Accounts Executive

• Full Set Accounting
• General full set accounting functions, Organizes and maintains up-to-date financial records / Cash flow/Sales Invoice process/Filing and Data Archiving/Payroll/Inventory/ Bookkeeping/HR, etc.
• Must be able to use Xero accounting software
• Industry: eCommerce/Retail at Bukit Batok

All are welcome

-Developing and implementing operational processes to improve productivity and efficiency.

-Analyzing operational performance metrics and reporting on key performance indicators (KPIs).

-Managing resources, including staff, equipment, and budget, to meet operational goals.

-Identifying operational issues and implementing solutions to enhance overall performance.

-Ensuring that operations comply with industry regulations and standards, and maintaining quality assurance.

-Preparing reports for senior management on operational performance and recommending improvements.

-Singaporean,PR and Malaysian(must stay in sg)

Job Responsibilities

• Prepare monthly journals for AR/GL functions

• Manage and analysis of the monthly revenue recognition

• Collaborate with internal stakeholders to ensure accuracy and completeness of

financial data

• Perform monthly bank reconciliations

• Perform premium refund payment

• Prepare commission payment & commission statement

• Liaise with external and internal parties for any payment-related enquiries

• Involve in UAT for system enhancement

• Assist in year-end audit activities

• Undertake any other project works as assigned by immediate superior

• Other ad-hoc duties as assigned

Job Requirements

• Degree in Accountancy/Finance

• Min. 5 years of relevant experience

• Knowledge of SAP System will be an added advantage

• Strong knowledge of MS Office Applications

• Keen to learn and possess positive attitude

• Able to work under pressure to meet deadlines

We regret to inform that only shortlisted candidates will be notified.

IT Sales Executive

• Location: Aljunied
• Working Days : Monday- Friday (WFH subject to approval)
• Working Hours: 9am-6pm
• Salary: $2800 - $4000 (Basic + Commission)

Job Responsibilities:
● Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
● Develop and execute strategies by analyzing current market trends and needs.
● Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
● Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
● Ensure accuracy in sales reports for record-keeping and management reporting.
● Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
● Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
● Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:
● Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field)
● Diploma / Degree holder in related field (Sales or Information Technology will be an advantage).
● IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy.
● Proven good sales track record in related fields

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Assist to prepare full sets of accounts for clients and prepare monthly financial reporting.
• Provide professional client service and ensure that reporting deadlines are met.
• Prepare/Review month-end payments and online banking transactions.
• Prepare/Review GST report and filing.
• Financial statement preparation and liaison with the audit.
• Prepare to submit XBRL.
• Compute year-end compensation returns (such as Form IR8A) and monthly payroll.
• Perform other related accounting duties assigned by superior

Requirements:

• Possess a Degree in Accountancy or equivalent. Candidates with ACCA background are advantageous.
• 2 to 5 years of experience in handling full set of accounts
• Good knowledge in IFRS

To submit your application, please apply online [email protected]

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

sales supervisor's job is to ensure a sales team meets or exceeds its sales goals. They also provide leadership and support to the team, and work with other departments to align sales strategies with the company's goals.

Responsibilities

• Set goals: Set sales goals and quotas, and communicate them to the team
• Monitor performance: Track sales performance and provide feedback to team members
• Train and motivate: Select, train, and motivate the sales team
• Coach: Provide coaching and process improvement to team members
• Manage inventory: Maintain inventory, order merchandise, and ensure items are in stock
• Manage schedules: Organize and distribute staff schedules
• Provide customer service: Ensure customer satisfaction and solve customer complaints
• Work with other departments: Work with other departments to ensure sales strategies align with business objectives
• Communicate: Act as a liaison between the sales team and upper management
• Provide insights: Provide insights into market trends, customer feedback, and team performance

Skills Strong organizational and leadership skills, Excellent communication and interpersonal skills, Ability to multitask, Ability to learn a variety of job descriptions, and Familiarity with company policies and legal guidelines.

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure sales efficiency.

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Description

• Handle full set of accounts
• Handling Account Payable & Account Receivable and report to Directors on AR Listing
• Prepare invoices, debit and credit notes for customers
• Manage Revenue & Receivable accounting and Internal Audit Functions
• Manage Petty Cash Payable accounting
• Ensure Accurate and Timely closing of ledger systems on a monthly basis
• Bank reconciliation and journal entries
• Prepare monthly installment within the stipulated time
• Prepare audit schedule and relevant documents for audits.
• Check through admin close files entries thoroughly.
• Guiding new staffs on system
• Liaise with auditor on queries and provide documentation.
• Sales commission computation.

Job Requirement

• At least 2 Year (s) of working experience in the related field is required for this position.
• Bilingual
• Must possess at least Diploma or Degree in Accountancy.
• Good communication skills

Job Highlights

• Location at Ubi (Nearby Ubi MRT station)
• 5 working days

Job Description

• Handle full set of accounts
• Handling Account Payable & Account Receivable and report to Directors on AR Listing
• Prepare invoices, debit and credit notes for customers
• Manage Revenue & Receivable accounting and Internal Audit Functions
• Manage Petty Cash Payable accounting
• Ensure Accurate and Timely closing of ledger systems on a monthly basis
• Bank reconciliation and journal entries
• Prepare monthly installment within the stipulated time
• Prepare audit schedule and relevant documents for audits.
• Check through admin close files entries thoroughly.
• Guiding new staffs on system
• Liaise with auditor on queries and provide documentation.
• Sales commission computation.

Job Requirement

• At least 2 Year (s) of working experience in the related field is required for this position.
• Bilingual
• Must possess at least Diploma or Degree in Accountancy.
• Good communication skills

Job Info

• Location at Ubi (Nearby Ubi MRT Station)
• Variable Bonus (Based on individuals and company performance)
• 5 working days

Requirements:

• Able to work in a non-aircon environment
• Able to travel to multiple sites
• Able to carry load up to 20-24Kg
• Able to work in a fast pace environment

Responsibilities:

• Oversee day-to-day operations to ensure efficient deployment of manpower resources.

• Coordinate with clients to understand staffing requirements and ensure timely fulfillment.

• Supervise and train operational staff to maintain high standards of performance.

• Implement and improve operational processes to enhance overall efficiency.

• Monitor and manage workforce schedules, ensuring optimal utilization.

• Address and resolve operational issues promptly to minimize disruptions.

• Collaborate with HR to recruit, onboard, and retain qualified manpower.

• Conduct regular performance evaluations and provide constructive feedback.

• Ensure compliance with safety standards and company policies.

• Generate and analyze operational reports for continuous improvement.

MARKETING EXECUTIVE

Location: Central

Responsibilities:-

· Spearhead and actualise corporate marketing and branding strategies locally and overseas.

· Conceptualise, strategize, lead and implement branding campaigns and promotions, new products launches, and media and consumer engagement plans.

· Review, assess and monitor the efficacy of product/marketing strategies.

· Undertake market intelligence and consumer insights projects, via a range of medium and platforms, to stay informed and abreast of trends and developments in the F&B sector.

· Articulate value propositions for both online and offline collaterals to raise consumer awareness and influence consumer preference for Ya Kun product/menu offerings.

· Collaborate with and leverage on the expertise of the respective stakeholders to lift the corporate profile of Ya Kun and Beard Papa’s.

· Optimize marketing expenditure for better revenue management and cost budgeting.

· Manage relationships with advertising, media, social, community and government agencies.

· Responsible for executing digital marketing strategies for both Ya Kun and Beard Papa’s

· Develop content and artwork for social media and online platforms which includes Facebook, Instagram, Website, EDM, E-Commerce sites.

· Responsible for driving sales for E-Commerce sites.

· Other duties and ad-hoc projects as assigned.

Requirements:-

· Candidates must possess at least a Diploma in Business or Marketing.

· Minimum 2 years working experience preferably having worked for both agency and client in the F&B industry.

· Experienced and competent in marketing and branding for fast food consumer products.

· A team player with good communication and negotiation skills.

· Self-motivated and able to handle high-volume workload within reasonable deadlines.

· Meticulous, diligent, well-organised with good time management and sense of urgency.

· Well-versed in Microsoft Office applications.

· 5 days’ work in office.

Interested candidates are requested to send in their CVs to [email protected] preferably including the following:-

1) Current & Expected Salary

2) Date of Availability

3) Reason(s) for Leaving

(We regret that only shortlisted candidates will be notified)

We are looking for part time Executive Director. The Executive Director is the key management leader of SWA. The Executive Director is responsible for overseeing the administration, programs, and strategic plan of the organization. Other key duties include fundraising, marketing, and community outreach. The position reports directly to the Board of Directors. Working hours is 21 hours per week.1. Leadership and Management:

- Oversee day-to-day operations of the organization.

- Ensure ongoing local programmatic excellence and rigorous program evaluation.

- Lead, coach, develop, and retain the organization’s staff.

- Ensure effective systems to track progress and regularly evaluate program components.

2. Board Governance:

- Work with the Board to fulfil the organization’s mission.

- Communicate effectively with the Board and provide, in a timely and accurate manner, all information necessary for the Board to function properly and to make informed decisions.

3. Financial Performance and Viability:

- Develop resources sufficient to ensure the financial health of the organization.

- Oversee the fiscal integrity of the organization, including submission of a proposed annual budget and monthly financial statements to the Board, which accurately reflect the financial condition of the organization.

- Fundraise and develop other resources necessary to support the organization’s mission.

4. Organization Mission and Strategy:

- Ensure that the mission is fulfilled through programs, strategic planning, and community outreach.

- Implement and lead a continuous quality improvement process throughout the program and service areas

- Enhance the organization’s public image to expand interest and support.

4. Community Engagement and Advocacy

- Serve as the organization’s primary spokesperson to the constituents, the media, and the public.

- Establish and maintain relationships with various organizations and utilize those relationships to strategically enhance Singapore Women’s Association’s Mission.

Required Qualifications:

1. Education: Bachelor’s degree in a related field.

2. Experience: Minimum of 10 years of management experience, preferably within the non-profit sector.

3. Proven leadership and management experience.

4. Strong financial management skills, including budget preparation, analysis, decision-making, and reporting

5. Excellent written and oral communication skills

6. Strong public speaking ability.

7. Demonstrated ability to oversee and collaborate with staff

8. Ability to convey a vision of the organization’s strategic future to staff, board, volunteers, and donors.

9. Knowledge of fundraising strategies and donor relations unique to the non-profit sector.

• Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
• Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
• Work with development and product teams to resolve complex issues and keep stakeholders updated.
• Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

• Diploma in Cyber Security or equivalent.
• At least 2 years of relevant working experience.
• Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
• Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Vwalla is expanding and we are looking for a dedicated and motivated individual to represent us as our Sales Support Coordinator.This position is to replace an internal promotion, training will be provided

Job Responsibilities:

Handle sales enquires through online channels / email / phone / showroom walk-ins
Create and send quotations / invoices based on salespersons' and customer’s requirements
Monitor, track and follow up on inquiries, sales quotations and orders
Liaising with delivery / installation team to ensure smooth and timely execution of deliverables
Monitor, track and maintain warehouse stock levels
Prepare samples to send out to partners / clients
Perform any other ad-hoc duties assigned

Job Requirements:

Working Hours 10am-7pm, Wednesday to Sunday
Off on Monday, Tuesday and Public Holidays
Proficient in MS Word and Excel
Experience in sales support role will be an advantage
Preferably can join immediately or within short notice
Good communication, administrative and organisational skills
Good attitude with a willingness to learn and be a team player

==

Interested candidates are invited to email detailed resume stating your educational qualifications, work experience, present and expected remuneration by clicking "Apply Now".

Job Responsibilities

• Handle incoming mails and sorting of mails for claims registration
• Print settlement letters and handle matching of claims settlement/medical report letters with cheques payment for mailing to meet the expected turnaround time.
• Handle filing of claim documents and settlement letters for scanning or warehousing
• Liaise with Servicing Representatives and/or Claimants for self-collection requests.
• Perform any other ad-hoc admin tasks assigned by Supervisor
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Skills/Requirements:

• Diploma holder with relevant admin duties or customer service experience
• Customer-centric and meticulous with the ability to work under pressure
• High level of integrity takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Job Scope & Responsibilities:

• Excellent experience with supporting Windows 10
• Experience with a previous large scale Windows migration project a plus
• Have worked on Tickets and Requests Tools, has knowledge of Quality parameters SLA and tickets SLA,
• Ability to cope under pressure, Pay great attention and follow the instructions provided.
• Flexible to provide Branch & Weekend Supports
• Excellent customer facing skills, communication skills, comfortable working with all different levels of staff
• Minimum 3 year experience

Provide engineering support to the Maintenance Teams in the design, development, testing, and implementation of software for Building Management System, specifically network engineering, SCADA and PLC / DDC.

Experience

• The applicant shall have minimum 5 years of hands-on experience in the servicing and maintenance of SCADA servers and Windows platform and PLC / DDC systems for industrial, hospital and commercial building.
• Familiar with PLC, SCADA, LON controllers, industrial grade sensors and transmitters
• Exposure to an industry-standard database (SQL Server) with awareness of database design and SQL scripting knowledge and performance tuning

Qualification

• Bachelor's degree in Computer Science, MIS, Software Engineering, or Information Systems

Senior IT Support Executive

Salary: $3500 – $4500

Working Hours: 8.30am to 6.00pm (Mon – Fri)

Office location: Pandan Road [Company transport is provided from Clementi MRT (one way)]

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.

Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Job Responsibilities:

Product Maintenance

• Responsible for timely re-lodgement of Prospectus and Product Highlight Sheet (PHS) for regulatory filing with the Monetary Authority of Singapore (‘MAS’).
• Responsible for product enhancements to support business initiatives and/or comply with regulatory changes. This will include amendment of Trust Deed, preparation of notice and ensure its timely dispatch to unitholders.
• Responsible for maintenance of funds in foreign registration (e.g. Taiwan, Brunei) and assist with local filing and reporting requirements (including the preparation of quarterly fund factsheets and translated prospectus).
• Responsible for periodic distribution payout of funds, ensure accuracy of information (i.e., distribution per unit) and payouts are executed in a timely manner.
• Preparation of materials for periodic meetings with Product Development Committee.
• Maintain product-related information and assist with product-related queries.
• Handles fund related matters, including making invoice payments for costs incurred in the course of legal filings etc.
• Requires working closely with the relevant functional units such as Legal, Compliance and Operations as well as external legal counsels and Trustee

Product Development

• Assist with setup of new products (Authorised and/or Restricted scheme), including taking minutes of meetings and making sure issues raised for the project are addressed and the fund is timely registered with the Authority in support of Sales’ product launch timeline.
• Requires liaising with relevant function units such as Sales Distribution team, Operations and Compliance.

Support for the Business Management

• Work on ad-hoc projects or any other duties as may be assigned from time to time.

Pre-Requisites:

• Diploma in Law or Degree, preferably in Business, Finance & Accountancy

• At least 2 years of relevant experience in the financial industry (in product, para-legal or compliance role would be advantageous)

• Good understanding of unit trusts / ETFs

• Strong interpersonal and communication skills

• Strong Project management skills

• Meticulous and diligent individual with positive attitude

• Self-motivated

• Team player

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

Job Scope :

• Build and maintain working relationship with overseas agent including select and recommend new agent
• Identify new agent to work with and correspond with overseas agent.
• Identify new agent to work with and correspond with overseas agent on Agency matter for Global Container Freight.
• Identify existing overseas agent contribution, network coordination
• Monitoring new Agent code creation in our CW1 system, including agent’s background checking.
• Build and maintain working relationship with overseas agent including select and recommend new agent when necessary to BD team
• Report and handle regional office’s Agency Agreement matter.
• Renew yearly liability insurance policy
• Assist on direct customer’s supply & shipment arrangement when necessary, existing customers
• Handle marine insurance claim, including cargo claim and Liability claim

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

This role will be based in either SS&C’s Singapore or Hong Kong office.

The APAC TA Business Operations Support team is responsible for providing operations support services to the Transfer Agency Operations team servicing SS&C’s valued clients. This covers a range of operational support functions including configuration of TA applications for new client onboardings, first level production support issues, operational BAU support and supporting client driven small scale projects.

The role focuses on a range of products with the portfolio consisting of:

• A core Unit Registry platform
• Surrounding products of the Unit Registry platform that forms the ecosystem of application connectivity
• An enterprise digital platform for advisors and investors for Transfer Agency activities

Direct reports:

N/A

Role Responsibilities:

• Manage a team across multiple geographical locations and develop a highly effective team
• Versatile in managing support teams across different APAC locations to guide and train on TA processes
• Establish good working relations with APAC TA Business Operations and work closely to support Operations BAU, new businesses and initiatives
• Develop and motivate the team to drive performance efficiency and manage conflicts
• Communicate effectively with internal technology support teams and external TA vendors to resolve system issues and maintain service level standards
• Support new client onboarding by engaging all stakeholders to achieve end to end implementation
• Ensure continuous improvement of processes and practices to mitigate risks
• Ability to apply critical and analytical thought process to resolve production issues efficiently
• Perform business and project analysis to ensure accurate and thorough understanding of requirements and risks
• Lead and participate actively in client specific and regional project implementations and change requests
• Produce technical and business documentation for system enhancements and development
• Willing and able to travel within the region as required

Skills and Competencies:

• Experience in managing relationships with service providers
• Excellent verbal and written communication skills and a confident communicator
• Possess strong risk, control and governance frameworks and problem-solving skills
• Ability to work well under pressure and maintain professionalism
• Demonstrated drive and commitment towards attaining the highest possible standards
• Ability to work effectively and consultatively within a diverse team environment
• A keen interest in investigative work / service delivery, along with the ability to demonstrate a good use of initiative
• Strong advocate for continuous improvement in quality and delivery of team
• Competent with Projects and Business Analysis tools
• Project Management skills

Qualifications & Prior knowledge:

• Experience in a related role within the financial services industry.
• Preferably 8-10 years of experience in Transfer Agency
• Extensive knowledge of Transfer Agency services, systems and operations

Key behaviours:

• Instils Trust – contribute to building a safe learning environment in the business where the team can be listened to and understood.
• Collaborate – Must be able to work in a co-operative manner with both internal and external teams and take all views and interests into account when formulating outcomes.
• Ensure Accountability – Must take full ownership of their assigned responsibilities and the outcomes that are generated and pursued.
• Customer Focus – Must understand customer and partner needs from both a functional and operational perspective.
• Communicate Effectively – Must be able to communicate effectively and efficiently, both in written and verbal forms, across all levels of an organisation and all sizes of groups. Must also be able to listen to others and evidence that they have understood the needs communicated appropriately.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours.
• There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.