Admissions Officer

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $2800 - $3300

Overview for the role:

The role will provide administration support in Marketing and Admissions department and to provide comprehensive services to students and staff and maintain the applicable student management systems for the university.

Job Duties:

Student Contracts and Student’s Pass Management

• Update student’s records status on Student Management systems to ensure accuracy of record.
• Process Student’s Pass applications and Student’s Pass cancellation for each study period on system
• Maintain records of the application, payment, approval, and formality completions of Student’s Pass.
• Ensure all Student’s Pass changes have relevant approvals in line with policy.
• Maintain up-to-date knowledge of Student’s Pass requirements.

Student Contracts

• Assist in the preparation and checking of Student Contracts.
• Execute student contracts in accordance with the procedures and in line with policy.
• Maintain up-to-date knowledge of Student Contracts policies and procedures.

Others

• Ensure file circulation to relevant departments is conducted timely.
• Maintain student’s medical insurance coverage records.
• Provide student services support on Student Contract and Student’s Pass enquiries.
• Ad-hoc tasks assigned by the Senior Admissions Officer.

Job Requirements:

• Diploma in Business Administration / relevant discipline
• Preferable with experience in dealing with International Students

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Position: Sales Administrator (ECS)

Location: Henderson Rd

Working Time: Mon -Thurs (in office), Friday (WFH) - 8.30am - 5.15pm

Salary: $3200 - $3900

REPORTING LINE: Sales Director of Electrical Connectors Division

PURPOSE OF THE POSITION: You work as part of an office-based admin support to the ECS team of 4 sales engineers/director; coordinating between the sales team with customer/prospect visits, calls and e-mail.

• Provide support to Outdoor Sales Team on quotations and proposals
• Manage and follow-up tele-enquiries, email-enquiries
• Handling of incoming calls and collections
• Process of sales orders and ensure orders fulfilment
• Coordinating all deliveries to ensure efficient and effective services to the customers
• Create and maintain both inventory and customer databases
• Conduct mass mailing and tele-marketing periodically
• Assist in organizing exhibitions and seminars as and when needed
• Manage samples, catalogues and flyers
• Any other ad-hoc duties which may be assigned to you from time to time

Skills & Qualifications

• Diploma or equivalent
• Minimum of 3 years experiences in sales admin support
• Proficient in computer knowledge (Microsoft Office)
• Experience in SAP System will be advantage, Training Provided for SAP

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Sales Administrator (ECS)

Location: Henderson Industrial Park

Working Time: Mon -Thurs (in office), Friday (WFH) - 8.30am - 5.15pm

Salary: $3200 - $3900

REPORTING LINE: Sales Director of Electrical Connectors Division

PURPOSE OF THE POSITION: You work as part of an office-based admin support to the ECS team of 4 sales engineers/director; coordinating between the sales team with customer/prospect visits, calls and e-mail.

• Provide support to Outdoor Sales Team on quotations and proposals
• Manage and follow-up tele-enquiries, email-enquiries
• Handling of incoming calls and collections
• Process of sales orders and ensure orders fulfilment
• Coordinating all deliveries to ensure efficient and effective services to the customers
• Create and maintain both inventory and customer databases
• Conduct mass mailing and tele-marketing periodically
• Assist in organizing exhibitions and seminars as and when needed
• Manage samples, catalogues and flyers
• Any other ad-hoc duties which may be assigned to you from time to time

Skills & Qualifications

• Diploma or equivalent
• Minimum of 3 years experiences in sales admin support
• Proficient in computer knowledge (Microsoft Office)
• Experience in SAP System will be advantage, Training Provided for SAP

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Sales Executive
Working Hours: Mon to Fri - 9am to 6pm (lunch break 1 hour) &

Sat - 9am to 1pm

Address: Beauty World
Salary : $3000 - $4500

Requirement:

• Possess at least Nitec or Diploma in Business, Sales & Marketing, Construction or related field
• At least 3 to 5 years of sales experience in the construction or related industry
• Proficient in MS office application
• Able to read technical drawing and specification
• Possess Class 3 driving license / own vehicle (preferable)

Job Scope:

• Identify sales opportunities and prospects to achieve continuous growth in business
• Identify potential customers, initiate customer visits, prepare sales proposals, quotations and contracts, follow up and engage in negotiations with customers
• Build customer relationships, support customers' project requirements and enquiries
• Identify new market trends, business opportunities and generate monthly reports
• Develop and implement effective sales strategies to expand our client base
• Manage and ensure achieving monthly sales target
• Account management/servicing from pre-sales, post-sales and commissioning
• Handling sales enquiries, generate quotations, product presentation and addressing customers’ requirements
• Follow up on customers’ payments
• Perform other ad-hoc duties as assigned by immediate superior

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Responsibilities:-

• Deliver / collect cargoes via lorry as per job assigned.
• Ensure documents and cargo dimensions tally as per job order.
• Carry out cargo / road survey and ensure information is feedback to office without delay.
• Perform documentation clearance duty during police escort.
• Perform port / custom clearance duties for import / export shipment.
• Assist in field operations e.g. lifting operations, loading / unloading, stuffing/unstuffing, cargo lashing / choking.
• Other ad hoc duties as assign

Requirement:-

• Minimum "N" Level / ITE Certificate equivalent
• Possess class 3 driving license
• Possess forklift license, Rigger/Signalman, Lifting Supervisor cert, WAH cert will be an advantage, those without will be sent for traiing
• Able to start work with short notice

• Business Development Executive (Branding Agency)
• Working Days: Mon -Fri, 9am - 6pm
• Location: Chinatown
• Salary: $3,500 - $4,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Your responsibilities will include (a) Effectively and efficiently managing the Client Services team and (b) Overseeing and driving initiatives aimed at improving strategies to better serve the evolving needs of our customers.

Responsibilities:

• Drive new business development using seasoned sales techniques, catering to both new and existing clients.
• Guidance to the agency team to secure wins in pitches, leveraging strong client knowledge and insights.
• Champion strategies and ideas for integrated campaigns spanning brand, advertising, content, social digital.
• Actively develop and manage company sales targets.
• Inspire and influence clients, creative teams, and project members.
• Oversee project management for team members, ensuring effective coordination.
• Stay up-to-date with the latest trends, best practises, and competitive movements in the industry.
• Drive marketing planning and implementation for the company.
• Co-steer the agency's business and cultural directions in collaboration with senior management.

Requirements:

• Degree in Business, Marketing, Communications, or of related discipline
• At least 2 - 5 years of marketing experience within agency
• Experienced in agency operations and workflow
• Experienced in leading and guiding a team

Position: Account Executive
Salary: Up to $3,500

Location: Raffles
Working Hours: Monday - Friday, 9:00 AM - 6:00 PM

Job Responsibilities:

• Accounts Receivable: Process and issue tenant invoices, track and follow up on overdue payments.
• Accounts Payable: Record vendor invoices and manage payment processing.
• General Ledger: Prepare journal entries and financial reports.
• Assist in the preparation of GST, Income Tax, and Budget reports.
• Ensure compliance with internal and accounting controls.

Job Requirements:

• Experience in the property or real estate sector will be advantageous.
• Proficient in using accounting systems (e.g., Voyager, Yardi).
• Proficient in Microsoft Excel.
• Knowledge of full-set accounting, including General Ledger, Accounts Receivable, and Accounts Payable.
• Experience with debt management will be advantageous.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

We are looking out for committed & passionate individuals who are eager to make a difference to the society to join our organisation.

RESPONSIBILITIES

1. Develop and execute fundraising strategies to acquire, nurture, engage and retain donors. Research and implement new initiatives to increase donor database and income.
2. Individually achieve $300,000 in FY 24 based on accounts in TSA database. Bring in new strategic partners and accounts.
3. Relationship management - Build and nurture relationships and CSR programmes with major donors, corporations, trusts and foundations through.
4. Pro-actively acquire and identify potential new donors/partnerships to increase funding.
5. Assist in organising Charity Events 3-4 times a year.
6. Project/Event Management - Working with vendors, manage event and project budgets, conduct post-event evaluations.
7. Public facing that involves giving presentations to donors, organisations and foundations, as well as attending networking events and conferences to build network of donors and partners.
8. Copywrite for appeals.
9. Develop new channels/partnerships for fund raising through webinars and corporate outreach.
10. Increase yield of digital marketing channels.
11. Build and grow database year on year.
12. Prepare database for the mailing of all appeals, PIC newsletter, event invitations, annual reports, desktop calendars, electronic mailers and other mailing as and when required.

• Diploma/Degree in business, communications, public relations or marketing.
• Proven experience in fundraising, business development, mass. communications, digital marketing.
• Team player.
• Good organisation, communication, marketing and graphic designing skills.
• Able to work independently and flexibly, and manage multiple projects and tasks simultaneously.
• Must be IT savvy and adept at using various social media platforms.
• Proficient in Microsoft Office.
• Heart of compassion for the vulnerable.
• Willingness to persevere and target driven.

Working Location

Singapore Regional Headquarters - Public Relations Department

20 Bishan Street 22, Singapore, 579768

Working Hours

8.30am to 5.00pm, 5 day work week 

Industry: Japanese Style Bridal Boutique

• 5 Working Days, 9am-6pm, 2 Off Day Per Week
• **Require Committing 2 Weekend Per Month
• Basic Salary: $2,500 - $3,500 + AWS + VB
• Location: City Hall, Singapore

Requirements:

• At least diploma in marketing / multimedia / graphic design or related background.
• Must willing to work at least 2 days of weekend per month, 2 Off Day Per Week.

​​​​​​​Job Scopes:

• In charge of marketing projects for Company (Venues, bridal boutique).
• Driving brand awareness and engage branded content across all social media platforms and maintenance of WEB site, CMS.
• Managing and prioritizing multiple projects for venues and bridal boutique (style shoot, related fair and fashion runway) to deliver them on time. Make strategic planning and ensures timely execution of overall Marketing Calendar.
• Submit related market research & marketing reports to management
• Search and negotiation with vendors, influencers and celebrities at platforms for marketing. Driving collaborations with industry partners.
• In charge of design of marketing collaterals, brochures and presentation materials for the company.
• Other ad-hoc related work which assigned by the management, from time to time.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Our client leading player in Logistics Industry. They are looking for a Marketing Executive to assist their Marketing team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Marketing Executive is responsible for:

Duties

• Market tug and barge services to existing clients while exploring new clientele and markets, including direct and indirect sales of the company’s assets or third-party assets.
• Assist the Marketing Manager in developing and implementing sales strategies for tug and barge services.
• Monitor market trends and gather industry information to provide recommendations and feedback to the Marketing Manager.
• Oversee tug and barge operations to ensure high-quality services are delivered to clients.
• Ensure the operational readiness of vessels at all times.
• Undertake ad-hoc projects or duties as assigned by the Manager.

Requirements

• Minimum Diploma in Maritime or related discipline;
• Minimum 3 years of experience in marine related industry;
• Knowledge of BIMCO and to calculate Charter hire rate would be added advantage.
• Knowledge on Maritime rules and regulations and Maritime contracts would be an added advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Job Description:

• Efficiently HR operations, compliance, and employee engagement.
• Assisting in recruitment, onboarding, exit and retention strategies.
• Ensure compliance with labor laws, regulations and maintaining up-to-date knowledge and implementing necessary changes.
• Contributing to training and development programs.
• Supporting the development and implementation of HR policies and procedures.
• Supporting the administration of employee benefits such as insurance and retirement plans.
• Managing employee records and ensuring compliance with labor laws.
• Assisting in the yearly budgeting and performance management exercises

Job Requirements:

• Degree/Diploma in Human Resources, or a related field.
• 5 years of experience in HR or a related role (experience in a senior or an assistant or managerial role preferred).

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Develop marketing strategy and executing marketing projects from start to finish
• Develop relationships with channel suppliers (specialists doctors and nurses) for lasting working relationship
• Communicating and ensuring timely rollout of marketing plan.
• Researching demand for existing products/services and developing plans.
• Competitor analysis and pricing research.
• Identifying potential customers segments(B2C and B2B).
• Developing promotional packages.
• Compiling lists describing our offerings (Product offering).
• Building brand awareness and positioning.
• Sales and lead generation

Requirements

• Minimally diploma in marketing or equivalent

Interested and qualified candidates , please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job ID: 813458

Responsibilities :

• Driving the improvement of finance-related systems to ensure they meet the evolving needs of the organization
• Enhancing inter-departmental processes and systems to streamline workflows
• Oversee the cash flow to maintain the financial health
• Bridging communication effectively between the Finance team and the HQ Finance team
• Any other ad-hoc duties as assigned

Requirements:

• Degree holder from Accountancy/Finance studies
• At least 1 year of working experience in Accounting/Finance functions
• Ability to read, speak / write Korean Language to communicate and compile Finance related reports to HQ in South Korea

To apply, kindly click apply or email updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel name: Chong Gui Feng
EA Personnel Registration Number: R1768033
EA License no.: 07C5771

Our client is a main contractor that handles various projects in Southeast Asia.

• Create and implement L&D strategies and policies.
• Run internal and external training programs.
• Take part in campus fairs for graduate engineers and interns.
• Monitor and update training records and employee learning progress.
• Perform staff orientation and briefings for new hires.

Requirements:

• ACTA Certified
• Diploma in Human Resource or equivalent.
• At least 5 years of L&D and recruitment experience in Construction Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Overview:

The Sales and Operations Admin Executive plays a crucial role in supporting the sales team and ensuring smooth operational processes within the organization. This position combines administrative tasks with sales support, making it ideal for individuals who thrive in dynamic environments and enjoy multitasking.

Job Description:

• Provide administrative support to the sales and operations team
• Raise Invoices, Delivery Orders and Purchase Orders
• Receive in-coming shipments
• Attend to enquiries hotline
• Handle simple sales enquiries by email
• Any other duties assigned

Job Requirements:

• Basic Microsoft Office skills required
• Required language(s): English & Mandarin
• Able to work in a team environment while managing individual responsibilities

Career Growth Opportunities:

This role offers great opportunities for advancement into higher-level positions within sales or operations management as you gain experience and demonstrate your capabilities.

Interested candidates, please submit your resume and expected salary and availability to: [email protected]

Key Account Management

• Responsible for achieving key account sales performance in alignment with the agreed annual sales budget and targets.
• Accountable for developing and maintaining effective working relationships with key accounts at the HQ level.
• Collaborate with key account buyers to receive updates, facilitate promotional activations, and conduct periodic reviews.
• Strategically plan, implement, and evaluate promotions to optimize cost efficiency, sales growth, and volume effectiveness.
• Manage promotional spending to ensure it remains within the allocated budget.
• Inform the Customer Service and Accounts Departments about confirmed promotions to ensure proper invoicing and claims alignment with the respective channel buyers.

Sales Operation Management

• Supervise and support the Sales Executive in driving the operational effectiveness of the sales team.
• Ensure the Sales Executive communicates updates on promotional activations and display guidelines to the sales team during monthly internal sales meetings.
• Conduct monthly meetings with the sales team to share updates on upcoming promotional plans and other relevant matters.

• Manage the daily processing of invoices, payments, and receipts, ensuring all transactions are recorded accurately and in a timely manner.
• Reconcile bank statements and internal ledgers, ensuring that discrepancies are promptly addressed.
• Assist in preparing monthly and annual financial reports, including balance sheets, profit & loss statements, and cash flow statements.
• Assist in internal and external audits by providing necessary documentation and resolving any audit queries.
• Maintain and update the general ledger, ensuring all transactions are properly classified and supported with relevant documentation.
• Work closely with other departments to ensure smooth communication and accurate financial data flow.
• Perform other ad hoc financial tasks as required by the manager.

Requirements:

• At least 3 years of relevant experience
• Bachelor’s degree in Accounting, Finance, or related field. A professional qualification (e.g., ACCA, CPA, CA) is a plus
• Knowledge of FRS accounting standards
• High attention to detail, with strong analytical and problem-solving skills
• Ability to work independently, prioritize tasks, and meet deadlines.
• Strong communication skills, both written and verbal
• Experience with accounting software (e.g. Oracle Netsuite is a plus)

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Sales Support

Salary: $2, 500 - $3, 500
Working Days: Mon - Friday, 8.30am – 5.15pm
Location: Office - Kwong Min Road (Boon Lay)

Job Responsibilities:

• Collaborate with the sales team to achieve sales targets and expand the regional market.
• Prepare quotations for projects and QSR, process sales orders, and follow up with customers, particularly for remote sales.
• Ensure timely delivery by coordinating order execution and liaising with the service department and customers.
• Assist the Costing Department by entering BQs, obtaining supplier quotations, and calculating markups %.
• Monitor outstanding payments and follow up with customers to ensure payment before order release.
• Support sales representatives with reports , customer code creation in the BC system, and scanning documents - DO for finance.
• Manage customer inquiries, handling quotation on behalf of sales representatives, assist with corporate email by diverting to respective colleague
• Handle various administrative tasks, including creating item codes, managing corporate emails, preparing documents for tenders, filling, documentation.
• Prepare a list of addition/omission for big project
• Prepare payment requisition form upon request by sales representatives
• Prepare T Loan agreement/application form for seeking director’s approval & send to customer for signature & arrange delivery/collection
• Cover for absent sales support members and perform ad-hoc duties as assigned.

Job Requirement:

• With relevant working experience in sales coordinator / customer service.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Contract : 2 year renewable contract

Monthly Salary : $2200 to $4000

Job Description

· Provide L1 and L2 on-site / remote IT support and fulfil service requests for CLIENT employees in all CLIENT locations.

· Perform asset tracking of all corporate devices (from purchase to disposal)

· To be responsible for end-to-end process for all new tickets in the ESM tool, incoming phone calls, Teams messaging to the Service Desk, including, but not limited to providing first call resolution, logging of ticket, escalation of ticket, regular following up with users and tracking the closure of tickets within agreed SLA.

· Utilize ESM tools (e.g., ServiceNow) to manage all ESM tickets, adhering to response and resolution times based on ticket severity and document key actions within the ticket accurately.

· Support the Team Lead in providing dedicated support for approximately 200 VIP users and be available for after-hours VIP (VP and above) support. Advanced notice will be provided by EDX team.

· Provide CLIENT employees with information and support related to CLIENT's corporate systems. Provide guidance to employees on how to perform self- service support and Service Desk's available modes of support.

· Monitoring of health of corporate systems and escalate abnormalities to the Team Lead.

· Escalate any company-wide incidents (disruptions or outages in CLIENT's corporate systems) to the Team Lead.

· Assist to implement service improvement plans approved by the EDX team.

· Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

· Adhere to established processes and best practices within the IT

Service Desk playbook.

· Refer to the solutions/knowledge in the IT Service Desk playbook for reference and to facilitate self-service troubleshooting by CLIENT users

· Contribute to a positive team environment and embrace a culture of excellent customer service and continuous improvement.

· Continuously update skills and knowledge to stay current with industry trends and technologies.

For the 1 x Support Engineer

Nitec or Diploma in Computer Science, Information Technology, or a related field.

Certifications

For the 3 x Senior Support Engineer

· The below certificates (or equivalent) are preferred, but not mandatory

o Microsoft 365 Certified: Endpoint Administrator Associate

o Microsoft 365 Certified: Fundamentals

o CCNA

ITIL 4 Foundation Certification.

Technical Skills

· Proficiency with Windows OS, Active Directory, corporate network and common hardware/software troubleshooting for Windows laptops.

· Expertise in macOS, iOS device management and troubleshooting.

· Strong proficiency in Microsoft 365 applications and service, as well as Microsoft Azure.

· Experience with endpoint protection solutions such as web proxy, remote browser isolation and endpoint detection & response solutions

· Familiarity with meeting room video conferencing and AV solutions and troubleshooting.

Proficiency in using ESM tools such as ServiceNow.

Experience

For the 3 x Senior Support Engineer

· At least 5 years of experience in a service desk or technical support role, with exposure to a variety of devices and applications in a corporate environment.

· Experience as system engineer/ system administration in any of the systems listed in Annex C is an added advantage.

· At least one of the senior engineers (or Team Lead) needs to have macOS experience.

For the 1 x Support Engineer

· At least 2 years of experience in a service desk or technical support role providing L1 support, with exposure to a variety of devices and applications

· in a corporate environment.

· Excellent communication and interpersonal skills.

· Strong problem-solving abilities and analytical skills.

· Ability to work independently and collaboratively within a team.

· Strong time management and multitasking skills.

· High level of customer service orientation.

· Take ownership of assigned tickets and actively seek for solutions to resolve the ticket.

Ability to work in a fast-paced environment and work under pressure.