JOB SUMMARY
- Standard Chartered is looking to build upon its continued success by adding a Diversity and Inclusion (D&I) Content & Disclosures Lead to its global D&I function in support of the Group’s objectives to become the best place to work, the best place to bank and contribute towards creating prosperous communities. The Lead will play a pivotal role in management of content development for engagement and disclosures to enable successful delivery of the Global D&I strategy. Driving best-in-industry solutions and practices will provide you with the opportunity to work closely with representatives from HR and different Centres of Excellence, executives, colleagues and our external partners. As a member of Standard Chartered global office of D&I, the role will report directly to the Head of Diversity and Inclusion.
RESPONSIBILITIES
Strategy
- The Specialist is responsible for supporting the successful implementation of the Bank-wide Diversity and Inclusion and wellbeing strategies under the direction of the Head of D&I
- Support our workforce to develop the skills needed for the future; building resilience, agility and inclusive leadership to enable our teams to unlock innovation, make better decisions, deliver our business strategy
- Partner and provide strategic guidance to D&I Councils, regions, businesses and functions to advance D&I plans
- Serving as a trusted centre of excellence and advisor to build capability, upskill and deliver on D&I strategy
- Project managing and aligning key D&I strategic solutions, global initiatives, and programmes
- Driving global and regional consistency by working with D&I Integration Experts to review processes and embed D&I and wellbeing best practices, policies, standards and governance
- Supporting Employee Resource Groups to align their initiatives and activities to the global D&I and wellbeing strategies
- Understanding of ESG reporting requirements including specific reference to EEO reporting, the Parker Review, CSRD, etc
- Managing global D&I benchmarking, reporting and awards requirements
- Ongoing review and leveraging of key global partnerships and memberships to support D&I and wellbeing agenda and priorities
- Providing D&I and wellbeing thought leadership on internal working groups, D&I Councils and forums, including monitoring internal and external diversity trends and legal developments impacting policy/practices.
Business
- Ensure that D&I activities aligns with business objectives and drives team performance and risk management at all levels
- Drive awareness of D&I and its value and coordinate across the Bank focusing on supporting key stakeholders
- Drive awareness of the wellbeing philosophy and its value and coordinate across the Bank focusing on supporting key stakeholders
- Ability to build strong partnerships with key stakeholders through strong business insights and being personally credible
- Influential and persuasive in terms of aligning the D&I, wellbeing and HR agenda with business-critical goals
- Possess professional work experience, including demonstrated experience in the D&I and wellbeing field, and knowledge of equality legislation (ideally in different geographies)
- Specialist knowledge of UK Equality Act 2010 and experience of diversity issues, trends and inclusion best practices, including issues covering different strands of diversity and how it might vary across different geographies
- Ability to analyse complex data, identify interventions and create solutions to strategic issues that impact overall D&I and wellbeing strategy success
- Facilitation, delivery and ability to build capability in others.
- Strong written and verbal communication skills and the ability to translate technical and specialist D&I insights to different audiences
- Ability to act as a change agent
- Strong project management skills, able to keep various programme elements on budget and on schedule
- Working knowledge and understanding of diversity and inclusion challenges preferably in multiple cultural settings
- Demonstrated and proven experience in D&I and other relevant areas of HR (e.g. Talent Management, Talent Acquisition, Employee Engagement, Employee Relations)
Processes
- Project management, leading on the development and implementation of key projects within our key target areas – such as gender, ethnicity, disability, generations, LGBT+ and wellbeing
- Build and manage strong relationships with the Global D&I Council, senior leaders across the Bank and key stakeholder groups to support on implementing the Bank’s D&I and wellbeing strategies including providing advice, encouraging engagement, producing key message documents, speaker notes, presentations, and providing regular progress updates (via a range channels)
- Partner with the Regional Head of Diversity and Inclusion and Centres of Excellence to embed and integrate D&I and wellbeing into processes and initiatives and align it with the other corporate, business and people strategies
- Draft responses, presentations and updates for Regional Head, Diversity & Inclusion, Global Head of HR, Global D&I Council and other key stakeholders as appropriate
- Work closely with Corporate Affairs and Brand & Marketing, providing subject matter expertise and project insights, to support on the successful development and execution of the Bank-wide D&I activity including campaigns for internationally recognised key dates e.g. International Women’s Day to maximise impact and coordinate development of any related activations and initiatives
- Engage key stakeholders to build capability to deliver on the D&I strategy
- Work with key stakeholders on the design and delivery of any tailored solutions (e.g. unconscious bias, cultural awareness, gender intelligence, leadership programmes for underrepresented groups, mentoring), products, toolkits, assessments, etc
- Manage reporting process for the various business areas to track and report progress against D&I plans and alignment to D&I strategy
- Support in the delivery of consistent and standardised Employee Resource Groups (ERGs) processes across the regions, including onboarding process, communications, development of toolkits, budgeting, implementing initiatives and monitoring of global reporting on key ERG metrics
- Manage global D&I and wellbeing benchmarking, reporting and awards requirements and lead on the delivery of D&I external engagements to raise the profile of our commitments and progress, including conferences (e.g. Bloomberg Equality Summit, Davos, UN, International Monetary Fund)
- Collate, analyse, and use diversity metrics to measure D&I initiatives and engage the business
- Support finance budget tracking, invoice processing and delivery of annual D&I and ERG budget process, including bi-annual review
- Monitor and keep up to date with the latest developments in D&I and wellbeing research and thinking
- Representing where appropriate the Group on external forums and working groups
People & Talent
- Lead through example and build the appropriate culture and values
- Work with the business to help deliver the Banks Global D&I strategy and key priorities
Risk Management
- Awareness and understanding of the main risks facing the Group and the role the individual plays in managing them
- The ability to interpret the Group’s financial information and identify key issues based on this information
Governance
- Responsible for delivering ‘effective governance’ and ‘project management’; capability to challenge key stakeholders effectively; and willingness to work with any local regulators in an open and cooperative manner.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
- Head, Diversity & Inclusion
- Global Head, Employee Advocacy
- Head, Wellbeing
- Global Head, Employee Relations
- HR Management Team
- Head of Communications, D&I and Wellbeing
- Corporate Affairs, Branding and Marketing
- Sustainability Disclosures
- Centres of Excellence
- Regional & Global Heads of HR
- HR Business Partners
- Global, Regional & Local D&I Councils
- Country CEOs and Management Team
- D&I Employee Resource Groups and their Executive Sponsors
- External stakeholders Corporate D&I consultants, academic institutions, professional networks, subject-matter experts and think-thanks (e.g. Women in Finance (HM Treasury), British Banking Association (BBA), Financial Services Skills Commission, World Economic Forum, Stonewall, the Economist, the Asia Society).
Other Responsibilities
- Embed Here for good and Group’s brand and values in the team and across the wider HR function.
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
- Liaise, partner and coordinate with Culture, Corporate Sustainability, HR partners, Finance, D&I Analytics, Global Business Services as appropriate.
Our Ideal Candidate
- 7+ years of experience ideally in the financial services space
- 2+ years of experience in D&I/HR/Talent Management, preferably combining both Business Partner and SME roles (e.g. talent management, talent acquisition, employee relations, employment law & policy)
- 2+ years of experience in Project Management and solution deployments
- Degree in Human Resources or related field is preferred e.g. D&I, Talent, Employee Relations, Org Behaviour, Psychology, Business Administration, etc.
- Understanding of geographical and cultural differences and how it impacts the subject matter topics of the area
- Understanding of D&I in specific markets desirable, especially Europe, Middle East, Africa and Asia
- Excellent interpersonal & communication skills
- Strong collaboration and consulting skills
- Proven experience delivering innovation in a complex organisation
- Exemplary integrity, independence and resilience
- Strong knowledge of business applications (MS Office Suite)
Role Specific Technical Competencies
- Effective Communications
- Human Resources Consulting
- Workforce Analytics
- Industry Knowledge
- Organizational Change Management
- Collaborating Globally
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
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