KEY RESPONSIBILITIES:

· Support the event sales team

· Prepare proposals, contract, and event orders under the guidance of the sales team

· Help manage client communication including answering inquiries and following up on leads

· Coordinate with the marketing, operations, finance team regarding sales initiatives, exhibitor fulfillment and payment

· Assist in maintaining accurate records of sales activities and client interactions in CRM system and other event platforms

· Provide administrative support, such as data entry, report generation, documentation and file organization

· Participate in post-event evaluations and gather client feedback

JOB DETAILS:

Sales Support:

- Extract and distribute sales enquiries from HubSpot to all sales staffs consistently and on time

- Build up the Sales Pipeline on Salesforce based on the data collected from HubSpot

- Tracked sales leads and ensure Sales Team to update the weightage percentage promptly

- Processed sales order, including preparing and sending the contracts to Exhibitors

- Manage, track and update the “live” floor plan, marking booths as on hold or reserved, adding, merging,

moving… booths/spaces

- Monitored the contracts status and keep Exhibitors and the sales team informed of any delays or issues.

- Coordinate with Finance team to ensure timely billing

- Collect and upload Exhibitor information (displayed name, logo, company description, exhibitor profile) on Online Exhibitor Manual

Coordinating:

- Serve as the primary point of contact between the sales team and other departments (eg: marketing, finance, sales team)

- Help organize and coordinate during the event

Customer Service:

- Maintain and update MYS & Salesforce system with customer information, contract status and pipeline data

- Address customer inquiries, provide the event information, and resolve issues as needed

- Follow up with customer on pending payments and pending returned contracts

Report:

- Provide weekly updated Sales Report to Management

- Maintain and monitor the sales revenues report

Keep track of Exhibitors’ sponsorship tier level, number of badges and tickets

QUALIFICATIONS

· Strong interest in event sales, or event management

· Enthusiastic and willing to learn

· Excellent communication and interpersonal skills

· Detail-oriented and able to handle multiple tasks in a fast-paced environment

· Proficiency in Microsoft Office (Word, Excel, Powerpoint)

· Ability to work independently and as part of a team

· Only Singaporean/ PR need apply

Serial System Ltd, a SGX mainboard listed Company, is a leading electronic component distributor in Asia Pacific, offering design support, technology solutions and services, materials planning and inventory management. We invite a suitably qualified candidate to fill the following position:

SAP Support Specialist

Responsibilities:

• Understand the design and configuration requirements of SAP modules to meet the business needs of companies
• Provide L1 and L2 SAP support across FICO/ SD/ MM/ BW/AA modules
• Assist Corporate and Regional finance & Operation business owners in process re-engineering
• Follow up incidents which are L3 until completion
• Understand users’ requirements and escalate with the project team for change request initiatives
• Work with Cross-functional SAP team, non-SAP team, finance and business users within the organization
• Record local requirements and communicate closely with Core IT Team to improve our business process and ERP functions
• Participating in various SAP project, enhancement, roll-outs and post go-live support
• Handle SAP user authorization setup and prepare authorization related audit documentation
• Support SAP related business functions
• Guide junior members of the team
• Conduct user training
• Perform ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma in Computer Science, Engineering or equivalent discipline
• 1-2 years of IT support related to SAP Applications
• Experience in FICO implementation, customization, data migration and cutover activities will be advantageous
• Excellent written and communication skills in both English and Mandarin Chinese (To liaise with Chinese speaking associates)

Interested candidates are invited to email their resumes and expected salary.

We regret that only short-listed candidates will be notified.

Why Join us:

Supportive Team Environment: Supports each other & values your success.

Career Growth: Through hands-on training & skill development opportunities.

Work-Life Balance: Find a healthy balance between work and personal life here.

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Mandatory Skills

Responsibilities:

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Requirements:

• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

• min 5 years experience in the baking industry
• recognised qualification in Food Science or Baking
• knowledge of functional ingredients in baking
• good working knowledge of bread and cake production
• excellent computer skills in Microsoft Excel, Word and Power Point
• good command of written and spoken English
• able to travel overseas as and when required

Working days can be flexible, with about a $9 per hour rate, with a possibility of a more long-term contract role.
Role: To aid the team in a variety of the following tasks:

• Telephone recalling of interview respondents for Quality Control
• Coordinating Focus Group Discussions
• Coding of questionnaire responses
• Recruiting and coordinating participants for our studies
• Transcribing of transcripts
• Overseeing the administration of surveys to participants
• Support in briefing of interviewers for our projects
• [Adhoc] Helping to conduct some interviewers if required

Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Job Description & Requirements

Responsibilities

• Efficiently manage multiple incidents simultaneously in a high pressured environment
• Handle all customer requests via various support channels; inbound phone calls, email, and chat
• Clearly document and investigate all Support incidents
• Comprehensive understanding of DCS’s platform and technical architecture so to effectively troubleshoot issues
• Provide timely and meaningful updates to customers
• Perform Level 1 Helpdesk troubleshooting, Level 2 remote troubleshooting, and Level 2 Onsite troubleshooting activities for existing Customers.
• Standby support for our Customers on off-office hours, weekends and public holidays on a rotational basis

Requirements

• Minimum IT Diploma
• Able to communicate with clients effectively
• Minimum 2 years’ experience on Customer support
• With experience in CRM / Loyalty System / POS / Real Estate systems / Simplicity is preferred
• Good background in Microsoft SQL Database
• Exceptional customer handling, telephone and written skills
• Investigation and diagnostic skills and an enthusiastic ability to problem solve

Note: By providing us your contact details, you are giving us your consent to use your personal information for follow up purposes. For more information, please refer to our data protection policy.

Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Requirements

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Key Domain/ Technical Skills

· SQL, Unix, Windows, MS office

Job Description

Key Responsibilities:

• Responsible for the .NET, sharepoint & CRM application support and maintenance, with code fixing, enhancement and development.

• Responsible in end-to-end production support that includes managing incidents, service level, problems and releases.

• Responsible in performing application environment setup, installation, software upgrades and deployments.

• Involved in requirement and functional discussions, and assisting the business owners in formulating the requirement

• Application development for minor & major change request/enhancements

• Technical analysis of business requirements and estimation for development Tasks.

• Take responsibility in establishing standards, tools and methodologies to the project

• Implement new functions and changes to existing functions under consideration of the given parameters of the enterprise and solution architecture.

• Front client queries with regards to the application functionality and behavior

• Mentor, and guide junior developers

Role Requirements:

• Minimum of 8 years of experience in application development and maintenance

• Experience in Singapore Public Sector projects, especially maintenance project.

• Experience in GCC,GDC,GCC+ on azure, aws would be required

• Application design and development experience is required

• Experience of Dynamics 365 CRM capabilities and extensibilities

• Design & Development experience in Dynamics 365, .NET application, REST API and microservices development is a must

• Troubleshooting, investigation and analysis on issue, and solution

• Communications and presentation skills to articulate the solution or issue with business stakeholders

• In-depth knowledge of the Microsoft Dynamics CRM platform. Hands on experience in configuration, customization and extension of Dynamics CRM

• SQL Server 2008 or above with custom report experience through SQL Server Reporting Services (SSRS) and FetchXML

• .NET Framework Version 4.5 or above including strong WCF experience

• Knowledge of Web development, HTML, CSS, JSON, XML, Javascript and SQL

• C# and OOPS concepts

• Knowledge on Power platform components and hands-on experience on the same

Good to have:

• Microsoft Azure or AWS knowledge

• Experience of data integration and data migration projects

• Experience with defined frameworks (MVC, Entity Framework and Enterprise Library)

EA Number: 11C4879

Job description

· Handling all corporate secretarial matters for a portfolio of Singapore and international companies

· Prepare necessary documents for AGM, EGM, resolution, striking off, XBRL and etc

· E-submission of return to ACRA and IRAS

· Any other Corporate Secretarial duties

Requirement

· Possess a Bachelor’s degree or diploma (preferred)

· Good understanding of corporate secretarial practices such as Companies Act would be an added advantage

· Good verbal & written communication in English and Mandarin. Able to interact with International and Chinese-speaking clients

· Preferably with a minimum of 2 years of experience

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire L2 Production Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

JOB RESPONSIBILITIES:

Junior L2 Production Support (Java-base)

· Recent experience in working with Java J2EE applications

· Experience in application support role for min 1 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL

· Experience in programming languages such as JAVA/J2EE.

· Experience in Unix commands , SQL queries

· Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell

· Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus

· Exposure to banking industry is a plus

· Dynamic individual with thirst to learn

· Strong team player with excellent inter-personal skills

· Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

REQUIREMENTS

· Bachelor’s Degree, or equivalent experience, and proven & demonstrable skills and experience.

· Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome

· Must be graduate from IT or Computer Science

· Must have IT background

· Need to have eagerness to learn and perform with commitment

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or submit your CV to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Avensys Consulting Pte Ltd

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire L2 Production Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

JOB RESPONSIBILITIES:

Junior L2 Production Support (Java-base)

· Recent experience in working with Java J2EE applications

· Experience in application support role for min 1 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL

· Experience in programming languages such as JAVA/J2EE.

· Experience in Unix commands , SQL queries

· Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell

· Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus

· Exposure to banking industry is a plus

· Dynamic individual with thirst to learn

· Strong team player with excellent inter-personal skills

· Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

REQUIREMENTS

· Bachelor’s Degree, or equivalent experience, and proven & demonstrable skills and experience.

· Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome

· Must be graduate from IT or Computer Science

· Must have IT background

· Need to have eagerness to learn and perform with commitment

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or submit your CV to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Avensys Consulting Pte Ltd

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Responsibilities:

• To assist in all classes at the Centre
• To assist the class teachers in preparation, follow-up and teaching
• To assist in course preparation
• To supervise informal activities
• Other adhoc duties

Requirements:

• Full time position (Mon - Fri)
• Working hours: 8 am to 5.30 pm
• Min 5 'O' levels with at least B4 in English
• Excellent spoken and written English
• Early childhood experience will have an added advantage
• Positive, energetic and a good team player
• Those undergoing training may apply

Technical Support Engineer

IMMEDIATE VACANCY

Position: Technical Support Engineer

Location: Kallang Pudding Road (Singapore)

Duration: Permanent

Industry: IT Industry

Key Responsibilities

• Provide on-site and remote technical support (Level 1/2) to end-users, including installations, configurations, and troubleshooting hardware & software, OS (Linux/Windows/ Mac) and network issues.
• Respond to IT support tickets and service requests in a timely manner, ensuring thorough documentation and resolution.
• Collaborate with the IT team to implement and maintain IT infrastructure, systems, and policies.
• Monitor and maintain inventory of IT equipment and supplies.
• Support remote users through various communication channels, including phone, email, and remote desktop tools.
• Troubleshooting and Diagnostics, Conduct Preventive Maintenance as specified and on schedule.
• Dispatching IT equipment to remote users and other facilities.
• Occasionally required to work after regular hours and or specific Stand-by duty, in line with the global business needs.
• Perform overtime when required for Meetings, Projects roll-out, etc. due to the line of business.
• Assist the support team, if needed, to perform 24×7 Stand-by (No Shift work is required).
• Any other Technical related tasks.

What You’ll Need

• Ability to work efficiently in fast-paced, high-volume, multi-tasking environments while remaining calm and poised under pressure.
• Experience installing, configuring, Printers/Scanners and providing application support.
• Experience providing Level 1/2 support for Network and System Administration.
• Ability to diagnose and resolve basic technical issues.
• Experience in server system administration platforms (server technologies, hardware) and networking technologies (routing, switching, VPN, firewalls, WiFi).
• Understanding and basic knowledge of common end-user hardware (laptops, keyboards, printers, VoIP devices, mobile devices, USB devices, etc.)
• Good communication skills (verbal and written) valuing customer oriented and cool temperament.
• Strong problem solving and analytical Skills.
• Priority will be given to Singaporean and Permanent Residents and able to smart immediately.

• Provide administrative support to the sales team, including scheduling meetings, preparing documents, and managing correspondence.
• Comprehensive secretarial assistance.
• Streamlining calendar schedules and coordinating with meeting attendees.
• Organizing video conferences, teleconferences, training sessions, workshops, internal and external meetings, and handling venue/logistics for off-site events.
• Coordinating international business trips and managing related claims.
• Assisting team members with overseas business trip arrangements
• Performing ad hoc tasks and other administrative responsibilities.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Overview:
The Administrative Support Specialist is responsible for providing a wide range of administrative and operational support to ensure smooth and efficient daily office operations. This role involves assisting various departments, managing office resources, and supporting key administrative processes. The ideal candidate will possess strong organizational, communication, and multitasking skills, ensuring that administrative tasks are executed with precision and professionalism.

Key Responsibilities:

1. Administrative Assistance: Provide general administrative support to managers and other team members.
   Schedule and coordinate meetings and appointments.
   Manage calendars, prepare agendas, and ensure follow-up on action items.
   Assist with document preparation, filing, and organization of office records.
   
2. Communication and Coordination:Serve as a point of contact for internal teams, clients, and external partners.
   Answer phones, respond to emails, and direct inquiries to the appropriate department or team member.
   Assist in preparing and distributing communications, presentations, and reports.
   
3. Data Entry and Documentation:Maintain and update office databases, records, and documentation in a timely manner.
   Perform data entry tasks, ensuring accuracy and completeness of information.
   Assist in preparing, reviewing, and editing reports or documents for internal and external stakeholders.
   
4. Office Management:Order office supplies, manage inventory, and ensure that the office is properly stocked.
   Coordinate office equipment maintenance and troubleshooting as needed.
   Maintain a clean, organized, and efficient office environment.
   
5. Project Support:Assist in coordinating small to medium-scale projects or tasks.
   Monitor deadlines, assist with follow-ups, and ensure proper documentation and communication throughout the project.
   
6. Confidentiality and Data Security:Handle sensitive information with discretion and maintain confidentiality at all times.
   Ensure compliance with company policies and procedures regarding data security and confidentiality.
   
7. Additional Tasks:Provide backup support to other administrative team members as needed.
   Assist with onboarding new employees, including preparing documentation and organizing workspaces.
   

Required Skills and Qualifications:

• Minimum O Levels.
• Proven experience in an administrative or office support role.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Strong attention to detail and accuracy in all tasks.
• Ability to prioritize tasks and work independently with minimal supervision.
• Positive, professional demeanor with strong interpersonal skills.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR48891

Job Level: 1 - 2 years of relevant experience (L1)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

Key Requirements:

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Technical Skills:

- SQL, Unix, Windows, MS office

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Responsibilities

• Provide troubleshooting L2 support and response on application incidents.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our incident management process.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Knowledge in Site Reliability Engineering (SRE) or working with SRE team is a plus.
• Knowledge in scripting (Python/SQL/Bash) is a plus.
• Responsible and proactive approach to resolving problems, and have a structured approach to problem-solving.

Job Description

• Industry/ Organization Type: Manufacturing / Recycling Wholesaler
• Position Title: Purchasing Executive (Recycled IT Assets/E-waste components)
• Working Location: West- Boon Lay (Company Transport Provided)
• Working Hours: 5 days (Monday to Friday 8:30 AM - 6:00 PM)
• Salary Package: Up to SGD 5000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Cultivate and maintain relationships with suppliers across the Asia-Pacific region.
• Seek out sales prospects and increase market visibility within the area.
• Skillfully negotiate prices and terms with suppliers.
• Investigate the primary product offerings of suppliers and evaluate their reliability.
• Work in close coordination with the sales, logistics, and testing departments to facilitate seamless operations.

APPLY NOW!!!

• Min. Diploma
• Min. 1 year of Global Sales & Purchasing experience, preferably have prior experience liaising with system integrators, hardware manufacturers, or maintenance service providers (IT hardware trading, IT asset recycling, and IT maintenance services) to penetrate Used IT equipment and electronic waste market
• Candidates with experience in recycling companies will be given priority
• Proficiency in creating and presenting PowerPoint presentations
• Possession of a driver's license is preferred but not mandatory
• Able to travel when required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69691 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Position Summary
We are seeking a proactive and skilled Application Support Analyst to oversee the maintenance and operation of Master Data Management (MDM) systems, ETL processes, and real-time data pipelines. The ideal candidate will ensure seamless data integration, accuracy, and timely delivery to downstream systems while collaborating with cross-functional teams to optimize processes and resolve technical issues.

Key Responsibilities

• Maintain and manage the MDM system to ensure data integrity and accuracy.
• Monitor, troubleshoot, and enhance ETL processes and data pipelines to support real-time data publication.
• Collaborate with development teams to implement data-related projects using Java (Spring, Maven) and SQL.
• Perform unit testing and regression testing to ensure system reliability and accuracy.
• Work closely with stakeholders to identify and resolve technical challenges while providing consistent support.
• Document processes, workflows, and technical solutions for reference and knowledge sharing.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 4 - 15 years of relavant experience, focusing on Java applications.
• Proficiency in SQL, with hands-on experience in Postgres and/or Oracle RDBMS.
• Strong programming skills with practical experience in Java, particularly with Spring and Maven frameworks.
• Experience in handling data-intensive projects and working with ETL tools and processes.
• Knowledge of testing methodologies, including unit testing and regression testing.
• Demonstrated ability to think analytically, solve complex problems, and learn new tools and technologies.
• Positive mindset with excellent collaboration and communication skills.

Preferred/Advantageous Skills

• Familiarity with DevOps tools, CI/CD pipelines, and version control systems like GitHub.
• Experience working in a Linux environment for application deployment and management.
• Knowledge or experience with AWS technologies, including cloud-based data solutions.
• Background in the financial or investment industry will be considered a significant advantage.

Job Description:

• Plan and carry out meaningful and purposeful programmes and activities to enable residents to learn new things or continue to use their abilities
• Help residents experience autonomy by supporting them in their basic activities of daily living (e.g. dressing, meal, toileting, personal hygiene, mobility) through appropriate levels of prompt/cues
• Support therapy interventions in the ward to enable residents to optimise their functions in daily living
• Perform general housekeeping to maintain cleanliness of wards including equipment, furniture and tools, crockery
• Meal set up and assist in serving meals and drink to residents
• Collaborate with staff in the ward to deliver quality care services to residents (eg. Vital signs taking for residents)
• Maintain care excellence through proper documentation of the residents’ progress
• Assist Volunteer Coordinator in collaborating with volunteer and community in running volunteer-supported activities for residents

Job Requirements:

• Relevant experience would be an advantage
• Entry level is welcome as long as with compassion, caring and thoughtfulness
• Advantageous for candidates with WSQ Certificate in Healthcare Support (Nursing Care)
• Able to communicate with team members and maintain good teamwork
• Physical fit to handle the needs of care residents

1) Handle Day to day enquiries (phone/email/fax) and support Management & Production team.

2) Coordinate Between Production team and Office management team.

3) Update the company polices as needed.

4) Book flight tickets and make travel arrangement for workers and staffs.

5) Prepare master list for Drawings, Documents, incoming & outgoing correspondences.

6) Submission of documents, drawings, letter and creating transmittal.

7) Maintain proper organisation & production of filing system, storage of documents and information.

8) Keep electronic filing and archive system for easy issuance, storage, retrieval and management & production of documents to internal and external parties.

9) Schedule meeting with production team & management team.

For interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes

in providing technical support or customer service for complex products or services. An ARC typically

employs highly trained and specialized agents who are knowledgeable about the product or service being

supported. They may also use advanced technologies such as artificial intelligence, chatbots, and

automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and

management of the product or service being supported, identifying, and resolving issues before they

become problems for customers. This can help to improve overall customer satisfaction and reduce

downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality

technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work

closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier

1 is the first line of technical support. This team is responsible for basic customer

issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non-

technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

12 hours shift mandataory

 Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR

handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

 Record and manage all transactions/ cases in Service Management System

 Broadcast notifications to the relevant parties

 Provide timely status update, follow up on cases escalated until closure within the service level

agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

The Trading Support Engineer is primarily responsible for managing DTL’s trading environment and ensuring that everything runs smoothly. This involves configuring, monitoring and optimizing the firm’s trading with a focus on risk management and control. We are looking for dependable individuals with a can-do attitude and exceptional attention to detail.

The team oversees core operational processes and participates in projects and initiatives that will help streamline critical workflows. As a Trading Support Engineer, you will be able to gain extensive exposure to market access, trade monitoring, process optimization, system enhancement, alpha management and automation.

Responsibilities

• Monitor global trading activities and analyze and troubleshoot issues that may arise in the normal course of business in a timely and accurate manner
• Develop tools for trading analysis and trading procedure automations that helps monitor the live trading
• Work collaboratively with researchers and developers and be their first line of support for any queries
• Identify opportunities to automate and streamline legacy processes to enhance productivity and controls

Qualifications

• Degree in business analytics, computing, data science, quantitative finance or related fields
• Proficient in Python scripting
• Comfortable with Linux (from support/ monitoring perspective)
• Knowledge in the financial markets and trading
• Strong business judgment and ability to identify and escalate issues
• Quick learner with excellent problem-solving skills

The following are bonuses

• Understanding of market data/ order entry systems
• Open to work in night shift hours