1. To act as a single point of contact for all user incidents, requests, and general communication.
2. Provide Level 1/2 support to all applications or software systems.
3. Coordinate with different support team to ensure issue resolved with proper resolution recorded.
4. Follow SOP and policy defined.
5. Knowledge Base Maintenance.
6. Provide incident management for all in-scope assets.
7. Responsible for tickets resolution within scope of support, with the use of remote diagnosis and resolution where appropriate.
8. Responsible for call logging, call assignment, incident management & coordination, call trackingand follow up to closure within agreed SLA.
9. SLA compliance and reporting.
10. Responsible for scheduling the engineers for onsite service calls.
11. Log all calls in the CRM system provided; review and manage all incidents and problems to ensure accurate recording, appropriate classification, timely escalation and updates to the customers.
12. Manage proactive monitoring using relevant tools and manage the alerts and tickets generated to closure.
13. Review the incidents and contribute to building up a knowledge base for effective and efficientIT support.
14. Develop and maintain service desk metrics and reports.
15. Focus on first call resolution to ensure early closure of tickets.

# Risk Management & Project Management

# Network Migrations - LAN & WAN, Network security

# Experience in Data Centre Project

Job Description:

• Plan and execute data centre migration
• Oversee procurement of new servers and network equipment
• Manage data migration and verification processes
• Set up new Server Room compliant with Green Book standard
• Other ad-hoc tasks assigned
• 
  
• Diploma/Degree Holder and above
• At least 5 years of experience of handling ICT projects such as DC relocation etc
• Relevant IT certifications (eg. ITIL, CISSP, PMP) preferred

Send your cv to [email protected]

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable candidates to join the Division of Academic Computing & Information Services (ACIS) as a Senior IT Security Analyst (3-year contract).

Key Responsibilities:

Incident Response Leadership

• Oversee the entire incident response lifecycle from detection to resolution.
• Lead investigations of IT security incidents and ensure thorough root cause analysis and remediation.
• Develop and maintain incident response playbooks and procedures.
• Coordinate with internal, external stakeholders, and vendors during incidents.
• Conduct post-incident reviews and report findings to management.

Monitoring and Detection

• Develop and implement advanced threat detection and monitoring strategies.
• Utilize SIEM, EDR, and other security tools for timely incident detection.
• Perform threat hunting and proactive security assessments.
• Collaborate with IT teams to deploy and optimize security solutions.

AI and Automation

• Integrate AI and automation technologies to enhance security operations.
• Develop automated workflows and scripts for incident response and routine tasks using SOAR.
• Leverage machine learning and AI-driven tools for threat detection and analysis.
• Stay updated with advancements in AI and evaluate their applicability to security operations.
• Apply system design thinking to security solutions.

Threat Statistics and Reporting

• Analyze and compile statistics on threats relevant to the Institute.
• Prepare and present detailed reports on threat statistics to stakeholders.
• Use data visualization tools to communicate threat trends and insights.

Innovation and Continuous Improvement

• Evaluate and integrate new technologies to enhance security operations.
• Foster a culture of continuous improvement within the team.
• Encourage continuous learning and professional development.

Forensics Capability Development

• Enhance the team's digital forensics capabilities.
• Develop forensic investigation procedures and protocols.
• Train team members in forensic tools and methodologies.
• Oversee the collection, preservation, and analysis of digital evidence.
• Collaborate with legal and compliance teams to ensure regulatory alignment.
• Conduct regular drills and simulations for forensic readiness.

Requirements:

• Degree in Information Systems, Computer Science, Cybersecurity, or a related field.
• Professional Certification(s) in incident handling and security analysis preferred.
• GCIH or its equivalent is preferred
• Minimum of 8 years of progressive experience in IT security, with a focus on Incident response
• Minimum of 4 years of experience in a security operations center, with proven leadership capabilities.
• Intermediate knowledge of security operations, incident analysis, incident handling, and vulnerability management or testing, system patching, log analysis, intrusion detection, or firewall administration
• Proven experience in managing incident response and performing threat hunting
• Proven experience in integrating AI and automation in IT Security using Security Orchestration Automated Response (SOAR) technologies.
• Proficiency in Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), traffic and packet analysis, digital forensics, and cloud security.
• Experience in Blue/Purple teaming, firewall, Intrusion Prevention Systems (IPS), Web Application Firewalls (WAF) administration, virtualization, and cloud technologies.
• Experience in monitoring and administering host-based intrusion detection systems.
• Knowledge and experience in Linux/Windows/Database technologies preferred.
• Strong knowledge of industry standards and information security policy frameworks.
• Hands-on experience with scripting and automation tools to enhance security operations.
• Ability to conduct gap analysis of current processes and identify opportunities for improvement.
• Evaluate internal and external environments for threats related to Information Security and act as a subject matter expert to ensure these are properly addressed and controlled.
• Continuously improve event correlation and alerting processes and use cases to detect potential incidents.
• Automate manual processes to enhance security incident response.
• Experience with network security assessment tools.
• Excellent leadership and team management skills, with the ability to inspire and motivate a team.
• Strong communication skills, with the ability to effectively interact with stakeholders at all levels, including University administration.
• Demonstrated ability to drive strategic initiatives and lead a team through change.
• Exceptional problem-solving skills and the ability to think critically under pressure.
• Ability to interview stakeholders to define and document business requirements.
• Provide advice and guidance on response action plans for information risk events and incidents based on incident type and severity.

Other Information

NIE staff can take chartered buses at their own expense from or near their home to the NIE campus. This is subject to the availability of bus routes and seats.

Req ID: R00018131

Responsibilities:

• Manage network & systems, firewall and storage related issues of the company
• Provide end-user support and training for hardware and software.
• Install, configure and provide technical support to workstations, software, communication services, network printing, scanner, biometric system, CCTV etc.
• Maintain and provide IT support and troubleshooting for end users.
• Perform system administration and maintenance tasks including data protection/backup and disaster recovery sites.
• Deploy, manage and troubleshoot user workstation and computer equipment
• Monitor anti-virus activity, reporting and update
• Create user guide, maintain record and IT documentation
• Perform inventory management of hardware and software

Requirements:

• At least a Diploma / Bachelor’s Degree in Computer Science / Information Technology or equivalent
• At least 5 years of working experience in the related field
• Knowledge of TCP/IP and Windows system
• Experience in construction industry will be added advantage
• Good understanding and experience of Windows operating system, office365, Sharepoint and Autodesk
• Good interpersonal and communication skills

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

Role Overview

As the Vice President of IT Planning Team at Systems Office for Asia (ASO), you will be responsible for guiding the strategic direction of our IT initiatives. This role involves leading planning initiatives, improving processes, and collaborating with professionals across the APAC region. Your leadership will help achieve our business goals and improve operational efficiency. If you have experience in IT planning and are a proactive thinker, we encourage you to join our team and contribute to our success.

Job Responsibilities

• Business Plan Development
• Create and promote comprehensive business plans and strategies, ensuring they are effectively communicated and adopted across the organization.
• Collaborate with stakeholders from various regions and departments, including the Head Office, to ensure cohesive strategy development and execution.
• Strategic IT Planning and Execution
• In collaboration with SMEs, propose and evaluate innovative IT initiatives.
• Conduct thorough research and analysis to ensure the feasibility and alignment of these initiatives with business needs.
• Performance Monitoring and Reporting
• Develop and monitor key performance indicators (KPIs) of ASO to track the progress and success of IT initiatives.
• Prepare detailed reports and presentations for management, providing insights and recommendations based on data analysis.
• Generate monthly IT reporting and forecasting for submission to the Head Office, and assist in creating reports and presentation materials for executive meetings.
• Stakeholder Communication
• Act as a liaison between the IT Planning Team and other departments, ensuring effective communication and collaboration.
• Manage IT-related meetings and committees, leading and coordinating IT strategies across APAC managements.
• Cost Optimization
• Identify and implement cost-saving initiatives, including offshoring and other efficiency measures, to enhance operational effectiveness.
• Evaluate existing processes and recommend improvements to reduce costs and increase productivity.
• Strategic Partnership and Ad-hoc Support
• Act as a strategic partner to management, providing proactive support in ad-hoc tasks.
• Support management in evaluating the current organizational framework and proposing improvements.
• Ensure timely and effective responses to emerging issues, contributing to the overall strategic direction of ASO.
• Team Leadership and Development
• Lead and mentor a small team of IT professionals, fostering a collaborative and high-performance work environment.
• Provide guidance and support to team members, ensuring their professional growth and development.

Job Requirements:

• Minimum 10 years of experience in IT planning, including 3 years in strategic planning within the business domain with experience in IT initiatives and collaborated with IT departments.
• Experience in IT planning methodologies, tools, and best practices.
• Experience in developing and promoting business plans and strategies, with experience in coordinating with stakeholders from other regions and departments.
• Proven track record in developing and promoting business plans and strategies, with experience in coordinating with stakeholders from other regions and departments.
• Strong leadership and people management skills, with the ability to inspire and develop talent.
• Excellent analytical and problem-solving abilities, with a keen eye for detail.
• Strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Proactive, responsible, and able to work independently.
• Fast learner with a hands-on approach to problem-solving.
• Familiarity with IT strategy and the implementation of new technologies is preferred.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068053

Job scope

- Prepare and manage technical design dwgs (AutoCad)

- Prepare technical submissions to the client/ authorities

- Correspondence and liaison with the client / authorities

Requirements

-ITC / Diploma/ Deg in M&E Engineering

-Competent in MS office / Autocad / Revit

- Experience is Plumbing and Sanitary trade is preferred

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments.
• Work closely with Planners to ensure all the media plans are as per latest MOCO template and make sure all elements are incorporated.
• Prepare CI for all mediums and help Planners manage all material submission timelines.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Processing billing instructions with finance/shared service teams
• Mapping vendor invoices against billing instructions
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Media plan actualization and reconciliation on monthly basis. Support Planners to update the media plans based on actualized amount.
• Participate in finance WIP & Precision billing meetings to make sure Client's invoices get processed and meet billing timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion before end of following month of activity
• Resolve/respond to client billing queries

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• Kaki Bukit, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Sales Support/Admin Executive

Sales support administrators provide administrative support to sales teams. Their duties include answering the phone and replying to emails, scheduling appointments, keeping sales records, and preparing sales contracts and agreements. They may be required to research potential customers and sales strategies.

Duties

• Answering and screening internal and external phone calls and email.
• Scheduling appointments for the sales department, service providers, suppliers, and customers.
• Maintaining and updating supplier, sales, and customer records.
• Keeping track of the sales team’s communication with customers.
• Preparing and filing sales invoices and quotations.
• Liaising with other departments on administrative matters of mutual importance.

Requirements

• Demonstrable experience in sales support administration, or similar.
• Familiarity with sales contracts and agreements.
• Good written and communication skills.
• Proficiency with MS Office.
• A team player who can also work independently.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

§ Candidate is in charge of the overall supervision an entire organization

§ Assist with operations that may require to carrying loads>20kg

§ Assist with loading and unloading items from vehicles

§ Ensure timely delivery of logistic items

§ Plan, develop, and implement innovative sales and marketing campaigns, promotion and merchandising programs that will improve visibility and profitability.

§ Building and maintaining good working relationships with clients.

§ Strategies and implementing short-, medium- and long-term development plans to maintain and grow the business.

§ Develop and mappings of channels for all business segments.

§ Receive and release goods in the correct quality and quantity

§ Labelling, move, and store goods according to protocols

§ Perform inventory checks regularly

§ Inspect goods and ensure that they are in good condition promptly

§ Ensure that the inventory management system is updated

Requirements

§ Bachelor's or Master's in Sale & Marketing, Business Administration, or related field.

§ CLASS 3 License is preferred with a good track record

§ Physically fit to carry heavy objects

§ Independent and able to take initiative

§ Good coordination and organization skills

§ Possesses good time management

§ Able to work well in a team

§ Experience in management may be advantageous.

§ Strong analytical, organizational, and creative thinking skills.

§ Excellent communication, interpersonal, and customer service skills.

§ Knowledge of data analysis and report writing.

§ The ability to understand and follow company policies and procedures.

§ Execute other ad-hoc duties as required by the management from time to time

§ The ability to work under pressure

§ Willing to work within opening hours (e.g Evenings, weekends & Public holidays)

§ Willing to work multiple shifts

Please note that only shortlisted candidates will be notified.

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Collaborate and assist the Product Manager in their assigned categories so as to achieve company’s financial goal and objectives, improve market share, customer satisfaction and productivity performances measures for the company
• Co-ordinate and assist in implementing and executing all action plans to achieve category sales, profit and income goal and objectives
• Support Product Manager on all aspects of administration processes for new supplier partners and new product developments
• Ensure cost and price changes is reflected timely
• Ensure new article creation is created timely
• Support in the management of consignment related duties
• Assist in the timely and accurate maintenance of promotions download, obtain sign off for press advertisement
• Support Product Managers with weekly promotion commitment and collations with Operations Team and supplier partners
• Coordination with respective suppliers on administrative updates
• Ensure timely and accurate submission of documents for System maintenance
• Support internal stakeholders and communicate any potential issues that may impact on business operations
• Any other adhoc duties as required

About You

• Diploma or Degree in any discipline
• Preferably 1 year relevant working experience
• Proficient in Microsoft Excel (e.g. Pivot Table, Vlookup)
• Knowledge in SAP is beneficial
• Excellent communication and coordination skills
• Meticulous and detail oriented

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Job Description

• Take ownership for any problems or issues encountered by customer and act as a primary point of contact for customers, be the Customer advocate internally.
• Identify and analyse root causes for issues and identify means of preventing future occurrence. You will work closely with the consultants and engineers to resolve escalated issues quickly and effectively.
• Be empathetic to customers’ issues and seek to resolve them in a timely manner.
• Meticulous and organised in documenting customers’ questions and concerns, maintaining a database of feedback and queries from customers.
• Able to work independently in a fast-paced environment with minimum supervision.
• Sensitivity toward details and deadlines.
• Analytical and process-oriented.
• Ability to work as part of a team.
• Diplomatic and able to carry oneself professionally

Essential Skills and Experience

• Diploma, Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer Science, Computer Engineering) or equivalent.
• Minimum one year experience as a helpdesk support or related role in the technology industry.
• Strong interpersonal skills with service oriented and empathetic mindset.
• Responsible with good time management and organisation skills to follow through customers’ issues.

We regret that only shortlisted candidates will be notified.

§ Candidate is the in charge of the overall supervision an entire organization

§ Assist with operations may require to carrying loads>20kg

§ Assist with loading and unloading items from vehicles

§ Ensure timely delivery of logistic items

§ Plan, develop and implement innovative sales and marketing campaign, promotion and merchandising programs which will improve visibility and profitability.

§ Building and maintaining good working relationships with clients.

§ Strategies and implementing short-, medium- and long-term development plans to maintain and grow the business.

§ Develop and mappings of channels for all business segments.

§ Receive and release goods in the correct quality and quantity

§ Labelling, move and store goods according to protocols

§ Perform inventory checks on a regular basis

§ Inspect goods and ensure that they are in good condition in a timely manner

§ Ensure that the inventory management system is updated

Requirements

§ Bachelor's or Master's degree in Sale & Marketing, Business Administration, or related field.

§ CLASS 3 License is preferred with good track record

§ Physically fit in order to carry heavy objects

§ Independent and able to take initiative

§ Good coordination and organisation skills

§ Possesses good time management

§ Able to work well in a team

§ Experience in management may be advantageous.

§ Strong analytical, organizational, and creative thinking skills.

§ Excellent communication, interpersonal, and customer service skills.

§ Knowledge of data analysis and report writing.

§ The ability to understand and follow company policies and procedures.

§ Execute other ad-hoc duties as required by the management from time to time

§ The ability to work under pressure

§ Willing to work within opening hours (e.g Evenings, weekends & Public holidays)

§ Willing to work multiple shifts

Please note that only shortlisted candidates will be notified.

Location:

Jurong East

Working Hours:

Mon to Fri, office hours

Responsibilities:

• Compile information and data for regular reporting of Dengue and daily attendance.
• Inventory management and procurement of department supplies.
• Collate NP306 to mail out to respective divisions.
• Collate decantment list and update excel list (rejected cases).
• Tracking and updating of new GP Clinics into EPIC (via EPAS). Check and print GP replies are tagged to the correct address before being posted out. Amend GP referral tagging in EPIC if case is still open. Manually edit wrongly tagged GP replies via Letters if case is close. Raise eBarf for wrongly tagged gp replies that have exceeded the 3 days limit.

• Update staff deployment changes and calculate monthly lateness via Attendance log and Teams.
• Check and update staff payback on Teams via payback form submissions.
• Prepare Staff biodata file and Induction files for new hire training, assign lockers, arrange system access, and conduct a short Emergency Department tour around the different areas for new hire.
• Log staff fingerprint into biometric machine.
• Order hampers for staff on Hospital/Medical Leave.
• Submit e-pay request for bereavement token.
• Order name stamps/nametags/staff pass, process staff claims via e-pay/petty cash.

• Manage office admin duties (e.g., faxing, scanning, shredding and filing documents).
• Coordinate meetings and room bookings for meetings, as well as minutes writing.
• Mailing of docs and mail collection for the department.
• Any other duties as requested by department.

Requirements:

• Min. A levels/Diploma holder and above
• Able to work for 6 months period
• Must be comfortable in using excel file & looking at numbers
• Must be comfortable in calling patients & organizations with outstanding payment

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Guest Executive Ambassador

Salary: $2800 - $3000

Working Days: 5 days - Mon to Fri (8am to 6pm)

Working Location: Marina Bay Financial Centre (Downtown MRT)

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:
• To call meeting room user 15 minutes prior to booked period to reconfirm
• To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
• To send reminders email to users
• To oversee reconfiguration of meeting room set up
• To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Senior eCommerce Executive

Working location: Ubi
Working Days: 5 days, Mon – Fri
Working hours : 9am – 6 pm
Salary: $4000 - $4800

E-Marketing Strategy Planning:

• Work closely with the Commercial Manager in developing and overseeing the online retail strategy for Singapore and potential new markets in Asia Pacific across all channels to drive business growth.
• Support the development and execution of comprehensive brand and product marketing strategies, ensuring alignment with business objectives and maximizing revenue and engagement across the customer funnel.
• Plan, develop, and implement strategies to attract and retain online customers, ranging from the running of customer engagement activities, improvement of customer journey on eStore and development of new content to boost conversion rates.
• Conceptualize and create engaging content (including copywriting) for organic and paid acquisition channels, such as digital ads and EDMs.
• Co-ordinate with cross-functional teams on the execution of brand, marketing, and eCommerce activities.
• Develop and manage partnerships with KOLs, media titles, other brands, as well as other stakeholders from conception to execution.
• Responsible for monthly reports analyzing brand and competitor performance, offering insights and identifying growth opportunities.
• Stay abreast of industry trends and developments, ensuring our content remains fresh, relevant, and ahead of the curve.

eCommerce Channel Management:

• Manage the day-to-day operations on eStore and marketplaces, including the updating of storefronts, order fulfilment and resolution of customer enquiries and other issues.
• Update and maintain eCommerce content, ensuring all pages, products & prices across all platforms are accurate and updated at all times.
• Plan and execute tactical offers / mechanics / promotions to support key campaigns on platforms.
• Develop and manage livestreaming campaigns on TikTok and other platforms, including the engagement and maintenance of relationships with content creators.
• Liaise with external vendors to troubleshoot issues faced on eStore, optimize user experience, and evolve the backend operating system.
• Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
• Any other ad-hoc duties assigned.

Job Requirements:

• A good degree or diploma in business, marketing, or a related field.
• Minimum 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Prior experience in working with platforms such as Shopee, Lazada and eStore – with a proven track record in driving and growing eCommerce revenue channels.
• Familiarity with the usage of Shopify to manage eStore is a plus.
• Strong aesthetic flair, and preferably with basic skills in Adobe Illustrator, or online image-editing software such as Photopea.
• Familiarity with social media platforms, paid media tools, and digital analytic tools such as Google Analytics is a plus.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Location: Eunos

• Assist in the issuance of policy contracts and endorsements;

• Assist in the issuance of policy adjustment, member movement;

• Responsible for premiums computation and experience refund;

• Ensure tax invoices/endorsement schedules/medical cards are issued timely;

• Liaise with direct clients/intermediaries on employee benefits related queries via phone calls or

email;

• Ensure the accuracy of records entries & proper documentation;

• Understand the workflow and to work with Section Head on identifying areas of improvement for operations efficiency;

• Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

JOB DESCRIPTION

• Monitor to ensure that all the validated programmes comply with requirements, including the Private Education Act 2009, Private Education Regulations, EduTrust framework in GD4 and other quality assurance bodies.
• Regularly monitor the quality achieved for each performance indicator, and compile reports covering Areas for Improvement, Corrective and Preventive Action Plans, and validations of programmes.
• Keep abreast of current QA regulations and update Top management on any new and/or revised regulations imposed by the local governing bodies
• Communicate and coordinate with departments in tracking schedule to keep Top management informed of internal and external audit programs in compliance with internal and external academic quality assurance systems and processes
• Collate and compile statistical data and audit information from departments for the purpose of preparing reports, analytical graphs and charts
• Prepare quality assurance documentation relating to academic quality assurance systems and processes, corrective and preventive action plans, including validation reports and report to the Top management
• Monitor and maintain accurate records of all relevant communications, audits, corrective action plans reports and other quality systems documentation in an organized manner for easy retrieval.
• Assist in organizing meetings and briefings, including preparation of meeting notes and other logistical requirements, to facilitate discussions on quality assurance policies and implementation
• Provide general administrative support on quality assurance matters and perform any other duties as assigned
• Serve on departmental or staff committees dealing with general departmental and administrative concerns
• Involve in the School’s promotional activities
• Any other quality assurance and operational related matters

Selection Criteria

• Good oral and written communication skills
• Microsoft Suite
• Self motivation
• Initiative and ability to work as part of a team
• Knowledge of EduTrust requirements
• Quality assurance and control management
• Excellent problem-solving
• Min 2 years of related working experience
• Fresh graduate can be considered

Job Description

• Assist in overseeing lounge operations as required.
• Assist in coordinating lounge operations including planning staff schedules, and relevant reports/paperwork.
• Assist in the re-deployment of staff where required and ensure that manpower requirements are met for all the various staff groups.
• Assist in training new staff in the lounge and ensure product knowledge is accurately delivered to staff.
• Participate and help the staff with the daily operations
• Possess full knowledge of food, beverages, and other products & services served/provided by the lounge.
• Responsible for all ordering, inventory, stationery, and stocks for daily use in the lounge.
• Receiving and maintaining records and accounts for food, beverage, and store supplies received from vendors.
• Attend to customers’ queries, feedback, and complaints in a timely professional way.
• Conducting and submitting monthly consumption and inventory checklist
• Any additional duties (including hands-on cleaning duties) as required

Requirements

• Degree or Diploma Holders
• Relevant hands-on experience in F&B Operations would be an advantage
• 2-3 years of experience in serving in the F&B field is preferred
• Able to accept 6 days of rotating shift working hours as required by the airport’s operations (Morning shift, afternoon shift, and midnight shift) including Public Holidays
• Fluency in written and verbal English
• Good communication and interpersonal skills
• Always maintain a high standard of personal hygiene, neatly attired and professionally groomed.

*We regret that only shortlisted candidates will be contacted

About Beca

Beca is one of Asia Pacific’s largest independent advisory, design and engineering consultancies. After a century of operation, we have grown from a family-owned business to one of the most progressive, client-centric professional services consultancies in our region. We have more than 4,000 employees in 21 offices around the world and have delivered projects in more than 70 countries.

‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose - to make every day better. We create value through understanding and delivering successful solutions, exceptional service and our enduring relationships and use our skills and systems to empower innovation; helping our clients shape communities, optimise their assets and streamline their operations.

Our employee-ownership model remains key to our future. It underpins our commitment to building and sustaining long-term relationships with our clients, it helps drive our positive, purpose-driven and growth-oriented culture, it sets us apart from our competitors, and it gives meaning to our social contract.

While our experience has been 100 years in the making, it is the fresh talent we're nurturing, the innovative thinking we're developing and the connections that we're forging that get us most excited for the future.

We are currently recruiting for an Executive Engineer – Electrical to join our Building Services team. This position will be based in our Singapore Office.

Executive Engineer - Electrical (Building Services)

About You

We’re looking for someone who loves to learn and share knowledge – someone who can bring a fresh perspective to ensure the development of the people around them and who constantly seeks better practice for the overall quality of our work and our client experience.

Your passion, design and problem-solving mindset will be matched with a desire to work on meaningful and significant projects with the team.

Responsibilities

In this role, you will be responsible to:

● Carry out engineering design with minimal supervision in accordance with local codes or relevant international design codes

● Assume responsibility and undertake engineering tasks of increasing scope and complexity

● Responsible for analysis of information, production of design, tenders, proposals and technical report writing

● Assist in coordination of quality assurance and commissioning of designs with other disciplines and other design consultants

● Observe, review and report of works on site

● Handle client liaison and reporting

● Provide leadership to projects including planning, monitoring, progress and job cost reporting

● Assist in assessment and review of designs prepared by others on behalf of the clients

● Liaise with authorities on plans submission and compliance

● To work with the Qualified Person (QP) to develop electrical building services designs and calculations.

Job Requirements

· Degree in Electrical Engineering

. Minimum 3 years’ experience in the design & supervision of building service projects

· Experience in design & design management of healthcare, residential, commercial, institutional or hotel projects will be an advantage

· Familiarity with codes of practice, relevant regulations and a working knowledge of authority submission and approval procedures

· Experience user with relevant engineering software, Building Information Modelling and Navisworks

· Excellent written & spoken communication skills in English

· Able to work independently & exercise initiative

· Excellent delegation and communication skills, which see you enlist the help of others to meet objectives

· A team, client and delivery focused working style

· Experience in a consulting environment

Job Highlights

· Career Advancement

· Medical Allowance

· AWS & Variable Bonus

Ready to make a move?

We offer a comprehensive career growth and development programme along with a vibrant and supportive team environment. If you enjoy working for an organization that values partnership, tenacity, enjoyment and cares for its people and clients, then look no further than Beca.

If this sounds like the opportunity you have been waiting for, apply now with your CV and cover letter online today.

Please include the following information in your resume:

· Education background

· Work experiences

· Reason(s) for leaving (if any)

· Current and Expected salary

· Date of availability / Notice Period

The Beca Group of Companies is an Equal Opportunity Employer and all applications are kept strictly confidential.