Essential Functions

1. Manage the recruitment process including job postings, screening, interviewing, and onboarding of new employees.

2. Assist in developing HR policies and procedures to ensure compliance with legal and regulatory requirements.

3. Monitor and manage employee performance evaluations, career development, and training programs.

4. Administer employee benefits programs and ensure smooth enrolment and communication of these programs to employees.

5. Facilitate employee engagement initiatives and support a positive organizational culture.

6. Handle employee relations issues, conducting investigations and resolving conflicts as necessary.

7. Maintain HR records, ensuring confidentiality and compliance with data protection laws.

8. Prepare reports and analytics on HR metrics, providing insights to management for decision-making.

9. Support financial administration tasks related to payroll processing and budget management.

10. Perform other HR-related duties as assigned by the HR Manager.

• Bachelor’s degree in Human Resources, Business Administration, or related field.

• Minimum 2 years of HR experience, preferably in a corporate environment.

• Strong understanding of employment laws and regulations.

• Excellent communication and interpersonal skills.

• Proficient in Microsoft Office Suite and HR management software.

• Recruit volunteers through various channels, including participation in community events, social media campaigns and online platforms to attract new volunteers.
• Develop and implement strategies to enhance volunteer recruitment and retention efforts.
• Conduct comprehensive orientation and training for volunteers to enable them to perform their duties effectively.
• Work closely with Senior Care Centres and Active Ageing team for volunteer deployment based on program needs, as well as volunteers’ preferences and availability.
• Monitor volunteer performance and gather feedback from volunteers, staff and stakeholders to improve volunteer engagement and volunteer management practices and processes.
• Build and maintain strong, positive relationships with volunteers, staff and stakeholders.
• Maintain administrative tasks related to volunteer management, such as maintaining of accurate volunteer records, managing databases and handling relevant correspondence.
• Plan and execute volunteer appreciation events and initiatives, including acknowledgements on social media.
• Coordinate and manage special assignments or projects involving volunteers, such as facilitating research studies, school projects or interviews with volunteers.
• Stay updated on emerging trends and best practices in volunteer management to enhance efficiency and volunteer satisfaction.
• Be available to work on ad hoc weekends to support community events and ensure smooth operation of programs.
• Attend to any other responsibilities and duties assigned by the reporting officer.

Job Holder Requirements and Qualifications:

• Degree or Diploma in any discipline. Certifications in management, social services or related field would be advantageous.
• Preferably with at least 1 year of working experience in volunteer management or a related field
• Strong communication and interpersonal skills

Please send your resume to [email protected] indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.

Japanese MNC
Salary $3000-$4500
East
Industry: Electronic Component Manufacturer
Monday to Friday 9am to 6pm

Training provided

Responsibilities:

• Administer and upkeep IT infrastructure, documentation, user accounts and SOP
• Provide IT operations and its functions to our local and regional offices for IT infrastructure, network, security, IP telephony as well as maintenance and update of users’ computer systems
• Provide technical support to staff/end users on PC hardware, software, applications and other IT related requests
• Assist in conducting user training on systems, software applications and IT security
• Assist to deploy and manage software applications, solutions and their enhancements to existing and new users
• Assist in tracking of IT Assets/Equipment, purchase of IT related equipment and control IT related inventories
• Ensure security of data, network access and systems backup
• Provide support, including after office-hours support, in the event of service outages, system maintenance or implementation

Requirements

• Bachelor degree in computer science, or Diploma holder with 2 years working experience with a technical major.
• 2 years system administration experience.

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Are you ready to make a meaningful impact by ensuring the seamless operation of high-tech systems that support national infrastructure? Join our elite IT infrastructure support team as an IT Support Engineer and help maintain the operational uptime of mission-critical biometric devices at key locations. You’ll be part of a dynamic team dedicated to keeping vital systems running smoothly, 24/7.

Roles & Responsibilities:

• System Implementation & Configuration: Assist in the installation and configuration of PCs, workstations, operating systems, applications, and related peripheral devices to support project teams.
• Critical On-Site IT Support: Provide first-level on-site IT support  on a rotational shift, including public holidays (7 am to 3 pm / 3 pm to 11 pm), ensuring operational uptime of essential systems.
• Troubleshooting & Escalation: Investigate and resolve issues, providing timely updates to the Project Manager on major escalations.
• Proactive System Monitoring: Perform daily health checks and inventory assessments to prevent downtime and ensure all systems and devices are fully operational.
• Technical Support Expertise: Utilize your hands-on experience in troubleshooting and maintaining PCs, peripherals, and applications in a Windows environment.

Why Join Us?

• Gain hands-on experience managing and maintaining advanced biometric devices crucial to national security.
• Sharpen your troubleshooting skills while ensuring uptime in time-sensitive, mission-critical environments.
• Learn to navigate SLAs and KPIs, vital for ensuring top-tier service delivery.
• Grow into a leadership role, overseeing a team responsible for providing IT support services in critical environments.
• Shift Allowance: Be rewarded with shift allowances for working on a rotating schedule.
• Transport Allowance: Receive a transport allowance to cover your commuting needs.
• Standby Allowance: Standby duties are compensated with a standby allowance.
• Public Holiday Pay: Earn additional pay for public holidays.

If you're driven by the challenge of maintaining essential systems that keep the nation running, and want to develop your career in IT support, this is the opportunity for you! 

• Operational Experience: Prior exposure to IT operational environments is advantageous.
• Team-Oriented: Strong collaboration skills and the ability to support your colleagues in a fast-paced environment.
• Self-Starter: Ability to work independently and take ownership of your tasks.
• Qualifications: Certification in Nitec, Higher Nitec, or a Diploma, ideally with an IT focus.
• IT Enthusiast: A passion for IT Service Management and a willingness to work rotational shifts.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Position Overview: We are seeking a skilled Information Technology Recruitment team leader with extensive knowledge of the Australian technology market to join our dynamic team. This role requires expertise in sourcing and evaluating candidates for specialized IT positions, ensuring we attract top talent to drive our projects and initiatives.

Key Responsibilities:

• Collaborate closely with hiring managers to define technical job requirements and create comprehensive job descriptions for roles including data scientists, systems administrators, and cybersecurity professionals.
• Screen resumes for technical skills and relevant experience in areas like programming languages, cloud computing, AI/ML and database management. (Java, Python, R, Data Analytics, AWS, Azure, GCP, .NET core, Cybersecurity)
• Conduct initial technical assessments and phone interviews to evaluate candidates' proficiency in relevant technologies, methodologies and problem-solving abilities.
• Manage & mentor the team of recruiters, track and report on recruitment metrics, such as time-to-hire and candidate pipeline status, using applicant tracking systems (ATS) like Tallite, Greenhouse or Lever.
• Stay current on industry trends, emerging technologies, and best practices in IT recruitment to continuously improve sourcing and evaluation processes.

Qualifications:

• Bachelor’s degree in a related field; Master’s preferred.
• 8+ years’ experience as an IT recruitment team leader, within a tech-focused organization. IT recruitment experience in the Australian market is preferred.
• Deep knowledge and experience of various IT roles and technologies, including software development, cloud services, cybersecurity, and network infrastructure.
• Proficiency in using ATS and recruitment tools (e.g., Tallite, LinkedIn Recruiter, Hired, Stack Overflow Talent).
• Strong analytical skills to evaluate candidates' technical capabilities and alignment with job specifications.

POSITION TITLE: Executive Chef (Senior Management Level)

REPORTS TO: Restaurants Manager

PREREQUISITES:

Displays leadership in guest hospitality exemplifies excellent customer service and creates a positive atmosphere for guest relations.

Having an eye for detail and creativity to look at things differently will be a key to developing the Food and Beverage Experience.

Minimum 10+ Years in Hotel Indusry

EDUCATION:

Able to demonstrate excellent written and verbal communication in English.

Proficiency with computers and computer programs, including Microsoft Word, Excel, and Outlook.

Executive Chef Job Description:

An executive chef is a highly skilled culinary professional who is responsible for overseeing the operations of a kitchen or multiple kitchens. This role requires a deep understanding of food preparation, menu planning, and kitchen management.

The executive chef is responsible for designing and creating menus that are both innovative and profitable, while also satisfying the needs and preferences of their clientele. They must have a strong knowledge of culinary trends and be able to adapt to changing tastes and dietary requirements.

In addition to menu planning, an executive chef is responsible for managing the budget, ordering supplies, and ensuring that all kitchen staff are properly trained and motivated. They must also be able to work collaboratively with other members of the management team, including the restaurant manager and front-of-house staff, to ensure a seamless dining experience for guests.

Additionally, The executive chef must have excellent leadership skills and be able to motivate and inspire their team to produce high-quality dishes and provide exceptional service. They must also be able to work under pressure, manage their time effectively, and maintain high standards of cleanliness and safety in the kitchen.

Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation, and flavor for the dining rooms, banquets, and other food facilities, manage areas of profit, stock, wastage control, hygiene practices, and training within the kitchen resulting in outstanding guest satisfaction. responsible for the smooth running of the kitchen.

Executive Chef Duties and Responsibilities:

1. Trains develops, and motivates supervisors and culinary staff to meet and exceed established food preparation standards consistently.
2. Teaches preparation according to well-defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.
3. Display exceptional leadership by providing a positive work environment, counseling employees as appropriate, and demonstrating a dedicated and professional approach to management.
4. Should be able to provide direction for all day-to-day operations in the kitchen.
5. Understand employee positions well enough to perform duties in employees’ absence or determine appropriate replacements to fill gaps.
6. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
7. Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.
8. Executive chefs should advocate sound financial/business decision-making, demonstrate honesty, and integrity, and also lead by example.
9. Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
10. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
11. Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.
12. Review staffing levels to ensure that guest service, operational needs, and financial objectives are met.
13. Actively involved in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.
14. Determines how food should be presented, and creates decorative food displays.
15. Recognizes superior quality products, presentations, and flavor.
16. Ensures compliance with food handling and sanitation standards.
17. Follows proper handling and the right temperature of all food products.
18. Ensures all equipment in the kitchen is properly maintained and in working order by local Health department and hotel standards.
19. Review GSTS and RSTS comment cards for guest satisfaction results and other data to identify areas of improvement.
20. Coordinates with the purchasing department for the acquisition of needed goods and services.
21. Ensure all products are prepared consistently and meet departmental appearance/quality standards.
22. Ensure proper grooming and hygiene standards for all kitchen staff.
23. Ensures all kitchen employees maintain required food handling and sanitation certifications.
24. Ensure proper purchasing, receiving, and food storage standards in the kitchen.
25. Interacts with guests to obtain feedback on food quality, presentation, and service levels.
26. Actively responds to and handles guest problems and complaints.
27. Maintain Quality levels of receiving, storage, production, and presentation of food.
28. Ensure sufficient staffing levels are scheduled to accommodate business demands.
29. Follows and enforces all applicable safety procedures specified for kitchen and food servers.
30. Discuss daily food cost reports with key kitchen and F&B team members.
31. Review weekly and monthly schedules to meet forecast and budget.
32. Attend the daily morning meetings and other administrative sessions.
33. Identifies the developmental needs of kitchen staff and provides coaching, mentoring, and also helping them to improve their knowledge or skills.
34. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Also, interview and hire new applicants for the kitchen.
35. Frequently review finished products for quality and presentation before the orders are sent to guests.
36. Able to perform additional duties as requested by the hotel management as and when required.
37. Ensures disciplinary procedures and documentation are completed according to hotel operational Standards and Management Policy.

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

Cost Controller Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• To calculate the recipe cost based on the input from the Chef / Bartenders 
• Check the ingredients of the recipe – the quantity, the code, the cost price, the loss factor  
• To calculate the potential beverage cost for every bars/outlets – either based on the recipe cost or item price  
• Calculate the cost of event based on Banquest Beverage Control 
• To ensure in absence of POS system, the manual system’s compensating controls should include a chit system for all food orders sent to kitchen or bad for preparation/creation 
• To ensure creation for new/change of Discount Key must approve by Director of Food & Beverage, Director of Finance and Hotel Manager before creation. Outlet Manager must submit printed test check after key created. ( As Operationly Required) 
• To update Menu Engineering for all F&B outlets as followss 
• Revenue as per Sales Report from Point of Sales System  
• Cost as per on the Recipes provided by Chefs 
• Conduct stock take in the kitchens, bars, resturant, Food Store, Beverage Store, Tobacco Store and Wine Cellar 
• Involve in monthly Stocktaking for outlet and Store. Perform reconciliation for the Store inventory to zero variance end of day 
• Compile inventory summary for the hotel to facilitate month end closing and follow up with approval from Director of F&B, Director of SPA and Director of Finance to ensure full compliance with FRHI standard 
• To assist Cost Controller in F&B Flash Cost Report preparation twice a week. The task include Purchases and Store requisition compilation; Inter Kitchen Transfer; Inter Bar Transfer; Accrual and Food Credit (FAR Discount and S&P).  
• Invlove in F&B Cost Analysis for month end closing
• Compile and audit Daily Adjustment Report (F&B Discount) and follow up with the Cashier and Outlet Manager if there is any mistake/discrepancy to ensure timely submission of Daily Operation Package  
• Compile and audit Daily Micros POS Void Checklist and follow up with the Cashier and Outlet Manager if there is any doubtful transaction otr typical wrong posting to ensure compliance of Key Control Point and timely submission of Daily Operation Package  
• Support the Receviving operation that may be assigned from time to time.

The position is responsible for coordinating and administrating among rooms division team and correspondence with internal and external stakeholders, organization of the divisional work flow, follow-through on pending projects. He/she is to be a part of various aspect of operation in the delivery of the Raffles Singapore service experience throughout the entire guest journey.

Primary Responsibilities

Manages Administration and General

• Ensures Rooms Division’s smooth daily operation by performing all tasks in adherence with the code of ethics as issued by Raffles Singapore.
• Oversees the daily occurrence of departmental expenses for better control and oversight for the end-of-month profit and loss reconciliation.
• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication, assists departmental head with administrative duties whenever required/appropriate.
• Ensures all correspondences, messages, e-mails are responded in timely manner, disseminated accordingly, and remains confidential about all matters of such nature.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Executes Core Tasks of Guest Assistance

• Delivers the Raffles Singapore guest experience through a pre & post stay guest correspondence and handling guest inquiry.
• Upholds a flawless impression and perception of the Raffles Singapore products and colleagues.

Deals with Supplier and Maintains Contracts

• Takes responsibility for maintaining contracts related to Rooms division and deals with suppliers when modification is necessary.
• Handles all appointments and keeps track of diaries assigned.

Seeks Constant Improvement of Quality in Product and Services

• Ensures personal awareness of the activities and services within the hotel in order to promote the property and is responsive to guest inquiries.
• Ensures all work is followed as detailed in Standard Operation Procedures (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP).
• Leads the handling and follow up on any security incident, guest complaint, and colleague injured together with the Lobby Manager and always reinforces hotel values.
• Responds to guest feedback and TripAdvisor reviews.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

• Manage monthly management reporting according to Malaysian Financial Standards of Reporting
• Manage annual financial audit reporting and handle queries with Malaysian auditors and tax agent
• Review annual Tax Computation according to Malaysian tax rulings
• Draw up internal audit plan and execute implementation for Malaysian companies
• Handle full sets of accounts for Malaysian companies
• Manage daily accounting operations.
• Ad-hoc duties as assigned

Team Summary

The Regional New Business Development team is responsible for growing the acceptance and usage of Cybersource throughout the Asia Pacific (AP) region. The team is responsible for targeting net new merchants, acquirers and payment service providers as well as other companies accepting or facilitating payments to add them to our growing client portfolio. This team also works closely with other Visa teams to offer Visa acceptance solutions for checkout, processing, analytics, fraud, security and other digital solutions in the AP region.

What a Regional New Business Development Director does at Visa

• Identify prospects, drive pipeline development, manage the sales process and close new business specifically for thein-store channel
• Effectively lead revenue generation while meeting strategic business objectives
• Design and execute strategic sales plans and campaigns
• Collaborate with Cybersource market leads to identify, qualify and progress sales with prospects or cross-sell of other Visa acceptance solutions to existing Cybersource clients
• Meet or exceed challenging sales goals
• Actively contribute to the evolving business and product strategy
• Aid in the completion and presentation of RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new products
• Travel will be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

A strategic and experienced Director of IT to lead hotel technology initiatives and manage IT operations. To have a deep understanding of IT infrastructure, systems management, and technology trends, as well as the ability to align technology with organizational goals. This role is critical in ensuring our IT resources are efficient, effective, and secure.

Primary Responsibilities

• Strategic Planning: Develop and implement IT strategies that align with the organization's goals and objectives. Identify and evaluate emerging technologies to enhance business performance.
• Team Leadership: Lead and mentor the IT team, fostering a culture of innovation, collaboration, and continuous improvement. Set clear performance expectations and provide regular feedback.
• IT Operations Management: Oversee the day-to-day operations of the IT department, ensuring systems and services are reliable, secure, and meet the needs of the organization.
• Budget Management: Manage the IT budget, ensuring cost-effective allocation of resources. Prepare and present budget proposals and reports to senior management and owing company.
• Project Management: Oversee IT projects from conception to implementation, ensuring they are completed on time and within budget. Coordinate with cross-functional teams to achieve project goals.
• Cybersecurity Oversight: Develop and enforce cybersecurity policies and protocols to protect organizational data and systems. Stay updated on security threats and implement mitigation strategies.
• Vendor Management: Establish and maintain relationships with IT vendors and service providers. Negotiate contracts and manage service level agreements to ensure quality service delivery.
• Stakeholder Communication: Collaborate with other departments to understand their technology needs and ensure alignment with IT capabilities. Serve as a liaison between IT and other business units.

Other Responsibilities

• Evaluate, recommend, plan and implement IT Capital and Operational related projects for the Hotel including expenditure planning.
• Lead the overall IT Department and Business units in all aspects.
• Oversee all guest-facing technologies in the hotel and ensure reliable product performance, innovative service offerings, and deliver personalized and efficient support for the same.
• Manage the day to day operations, includes scheduling and monitoring of IT colleagues attendance. Required on-site support over any special events to be planned accordingly.
• Ensures compliance, controls and security are in place.
• Ensure all maintenance contracts are reviewed and in place for all IT systems.
• Maintain an inventory list for all IT equipment and tag (not limited to computers, laptops and printers).
• Conduct PCI training and any other IT related trainings.
• Ensure that the team consistently provides a high level of operational stability for property-based technology, and high levels of service and support to colleagues and guests.
• Maintain and promote core technology standards and maintain Accor best practices in respect to property systems.
• Ensure that Accor Technology Policies and Procedures are carried out, as outlined in the Systems Manager user Guide including IT Data Protection services, Data Back-up, PCI compliance and security.
• Facilitate owner’s appointed auditors for annual IT audit.
• Provide technical expertise and project management for all technology projects.
• Provide twenty-four hour support for mission critical systems as documented in the service escalation document.
• Effectively communicates technology related plans, actions and decisions with the hotel team.
• Ensures users are aware of the support processes.
• Implement and maintain backup and emergency procedures to ensure integrity of programs and data at all times.
• Be fiscally responsible by adhering to set budgetary guidelines.
• Responsible for IT monthly accruals and forecasting.
• Provide point of escalation support to Accor team.
• Be aware of the hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other reasonable duties assigned by the management.

Team Management

• Interview, select and recruit direct reports.
• Identify and develop team members with potential.
• Conduct performance review with the team.
• Constantly monitor team members’ appearance, attitude and degree of professionalism.
• Prepare detailed induction programs for new employees.
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

Span of Control

• IT Budget responsibilities
• IT Headcount responsibilities and Productivity

We are seeking a diploma holder (with up to 2 years of work experience) to join us, as the Business Support Associate, in our Business Management & Strategy APAC & MEA team in Singapore. This role is ideal for someone looking to start or build a career in procurement management, vendor management and marketing. You stand a good chance if you have a growth mindset, are highly dependable and have the curiosity, drive and tenacity to build a career with a market leader in a Fintech industry.

Your team

Business Management & Strategy team is a regional team which is accountable for managing business operations and implementing strategic initiatives in APAC, Middle East and Africa (APAC & MEA) region. The team is responsible to work closely with internal stakeholders to tackle their challenges, reshape perspectives and cultivate capabilities that enable the organization to achieve sustainable advantage. You will be part of a high performing and dynamic team focusing on delivering long term value.

Your key tasks 

• Support general business operations processes in Avaloq APAC & MEA
• Source and coordinate with vendors to ensure the timely and cost-effective production and delivery of materials including promotional items, merchandises and inventories
• Maintain and organize office and marketing inventories, ensuring adequate level of stock
• Manage procurement tasks such as creating and processing Internal Request Approvals (IRAs) and Purchase Orders (POs)
• Work closely with Sales and Marketing teams to ensure alignment and support across various projects and maintain accurate record of marketing activities, budgets and expenses
• Provide planning, logistical and operational support to Sales and Marketing teams for Internal and External corporate events
• Assist in ad-hoc marketing and communications projects as needed
• Manage extraordinary travel arrangements for Management where necessary, including visa, flight and accommodation arrangements

Job Responsibilities:

• Responsible to handle operations and documentations for ocean freight import / export, permit declaration and transportation
• Liaise closely with carriers / freight forwarders / vendors
• Ensure that all jobs are executed efficiently with accuracy in a timely manner, complying to the requirements of the customers
• Attend to email correspondence with customers & overseas agents
• Prepare billing invoices to customers and verify vendors' invoices
• Any other adhoc duties assigned by management

Requirements:

• Diploma in Logistics or equivalent
• At least 3 years of working experience in the related field is required for this position
• Familiar with permit declaration
• Specialized in Freight Forwarding or the equivalent
• Possess good interpersonal and communication skills
• Able to work independently in a fast-paced environment
• Positive working attitude

Scope of work
- Administrative support to Team and Directors

- Customer Service support (Online, phone call and various applications) Response to enquiry via email, phone call or walk-ins
- Resource administration (inventory + sourcing)
- Quotations & Invoicing via various platforms
- Data Entry and monthly operational reports

- Order processing and arrangement for deliveries

- May need to assist on cashiering at times

- Ad Hoc duties

Requirement

• Proficient in MS Excel, powerpoint and Words
• Customer oriented, Self-organized, Detail, meticulous and careful individuals (Data entry, Errors checking etc), strong work ethic, problem solver and willingness to adapt fast
• Good at organizing things properly
• Good with time management
• Ability to work under pressure and multi-task
• Team player with positive attitude
• Speaks and understand English
• Ability to use PS editing software an advantage
• Basic IT and use of social media would be advantages
• 6 days work week
• Daily Working Hours 9am to 7pm (Off on Sunday)
• Required to work during Public Holidays

Dress Code
- Top Uniforms provided

As Regional IT Auditor, you will add value and improve the bank’s Information Technology and Information Security operations by bringing an efficient and disciplined approach to the effectiveness of risk management, control, and governance processes. You will travel and work closely with internal audit counterparts on a regional scale to conduct audit visits. You will have the opportunity to work with the stakeholders to evaluate internal controls and providing recommendations to strengthen these processes.

The Regional IT Auditor will be responsible for conducting IT audits across the Asia Pacific region. This role focuses on evaluating the effectiveness of governance, risk management, and control processes within information technology environments across SMBC APAC offices.

Responsibilities

• Lead and/or execute Information Technology and Information Security audits independently and efficiently, which includes audit planning, key control evaluation and testing, report drafting, as well as follow-up and closure of issues. Perform these audit activities in accordance with the Bank's internal audit methodology.
• Assess the Bank's Information Technology and Information Security internal control environment to provide comprehensive insights into the current risk posture, identify potential vulnerabilities, and recommend strategic improvements. These recommendations aim to enhance the overall security framework and ensure compliance with regulatory requirements.
• Provide value-adding recommendations to management to address emerging issues or remediate identified weaknesses.
• Apply data analytics to assess the internal control environment.
• Establish and develop good working relationships with management of assigned Information Technology and Information Security functions, for which the candidate has been assigned risk assessment responsibilities.
• Contribute to the annual risk assessment exercise by developing a thorough understanding of the business strategy, plans, products, processes, performance, risks, and issues of the assigned Information Techology and information Security functions.
• Perform continuous monitoring on assigned Information Technology an Information Security functions to keep abreast on evolving markets, regulatory, business and operational changes to drive appropriate ongoing audit coverage.
• Perform continuous monitoring of assigned Information Technology and Information Security functions to stay informed about evolving markets, regulatory changes, business, and operational shifts. This ongoing monitoring helps drive appropriate audit coverage.
• Keep abreast of regulatory changes and industry best practices in Asia Pacific region (e.g. Singapore, Australia, India, Seoul, Taiwan, Vietnam, Thailand, etc).
• Participate in the team’s strategic initiatives and projects as opportunities arise.

Requirements

• Minimum of 6 years of experience in IT audit, preferably in a financial services environment. Experience in the APAC region is highly desirable.
• CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), or equivalent preferred.
• Familiar with the regulatory requirements specific to technology risk management in Asia Pacific (e.g. MAS, RBI, APRA, SBV, etc ).
• Familiar with execution of risk-based audit approach.
• Strong understanding of IT audit methodologies, cybersecurity controls, frameworks (e.g., COBIT, ISO 27001, NIST), and ITGC (IT General Controls).
• Proficient in both spoken and written English.
• Good interpersonal and stakeholder management skills.
• Good team player as well as able to work independently.
• Meticulous, disciplined and self-motivated individual with the passion to pursue excellence.

Responsibilities

• Prepare materials for planning meetings
• Assisting and supporting the sales team with marketing activities
• Provide support for marketing events and exhibitions as required
• Uploading marketing materials to online libraries, internet groups and social media sites
• Updating and maintaining the marketing department’s documentation and databases
• Other adhoc duties as assigned

Requirements:

• Minimum Diploma in Marketing
• Relevant experience will be an advantage
• Good interpersonal and communication skills, independent and ability to multi-task
• Bilingual (Fluent)
• Positive working attitude is required
• Experience in Retail / Fashion Industry will be prioritized
• Able to start work immediately

Job Highlights

· Independent work culture and vast learning opportunities

· On Job Training

· Walking Distance from MRT

Job Description / Responsibilities:

· Will be involved in supporting e-commerce and digital marketing business (Manage customer & product listings on marketplaces etc); across various department such as marketing, business development and operations

· Responsible for reporting and to be able to identify issues/anomaly in report

· Within a team; responsible for new features testing prior to launch to the market; Assist in preparation and implementation of marketing campaigns, including to create and review campaign creatives in line with business objectives to reach out to the market and cultivate the customer’s interest in our products and services in ways that strengthen our reputation and facilitate our continuous growth

· Manage day-to-day office administration and operations

· Work across various department on process improvement

· Able to adapt and react quickly to changing needs and business decisions

· Other ad-hoc duties as assigned

Job Requirements:

· Highly meticulous and pay attention to detail

· Willing to work on repetitive work with good quality, able to meet strict deadlines

· Good time management and organizational skills

· Proficiency in Excel, Work and Basic knowledge and skills in Adobe Photoshop or Adobe Illustrator would be a plus

· A team player with good communication & interpersonal skill, positive thinking, reliable, self-motivated and creative

· Good command of English spoken and writing skills

· Ability to handle multiple tasks, manage expectations and coordinate under tight timelines and pressure

Job Description:

Personnel to be deployed at the following hours:

• Mondays to Wednesdays and Fridays: 9.00am to 6:00pm, inclusive of ½ hr lunch break. [May be rotated to commence at 8.30am or 9.30am; 9 working hours apply].

• Thursdays: 9:00am to 5:30pm, inclusive of ½ hr lunch break. [May be rotated to commence at 8.30am or 9.30am; 8.5 working hours apply].

• Service not required on Saturdays, Sundays and gazetted public holidays.

• If the candidate is required to work beyond these hours or days, the candidate will be compensated with off-in-lieu.

The Services required are set out as follows:

1. Assist in administrative duties in the General Office;

2. Assist in checking of approval documents for procurement and sourcing for goods and services;

3. To support counter and telephone duties on a daily basis to clarify enquiries from school’s stakeholders and members of public;

4. To provide support of school-wide events in logistics and admin;

5. Any other duties as assigned by the school.

Requirements :

- Minimally a GCE “O” level pass in English and Maths or equivalent

- Good interpersonal and communication skills

- Good team player

- Good customer service skills

- Basic IT skills (eg word, excel) is preferred.

•       The incumbent will be one of the team members to support the preparation and submission of MAS regulatory reports.
•       Adapt and cater for constant developments within the regulatory framework and to advise and guide business units towards the proper and timely compilation of the required data.
•       Collaborate with Compliance, IT and various stakeholders on regulatory reporting matters and implement regulatory changes including comments on consultation papers.
•       Assist with MAS information requests and queries on MAS returns.
•       Liaise with external/internal auditors and tax agent.
•       Regular review of all processes to ensure operational risk and high risk audit points are mitigated.
•       Ensure all policy documents are regularly updated to reflect current market conditions.
•       Develop high performance culture as part of broader aspiration to build the finance regulatory reporting function.

KEY RESPONSIBILITIES:
Strategy and Planning
•       Provide support to Team Lead.
•       Review and implement financial accounting and control function in accordance with GAAP/Accounting Standard.
•       Ensure compliance to policies, procedures and guidelines set by Group and MAS/regulators.
•       Participate in regulatory related projects.
Statutory and Compliance Reporting
•       Liaise with internal and external auditors in the periodical audit of financial reports.
•       Oversee year-end audit and supervise the preparation of statutory accounts.
•       Prepare and review reports for submission to MAS and other regulators.
•       Assist/advise other SBUs/SFUs in providing the required statutory and compliance reports.
Others
•       Attend to any adhoc report requested from the management or regulator etc.
•       Involvement in new initiatives/facilitates implementation of new guidelines related to financial accounting and reporting matters.

Job Responsibilities:

We are seeking a highly motivated candidate for the position of Application Lead with proven knowledge and implementation experience in the Transaction Banking Cash management domain within Information Technology Department under System Office for Asia (ASO).

The successful candidate will be part of a growing dynamic regional team providing business solutions for cash management solutions. You will be supporting the Bank’s initiatives in Transaction Banking (Cash/Payment) domain, working with the business stakeholders to identify the business priorities, plan for the delivery of the solution, manage schedule and budgets, manage the risks/ issues and facilitate the system implementation across countries in APAC.

Key responsibilities in the regional transaction banking technology team include:
• Lead business initiatives in System Office for Asia. Plan and oversee IT delivery projects
• Manage business requirements, stakeholders and directing team/organisation to achieve the common purpose and goals
• Collaborating with stakeholders (main IT teams) to define, prioritize and develop project planning and budgeting requirements
i) Project status reporting with risk/issue mitigation strategy
ii) Analysing project budget and track it
iii) Oversee all aspects of the budgets pertaining to the project
iv) Vendor management and provide the demand pipeline to the vendors for their estimation and planning
v) Track the quality from the vendors on their delivery.
vi) Overseeing development of the project and ensuring team members are carrying out their task efficiently while upholding project standards
vii) Accurately documenting project’s creation, development, and execution as well as documenting project scope, budget, and justification
viii) Review and ensure Systems Management Procedures are adhered to follow up with respective parties to ensure compliance and governance.
ix) Ensure all the project artefacts as per the SDLC are delivered.
x) Task prioritization with stakeholder to align to short-term and long-term goals of the business
xi) Centralizing information and track against milestones and deliverables of the project portfolio
• Oversee the preparation of communications and make presentations to stakeholders on opportunities and constraints of processes and systems
• Experience in dealing senior stakeholder and driving steering committee meeting
• Experience in dealing with regulatory requirements (example: country central bank mandates)

Job Requirements:

• Min. 12 years of IT experience, with experience in project management or PMO experience in the banking and financial service industry

• Experience in Payments domain, specialized in cross-border and domestic payments in APAC region and ISO20022 payment standards.

• Minimum JLPT N1 Certification, degree in Japanese university or equivalent is required to liaise with Japanese counterparts in the head office.

• Previous experience in Transaction Banking (Cash Management) is advantageous.

• Experience in managing large sized transformation projects and ability to work with senior stakeholders and distributed teams that are off-shore.

i) Experience in Project Life Cycle from inception, analysis, development, testing and implementation (SDLC methodologies and Agile is preferred)
ii) High proficiency and proven skills in using MS office tools including MS project plan and Visio
iii) Knowledge of budgeting like forecast vs actuals, CAPEX/OPEX, depreciation and charge-back
iv) Hands-on and high analytical
• Be analytical and applies critical thinking toward business requirements, open-minded and innovative in exploring new and alternative solutions to optimize systems, arriving at sound decisions and solutions
• Deep dive, problem solving, RCA and systemic thinking to reach to the cause of issues
• A strong leader who is able to communicate his/her ideas persuasively and sustain positive relationships with team members and other stakeholders.
• A project management certification is highly advantageous
• Strong attention to details and excellent good interpersonal and multi-tasking skills.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067427

ROLES & RESPONSIBILITIES

• To ensure that product merchandising is in place and aligned with the brand and company standards.
• Conduct regular market analysis to assess product performance and competition.
• Develop and maintain effective working relationships with suppliers and internal stakeholders.
• Coordinate product launches and promotional activities, ensuring timely execution.
• Collaborate with the sales team to identify customer preferences and trends.
• Monitor inventory levels and ensure product availability to meet consumer demands.
• Prepare reports on product performance, sales trends, and merchandising effectiveness.
• Develop and implement strategic plans for all categories
• Establish collaborative retailer/supplier relationships
• Develop, implement and manage an optimum product mix that focuses on customers’ needs and brand imaging
• Develop and implement promotional plans
• Develop and implement a competitive pricing strategy
• Maintain sales activity records and prepare sales report
• Monitor and report sales activities and follow up for management
• Monitor competitors, market conditions and product development
• Any other duties assigned by the management.

• Degree in Marketing, Business, or related field.
• Fresh graduate are welcome
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, especially Excel.
• Ability to work independently under pressure and as part of a team.
• Detail-oriented with strong organizational skills.

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

Occupation:

Senior Executive

Job Description & Requirements:

We are seeking a dedicated ActiveSailing administrator to join our team. In this role, you will be responsible for planning and executing Learn to Sail Programmes for all age groups, organising outreach workshops, roadshows, and public engagement activities. You will also provide CCA training for students and support regatta and event operations.

KEY RESPONSIBILITIES

• Organise and support outreach workshops, roadshows, and public engagement activities
• To manage Learn to Sail programmes for all age groups and CCA training for students
• Assist with event regatta / event duties which include but are not limited to: race secretariat duties, race management, safety, etc.
• Any other duties as may be assigned by the Head of Active Sailing

COMPETENCIES / ATTRIBUTES

• Strong teamwork and attention to detail
• Commitment to excellence
• Excellent communication skills
• Adaptable to new cultures and environments
• Passionate about sports and youth development
• Ability to work effectively with children
• Willingness to work on weekends

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

• Higher Nitec, Diploma, or Degree
• Proficient in IT skills, specifically with Google Drive, Google Docs, Google Slides, Google Sheets, and online video conferencing tools
• AED & First Aid certification is an added advantage
• Powered Pleasure Craft Driver’s Licence (PPCDL) is an added advantage
• CoachSG Level 1 certification is an added advantage
• Experience in Sailing, Windsurfing, or Double-Handed classes is an added advantage

Join the Eatz Group of Companies, a leader in the F&B industry with over 20 years of experience. Our brands – Eatz Catering, Catering Culture, Sherlyn Patisseries, and Mutiara Seafood, Jumbo Group’s Halal Seafood Restaurant – are known for delivering quality catering and culinary excellence across Singapore.

Be part of an exciting and dynamic team that’s passionate about innovation, exceptional service, and creating memorable dining experiences. Grow your career with us as we continue to set the standard in catering and hospitality.

Key Responsibilities:

• Handling inquiries: Respond promptly to customer inquiries via phone, email, or online platforms, providing information about our catering services, menus, and packages.
• Client follow-up: Engage with both potential and existing clients to clarify event details, confirm orders, and ensure satisfaction.
• Sales assistance: Support the sales team by managing inquiries, preparing proposals, and providing assistance during client consultations.
• Client advising: Offer advice on menu selection, catering options, and event logistics based on client preferences, budget, event type and menu offerings to encourage upselling.
• Order entry: Process and record client orders accurately in the system, covering all details like menu, delivery time, and any special requests.
• Coordination: Communicate client needs clearly to the kitchen, logistics, and operations teams to ensure seamless execution.
• Order updates: Keep clients informed of any order changes, including menu adjustments or scheduling updates.
• Event planning assistance: Collaborate closely with clients to understand their event requirements, guiding them on catering options, setups, and dietary needs.
• Scheduling & logistics: Coordinate delivery times, venue setups, and other logistics to ensure smooth event execution.
• Problem resolution: Address client concerns quickly and efficiently, ensuring high satisfaction and client retention. Handle any last-minute requests or issues that arise on the day of the event.
• Liaison with operations: Work alongside the operations team to ensure client expectations are met during the event.
• Building relationships: Cultivate positive relationships with clients, fostering repeat business through attentive service and follow-ups.
• Post-event follow-up: Gather feedback after events to ensure client satisfaction and address any comments. Collect client feedback on food quality and service, and communicate with relevant departments for improvements.
• Client retention: Implement client retention strategies by offering personalized service and suggesting future catering opportunities.
• Documentation: Maintain accurate records of client communications, orders, and feedback in our CRM/order management system.

Key Skills and Attributes:

• Strong communication and interpersonal skills.
• Ability to multitask and prioritize effectively in a dynamic environment.
• Detail-oriented approach for managing client orders accurately.
• Problem-solving abilities to address client needs and complaints effectively.
• Customer-focused with a positive, can-do attitude.

Requirements:

• Degree in a relevant discipline or a minimum of 4 years of relevant experience.
• Excellent communication skills, meticulous attention to detail, and results-driven.
• Quick thinker with strong problem-solving skills.
• Highly motivated and able to work independently.
• Strong desire to own projects and exceed expectations.
• Versatile and solution-oriented, with a drive to deliver results.
• Strong command of MS Office and/or SAP/ERP systems.

Job Info:

• Pleasant working environment.
• 5.5 day work week arrangement.
• Location: Bedok Food City (Postal Code: 489950).
• Attractive remuneration based on experience and qualifications.
• Additional benefits available.

For a quicker response, please send your updated CV via WhatsApp to 9857-9292.