We are seeking a dynamic and results-driven Sales Executive/Business Development Executive with a strong background in the IT Services & Consulting industry. The ideal candidate will have proven expertise in acquiring new clients, a deep understanding of professional services, ability to drive business growth and expertise in the APAC market.

Key Responsibilities:

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.
• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.
• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.
• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.
• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.
• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.
• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.
• Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.
• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

• Proven experience in sales or business development within the IT Services & Consulting industry
• Proven ability to acquire new clients and achieve sales targets in the APAC region.
• Strong understanding of professional services, including IT staffing and consulting solutions.
• Exceptional communication, negotiation, and interpersonal skills.
• Demonstrated ability to develop and execute sales strategies that drive revenue growth.
• Familiarity with CRM tools and sales reporting software.
• Self-motivated, goal-oriented, and able to work independently as well as part of a team.

Primary Responsibilities:

• To HUNT for business to achieve department's budget and target.
• To improve business development and maintain relations with overseas agents.
• To liaise with local sales/customers to grow the business and handle their shipment(i.e., providing booking confirmations, conflict resolutions, billing instructions etc).
• To attend enquiries from overseas agents and customers.
• To provide timely quotations to agents and customers, and follow up with the shipment activations.
• To provide and oversee sales leads to oversea agents and keep track of the progresses and outcomes.
• Collate customer's business trends, progress and statistics.
• To handle projects/shipments and support current project manager.

Secondary Responsibilities:

• Arrange and attend overseas agents and customers' sales calls/meetings/visits.
• Handle RFQ / RFP / tender bid.
• To handle any ad-hoc projects/ assignments from time to time.
• Provide constructive opinions and suggestions for work improvement.

Job Requirements:

• Diploma and above in Business Management, or in a relevant discipline..
• Min. 2 years of sales in logistics working experience.
• Strong interpersonal, communication and negotiation skills.
• Target driven and proactive attitude.
• Good proficiency in MS Office skills.

Are you passionate about Korean Beauty, Skincare, and Makeup? Do you thrive in a dynamic, creative, and professional environment? If the answer is yes, we’d love to meet you!

• Performance Bonus
• Meal Allowance
• Medical Insurance

Working location: 56 Loyang Way, Loyang Enterprise #05-01 S(508775)

Working Hours:

Monday - Friday (8.30am to 5.30pm)

Alternate Saturdays (9am to 12:30pm)

Support for the current sales team

Dealing with dangerous goods logistics solutions

Demonstrating specific logistics product functions and uses

Building strong customer relations with clientele

Coordinating delivery of product or services

Understanding pricing strategies

Building sales leads via organic/inorganic means.

Motivated team player in a fast-paced environment

Experience in logistics/freight forwarding/dangerous goods will be advantageous.

Attractive remuneration, health benefits and more!!

Experience preferred, but not required

ServiceNow is looking for a Risk Solution Sales Specialist that will be responsible for market success of ServiceNow’s Integrated Risk Management (IRM) products in the Asia market. This product is built on ServiceNow’s market leading platform and creates a single source of truth and engagement that allows processes across the enterprise to execute with uniform information.

You will be responsible for communicating the integrated risk management value proposition to prospects. You will develop a strong partnership with your designated Account Executives and Solution Consultants to provide a comprehensive and compelling message across all industries within the Asia region. You will focus on targeting your risk, compliance and resiliency message to specific customer needs and will focus on being a trusted advisor to our community of customers and partners. Finally, you will represent ServiceNow at local and regional events to drive your message into the broader market.

What you get to do in this role:

• Provide the full GRC/IRM subject matter mentoring and training to peers and other colleagues in the organization.
• Communicate competitive intelligence and activity to your manager and BU to ensure we keep ahead of opportunities, obstacles, and challenges
• Work closely with field sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
• In partnership with assigned Account Executives and Solution Consultants, present our Risk, Compliance and Resiliency solutions directly to prospects, customers and at industry events and seminars
• Support the regional ServiceNow partner channels to drive an effective customer acquisition and experience
• Articulate customer success strategies (and losses) to the field in order to streamline and standardize IRM solution presentations and value proposition
• Become a trusted advisor to our community of customers and partners

YOUR IMPACT _________

• Be one of a key contributor to support the regional commercial lead for overall region (local market and travel retail) to achieve brand’s goals and objectives & ensure business agility in line with fast-evolving North Asia business development.
• To be the brand and business support to Commercial lead in the management of distributors and retailers, partnering relevant internal / HQ stakeholders to co-create and to achieve the goal of instilling desirable omnichannel brand experience at the heart of all actions.

YOUR MISSION _________

To optimize the retail performance of the points of sale to achieve the strategic and financial goals of the business unit in the dedicated markets for both Local Market and Travel Retail parameters. To support the Area Retail Manager, North Asia to lead the consolidation of APAC key commercial operational tasks / topics & dissemination to relevant internal / HQ stakeholders

Commercial Administrative Support

• Support Commercial lead in accelerating brand visibility and sales development in line with brand objectives and strategy
• Support Commercial lead to ensure a strong field presence and assess brand performance by points of sale and product category.
• To work cross-functionally by coordinating feedback and requests between markets, teams, and AdP HQ.
• Support Commercial lead to ensure Outlook from the markets is constantly updated and respected.
• Review and follow up with precision, completeness & promptness on monthly orders from markets and timely submission to Customer Service for capturing the turnover of the month.
• Communicate updates to retailers on logistic issues/novelty to order monthly & ensure full quantities are being ordered.
• Support in yearly pricing adjustments / increase, novelty reference creation / monthly forecast and analysis and consolidate monthly sell out reports / ad-hoc requests subject to the region
• Monitor Retailer’s Stock by ensuring regular follow-up on the coverage and identifying the level of risky stock to anticipate overstock situation and reduce P&L impact
• Consolidate and update assortments/price lists per region and share them with retailers
• Consolidate and build reports on sell-in/sell-out/market performance to feedback Area Retail Manager, North Asia

Merchandising & Marketing

• Ensure that markets order the necessary VM tools and POSM items for each POS, counter openings, and animations.
• Optimize stock levels and assortments and ensuring no OOS.
• Propose product assortment for new POS opening and streamlining of current assortment to enhance POS productivity.
• Support in marketing operations for Travel Retail such as visual updates and planogram proposals.
• Support in projects such as new POS Opening and mega events by liaising with distributors and HQ with strong coordination and support.

WHAT WE OFFER   _________

• A good career learning & development opportunity amidst a fast-evolving & strong growth business environment supported by passionate & like-minded team members.
• A role within the prestigious LVMH Group of 75 distinguished Houses with a worldwide presence

Able to commit from Jan - April 2025.

Responsibilities:

• Expands personal product knowledge on electronics components.
• Supporting buyers in pricing updates in the systems.
• Manage supplier's delivery schedules, ensuring on-time delivery to customers.
• Review sales orders and generate purchase orders to supplier.

Responsibilities:

- Prepare sales quotation & related documents

- Able to understand & read construction / interior detailed drawings

- Liaison with designers, sub-contractors & suppliers

- Monitor work progress on-site

- Plan & ensure adherence to project schedule

- Budgetary control on project costing

- Progressive site updates to management

Requirements:

- Effectively bilingual

- Possess good Interior detailing knowledge

- Preferably with relevant working experience in Commercial Interior Industry

- Responsible & hardworking

- Mature with initiative and able to work independently

- Able to meet tight deadlines & handle work stress well

- Diploma in Building or Construction management, Quantity Surveying or

related discipline

Interested applicant please submit your resume with expected salary

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments.
• Work closely with Planners to ensure all the media plans are as per latest MOCO template and make sure all elements are incorporated.
• Prepare CI for all mediums and help Planners manage all material submission timelines.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Processing billing instructions with finance/shared service teams
• Mapping vendor invoices against billing instructions
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Media plan actualization and reconciliation on monthly basis. Support Planners to update the media plans based on actualized amount.
• Participate in finance WIP & Precision billing meetings to make sure Client's invoices get processed and meet billing timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion before end of following month of activity
• Resolve/respond to client billing queries

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations of the Aircon Team in PRISM+

• Supervising and managing daily delivery fleet operations and drivers
• Assist with day-day logistics and warehousing activities
• Liaising with customers to arrange appointments for installation
• Coordination and communication with delivery drivers
• Planning and routing of daily delivery routes
• Maintenance of driver data including leaves, working hours, and vehicle operability

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

As a technical support engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident.

What you'll be doing:

• Develop a deep expertise in the Wise API products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that.

• Support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership.

• Contribute significantly to troubleshooting and solving issues users report, both independently and collaboratively with engineering and commercial teams in Wise.

• Enable the rest of the team to support API users globally, by sharing and capturing knowledge and trends on the issues users are raising.

Job Responsibilities:

• Responsible for sales & leasing/rental of MHE - Forklift and Stackers.
• Responsible for leasing/rental of commercial vehicles - Vans and Trucks
• Source for new sales & leasing/rental opportunities
• Follow up on enquiries and new leads
• Maintain good relationship with new and existing customers

Job Requirements:

• O Level or equivalent.
• Minimum 2 years experience in related field
• Self-motivated and possess strong communication and negotiation skills
• Preferably possess own vehicle
• Attractive Remuneration! Basic + Commission + Transport + Allowance

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Job Description

• Manage full spectrum of monthly payroll processing and administration;
• Recruitment and selection process, posting of advertisements, shortlisting, arranging of interviews;
• Maintain and ensure proper documentation of employee database and personnel files;
• Performing general HR administrative functions such as processing of Work Pass, preparation of appointment / confirmation letters, insurance claims for Hospital & Surgical and Work Injury Compensation;
• Identify training and development needs within the company through job analysis, appraisal and regular consultation with department heads.
• Resolving employee grievances, disciplining and counselling employees and supervisors
• Administration of company insurance and license and medical insurance claims
• Process resignation, computation of leave balance and preparation of acceptance of letters to exit clearance
• Process dental and medical insurance claims; liaise with insurance company on claim issues
• Manage all regulatory legislations and communicate with the authorities;
• Attend to Governmental Agencies survey, e.g., MOM HR survey, BCA, etc.
• Handle worker's accommodation such as dormitory rental contract, check in & out and all related matters
• Any other ad-hoc duties which may be assigned

Job Requirements

• Diploma or Degree in Human Resource Management or relevant studies
• Minimum 3 years of relevant work experience
• Experience in Construction industry & handle migrant workers advantageous
• Possess high interpersonal and good communication skills
• Preferably with knowledge of Info-tech HR Cloud Software
• Have initiative and able to work well under tight candidate with minimum supervision
• Must be sensitive to confidential information and is discreet
• Proficient in Microsoft Office applications

Job Summary:

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

Job Responsibilities:

• Handle customer’s enquiries promptly
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on various requirements and rates
• Prepare shipping, LCL, FCL documentation
• Co-ordinate with import and export operations to ensure accuracy in documentation and invoicing
• Liaise & co-ordinate with carriers / customers / suppliers to ensure smooth delivery of shipments
• Sea freight quotation for adhoc COD customers
• Arrange for the packing / labelling of Dangerous Goods
• Provide quotations upon application
• Responsible for closing of files every month
• Responsible for DG declaration from time to time

Job Requirements:

• Diploma / Degree preferred
• Minimum 3 years of experience in freight forwarding (airfreight / seafreight)
• Possess excellent communication and interpersonal skills

We invite interested and qualified candidates to submit resume for consideration. We regret that only shortlisted applicants will be contacted.

Job Highlight

• Great career opportunity & progression
• Positive Working Environment

Job Description:

• Manage admin and performance related functions
• Interact with new patients and prepare Service Contracts
• Process fee invoices and handle fee collection
• Process patients’ payment (AR) and follow up with uncollected payment
• Manage account receivable (AR) and account payable (AP)
• Assist in Full Set account & GL
• Process billings that needed
• Perform compilation and analysis of key indicators where required
• Be involved in SOP preparation and digitalization
• Process and submission of claims like CHAS, Medisave or Insurance claim
• Support administration of customer service and client feedback
• Provide day-to-day administrative support to the operation team
• Any other ad-hoc project assigned by the Management

Job Requirements and Qualifications:

• Degree in any discipline from a recognized tertiary institution
• Proficient in Microsoft Office - MS Word and Excel
• Able to work during weekend when needed
• Working at Upper Changi Road North

Responsibilities and Duties

To coordinate in setting up Infrastructure and support Application Infra needs

Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards

Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary

Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects

Researching and recommending solution that best meet business needs and enterprise operational requirements

Provide technical support to application development teams

Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact

Knowledge in Kubernetes, Docker, Jenkins, DevOps, Other Container platforms

Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases

Knowledge in Networking (F5 GTM/LTM or any other SLB)

5 Years minimum professional experience and 3 Years minimum relevant experience

Experience in banking or financial services institutions preferred

Will need to work in shifts and in weekends

Team player to work with multiple teams and teammates

Kindly take note of the following details for shift work

Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

Shift Timing

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

Need to support including night shift, weekends and public holidays

Compensation:

SGD 3,950 (Fixed) + RSUs 

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

We are pleased to present an exciting opportunity for Project Executives to begin their professional journey in Singapore with Civica. We are looking for a bunch of talented graduates who can join us and start working on the MS office suit to do data updating and manipulation.

Our Project executives are required to support in compiling Collection Profiling Reports for MOE schools as a project deliverable. This role will provide key input and organisation of both daily operations and new initiatives within the team, and across the group.

This position is temporary and will take place from January 2, 2025, to January 31, 2025, offering a hybrid work arrangement.

What you will do to be successful in this role:

A Project Executive, you will be providing support in compiling data analytics reports for customers and you should also be able to provide administrative project support as required.

• Proficient in MS Office
• Highly organised, driven and proactive in approach
• Excellent time management skills and self-motivation
• Ability to work as part of a team and independently
• Basic IT skills and computer literacy is a must

Duties and responsibilities of your role may change from time to time to meet the needs and requirements of the business.

Why you'll love working with us 

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect: 

We're all different - and we love this about us. 

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. 

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues. 

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you. 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes.

Sapphire Windows Sales Executives are skilled in customer relations, have high EQ and are highly motivated individuals. They are tech-savvy, open to learning and believe in both working smart and working hard. In a team, they suss out market trends, tackle challenges and propose customised solutions to our customers. If you would like to be part of this team, read on!

Responsibilities

• Manage the sales cycle from cold calling and/or enquiries, through to presentations, quotations, closing and after-sales customer service.
• Gain market knowledge so as to identify new trends and sales opportunities.
• Achieve sales targets and KPIs set by the company.
• Weekly reporting in our in-house SAP software.
• Do reports and presentation slides using microsoft

Requirements

• Minimum GCE ‘O’ Level.
• Good command of English both spoken and written.
• Conversational Chinese is a bonus.
• At least 3 years of experience in sales.
• Possesses Class 3 driving license and own vehicle.
• Tenacious personality and able to work in sometimes rugged conditions at site.
• Believes in the more you do, the more you get.

Remuneration

Basic salary + commission + bonus

Company Overview

Sapphire Windows was established in 1989, and to date has completed more than 2500 projects in Singapore and around the region. Our high quality UPVC window and door systems are targeted at the most discerning customers.

We are in the manufacturing industry for the construction sector. Located in the Loyang Industrial Estate, we are in the midst of expanding from 15,000 sq ft to a 60,000 sq ft premise.

We strongly pride ourselves on delivering best in class windows and doors for homes and buildings. By combining technology with innovation, we have succeeded in engineering doors and windows that far exceed expectations of the customers and sometimes even the industry. By continuing doing what we do best, coupled with an open mind for ideas and innovation, we aim to make the years ahead of us the best years to come.

Why join us?

As we look towards the next stage of growth, we know that our most important asset are our people. Talented, driven and hardworking individuals with the ability to work closely in a team are valued highly, and these are the people spearheading our growth to reach new heights.

As we expand our teams throughout the company, we are seeking a new pool of dedicated people to grow with. If you are up for the challenge, apply now and we shall be in touch with you soon!

Maternity Cover from - January to April 2025.

Responsibilities

· Issue purchase orders to suppliers.

· Ensure right cost source is selected to issue purchase orders.

· Handle changes in suppliers delivery schedules.

· Generates and/or approves purchase order while maintaining inventory within company goals.

· Handle sales request for quotation (RFQ).

· Coordinate with sales team to do the order planning to match with customer request delivery.

· Ensures on-time delivery to customers from suppliers in proactive manner.

· Exhausts all possibilities in obtaining product to satisfy critical customer requirements.

· Expands personal product knowledge to effectively support sales.

· Purchase inventory to achieve maximum quantities at lowest possible cost.

· Ensures integrity of system information, including cost, resale and packaging.

· Review and approves requests for new part numbers to be added to system.

Requirements

· Diploma Degree in Electronics Engineer or related field.

· Minimum 2 years' related experience in Electronics Components, preferred on Passive Components/Connectors.

· Team player and willing to communicate with all levels.

· Good attitude, diligent, attention to the details and willing to learn.

· Able to multi-task and work under pressure in a fast-paced environment.

· Fluency in spoken English and Chinese (in order to liaise with Mandarin speaking Associates).

· Proficient in MS Office Applications.

Job Highlight

• Great career opportunity & progression
• Positive Working Environment

Job Description:

• Manage admin and performance related functions
• Interact with new patients and prepare Service Contracts
• Process fee invoices and handle fee collection
• Process patients’ payment (AR) and follow up with uncollected payment
• Manage account receivable (AR) and account payable (AP)
• Assist in Full Set account & GL
• Process billings that needed
• Perform compilation and analysis of key indicators where required
• Be involved in SOP preparation and digitalization
• Process and submission of claims like CHAS, Medisave or Insurance claim
• Support administration of customer service and client feedback
• Provide day-to-day administrative support to the operation team
• Any other ad-hoc project assigned by the Management

Job Requirements and Qualifications:

• Degree in any discipline from a recognized tertiary institution
• Proficient in Microsoft Office - MS Word and Excel
• Able to work during weekend when needed
• Working at Upper Changi Road North

Summary of Responsibilities:

• Ensure all calls & emails are answered in a courteous, friendly and prompt manner, following LQA standards and VOG initiatives
• Record accurate guest details in ResDiary
• Offer alternatives or Standby List to guests should the restaurant be fully booked
• Keep online portals open during slow periods
• Close online portals when restaurant is near fully booked
• Check that canceled or no show online reservations are removed from online portals backend
• Use ResDiary Promotion section & Promotions folder to advise guests of accurate and correct information
• Be up to date with Gift Central system
• Be up to date with Fairmont at Home
• Maintain collaborative working relationship with Restaurant Hostess and Restaurant Managers
• Follow SOP & email templates created by Dining Reservation Manager
• Ensure PCI Compliance for all credit card transactions
• Ensure smooth running of operations in the absence of Dining Reservations Manager & Assistant Manager
• Assist Senior Leaders as required
• Assist outlets when they are shorthanded (hostess/service)
• Generate IKE Reports (I Know Everything)
• Set up of Messages in ResDiary
• Set up of Promotions (discounts)
• Set up of Promotions (Events)
• Upkeep Online Health of each restaurant & bar (Accurate menus, time, info, pictures)
• Upload new menus on on all online portals

Qualifications:

• Minimum GCE ‘O’ Level or equivalent
• Basic call centre or F&B operation experience
• Fluent in verbal and written English.
• Good interpersonal, telephone etiquette and communication skills
• Computer Knowledge, i.e. well versed with emails, Microsoft word & excel, online information
• Seat and handle continuous calls for a prolonged time
• Prolonged glare from work station monitor
• Energetic and cheerful attitude in handling repetitive calls
• Ability to handle guest negative feedback
• Show empathy should a request not be met

Job Responsibilities:

• Manage and supporting export operations.
• Execute export documentation in compliance to customer, airline, destination customs and agent requirements.
• Manage Dangerous Goods (DG) team in shipment handling.
• Manpower planning, handling claims and incentives for the export operations team.
• Generating weekly and monthly statistics reports for Management reporting.
• Liaison for Singapore Customs matters.
• Engage with Ground Handling Agents for operational matters.
• Ensure operational compliance with regulations.
• Invoice recovery for all invoice pertaining to export office.
• Other adhoc tasks assigned.

Job Requirements:

• Candidate must possess at least ITE/ Diploma and preferred in Logistic/Transportation or equivalent study.
• Proficiency in MS Office (Word, Excel, PowerPoint) & equipped with IT skills will be preferred.
• Good at statistics and willing to undertake projects.
• Service Oriented with a high sense of urgency.
• Ability to communicate in fluent English and good writing skills.
• Willing to take shift duties.

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in ALPS Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for coordinating sea import shipments, managing import/export files, updating shipment statuses, and handling customer notifications. Responsibilities include processing invoices, checking shipment documents, and arranging transportation. You will communicate with clients, agents, and overseas offices, ensuring accurate data entry and compliance with company policies. Key tasks also include customs permit declarations and maintaining strong client relationships. Additionally, you will recommend process improvements and handle any ad-hoc duties.

Qualifications:

• Minimum 1 year of experience in relevant industry