Job Summary

We are seeking an experienced IT Project Manager with specialized knowledge in Actimize software solutions to lead and oversee the planning, execution, and delivery of key IT projects.

Mandatory Skill-set

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field;
• Understanding of Actimize's suite of products, such as Actimize Financial Crime Management (FCM), AML ( Anti-Money Laundering ), KYC & Client Lifecycle Management ( Know Your Customer );
• Minimum of 5-7 years of experience in IT project management within the banking / financial services industry;
• Knowledge of banking regulations and compliance standards, including anti-money laundering ( AML ) and fraud prevention;
• Proven experience in managing large, complex IT projects in a financial institution or similar regulated environment;
• Experience with AML/CFT systems and technologies, including transaction monitoring software, sanctions screening, and customer due diligence platforms;
• Strong project management skills, including proficiency with project management tools (e.g., MS Project, JIRA and others);
• Possess excellent communication and interpersonal skills, with the ability to interact effectively with both technical teams and business stakeholders;
• Knowledge of regulatory requirements and industry standards related to AML/CFT;
• Experience in vendor management and contract negotiations;
• Strong communication, presentation, and interpersonal skills.

Desired Skill-set

• Actimize certifications (e.g., Actimize Financial Crime Management, AML);
• PMP (Project Management Professional) certification.

Responsibilities

• Lead and manage Actimize-related IT projects, ensuring timely, on-budget, and on-scope delivery;
• Act as the subject matter expert (SME) for Actimize solutions, ensuring technical requirements align with business and compliance needs;
• Collaborate with Actimize consultants and vendors to design, customize, and implement Actimize solutions;
• Manage integration efforts between Actimize systems and other banking systems (e.g., core banking systems, data warehouses);
• Oversee the quality assurance and testing phases of Actimize implementations, ensuring all solutions are properly tested for functionality and compliance;
• Ensure that all projects comply with relevant regulatory and legal requirements (e.g., anti-money laundering, fraud detection);
• Coordinate user acceptance testing (UAT) and ensure business stakeholders are engaged;
• Maintain comprehensive project documentation, including project plans, status reports, risk registers, and post-implementation reviews;
• Stay up-to-date with emerging technologies and best practices related to Actimize solutions, risk management, and compliance software.

Job Summary

We are seeking a passionate and enthusiastic IT Business Analyst to work on AML/CFT projects for a reputed bank.

Mandatory Skill-set

• Bachelor's degree in Business Administration, Information Technology, Finance, or a related field;
• Bridge the gap between business requirements and IT solutions in the bank’s AML and CFT operations;
• 3-5 years of experience as a IT/Technical Business Analyst in the banking or financial services industry;
• Experience with AML software platforms such as Actimize, SAS, or ACI;
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word);
• Understanding of databases and SQL for data extraction and reporting;
• Familiarity with project management methodologies (e.g., Agile, Waterfall);
• Knowledge of data analysis, data modeling, and reporting;
• Strong analytical, problem-solving, and critical thinking abilities;
• Excellent communication skills, both written and verbal.

Desired Skill-set

• Certifications in AML/CFT (e.g., CAMS, ICA).

Responsibilities

• Collaborate with AML/CFT teams to gather, document, and validate business requirements related to anti-money laundering, counter financing of terrorism, and compliance processes.
• Work with IT teams to define and design AML/CFT system enhancements, including transaction monitoring, sanctions screening, and customer due diligence (CDD) systems;
• Lead system integration efforts, ensuring smooth data flows between business applications and the AML systems;
• Engage with stakeholders, including business owners, regulatory bodies, legal teams, and subject matter experts;
• Analyze AML/CFT business processes to identify areas for improvement, automation, and optimization;
• Support the design of AML/CFT compliance frameworks, ensuring that they adhere to industry best practices and regulatory guidelines;
• Prepare comprehensive documentation for business requirements, functional specifications, and user guides;
• Support the testing phase by writing test cases, performing UAT (User Acceptance Testing), and reviewing test results;
• Identify and resolve any defects or issues discovered during the testing process.

• Oversee the vessel schedule
• collaborating with local stakeholders
• Apply permits for the vessel port entry, crew change, etc.
• Assess the suitability of vessels for specific ports, taking into account their characteristics, port capabilities, and our commercial requirements.
• Familiarize with local rules and regulations
• Identify trends and propose process improvements for ship safety and operational needs.
• Foster a mindset emphasizing the pursuit of work and cost efficiencies.
• Provide regular feedback on challenges and potential issues affecting current and future team performance.

Requirements:

• Proficiency in written and spoken English & Mandrian
• Diploma, preferably in shipping, logistics, or a minimum of 3 years of experience in Shipping Agency
• Familar with MPA, ICA, PSA website applications
• Self-motivated, strong analytical skills and critical thinking abilities.
• Effective communication skills, problem solving skills
• Proactive, organized, and capable of managing priorities and emergencies.
• Solid knowledge of the maritime industry or other supply chain domains.

Job Description

Responsibilities:

• Assist the Operations Managers in maintaining the operations system and processes of various services to effectively support the hospital in delivering its services. The services include but not limited to:

a. Laundry and linen services

b. Food services

c. Bed Management Unit

d. Facilities Management

• Provide general support to the COO on all operational matters pertaining to the services under the purview of Allied Health and Operations.
• Assist in the development and maintenance of a filing system for the current as well as new services and pilot projects, participating in the setting up of work processes operations systems and procedures to effectively support the new services.
• Support Operations Manager in contract management, generate monthly report to monitor the trend of expenses, performance satisfaction and ensure quality and continuous improvement.
• Keep track of the expiry and renewal of all service/maintenance contracts for Operations, including the sourcing for quotation and preparation of vendor evaluation.
• Support the inpatient meal processes, food quality and patients’ experience and attend to the feedback from ward staff, patients and patients’ families.
• Support the linen and laundry processes and ensure that there is sufficient par level and stockpile of linen for the wards.
• Work closely with infection control team and conduct inspection on food services (inpatient and retail services) and linen and laundry services.
• Assist therapists in SMF application, order mobility devices, consolidate payment, submit quarterly funding claim and data submission to the Ministry of Health.
• Assist in operating the pandemic and business continuity plans in connection with the hospital-wide response plan in the event such plans need to be activated.
• Participate in quality improvement initiatives and projects.
• Keep track of the expiry and renewal dates of all licenses and accreditation; submit renewal applications.
• Assist the Operations Manager in the co-ordination for the internal and external audits and inspection.
• Arrange meetings and minutes writing.
• Assume other responsibilities relevant to position as delegated from time to time including work relating to the expansion of services and development of new services or new projects.

Requirements:

• General Diploma/Degree or equivalent from a recognised institution is required.
• At least 5 years of working experience.
• Must have good understanding of the direction that the hospital is taking in response to the rapidly changing healthcare delivery models which MOH has for the ILTC sector to meet the changing needs in tandem with the demographic changes of the population.
• Must demonstrate initiatives; able to work in collaboration with other professionals in the multi-disciplinary hospital team.
• Should have good communication and inter-personal skills and be able to relate well with colleague and external partners.
• Adequate knowledge of IT is essential as the hospital moves into an electronic records environment.

Responsibilities

· With/Without Experience

· Training Provided

· Assist in full set import/export shipping documents

· Maintain, update & monitor documents and database

· To provide any administrative support and duties

Requirements

· Min ‘N’/ ‘O’ Levels / ITE / Polytechnic / Fresh Graduate

· Knowledge of document flow an advantage

· Able to commence work immediately

· 5 day work week

· Working hours (9am-6pm)

· Bukit Batok Crescent

Job Responsibilities

--Design advertisements for the restaurant

--Manage and update social media platforms (e.g., Xiaohongshu)

--Write and post promotional content

--Handle video editing and promotional campaign planning

--Write summary reports

Requirements

--Experience: Relevant experience required

Benefits

--14 days of annual leave

--14 days of sick leave

--Performance bonuses for outstanding employees

We are seeking a dedicated and experienced Executive/Senior Executive, Finance professional to join our dynamic team. In this role, you will manage critical financial operations, including revenue tracking, reporting, and compliance. You will play a key role in ensuring financial accuracy and efficiency, while contributing to system improvements and audits. If you are detail-oriented, organized, and have a passion for finance, we invite you to apply and become an integral part of our organisation.

Responsibilities:

Revenue

• Prepare monthly Income Report.
• Obtain timely payments and receipts from clients within agreed payment terms.
• Perform follow-up via phone call, email or letter for overdue debts.
• Monitor client account details for non-payments, delayed payment and other irregularities.
• Prepare provision and bad debts for clients.
• Perform monthly Bank Reconciliation.
• Banking & Process Giro Application.

Reporting

• Prepare and updates Resident’s Trust Fund & deposits paid by Clients.
• Prepare and submit quarterly subvention to MOH.
• Assist in the preparation of Medifund & Subvention audit by MOH.
• Assist in system implementation.
• Assist in external and internal audit.
• Comply with policies and requirements.

Others

• Handle petty cash.
• Maintain Annual Fixed Asset Count and Petty Cash Count.
• Undertake any other duties as assigned by Reporting Officer and Head of Centre, including supporting systems testing and periodic work process related reviews.
• Complete administration and other duties satisfactory and on time.

Job Requirements:

• A diploma or degree in Accountancy is required.
• Preferably 2 years relevant experience.
• Good teamwork and communication skills.
• Hands on experience with Accounting Software and MS Office.
• Good initiative and willing to learn and improve.
• Detail oriented and organised.

Description

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.
• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.
• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.
• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.
• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.
• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.
• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.
• Collaboration: Work closely with internal teams,including delivery and technical teams, to ensure successful project implementation.
• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements

• Proven experience in sales or business development within the IT Services & Consulting industry
• Proven ability to acquire new clients and achieve sales targets in the APAC region.
• 5+years of experience in sales or business development within the IT sector.
• Strong knowledge of IT services and solutions.
• Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.
• Strong understanding of the sales process and client relationship management.
• Proficient in MS Office Suite(Word, Excel, PowerPoint) and CRM software.
• Familiarity with recruitment processes and project staffing.

- Acquisition, research and analysis of market resources such as global, southeast asia, Singapore macroeconomic environment, competitors, etc

- Acquisition, research, dynamic analysis, monitoring and application of air transport market.

- Provide market research and analysis support for product development and sales development.

- Develop and implement product positioning strategies to differentiate our products in the market.

- Conduct competitive analysis to identify market trends, competitor activities, and opportunities for growth.

- Collaborate with cross-functional teams to create and execute marketing campaigns that drive product awareness and sales.

- Monitor and analyze marketing performance metrics to optimize strategies and campaigns.

- Assist in the development of marketing collateral, product messaging, and sales tools.

- Stay updated on industry trends and best practices to enhance product marketing efforts.

- Product efficiency management: including product revenue, price, profit, analysis, guidance, to drive the development of products

- Improvement of product competitiveness: Analyse the timeliness and price of competition in the market, and adjust product sales and promotion strategies

If you are a dynamic and creative individual with a passion for product marketing, we invite you to join our team and contribute to the success of our products in the market. Apply now to be part of a growing company in the heart of East, Singapore.

Job Description

To support the Admin Manager in the day-to-day management of the reception, administration and others supporting duties.

Reception duties

• Attend to incoming calls
• Attend to visitors and handle all enquiries
• Manage the auto-gate intercom and the public address system
• Attend to all incoming faxes and mails from letterbox
• Maintain a good filing system and records.

Administrative duties

• Handle the admission, discharge, booking and coordination of transport for the residents
• Arrange for financial counselling
• Ensure that the residents’ records are updated and properly maintained
• Ensure all charges are correctly keyed into the CURA System before invoices are generated
• Send out invoices and track accounts receivables
• Generate receipts upon receiving payment
• Prepare day end report
• Update E bed status in IRMS
• Update residents’ hospitalization and home leave
• Coordinate and email prescriptions to Polyclinics
• Coordinate with family for subsidy application and for the social report
• Renew HHMT
• Update RAF
• Draft letter to payer for changes in RAF, to be signed by the Operations Manager
• Coordinate with doctor for PGDAS, IDAPE, Eldershield, memo for discharge and medical report for subsidy application

Other duties

• Coordinate with the Nursing Department for the services and consumables required and used by the residents and ensure that all these items are keyed into the CURA System, as well as any special meals ordering
• Coordinate with the Nurse Managers for bed assessment and functional status report for subsidy application
• Coordinate with the Physiotherapists for PT report for purpose of subsidy application
• Email discharge notice to respective nursing level
• Handle client’s feedbacks and re-direct the feedback to the respective Departmental Head
• Print of wound photos sticker labels and prescriptions
• Attend to resident/family needs (e.g. purchase of ripple mattress and additional PT session)

Job Requirements

• Possess “O” Level / "A" Level Certificate or a Diploma in Business or its equivalent
• Have at least 1 year of relevant working experience in the Nursing Home or healthcare industry
• Able to work on alternate Saturday
• Able to work onsite in Bukit Panjang.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job description:

• Provide administrative support (data entry, filing and documentation) for workshop day-to-day operations
• Coordinate with Workshop Supervisor / Manager to support for quotation creation, servicing and other package price list to be updated within the Enterprise Resources Planner (ERP) .
• Finalize customer registration details in the Enterprise Resources Planner (ERP)
• Liaise with other business units to keep fleet listing updated
• Coordinate with Customer Service Advisor on appointment bookings and workshop scheduling
• Provide administrative support on accident reporting
• Liaising with customers, vendors, suppliers & partners where required

Requirements

• Bilingual (Mandarin and English) to liaise with Chinese based client
• With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
• Able to handle multiple tasks efficiently in a fast-paced environment
• Team player and positive working attitude
• Willing to work 5.5 days.

• To provide leadership in RAU by facilitating timely admissions into SLEC’s services and monitoring the referral numbers weekly and reporting to RO.
• Assist in training and guiding new and junior staff in the referral process.
• Guide the team on the referral process to the right cite elders to appropriate care service.
• To help to review relevant policies and procedures and update when necessary.
• Monitor the overall referral admission rate and ensure the team to meet the organisation goal.
• Ensure that referrals are reviewed and followed through on a timely basis
• Identify bottlenecks and inform various service unit heads for troubleshooting and facilitate an efficient referral process
• Manage the cooperation process with different stakeholders and ensure the team meets the required timeline.
• Track admission turnover rates above the required benchmarks and inform the relevant service units when opening new referral/assessment slots.
• To supervise the RAU team to work with CBS, HBS & RHS and review the referral process regularly to ensure the referral can be admitted in time.
• To interpret referral & admission trends and client needs to conduct the necessary internal transfers to other business units or engage the expertise of other services.
• To be the point of contact with other services’ stakeholders for coordinating the referral process
• To support the RAU team in all administration and documentation activities required during the referral to admission process to ensure a seamless admission for elders into services.

Description:

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.

• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.

• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.

• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.

• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.

• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.

• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.

• Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.

• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements:

• Proven experience in sales or business development within the IT Services & Consulting industry

• Proven ability to acquire new clients and achieve sales targets in the APAC region.

• 5+years of experience in sales or business development within the IT sector.

• Strong knowledge of IT services and solutions.

• Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.

• Strong understanding of the sales process and client relationship management.

• Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM software.

• Familiarity with recruitment processes and project staffing.

Job Description

• Working Days: 5 days work week

• Office Location: Bedok North

• Salary: S$2,300 – S$3,000

Responsibilities

• Formulate strategies to build a lasting digital connection with customers and grow followers, brand interest and engagement through engaging content across different digital platforms.
• Plan and monitor the ongoing company presence on social media (Facebook, Instagram, Linked In, Youtube and other new platforms)
• Launch optimized online adverts through Facebook or Google etc. to increase company and brand awareness.
• Brainstorming new digital marketing platforms and ways to capture customer attention
• Compose online copywriting, proofreading and editing for various digital marketing content to ensure consistency in branding
• Design of online marketing collaterals such as graphic illustrations, photo and video production via Adobe Design Software or Canva.
• Acquire insight in online marketing trends and keep strategies up-to-date.
• Conduct market surveys, research trade information, and analyse competitor’s online strategies.
• Deliver monthly proposals, reports, presentations and share insights to develop optimization plans and provide action plans
• Any ad-hoc duties as assigned

Requirement

• Fresh graduate with a relevant degree or have up to 1 years’ experience in digital marketing

• Creative thinker & self-starter

• Excellent understanding of digital marketing concepts and best practices

• Experience with B2C/B2B social media, Google Adwords and SEO

• Skills and experience in creative content writing

• Analytical mindset and critical thinking

• Excellent communication and interpersonal skills

Description

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.
• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.
• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.
• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.
• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.
• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.
• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.
• Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.
• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements

• Proven experience in sales or business development within the IT Services & Consulting industry
• Proven ability to acquire new clients and achieve sales targets in the APAC region.
• 5+years of experience in sales or business development within the IT sector.
• Strong knowledge of IT services and solutions.
• Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.
• Strong understanding of the sales process and client relationship management.
• Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM software.
• Familiarity with recruitment processes and project staffing.

Position: F&B EXECUTIVE

Salary: $2,500.00 - $3,500.00

Location: West

Job Description:

• Greeting customers and serving customers
• Taking orders and serving food and beverages
• Resolve customer complain
• Other ad-hoc duties

Requirement:

• Preferbly with F&B experience
• Positive attitude with a strong sense of communication with customer

CRESCENDO HR PTE. LTD. / 21C0786

NCS / R21102835

Roles and Responsibilites:

• To support the sales team and ensure timely and accurate order processing and subsequent logistic arrangement.
• To manage and control purchases with optimal stock levels, best cost efficiency and punctual deliveries.
• To attend to all office administration duties.
• Well versed in Microsoft Office (Word, Excel, Powerpoint) and Google Suite
• Knowledge in Accounting and Finance is an added advantage
• To assist with petty cash and basic accounting work.
• Any other duties to be assigned as required
• With diploma certificate or equivalent with relevant experience may apply.
• Good interpersonal, communications and customer support skills.
• Well Organized with strong attention to details
• Good problem solving and analytical skills.
• Good command of major working languages will be given preferrance
• Junior level candidates are encourage to apply and candidates with more experience will be considered for senior role.

Why Join us?

• Employees are encouraged to contribute and share their ideas to help the company to gain success
• Employees will get unique opportunities to learn a variety of skills as we are covering B2B and B2C business.
• Commute with ease and less traffic as we are located outside of CBD
• Good Job stability and Clear career progression

Remuneration will be based on your ability and skills.Those with potential may be offered more responsibility and quicker career advancemen

Job Summary:
We are seeking a highly motivated and experienced Sales Executive to join our team, specializing in the sales of Food hygiene courses. The ideal candidate will have prior experience in the food hygiene industry, knowledge of training standards in accordance to Singapore Food Agency (SFA) requirements, and a strong sales background. This role is responsible for driving the growth of our food hygiene courses by engaging with potential clients, understanding their training needs, and providing tailored solutions.

The Sales Executive for Food hygiene Courses will be responsible for:

· Identify and engage with potential customers, including businesses in the F&B industry and other sectors involved with food, such as hospitality, healthcare, education, and food production, to promote Food hygiene courses.

· Develop and implement strategies to grow the customer base and drive sales growth.

· Assess clients' needs and advise them on the appropriate food hygiene training solutions.

· Maintain relationships with existing clients to ensure satisfaction, repeat business, and referrals.

· Follow up on leads and inquiries, ensuring clients are supported throughout the decision-making process.

· Handle any post-sales inquiries, resolve issues, and ensure customers receive high-quality service.

· Develop a deep understanding of industry trends and tailor sales strategies accordingly.

· Work closely with our Digital marketing & Marketing team to align on promotions, campaigns, and outreach activities.

· Coordinate with sales and marketing on other training promotion or ad-hoc road show.

Qualifications and Experience:

The ideal candidate will minimally have:

· Minimum 4 years of sales experience in the food hygiene or related industries.

· Strong understanding of Food hygiene certification courses, training standards, and industry regulations.

· Existing network or relationships in the food hygiene or training industry.

· Proven track record of meeting or exceeding sales targets.

· Ability to work independently and as part of a team.

· Excellent communication and interpersonal skills.

· Strong organizational and time management skills.

Responsibilities:

• Be a centralized person to handle all invoicing matters
• Be a key person to liaise with relevant parties to chase their outstanding payment responses and to submit payment certificates on time
• Arrange with site personnel for the delivery and collection of goods
• Assist Business Operations Executives in other administrative matters

Requirements:

• Minimum Higher Nitec or Diploma in any field or equivalent
• Operationally driven
• Knowledge of how to use SAP Business One is an added advantage, but not a requirement
• Good coordination and interpersonal skills

Key Objective

The Executive, Consumer Relations (CROs) of the Consumers Association of Singapore (CASE) are the first point of contact for consumers who seek advice and/or redress for their contractual disputes with businesses. CROs require relevant skills and acumen to handle a wide variety of consumer to business disputes and to assist parties in negotiating an amicable settlement. Consumers may either lodge their disputes online or schedule an appointment to meet the CROs in person.

Core Responsibilities:

Consultation Service

• Review the complaints submitted by consumers, dealing directly with them over the telephone, email, through face to face and online channels.
• Review the contractual documents and provide advice to consumers on their contractual rights, and options to seek redress.

Dispute Resolution

• Handle the disputes, dealing directly with consumers and businesses over the telephone, email, through face to face and online channels.
• Gather, collate and organise relevant documentation.
• Seek to achieve an amicable resolution for both parties through negotiation and mediation sessions in a timely manner.
• Ensure proper filing and prompt closure of all complaints.

Other Roles

• Perform other ad-hoc duties assigned which may include: -
• Generation of statistics and reports.
• Review and analysis of complaint trends and figures.
• Coordination of mediation sessions.
• May be assigned to call centre duties.
• Support and participate in CASE projects and initiatives.
• Other projects and duties as assigned by Management.

Knowledge, Skills & Ability

• Diploma or Degree from a recognized tertiary institution. Law related courses will be an advantage.
• Possess strong communication, diplomacy and negotiation skills. Ability to speak more than one language is preferred.
• Possess strong writing skills.
• Possess sound judgement, analytical thinking and problem-solving skills.
• Meticulous, well-organized and able to handle pressure effectively.
• Keen interest and/or experience in dispute resolution and fair business practices will be an advantage.
• Competence and experience in Microsoft Office, especially Microsoft Excel (Pivot table) will be an advantage.

Job Summary

• We are seeking IT Project Manager to work on AI/ML projects, who will be responsible for managing the end-to-end delivery of AI and machine learning initiatives for AML models.

Mandatory Skill-set

• Bachelor’s degree in Computer Science, Engineering, Data Science, or related field;
• 5+ years of experience in project management, with at least 2-3 years focused on managing AI/ML projects in a financial services or technology environment;
• Proven track record of managing end-to-end delivery of complex IT projects, particularly AI/ML, automation, or data-driven initiatives;
• Strong understanding of AI/ML technologies, including machine learning models, algorithms, and data analytics;
• Experience with Agile methodologies (Scrum, Kanban, etc.) and project management tools (e.g., JIRA, Trello, MS Project);
• Familiarity with data infrastructure, cloud computing, and AI/ML platforms such as AWS, Azure, Google Cloud, or on-premise solution;
• Strong analytical and problem-solving skills to address challenges and risks proactively;
• Good verbal and written communication skills.

Desired Skill-set

• Certification in Project Management (PMP, PRINCE2) or Agile (Scrum Master, Scrum Product Owner);
• Knowledge of regulatory compliance requirements and data privacy standards (GDPR, PSD2, etc.) in the context of AI/ML solutions in banking;

Responsibilities

• Oversee and manage the design, development, and deployment of AI/ML models, algorithms, and data pipelines;
• Engage with business units to understand AI/ML project requirements and translate them into actionable project plans;
• Lead cross-functional teams, including data scientists, engineers, business analysts, and subject matter experts;
• Ensure adherence to project timelines, budgets, and quality standards;
• Conduct regular status meetings and updates with stakeholders, including senior leadership;
• Ensure thorough testing and validation of AI/ML solutions to meet quality and security standards;
• Ensure the integration of AI/ML solutions into existing IT infrastructure and banking systems;
• Stay updated with industry trends and innovations in AI/ML to guide the bank’s technology strategy;
• Drive the adoption of best practices in project management and AI/ML development methodologies;
• Prepare and present detailed reports, project updates, and business cases for senior management.

Job Purpose

The Corporate Sales Executive/Executive, Operations & Sales, Private Leasing will be responsible to support the daily sales operations for our SPRAC. This position will be working closely with the StridesMSvcs/ Operations & Maintenance/ Fleet Management.

Responsibilities

1. Key Performance Indicators

• Secure new corporate & personal accounts for long term leasing, monthly rental, and transient basis.
• Attend to enquiries and follow-up with potential sales leads through cold calling and telemarketing.
• Meet monthly sales target and vehicle hired-out rate to achieve KPI.
• Prepare quotations and arrange for car viewing sessions with prospects.
• Ad hoc duties as assigned.

2. Customer Service

• Ensure service excellence towards customers.
• Continual engagement and networking with customers.
• Handle enquiries and feedback professionally and ensure resolution of these cases.
• Ensure customers are given appropriate response within stipulated time frame.
• Work with inter-departments to ensure customer feedback is resolved.

3. Productivity Movements

• Participate in Kaizen projects to improve work processes and practices.
• Participate in Staff Suggestion Scheme, 5S and other department committees.

4. Others

• Consolidate & Submission of Daily Sales Funnel report.
• Monitor and update market intelligence.
• Administrative work and administering leasing contracts.

Qualifications & Work Experience

• 2 years of sales/ related experience.

• Prior experience in vehicle leasing within the transport industry is a plus.

• Positive mindset with acceptance to constant changes.

• Possess a valid 3/ 3A driving license.

JOB DESCRIPTION

• Provide a high level of customer service and assist in members and guests’ enquiries.
• Assist in golf reservations for members and guests (via phone, email or in-person).
• Perform opening and closing procedures for golf sports shop.
• Responsible for the accountability of all sales and money transactions made during shift.
• Maintain an accurate up-to-date Golf Tee Sheet.
• Collect fees for the green, buggy, rental club/shoes, corporate and late cancellation, etc.
• Assist members and guests by selling merchandize an providing information in a professional manner.
• Assist in rotating stock, displaying merchandize in an appealing, well presented and orderly manner.
• Assist in maintaining/monitoring inventory and stocktake.
• Communicate with Golf Service Attendant, Golf Course Officer on changes, wherever appropriate.
• Assist corporate events with billing, registration, goodies bags, issuing score card, etc.
• Receive and process payment from member’s monthly statement, refunds and billing disputes.
• Assist and provide application relevant forms for members and guests on various privileges and services that we offer

JOB REQUIREMENTS

• Min GCE ‘O’ Level
• Min 1 year of experience in front desk duties
• Ability to read and speak English fluently
• Good interpersonal and communication skills
• Excellent track record in work performance as well as timekeeping
• Possess a high level of confidentiality when handling Private & Confidential matters
• Proficient in MS Office Word & Excel
• Five-day work week.
• Rotating shift hours. Must be willing to commit on weekends and public holidays.

BENEFITS

• Company Transport / Uniform / Duty Meals / Medical & Dental Coverage provided
• Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
• Learning & Development Opportunities and Staff Recognition Awards

The person in this position is responsible for managing and executing human resource functions, including recruitment, employee relations, performance management, training, and compliance with labor laws.

Responsibilities:

Recruitment & Onboarding

• Coordinate with School Operation Division in fulfilling manpower requirements, and manage the deployment of suitable staff to various outlets

• Manage the end-to-end recruitment process, including job postings, screening, interviews, work pass application and selection.

• Coordinate the employee onboarding process to ensure smooth integration into the organization

Performance Management

• Support the regular performance appraisal/assessment of employees by coordinating reviews, compiling feedback and assist in preparation of contracts renewal

• Assist in monitoring employee performance to identify training needs and growth opportunities

Training & development

• Coordinate on employee training workshop, seminar, and manage training records.

• Maintenance of training materials and documentation.

Administration

• Assist in the administration of payroll, benefits, and compensation plans.

• Monitor employee attendance, leave applications, and absences to ensure proper workforce planning. • Maintain accurate and up-to-date employee records, ensuring confidentiality and compliance with data protection regulations.

• Prepare regular HR metrics, reports, and dashboards to senior management to support decision-making.

Requirement:

1. Bachelor Degree in Human Resource or related field

2. 1-2 years related experience. Fresh grads are welcome.

3. Knowledge on HR practices and employment law

4. Highly self motivated, willingness to develop, resourceful and pay attention to detail.

Description:

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.

• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.

• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.

• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.

• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.

• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.

• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.

• Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.

• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements:

• Proven experience in sales or business development within the IT Services & Consulting industry

• Proven ability to acquire new clients and achieve sales targets in the APAC region.

• 5+years of experience in sales or business development within the IT sector.

• Strong knowledge of IT services and solutions.

• Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.

• Strong understanding of the sales process and client relationship management.

• Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM software.

• Familiarity with recruitment processes and project staffing.