1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist

you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:

Job Responsibilities:

- Change Management: Oversee system changes through a structured change request process. Assess impacts, secure necessary approvals, and keep stakeholders informed on progress.

- Incident Response: Act swiftly to incidents by conducting in-depth investigations and providing both temporary and permanent solutions in a timely manner.

- Root Cause Analysis: Perform thorough root cause analyses for incidents. Implement proactive measures to prevent future occurrences and continuously monitor the effectiveness of these measures.

- Performance Monitoring: Utilize appropriate monitoring tools to proactively track system performance and availability. Identify issues and execute corrective actions to enhance overall system functionality.

- Service Level Management: Ensure adherence to agreed service levels, including response times for service requests and system uptime. Regularly document and update system configurations and prepare detailed reports for stakeholders.

- Service Continuity Planning: Develop and implement robust service continuity strategies, including backup and restore procedures, as well as disaster recovery plans to maintain seamless business operations during disruptions.

- Technical Support: Provide expert technical guidance to customers and project teams, helping them make informed decisions and resolve complex technical challenges.

- Resource Management: Coordinate resources and schedules for system implementation and operational activities to maximize efficiency and meet deadlines.

- Ad-hoc Duties: Take on additional tasks as needed to support the team and organization.

Job Requirements:

- Experience: No experience is required.

- Communication Skills: Excellent written and verbal communication abilities.

- Personal Attributes: A positive, empathetic, and energetic demeanor.

- Availability: Immediate placement.

Remarks:

- 6-months contract

- Working Days: 5 Days work (Monday to Friday)

- Working Hours: 9:00 AM to 6:00 PM

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

Responsibilities:

1. Project and Maintenance Support:
   • Participate in projects and maintenance services involving CCTV systems, access control systems, public address systems, alarm systems, and server/network infrastructure.
   • Provide technical assistance and support as required.
2. System Installation and Configuration:
   • Install, implement, configure, and test system/storage equipment and related setups.
   • Set up and integrate access control systems, including electronic locks, card readers, biometric scanners, and control panels.
3. Preventive Maintenance and Inspections:
   • Conduct routine inspections of access control systems.
   • Perform preventive maintenance to ensure optimal system performance and reliability.

Requirements:

• Proficiency in installing and configuring electronic security systems.
• Strong understanding of server and network infrastructure.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and in a team-oriented environment.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

The Opportunity:

• Client: Government-Operated Management
• Location: Serangoon
• Salary: Up to $2,900 (Basic)
• Working Hours: Monday – Friday, 8:30 AM – 6:00 PM

Job Responsibilities:

• Manage inventory for all e-shop portals, including virtual inventory processes during presales and major launches.
• Validate daily online fraud reports and perform document verifications.
• Handle escalations and coordinate with relevant departments to resolve customer-related issues.
• Monitor and highlight trending incidents on e-commerce platforms, ensuring all cases are resolved and properly logged in the system.
• Conduct manual callbacks to customers and follow up on orders arising from online sales issues.
• Perform manual interventions for order-related issues, such as stuck orders, failed transactions, and rejections.

Job Requirements:

• Minimum GCE "O" / "A" Levels or Diploma.
• Strong interpersonal and communication skills.
• Patient, proactive, and a good team player.
• On-the-job training will be provided.

Next Step:

• Submit your updated resume, including current salary details (breakdown: base, incentives, etc.) and expected salary.
• Click ‘Apply Here’ to submit your application.
• Only shortlisted candidates will be notified.

Jason Ng
Direct Line: 6697 7967
EA License No: 91C2918
Personnel Registration Number: R23113333

Job Description

• Handle customer enquiries and request
• Handle any operations issue regarding customer's order, PO invoice, Letter of Credit
• Assist in preparation of quotation, service agreement and other documents needed for the service provision, based on the templates.
• Support monthly reporting
• Handle sales incoming calls/enquiries and convey messages to relevant sales
• Other Ad hoc duties as assigned

Requirements

• Min Diploma / Degree in any related course of studies
• Experience in sales operations/ support
• Able to handle customer service and multi tasking
• Good at communication or coordination

All qualified applicants, please send in your resume to: [email protected]

Recruiter's reference code: #HCG

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

Key Responsibilities

• Timely verification of each day’s surgery charges for patients and ensure all charges are properly interfaced to the billing system and are accurate and free from errors
• Follow up with vendors, nursing, clinicians, or other disciplines’ colleagues for any charging issues
• Follow up with patients or business office for billing issues
• End-to-end process for purchases, including but not limited to obtaining quotation, raising purchase requests, arranging delivery, processing invoices and delivery orders for billing
• Tracking consumption rates, contract balance values, and working with vendors, nurses and other operations colleagues for projection, top up or extension of Purchase Orders
• Requisite, control and maintain utilization of office supplies in the assigned area
• Assist nursing on their daily staff roster and to prepare OT final list for the Nurse Manager in-charge
• Issue of lockers and resetting unused lockers in staff change room
• Assist with the review and update of Standard Operating Procedures where applicable
• Collate statistics/reports required by the department for purposes of cost containment or process improvements
• Manpower management, including roster and leave planning for team members

Key Requirements

• Good interpersonal and communication skills
• Proficient in Microsoft Office Applications
• Ability to multi-task, work independently and work in a team
• Service-oriented and customer-focused
• Independent with strong decision making capabilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.
• Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.
• Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.
• Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas
• Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer, severity of system issue, and preferred carrier.
• Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.
• Maintains professionalism in working relationships with team, customers and others within the company.
• Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.
• Ad-hoc tasks/duties assigned by Superior

Requirements

• Min N / O / NITEC / Diploma in any courses
• Min 2 to 3 years of order processing / sales support / order fulfilment exp

Salary range: $3K to $3.6K

Medical Device / Lifescience MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Please ensure you have submitted the additional information in the form below: https://forms.afizan.com/index.php/737627?lang=en

Please note that we will not consider your application if this form is not submitted.

Position: IT Project Manager

Employment Type: Permanent

Payroll Company: Afizan Pte Ltd, Singapore

Work Location: Client Site, Maxwell Road, Singapore

Working Hours: 8:30 AM to 6:00 PM

Interview Timeline: Shortlisted candidates will be contacted within two weeks of application.

Compensation and Benefits

• Salary: $7,000 to $8,500 (commensurate with experience)
• Annual Salary Increment
• Yearly Performance Bonus
• Health Insurance
• 5G Smartphone with Plan
• Subsidized Training and Certifications
• Annual Leave: 14 days per year
• Sick Leave: 14 days per year

Key Responsibilities

• Ensure timely project delivery within budget, while meeting business requirements and overseeing the operations, maintenance, and monitoring of systems.
• Mentor the internal development team in applying Agile principles and practices to maximise business value.
• Assess and recommend Agile software engineering practices for the team’s improvement.
• Identify and address impediments, or guide the team in removing obstacles.
• Foster a trusting and safe environment where issues can be raised without fear of judgement, focusing on problem-solving.
• Enhance transparency, share information, and ensure effective communication.
• Increase the development team's velocity at a sustainable pace.
• Educate and support the Product Owner, particularly in product backlog refinement, vendor management, and internal stakeholder engagement.
• Uphold the principles of the Agile Software Development Manifesto.

Candidate Requirements

• A degree in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering, or a related field.
• At least 4 years of relevant working experience in this role.
• Experience in full software or product development cycles, preferably using Agile methodology, with prior development experience.
• Certified Scrum Master with a minimum of 2 years' experience in a Scrum Master or equivalent software delivery role.
• Excellent stakeholder engagement and communication skills.
• Familiarity with Scrum, LeSS, and Kanban is an advantage.
• Knowledge of design thinking and workshop facilitation is also an added advantage.
• All nationalities welcome, but must be in Singapore with 2 years of local experience.

Why Join Us?

At Afizan Pte Ltd, we pride ourselves on fostering an inclusive and supportive environment where you can grow professionally while contributing to Singapore’s education landscape.

As a trusted name in Information and Communication Technology (ICT) solutions, we have been empowering small businesses, large enterprises, and government agencies for over a decade. Our mission is to make technology seamless and accessible, helping organisations achieve their digital transformation goals.

Join us and become part of a dynamic team dedicated to innovation and service excellence.

For more details, visit www.afizan.com

Responsibilities :

· Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.

· Analyse and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.

· Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.

· Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.

· Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.

· Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.

· Report all security incidents to the home office and work with corporate IT on response and resolution strategy.

· Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.

· Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.

· Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.

· Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

- Certified Information Systems Security Professional (CISSP)

• Degree in Computer Science/Information Technology or equivalent.
• 3+ years of experience in a cyber or information security management role.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.

Sales Administration / Support

• Process Customers’ Purchase Orders by raising Customer Order Processing (COP) forms and performing stock reservations.
• To raise and issue purchase requisition of equipment, spare parts, and accessories required for projects and ad-hoc orders and submit for approval.
• Correspond with customers, manufacturers, vendors and suppliers via email/phone for shipment status.
• Responsible for expediting the receivables and deliverables of ordered goods and identifying ordered equipment to prepare material take-off schedule for orders.
• Coordinate, liaise, and work with the Warehouse and Logistics Department to ensure that goods are packed and delivered on time to customers.
• Attend to customer inquiries (via phone/email) for prices and stock positions or customer complaints (e.g., invoice disputes) and ensure necessary actions are taken and followed through.
• Assist Sales Manager(s) / Assistant Sales Manager(s) in drafting proposals and quotations to customers.
• Assist Sales Manager(s) / Assistant Sales Manager(s) collating multiple variations for projects for price negotiation with customer(s).
• Ensure that all filings are in order.
• Perform other ad-hoc duties as assigned by the Head of Sales / Sales Manager(s) / Assistant Sales Manager(s).

Marketing Communication

• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating events e.g. Trade exhibitions, road shows, new product seminars, etc
• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating internal events, eg. Dealer meetings.
• Prepare and organise marketing collaterals.
• In charge of maintaining and ensuring the Company’s website content is current and up to date.
• Assist Sales Manager(s) / Assistant Sales Manager(s) to liaise with partners of trade magazines and media agencies.

Requirements:

• Proficient in Microsoft Office applications (Excel, Word, Outlook and PowerPoint).
• Experienced in ERP, preferably NetSuite, will be advantageous.
• Navigation communication product knowledge preferred.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

We are looking for a part time IT software developer with experience in SEO and marketing campaign execution.

We are a project management and strategy consultacy boutique firm with a very close relationship with out customers and ultra specific IT needs and brand strategy solutions for each of them.

Intensive training will be required to fully grasp and understand the reach of every project and their branding, IT and operational needs and how to execute them accordingly.

Digital Marketing Tools:

GoogleBusiness Listing Manager, GoogleAnalytics 4, Google Search Console,Google Tag Manager, Google Ads,SemRush, Moz, Ahrefs, Meta Ads,Hotjar, LinkedIn Ads, Mailchimp, Tiktok(shop), Schema Markup.

Web Development & Design: WebsiteServer and Domain Management,WordPress, Wix, Shopify, Landingpages, Blogs, CMS.

Design & Multimedia: Adobe Photoshop, Adobe Illustrator , Adobe Final Cut,Premiere pro, Canva, AI

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment
• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Description:

1. Schedule and assign specific duties/roles to cleaners and lead team members to perform cleaning activities. Ensure cleaners adhere to the cleaning standard and procedures.

2. Experience in operating cleaning machines such as scrubbers, hi-jet, etc.; and providing training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimize waste and/or misuse.

4. Daily report to operations manager on the job site situation

5. Help operations manager and be the first contact person to handle any complaints and feedback from Clients.

6. Any other duties assigned by operations manager.

Job Requirements:

1. At least 2 years' experience in a similar role in the cleaning sector.

2. Hardworking attitude, able to work at height and move 20 Kgs of weight.

3. Able to work overtime including weekends and public holidays; willing to alternate between Night and Day shift when required.

4. Will and able to work at island-wide locations at short notice.

5. Able to use simple Office Software and willing to undertake paperwork duties as well.

6. Good attitude and hard work. Must be physically fit.

7. Long hour standing jobs.

8. Can communicate in English & Mandarin.

Job Description:

1. Schedule and assign specific duties/roles to cleaners and lead team members to perform cleaning activities. Ensure cleaners adhere to the cleaning standard and procedures.

2. Experience in operating cleaning machines such as scrubbers, hi-jet, etc.; and providing training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimize waste and/or misuse.

4. Daily report to operations manager on the job site situation

5. Help operations manager and be the first contact person to handle any complaints and feedback from Clients.

6. Any other duties assigned by operations manager.

Job Requirements:

1. At least 2 years' experience in a similar role in the cleaning sector.

2. Hardworking attitude, able to work at height and move 20 Kgs of weight.

3. Able to work overtime including weekends and public holidays; willing to alternate between Night and Day shift when required.

4. I am willing and able to work at island-wide locations at short notice.

5. Able to use simple Office Software and willing to undertake paperwork duties as well.

6. Good attitude and hard work. Must be physically fit.

7. Long hour standing jobs.

8. Can communicate in English

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ relevant experience.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

We are looking for a skilled IT Solution Manager to join the pre-sales team, focusing on designing and delivering IT infrastructure solutions, including storage, backup, disaster recovery, and network architecture for enterprise and government clients. This role involves collaborating with account teams to develop customized solutions, managing pre-sales activities, and driving new business opportunities in a high-growth environment

Responsibilities

• Lead the design of IT infrastructure solutions, including storage systems, network architecture, and disaster recovery solutions, ensuring alignment with client needs and business goals
• Work closely with account teams to identify opportunities for enterprise IT solutions, providing strategic guidance and technical consultation to key clients across various sectors
• Develop technical proposals, configure Bill-of-Materials (BoM), and create pricing models to deliver customized solutions that meet client requirements and expectations
• Conduct presentations and demonstrations to showcase the benefits of our IT solutions and services to prospective customers and channel partners
• Manage the pre-sales phase of tender responses, including clarifying client queries, organizing responses, and ensuring timely submission of proposals
• Collaborate with product teams, vendors, and partners to deliver integrated enterprise solutions, helping to expand our solution offerings and market reach
• Conduct quarterly training sessions for end-users and partners, sharing knowledge on product capabilities and solution benefits
• Stay ahead of industry trends, competitor offerings, and emerging technologies to refine and adapt solutions for maximum market relevance

Requirements

• Bachelor’s degree in Information Technology, Telecommunications, Electronics, Electrical Engineering, or a related field
• 5+ years of experience in pre-sales for IT infrastructure solutions, specifically focusing on storage, backup, servers, and disaster recovery
• Strong technical knowledge of enterprise IT infrastructure, including networking, storage systems, and cloud solutions
• Proven experience in managing technical sales proposals, BoM configuration, and pricing strategies
• Solid understanding of industry trends in IT, cloud technologies, and partner solutions
• Consultative sales experience with the ability to align business needs with tailored IT solutions
• Strong project management skills with the ability to oversee multiple projects and coordinate across teams
• Ability to work with cross-functional teams and partners to deliver customer-focused solutions

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

* Location: Bedok

* 5days work

* MNC company

* Basic + AWS + VB

Job discription:

• Achieve sales objectives within product range or assigned districts.
• Pursue sales leads, conclude orders, and initiate internal sales process and logistics.
• Provide technical solutions to Consultants prior to tender calling
• Understanding of local Codes for Vertical Transportation System
• Attend tender interviews
• For secured contracts, to attend project meetings as & when required
• Handle variation orders
• Money collection
• Visits to customers

Requirement:

Diploma / Degree in any fields.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

We are currently looking for Operations Exective who is active in the local outsourcing industry. Our company is expanding and looking for enthusiastic personnels to join us!

Bilingual in Mandarin and English is essential as client/ staffs are from all different races in Singapore

Experience in handling multiple staffs for different locations

Sourcing for own pool of casual labours an advantage

normal office Computer /software skill

Develop and implement operational strategies aligned with the company's goals.

Identify areas for process optimization and lead initiatives to improve efficiency and productivity.

Lead and motivate operational teams, fostering a culture of collaboration and continuous improvement.

Reports directly to Director

Welcome Ex-offenders and Disablities person to join us .Thanks

We are seeking a proactive and detail-oriented Cybersecurity Specialist to join our IT team. This full-time Cybersecurity Specialist will be instrumental in protecting the organization’s digital infrastructure by identifying, analyzing, and mitigating potential security threats. The ideal candidate will have a deep understanding of cybersecurity principles, tools, and technologies, as well as a passion for continuously improving security practices and educating others on best practices.

Responsibilities:

ICT Security Policy Development

• IT Policy and Standards reviews and updates.
• Collaborate with the IT team to establish and update security policies, standards, and procedures across the organization.

ICT Security Governance and Compliance

• Manage IT audits and ensure compliance to security mandates.
• Develop and maintain Hardening Standards for ICT systems.
• Track and ensure closures of security risk assessments, non-compliances and waiver requests.
• Review and improve organization’s security posture.
• Establish security posture baselines.

Information and Cybersecurity Management

• Monitor and report status on security testing (e.g. patch, VA etc).
• Conduct Security reviews such as System Configuration Review, Vulnerability Assessments (VA), Penetration Test (PT).
• Ensures vendor’s implemented of security measures such as security audit log etc.
• Provides security advice to help strengthen ICT control measures and safeguards.

ICT Security Operations

• Manage organization’s security incidents.
• Monitor and investigate reported system security events in O365 Security and Crowdstrike.
• Ensure timely deployment of security patches and updates.
• Coordinate review activities (log review, firewall rules review), investigate suspicious activities and report to IT Management team.
• Implement ICT security initiatives and security requirements.
• Educate employees on security awareness and best practices to foster a security-conscious culture.

Documentation and Reporting

• Maintain detailed documentation of security incidents, produce regular security status reports, and communicate findings to management.

Qualification:

Education and working experience:

• Tertiary Education in Cybersecurity, Computer Science or equivalent (e.g. Information Systems).
• Relevant certifications (e.g., CISSP, CISM, CompTIA Security+, CEH) are highly preferred.
• Preferably 5 years of experience in the IT Cybersecurity domain.
• Experience in incident response, and knowing threat intelligence is a plus.

Technical skill:

• Possess knowledge and experience in Office 365.
• Proficiency in cybersecurity tools such as firewalls and endpoint detection and response solutions.
• Strong knowledge of system and network security protocols, encryption methods, and authentication techniques.
• Knowledge of security processes, privacy, risk and compliance concepts, practices, and procedures.

Soft skill:

• Excellent communication abilities, and a keen eye for detail.
• Balanced, clear judgment and flexible thinking. Strong critical thinking at both abstract and concrete levels and good knowledge of business processes.
• Organizational skills to multitask, estimate resource needs and dependencies, and deliver on time.
• A team player with strong organisation and people handling skills.

Desired Attributes

• Ability to work independently as well as part of a team.
• A proactive approach to identifying and mitigating risks.
• Willingness to stay updated on the latest cybersecurity trends and threats.

Kindly state your expected salary in your job application. The position offered will be commensurate with the candidate’s experience and suitability.

5 days work week 8.30am to 6.00pm

Location: Outram

Governance & Risk Management Executive

Governance

• Compile and submit the annual governance checklist to the relevant authorities.
• Define and maintain corporate-wide information security governance and controls to ensure that data and information assets are adequately protected, including supporting any regime for data protection.
• Involved in Identifying, evaluating and reporting of information security risks.

Fundraising & Donor Engagement

• Undertake the Secretariat duties in supporting the Audit and Risk Management Committee, including the preparation of Agenda, reports, discussion papers and presentations, as well as in preparing minutes of meeting.
• Plan, design and implement an overall risk management process.
• Perform risk discussions and assessments of risk profile and highlight key risk for reporting. Identify and quantify the risks exposures, which may include financial costs, legal and reputational risks, and environmental factors.
• Develop risk migration strategies, policies and procedures, preventive and contingency plans.
• Maintain and update the Risk Management Register. Conduct risk identification exercises, monitor and report on the key risk indicators.
• Advise the Board, Business Heads and Department Managers on the implementation of compliance programs, proactively monitor its implementation and suggest ongoing improvement.
• Develop Business Continuity Plans to limit risks.
• Provide training to create awareness of risk management across the different business areas of the Association so that the Board, Business Heads and Staff understands their accountability and comply with the relevant rules, regulations and processes.
• Conduct regular gap analysis and share updates on best practices in the industry.
• Provide support to the (outsourced) internal audit and risk management functions and act as liaison between any appointed (outsourced) internal auditor/risk management consultants and YWCA.
• Monitor internal audit or risk mitigation plan and act as the coordinator for arrangements of meetings, discussions and follow-up with internal stakeholders.
• Coordinate follow-up on any reviews of internal SOPs, including overseeing the organising of any BCP exercises.
• Any other duties as may be assigned from time to time.

Requirements

• Minimum 3 years of relevant experience.
• Ability to handle sensitive and confidential information.
• Proficient in Microsoft Office, Word, Excel and Powerpoint.
• Strong governance mindset.
• Strong communications and written skills.
• High degree of multi-tasking and time management capability.
• Strong organizing and coordination skills.
• Meticulous and the ability to work independently with minimum supervision.
• Pleasant nature and strong service mindset.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

Criteria :

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Reporting to the Head of Brand, Communications, & Marketing, the Executive/Senior Executive for Communications will develop and implement internal and external corporate communications strategies and plans, aimed at enhancing the image and reputation of the YTL PowerSeraya Group.

Responsibilities

External Communications

1. Develop the communications strategy in alignment with key business priorities

· Handle all media queries (proactive and reactive)

· Develop press releases, FAQs, talking points, and narratives when required

· Develop media briefing documents, media interview facilitation and pre-interview spokesperson briefing when required

· Media engagements with key media (mainstream, local business, energy media)

· Research, identify and pitch for stories/interviews as appropriate

· Daily media monitoring to constantly stay ahead of developing digital media channels in order to mitigate risks or exploit opportunities

· Develop single narrative and ensure messages align

2. Implement and deliver branding/image

· Act as one of the main points of coordination within the Group

· Assist in developing and managing the Group’s initiatives

· Brand profiling and positioning as required

· Brand guardian of the company’s branding and corporate content materials

3. Develop and maintain digital media presence

· LinkedIn account

· Maintain and update website contents

4. Establish presence in the industry by aligning narratives about our business and participate in industry-driven forums, etc.

5. Crisis Communication

· Act as central point of contact with Energy Market Authority’s Communications team

· Oversee crisis communications with key stakeholders, including preparation and drafting of holding statements

Internal Communications

1. Drive and align information throughout the organisation

· Sharing and alignment of information about the industry, the business and the Group

· Communicate the Corporate Culture

· Communicate Management initiatives

2. Boost Engagement and Productivity

· Create conversations - develop Communications Roadmap to address and manage various stages of behavioural shifts in people going through a change process for employee engagement

· Develop content and organise staff-bonding events

· Forge closer ties/bridging the gap between employees

· Leverage on all communication channels and repurpose content

Job Requirements

· Preferably a Degree with strong passion to work in the communications space

· Minimum 2 years of experience in Corporate Communications or PR agency

· Excellent writing, editing, proofreading and presentation skills

· Preferably Mandarin proficient, to liaise with Chinese media

· Resourceful, and able to work both independently and in teams

· Strong interpersonal, time-management and organizational skills

· Creative and self-driven