There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

ABOUT THE ROLE:

Bayer’s The Solution Provider in Radiology. This direction advances a shared philosophy to fulfill our purpose while creating a new, differentiated presence in the imaging market. While our innovative products have created both clinical and financial value, our customer engagement approach has evolved to become the main difference-maker regarding innovation and competitiveness.

This initiative will explore the cocreation of value with customers who need more from their industry partners, potentially creating new, customized ways of creating value for both customers and Bayer. Offer clinical perspective and a strong understanding of patient workflow to customers. Promote Bayer's offer by presenting the product's value (i.e., customer, patient, economical) over features. Dig deeper into customer’s needs & challenges to achieve a holistic understanding of solution requirements.Bayer’s The Solution Provider in Radiology. This direction advances a shared philosophy to fulfill our purpose while creating a new, differentiated presence in the imaging market. While our innovative products have created both clinical and financial value, our customer engagement approach has evolved to become the main difference-maker regarding innovation and competitiveness.

As a Portfoio Solutions Specialist you will be responsible to build, develop and grow the assigned territory, including managing local/national tenders and ongoing and new funnels of devices in the assigned territory. To execute scientific activities in the assigned territory on driving product or solution strategies in the short, mid, and long term to achieve set business goals under the supervision of the Country Manager.

YOUR TASK AND RESPONSIBILITIES:

• Co-create new, innovative ways of partnering with a defined segment of customers - this will likely exhibit an orientation comfort in using Bayer products - Willingness to experiment with new days of doing business/ delivering outcomes, and a desire to engage with Bayer beyond image acquisition, expanding into a more holistic view of how Bayer can best impact patient and disease management.
• Energized by the challenge to create a vision and collaborate with a cross-functional team of internal and external stakeholders to develop a new innovative offering.
• Understand the healthcare operating model and relate to the mindset that addresses clinical and various stakeholder perspectives.
• OEM management – maintain and establish strong relationships to maximize market opportunities and strengthen business continuity and ongoing representation. Identify opportunities for strategic collaboration for further mutual clinical and commercial objectives.
• To identify and increase key opportunities in new accounts and manage the existing accounts with an entrepreneurial mindset (local/national tender and strategic customers)
• Train customers on the utilization of Bayer solutions beyond current product portfolio. Assist customer on making best use of product they have at hand. Increase adoption/implementation of the full offering of Bayer portfolio
• Facilitate training sessions, new product releases and launches, and implementing marketing activities, but not limited to product presentation, e-detailing, operation training, and congress and tradeshow.
• Develop a master call list and make five quality calls per week with outcome updates. Efficiency utilizes digital tools to perform advanced data mining such as prospect accounts, record and maintain customer database in RAD CRM platform, and coordinate the assigned territory activities with peers and field partners
• Ensure all scientific programs are effectively implemented and targeted for growth based on Return-on-Investment Planning
• Achieve profitable and sustainable growth and individual sales targets for the Radiology business.
• Generate and implement the annual territory plan on the assigned territory to develop the value proposition of each account, analyzing potential accounts for strategies, action plans, and resource planning.

WHO YOU ARE:

• Bachelor's or Degree in Business, Marketing, or clinically relevant field to radiography with an understanding of a clinical workflow.
• Min 3 years of working experience in radiology or at least 3-5 years of sales and marketing experience.
• Strong Presentation, facilitation, and interpersonal skills to coach others on using products and clinical applications. Increase results in terms of sales and quality with customers by excellence in clinical differentiation. Have the ability to lead and motivate others.
• Demonstrated entrepreneur mindset and experience developing and executing product solution proposals. Added value: Experience in procurement operating
• Demonstrated the right mindset with self-driving product knowledge and selling skills
• Demonstrated ability to lead efforts to discover, define and create tangible, mutually beneficial outcomes and ideas into well-defined plan that is actionable and measurable
• Excellent networking and collaboration skills and anticipatory problem-solver
• Good command of English

Looking to Turn Your Passion for Writing and Marketing into Income and Impact?

We are looking for a talented content marketer to join us. The work we do here is much bigger and beyond us.

Our mission is to help aspiring individuals to have impactful growth, impactful relationships, and impactful work. And we believe to do that we have to impact our own people first. If you want to join a business that challenges you to grow beyond your comfort zone, you’d be a good fit for us.

You will help to create and execute the content marketing strategy, champion and bring out our brand voice and identity in all of our marketing collaterals. You will be implementing key marketing initiatives that drive customer acquisition and retention.

Responsibilities

• Conducting market research and analysis, designing and developing propositions that are relevant to our target audiences.
• Crafting compelling narratives and persuasive content for social media, website, email campaigns, and other marketing materials.
• Creating and refining impactful copy for various digital marketing channels, ensuring alignment with brand voice and audience engagement goals.
• Developing engaging, audience-focused content consistent with the organisation’s brand, style, and tone, according to the defined growth and content strategy.
• Repurposing the content for optimal distribution and engagement in both offline and online channels.
• Conceptualising and communicating design ideas, and collaborating with designers to implement your ideas
• Distributing content across multiple online and offline channels including training, website, social media, and others
• Managing the content production process including collaborating with cross-function teams and external resources to create content, conducting editorial review, optimising content for users and search engine, coordinating compliance review, etc.
• Monitoring and reporting on content marketing metrics and show continuous improvement of the content strategy based on analytics.

Requirements

• Excellent writing, editing, and communication skills
• The ability to adjust content to remain consistent with brand, style, and tone
• Attention to detail, and an eye for creative composition and layout
• Good time and process management, ability to see projects from conceptualization to completion
• Team player with aptitude to work independently and possess high level of initiative
• Hungry to learn and ability to adapt to changes in a fast-paced environment

Nice-to-have qualifications:

• 1 – 3 years of relevant job experience
• Blog, e-newsletter, social media management experience
• SEO, SMM (paid advertising) experience
• Project management experience
• Photography and videography skills

Overview:

The Assistant CRM Manager / Senior CRM Specialist at Ralph Lauren will report directly to the Regional Marketing Manager, SEA with a functional report into the CRM Lead GCSEA. This role will be responsible for providing support to the local marketing team in implementing all CRM programs and activities online and offline. This role is crucial in driving customer acquisition, engagement and loyalty through effective CRM strategies and initiatives.

Key Responsibilities:

CRM Program Implementation

· Collaborate with the CRM Lead to develop and execute the CRM program, ensuring alignment with overall marketing objectives.

· Monitor and evaluate campaign performance, analyse customer data and identify opportunities for optimization.

· Work closely with internal stakeholders to develop loyalty program enhancements and promotions to increase customer engagement and retention.

CRM Communications

· Develop and implement communication strategies for clientelling across multiple channels including eDM, SMS, social media, etc.

· Utilize CRM systems for customer database segmentation and drive relevant communications to target specific customer groups.

· Monitor and analyse the effectiveness on regular basis.

Data Management and Analysis

· Manage customer databases and ensure data accuracy, completeness and integrity.

· Conduct regular data analysis to derive actionable insights and trends.

· Responsible for segmenting customer data for targeted marketing campaigns and personalized communications.

Reporting and Communication

· Prepare regular reports on CRM program performance, including key metrics, KPIs, and campaign analysis.

· Communicate insights and recommendations to the CRM lead, Marketing lead and local retail team, facilitating data-driven decision-making.

· Provide training and support to internal teams on CRM best practices and tools.

Qualifications

· Bachelor's degree in Marketing, Business, or a related field.

· Knowledge and experience in Power BI will be an advantage.

· Proven experience in CRM, customer lifecycle management, or database marketing.

· Strong understanding of CRM principles, strategies, and best practices.

· Proficient in CRM tools and platforms, with experience in data management and segmentation.

· Analytical mindset with the ability to interpret and analyze customer data.

· Excellent communication skills, both written and verbal, with the ability to present insights and reports.

· Detail-oriented with strong organizational and project management skills.

· Collaborative team player with the ability to work effectively across cross-functional teams.

· Prior experience in the retail or luxury fashion industry is a plus.

Job Title: Java Environment Developer (L3)

Key Skills:

L3 support for Dectica Solution Development

Red Hat Linux, Shell Script, Java, Jboss/Weblogic/Tomcat, Kafka, NetReveal Dectica technical, System Interface

Job Objectives

To support AML L3 support for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation specific to L3 support KYC Dectica system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security, and control standards

• Coordinate with Technical Delivery Manager to plan technical deliverables and schedule, perform environment setup, involve in solution design and development works to meet project requirements

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Implement project change request and in accordance with deployment schedule

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

Key Requirements

Must Have

• Experienced in Java development is a must

• At least 5 years of experience / knowledge in Red Hat Linux, Unix Shell Scripting, Java, Jboss/Weblogic/Tomcat

• At least 4 years of experience in Cloudera Hadoop/Hive/HBase, System Interfaces (SFTP, FTP, API, Rest, SOAP), environment setup, BitBucket/Git

• At least 4 years of experience of coordination with cross technical teams

• At least 3 years of experience in SQL, MariaDB/Oracle, Jenkins/DevOps CI-CD, Control-M

• Experienced in development implementation involving NetReveal Dectica KYC solution

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in JIRA, Aldon

• Experience in Python, Data Engineering

Job Description & Requirements:

Join us now to be eligible for our joining bonus of $3,000!

(terms & conditions apply)

Job Duties:

You will troubleshoot, repair, maintain and modify automotive, hydraulic, mechanical and electrical systems used in container terminal operations. You may also participate in equipment modification projects to improve equipment reliability, safety and maintainability.

Requirements:

• NITEC/Higher Nitec/Diploma in a technical discipline

• Those without the stipulated qualifications but with related technical experience are also welcome to apply

• Willing to work outdoors, at heights and on weekends