a plus

- Required for Singapore holiday support ( 2-3 times a year and rotated among the team members )

- Must be able to do OT and weekend work as required (Not frequent)

- Excellent Communication skills (required to support traders, and bankers from US/UK)

We regret to inform that only shortlisted candidates will be notified.

Interested candidate, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/10687

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

Roles & Responsibilities:

• Manage Channels, Client Lifecycle & Compliance testing across the platform.
• Work with IT Project Manager, System Analyst, Business Analyst, and testing vendor to define and agree on testing strategy, scope and coverage.
• On board new test resources and ensure appropriate planning is done.
• Manage testing vendor team and handle statement of work.
• Support testing team throughout test cases design and execution of test cases.
• Review test scenario and test cases created.
• Co-ordinating with various teams to ensure testing schedule and deadlines are met.
• Reviewing deliverables such as Test cases, Test plans, Requirement Traceability Matrix, Closure reports, daily and weekly status reports.
• Track and manage defects throughout the test period until closure and sign off for the SIT, UAT, Regression and performance testing.
• Monitor progress of test execution to ensure meeting testing timeline.
• Ensure all of testing deliverables are met and the OCBC procedures and processes are adhered too.
• Conduct Defect management meeting with development vendors/internal teams and UAT users.
• Solution upcoming projects to provide the testing cost for those initiatives.
• Planning, monitoring, and control of all testing activities and tasks.

Qualifications

• Proven working experience in test delivery with 10+ year of relevant experience in banking and Finance, with 5+ years of Test Management experience.
• Strong testing domain in Client onboarding for Wealth Management and MSCRM experience is a MUST and the candidate needs to have the skillset listed in table below:

Skillset

Domain and Product Knowledge

• Extensive working Knowledge on Client lifecycle (Client Onboarding, Client Maintenance, Account Mandates, Client Periodic Reviews, Account Closure) is required.
• Comprehensive knowledge on Compliance requirements for Private Banking customers (Name screening, Risk scoring, Client Suitability Reviews, Source of Wealth validation, AML, Suspicious Transaction reporting) is required.
• Comprehensive knowledge on interfaces involved in supporting the Private Banking customers and accounts services.
• Comprehensive knowledge on MSCRM. Is required
• Extensive knowledge on Digital Channel implementation (Web, and Mobile) for Front Office users, IAM users and Clients.
• Comprehensive knowledge on Client Reporting and Regulatory Reporting.
• Good knowledge of SDLC processes, testing methodology and different types of testing.
• Strong domain knowledge in Client Lifecycle Management Digital Channels is a MUST
• Familiarity of testing tools such as JIRA, Confluence etc.
• Experience in a wide variety of testing efforts, techniques, and tools.
• Good vendor management skills and proven experience in stakeholder management.
• Experience in resource management and leading the team.
• Excellent communication (spoken and written) skills, able to work independently and as a team player.
• Bachelor’s degree in computer science, Information Technology, or a related field. Master’s degree is a plus.
• Relevant certifications (e.g. ISTQB Certified Test Manager) are highly desirable.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Responsibilities:

Support the organisation's data centre services through monitoring and management for system, network and facilities
Perform computer operations including account and tape management
Incident management and act as escalation point to any facilities and system / network
Manage and administer the service desk operations
System alert monitoring and perform necessary escalation
Liaison with landlord / vendor with regards to utilities, building services / facilities and systems issues
Assist in planning and execution of disaster recovery activities
Ensure procedures, processes and service level are being followed for any service delivery and operations
Review of the data centre operations and report any gaps and issues
Maintain proper IT documentation and prepare monthly reporting

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R1548745> <Teoh Shiau Swang>

Job Responsibilities:

Responsible for the build/ imaging of desktop PCs and laptops.
Responsible for the physical installation of hardware(monitors, PC, webcam etc), as well as the handover of laptops to users.
Perform troubleshooting for client platform related problems.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Perform service request related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Involve in client platform implementation/upgrade project
Perform asset management & update asset records.
Perform user account management (eg. Create password, reset & delete)
Perform local server administration to facilitate software distribution & patch management service.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R1548745> <Teoh Shiau Swang>

Job Descriptions

Maintaining and administering the computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data backups/recover when required.
Protecting data, software, and hardware by coordinating, planning and implementing security measures in accordance to best practises
Troubleshooting, diagnosing and resolving hardware, software, and other system problems.
Coordinate replacement of faulty hardware components with vendors when required.
Maintaining, configuring, and monitoring virus protection software and email applications.
Monitoring system performance to determine if adjustments need to be made.
Conferring with users about solving existing system problems.
Operating master consoles to monitor the performance of various systems.
Configuring and testing the systems
Responding to inquiries from users, IT peers, vendors and to provide technical assistance and support
Create system architecture diagram and documentation for design and planning interfaces with various communication systems.
Ensure control and compliance for the systems and servers related are available to only authorize users which follows policies and SOPs closely
Attending audit meetings and ensure proper documentation of all work done
Work as team with users and within IT for problem resolution
Vendor management
Establish/maintains customer relationship with partners or internal users to ensure complete understanding of business processes to enable the delivery of viable Infrastructure solution.
Responsible for providing leadership, advice and to line management on Infra & security. Its role also includes identifying risk and to recommend and develop corrective plans as appropriate.
Coordinate with any contractor/partners for interfacing matters
Perform regular backup/recovery test and any other compliance test where to ensure business continuity based on SOP
Job Requirements:

4-5 years on Hyper-V/Wondows Server/Linux
Familiar with HCI (Nutanix) or blade technology
System security
Ability to create accurate system architecture diagram and documentation for design and planning interfaces with various communication systems.
Cloud experience (Azure/AWS/GCP) is a plus
Work with vendors
Knowledge of system best practices
Basic networking knowledge

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R1548745> <Teoh Shiau Swang>

About the Company

We are a leading provider of corporate solutions and equipped with diverse expertise and tailored advice that benefits businesses from all over the world. Headquartered in Singapore, our strong regional presence spans 9 strategic markets, including Australia, Hong Kong SAR, India, Indonesia, mainland China, Malaysia, Philippines, and Vietnam. With over 1,500 dedicated professionals, we offer a comprehensive suite of services, including corporate secretarial, accounting and tax, payroll and HR, and compliance solutions.

Responsibilities

• Responding in a timely manner to service issues and requests & support internet users for email and other technical assistance
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Deliver technical support to employees across the organization, either in person or remotely.
• Set up accounts for new users and ensure a seamless onboarding experience
• Repairing and replacing equipment as necessary
• Testing new technology
• Maintenance activities for regular and adhoc system patches or upgrades
• Server administration, network administration, desk and networking support for business users and clients
• Manage daily backup of server and user files along with safekeeping, transfer, migration or recovery of data
• Contingency planning and information systems administration
• Oversee the installation, upgrade, maintenance, and troubleshooting of computer and network hardware and software
• Handle other ad hoc tasks and assignments as needed

Requirements:

• Degree in Information Technology, Computer Science, Information Systems or equivalent
• Must be familiar with Windows environment for client PC & servers
• At least 5 years of relevant experience

Why Join Us:

We are committed to supporting the holistic well-being of our people as they grow alongside us.

We cultivate a community where talent is nurtured and recognized, innovation thrives, and achievements are celebrated. Our health and wellness benefits offer physical, mental, and emotional support for both our team members and their families.

Along with annual leave, performance bonuses, medical and insurance coverage, you can enjoy added benefits such as birthday leave and family care leave.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Chinese to support customer in Greater China.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Company’s Profile

Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Plan, implement, manage, monitor, and upgrade IT security solutions.
• Support projects by delivering project deliverables and completing milestones.
• Develop and maintain technical, operational, and configuration documentation necessary for project implementation.
• Coordinate and manage vendors for product implementation and troubleshooting.
• Evaluate security products and conduct Proof of Concept (POC) to verify the effectiveness of security measures, ensuring their continued efficacy post-implementation.
• Provide technical support and incident response for IT security infrastructure components to the maintenance team.

Requirements

• Proficient in Endpoint Security solutions, including Anti-Malware, Host Firewall, Application & Change Control, Disk Encryption, and EDR.
• Knowledgeable in Identity & Access Control solutions, such as PKI solutioning, Hardware Security Module (HSM), Privileged Access Management, 2FA, and OS Hardening Policies.
• Implement Endpoint or Identity & Access Control Security tools.
• Familiarity with various operating systems like Windows or Linux.

Follow us for more updates, interview tips!

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Join Our Team as an Adaptive Planning Consultant!

Are you passionate about financial planning and eager to make a real impact in helping businesses optimize their processes? We are looking for an aspiring, driven, independent Adaptive Planning Consultant who is ready to VENTURE with us. If you have consulting experience and are excited about transforming business needs into innovative solutions, we’d love to have you join our team!

What You’ll Do

• Lead Projects: Collaborate with clients throughout the entire project lifecycle—from planning and design to testing and deployment.
• Configure & Implement Solutions: Tailor Workday Adaptive Planning (WAP) solutions to meet client needs, ensuring best practices are followed.
• Collaborate Across Teams: Work closely with internal teams to deliver comprehensive, impactful solutions.
• Provide Training & Support: Conduct training sessions and offer ongoing support to help clients get the most out of WAP.
• Stay Ahead: Keep up-to-date with the latest trends in financial planning to bring innovative solutions to our clients.

Who You Are

• Aspiring or Experienced Consultant: At least 4 years of experience in financial systems implementation, consulting, or a related field. Familiarity with Workday Adaptive Planning or similar tools is a plus.
• Skilled and Analytical: Strong foundation in financial planning, budgeting, and forecasting. Excellent analytical and problem-solving skills, with the ability to turn financial data into actionable insights. Proficient in Excel and experienced in data modeling and analysis.
• Communicator & Collaborator: Confident in engaging with clients, presenting solutions, and leading discussions. Able to juggle multiple projects and work effectively with different teams and stakeholders.
• Detail-Oriented & Independent: Committed to delivering high-quality work with great attention to detail. Able to work independently while managing competing priorities.
• Diploma or Degree in Finance, Accounting, Business, IT, Computer Science, or related fields; certification in Workday Adaptive Planning is a bonus.

What Success Looks Like

• Client Satisfaction: You’ll know you’re succeeding when clients trust and rely on your expertise to optimise their financial planning processes.
• Seamless Implementations: Successful completion of projects that meet client requirements, stay within scope, and are delivered on time.
• Strong Relationships: You’ve built strong relationships with clients and internal teams, becoming a go-to advisor for financial planning solutions.
• Continuous Improvement: You consistently bring innovative ideas to the table, staying ahead of trends and improving solutions.

Why Join ITG?

At ITG, we’re all about driving innovation and helping businesses succeed with cutting-edge solutions. Here, you’ll have the chance to grow your skills, collaborate with a talented team, and make a meaningful impact on our clients’ success.

Work Location: Raffles Place

Salary:

Junior: Up to $5000

Senior: $6000 – 6500

Responsibilities:

• Focus on Sourcing candidates and manage pipelines via channels such as sourcing, screening and referrals for multiple, complex searches to find and engage key technical talents of all levels.
• Collaborate closely with the Recruiting team (Recruiters, Coordinators, other Sourcers) & hiring managers throughout the recruitment lifecycle to ensure business's needs and goals are fulfilled.
• Develop a holistic business understanding and manage stakeholder relationships including HR, hiring managers, and external partners.
• Own and drive innovative sourcing strategies, initiate new projects and/or optimise current processes to improve recruiting process and efficiency
• Conduct complex data analysis and share up-to-date, accurate, and value-adding market intelligence to business leaders to support business growth.
• Prequalify potential candidates to determine their qualifications
• Own interview scheduling process and communicate logistics to both candidates and hiring teams
• Manage candidate communication throughout the recruitment process and providing feedback.
• Ensuring a great candidate experience and advocate company as a great place to work for all candidates.

Requirements:

• Proven experience with research/sourcing tools (ie. Boolean, LinkedIn and other alternative sourcing techniques) to identify & engage passive candidates within the internet industry talent space.
• Strong analytical and problem solving skills with capability to analyze high amounts of data to support business strategies and decisions.
• Excellent interpersonal skills with the ability to build rapport quickly with stakeholders and communicate effectively across all levels of the organization internally, as well as externally.
• Sourcing experience in a high-volume environment (via search firm or in-house recruiting environment)
• Experience partnering with recruiters, hiring teams and external partners across different offices.
• Ability to contribute in a fast-paced work environment and prioritize multiple functions and tasks.

Please contact Andrine at 81253689 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

Service Technician (Kitchen Equipment)

Working days: 5.5days

Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm

Working Location: Hougang

Salary: Basic $2400 - $3000 + OT (When require)

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740