Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

• Assist in day-to-day administration (technical and services) which includes handling of all incoming and outgoing correspondences, data entry & filing
• To provide sales support functions to technical and service, preparation of quotation, P/O, invoice, D/O and coordination with customers on servicing, repairing, spare part and chemical deliveries.
• Assist in stock monitoring and ordering including keeping an account of physical inventory (stock count).
• To receive, check and arrange incoming stock in warehouse.
• To in-charge of Winterhalter service hotline, co-ordinate with technical team, liaise of servicing, repairing schedule.
• Able to work independently while remain a strong team player.
• Follow up with clients on sales quotation, customers inquiries and repair jobs to be done.
• To follow up sales payment from customers.

Job Requirements

• Min GCE ‘O’ Level, ITE, Diploma / Degree
• Proficient in MS Office applications
• Good communication skills and willing to learn
• Entry Level are welcome to apply, training available.
• Able to work independently while remain a strong team player
• Hardworking and responsible
• Willing to be on call during off hours and during weekend
• Preferably able to commence work soon upon offer of employment

Other Information

• Working location Toh Guan Road East, Jurong East
• Working Hour: Monday to Friday, 9 am to 6 pm

To Apply:

Interested candidates please forward your resume.

Please ensure the following information is provided in your application: -

1) Current salary

2) Expected salary

3) Reasons for leaving (Past and present employment)

4) Notice period

Job Description:

Assist in presales activities, such as:

• Prepare Non-Disclosure Agreements (NDA with ready templates)
• Drafting standard proposals
• Conduct product demonstrations and address queries on products
• Prepare quotations for review and approval

Assist in post-sales / operational activities, such as:

• Manage products and product partners
• Monitor billing cycles and prepare billings to clients
• Research, evaluate and recommend new products and services
• Plan and execute lead-generation activities / events

As core Tech Team member:

• Handle IT asset inventory, including tracking, updating, and maintaining records of IT equipment and software licenses.

Work independently or collaboratively with team on ad-hoc assignments, such as:

• Manage projects – communicate with clients, testing, debugging, and documentation
• Support process and workflow automation related projects
• Support other business pillars where requested

Requirements:

• A diploma or degree in IT, computer science, or related field.
• Basic knowledge of IT hardware, software, and network systems.
• Proficient in Microsoft Office.
• Proficient in scripting languages and data analytics is a plus.
• Knowledge in Microsoft Power Platform is a plus.
• Good communication and interpersonal skills.
• Ability to work independently and in a team.
• Attention to detail and problem-solving skills.
• Willingness to learn and adapt to new technologies and challenges.

We are looking for Shared Services Support Specialist, they are responsible for ensuring smooth onboarding of new employees by providing necessary IT equipment, managing access cards, and assisting with facilities and tenant management. This role also supports organizing company events and coordinating cafeteria operations to ensure a positive and productive workplace environment.

Roles & Responsibilities

1. IT Onboarding:

• Coordinate with HR and IT departments to ensure new employees are set up with the necessary IT equipment (laptops, phones, software, etc.) and user accounts.
• Assist in troubleshooting IT-related issues for new employees during their first days.
• Ensure smooth access to internal systems, tools, and network setups for new hires.

2. Access Card Management:

• Issue and manage access cards for employees, contractors, and visitors.
• Maintain access control records, ensuring security protocols are followed for issuing, retrieving, and deactivating cards.
• Work with security and facilities teams to ensure smooth access for staff and visitors.

3. Facilities and Tenant Management:

• Oversee the maintenance and operation of office spaces, including managing office supplies, furniture, and equipment.
• Collaborate with vendors and service providers to ensure the facilities are running smoothly and meet company requirements.
• Assist in managing relationships with tenants or other external partners in the office building.
• Report maintenance issues and ensure timely resolution.

4. Event Organization:

• Assist in planning, organizing, and coordinating internal company events such as team-building activities, town halls, and corporate celebrations.
• Coordinate event logistics including venue booking, catering, materials preparation, and attendee communication.
• Work with cross-functional teams to execute event plans successfully.

5. Cafeteria Support:

• Provide assistance in the management of the cafeteria or employee food services, ensuring employees have access to quality meals, snacks, and beverages.
• Monitor cafeteria services to ensure cleanliness and high standards.
• Help organize special catering for events or company-wide meetings as needed.

Any ad-hoc duties as assigned.

Requirements

• Minimum Nitec Cert
• Previous experience in IT support, facilities management, or event planning is preferred.
• Strong communication skills and the ability to interact with employees across various levels.
• Organizational skills with attention to detail and the ability to manage multiple tasks.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with basic IT troubleshooting.
• Experience with access control systems or similar security tools is a plus.
• Ability to work independently and as part of a team.
• Only Singaporeans are able to apply.

About the Role:

As a CBRE Contract Support Analyst, you will provide administrative management of supplier contracts, certifications, and documentation consistent with internal and client requirements.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Evaluate and administer agreements for contracted services. This includes preparing new contracts, renewals, and amendments.
• Coordinate compliance procedures, facility maintenance, and landscaping requirements with vendors.
  Identify safety, operational, and maintenance issues.
• Schedule support for special facility maintenance and repair projects.
• Track vendor performance utilizing established processes and systems. Prepare basic reports for internal and external stakeholders.
• Assist with the project management process involving internal and external contributors and vendors.
• Have some knowledge of standard principles with limited practical experience in applying them.
• Lead by example and model behaviors consistent with CBRE RISE values.
• Impact the quality of own work.
• Work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, ask questions, and check for understanding.

What You’ll Need:

• Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to use existing procedures to solve standard problems.
• Experience with analyzing information and standard practices to make judgments.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with a strong inquisitive mindset.

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

• Good communication and problem-solving skills
• Excellent interpersonal skills
• Minimum 6 months of experience required as admin
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Helpful and well-mannered
• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.
• Raising of Service Requests, Tracking of SRs, assets and organizational activities
• Maintaining Assets tracking and movement
• Broadcasting of Patches and Scheduled Maintenance
• Logging case and escalating to engineers, Email Transactions
• Issue RSA token and Internet Separation Devices and maintaining the asset inventory of it as well
• Proficient in Microsoft Office applications, Windows VISTA / Windows7/ Windows8

Position Overview
We are seeking an exceptional technology leader to drive strategic digital transformation and technological innovation within our client, a leading infrastructure-centric organisation. This leadership role will report into the board and will steer a strong technology team.

Key Responsibilities:

Strategic Technology Leadership

• Develop and implement comprehensive technology strategy
• Align IT initiatives with overall business objectives
• Lead digital transformation efforts

Technology Innovation

• Identify and evaluate emerging technologies
• Drive innovation across the organization
• Assess technological trends and their potential business impact

Governance and Compliance

• Establish robust IT policies and procedures
• Ensure regulatory compliance
• Develop and maintain cybersecurity frameworks
• Manage technology risk management strategies

Operational Excellence

• Optimize technological infrastructure
• Implement efficient IT systems and processes
• Manage technology budget and resource allocation

Team and Talent Development

• Build and lead high-performance technology teams
• Foster a culture of continuous learning and innovation
• Develop talent management strategies

Stakeholder Management

• Collaborate with executive leadership
• Engage with cross-functional teams
• Manage vendor and technology partner relationships

Qualifications:

Educational Requirements

• Advanced degree in Technology, Computer Science, or related field
• Professional certifications preferred

Professional Experience

• 10-12 years of progressive technology leadership experience
• Proven track record of strategic technology implementation
• Demonstrated ability to drive organizational change
• Solid IT Knowledge in Telecom (OSS/BSS) or Utility or Infrastructure related industries.

Reg No. R1112580
BeathChapman Pte Ltd
Licence no. 16S8112

Skills Must have:

• Good SQL skill in Postgres/Oracle RDBMS.
• Good hands-on software development skill with experience in multiple data related projects and Java (Spring, Maven).
• Experience in unit testing and regression testing.
• Possess positive learning and collaborative mindset.
• Strong analytical and problem solving skills.

Skillset Good to have:

• Familiar with DevOps tools, CICD cycle and GitHub.
• Experience in Linux environment.
• Some background in AWS technologies will be advantageous.
• Previous experience in the financial or investment industry will be an added advantage

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

- Support contract department teams with administrative support

- Communicate with office team members to convey any pertinent information

- Processes new project tender documents to update and maintain files and records

- Correspond to emails and attending to phone calls queries and provide needed information

- Update and maintain office policies and procedures

- Write and distribute email, correspondence memos, letters, faxes, etc.

- Manage housekeeping of all internal office matters and administrative works

- Sort and distribute mail and courier

- Other ad-hoc administrative duties when assigned

Requirements:

· Diploma in the fields of Business Studies/Administration/Management or equivalent

· High motivated, eager to learn and keen desire to contribute

· Preferable relevant construction - contract department's admin working experience

Details:

• General secretarial and clerical functions relating in particular to Conveyancing works.
• Maintenance of files and records.
• Provide secretarial assistance as needed.

Requirements:

• No experience is welcome to apply.
• Strong communication skills, enthusiasm, and a positive attitude.
• Proficient in Microsoft Office Applications.
• Ability to thrive in a fast-paced work environment.

Presently we have a Job Opening for a Application Support-

Key Responsibilities:

• Collaborate with business analysts and other stakeholders to gather and analyze requirements.

• Write clean, efficient, and well-documented code following best practices and coding standards.

• Perform unit testing and debugging to ensure the quality and functionality of the applications.

• Participate in code reviews and provide constructive feedback to team members.

• Troubleshoot and resolve issues related to Java applications.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience as a Java Programmer

• Proficiency in Java programming language and development tools.

• Strong knowledge of object-oriented programming (OOP) principles.

• Experience with Java frameworks such as Spring, Hibernate, or Struts.

• Familiarity with web technologies such as HTML, CSS, JavaScript, and RESTful APIs.

• Knowledge of database technologies such as SQL, Oracle, or MySQL.

Helpdesk Support

Need to do 12 hours rotating shift.12 hr 8am to 8pm, 8pm to 8am

Work location: Woodlands or Tuas or Airport (each resource has a primary site but need to do backup for the other 2 sites)

Main Responsibilities:

• Support Level 1 Service tasks
• Ensure customer satisfaction in maintenance and support
• Analyse, Troubleshoot, solve assigned tickets by the Team lead.
• Formalize corrective action plans or local workaround within the SLA
• Solve or escalate the analysis to the Level 2 support
• Communicate regularly to keep the customer informed on the progress
• Maintain components of IT infra and backend, including Hardware and Software
• Replacements of Hardware/Endpoint equipment when faulty.
• Perform site administration activities – Regular health checks on endpoints, Regular restart of services, monthly report submission.
• Perform Preventive maintenance of servers and wide range of endpoint devices.
• Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint, workstation, servers etc.,
• Perform OS Patching, Anti-virus update, security patching.
• Assist in Change/Service request deployment and testing.

Skills Experience

• Minimum of 1-2 years of post-education IT work experience required.
• Working knowledge on Windows Desktop Operating Systems thru Windows 10
• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
• Experience with call tracking / ticket management system, Autotask preferred
• Experience with Managed Services, IT Integration and/or Consulting experience a plus
• Basic Configuration and Administration of PC and Laptops will be a plus.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

EAP Registration No: R22110286

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

· Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

· Performed Desktop Support services to users

· This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

· Perform imaging/re-imaging

· Perform asset inventories

· Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

· Updates Incident records

· Creates and updates work instructions (where necessary)

· Document standards and procedures (where necessary)

Requirement

· Min. ITE/Diploma graduate with 3 years experience in desktop support

· Min 3 years experience in Microsoft Windows 10 and Microsoft Office 365

· Clear Spoken & Written English.

· possess at least one (1) of the following certifications or their equivalent:

• Microsoft 365 Certified: Modern Desktop Administrator Associate
• Microsoft Certified: Azure Administrator Associate; and
• Microsoft Certified: Azure Security Engineer Associate.

· Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages

· Demonstrate knowledge in the support of workstations, and related components

· Good verbal and written communication skills

· Good coordination skills

· Ability to prioritize effectively and work with a sense of urgency

· Effectively communicates with teammates and managers

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023, and in 2024, we've been awareded 2nd place on the E50, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

We are looking for an experienced Support Engineer to manage all our technical escalations, handle end-to-end onboarding and offboarding processes, as well as security management.

In this role you will be responsible for maintaining IT assets, handling ad-hoc setups and integrations, conducting root cause analysis during outages, and responding to various technical issues that impact business continuity.

You will have the opportunity to work on Shopify and its Tech Stack, maintain the software we leverage to the platforms we integrate, thus supporting the thousands of orders we process daily from customers worldwide.

What You'll Do

Onboarding & Offboarding

• Manage user accounts, system access, and permissions for new and departing employees
• Ensure seamless transitions by coordinating IT resources and hardware for onboarding and offboarding activities

Access & Security Management

• Oversee user access rights, permissions, and roles across systems
• Implement and monitor security protocols to ensure compliance with best practices
• Detect and address security vulnerabilities, ensuring timely resolution

IT Asset Management

• Maintain an up-to-date inventory of IT hardware and software assets
• Ensure optimal performance and lifecycle management of all hardware
• Recommend upgrades or replacements based on technical requirements and system performance

Handle Technical Escalation & Support

• Respond swiftly to technical escalations, including:
  Website functionality errors or downtime
  Promotion and discount code issues
  Checkout system failures
  Social media or CRM connection outages
• Troubleshoot and resolve issues that impact system performance and user experience

Root Cause Analysis & Outage Management

• Investigate and resolve the root causes of outages and other critical incidents
• Provide clear reporting on incidents and implement solutions to prevent recurrence

Support Ad Hoc Tasks & Projects

• Lead IT setups, integrations, and other ad hoc projects as needed
• Collaborate with cross-functional teams to deliver IT solutions that enhance productivity and security

How You’ll Succeed

Maneuver is an OKRs, KPIs & data-driven company. While we embrace creativity, we are more data-driven than intuition-based. Your success will be evaluated based on a number of metrics.

System Uptime & Incident Resolution

• Ensure 99.9% uptime for all critical systems and respond to system outages or incidents within the defined SLAs.

Efficiency in Onboarding/Offboarding & IT Support

• Meet the onboarding/offboarding SLAs with minimal disruption to business operations and ensure access rights, security, and systems are properly managed.

What You'll Bring

• Bachelor’s degree in CS, IT, or related field, with 3-5 years of experience in Systems Engineering or a similar role
• In-depth knowledge of security best practices and compliance standards and proven proficiency in managing security protocols, access rights, and IT asset management.
• Strong knowledge of website management, checkout systems, CRM integrations, and promotion management
• Hands-on experience with troubleshooting IT incidents, conducting root cause analysis, and resolving issues
• Solid understanding of web technologies (HTTP, DNS, SSL, CDN) and cloud platforms (AWS, Azure, GWS, or Google Cloud)
• Experience integrating third-party applications and configuring tracking solutions like Pixel
• Excellent problem-solving abilities and strong communication and teamwork skills to navigate a wide range of technical challenges effectively
• Familiarity with performance optimization tools (GTmetrix, Google PageSpeed Insights), hosting platforms (Cpanel, Namecheap), and data analysis/ visualization tools (Google Analytics, Tableau, Power BI, Microsoft Clarity) will be nice to have.

Responsibilities:

· Designing and deploying enterprise-level hardware and software systems that support the organization’s operations

· Monitoring and maintaining IT infrastructure systems to ensure they remain operational and secure

· Developing disaster recovery plans and procedures in conjunction with other IT professionals

· Troubleshooting and resolving technical problems as they arise, either independently or in collaboration with other IT professionals

· Keeping abreast of technological advancements and emerging trends in hardware, software, and systems management to inform decision-making about IT infrastructure

Requirements:

· Proficient in hardware and software systems design and implementation, data center management, network protocols, and security protocols.

· Knowledge of cloud-based systems and virtualization.

· Excellent scripting and programming skills as well as experience with automation tools such as Ansible, Chef, Puppet, and Terraform

· Excellent problem-solving and organizational skills

· Able to work independently and as part of a team.

· Professional certification in Microsoft Certified Solutions (MCSE) or the CompTIA A+ Certification or others is advantageous.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Responsibilities:

• Lead the conceptualization, design, implementation, and troubleshooting of computer-related solutions to meet project and business needs.
• Guide and manage a team of technical and support specialists.
• Assign tasks and prioritize workload within the team.
• Conduct technical feasibility studies to address project stakeholders' needs.
• Evaluate current technology and recommend improvements for software and hardware.
• Communicate requirements to the team and oversee the implementation of solutions.
• Stay updated on the latest advancements in technology.

Requirements:

• 15 years of hands-on technical experience.
• Strong understanding of large computer/software systems.
• Experience in software development and system architecture/design/solutioning.
• Expertise in troubleshooting large systems.
• Proficiency in Windows and Linux servers/clients.
• Knowledge of networking and computer networks (routers, switches, firewalls, core network services).
• Experience with Docker containers and Microservices architecture is a plus.
• Automation experience using tools like Ansible is desirable.
• Experience with both Waterfall and Agile software development lifecycles.
• Understanding of data security, privacy, and protection is an advantage.
• Strong oral and written communication skills, with the ability to explain ideas clearly.

You may submit your resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.
(EA Reg No: 20C0312)

Responsibilities

• Provide single point of contact for incidents, service requests and escalations.

• Daily checks on equipment mounted in data centre racks.

• Manage equipment movement and handle the portable media storage for off-site storage.

• Daily monitoring of status and follow-up with relevant parties accordingly.

• Ensure smooth operation of the existing systems.

• Liaise with L1 and L2 Engineers on issues and service requests.

• Liaise with customers by means of ticketing system / emails / phone calls / walk-in.

• Report system incidents/problem and abnormalities.

• Liaise with Incident Manager on resolving incidents according to SLA.

• Adhere to service level agreement for response time and turnaround time for Service Request / Incidents.

Requirements

• Possess Nitec / Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hours shift work

Licence no: 12C6060

Job Title: IT Business Solutions Project Specialist

Location: Block 19, Kallang Avenue, Singapore 339410
Type: Full-Time

Are you ready to grow your career in IT?
If professional development and career growth are important to you, we want you on our team!

We are a dynamic and growing Information Technology company specializing in quality software solutions and technical support. Joining us means stepping into a role with abundant opportunities to learn, including ERP project implementations and support for diverse clients. Comprehensive training and mentorship are provided to set you up for success.

What You’ll Do:

• Install and configure computer hardware, software, networks, printers, and scanners.
• Respond to client sites to troubleshoot and resolve IT hardware, software, and system issues.
• Escalate major and critical incidents promptly.
• Provide user training on ERP software usage.
• Offer 1st line support for ERP software, including responding to customer calls, assisting with implementation, and coordinating with the development team for fixes.
• Test new software developments to ensure quality.

What We’re Looking For:

• Education: Minimum Diploma in Computer Science, Computing Engineering, Information Technology, or equivalent.
• Experience: At least 1 year of technical support experience (hardware, software, networking, printers, peripherals). Knowledge of Linux is a bonus!
• Skills:Troubleshooting and problem-solving.
  Strong interpersonal and communication skills.
  A passion for interacting with clients and delivering excellent support.
  Basic understanding of networking and technical support principles.
  

Note: No prior ERP software or coding knowledge is required—training and mentorship will be provided.

Why Join Us?

• A supportive environment with hands-on training and mentorship.
• Opportunities to work on ERP implementations and diverse client projects.
• A chance to grow with a team passionate about IT innovation and customer success.

Take the Next Step in Your Career!
If this sounds like the role for you, apply now and embark on a journey of growth and opportunity in IT

We are a Specialist Finance Technology Recruitment firm with over a decade of solid track record behind us. We are the go-to IT Search Firm for several top Investment Banks, Buy-Side Firms, and large-scale Enterprises.

We are looking for a self-driven and eager individual for the opportunity to make an impact. With the right tools, training, and platform, you know you can make a big difference.

What we’re looking for:

• 3 - 8 years of work experience in Recruitment / Sales (someone with a background in Technology Recruitment is highly preferred)
• Bachelor's Degree in any discipline
• Driven, resourceful, and proactive personality with a strong work ethic
• Comfortable continually reaching out to, and building relationships with new people
• Technical background is a major plus but if you want to learn, we can teach you
• Ability to work under pressure, meet deadlines and performance targets
• Strong interpersonal and communication skills

If you are interested in the position, please send your CV to Charlie Kim @ [email protected] (EA Registration number: R22104834)

ROLE/JOB SUMMARY:

In search for a competent and dynamic individual contributor to provide end-user computing device (EUCD) support within our organization. This role focuses on delivering high-quality technical assistance, maintaining hardware and software systems, and ensuring seamless IT operations. The ideal candidate will possess strong troubleshooting skills, excellent customer service, and a proactive approach to resolving workplace IT issues. The IT Infrastructure Specialist will also work with other IT teams to ensure that the organization's IT systems are aligned with the business goals.

Key Responsibilities:

· Technical Support: Provide frontline IT support for desktops, laptops, mobile devices, and peripheral equipment, ensuring minimal disruption to business operations.

· Incident Management: Respond to service desk tickets, troubleshoot technical issues, and escalate complex problems as required.

· Installation and Configuration: Install, configure, and maintain operating systems, software applications, and hardware devices.

· System Maintenance: Perform regular maintenance, updates, and patches to ensure systems are secure and up to date.

· User Support: Assist users with IT-related queries, including email, remote access, network connectivity, and software applications. Handle users onboarding/off-boarding.

· Documentation: Maintain detailed records of issues, resolutions, and user requests to improve processes and support strategies.

· Asset Management: Track and manage IT assets, including inventory updates, procurement, EUCD technology refresh and disposal of outdated equipment.

· Security Compliance: Ensure compliance with IT security policies and practices, including access controls and data protection protocols.

· Collaboration: Work closely with other IT teams to coordinate activities and support broader IT projects and initiatives.

Continuous Learning and Development:

· Stay updated on emerging technologies and security trends.

· Pursue certifications and training to enhance skills.

Teamwork and Communication:

· Work collaboratively with team members to achieve project goals.

· Communicate effectively with stakeholders and end-users.

REQUIRED QUALIFICATIONS AND SKILLS:

Technical/ Professional:

· Diploma/Degree in IT/IS related discipline

· At least 3 years of experience in IT/IS industry

· Proven experience in IT support or EUCD services, preferably in a corporate environment.

· Proficiency in Windows and macOS operating systems, Microsoft Office 365, and common workplace tools.

· Strong knowledge of network protocols, Active Directory, and remote desktop support tools.

· Excellent problem-solving abilities and attention to detail.

· Ability to prioritize tasks, work under pressure, and handle multiple responsibilities simultaneously.

· Excellent communication and interpersonal skills

· Some project management experience will have added advantage

Technological:

· Certifications such as CompTIA A+ or ITIL are a plus.

General:

· Able to speak/write English fluently

· Good communication & presentation skills

People/Relations:

· Good analytic, vendor/partner management skills

· Mature individual with ability to handle crisis and demanding users

· Work well with people at all levels of all races and nationalities

OTHER REQUIREMENTS (Physical, Certificates, Etc):

• Managed/supported IT in a 24X7 environment is preferred
• Expected to work the necessary hours to complete duties and/or fulfill responsibility
• Domestic and international travelling may be required

Job Requirements:

• Minimum Degree in IT discipline or equivalent relevant IT experience
• ITIL foundation certification is preferred
• Cloud computing
• Good track record in implementing IT projects and Digital initiatives, preferably in financial industry
• At least 10 years working experience and 5 years in management capacity
• Strong appreciation of latest technologies, strategies and innovative approaches to help transform the business
• Familiar with managing technologies such as Oracle database, Java, REST APIs & Cloud (AWS & Office365)
• Strong ability to influence and manage vendors
• Excellent communication and leadership skills

Job Descriptions:

• Delivery of IT plan on target and within budget
• Ownership of IT roadmap and prioritization process.
• Manage IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and evaluating alternative business solutions.
• Build and maintain strong working relationships with partners and vendors;
• Plan and organize the resources and capacity required to ensure smooth operation of the systems and infrastructure;
• Evaluate and recommend technologies, which will maximize the returns for the business;
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance in line with MAS regulations
• Lead and manage IT function to provide effective services to support day to day business operation
• Ensure monitoring and control of IT spend
• Develop and manage the IT roadmap and driven automation/digitalization of the company
• Carry out evaluation and assessment of new technologies with business cases for the purchase of new technologies and/or system developments to deliver business initiatives
• Manage the lifecycle of applications and systems efficiently by ensuing supportability and planning upgrades, migration paths and replacements in a timely and effective manner.
• Establish metrics, Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and protocols
• Ensure the development and, if necessary, successful implementation of disaster recovery and contingency plans
• Managing supplier and vendor relationships and ensuring adherence to group policies in this regard
• Carry out regular review and monitoring activities to ensure compliance to MAS TRM, IT policies and IT security
• Provide periodic reporting as required by management, including monthly management report, Board and Risk.
• Contribute to the capture, dissemination and embedding of best practices in technology management through networking, compliance with knowledge management practice and promotion of new and better ways of working
• Contribute to the identification, assessment and management of technology risks in Singapore

Interested candidates please send resume to [email protected]

Job Description

• Industry/ Organization Type: Manufacturing/Electronic Components and Boards
• Position Title: IT Security Manager (Regional)
• Working Location: Bedok (Company pick-up provided at Bedok MRT)
• Working Hours: 5 Days, Mon – Fri (8:15 am – 5:15 pm)
• Salary Package: Basic up to $12,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Analyze and prioritize vulnerabilities based on severity, potential impact, and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention, and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques, and incident response strategies.

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, IT, or equivalent experience.
• Has 5+ years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Professional information security certification preferred (e.g. CompTIA Security+, CISSP, CISA, CISM).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67372 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

As an Infrastructure Support Engineer, you will be responsible for ensuring the smooth operation and support of our IT infrastructure. You will focus on end-user computing, account management, and asset management within our organization. The ideal candidate will have a strong understanding of Microsoft 365 and possess excellent problem-solving and communication skills.

Responsibilities

Microsoft 365 Administration:

• Administer and support Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Configure, manage, and troubleshoot user accounts, licenses, and permissions within Microsoft 365.
• Assist with deployment and migration projects involving Microsoft 365.

End User Computing Support:

• Provide technical support for end-user devices, including desktops, laptops, and mobile devices.
• Troubleshoot and resolve hardware and software issues related to Windows OS and Office applications.
• Ensure users have the necessary tools and resources for effective productivity

Account Management:

• Manage user accounts within Active Directory and Microsoft 365, including onboarding and offboarding processes.
• Implement security best practices for user accounts, including role-based access controls and password management.

Asset Management:

• Maintain an accurate inventory of IT assets, including hardware, software, and licenses.
• Assist in procurement and deployment of IT assets according to company policies and budget constraints.
• Perform regular audits of IT asset utilization and compliance.

Documentation and Reporting:

• Create and maintain technical documentation for processes, configurations, and troubleshooting procedures.
• Provide regular reports on system performance, asset status, and support activities.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience in IT support, particularly in infrastructure support and end-user computing.
• Strong knowledge of Microsoft 365 services and administration.
• Familiarity with Active Directory and user account management.
• Proficient in hardware and software troubleshooting for various operating systems.
• Experience with asset management tools and methodologies.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a proactive attitude.

Job Summary:

Provide a first point of contact for employees who are seeking IT assistance in Singapore and in the region.

Duties & Responsibilities:

• IT Equipment (e.g., PC, laptop, etc.) setup and configuration
• Network and Server OS support & administration, includes system administration, user account management (creation & termination) and backup
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain inventory of IT equipment and supplies
• Cyber-security protection from viruses and spam wares attack, etc.
• Ensure data is handled, transferred or processed according to legal, security and company guidelines
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems.
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Any other responsibilities & ad hoc assignment as required.