Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ relevant experience.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Listed on the Catalyst board of the Singapore Exchange (SGX), Hyphens Group has a direct presence in Singapore (HQ), Vietnam, Malaysia, Indonesia and the Philippines, and is supplemented by a marketing and distribution network.

Hyphens Pharma is seeking an IT Executive to join its team to support IT matters effectively and consistently for offices across the entire Hyphens Group.

Job Responsibilities

The primary responsibilities include, but are not limited to, the following:

- Troubleshooting and Ticket Management: Resolve user support tickets in the helpdesk system, ensuring all issues and incidents are accurately logged and tracked until resolution within the established Service Level Agreement (SLA).

- Server Administration: Administer and maintain server hardware and software, including virtualization technologies and Windows Active Directory.

- Project Support: Collaborate with team members in the IT department to assist in the implementation of IT projects.

- Network Device Management: Manage and support network devices, including routers, switches, and firewalls.

- Data Security: Ensure the security of data, network access, and backup systems.

- Issue Escalation: Follow standard procedures for escalating unresolved issues to the appropriate internal teams.

- Problem-Solving: Research and identify solutions for software and hardware-related issues.

- System Management: Oversee CCTV, door access systems, and other in-house systems.

- User Assistance: Quickly assess user needs and provide relevant support.

- Procurement: Handle purchasing functions for IT products and services.

- Documentation: Document technical knowledge in manuals and user guides.

- Asset Management: Ensure that traceable fixed assets are properly tagged and logged.

- Vendor Collaboration: Work with vendors on outsourcing projects as needed.

Requirements

• Minimum diploma in Information Technology, Computer Science, or a related field.
• Proven experience as a Technical Support or Helpdesk Engineer, with expertise in maintenance and troubleshooting for end users on desktops/laptops, software applications, hardware environments, and platforms used by the business
• Familiarity with Hyper-V, various Windows operating systems, and Windows Server.
• Ability to manage Active Directory, DNS, access points, and various network equipment.
• Experience coordinating hardware failures with maintenance service providers for part replacement and installation.
• Proficient in installing and maintaining virtual machines with hands-on experience in Windows/Linux/Mac OS environments.
• Capable of working independently with minimal supervision while being a collaborative team player when necessary for projects.
• Strong understanding of various Microsoft 365 applications, Azure, and Intune for Mobile Device Management (MDM).
• Knowledge of scripting/programming languages such as VBS, Java, Python, SQL, and various web content management systems is advantageous.
• Ability to diagnose and troubleshoot basic technical issues along with excellent problem-solving and communication skills.
• Familiarity with Power Automate and Power BI is a plus.

Why Us?

• Working Location: Joo Chiat
• Monday - Friday; 9am - 6pm
• Basic + Commission

The Role:

• Make outbound sales calls to assigned customers to reach sales goals.
• Provide customers with alternative brans products for EOL parts.
• Serve as primary contact between all sales channels, customers and internal department.
• Creatively solve problems to achieve sales and customers objectives.
• Develop and report competitive information on market conditions, account potential, industry trends and sales strategies.
• Effectively profile target accounts.
• Build and maintain strong relationships within the industry.
• Travel local and abroad to meet key customers face to face as needed.
• Perform other jobs duties as assigned.
• Monitor project teams to ensure contracts are executed as agreed
• Gather useful information from customer and competitor data
• Develop and manage strategic partnerships to grow business
• Track and report on the status of proposal components
• Conduct ongoing market research

What are we looking for?

• At least 1 year sales experience in IT Components trading industry

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Edmund Chung Keng Loon
Registration Number: R1986801
AlwaysHired Pte Ltd
EA Licence No: 24C2293

On behalf of one of its clients working in the luxury F&B sector, the French Chamber of commerce is looking for an IT Executive (Applications) to join their dynamic team.

This role offers an exciting opportunity to contribute to a growing organization, where you’ll gain valuable experience working on strategic and operational initiatives. You’ll collaborate with a passionate, forward-thinking team, guided by experienced industry leaders, and have ample opportunities for career development while making a tangible impact.

Key Responsibilities:

Provide IT Support: Offer daily helpdesk support to end-users for applications such as ERP, POS, and the company website.

Collaborate Across Departments: Partner with Marketing, Finance, and Operations teams to perform updates to Point-of-Sale (POS) master data and configurations.

Document and Train: Assist in creating process flows, test case scenarios, and training guides for system users.

Liaise with Headquarters IT: Coordinate with HQ IT teams on group-wide initiatives, protocols, and systems implementations.

Store Opening Projects: Support and manage IT-related tasks for store openings across multiple regions.

Requirements:

• Educational Background: Degree or Diploma in Computer Science or a related field.
• Work Experience: 1 to 3+ years of relevant experience.
• Technical Proficiency: Hands-on experience with at least one POS and/or ERP system is required. Proficiency in Excel formulas and basic SQL query skills is essential.
• Key Traits: A positive attitude, strong communication skills, and a team-player mindset with excellent problem-solving abilities.
• Work Approach: Ability to work collaboratively within a team while independently managing tasks and responsibilities.
• Industry Experience: Prior experience in the retail and/or F&B sectors is a significant advantage.

Job Overview

We are seeking a proactive and technically skilled IT Executive professional to provide end-user support and assist in the troubleshooting and maintenance of IT systems across both Mac and Windows operating systems. The ideal candidate will have a strong background in supporting and resolving technical issues, ensuring a smooth and efficient working environment for all employees. You will also assist in maintaining hardware and software resources, offering exceptional customer support, and delivering solutions to both basic and complex IT issues.

Key Responsibilities

End-User Support:

• Provide technical support to internal users on both Mac and Windows OS devices, including desktops, laptops, and mobile devices.
• Troubleshoot, diagnose, and resolve issues related to hardware, software, network, and system configurations.
• Respond promptly to IT support tickets, offering timely resolutions or escalating issues to the appropriate teams as needed.

System Maintenance & Configuration:

• Perform operating system installations, software setups, and updates on Mac and Windows platforms.
• Configure, maintain, and upgrade end-user hardware and software, ensuring all devices are functioning optimally.
• Support the setup and configuration of email, network connectivity, and other IT systems.

Hardware & Software Support:

• Provide assistance with various hardware components (e.g., printers, scanners, monitors) and troubleshoot related issues across both Mac and Windows environments.
• Ensure regular software updates and patches are applied to both Mac and Windows systems to maintain security and performance.

User Account Management:

• Create, manage, and troubleshoot user accounts, permissions, and access on both Mac and Windows platforms.
• Assist with onboarding and offboarding processes, ensuring the proper provisioning and deprovisioning of systems, applications, and access rights.

Network & System Troubleshooting:

• Diagnose and resolve network connectivity issues affecting both Mac and Windows devices.
• Troubleshoot and resolve issues related to VPN, Wi-Fi, and internal network access for remote and onsite employees.

Security & Compliance:

• Ensure compliance with internal IT policies and security standards across both Mac and Windows OS platforms.
• Monitor and apply security patches, antivirus definitions, and system updates to protect against malware and cyber threats.

Documentation & Reporting:

• Maintain accurate documentation for IT incidents, requests, and resolutions.
• Provide regular reports on recurring technical issues, user satisfaction, and system performance to the IT department.

Training & Support:

• Offer guidance and training to employees on the effective use of both Mac and Windows OS systems, applications, and tools.
• Create and update user guides, FAQs, and documentation to help users troubleshoot common issues independently.

Job Specifications:

Education: A diploma or degree in Information Technology, Computer Science, or a related field.

Experience: Minimum of 2-3 years of hands-on experience providing helpdesk support in an IT environment, specifically supporting both Mac and Windows operating systems.

Technical Skills Required:

• Operating Systems: Proficiency in both Mac OS (macOS) and Windows OS environments, including installation, configuration, and troubleshooting.
• Hardware Support: Experience in supporting desktops, laptops, and peripherals for both Mac and Windows systems.
• Software Support: Proficient in common software applications such as Microsoft Office Suite, Outlook, and other productivity tools, as well as Mac-specific applications like Safari, Mail, and iWork.
• Network Troubleshooting: Knowledge of troubleshooting network-related issues, including Wi-Fi, VPN connectivity, and LAN access.
• Remote Support Tools: Experience with remote desktop support tools (e.g., TeamViewer, Remote Desktop Protocol, etc.).
• Security Software: Familiarity with antivirus and endpoint security tools such as TrendMicro, Symantec, or McAfee on both Mac and Windows systems.

Desired Soft Skills:

• Customer Service Orientation: Strong communication skills with the ability to provide excellent customer service and support, both over the phone and in-person.
• Problem-Solving: Ability to troubleshoot complex technical issues in a calm and methodical manner.
• Organizational Skills: Capable of managing multiple support tickets, priorities, and tasks efficiently.
• Team Collaboration: Ability to work well within a team environment and collaborate with other IT professionals.
• Adaptability: Quick learner, adaptable to new technologies and methods of troubleshooting.

Additional Skills & Knowledge (Preferred):

• Mac OS & Windows Administration: Familiarity with system administration tasks on Mac and Windows platforms (e.g., user account management, system monitoring).
• Cloud Services: Experience with cloud-based tools such as Office 365, OneDrive, or Google Workspace.
• ITIL Foundation Knowledge: Understanding of ITIL practices for incident management and support.

Job Responsibilities

User Support

• Respond to users’ support requests using Help Desk system;
• Assist with installing, configuring and maintaining PCs, networking equipment and network operating systems.
• Escalate support requests to senior team members when required.

IT Administration

• Perform basic administrative support duties as required to meet specific operational objectives.

Business Application Support

• Demonstrate progress of performing basic tasks within business applications under the supervision.
• Liaise with vendors when necessary;
• Maintain documentations in Help Desk system, User Manuals, Knowledge base, and procedures.

Job Requirements

• Degree or Diploma in Information Technology, IT-related courses
• Able to work independently and support business units daily
• Candidates with 1 to 2 years of working experience in IT industry may apply
• Ability deploy, configure, and support operating systems on desktop and mobile (Windows 7, Windows 10, Microsoft 365, Microsoft Active Directory, Android and Apple IOS).

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Ensure a smooth and efficient sales administration process flow and coordination to maximize customer satisfaction.
• Assist Account Managers in preparing detailed and accurate sales quotations in response to customer inquiries, with timely follow-up.
• Respond promptly to customer requests for quotes and product information, whether for new purchases or renewals of licenses/maintenance agreements.
• Verify pricing before submitting to the Purchasing department to process purchase orders.
• Process confirmed sales orders efficiently.
• Address customer delivery inquiries and collaborate with the Operations team to coordinate logistics.
• Escalate any maintenance or support issues reported by customers to the Operations team.
• Collaborate closely with Account Managers to achieve sales performance targets.
• Maintain accurate documentation of all relevant data.
• Assist Account Managers with tender requirements by coordinating with Suppliers and the Technical Solution team.
• Monitor and follow up on the progress of tenders and provide updates.
• Build strong relationships with customers to identify additional sales opportunities beyond the initially requested products, helping to drive revenue growth.
• Perform additional administrative tasks as needed or as assigned by the company.

Requirements:

• Diploma in Supply Chain/Logistics or preferably in Information Technology or IT System Integrator industry.
• At least 2 years of working experience in a similar industry.
• Proficient in using MS Office Applications.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Support the team on administrative matters such as PO/PRs, vendor management expense reports

• Schedule internal and external meetings as well as phone and video conferences with senior management

• Liaise by phone and email with other team assistants

• Assist the team as required on logistics, hosting and administrative tasks for special events

• Responsible for monitoring regular upkeep and maintenance of the COIN space in Singapore

• Conduct desk-based online research as requested

• Prepare digital content, documentation, and presentations as needed

Requirements

• Diploma graduate in Business Adminstration with 1 to 2 years of team assistant and event work experience is preferred

• Proficiency in Microsoft Office

Licence no: 12C6060

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + AWS
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Role:

• Provide administrative support to the trading department.
• Assist with market analysis, report preparation, and presentations.
• Prepare and execute commercial contracts and related documents, including trading, hedging, and shipping contracts.
• Ensure accuracy and systematic maintenance of the organization’s contracts and documents in a database.
• Monitor, manage, and provide summary reports on the status and performance of commercial trades.
• Liaise with internal and external parties to track and manage contract-related disputes and disagreements.
• Assist with ad hoc projects as assigned.

Requirements:

• Fresh graduate (preferably in Business, Finance, or Maritime Studies) or diploma holder with at least 2 years of experience in the oil trading industry and a similar role.
• Meticulous, diligent, and professional.
• Good drafting and verbal communication skills.
• Proficient in Microsoft Office applications, including Word and Excel.

Highlights

• Basic + AWS + VB
• Transport pick-up at Clementi MRT, location at Pandan
• Sales Support/ Admin
• Invoice/ PO/ Quotations

Responsibilities

• Handle customer orders for piece parts and repair units.
• Manage Turn Around Time (TAT) for repair units.
• Monitor and follow up on sales and purchase order activities.
• Address customer complaints and provide necessary solutions to meet customer requirements.
• Oversee retrofit and warranty administration.
• Generate reports and perform various administrative duties.
• Act as a liaison between departments (Workshop, Logistics, QA) regarding customer orders.
• Fulfill "On Call" Duty (e.g., AOG) if volunteering to be on standby.
• Reduce the aging of un-invoiced activities.
• Perform any other tasks as assigned.

Requirement

• GCE A level or Diploma in Business Administration or similar discipline, with minimum 3 years of related experience in customer service in an MNC environment.
• IT literate, proficient in MS applications, particularly MS Excel
• Knowledge of BaaN software (or similar such as ERP, SAP)
• Good communication skills (oral and written) to interact with internal and external customers.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Provide L1/L2 support and participate as a team lead or member in projects.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Draft and update technical documentation such as administration & user guides.
• Source for products/solutions and vendors/suppliers for required projects.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.

Requirements:

• Diploma or degree in Computer Science or Information Technology
• CCNA certification is advantageous
• Minimum of 1 year of relevant experience in infrastructure system maintenance and optimization
• Expertise in enterprise networking, including implementation and support of WAN, LAN, and VPN optimization
• Proficient in managing Microsoft Server 2012 and newer versions, Microsoft 365, and Google Suite products/services
• Knowledgeable in internet architecture, including TCP/IP, DNS, DHCP, Proxy, and Firewall configurations
• Familiar with devices such as Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controllers
• Strong understanding of CyberRisk and CyberSecurity; experience with PDPA is highly desirable
• Experience with Veeam, VMware, and UNIX/Linux is advantageous
• Additional skills in API/web programming and database administration are a plus

To apply, please visit www.gmprecruit.com and search for Job Reference: 24953

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Details:

• General secretarial and clerical functions relating in particular to Conveyancing works.
• Maintenance of files and records.
• Render any clerical and secretarial assistance as and when or where the company requires.

Requirements:

• No experience is welcome to apply.
• Good communication skills, enthusiasm, and a positive and energetic attitude.
• Proficient in Microsoft Office Applications.
• Willing to work in a fast-paced environment.
• Good Organization skills and the ability to work independently.

We offer attractive salaries, good teams and a good environment to work in.

Kindly write in your full resume and expected remuneration to HR at [email protected]

Only candidates who have been shortlisted for interviews will be contacted via email.

Responsibilities

• To achieve Company’s business growth (budget/target) with existing resources
• To manage and expand existing business and contribute to meet sales KPI
• Manage a portfolio of existing and potential customers via telephone contact
• Build a strong client relationship and grow accounts to their maximum potential
• Coordinate with different department and act as the customer’s point of contact to ensure all queries, problem or issues are dealt with appropriately
• Maintain teamwork by incorporating positive attitude
• Ensure that customer information is maintained accurately on the database
• Identify and reduce all business and financial risks through effective implementation and monitoring of controls
• Implement and maintain internal audit policies and procedures in accordance with best practice
• Sales support – preparing Quotation, oversea coordinate, monthly tariff & reporting
• Carry out any ad-hoc task as and when assigned by the Company

Requirement

• Diploma in Logistics/Supply Chain Management or a related field
• Good problem-solving skills and able to work under pressure
• Well-organized with a keen eye for detail
• Able to work independently or in a team-based environment
• Proficient in Microsoft Office
• Preferably 2 to 3 years’ experience in sales and freight forwarding industry
• Possess knowledge on logistics, import/export procedures and Incoterms
• Good command of English written and spoken
• Good customer service and communication skills

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Handle sales and administration documentation.
• Prepare shipping and banking documents.
• Liaise with shipping companies, banks, customers, and vendors regarding all shipping and banking documentation.

Requirements:

• Minimum of a Diploma (college level) or its equivalent.
• Knowledge of shipping and banking documentation.
• Minimum of 5 years of related working experience in an international commodity trading environment.
• Meticulous, team player with excellent interpersonal and communication skills.
• Experience with SAP ERP system.
• Familiarity with commodity products such as copper and others.

Interested candidates, do submit your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Job Description & Responsibilities:

• Provide timely and professional services to customers via various channels, including hotline, email, online chat, WhatsApp, and more.
• Address customer inquiries and escalate issues to the relevant departments for quick resolution, working collaboratively to ensure customer satisfaction.
• Assist with filing and maintaining up-to-date customer documentation as needed.
• Support the registration process and help update the daily sales report.

Requirements:

• Previous customer service experience is preferred.
• Excellent organizational skills with attention to detail.
• Proficient in both English and Mandarin for effective communication with a diverse range of customers.
• Strong knowledge of MS Office (Word, Excel).
• A team player with a friendly disposition who enjoys interacting with people.
• Able to work 5.5 days a week, Tuesday to Saturday, with Sundays and 2 Mondays off.