Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office

JOB SUMMARY

We are seeking an experienced Business Analyst / Senior Business Analyst (BA/S-BA) to enhance our in-house products to stay ahead of the competition and ensure that they remain and integrated best-of-suite solutions for our clients. As a BA/S-BA, you will have the opportunity to work with a multi-disciplinary team to design, develop, test and launch the new features and new products to market.

Feeling the pulse of the customer, business and market trends is core. Taking all these feedback iteratively, as a BA/S-BA you have the opportunity to analyze the customer’s pain points, gaps in the product features, innovate on functionality and features, release a beta to early-adopters and finally launching the enhancements, features or products to market.

On a day-to-day basis, the BA/S-BA involves in working with diverse team members across the full spectrum of software developer services including business analysis, UI/UX, graphics design, backoffice engineering, web app and mobile app engineering. The BA/S-BA is constantly challenged to balance business viability, technical feasibility, customer desire and time to market to ensure that ideas become features in their product lines.

JOB DUTIES

• Collaborate with sales, marketing, and operations support teams to better understand our clients’ needs and synthesise your findings into the product roadmap, prioritizing features and functionalities based on business value and customer feedback.
• Monitor competitor activities and identify opportunities for differentiation.
• Constantly in touch with customers’ pains points, needs and desires and scoping an innovative and viable solution.
• Define clear, cohesive functional and non-functional requirements in the form of user stories and acceptance criteria, and manage time-integrated plans for feature development.
• Work closely with the UX/UI designers to detail out the wireframes and final UX for the new features or products.
• Ensure the objectives, requirements and specifications are clearly understood by the various team members across the Designers, Frontend & Backend Engineering, and QA teams.
• Execute beta and pilot programs with early-adopters and track their feedback and enhance the product features set readying it for market release.
• Develop key performance metrics for products. Track, monitor and analyse these metrics during beta, early-adopter stages as well as a live product.
• Actively conduct reviews, manage approvals, and sign off processes for product feature sets.
• Keep abreast of current product management methodology, latest competitor offerings, and digital trends to help strengthen the team’s deliverables.

JOB REQUIREMENTS

• Bachelor’s Degree of Computing, Engineering, Product Design or related field.
• Over 2+ years of related work experience in the domains of product management, business analysis, system analysis, process reengineering and consulting.
• A proven track record of gap analysis, innovative means of problem solving, designing software products that provide clients with solutions and bringing these products live.
• Outstanding knowledge in product management, product lifecycle and best practices.
• Strong conceptual abilities, clear communication of direction and solid knowledge of the product management or business analysis methodology.
• Exceptional analytical and conceptual thinking skills and quick to learn new business domains and industries.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Excellent planning, organizational and problem-solving.
• Strong communication skills in presenting visions or ideas to both internal and external stakeholders.
• Excellent documentation skills in drafting clear and concise requirements and specifications.
• Comfortable in working with a multi-disciplinary team that involves process engineering, backend & frontend engineering, UI/UX, graphics design, quality assurance and IT operations.
• Willing to roll-up one’s sleeves and contribute to the team.
• Ability to work in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

The successful candidate will be responsible for maintaining master data management (MDM) system, ETL processes, and data pipelines to ensure that data is accurately maintained and efficiently published to downstream on a real-time basis.

Requirement:

• Possess a degree in Computer Science, Information Technology, or a related field.
• Good SQL skill in Postgres/Oracle RDBMS.
• Good hands-on software development skill with experience in multiple data related projects and Java (Spring, Maven).
• Experience in unit testing and regression testing.
• Possess positive learning and collaborative mindset.
• Strong analytical and problem-solving skills.

Good to have:

• Familiar with DevOps tools, CICD cycle, and GitHub.
• Experience in Linux environment.
• Some background in AWS technologies will be advantageous.
• Previous experience in the financial or investment industry will be an added advantage.

Responsibilities:

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Requirements:

• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, ActiveMQ and Kafka s a plus.
• Additional knowledge of Linux and scripting skills is highly preferred.
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

Responsibilities

· Provide 24x7 operational support for all production practices including weekends and holidays for Bank Security Apps

· Ensure system availability 24x7. Perform system Recovery in the event of system incapacity or outages.

· Provide technical expertise to facilitate investigation of complex technical issues in a timely and efficient manner.

Skills/Requirement

· Possess strong understanding of technical and subject matter expertise that can be leveraged to identify and resolve issues in a timely fashion.

· Monitor System health check & work towards continuous improvement to prevent system issues by early problem detection. Automate the daily monitoring and manual operations to improve system resiliency and stability.

· Must have 4 years good working experiences as L2 Production or Application Support with strong skillsets of Linux and SQL

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Details:

• General secretarial and clerical functions relating in particular to Conveyancing works.
• Maintenance of files and records.
• Render any clerical and secretarial assistance as and when or where the company requires.

Requirements:

• Min 1 year of relevant experience will be an added advantage.
• Good communication skills, enthusiasm, and a positive and energetic attitude.
• Proficient in Microsoft Office Applications.
• Willing to work in a fast-paced environment.
• Good Organization skills and the ability to work independently.

We offer attractive salaries, good teams and a good environment to work in.

Kindly write in your full resume and expected remuneration to HR at [email protected]

Only candidates who have been shortlisted for interviews will be contacted via email.

CLIENT SUMMARY
Our client is a global industry leader in open platform IP video analytics management software. They provide actionable insights from video data through the perfect combination of your cameras and sensors and their open platform software and analytics.

RESPONSIBILITIES
As a Support Engineer, you will be at the forefront of customer interactions, helping them resolve technical challenges and ensuring they receive the highest level of service. Your core responsibilities include:

• Technical Support: Serve as the primary point of contact for customers’ technical inquiries, providing prompt and professional troubleshooting and resolution.
• Problem Diagnosis & Resolution: Diagnose complex technical issues, applying your expertise to resolve cases efficiently, while escalating when necessary for advanced support.
• Documentation: Ensure all cases are documented thoroughly with detailed and accurate information, ensuring clarity and traceability in our support systems.
• Customer Communication: Keep customers informed with timely progress updates and ensure follow-ups are completed in a professional and efficient manner.
• Collaboration: Work closely with internal teams to solve customer challenges and continuously improve customer satisfaction and overall support processes.
• Continuous Learning: Stay up-to-date on the latest Milestone products, support procedures, and industry best practices through continuous learning and development.
• Pattern Recognition: Identify recurring technical issues, suggest improvements, and collaborate with the team to enhance product performance and support processes.

REQUIREMENTS

• Education: A Bachelor degree in Computer Science, Information Technology, or a related field.
• Experience: A minimum of 3 years of hands-on experience in technical support, ideally in a customer-facing role.
• Technical Expertise:Strong understanding of IP networking and related technologies.
  Proficiency in Microsoft Windows Server operating systems and Active Directory.
  Experience with troubleshooting tools such as TeamViewer and Wireshark.
  Knowledge of virtualization, storage solutions, and SQL/database troubleshooting.
• Communication Skills: Excellent written and spoken English communication skills.
• Multitasking Ability: Ability to handle multiple cases simultaneously in a fast-paced environment.
• Customer-Centric Attitude: A proactive approach to customer service with a dedication to providing effective solutions.

GOOD TO HAVE

• Language Skills: Proficiency in Japanese or other Asian languages is highly desirable, as it will be beneficial when supporting our diverse customer base across the region.
• Technical Certifications: Any certifications related to networking, server management, or video surveillance systems will be a plus.
• Problem-Solving Mindset: Strong analytical and problem-solving abilities, with the capacity to think critically under pressure.

Location: Chai Chee Road
Salary: Up to S$6,000

Overview:

• We are seeking an Operations Support Engineer to manage and support our IT operations. The role involves developing and scheduling batch jobs, managing cron jobs, and ensuring the smooth functioning of IT systems. The ideal candidate should have experience with .NET, SQL databases, and scripting for operational tasks.

Key Responsibilities:

• Conduct root cause analysis and handle analytical tasks.
• Maintain efficient system processes, ensuring adherence to regulatory standards.
• Communicate issues, updates, and key information to stakeholders and management.
• Monitor backend jobs to ensure stable operations.
• Collaborate with different departments, performing coordination and administrative duties.
• Write and understand basic SQL queries for operational purposes.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and the ability to work independently.

Experience :

4-8 years in years of Corporate Administration and coordination experience in Singapore

Responsibilites :

To handle corporate admininstration and coordination requests for internal team on timely and accurate basis.

• Perform corporate administrative duties and support functions from time to time
• Perform any ad-hoc assignments given by Supervisor and contribute and provide feedback to Supervisor on process related issues and give suggestion for improvement.
• Service Level Agreements (SLA) - Completes processing of daily requests within agreed SLAs with Business Units
• Preferrably coordination experience in large organization

Company’s Profile

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for Data Center Technicians to join their expanding team!

Location: Lakeside / Admiralty

Working hours: Monday to Friday, Office Hours

Responsibilities:

• Oversee building and data centre facilities: recording and reporting on the BMS / EMS / Fire D&P / Chiller / Electrical etc
• Administrator for preventative maintenance programs to ensure that equipment are properly serviced & maintained
• Maintain good documentation of facilities and / or equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Respond to emergency situation and be on 24x7 standby duty
• Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
• Be involved in new data centre projects as well as renovation and maintenance to existing space
• Responsible to handle site inspections / audits by external authority (eg. HDB/LTA/NEA/FSB)
• Scheduling and tracking of servicing jobs and vendor management on a day to day basis
• Maintain high customer service level standards
• Managed all facilities contracts

Requirements:

• Min. Diploma in Building / Facility Management or any other related field
• Some relevant experience in Data Centre facility management and vendor management is a good bonus
• Good knowledge in building technology, mechanical and electrical services and facilities management

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Job Scope

• In charge of full spectrum HR operation, recruitment and administration
• Maintain, upkeep and ensure timely and accurate update of HR database, all employee personal files records are complete and treated in strictest confidence
• Application, renewal and cancellation of Work passes
• Bi-monthly Payroll processing and report generating
• General HR administration, such as preparation of employment letters, confirmation letter and etc
• Other government related matters. - IR8A, IR21, tax clearance, government and training grant, NS claims, maternity claim etc ..
• Perform other responsibilities and tasks as assigned

Requirement:

• Candidate must possess at least Diploma/Graduate Diploma in Human Resource Management/ Business Administrative or equivalent.
• At least 6 Year(s) of working experience in the related field is required for this position
• Required Skill(s): HR, Microsoft Office, Payroll, Info-Tech
• Short Notice will be a plus

Responsibilities:

• Prepare written and verbal quotations to customers timely and accurately.
• Handle sales order processing and administrative functions.
• Work closely with Sales team to provide pre-sales and after-sales support to customers.
• Communicate and coordinate efficiently with colleagues of all departments ensuring timely order fulfilment.
• Follow up on inquires through communication channels, always maintaining strong customer relationships.
• Actively promote the Company brand to establish and develop new leads with potential customers.
• Support the development of new and existing products.
• Bookkeeping of customers’ transactions, complaints, and all necessary records.
• Arranging hotel, travel accommodation for Sales team as needed for overseas job.
• Create, manage, follow up all maintenance contract before the deadline.
• Generate and issue warranty certificate after product delivered.
• Other duties as assigned by management.

Requirements:

• Minimum 1 year related experience in a Sales Support
• Basic Microsoft application especially Excel, Word and Power Point
• Able to start work immediately or within a short notice

Submission of your job application indicates consent to allow Nimrod to collect, use and disclose the personal data in accordance with our data protection policies. https://nimrod.com.sg/personal-data-policy/

Job Overview: We are seeking a highly organized and detail-oriented Business Support to join our team. This role will focus on managing customer relationships and fronting 4PL operations, ensuring smooth logistics coordination, and providing robust support to both internal and external stakeholders. The ideal candidate will have excellent Excel skills, strong reporting capabilities, and the ability to manage customer relationships efficiently.

Key Responsibilities:

• Serve as the primary point of contact for managing customer relationships, ensuring smooth 4PL operations.
• Coordinate and liaise with logistics teams to fulfill customer requirements.
• Handle day-to-day communications and issue resolution with customers.
• Maintain and track inventory levels and stock movements across multiple platforms for customers.
• Generate and analyze regular reports related to inventory, logistics, and customer performance.
• Proficiently use Excel to manage and report data; ability to create complex reports and dashboards.
• Assist with order processing, including documentation, delivery tracking, and shipment coordination.
• Ensure accurate and timely reporting on key performance indicators (KPIs) related to customer management and logistics.
• Address and resolve any operational issues with customers promptly and professionally.
• Perform other duties as assigned by management.

Requirements:

• Diploma or degree in Medical Technology, Biological Science, Microbiology, or any Sciences related fields.
• 2 years of experience with client management in 3PL/4PL operations is preferred
• Strong proficiency in Microsoft Excel advanced formulas, pivot tables, reporting, etc.).
• Excellent communication skills, with the ability to manage and build relationships with customers.
• Strong analytical skills and experience in reporting and data management.
• Ability to handle multiple tasks and priorities in a fast-paced environment.
• A proactive attitude, with the ability to problem-solve and address challenges independently.
• Proficiency in English (both written and spoken).
  

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Any other ad hoc duties as assigned by supervisor.

Requirement:

• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Windows OS (Must know Windows 10)

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description

Responsibilities :

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Required Skills :

• Intermediate knowledge and hands on experiences in SQL and Linux
• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Experience of Job scheduling, Kafka, and ActiveMQ..
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

EA Number: 11C4879

As Administrator, Facility Support you will be an integral member of the Administration team delivering service excellence to all visitors and callers to our Singapore facilities. As the face of our business, you will greet key clients, suppliers and NOV visitors, welcoming them to our site as well as being the main operator of the switchboard, screening calls and directing callers to their destination, taking messages where needed and informing internal customers of the missed call. You will provide critical administrative support to cross functional teams within NOV supporting various departments as and when required along with everyday tasks. Your proficiency in Microsoft Office software including Word, Excel and Outlook will be critical to this role as will your ability to provide excellent customer service to both internal and external customers of NOV.

DUTIES & RESPONSIBILITIES:

• Reception duties:Telephone switchboard, directing, screening calls, taking and relaying messages in a timely manner.
  Provide timely responses to queries or request
  Greet visitors’ arrival at NOV Reception, provide information and safety induction and announce visitors to company employee
  Prepare and issue Door Access Control cards.
  Prepare welcome board for visitors
  Prepare slides/videos to be played in the screens within the facility
  Ensure knowledge of personnel whereabouts and maintaining exact and complete sign-out/sign-in procedures for visitors and on-site staff - maintain security by following procedures; monitoring logbook; issuing visitor badges; H&S induction and facility evacuation participation.
  Sort outward mail including DHL packages and incoming mail for distribution.
  Provide timely responses to queries or requests from customers, suppliers and public.
  Assist in facility maintenance when required
  Schedule meetings and maintain facility calendar
  
• Organise and arrange transport, lunches, accommodation as required for visitors and employees.
• Provide Executive support
• Provide remote facility support to other 2 facilities in Singapore
• Administrator for corporate mobile users, review monthly bill.
• Order and maintain stationery levels / pantry supplies for all departments within NOV.
• Filing of documents in Rigdocs.
• Purchase Requisition and PO receiving.
• Admin back up support and carry out any other relevant duties as assigned

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Any other ad hoc duties as assigned by supervisor.

Requirement:

• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Windows OS (Must know Windows 10)

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Well Established Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am – 5.30pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Provide technical/ IT Support.
• System Hardware Integration.
• Liaise with client for the project.
• Access Control/ FR Installation & Configuration.
• Service Team Support.
• API Integrate for device.

Requirement

• Diploma / Degree in Computer Science and Technologies or equivalent.
• 2 - 4 years of relevant working experience
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

About the role

We are seeking an experienced Project Manager (IT Infrastructure) to join our client on a contract basis. This is a key role responsible for leading the delivery of IT infrastructure projects for our clients in the Central Region. As a Project Manager (IT Infrastructure), you will be responsible for managing the successful completion of complex IT projects, ensuring they are delivered on time, within budget, and to the highest quality standards.

What you'll be doing

• Oversee the implementation of the upcoming IT infrastructure project and keep track of the project progress;
• Facilitate project meetings and presentations to keep all parties informed and engaged;
• Ensure that all project deliverables meet quality standards and contractual obligations;
• Project risk management to monitor, identify potential risks and develop mitigation plans; and
• Ensure all aspects of the project are completed and documented.

What we're looking for

• Minimum 5 years of experience as a Project Manager, preferably in the IT infrastructure domain.
• Strong project management skills with a proven track record of successfully delivering complex IT projects
• Excellent communication and stakeholder management skills
• Proficient in project management methodologies and tools (e.g. Agile, Waterfall)
• Ability to lead and motivate cross-functional teams
• Familiarity with IT infrastructure components and technologies (e.g. servers, networking, storage)
• Relevant certifications in project management (e.g. PMP, ITIL, ITSM) are preferred

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Scope:
As a .NET Application Developer, you will be responsible for developing features within a specific delivery team. You will work autonomously and follow a continuous improvement approach, ensuring high quality code that adheres to the design, norms, and standards. You will be accountable for delivering solutions that meet both functional and non-functional requirements, taking into account the principles of Agile development.

Main Responsibilities:

• Research, design, and develop high quality software solutions as per the users' needs.
• Build quality, shippable, and reusable code according to design and coding standards.
• Write simple, purposeful, and lean code that aligns with Capital Markets IT (CMI) project guidelines and quality standards.
• Perform peer reviews when needed to ensure code quality and adherence to best practices.
• Implement configuration management on each of the work items to ensure version control and traceability.
• Perform unit tests to verify the functionality.
• Automate tests according to the test strategy, ensuring test coverage targets are met and adhering to software factory practices.
• Implement and perform technical tests as defined in the test strategy to ensure the software meets all requirements.
• Propose non-functional needs in sprints to ensure the software meets performance, security, and other non-functional requirements.
• Estimate, break down, and update user stories and tasks to ensure accurate project planning and tracking.
• Update Sprint Backlog to reflect progress and any changes in scope.
• Prepare documentation for design and implementation.
• Enable and support functional and user acceptance testing.
• Support applications in production e.g., analyze and resolve issues as they arise.
• Work with various technical/functional teams to ensure proper delivery.
• Maintain lessons learnt, release post-mortem outcomes and convert them into best practices.
• Automation approach or suggest automation as and when applicable.
• Be in the forefront of communications and have good relationship with any stakeholder involved.

Job Qualifications:
Technical Requirements:

• Experience in solution design using proven patterns, awareness of anti-patterns, and performance tuning.
• Proficency in ASP.NET and related .NET technologies.
• Excellent knowledge on enity framework, LINQ and ORM framework.
• Experience with SQL server or other relational database system, including writing complex queries and stored procedures.
• Experience on design patterns like dependency injection, repository pattern and unit of work.
• Good working knowledge on XML, XSLT, Xpath, XSD.
• Proficiency in building RESTful APIs and understanding HTTP protocols.
• Experience with asynchronous programming using async/await, task parallel library or relative extension.
• Good to have programming technolgy stacks – Java, Kotlin, Scala, Python.
• Good to have Springboot – Microservices, API development.
• A good understanding of recent Java features, such as Lambdas, Streams, and Futures.
• Familiar with relational databases – MSSQL, Oracle, PostgreSQL, SQL Server, Sybase, DB2.
• Exposure in database clients - Toad, SQLServer Management Studio, DBeaver, SQL Developer.
• Knowledge in source management – SVN/GIT, TDD using Junit, Behavior Driven Development (BDD), Jira/QC, SVN.
• Experience in application server – Jboss/WildFly/ Websphere/Tomcat.
• Well experienced and have a good understanding on SQL, PL/SQL & Stored Procedures.
• Well experienced and have a good understanding on Unix/Linux Shell Scripting.
• Experience in JIRA, Confluence, Maven, GitLab, Jenkins, SonarQube and other deployment tools.
• Experience in automation frameworks and libraries.
• Knowledge in implementing solutions on the Cloud, preferably AWS.
• Valuable exposure to tools and technologies like Elastic Search, Grafana, Prometheus, Kibana, Control-M, KAFKA, Confluence, Jira, Gitlab, MQ Series.
• Knowledge of Cloud platforms and services (AWS, Azure).
• Experience in DevOps, CI/CD tooling (GIT, Maven/Gradel/Ansible/Bamboo, Jenkins).
• Experience in Docker/Kubernetes, Kafka, Spark, Mongo DB.
• Experience in real-time data pipeline (Apache Storm).
• Experience in caching tool such as in-memory caching.
• Experience in ORM technology such as Hibernate framework.

Functional Requirements:

• Must have hands-on experience in Orchestrade booking system or any booking system.
• Experience in supporting Capital Market applications and trading systems, ideally within the dynamic landscape of Market Risk/Front Office operations with a commendable grasp of financial products (Treasury, FX, Credit, IRD, Bonds, RSF etc.).
• Rich knowledge of Trade Lifecycle and Transactions Regulatory Reporting.

Nice to have skills:

• Exposure to Capital Markets applications.
• Experience in Banking and Financial Investment domain.
• Experience in Credit Risk, Retail & Core Banking applications.
• Exposure in big data technologies like Hadoop.
• Domain-driven design and microservices like Springboot.

Other Professional Skills:

• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills with good detail orientation.
• Ability to work under pressure.
• Appetite to follow technology trends and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Good perseverance and diligence towards attaining goals and effective time management.
• Passion for sharing expertise and grow team members’ skills.
• Autonomous, self-motivated and excellent team player.
• Proficient written and oral communication, including technical writing.
• Good organization skills.
• Creative and innovative.
• Honest, responsive, understanding and have respect of cultural diversity.

Experience & Education Requirements:

• Candidate should have at least 7 years of experience in relevant scope.
• Master or Bachelor Degree in Computer Science / Information Technology / Programming & Systems Analysis / Science (Computer Studies) faculties.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Job Description:

Department: Regional Information Systems Division

Reports to: Regional IT General Manager

Functional Relationships with: Global Security Team, ASEAN Business Units, ASEAN local IT divisions

Position Profile:

Based in: Singapore

Job site: Yishun

Work Conditions:

• Work on daytime shift. However, when security incidents occur, he/she might be required to work on holidays or at night.
• Communicate via email, MS Teams, web meetings, etc
• Required oversea business trips if necessary

Successful candidate will be: engaged and responsible for SecOps (security operations), security incident handling, SOC response, etc as a Senior Specialist, Information Security Incident Response Lead, responsible for CSIRT operations in cyber security

Key Duties & Responsibilities:

• Be responsible for handling overall SecOps in cooperation with partner IT vendors and related internal departments as a member of the incident handling team within CSIRT
• Work with partner IT vendors that maintain information security infrastructure tools implemented in our company
• Monitor and continuously assess the IT security aspects and impact.
• Knowledge and strong understanding on CIS CSC to continuously improve IT security
• Reporting to Regional IT General Manager and the head of Global Security Team

Benefits and Detailed Responsibilities:

While increasing cyber security risks, we must strengthen its security measures to secure our business expansion. He/She will be able to keep updating our skill sets by touching on the latest technology trends as we continue introducing new services and technologies to achieve "Zero Trust” and “IT/OT cyber security”.

In addition, he/she can obtain a global business perspective since there are many opportunities to discuss security countermeasures with overseas members by crossing the border

The following measures will be taken to promote cyber security enhancement activities within the company.

1. Cyber incident response

He/She must enhance the process of incident handling and our ability to respond to incidents through the implementation of security solutions, training, and incident-handling experiences.

2. Vulnerability Assessment on platform and application/implementation of countermeasures

Based on the results of various diagnostics and tools, countermeasures against vulnerabilities will be promoted together with each application engineer. We will also work with the CCoE team and PSIRT to implement measures for cloud environments, promote pre-release diagnostics, and add tools to meet operational requirements in the production environment.

3. Implementation and Maintenance of security solutions

Murata is developing advanced solutions for emerging threats.

He/she must be responsible for selecting suitable security products to fit our maintenance and operation requirements and leading PoC and implementation with well-designed operations.

Ability / Competency Required

• Bachelor or Master’s Degree in Computer Science, Information Systems, or equivalent experience
• Minimum 5 years of experience in the Cyber Security and Infrastructure fields
• Security tool implementation and operational experience/application security technology experience
• Obtain CISSP (Certified Information Systems Security Professional Certifications) is preferable
• Obtain CISM (Certified Information Security Manager) is preferable
• Fluent English skills (minimum B2 level)
• Able to travel for long business trip minimum 1 month

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire IT Service Management Officer (SMO) - Messaging. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Job Description – IT Service Management Officer (SMO) – Messaging

You should have proven track records in areas of Stakeholder management, IT Service Management, IT Configuration Management, Incident Management, IT Security Management and IT Security Compliance & QA Management.

If you thrive on being part of delivery and transforming the clients’ operation, then this is the position for you. Your 'hands-on' knowledge, vast exposure and wealth of experience either in vendor and/or user environments, coupled with a driven and self-motivated personality, will ensure your success.

Responsibilities

1. Service Management
2. Configuration Management
3. Incident Management
4. IT Security Management
5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

Service Management

• Monitor and report on the SLA/KPI of the in-scope systems, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and update client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level.
• Prepare and submit report to Client

Incident Management

• Lead investigation and resolution of incident
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client

IT Security Management

• Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidence to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

The ideal profile should have / be:

• Degree in Information Systems, Computer Science or equivalent
• More than 5 years of IT project management experience and at least 10 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Able to lead, develop and maintain respectful and trusting relationship
• Working experience with both Microsoft Exchange (2013/2016) and Active Directory in an enterprise environment, including in depth familiarity with Windows Server (2012/2016), Skype for business 2015 and related technologies.
• Knowledge of Microsoft Outlook client support, SMTP mail routing, DNS, OWA is a must.
• At least 3-5 years’ hands-on deployment and support experience in server infrastructure for Microsoft Active Directory, Exchange 2013/2016/2019, Skype for business.
• Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Reporting line:

• IT Department (DSI)
• Direct collaboration with ADENES General Management and ADENES Asia BUs

Main tasks:

Loss Adjuster and Business Solutions Expertise

A solid understanding of the Loss Adjuster profession is required.

Prior experience with the insurance expertise tools suite developed by the Adenes group is preferred.

Proficiency in Ello World is necessary to assist with its integration and facilitate cooperation between the companies within the Adenes group.

The ability to leverage this knowledge to enhance business solutions and foster collaboration across various teams is essential.

1. Main mission

• To deliver all the processes, tools and partnerships required for the final establishment of an IT department for ADENES Asia.

2. Progressive transition

• Accompany the transition of the current ADENES France activities to activities exclusively dedicated to VRS Asia Pac, according to the priorities defined by:

i) The VRS Asia Pac BU

ii) ADENES General Management

iii) IT Department

Key objectives:

• Develop and implement an IT infrastructure tailored to the needs of VRS Asia Pac.
• Identify, select and integrate the necessary tools to meet local and international requirements.
• Establish strategic partnerships with local and global service providers.
• Standardise and document all processes to ensure the sustainability and scalability of the department.
• To ensure a gradual and coordinated ramp-up of activities in collaboration with internal stakeholders.

Skills required:

1. Technical and operational

Proven experience in managing IT infrastructures (Windows Server, Linux, Azure).

Strong expertise in Microsoft 365 administration, including multi-tenant organizations, Intune, and M365 Defender. Proficiency in monitoring and supervision tools. Expertise in scripting and automation with a good understanding of development and the ability to challenge application development.

Proven track record in Agile project management, particularly in cloud deployment and solution integration.

Experience in training teams on IT best practices.

Comprehensive understanding of security policy implementation, with experience in managing security incidents, SOC analysis, and incident response planning.

Solid knowledge of endpoint security and IT risk assessment, including identifying threats and deploying tailored solutions.

• Expertise in IT project management.
• In-depth knowledge of ITIL or similar processes.
• Experience in setting up IT structures internationally, ideally in the Asia-Pacific region.

2. Soft Skills

Strong interpersonal communication abilities, capable of bridging technical and non-technical stakeholders.

A strategic mindset to align IT initiatives with business objectives, ensuring effective problem-solving and decision-making.

High adaptability and effectiveness in cross-cultural, international work environments, enabling smooth interactions with diverse teams and stakeholders.

• Ability to work with multicultural teams.
• Excellent communication and cross-functional project management skills.
• Autonomy and initiative.

Profile sought:

• Education: Master's Degree or equivalent in computing or IT project management.
• Minimum Years of Experienced: 6 to 7 years

Working conditions:

• Location: Based in Singapore, with frequent travel in the Asia-Pacific region.

Language Proficiency:

• Excellent proficiency in both English and French required.
• Good German and Arabic skills are valued