Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Training will be provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in Airport Cargo Road. Our clients are in the Freight Forwarding Industry. You will be responsible for coordinating sea import shipments, managing import/export files, updating shipment statuses, and handling customer notifications. Responsibilities include processing invoices, checking shipment documents, and arranging transportation. You will communicate with clients, agents, and overseas offices, ensuring accurate data entry and compliance with company policies. Key tasks also include customs permit declarations and maintaining strong client relationships. Additionally, you will recommend process improvements and handle any ad-hoc duties.

Qualifications:

• Minimum 1 year of experience in relevant industry

Requirements:

• Diploma/Degree
• Min 5 years Sales experience in the freight forwarding industry, preferably in the Oil and Gas / Marine industry
• Good communication skill
• Motivated and self-driven

Job description:

1. Identify, acquire, develop and expand customer base in the different verticals within the Oil and Gas and Marine industry.
2. Follow up with customers/prospects on the RFQ/enquiry status.
3. Conduct presentation on proposals and deliverables to promote and achieve sales closure.
4. Customer relationship building and manage customers’ expectations by conducting regular visit and facilitating exchange correspondence
5. Keep abreast of market and industry development and give regular feedback and recommendation to internal organisation.

Job Responsibilities:

• Plan and assign equipment operators for aircraft pushback/towing, water/toilet servicing and supply of GSE equipment.
• Liaise with IGO/Maintrol/CEG for aircraft towing and other utilities servicing activities.
• Liaise with Equipment Maintenance team on equipment requirements/shortages.
• Maintain regular walkie-talkie communication with the equipment operators to ensure punctual departure of flights and any other changes in assignment for any services.
• Attend to customers’ requests/complaints (where necessary).
• Update the duty supervisor on any delay.
• Carry out any other duties as assigned.

Job Requirements:

• Higher Nitec / Diploma in Aviation or Aircraft Mgt
• Candidates who are proficient in SAP and Microsoft Applications will have an advantage
• Must be able to perform shift works
• Work Location: Changi Airport

Job Responsibilities:

• Plan and assign equipmentoperators for aircraftpushback/towing, water/toilet servicingand supply of GSE equipment.
• Liaise with IGO/Maintrol/CEG for aircraft towingand other utilities servicing activities.
• Liaise with Equipment Maintenance team on equipmentrequirements/shortages.
• Maintain regularwalkie-talkie communication with the equipment operators to ensurepunctual departure of flights and any other changes in assignment for any services.
• Attend to customers’ requests/complaints (wherenecessary).
• Update the duty supervisor on any delay.
• Carry out any other duties as assigned.

Job Requirements:

• Higher Nitec / Diploma in Aviation or Aircraft Mgt with at least 2 years experience in the similar role in aviation industries.
• Candidates who are proficient in SAP and Microsoft Applications will have an advantage.
• Must be able to perform shift works

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Tier-3 Technical Support to customers and partners across JAPAC
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support 24x7 on an as-needed basis

• Review of draft / executed financing documents such as letters of offer / facility agreements & security / mortgage documents, validate draft financing and security documents against approvals, post acceptance documentation checks, preparation of instructions to lawyers / valuers / insurers and etc.
• Perform the daily BAU operations by supporting Business Unit’s post approval documentation processes till redemption / full repayment.
• Perform roles as the facility agent, security agent and/or account bank in syndicated financing. Activities including but not limited to active participation in negotiation of the legal documents, conditions precedent collation, conditions subsequent and covenant tracking, management of facility life cycle and information dissemination.
• Liaise with Business Units and external parties such lawyers / valuers / insurers.
• Perform checks to ensure legal and security documentation are completed, conditions precedent is fulfilled prior to activation of credit facilities, monitoring of conditions subsequent and ensure that the legal and security documents are being custodized.
• In charge of preparing letters / reports, updating of registers and custodians of documents.
• Manage day-to-day business transactions to ensure that the agreed turnaround time with the business is met
• Ensures accuracy, efficiency and meets the agreed turnaround time with the Business Units while minimizing operational risks and losses.
• Able to contribute to process improvements and participate in ad-hoc projects

Job Description

Responsibilities include but are not limited to the coordination of Sea Import shipments such as, opening import and export files using Sysfreight software, maintaining internal documentations, monitoring and updating statuses. Advising customers of shipments Arrival, arrange deliveries, process invoices (accurate currencies and verify shipment weight and volume). Correspondence with e-mail queries from overseas offices/agents and clients. Ensuring accurate data entry and excellent communications are maintained in a timely and efficient manner.

Key Responsibilities

• Declaration of Import and Export Customs permit

• Practice due diligent to ensure Bill of lading, invoices and all documents relating to shipment movements are properly checked

• Organise proper transportation required for pick-up or delivery

• Ensure all work is carried out according to our policy and procedures

• To communicate through emails, telephones and other forms of communication professionally

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in ALPS Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for coordinating sea import shipments, managing import/export files, updating shipment statuses, and handling customer notifications. Responsibilities include processing invoices, checking shipment documents, and arranging transportation. You will communicate with clients, agents, and overseas offices, ensuring accurate data entry and compliance with company policies. Key tasks also include customs permit declarations and maintaining strong client relationships. Additionally, you will recommend process improvements and handle any ad-hoc duties.

Qualifications:

• Minimum 1 year of experience in relevant industry

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Do you have a customer-first mindset and love playing Kahoot!? Then, this could be an exciting opportunity for you!

We're seeking a Sales Support Specialist to join our APAC sales team in our brand-new office spaces in Singapore! In this role, you'll respond to customer inquiries and processing orders. You'll play a crucial role in ensuring smooth sales operations and customer satisfaction.

If you're ready to join us in making learning awesome and support Kahoot!'s customers, we strongly encourage you to apply!

About Kahoot!

The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 500 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We collaborate across all of our teams to find creative solutions to our challenges, celebrate our wins together, and help each other learn something new every day. We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

We are looking for someone with the following qualifications:

• Proven work experience as a Sales support specialist or Sales support associate
• Experience with managing and using customer support systems such as Zendesk or Hubspot  is not a requirement, but it is definitely a strength that we’d value.
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Experience in handling customer complaints proactively.
• Fluent in English or native English speaking; excellent English writing skills.
• Has a customer-first mindset.
• Energetic, driven, open to change. 
• Self-starter, troubleshooter, reliable and trustworthy.
• Works well under pressure and keeps their head cool when workload increases.

Main duties

As our next Sales Support Specialist, you will be responsible for the following tasks:

• Handle priority support tickets from customers who qualify for premium support. 
• Manage billing questions, review pending orders and specific customers requests in regards to their subscriptions. 
• Providing troubleshooting assistance for customer orders, account statuses and relevant problems
• Assist channel partners and provisioning of licenses
• Have extensive knowledge of our products and stay in the loop with all updates. Both the platform and the app as well as any additional paid features. 
• Provide information to the product teams on possible improvements based upon customer feedback.
• Contact with customers will primarily occur via email, but video and phone support might be required. 
• Collaborate with account managers, stay updated on product launches, and suggest sales process improvements.

The Sales Support Specialist's duties include other duties reasonably associated with the position. The Employer may change the duties as required from time to time.

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn't get better than that! :)

Please submit your application by November 14th. We look forward to hearing from you!

Job Responsibilities:

• Build, develop, and maintain strong customer relationships with business partners, including academic and public institutions, hospitals, major clinic chains, pharmacies, dealers, and agents.
• Generate repeated sales and cultivate long-term, value-driven collaborations.
• Provide market feedback and implement relevant sales strategies.
• Establish and maintain a positive company image and customer relationships, including developing key customers.
• Exhibit excellent market sensitivity and adaptability to market changes.
• Regularly summarize and analyze sales results, submitting relevant data and reports.
• Manage and respond to queries from potential customers and follow up on leads and referrals.
• Collaborate closely with the Sales team on sales plans to achieve or exceed sales targets through value creation selling activities.
• Stay updated with product knowledge and informed about competitors’ products.
• Provide accurate forecasts, pipeline data, and market intelligence on competitors to management.
• Maintain an up-to-date customer list with contact details.
• Lead and manage the sales team's KPIs, ensuring timely achievement of targets.
• Collaborate with cross-functional leadership teams to align business development goals with overall organizational objectives.
• Perform any other ad-hoc duties or projects within the sales and marketing function as required by the management team.

Qualifications:

• Strong network in the medical device and pharmaceutical business.
• A Bachelor Degree with at least 2 years of relevant experience (others are welcome to apply).
• Familiarity with in vitro diagnostic products such as lateral flow immunoassay, PCR, and Immunoassay.
• Understanding of IVD product development and commercialization lifecycle.
• Strong project management skills, including planning, execution, and timely communication.
• Excellent presentation skills.
• Preferred majors: biology, medicine, laboratory science, immunology, pharmacy, or quality engineering.
• Enthusiastic, proactive, and down-to-earth work attitude with strong communication and execution abilities.
• Results-driven and a team player.
• Meticulous with a strong sense of responsibility, able to handle stress and tight schedules.

• Attending to and addressing guests enquiries
• To deliver professional and expert concierge services to customers.
• Communicate responses in a clear, professional, timely and concise manner.
• Establish relationships with customers with a positive customer experience feeling after every contact.
• Maintain reservation platform
• Assist events calendar, enquiries, site visits
• Processing bill payments

• Pleasant and outgoing personality
• Positive service attitude, coachable
• Able to multi-task
• Able to work on weekends and public holidays

• 5 day work week
• Variable and daily incentive scheme
• Free shuttle bus from Tanah Merah MRT station

Job Description & Requirements

· Carry out end-to-end recruitment, on-boarding, employee exit management, performance management, implementation of HR policies and procedures, staff training & development

· HR administration such as data entry, filing, prepare employment contracts, letters and other documentation

· Conduct staff orientation and regular briefing on company policies and procedures

· Support in monthly payroll including attendance checking and Overtime processing

· Administration on Foreign workers work pass renewal & MYE matters, dormitory (staff housing) & others

· Administration on employee insurance, government paid claims, staff benefit claims, employee training and others

· Prepare and Deliver timely and accurate data, reports and office administration

· Participate in HR projects and provide any other HR support assigned

Requirements:

· Diploma or Degree in Human Resources or Administrative / Business Studies

· Minimum 1 year of full construction HR working experience as generalist including payroll processing.

· Familiar with MOM regulations and HR practices

· Prefer English and Mandarin speaker

working days: Monday - Friday (9am-6pm）Saturday (9am-1pm)

About the role

The Senior Payroll Executive is responsible for full spectrum of payroll function including processing of salaries/ wages, pay adjustment, CPF submission, annual tax filing as well as regular headcount & reporting related to payroll, ensuring a high level of data accuracy and compliance. This is a one-year contract position.

What you will be doing

• Manage mid to complex monthly payroll processing across different shift patterns including overtime pay, festive advance pay, ad-hoc payroll and allowances.
• Ensure timely submission of tax clearance for non-local leavers.
• Prepare various quarterly accrual and provision reports for Finance reporting.
• Assist in preparation for journal posting to Finance system.
• Assist to prepare pre-payroll activities (e.g month end data for payroll checking, leave and attendance checking).
• Manage stakeholders enquiries relating to payroll costs, reports and grants computation.
• Any other ad-hoc duties as required.

The successful candidate

Essential

• Bachelor’s degree or relevant certification in HR
• Experience in payroll processing for both white-collar and blue-collar employees
• Highly proficient in MS Excel
• Meticulous
• Highly organised

Desirable

• Prior experience with BIPO system will be an advantage

Responsibilities:

• Assist in all duties and responsibilities related to project management for the assigned trade event(s) from planning, execution to completion.
• Assist Project Lead to monitor timelines and milestones are adhered and updated.
• Assist to capture meeting minutes as and when required.
• Perform day-to-day administrative functions and be the point-of-contact for both internal and external parties to ensure successful implementation and delivery of the project tasks.
• Assist Project Lead in coordinating and working with the Operations team to manage and oversee the logistics requirements within the event cycle among stakeholders, service providers, venue managers and attendees.
• Ensure IT security SOPs set in place are complied by internally and by external vendors hired to service the event.
• Day-to-day administration to facilitate scope of work.
• Ensure that databases are maintained and kept up to date after event.
• Look at creative ways to deliver a high quality and memorable experience for attendees.
• Any other tasks as may be assigned from time to time by your reporting officer and Director.

Requirements:

• Degree or Diploma holder.
• Preferably with 1 year of experience in related field, applicants with no experience may apply too.
• Proficiency in MS Office.
• Possess experience in organising a virtual and/or hybrid event preferred.
• Strong presentation, interpersonal, communication skills with client-service orientation.
• Possess good planning, organisational and multi-tasking skills.
• Possess good communication & negotiation skills.
• Possess a positive attitude and high standards in work ethics & personal integrity.
• Good time management skills with the ability to prioritise, work under pressure and meet deadlines.
• Ability to work in a fast-paced and highly cross-functional organisation.
• Possess good working attitude and willing to learn.

Job Description:

• Perform functional and aesthetic inspection of aircraft cabin interiors.

• Document any defects, perform troubleshooting and carry out rectification.

• Support cabin modification, retrofitting and component repair tasks.

• Any other duties as assigned by the supervisor

Requirements:

• NITEC / Higher NITEC, preferably in an Engineering discipline

• At least minimum 2 years of relevant aircraft cabin maintenance experience

• Able to work flexible hours, including weekends and public holidays (rotating shift hours)

Job Objective/s

Overall management of technical operations, including management of a diverse team of skilled IT professionals. Striving to reach several relevant business targets and reporting progress to Management. Managing effective security measures to minimise risks to security

Duties and Responsibilities

• Oversee all technology operations (e.g. network security) and evaluate them according to established goals
• Devise and establish IT policies and systems to support the implementation of strategies set by upper management
• Lead the team to develop internal ERP system.
• Analyze the business requirements of all departments to determine their technology needs
• Purchase efficient and cost effective technological equipment and software
• Inspect the use of technological equipment and software to ensure functionality and efficiency
• Identify the need for upgrades, configurations or new systems and report to upper management
• Coordinate IT managers and IT staff and other professionals to provide guidance
• Control budget and report on expenditure
• Assist in building relationships with vendors and creating cost-efficient contracts

Qualification Guidelines

Minimum Education

Bachelor’s Degree in Computer Science / IT

Minimum Experience

Minimum 10 years’ working experience with IT Management background.

Specific Knowledge / Skills

Proven experience as IT Director or similar role

Experience in analysis, implementation and evaluation of IT systems and their specifications

Sound understanding of computer systems (hardware/software), networks etc.

Very knowledgable with ERP/MES system implementation

Knowledgable with DMES and Odoo systems

Experience in controlling information technology budget

Excellent organizational and leadership skills

Outstanding communication abilities

Export role

• Prepare and execute Air Waybill, for perishables, general cargo, consolidated shipments, etc using Freight Master
• Prepare export documents (eg cargo acceptance checklist, cargo security certificate, indemnity letter etc) and airline labels
• Ensure all export cargo are properly marked and labelled prior to transfer to airlines
• Give instructions to Drivers/Cargo-hands on the transfer of cargo for export
• Declare Export Cargo Clearance Permit including Certificate of Origin (CO)

Requirements

• At least 1 year relevant experience in freight forwarding
• Proficient in Microsoft Office
• Team player with good attitude and initiative

We are seeking a motivated and detail-oriented individual to join our team as a Dormitory Supervisor cum Store man. The ideal candidate will be responsible for overseeing inventory management, warehouse operations, stock control, team management, and communication within the dormitory facility.

Key Responsibilities:

• Enforce dormitory rules
• Arrange and allocates rooms for the internal and sub-contractors' workers
• Prepare and maintain all the check in and check out record in the system
• Liaise with HQ and Site for dormitory related matters.
• Attend to company request and handle workers’ problems
• To conduct random room inspections to check on general upkeep and also to verify that only authorized persons reside in the units
• Perform joint inspection for taking over of non-renewal units and handing over of new tenancy units
• Responsible for the all the administration related matters in dormitory
• Maintain accurate inventory records e.g. in and out reporting and perform regular stock checks.
• Organize storage areas to ensure accessibility and neatness.

Requirements:

• Min 1 year experience in dormitory management
• Good interpersonal, communication and leadership skills.
• Alert and possess good observational skills.
• Experience in the Security Industry will be an advantage.
• Seniors and Retirees are welcome to apply.

We’re searching for a Data Center IT Operator to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Perform shift duty to support 24x7 DC Operations stand-by duties for emergency.
• Assist to oversee the IT equipment hardware inventory on individual rack inside the DC
• On-site Management of works conducted within the Data Centre such as site preparation, site survey, network cabling, electrical wiring, air-conditioning, building power supply (including power generator) tests, infrastructure & System maintenance, on-site/off-site standby activities etc
• Coordinate preventive maintenance for Data Centre downstream infrastructure which includes Uninterruptible Power Suppler (UPS) systems, Water Detection systems, Fire Suppression systems, PDU, CCTV systems, Card Access systems etc.
• Operate Electronic Visitation Management System (Update Authorizer and customer access request accurately and promptly).
• Remote Hand Support (Media Management, Visual Inspection, Reboot devices, staging room, Physical connect/disconnect of HDD, network cable connectivity test, insertion of fibre SFP).
• Handle input and output media with due care for integrity of data and utility of media for subsequent use, including off-site storage.
• Perform Event Monitoring for Data Centre Facilities infrastructure to ensure they are functioning optimally (e.g. UPS, power, temperature control, humidity, water detection sensor, etc.)
• Perform event monitoring for IT Systems and Network infrastructure.
• Perform incident escalation. Ensure incidents are responded and attended to. To redirect for 2nd or 3rd Level resolution base on criticality, impact and customer Service Level Agreement (SLA).
• Manage and mitigate escalations of high impact system failures and assist in tracking the incidents till closure.

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The Role

You will be responsible for ensuring that all products, processes meet the established quality standards. The role involves monitoring the quality standards of our vendors, conducting quality checks on samples, implementing continuous improvement measures.

You will work closely with cross functional teams to ensure compliance with industry regulations and customer requirements, enhancing product reliability and customer satisfaction.

You will need the ability to be both hands on and quick to think on your feet when dealing with our network of Suppliers. This is an exciting and pivotal role in the Sourcing, Production & Quality team that requires a go-getter with a positive mindset, have initiative, as well as enjoy working in a fast paced environment. 

You should have / be

• Bilingual in English and Chinese
• Self-motivated to deliver results, keeping a curious, proactive and innovative mindset
• A good sense of timeline coordination and scheduling
• Ownership of task with a mission-focused approach
• Strong attention to details
• High learning agility
• Comfortable working with data, reporting information tools and technologies to simplify production tracking processes
• Great at maintaining multitasking and execution abilities under tight deadlines
• To embrace change, manage change with a positive outlook and taking business needs as a priority
• Actively promoting effective communication to facilitate and drive resolution with internal and external stakeholders
• A passion for fashion is a must, interest in sustainability is a plus

Key Responsibilities

1. Quality Assurance and Control:

• Develop, implement, and maintain quality control standards across all assortments
• Work with 3rd Party QC inspections to conduct regular inspections and audits of production processes to ensure compliance with quality standards
• Prepare washcare labels on time upon order placement
• Review and approve materials and products before shipment
• Prepare required QC files ready for inspection
• Monitor and evaluate production processes to identify quality issues and recommend corrective actions

2. Process Improvement:

• Analyse quality data to identify trends and areas for improvement
• Collaborate with cross teams & tea leads to implement process improvements and corrective actions
• Lead initiatives to enhance product quality, reduce defects, and minimize waste
  

3. Compliance and Documentation:

• Ensure compliance with industry regulations, company policies, and customer requirements
• Maintain accurate and up-to-date documentation of quality control procedures, reports, and certifications
• Prepare and present quality reports to team leads
  

4. Supplier Relationship Management:

• Conduct monthly catch up with vendors to share back on their performance
• Understand vendor constraints and bridge internal stakeholders
• Collaborate with vendors to ensure the quality of raw materials and components
• Conduct supplier audits and assessments
  

5. Team Collaboration and Training:

• Work closely with sourcing, production, product development & commercial teams to ensure quality standards are met
• Work closely with the customer care team to address customer complaints and ensure timely resolution of quality issues
• Train and mentor staff on quality control procedures and best practices
• Promote a culture of quality awareness across the organisation

• Diploma/ Bachelor’s degree in Quality Management, Apparel Merchandising, Garment Product development
  2-3 years of experience in quality assurance/control, preferably in Apparel & Fashion
• Strong knowledge of quality management systems (QMS) and industry standards such as ISO 9001
• Experience with Lean methodologies is a plus
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills

Key Competencies

• Attention to detail and a commitment to excellence
• Ability to work independently and as part of a team
• Strong organisational skills with the ability to manage multiple tasks
• Ability to handle pressure and meet deadlines

1. Flexible Work Arrangement

• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

Benel Singapore Pte Ltd, established in 1988, is a specialist brand that is focused on making office furniture that serves its purpose and the wellbeing. With more than 30 years of experience, Benel is the one- stop office furnishing solutions company, offering products alongside an integrated consultancy and planning service.

We are looking for a highly motivated, result-oriented HR and Administrative Executive to join our Benel team.

Human resource function.

1. Responsible for overall system in HR department and oversee full spectrum of HR.
2. Process monthly payroll, government grants/claims, budgeting, administer/ support annual increment exercise and bonus payrout.
3. Responsible for MOM survey, work pass administration, various of government paid leave.
4. Understanding and executing staffing requisition, requirements and issues from all departments
5. Draft and update of documents such as job descriptions, employee handbook, performance appraisal, forms, policies and other HR related documents.
6. Screening the candidates by resume shortlisting, phone interview and personal interviews; coordination with the concerned departments & background verification of the shortlisted candidates.
7. Maintain employees’ leaves, medical and attendance record. Keeping track of employees’ attendance / absenteeism.
8. Onboarding program and briefing to new employee
9. Attending / Understanding employee’s grievances in their work engagement level and implement.
10. Conduct exit interviews to identify reasons for employee’s termination
11. Planning of company events or employee engagement activities.
12. Support Manager, General Administration of HR initiative and project.
13. Other HR related Ad-hoc works.

Administrative function

1. Provide assistance to the Finance department on daily processing of Account Receivables and Account Payables
2. Perform general office administration work including insurance, road tax renewal, upkeep of office premises, etc;
3. Liaise with external vendors for outsourced services provided to the company;
4. Maintain and update IT Asset Management list
5. Perform internal ISO audit within the company and maintain ISO documentation;
6. Oversee employees’ compliance with company rules
7. Assist in the Occupational Safety of the company

Requirements

1. Minimum 2 years of working experience as HR generalist with full spectrum of HR
2. Ability to work independently under minimal supervision
3. Ability to work well with a team across multiple departments - people-oriented
4. Computer literate particularly with Microsoft Outlook, Microsoft Excel, Microsoft Word & Microsoft Power Point.
5. Strong organizational skills with excellent attention to details, willingness to develop & learn new skills.
6. Good writing, analytical and problem-solving skills.
7. Discretion, confidentiality and professionalism at all times.

Benefits

1. Health Insurance

2. Professional development

3. Promotion to permanent employee upon end of contract

Expected start date: Immediate

Job Overview

The HR Operations Executive is responsible for managing essential HR-related operational functions, including the employee database, personal lockers, uniforms, personal protective equipment (PPE), canteen, vending machines, gym, and company transport services. This role involves soliciting employee feedback, managing vendors, ensuring compliance with safety and regulatory standards, and handling administrative tasks. The HR Operations Executive will also manage budgets, stock levels, billing, payments, and provide general support to ensure the smooth functioning of HR operations. This role reports to Head, Employee Engagement & Ethics.

Key Responsibilities

1. Employee Database and Resource Management

• Employee Database: Maintain and regularly update the employee database, ensuring accuracy and completeness of records.
• Lockers and Uniforms: Oversee the allocation and maintenance of personal lockers. Coordinate the distribution and refreshment of uniforms and PPE, ensuring timely availability.

2. Vendor Management and Coordination

• Vendor Selection and Management: Oversee the selection, onboarding, and ongoing management of vendors for transportation, canteen, vending machines, uniforms, and PPE.
• Performance Monitoring: Regularly review vendor performance to ensure adherence to contract terms and Master Service Agreements (MSA), and manage payments and necessary documentation, such as LTA letters for transportation providers.
• Employee Feedback: Solicit feedback from employees regarding uniforms, PPEs, canteen, vending machines, gym, and company transport services to ensure their needs are being met.
• Service Improvement: Collaborate with vendors to improve service standards and ensure employee satisfaction with the services provided.

3. Stock Monitoring and Replenishment

• Inventory Control: Monitor stock levels of uniforms and PPE, ensuring timely replenishment to avoid shortages. Manage inventory efficiently to support operational needs.

4. Administrative Support and Budget Management

• Budget Management: Develop and manage budgets for HR facilities and vendor services, ensuring expenditures stay within approved limits.
• Reporting: Regularly report on budget status, highlighting variances and proposing corrective actions.
• Employee Support: Provide administrative support and respond to employee inquiries related to services such as transport, canteen, and other HR facilities.

5. Compliance and Safety

• Regulatory Compliance: Work closely with Health, Safety & Environment (HS&E) and risk management teams to ensure that HR facilities and services comply with all relevant health, safety, and regulatory requirements.
• Risk Mitigation: Conduct regular inspections of HR facilities and services in collaboration with external vendors and internal HS&E stakeholders to identify and mitigate risks.

Qualifications

• Education: Diploma or higher in Human Resources, Business Administration, or a related field.
• Experience:Minimum of 2 years of relevant experience in HR administration or a similar role, with exposure to vendor and facility management.
• Skills:Proficiency in using HR software and tools such as MS Excel, Mail Merge, Power Apps, SAP, and Prosoft.
• Strong verbal and written communication skills for effective interaction with employees, vendors, and internal teams.
• High level of accuracy and attention to detail, particularly in database management, payments, and compliance reporting.
• Excellent organizational and time management skills to manage multiple responsibilities effectively.
• Problem-solving skills and the ability to implement practical solutions in day-to-day operations.
• Experience in vendor management, contract reviews, and performance evaluations.

Key Attributes

• Detail-Oriented: Strong focus on accuracy and thoroughness, particularly when managing employee records, stock levels, budgets, and payments.
• Service-Oriented: Commitment to improving employee experience through effective vendor management and service enhancements.
• Organized: Capable of managing various operational tasks and priorities in a timely manner.
• Problem Solver: Ability to identify operational inefficiencies and proactively implement solutions.
• Team Player: Works well in collaboration with colleagues, external vendors, and internal HS&E stakeholders to maintain a smooth HR operation.

Qualification/Experience

Education: Diploma or higher in Human Resources, Business Administration, or a related field. Experience: Minimum of 2 years of relevant experience in HR administration or a similar role, with exposure to vendor and facility management. Skills: Proficiency in using HR software and tools such as MS Excel, Mail Merge, Power Apps, SAP, and Prosoft. Strong verbal and written communication skills for effective interaction with employees, vendors, and internal teams. High level of accuracy and attention to detail, particularly in database management, payments, and compliance reporting. Excellent organizational and time management skills to manage multiple responsibilities effectively. Problem-solving skills and the ability to implement practical solutions in day-to-day operations. Experience in vendor management, contract reviews, and performance evaluations.

• Ensure customers queries, complaints are addressed in a timely manner with appropriate solutions
• Build and maintain relationship with customers to fulfil requirements and upkeep customers KPIs
• Escalate unresolved issues that require managerial attention
• Coordinate with agents, carriers, vendors, overseas offices, COE and customers to ensure smooth transactions
• Execute AWBs, weight amendments, close daily Console and ensure on time cargo up-lift
• Responsible for day to day processing such as permit declaration, checking and labelling of cargo, arranging for collection based on customer's request
• Support productivity enhancements for airfreight operation
• Actively engages in freight system digitalization initiatives throughout the network
• Ensure all shipping processes have timely closure i.e. from receiving of request, invoicing, etc
• Ensure all freight cost, details and processes are kept up to date in Cargowise
• Ensure all freight documents, including billing invoice, reaches the customer in a timely manner
• Ensure monthly performance reports such as transit time, urgent shipment and damage report are generated
• Ensure company policies & procedures, confidentiality, legal and ethical guidelines, such as Delegation of Authority are clearly communicated and adhered to
• Provide on the job training and guidance to junior or new team members
• Observe and abide by ISO requirements per the QEHS manual

Qualifications and Experience

• Post-Secondary, Diploma or equivalent
• 3 to 5 years in Freight Forwarding Industry
• Good knowledge of Pricing for Air Cargo Service & Operations
• Working knowledge of International Trade Legislation Compliance
• Good Customer Management
• Strong knowledge of Freight Management Systems including Cargowise, local customs (SG Customs) & trade portals (Tradenet)