• 1 year renewable
• Central area - Clarke Quay
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Duties:
As an Operation Specialist, you will play a pivotal role in ensuring seamless client service and providing administrative support to the Wealth Management department. Key responsibilities including but not limited to:
1. Serving as the primary point of contact for clients’ general inquiries on account opening, trading platform, and other relevant matters, maintaining a professional and efficient approach.
2. Reviewing the daily operating procedures to comply with internal guidelines and relevant regulatory requirements, thus, recommending and implementing enhancements to improve the effectiveness and efficiency of client services and related systems.
3. Assisting in daily business operations and activities regarding coordination, organization, and communication with other departments.
4. Coordinating the logistics of global marketing trips.
5. Preparing and processing complex expense reports, ensuring adherence to Firm policy. Following up with related departments and professionals regarding the processing status of the expense report and timely inform the professionals timely.
6. Making very complex travel arrangements effectively, including hotel accommodation, air tickets, and local transportation. Demonstrating forward-thinking solid ability.
7. Managing schedules, extensively arranges/coordinates/updates of complex meetings, and appointments, and prepares correspondences, reports, minutes, and presentation materials for the professionals.
8. Collecting information and assisting the manager to prepare the department activities.
9. Performing ad-hoc tasks as required.

Qualifications:
1. Bachelor’s degree or above in Business, Finance, or a related discipline.
2. 2-3 years of experience in client service with a Private Banking or Wealth Management company.
3. Strong client service orientation with excellent interpersonal skills.
4. Team player with a disciplined and multitasking approach.
5. Proficiency in both written and verbal English and Mandarin
6. Possession of relevant licenses.

• 1 year contract, renewable
• Central area
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Sector: Payments

Location: Singapore

Our client, a leading regional fintech payments firm, is seeking an experienced and qualified Merchants Partnerships professional for their team. This position offers an opportunity to contribute to a well-regarded organization within the Payments industry, playing a crucial role in driving business growth and acquiring new merchant relationships.

Key Responsibilities:

• Merchant Acquisition: Identify and approach potential merchants, retailers, and service providers, to promote the firm’s payment solutions.
• Relationship Management: Build and maintain strong relationships with existing merchants, addressing their needs and resolving any issues promptly.
• Market Analysis: Stay updated on industry trends and competitor activities to identify new opportunities.
• Onboarding: Guide merchants through the onboarding process, ensuring smooth integration of the firm’s payment solutions.

Requirements:

• Education: Bachelor’s degree in Business, Marketing, or relevant Fields.
• Experience: At least 5 years of Business Development, Partnerships or Sales experience, preferably in the Payments sector.
• Skills: Driven, innovative, logical, people-connector, resourceful, independent, problem-solver and strong stakeholder management.

Application Process:

Interested candidates should submit their resume to Nick Foo at [email protected], quoting the job title. Only shortlisted candidates will be contacted.

License No: 24S2395

Registration No: R22107007

About BullionStar:
BullionStar is a trusted and premier bullion dealer in the precious metals industry, providing customers with a convenient and secure platform to buy, sell, and store bullion. With a strong focus on transparency and regulatory compliance, we are committed to maintaining the highest standards of integrity in all our operations.

Job Summary:
BullionStar is seeking an experienced and detail-oriented AML Compliance Specialist to join our team. The successful candidate will be responsible for ensuring that BullionStar adheres to all applicable Anti-Money Laundering (AML) regulations and guidelines, implementing effective AML controls, and supporting the continuous improvement of our compliance framework.

Key Responsibilities:

• AML Management: Provide support to develop, implement, and maintain the company’s AML policies, procedures, and controls to ensure compliance with MAS regulations and local legislations.
• Transaction Monitoring: Conduct transaction monitoring to detect and report suspicious activities. Review and analyse alerts generated by our AML monitoring system.
• KYC/Customer Due Diligence: Conduct Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Customer Due Diligence (ECDD) processes for new and existing customers. Review information and documentation received, ensuring accuracy and compliance with regulatory requirements. Approve or escalate cases as needed to ensure proper risk assessment is completed before allowing transactions to proceed.
• Customer Liaison: Work directly with customers to guide them through KYC/AML documentation processes, answer inquiries, and ensure compliance is maintained.
• Reporting: Prepare and submit Cash Transaction Reports (CTRs) and Suspicious Transaction Reports (STRs) to the relevant authorities in a timely manner.
• Training & Awareness: Provide regular AML training and guidance to employees to enhance their understanding of AML obligations and best practices.
• Regulatory Reporting: Ensure accurate and timely submission of regulatory reports and filings as required by MAS and other regulatory bodies.
• Continuous Improvement: Stay updated on changes in AML laws, regulations, and best practices. Recommend and implement enhancements to the AML compliance framework.
• Collaboration: Work closely with other departments, including stakeholders, legal, and operations, to ensure a cohesive approach to compliance.

Qualifications:

• Diploma in Finance, Business, Law, or any related field.
• Minimum of 2-3 years of experience in AML compliance, preferably within the financial services or precious metals industry.
• Strong knowledge of MAS AML/CFT regulations and PEP screening.
• Experience with transaction monitoring systems and KYC/CDD/ECDD processes.
• Excellent analytical skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to train others.

Location

The job location is at 45 New Bridge Road. This bustling location is located in between Chinatown and Clarke Quay with the Clarke Quay MRT located just across the road making commuting easy.

Salary and Benefits

The salary is dependent on your capability, experience and skills. The typical starting salary is from SGD 3,000 to SGD 4,500 per month for a driven candidate plus up to three month's bonus salary. BullionStar furthermore offers reimbursement of medical bills and access to an employee health and fitness benefit program.

Customer Service Executive (5 months contract)

Location: Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport
Monday to Friday (8am to 5pm)
Basic: Up to $3600

Requirements:
Diploma holder and above
At least 2 years relevant experience preferred

Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
To prepare invoices, monthly reports for consolidated billing.
To maintain and upkeep the filing system and software on all aspects of waste information.
To assist Customer Service Manager to ensure smooth daily operational in the team.
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
To update customer database in respect of customers and potential customers.
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Your new company

Client is an electricity distribution company in Singapore seeking to hire a Training Operations personnel

Location:

Current: Woodleigh

Mar 2025 onwards: Bedok

Salary: up to $2,800 + completion bonus

Work hours: Monday – Friday 8am – 5.30pm

(Ad-hoc class support on Saturday and weekday evening – under overtime claims)

Your new role

• Assist customers on course enquiries and registrations

• Follow up on billing and payment

• Logistic preparation for class (attendance, exam administration & etc)

• Daily course support and exam administration

• Update attendance and assessment result

• Course Evaluation Download

• Ordering of stationery, certificate, safety card, water drums & etc

• Ad-hoc class support for Saturday and weekday evening lessons

• Any other tasks assigned

What you'll need to succeed

• Diploma in relevant Business discipline from any of the recognised Polytechnics in Singapore

• Possess at least 1 – 2 years of relevant experience

• Proficient in Microsoft Office Application (Word, Excel and PowerPoint)

• Excellent customer facing skills together with strong communication

• Good analytical and problem-solving skills

• Ability to work independently

• Knowledge of training operations work would be an advantage

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Your new company

Client is an electricity distribution company in Singapore seeking to hire a Metering Data Management personnel

Location: Kallang

Salary: up to $2,800 + enhanced bonus scheme upon completion of milestones

Work hours: Monday – Friday 8am – 5.30pm

Your new role

• Perform daily operational duties for Manual and Remote reading related activities via the various meter reading and billing systems and following up with relevant parties to resolve daily operational issues

• Perform User acceptance testing for meter reading and billing system changes and upgrade activities

• Attend to enquiries via Case Activities, telephone and emails

• Any other ad-hoc duties as assigned by supervisor

What you'll need to succeed

• Diploma from a recognized institute

• Possess good knowledge in Microsoft Excel

• Possess good knowledge in SAP system would be advantageous

• Able to work well both independently and as part of a team in a dynamic environment

• Possess good communication and interpersonal skills

• Meticulous and able to meet deadlines

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Your new company

Client is an electricity distribution company in Singapore seeking to hire an Administrator personnel

Location: Kallang

Salary: up to $2,800 + enhanced bonus after completion of milestones

Work hours: Monday – Friday 8am – 6pm

Your new role

• Handle and reply to Retailers’ and Regulator’s enquiries accurately and timely

• Contribute and meet the KPI of both personal and team targets

• Conduct and support Retailers for Market Trial

• Work in close collaboration within team and internal departments for UAT and other tasks assigned

• Analyse situation and provide with the best appropriate solution

• Any other duties assigned by the supervisor

• Covers MIMO/GE Exception duties

What you'll need to succeed

• Minimum Diploma from a local Polytechnic

• 1-2 years of processing experience will be preferred

• Knowledge in systems (e.g., SAP) will be preferred

• Possess initiative, confidence and the ability to work independently

• Possess good oral and written communication skills

• Proficient in MS Office applications

• A team player with a positive service mindset who thrives in a fast paced environment

• Meticulous, attentive to details and a fast learner

• Fresh diploma graduates are welcomed to apply

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Are you a creative thinker and an aspiring leader who loves making a real impact? At ITG, we’re on the lookout for a passionate Marketing Manager to help shape our story, connect with our audience, and drive meaningful results. If you’re excited about the latest technology, creating campaigns, and collaborating with diverse teams, this role might be perfect for you!

What You’ll Be Doing

• Lead the Strategy: Design and manage marketing strategies that drive lead generation, customer engagement, and brand growth, with a focus on digital and data-driven approaches.
• Understand the Market: Research market trends (SG and MY) and identify opportunities to position ITG’s solutions for success in targeted industries.
• Enhance Customer Engagement: Champion initiatives that improve the customer experience and keep them coming back.
• Create Compelling Content: Oversee engaging content for digital platforms that strengthens our brand and speaks directly to our audience, in partnership with the Regional Marketing Office at the Headquarters.
• Build Strong Partnerships: Work with vendors, industry groups, and partners to amplify our presence and expand our reach.
• Plan Exciting Events: Organize campaigns, events, and activities that inspire customers and deepen engagement.
• Collaborate Across Teams: Work closely with Sales, Finance, and other departments to ensure our marketing aligns with business goals.
• Keep Things on Track: Manage budgets, oversee marketing materials, and ensure all documentation is handled smoothly.

What We’re Looking For

Experience:

• At least 4 years of relevant experience in marketing, with at least 2 years in B2B.
• Proven track record in campaigns, events management, and branding.
• Industry experience preferred.

Skills:

• Expertise in marketing strategy, branding, and communications.
• Analytical mindset with a data-driven approach to decision-making.
• Excellent communication skills—both verbal and written.
• Highly organized, proactive, and results-driven.
• Ability to manage budgets and multiple projects efficiently.

Why Join ITG?

At ITG, we’re not just about delivering cutting-edge IT solutions—we’re about building meaningful connections and fostering innovation. Joining our team means being part of a culture that values collaboration, creativity, and excellence.

Important Notes

• Please note that at this time, we are only able to consider candidates who are authorised to work in Singapore without the need for visa sponsorship.
• This role is under a hybrid set-up.
• Office location is in Marina Square, Singapore.
• Salary Range: SGD 4500-5500; allowance provided

As part of our recruiting process, we would like to request all interested applicants to apply directly through TD's Careers Site at:

https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Singapore-Singapore/eTrading-Fixed-Income-Application-Support-Specialist_R_1372297

Department Overview

The FIET Support team is responsible for providing Global Support to the TD Securities FI eTrading and Front office businesses located in major financial centers including Toronto, New York, London and Singapore.

Job Description

The eTrading Fixed Income Application Support Specialist interacts with all users of Front Office , Finance & Operations, Back Office, Treasury Credit, and Risk Management to develop and implement lasting and robust technology solutions as well as support the existing application and surrounding framework.

The successful candidate will have the following responsibilities:

• Supporting & delivering solutions to the firm's Fixed Income Trading & Sales desks in Singapore
• The Analyst will join an experienced team, responsible for managing applications that offer pricing, risk, electronic / algorithmic trading and trade capture functionalities to the Business.
• The role will initially involve 1st and 2nd line application support responsibilities, offering engagement with a broad range of stakeholders across Front & Middle Office, Product Control, Risk Management, Back Office, Application Development and Infrastructure teams.
• Training will be provided, though given the nature of the role, the successful candidate is expected to have a 'hands on' attitude and be proactive to enhance their knowledge.
• Systems and applications comprise vendor and in-house built tools, with PnL & Risk management systems.
• Periodic on-call support and shift work required

Job Requirements

• Experience supporting Trading, Pricing, and risk management applications
• Experience supporting front-to-back Trading Systems and Trading Desks
• Should be comfortable assessing trading systems/components to investigate trade breaks, connectivity, and data issues.
• Understanding of Bloomberg TOMS, ION trade capture systems.
• Understanding of financial markets and products, in particular Fixed Income, Interest rate products
• Understanding of electronic trading, markets, connectivity, market making, and algorithmic/automatic trading.
• Must have proven experience working with developers, business analysts, and systems support team.
• Working experience in with the following technologies: Linux, Windows Servers, Oracle, SQL
• Strong Fixed Income functional knowledge particularly treasuries and bond trading expertise
• Scripting, SQL and / or experience in Programming Languages
• Knowledge of IT project & development lifecycles (SDLC), agile methodology and ITIL
• Strong analytical skills
• Willingness to work from 7am to 4pm daily due to trading hours. Rotational shift within team to start work at 5am on Mondays occasionally.

Job Responsibilities

• Respond to the recovery and repair of Ride & Show mechanical, electrical, hydraulic, and pneumatic equipment at Universal Studios Singapore (USS).
• Troubleshoot failed components using basic test equipment, schematics/prints, and specialized tools, equipment, and resources.
• Report to the Team Lead during the reset of Ride & Show systems to ensure safe operation.
• Support the Attractions Operations team in the safe evacuation of guests from ride vehicles during downtime.
• Operate company forklifts or specialized vehicles, such as high-reach boom lifts, when required for the recovery of rides and shows (training will be provided by the company).
• Operate equipment and tools safely in accordance with general handling practices and Safe Work Procedures.
• Log completion of inspections, corrective actions, and/or repairs made, including a list of applicable parts used.
• Generate required Work Orders for repair work performed.

Job Requirements

• Diploma in Mechanical, Electrical, Mechatronic Engineering, or a related field of study.
• 3-5 years of experience in troubleshooting and repairing basic to moderately complex systems, including electrical/PLC controls, electro-mechanical devices, hydraulics, pneumatics, and mechanical equipment (experience in these areas will be an advantage).
• Strong ability to troubleshoot electromechanical problems and use good judgment in high-pressure situations.
• Ability to work at height.
• Willingness to perform 12-hour shift work, including permanent day shifts, weekends, and public holidays.

Your new company
[CONFIDENTIAL SEARCH] A fast-growing and dynamic accounting firm with a vibrant culture and work-life balance.

Your new role
As an Accounting Manager, you will play a pivotal role in leading the accounting team on client engagements. This includes:

• Overlooking accounting projects
• Team management
• Managing more complex accounting projects/treatments
• Client relationship management

What you'll need to succeed
This role is open to candidates with a minimum of 5 years of experience in finance, with a minimum of 3 years team management experience. Good communication and client management exposure will be a bonus.

What you'll get in return
Joining a fast-growing and expanding team, with attractive remuneration and growth opportunities.

What you need to do now
If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA License number: 07C3924 | Company Registration number: 200609504D

Responsibilities

• Work with stakeholders and handle organisation’s learning and development needs
• Develop organisation’s overall learning plan and conduct learning needs analysis
• In charge of annual training budget
• Source and handle external partners regarding learning and development matters
• Develop and update employee orientation materials
• Conduct employee orientation
• Monitor employee training calendar and coordinate internal and external training programs
• Gather post training feedback and monitor effectiveness of training programs
• Perform additional tasks as needed.

Requirements:

• Possess a Degree in HR or equivalent
• Minimum 5 years of relevant experience in Learning & Development and HR Operations
• Strong ability in handling confidential and sensitive information
• Possess excellent communication skills and able to communicate well with stakeholders

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L65W97RW

We are looking for an Application Support Analyst to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:

Production monitoring

· Monitor the global IT platform and execute the associated action when alerts are raised.

· Process (analyze, solve, document) incidents.

· Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)

· Maintain monitoring systems and continuously share ideas to improve its effectiveness.

· Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)

· Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover

· Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

· Process local user support requests (configurations, assistance,…)

· Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

· Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,

· Self-organize continuous learning on the IS systems and landscape

· Manage the IT part of the Singapore Business Continuity Plan

· Share improvement ideas with Business Analyst

Technical Skills

· University degree in IT Engineering or Mathematics.

· 2-6 years relevant experience in IT trading environment

· Experience and knowledge about Trading and/or portfolio management processes, Derivatives Commodities is a plus.

Behavioral and social skills

· Interactive behavior : Active Listening and communication skills

· Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation

· Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Technical and functional skills

· Understanding of trading environment.

· First experience in live monitoring and application support of large IT systems

· Good technical knowledge on the Windows environment

· SQL skills

· Good Scripting skills

What you need to do now

If you're interested in this role, click 'apply now'.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

We are looking for a thoughtful, detail-oriented team member to join our global Trust and Safety Legal Support Team. In this role, you will address legal requests seeking customer information and perform account reviews to assist in combating abuse in line with Cloudflare’s Terms of Service. This is a position where you will also gain familiarity with the inner workings of Cloudflare's technology and policies.

Responsibilities:

• Be part of a world class globally-distributed team.
• Help administer efficient and compliant handling of legal requests, including but not limited to requests for information in response to third-party civil matters as well as in legal process served from law enforcement and government officials.
• Be responsible for performing operations seamlessly and timely Service-Level Agreement (SLA) delivery along with maintaining a high level of quality and accuracy.
• Partner with cross functional teams including Public Policy, Legal, and Product Engineering teams to ensure our policies and processes are carried out in a scalable fashion.
• Deal with sensitive content and emotionally charged escalations with tact and a calm demeanor.
• Participate in a rotating weekend coverage duty.

Requirements:

• Japanese fluency (JLPT N2 and above, or native-level fluency) to deal with stakeholders in Japan
• 5+ years of legal support experience processing requests for user information, legal documents, or other relevant background experience in Legal or Trust & Safety.
• Demonstrate working knowledge of DNS and how the Internet works.
• Experience managing sensitive content and emotionally charged escalations with tact and a calm demeanor.
• Strong written and verbal communication skills, attention to detail and ability to manage multiple projects and tasks to completion.
• Comfortable navigating ambiguous matters.
• A great attitude and team player.

Bonus Points:

• Experience with the global legal considerations related to legal requests seeking customer information.
• You’ve interacted with law enforcement officials and agencies.
• Hands-on experience with Cloudflare’s products and services.

Your new company

My client is a global retail brand with a rich history in apparel. To support the growth and expansion in APAC, the team is looking for an assistant FP&A manager.

Your new role

As part of the lean finance team, your role is responsible for supporting the development of financial strategies to meet business goals.

Working closely with the senior finance manager and business stakeholders, your role is designed to provide financial data and reports for both controls and strategic planning.

Here's a snippet of the JD:

• Responsible for financial analysis on MoM, QoQ, YoY basis
• Develop reports for data around business performance and identifying key business drivers
• Work closely with key business stakeholders to translate financial data through storytelling
• Develop financial models to support projections and aid finance controls
• Support the finance team in streamlining processes

What you'll need to succeed

We are looking for a candidate with a minimum of 4 years of experience in FP&A, ideally from the retail/FMCG sector.

You should also possess a finance/accounting degree and/or equivalent qualifications.

What you need to do now

If you're interested in this role, please reach out to me at luoqi.peh@hays.com.sg with an updated resume or click Apply Now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA License number: 07C3924

Company Registration number: 200609504D

Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

Your new company

My client (located in the North) is a leading provider of innovative technology solutions and manufacturing services.

Your new role

Join their team as a Field Service Engineer, where you'll play a critical role in installing, upgrading, and maintaining cutting-edge CVD/PVD systems in cleanroom environments. If you're a self-motivated and technically savvy individual with a passion for troubleshooting and problem-solving, I'd love to hear from you!

Below are some of the key responsibilities for the role;

• Install and commission CVD/PVD systems at customer sites, ensuring seamless integration and optimal performance.
• Perform system upgrades and maintenance tasks, often on short notice, to minimize downtime and ensure customer satisfaction.
• Collaborate with their Lead Engineer to develop and implement effective warranty and support strategies.
• Provide prompt and detailed reports on fieldwork, system issues, and troubleshooting efforts.
• Participate in meetings, conference calls, and training sessions to stay up-to-date on industry developments and best practices.

What you'll need to succeed

The successful candidate, should have;

• Bachelor's Degree in Engineering (or equivalent) with at least 1 year of experience in CVD/PVD equipment and cleanroom fabrication.
• Alternatively, Diploma holders with 3+ years of relevant experience will be considered.
• Proven troubleshooting skills, with the ability to work independently and think critically.
• Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders.
• PLC knowledge is a plus, but not required.
• Willingness to work flexible hours, including evenings and weekends, as needed.

What you'll get in return

• Joining a company that is at the forefront of our industry
• Working with a talented and ever-evolving team
• Enhancing your skills while working on exciting and challenging projects

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team:

Our Data-TnS-PUO Team is responsible for providing instant troubleshooting and consulting services to internal Platform users. This team is mainly responsible for the following: receiving and resolving user issues, communicating with our engineering teams, analyzing and providing the best solutions, maintaining the SOP, writing daily reports, following the escalation process, and providing top-quality user experience. This Senior Platform Operation Specialist is mainly responsible for leading the platform operation specialist team to analyze and maximize user feedback tickets insights, provide and implement best solutions to enhance ticket handling effectiveness, and bring optimizations to product and business teams via close collaborations with oncall teams, product teams, engineer teams and other business partners teams.

Responsibilities

1. Monitor and analyze the team's ticket handling quality and efficiency performance in your specialized platform domain, and initiate and implement improvement projects to enhance the team's ticket handling effectiveness

2. Collaborate closely with Tier2 owners and UEE POCs to identify and escalate real-time issue trends and high-priority tickets, and push for issue resolutions

3. Work with XFN teams (Data-TnS, TnS-Ops, E-Commerce, etc.) on ticket analysis, recurring issues RCA and governance, escalation workflow optimizations etc

4. Provide structured, comprehensive, up-to-date and easy-to-use platform issues troubleshooting SOP & FAQ by collaborating with product and business partners

5. Promote knowledge professionalism via activities like newcomer training, refresher training, workshop, quiz & test, Q&A etc.

Qualifications

Minimum Qualifications

1. Strong product and business knowledge and ticket handling performance

2. Data-driven, sensitivity to data indicators on system performance and stability, and strong data analysis and reporting capabilities

3. Structured thinking, able to break down complex problems into smaller and actionable items, and formulate logical and systematic planning

4. User-oriented, able to effectively gather and understand user needs and priorities, identify the right problems and provide the best solutions

5. Result-oriented, with a strong sense of responsibility, good attitude and priority management

6. Strong collaboration & communication skills

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

In this role, you will be the subject matter expert for grants and ensure compliance and accountability in grant administration. You will need to build a good rapport with internal and external stakeholders to achieve organizational objectives and deliver good client experience. A suitable candidate may deputize the Team Lead.

Job Responsibilities

• Manage a team to oversee the day-to-day administration of grant processing matters, including the review and approval of applications and claims.
• Engage, influence, and communicate with stakeholders on policies and procedures to ensure good governance and consistency in grant administration activities.
• Responsible for effective and efficient SOPs (Standard Operating Procedures), be actively involved in the implementation and undertake improvements or updates to the SOPs.
• Provide consultation and advice to team members in executing policies, system processes and ensure smooth & efficient daily operations and accurate data records.
• Track, analyze and report processing data to Team Lead and senior management, including preparing monthly Ops reports, processing targets and other reports. Handle audit activities as and when required.
• Handle administrative duties, and undertake ad-hoc assignments to events/ projects assigned by management or HR.

Job Requirements

• Qualifications in Business Administration/Management, Accounting, Data Science or other relevant disciplines
• At least 8 years in grants management/administration or experience in conducting audit, evaluation and/or claims related work
• Effective communication and stakeholder management skills
• Strong problem solving, analytical and systems thinking abilities required
• Good communication skills (written, spoken and presentation) and detail-oriented
• Good team player with a strong sense of responsibility and initiative

Working Location: Jurong East, Devan Nair Institute

Designation and salary will be commensurate with experience.

We will only contact shortlisted candidates.

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Position: IT Sales Executive

• Location: Aljunied
• Working Days : Monday- Friday (WFH subject to approval)
• Working Hours: 9am-6pm
• Salary: $2800 - $4000 (Basic + Commission)

Job Responsibilities:
● Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
● Develop and execute strategies by analyzing current market trends and needs.
● Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
● Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
● Ensure accuracy in sales reports for record-keeping and management reporting.
● Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
● Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
● Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:
● Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field)
● Diploma / Degree holder in related field (Sales or Information Technology will be an advantage).
● IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy.
● Proven good sales track record in related fields

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

• Position: IT Sales Executive
• Location: Aljunied
• Working Days : Monday- Friday (WFH subject to approval)
• Working Hours: 9am-6pm
• Salary: $2800 - $5000 (Basic + Commission)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:
● Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
● Develop and execute strategies by analyzing current market trends and needs.
● Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
● Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
● Ensure accuracy in sales reports for record-keeping and management reporting.
● Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
● Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
● Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:
● Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field)
● Diploma / Degree holder in related field (Sales or Information Technology will be an advantage).
● IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy.
● Proven good sales track record in related fields.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.