Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• Users profile administration
• Provides IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Working Hours: 9.00am - 05.30pm (Mon to Fri)

Established in 2010, the Energy Research Institute @ NTU (ERI@N) is a pan-university research institute that focuses on systems-level research for tropical megacities. It performs translational research that covers the energy value chain from generation to innovative end-use solutions, motivated by industrialisation and deployment. ERI@N has multiple Interdisciplinary Research Programmes which focus on translational Research, Development & Deployment which focus on specific area of the energy value chain, and a number of Living labs and Testbeds which facilitate large scale technology deployment enabling validation and demonstration of real world applications.

For more details, please view https://www.ntu.edu.sg/erian

We are looking for a Project Officer to take care of ERI@N IT related issues like setting up of computers, trouble shooting, planning for IT resources, capacity planning, operations supports, etc.

Key Responsibilities:

• Assist on IT related issues like setting up of computers, trouble shooting, planning for IT resources, monitor system resource utilization and etc
• Perform general maintenance on IT equipment, system upgrades, liaise with vendors and other IT personnel for problem resolution, such as: basic network troubleshooting in windows and linux using command prompt or Terminal troubleshooting of software or web browser compatibility issue for applications. Installation, and updating of window server 2012 and 2016, window 10, 8 and 7 OS. Including installation of linux OS
• Adding computer to domain, adding of network printers, and installation of server Roles and features.
• Identifies, diagnoses, and resolves network problems
• Deal with administrative matters which include purchases, related to IT equipments
• Assist with event on IT and AV matters - Audio Video and photography support
• Maintain network, CCTV system, workstation, servers, and notebooks within company
• Support Level 1 to level 2 IT support. Include software installation for user
• Familiar with Installation, and updating of window server 2012 and 2016, window 10, 8 and 7 OS. Including installation of linux OS. Adding computer to domain, adding of network printers, and installation of server Roles and features.
• Adding of local user for local system for common use workstation
• Able to deploy and update in house AV(Symantec EndPoint) software to all workstation, servers, and notebooks
• Able to support and administrate NAS file sharing access.
• Conduct Training and guidance to users.
• Manage IT Assets, keep track of new and existing IT assets, including loan items and reporting of damage IT assets return by staff.
• Manage software licenses
• Processing IT asset clearance for staff leaving the company.
• Operation support and other tasks as assigned by supervisor

Job Requirements:

• Bachelor’s / Diploma (for PO and Research Assistant equivalent) in IT operational support or related field
• At least 1-2 years of relevant experiences in similar role / technical hands-on experience in IT operational supports/ helpdesk
• Meticulous, organized, able to prioritize and multi-task
• Good written and oral communication skills
• Proficiency in MS office is preferred.
• Interpersonal skill (e.g. Ability to work independently / develop solutions under strict timelines, meticulous and eye for details / excellent organizational / time management skills)

We regret to inform that only shortlisted candidates will be notified.

What you'll be doing

• Oversee the team including managing of staff administrative matters such as staff's attendance, discipline and arranging of covering staff
• Providing comprehensive office management support to ensure the smooth running of the office
• Overseeing administrative tasks such as managing stationery and office supplies, maintaining filing systems, and coordinating meeting room bookings
• Assisting with event and client visit coordination, including catering, logistics and hospitality
• Responding to inquiries and requests from both internal and external stakeholders in a timely and professional manner
• Identifying areas for improvement and implementing efficient office management processes

What we're looking for

• Minimum 2-3 years of experience in an office management or administrative support role
• Strong organisational and time management skills, with the ability to prioritise tasks and work under pressure
• Excellent communication and interpersonal skills, with the ability to interact with stakeholders at all levels
• Proficiency in Microsoft Office suite, with the ability to learn new software and systems quickly
• A proactive and solutions-oriented mindset, with a keen eye for detail
• Experience in a professional services or corporate environment would be an advantage

What we offer

• Competitive salary and benefits package
• Opportunities for career development and training
• Collaborative and supportive team environment

Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Job Purposes

The Executive / Senior Engineer is responsible for overall administrator and management of

Maintenance Management System (MMS) and improving the effectiveness and efficiency of

maintenance activities of Maintenance and Engineering (M&E) Group. The core focus of the job will be

ensuring proper configuration and maintenance for MMS and analyzing maintenance performance data,

implementing process improvements, and supporting asset reliability efforts.

Duties and Responsibilities

1. Maintain user roles, data quality and system’s performance.

2. Provide user support and ensure system performance monitoring and troubleshoot Maximo-related

issues.

3. Perform routine maintenance on MMS.

4. Develop custom reports and dashboards to track and report on the effectiveness of maintenance

interventions and the resulting improvements in asset performance.

5. Facilitate audits conducted by internal auditors, the authority, and other external agencies.

6. Facilitate and coordinate external projects with LTA and/or external parties.

7. May be required to perform work during night hours and over weekends/public holidays.

Qualifications and Work Experience

1. Degree in Engineering discipline.

2. In-depth knowledge of IBM Maximo Asset Management Platform.

3. Understanding of IT infrastructure, databases and integration methods,

4. Experience with database management (SQL Server) and analytical tools (Power BI, Qlik).

5. Prior work experience in railway industry will be advantageous.

Skills and Competencies

1. Proficiency in Microsoft Office Suite and IBM Maximo Asset Management

2. Proficiency in written communication and developing procedures.

3. Experience with automation software such as Power Automate is desired.

4. Basic coding skills (VBA, R, or Python) will be advantageous.

Position: IT Sales Executive

• Location: Aljunied
• Working Days : Monday- Friday (WFH subject to approval)
• Working Hours: 9am-6pm
• Salary: $2800 - $4000 (Basic + Commission)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities:
● Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
● Develop and execute strategies by analyzing current market trends and needs.
● Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
● Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
● Ensure accuracy in sales reports for record-keeping and management reporting.
● Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
● Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
● Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:
● Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field)
● Diploma / Degree holder in related field (Sales or Information Technology will be an advantage).
● IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy.
● Proven good sales track record in related fields

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Responsibilities

• Good customer service and troubleshooting skills
• Ability to communicate technical information, both verbal and written to the end-users.
• Installation, set-up of system and maintenance activities, as well as deployment
• Perform systems administration, update IT applications & IT infrastructure system (eg. Windows & Linux servers)
• Perform recovery procedures to solve system issues
• Experience with electrical wiring, carpentry, and metal fabrication is a plus.

Job Requirements

• Exposure in both IT technical installation and repair are plus points
• Proficient in verbal and written English and Mandarin/Chinese is preferred (high frequency in dealing and coordinating with Chinese speaking clients and vendors)
• Positive attitude, diligent and keen to learn

Responsibilities

· Manage and maintain the company’s IT infrastructure, including servers, networks, and hardware

· Oversee the migration to and management of the Azure environment

· Administer and support the MS365 environment

· Implement and monitor cybersecurity measures to protect company data and systems.

· Provide technical support and training to employees.

· Develop and enforce IT policies and procedures.

· Conduct regular system audits and vulnerability assessments.

· Stay updated with the latest IT and cybersecurity trends and technologies

Minimum Qualifications

· Minimum 3 years proven experience in managing IT Infrastructure and/or cybersecurity

· Strong knowledge of Azure and Microsoft 365 environments

· Familiarity with network and server management

· Excellent problem-solving and communication skills

· Strong communication and collaboration skills

· Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

Job Description & Requirements

Responsibilities:

• Provide IT support for end client IT infrastructure and user desktop applications.
• Troubleshoot, monitor & report on critical problems.
• Maintain and troubleshoot internal IT infrastructure including PC procurement and setup
• Utilize technical and communication skills to resolve onsite trouble tickets and end user support issues in an efficient manner and with a focus on customer service.
• Support and participate other ad-hoc Company’s initiatives, assignments and projects.

Qualifications

• Diploma/Degree in Computer Science/Information Technology preferred
• At least 5 years of experience in IT helpdesk/ticketing system or technical support role, supporting MNC preferred. Some experience in networking setup and support is a definite advantage
• Pro-active, customer focused, and comfortable dealing with end users directly
• Good communication and inter-personal skills, able to describe issues clearly to end users and client management, and report on results effectively
• Comfortable working in a team or individually
• Proficiency in English
• Immediate availability will be an advantage

Computer Skills

• Microsoft certification
• Office 365 environment
• VC support experience on Cisco WebEx / Zooms Polycom etc
• Working knowledge of Microsoft service (AD, DNS, DHCP, WSUS, GPO)
• Networking experience

About systemsGosystemsGo is an established and respected AV & IT Consulting, IT Services and AV & IT Project Management company founded in 1998. We mainly work with multi-national companies as their preferred technology and IT project management partner to help them establish and/or expand their business operations in key Asia locations. We have offices in Australia, Greater China, Japan, India and Singapore, and delivery capabilities across other key Asia cities such as Seoul, KL, Hyderabad, Macau, Bangkok and Melbourne.

Key Responsibilities:

• Plan, execute, and oversee IT infrastructure projects, ensuring timely delivery within scope and budget.
• Lead technical teams in the design, implementation, and maintenance of infrastructure systems, including servers, networks, storage, and cloud solutions.
• Collaborate with cross-functional teams and stakeholders to define project requirements, goals, and deliverables.
• Develop and maintain project plans, schedules, risk assessments, and progress reports.
• Conduct technical reviews and provide guidance on infrastructure solutions to ensure they meet organizational standards and business needs.
• Troubleshoot and resolve complex technical issues related to infrastructure.
• Ensure compliance with security policies, industry standards, and best practices.
• Manage vendor relationships, procurement processes, and contract negotiations.
• Mentor and provide technical leadership to team members.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Project Manager or Technical Lead in IT infrastructure projects.
• Strong technical knowledge of infrastructure systems, including servers, virtualization (e.g., VMware, Hyper-V), networking, cloud platforms (e.g., AWS, Azure), and storage solutions.
• Proficiency in project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, Jira).
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Experience in budget management, risk assessment, and mitigation planning.
• Relevant certifications such as PMP, ITIL, or cloud certifications (e.g., AWS Solutions Architect, Microsoft Azure Administrator) are a plus.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

We are looking for an Asst Engineer / Engineer to be part of one or more teams in supporting and maintaining systems, keep them up and running smoothly 24/7. The Asst Engineer / Engineer should have broad technical skills and a working background in the System-Level Maintenance in the following disciplines, Information Technology, basic networking skills, computer/servers/storages, embedded systems and/or UPS.

Responsibilities:

• Involve in one or more teams in supporting in supporting and maintaining systems, keep them up and running smoothly
• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Required to travel to sites for work

Requirements

• Diploma in Computer Engineering/Computer Science, IT, Networking and/or equivalent
• Minimum of 2-3-year experience in a similar engineering-related capacity.
• Knowledge in managing and maintaining IT and networking equipment.

System knowledge and technical skill with experience on the following :

System: Microsoft Windows 7/8/10, Windows Server 2003-2019, SharePoint, Microsoft Exchange 2007/2010, MS_SQL, Office, Active Directory, DNS, DHCP, File Services, FTP.

System: Red-Hat, Linux

Virtualization software: VMware

Networking Equipment: Firewall, Routers, Switches

NAS Storage: SAN Storage, NetApp Storage

• Good diagnostic and fault solving skills
• Positive work ethics and team player.
• Takes ownership of responsibilities
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor/outdoor environments
• Knowledge on “know how” to perform clients and servers hardening, OS & software patching will be an added advantage.
• Knowledge in Networking, Microsoft System Administration, SharePoint, Red-Hat, Linux, VMware and Storage functions will be an added advantage.
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Networking, computer/servers and Storage function). Other Engineering-related experience may be considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)

Key Responsibilities:

• Deliver exceptional support for all ongoing Technical Team projects, ensuring seamless execution and client satisfaction.
• Act as a primary point of contact for clients, resolving escalated customer complaints independently and effectively.
• Coordinate and oversee project components, providing regular status updates to the Technical Director.
• Develop clear project objectives by analyzing proposals and plans, consulting with management, and establishing actionable goals.
• Define project responsibilities by identifying phases, allocating resources, and evaluating contractor proposals.
• Establish project specifications by reviewing product designs, client needs, and performance standards; conduct technical studies and cost analysis.
• Validate product performance through comprehensive testing and evaluations.
• Develop and maintain project schedules by analyzing timelines, sequencing activities, and monitoring progress.
• Address project challenges by resolving issues, coordinating efforts, and maintaining alignment with plans and specifications.
• Manage project budgets by authorizing expenditures and overseeing contractor agreements.
• Generate detailed project status reports, analyzing data and trends to provide actionable recommendations.
• Collaborate with the commercial team to expedite project closure and meet professional service targets.
• Lead and manage internal team members as well as external vendors or partners.
• Report project-related issues promptly to minimize delays and optimize resource usage.
• Monitor and track project tasks, ensuring timely completion and negotiating with clients when delays or gaps occur.
• Create and maintain comprehensive documentation for all project phases and deliverables.
• Contribute to the team’s success by achieving related goals as needed.

Job Requirements:

• Highly driven and eager to learn new technologies, with the ability to thrive under pressure.
• Resourceful, innovative, independent, and a strong team player.
• Proactive and customer-focused, with excellent time management and organizational skills.
• Able to take initiative, meet deadlines, and take ownership of projects while ensuring clear communication with all stakeholders.
• Strong interpersonal, presentation, writing, and communication skills.
• Adept at conveying IT technologies and processes effectively to various audiences.
• Demonstrated experience in managing small to mid-sized IT solution projects.
• Bachelor's degree in IT or equivalent, with relevant certifications preferred:Certifications (Preferred): CAPM, PMP, Scrum
  Technical Certifications: CCNA, Microsoft CCSE, ITIL v3
  

Key Responsibilities:

Information Gathering & Reporting:

• Compile and organize project-related information.
• Schedule and coordinate meetings with stakeholders and vendors.
• Prepare meeting agendas and document detailed minutes.
• Follow up on action items discussed in meetings.
• Prepare regular status updates for the Project Manager.

Document Management:

• Maintain and organize all project-related documentation, including minutes from vendor meetings.
• Ensure proper version control of key project files.
• Create and update project documentation as necessary.

Stakeholder Communication & Milestone Tracking:

• Serve as a liaison between the Project Manager and internal stakeholders
• Distribute project updates and communications effectively.
• Address and respond to routine project-related queries.
• Monitor project timelines, flagging potential delays to the Project Manager.
• Track milestone achievements and deliverables.
• Keep project management tools updated with the latest project progress.

Quality Control & Change Request Management:

• Assist with the coordination of quality assurance activities.
• Support the user acceptance testing (UAT) process.
• Collect and organize feedback from UAT sessions.
• Log and track change requests, assessing their impact.
• Communicate approved changes to relevant parties.

Vendor Coordination & Administrative Support:

• Assist in managing daily interactions with vendors.
• Track vendor deliverables and performance.
• Coordinate meetings and communications with vendors.
• Handle administrative tasks related to the project.
• Support the coordination of training sessions for internal teams.
• Assist in developing training materials in collaboration with the vendor.
• Facilitate the security onboarding of new vendor team members.
• Support post-implementation activities.

Requirements:

• A degree in Information Technology (IT), Computer Science, or a related field.
• At least two (2) years of experience in IT project management.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook.
• Experience with project management tools such as Confluence and Jira is a plus.

Responsibilities:

• Log customer interactions and create support tickets to track issue resolution.
• Escalate unresolved or complex issues to higher-level support teams when necessary.
• Efficiently research, gather, organize, and share information in a timely manner.
• Prepare documents like correspondence, memos, reports, and other written materials.
• Utilize Microsoft Office Suite (Word, Excel, PowerPoint) to create documents and materials.
• Follow established procedures to track and ensure project completion.
• Coordinate service delivery during the operational phase.
• Support invoice creation and timely processing.
• Maintain accurate and up-to-date files and records in accordance with team standards.
• Assist Business Analysts with data quality issues and reporting.
• Provide administrative support to other departments or CUPPS operations as needed.
• Timely completion of daily paperwork and projects.
• Manage and maintain office supplies and equipment.
• Collate, update, and monitor operational support maintenance renewal contracts.
• Participate and support operations, and undertake other assigned duties.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25005

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Job Description:

•Drive infra project life cycle – Server provisioning to Cutover.
•Work with infra and app teams on requirement gathering to implementation.
•Review and analyze infrastructure architecture and identify the gaps.
•Perform proxy upgrades, patching and other administration tasks on the proxy
•Guide app team to troubleshoot infra related issues.
•Be the SME for Proxies administration and automation.
Operation & Process:
•Prepares technical project plans for new initiatives in BAU
•Collaborates with Application teams and other infra teams to develop technical solutions and enhancements.
•Drive the on boarding of new applications on to the production environment.
Maintain Security:
•In accordance with Bank’s security directives, assists to deploy, maintain, and enhance the security of all infrastructure systems through administrative, preventive, detective, and reactive controls, such as change and configuration management, anti-virus measures, patch management, and system scans.
•Support and operate the proxies

Job Requirements:

•At least 4-7 years of relevant Infrastructure support and OS administration
•Minimum 3 years hands-on working experience managing production application support
•Knowledge in Proxies; Fortinet, Squid, HA proxy
•Good command in Microsoft Office products.
•Must have good communication and writing skills. Able to drive meetings and coordinate different stakeholders.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No: 01C4394
EA Personnel No: R22111378
EA Personnel Name: Ong Xin Yee

About the Opportunity

The IT Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on experience with system and server administration and virtualization experiences are required. Area of expertise for this position includes Microsoft technologies, VMware virtualization, Citrix VDI, Linux and storage. Prior experience supporting L1 and L2 requests in IT would be helpful for this position.

Job Responsibilities:

• Primary responsibilities will include overseeing and executing system-based projects, writing scripts to automate manual processes, and creating system documentation & diagrams. Provide system administration and configuration of specialized mission applications and software.
• Strategic Infrastructure Management: Global Administration, maintenance, and support of the Server environment and VDI infrastructure, ensuring optimal performance and scalability to meet the evolving needs of the organization as the need arise.
• Incident Resolution and Technical Escalations: Act as a point of escalation for complex technical issues, leveraging your advanced troubleshooting skills to swiftly diagnose and resolve incidents, minimizing impact on business operations.
• Advanced Problem Analysis and Resolution: Conduct in-depth analysis of system problems, particularly those related to hardware, software applications, and operating system servers, employing sophisticated diagnostic techniques to implement effective solutions.
• Comprehensive Documentation and Knowledge Management: Develop and maintain comprehensive documentation, including automation scripts and procedures, to streamline troubleshooting processes, enhance team collaboration, and ensure continuity of operations.
• Root Cause Analysis and Problem Management: Lead root cause analysis efforts for critical problems and major incidents, identifying underlying issues and implementing preventive measures to mitigate future occurrences, thereby safeguarding business continuity.
• Proactive Performance Monitoring and Security Compliance: Utilize advanced monitoring tools and command-line interface utilities to continuously assess server performance, identify potential vulnerabilities, and ensure adherence to stringent security standards.
• Change Management and Risk Mitigation: Spearhead the planning, coordinating, and executing system software upgrades, patches, and firmware updates, meticulously evaluating risks and impacts to minimize disruptions and maintain system integrity.
• Effective Communication and Stakeholder Engagement: Interface with IT management, end-users, and departmental teams to communicate feedback, share insights, and champion initiatives aimed at enhancing operational excellence and delivering exceptional service quality.
• Follows SOP: Support procedures and provides troubleshooting guideline and cause analysis for technical issues

Job Requirements

• BS degree or equivalent experience.
• 8 + years of advanced experience as a IT Administrator or Engineer with hands on experience in servers, virtualization and storage.
• Active Directory (AD) & Domain Controller Administration including DNS and GPO management in a multi-site environment.
• Building and administering Windows\Linux servers and accompanying infrastructure, maintaining capacity and performance in enterprise environment.
• Candidates must possess experience with both Windows and Linux mixed environments.
• Experience with Infrastructure – virtual environment, VDi, Citrix Netscalar, Backup& Restore, disaster recovery and business continuity
• Hardware: Dell MX7000 Chassis and MX700 series blade configuration, PowerEdge rack servers
• Storage: NFS and ISCSI storage concepts. Cronjobs and rSync functionality
• Networking: TCP/IP, VLAN, DNS, Load Balancing and security concepts
• Virtualization: VMware 7 and above and Citrix Storefront
• Transferable Skills: Communication, ability to work with a diversity of people, ability to plan and organize, time management, analytical problem solving, Project Management, & customer service skills.
• Strong communication and collaboration skills
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new technologies and processes.
• Ability to multi-task in a fast-paced IT environment with fluctuating priorities and deadlines.
• Ability to interface and work with varied positions and levels of technical knowledge both within the department and with other departments in the company.

Location: East

OTE: SGD100K, 70% base, 30% commission

Position Overview:

The Regional Pre-Sales Manager (PSM) supports sales efforts by taking on a technical role in complex solutions. The PSM works closely with sales and technical support teams to ensure solutions meet customer requirements and are supported by technical decision-makers. They also promote solutions to regional partners, end users, and industry consultants.

Job Duties:

• Provide consultative support to regional partners’ technical teams, including product presentations, demonstrations, training, and knowledge tests.
• Collaborate with sales teams and partners on current and potential projects.
• Assess and qualify technical solutions to meet customer requirements, recommending optimized solutions.
• Act as a technical solutions evangelist at customer-facing events and trade shows.
• Position product offerings within high-level solutions for various vertical applications.
• Identify business development opportunities within partners and customer firms.

Qualifications:

• 5 years of experience in the IT or AV Broadcast industry in a pre-sales or technical role.
• Knowledge of IT networking, display management solutions, and matrix signals routing solutions.
• Experience in a similar technical role.
• Positive attitude towards building long-term business relationships.
• Excellent presentation and demonstration skills.
• Ability to articulate business benefits and values of technical solutions.
• Ability to translate technical and business requirements into cost-efficient solutions.
• Affinity for both sales and technology.
• Willingness to travel.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

• Study and analyse utilization of the network capacity resources, plan and implement changes to optimise and expand the network.
• Generate monthly reports via digital inventory to monitor network utilization, analyse trends and provide suggestions for improvement.
• Ensure all inventory assets, utilization, circuit routings are updated in the digital inventory in a timely manner.
• Streamlined process for inventory control, to achieve leaner and efficient operations.
• Document network design, configurations topology diagrams for ongoing processes, references and training purposes.
• Collaborate with various internal stakeholders such as AM, CS, PM for capacity request and new sales order.
• To work with external parties including bilaterial partners and vendors.
• Perform Ad-hoc restoration during outage, plan restoration using existing available capacity within specific SLA.
• Manage different projects, monitor timeline and resources to ensure project delivery within specific timelines.
• To remain on standby via call during assigned week to support Operations and respond to urgent request and outages for circuit restoration.
• Go on site for assigned activities to work with vendors for system planning and implementation and migration activities.
• Perform all other duties and responsibilities as assigned by supervisor.

Skills for Success:

• Nitec / Diploma in Engineering/Telecommunications or in relevant field.
• Goal-oriented with good analytical skills to solve problem. Candidate must be committed and driven to deliver projects assigned on time.
• Able to work independently with minimum supervision.
• Experience in telecom environment with focus on transport network, optical transmission and ethernet technologies.
• Good understanding of transport network architectures including OTN and Ethernet, DWDM.
• Good technical skill set with knowledge of L2 and L3 networking and strong understanding of TCP/IP, IP addressing, and routing protocols.
• Experience with networking hardware from major vendors.

The incumbent will manage the local IT team in supporting Amundi Singapore and its subsidiaries. He/She will support the Head of IT Asia to build a global IT support for Asia region.

Key Responsibilities

a) Business Application

• Manage and organize business applications, projects and developments (local and global)
• Provide second-line support for all business applications and systems
• Supervise global rollout of applications (UAT, Go-live follow-up)
• Provide business insight and technical expertise across the different sites and continuously look for improvement opportunity within the team, processes and procedures
• Supervise and communicate to users on daily activities, including production issues, project delivery.
• Organize regular meetings with user teams and Chief Operating Officer South Asia to review and prioritize pending requests.
• Participate in Business Analysts’ meetings (Amundi Paris) to review requests and help to prioritize (Jira tickets)
• Organize regular user-training sessions
• Manage access rights to applications (AMstore) and review them periodically.

b) Governance

• Document and implement IT policies and procedures.
• Manage changes in the development and implementation of regional and global applications and IT systems
• Actively manage IT Risks in accordance with the Group's Risk framework across the region. In particular, ensure risks are properly evaluated, recorded and mitigating action plans are monitored through to completion.
• Prepare regular reporting on regular activities in addition to projects.
• Document minutes for all meetings
• Prepare audits and regulatory requests (MAS/SC/SEC notices and guidelines, CISO requests)

c) Service Delivery Management

• Proactively communicate incidents to APAC colleagues. Help with the analysis and resolution. Document (JIRA). Escalate if necessary.

d) Vendors management

• Supervise vendor relationships and any outsourced services and staff. Manage SLA's/KPI's and commercial constraints.
• Prepare and maintain “OES” (Outsourced External Services) documentation

e) Staff management

• Manage the South Asia IT team.

f) Budget and cost

• Manage the regional IT budget, prepare and controll the overall IT cost.

Requirements

The ideal candidate will need to possess excellent interpersonal skills to handle users’ requests and good technical capabilities to support the wide range of applications running on the AMUNDI Global Platform (Front Office, Trading, Middle Office, Risk, Compliance, Finance etc).

Requisites

To be successful in this role, the candidate should possess the following:

• Ability to understand and support the business strategies and requirements of Amundi Asia
• Possess excellent interpersonal skills to handle users’ request
• Experienced in interacting with senior IT and business management people
• Proactive and shows initiative
• Good English verbal and written communication skills.
• Be task oriented
• Ability to take ownership for issues and drive remediation.
• Excellent problem analysis and solving skills by understanding complex issues quickly and set priorities according to technical as well as strategic considerations
• Experience of working under pressure without compromising on the quality of deliverables/results
• Ability to understand the legal and regulatory environments relating to IT
• Good IT experience of IT Risk Frameworks and governance methodologies (COBIT/ITIL etc.)
• Good project management skills
• Good understanding of AI applications

The ideal candidate should be experienced in bid management and a proven track record of success in delivering winning bids.

Core Responsibilities:

• Manage the end-to-end bid process.
• Manage bid teams and inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.
• Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling.
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer.
• Risk tracking and management throughout the bid process.
• Contribute to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary).
• Manage the bid budget and monitor and report on overall performance against KPIs.
• Ensure on-time submission of compliant and commercially sound bids.
• Co-ordinate and plan all client presentations required as part of the bid submission.
• Drive continuous improvement, through post-bid reviews, both internally and with customers.

Requirements:

• Bachelor Degree with at least 5 years of experience in managing end-to-end bid process.
• Excellent communications skills to manage stakeholders and clients.
• Experience in handling IT project tenders as part of Proposal/Presales/Sales team is a plus.
• Experience in risk management and project management is a plus.
• Ability to work independently and meticulous.

REQUIREMENTS FOR IT APPLICATION BUSINESS ANALYST (BA)

Work Experience in recent EIGHT (8) years:

a. Candidate must have minimally THREE (3) years of relevant IT Application BA experience.

b. Candidate must have THREE (3) year of working experience with Agile Methodologies, tools and delivery.

c. Candidate must have THREE (3) years of exposure in Cloud Technology and implementation.

Technical Skillset in recent EIGHT (8) years:

a. Candidate with minimally FIVE (5) years of experience in supporting .Net or J2EE, Oracle Database or SQL Database, Weblogic or JBoss or Tomcat.

Added Advantage General Skillset.

a. Candidate with strong communication skills.

b. Candidate with strong problem solving and analytic skillset.

c. Candidate with experience in supporting applications operations and audit fieldwork.

d. Candidate with relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem / Incident Management.

e. Candidate with experience in supporting Government Project.

f. Candidate with relevant healthcare domain knowledge

• Minimum of 10+ years of proven experience in IT Infrastructure which includes: Team building, team management, L4 support, Vendor Management and New Projects Implementations.
• Experience in managing IT infrastructure (Windows, Datacentre, Linux, Ubuntu, Storage System, Network, NOC etc.).
• Making configuration changes to devices (Firewall, Load Balancer, Router, Switches and AP)
• Work with NOC team to fine tune the infrastructure issues.
• Administering TCP/IP addresses and monitoring the network to determine capacity usage and escalate/ recommend necessary steps to address the issues.
• Perform firewall activities like Administration, Management, monitoring and troubleshooting
• Work closely with team members and other stakeholders to review and restructure processes.
• Experience in service management principles, frameworks (such as ITIL), and best practices.
• Lead project teams and track Key Performance Indicator (KPI)
• Excellent interpersonal and communication skills.

• Develop and implement sourcing strategies for IT products and services to optimize costs and meet organizational needs.
• Vendor Management: Identify, evaluate, and manage relationships with suppliers and vendors, ensuring quality, reliability, and compliance with service-level agreements.
• Negotiate contracts with suppliers to secure favorable terms and conditions, ensuring alignment with business objectives and budgetary constraints.
• Conduct market research and analysis to stay updated on industry trends, emerging technologies, and pricing strategies.
• Collaborate with finance and IT departments to manage procurement budgets, monitor expenditures, and identify cost-saving opportunities.
• Work closely with IT, finance, and other departments to understand procurement needs and ensure alignment with overall business strategies.
• Ensure procurement processes comply with internal policies and external regulations, identifying and mitigating risks associated with vendor relationships.
• Oversee the inventory of IT assets, ensuring optimal levels and timely replenishment while minimizing waste and obsolescence.
• Establish and monitor key performance indicators (KPIs) for procurement activities, analyzing data to drive continuous improvement.
• Lead and mentor the procurement team, fostering a culture of collaboration, accountability, and professional development.

Requirements:

• Possess a degree in any discipline
• Minimum 3 years’ of experience in sourcing and procurement

Wong Li Qi (Jolin)

R2096313

- Degree in Computer Science/ Computer System Engineering/ Computer System & Networks/ IT informatics;

- Report to IT Manager or Technical Director;

- Conduct operation and maintenance on the existing IT web-based System, coordinate with project team and system owner for planning security testing, system bug fixes and possible system improvement or upgrading;

- IT asset / commercial software licenses tracking and setting of IT equipment for HQ and site offices;

- Work closely with third party vendor to ensure system stabilities and IT security, conduct regular preventive maintenance;

- Responsible to manage and maintain the project system including troubleshooting;

- Able to work independently as well as co-operate with project team to ensure the project is running smoothly;

- Familiar with programming language, Postgre SQL/MS SQL Database, commercial cloud system and GCC Cloud is an advantage

Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)