Job Purpose

• To ensure that ONE complies with the following:ONE's IT Security Policies
  ISO/IEC 27001 Standards for Information Security Management System
  IT-related and privacy-related legislation and regulations
  Annual audit requirements
  
• To coordinate audits by, and to complete questionnaires from:ISO/IEC 27001 auditors
  Internal auditors
  External auditors
  Customers
  Insurers
  Any other external parties
  

Primary Job Description (Describe the major duties of this position)

• ONE IT Security PoliciesEnsure stakeholders comply with IT Security Policies
  Review the Policies on an annual basis proposing changes where necessary
  
• ISO/IEC 27001 Standards for Information Security Management SystemEnsure stakeholders comply with ISO/IEC 27001 Standards
  Prepare for the annual ISO/IEC 27001 audit
  This includes preparing a risk assessment as required by the Standards
  
• IT-related and Privacy-related Legislation and RegulationsBe aware of global legislation that impacts IT and privacy
  Provide guidance to stakeholders on complying with such legislation and regulations
  
• Annual Audit RequirementsEnsure that stakeholders prepare for annual JSOX audits
  This includes mandatory exercises such as security reviews, security awareness, penetration testing
  
• Coordinate audits and complete questionnairesTo be the liaison person between auditors and stakeholders
  To ensure that audit evidence are collected and submitted in a timely manner
  To review audit observations with stakeholders to ensure accuracy of the observations
  To formulate and monitor remedial actions for the audit observations
  To complete IT Security questionnaires received from various external parties including the authorities, auditors, customers, insurers etc
  

Position Qualifications and Experiences

• Bachelor’s degree in an IT-related discipline.
• Preference will be given to candidates with relevant professional certifications such as CISA, CISM, CISSP etc.
• At least 8 years in an IT Security related role. Preference will be given to candidates with the relevant experience for this role.
• Strong knowledge and experience with ISO/IEC 27001 Standards
• Knowledgeable in IT legislations such as Computer Misuse Act, Cybersecurity Act, EU's NIS2, China’s Cyber Security Legislation.
• Knowledgeable in Privacy legislations such as PDPA, GDPR
• Knowledgeable in Cybersecurity frameworks and standards such as NIST, SOX/JSOX, COBIT
• Strong analytical mind and problem-solving skills.
• Self-dependent with minimal supervision, also able to work well in teams.
• Possess initiative and be self-motivated, with a thirst for knowledge.
• Excellent communicator that will be able to convince stakeholders from various levels and backgrounds.

We are seeking a qualified and experienced IT Project Manager to effectively liaise with diverse teams, including System Infrastructure, Security, and others. You will ensure seamless project execution and must possess a minimum of 10 years of IT System and Project Management experience.

Role and Responsibilities:

Single Point of Contact:

• Act as the primary liaison for meetings, project schedules/timelines, and technical system knowledge.
• Gather, store, and present technical information such as Firewall Rules, Equipment configurations, Circuit IDs, subscribed bandwidth, etc., to the Authority.

Change Management and Documentation:

• Submit Change Requests (CR) for project team approval.
• Document system and integration designs, equipment lists, rack layouts, cable routing plans, and bandwidth requirements.
• Process and update information in existing documentation.
• Identify and document project risks for review by the Authority.

Security and Reporting:

• Serve as the Point Of Contact (POC) for security clearance procedures.
• Present progress reports at monthly meetings, reporting project status to the Authority.
• Lead the review, modification, design, and implementation of new and existing systems.

Engineering Team Leadership:

• Lead the engineering team in onboarding/installation of systems equipment.
• Record meeting minutes and action items, submitting them to the Authority promptly.
• Monitor and track outstanding actions/problems, ensuring proper closure.
• Populate equipment hardware into the monitoring and management system upon installation.

Documentation and Compliance:

• Provide detailed inventory lists with equipment hardware/software information and assigned IP addresses.
• Submit System As-built documentation after successful Onsite Acceptance Test (OSAT).
• Manage Government Furnished Equipment (GFE) readiness and system implementation according to the agreed timeline.

Ideal candidate:

• Minimum 8 years of experience in IT System Management within the Government sector .
• PMP certification.
• Excellent communication skills and ability to work independently.
• Familiarity with vendor management and Cloud services.
• Ability to coordinate contractors, customers, and resources effectively.

Job Scope:

• Installation and upgrading of software / patches
• HW break-fix, technical & SW support, system patches update, data migration
• VIP, Mac OS, VDI & VC support
• HDD degauss handling
• IMACD support
• Perform asset management & update asset records
• Updating to the latest windows and programs
• Conduct testing all on devices and systems

Job Requirement

• Nitec in Information Technology or equivalent
• Entry Level
• Training will be provided

- 6 months contract

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

Responsibilities:

• Project deployment for customers' Enterprise IT Network Services.

• Work closely with Project Manager to fulfil project deliverables.

• Execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery.

• Responsible for supporting operational systems satisfying contractual Service Level Agreement

• Establish TAC cases with principal vendor in complex problem till resolved. Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.

• Diagnose and rectify technical issues.

• Perform and manage routine preventive maintenance and operational activities promptly and effectively.

• Documentation skills include creating and updating detailed solution design, installation and maintenance documents. Provide up-to-date project documentation and reports.

• Perform standby duties if required.

Requirements:

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Be customer and service oriented, positive working attitude.

• Possess CCNA / CCNP certification

• Good Knowledge of following products will be advantageous: Cisco switches, IXIA, NTP, SMS Gateway, Data Diode, F5, Solarwinds

• ITIL certification will be an added advantage

Responsibilities:

• Analyze, design, and implement IT systems to meet business needs.
• Provide advanced technical support and troubleshoot complex IT issues.
• Collaborate with stakeholders to gather requirements and develop technical specifications.
• Ensure the security, integrity, and availability of IT systems and data.
• Monitor system performance and implement improvements as needed.
• Manage and support IT projects, including planning, execution, and post-implementation review.
• Develop and maintain documentation, including system architecture, processes, and procedures.
• Mentor and provide guidance to junior IT staff.
• Stay current with emerging technologies and industry trends to recommend and implement innovative solutions.
• Coordinate with vendors and service providers to ensure seamless integration and support of IT services.

Requirements:

• Diploma in Information Technology, Computer Science, or a related field.
• Minimum 3 years of experience in IT analysis, support, and project management.
• Strong knowledge of IT infrastructure, including servers, networks, and databases.
• Proficiency in various operating systems, such as Windows, Linux.
• Experience with cloud computing platforms (e.g., AWS, Azure) is preferable.
• Familiarity with cybersecurity principles and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., ITIL, CompTIA, Microsoft, Cisco) are a plus.

Job Responsible

• Evaluate the financial and budget impact of decisions, ensuring solutions align with customer proposals and recommending the best options.
• Engage in architectural discussions to design deployable solutions.
• Develop solution offerings, including services, training, and support, with detailed scope, deliverables, effort sizing, and pricing.
• Plan and deliver Proof of Concepts (POC), migration, and deployment services.
• Collaborate with the Sales team to support achieving sales targets within cost objectives.
• Lead pre-sales activities independently to close opportunities.
• Ensure timely, reliable, and high-quality solution design and deployment.
• Perform other duties as assigned by management.

Job Requirement:

Min Diploma in IT/ Cybersecurity or related.

1year relevant experience- Sales/ PreSales/ Technical network and security

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our client is a global US MNC in the IT industry. Due to business needs, they are now recruiting a Logistics Coordinator be part of their Logistics Team for ongoing transformation projects.

Duties of Logistics Coordinator:

• Assist with daily warehouse operations, including picking, packing, and stock management.
• Maintain high accuracy in receiving, picking, and Warehouse Management System (e.g., SAP) processes.
• Monitor and respond to emails and handle general inquiries efficiently.
• Sort and organize inventory in line with established procedures.
• Provide administrative support, including document filing, scanning, and retrieval (e.g., PODs, invoices).
• Conduct regular stock-taking and cycle counting as assigned.
• Ensure punctuality and commitment, including availability for overtime when needed.
• Perform other tasks as directed by supervisors.

Requirements:

• Relevant experience
• Physically fit to carry loads up to 20kg

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Qualifications and Profile

This position requires a minimum of 8+ years of relevant experience as a Project Manager managing enterprise-wide complex information systems development within major organizations, ideally in a banking environment. Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).

Mandatory Role related Skills

• Hands-on experience in coordination between the IT business lines and IT team (various locations) and ability to work as part of a virtual team in a culturally diverse background.
• Solid knowledge of project management methodologies.
• Knowledge of software development life-cycle (SDLC).
• Field experience in managing medium to large-sized projects (iterative or agile).
• Ability to anticipate risks
• Good interpersonal and negotiation skills
• Strong experience working with Microsoft Office tools (including MS Project).
• Domain knowledge around payments, SWIFT messages, ISO 20022, reconciliation, and back-office settlement is highly appreciated.

Nice to have

• Project Manager / Business Analyst Certifications.
• Technical background (knowledge in databases, application servers and programming languages).
• Business Analysis background in banking sector is a great plus.

Mandatory Soft Skills and Mind-set

• Proactive style of working
• Strong analytical and problem solving skills
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Strong perseverance, diligence towards attaining goals and effective time management
• Self-motivated, flexible and an excellent team player
• Understanding and respect of cultural diversity

Assist the IT Executive in ensuring the smooth operation of the hotel’s Information Technology systems and infrastructure. Provide first-line IT support to hotel staff and contribute to maintaining the reliability, security, and efficiency of IT systems.

Responsibilities

• Provide first-level troubleshooting for hardware, software, and network issues encountered by hotel staff, documenting incidents and solutions for future reference.
• Assist the IT Executive in implementing and maintaining incident management policies and procedures, ensuring clarity in escalation and resolution processes.
• Support the IT Executive in monitoring and maintaining information systems and data processing operations.
• Perform routine system tasks, including setting up user accounts, managing software installations, and ensuring regular updates of antivirus programs.
• Conduct daily and monthly backups, verify the success of backup processes, and ensure secure storage of backup data.
• Collaborate with departments to assess IT needs and assist in implementing solutions that align with hotel policies and system capabilities.
• Ensure critical systems (e.g., servers and Property Management Systems) are operational, including managing automatic standby modes when required.
• Conduct regular checks for unauthorized programs, improper configurations, or potential security vulnerabilities, escalating issues to the IT Executive when needed.
• Support the implementation and maintenance of new technologies or system upgrades under the guidance of the IT Executive.
• Maintain an updated inventory of IT equipment and software, assisting in procurement and replacement when necessary.

Qualifications

• NITEC, Higher NITEC, or Diploma in Information Technology or related field.
• Basic knowledge of hardware, software, and network troubleshooting.
• Familiarity with backup procedures and antivirus software management.
• Strong problem-solving skills with attention to detail.
• Ability to work collaboratively and provide support to non-technical staff.
• Willingness to learn and adapt to new technologies in a dynamic environment.
• Prior experience in a hospitality or service environment is an advantage but not required.

Job Highlighted

• 5.5 days work' week including weekday and weekends, shift work based on Clinic operation hours.
• Willingness to travel to various locations to cover Cluster Clinics when necessary.

What You'll be Doing

• Perform daily operational duties at outpatient clinics.
• Registration of patients and provide frontline customer service.
• Process prescription accurately and dispensing of medicines.
• Process of billing transactions under different Government schemes and managed care programmes.
• Manage inventory and replenish of medicines and consumable items.
• Operate Clinic Management System.
• Perform other ad-hoc duties assigned by Clinic Supervisor/Doctor.

What We Are Looking for

• Preferably Entry Level specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent.
• Experience in outpatient GP Clinic operations is mandatory for this position.
• Familiar with MOH regulatory requirements will be an added advantage.
• Computer literacy.
• At least 2 years of working experience in GP Clinic is required to be considered for Senior position.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit:

• https://alliancehealthcare.com.sg.
• https://www.myfamilyclinic.com.sg.

Responsibilities:

• Manage configuration, testing, and maintenance of network infrastructure, including routers, switches, Wi-Fi, firewalls, and servers, Windows, MS O365 and antivirus
• Network Maintenance and Support: Perform routine maintenance tasks on network devices, including firmware updates, patches, and configurations. Troubleshoot and resolve network issues, ensuring minimal downtime. Monitor network performance and proactively address bottlenecks or anomalies
• Firewall Management: Configure, manage, and maintain Check Point firewalls to ensure network security.
  Implement and maintain firewall policies to control traffic and protect against threats.
• Switch Management: Configure and manage Cisco switches, ensuring optimal performance and network segmentation. Troubleshoot and resolve LAN/WAN connectivity issues.
• IT Projects: To participate in various related projects such as machine/hardware refresh and software refresh and improvement work, replacement works or new implementation initiatives.
• Cloud Infrastructure Management: Configure, manage, and maintain cloud infrastructure on AWS or Azure to ensure scalability, reliability, and cost-effectiveness.

Requirements:

• Degree in Computer Science or its equivalent.
• 3 years of relevant IT experience with hands on experience in servers and networks
• Hands-on experience in network equipment vendors such as Cisco, Aruba
• Hands-on experience on administrating on premise’s Windows Server and Linux Operating System, VMWare vSphere and Hyper-V
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune
• Hand-on experience with implementing and configuring Azure & Amazon Web Services cloud technologies
• Good interpersonal and communication skills
• CompTIA A+ or Microsoft Certification will be added advantage
• Be able to work independently and in a team

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Primary Role

Information Security Officer (ISO):

• Develop, implement, review, update, and enforce information security policies and procedures to ensure compliance with ISO standards and regulatory requirements.
  • Regularly review and check IT processes, systems, and controls
• Identify, assess, and manage information security risks including suggest of improvements and recommendations
  • Work with relevant stakeholders to develop and implement risk mitigation strategies.
• Lead the response to information security incidents, conducting investigations and implementing corrective actions.
• Develop and deliver security awareness training programs for employees.

Secondary Role

• Provide technical support to end-users, addressing hardware, software, and network-related issues.
  • Diagnose and resolve technical problems through phone, email, or in-person communication.
  • Assist users with system access, password resets, and account management.
• Install, configure, and update software applications on end-user devices.
  • Ensure that software licenses are properly managed and adhered to.
• Maintain accurate documentation of IT support processes, troubleshooting steps, and solutions.

Highlights

• Basic + Allowance + VB
• Changi, East
• Regional (South Asia), Travel
• IT Infrastructure & IT Security

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Strong Vendor Management Skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Sim Jia Hui (Jacinda)
EA Personnel Reg No: R22106242

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

The Level 1 engineers will be the subject matter expert to assist on the administration and support of the System and monitoring. The engineer will require to equip with system administration knowledge, ITSM knowledge and operation experience for VMware and Windows

• Plan, execute, monitor, and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Monitor and alert base on monitoring tools provided
• Diagnose and rectify technical issue

Requirement

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Candidate with relevant experience preferred

Work Location: Bedok

Responsibilities:

System Administration

• Install, configure, and maintain computer operating systems and services, including Windows, Linux, and macOS
• Monitor system performance, troubleshoot issues, and ensure network, system, and endpoint security

User Helpdesk Support

• Provide end-users remote and onsite technical support, addressing hardware, software, and network issues
• Respond promptly to helpdesk tickets, emails, and phone calls, and resolve or escalate issues effectively as necessary

Knowledge Sharing

• Document and track technical support issues and resolutions in the ticketing system
• Maintain up-to-date network diagrams and technical documentation

Project Work

• Lead client project as Project Manager, overseeing all aspects from inception to completion
• Conduct annual internal IT assessment and provide actionable recommendations
• Set up and configure next-generation firewall, managed switches, enterprise wireless, SIEM, and endpoint security
• Deploy cloud servers with an open-source virtualisation
• Configure Microsoft 365 environments, including user provisioning, licensing, and other essential services
• Configure and manage Microsoft 365 services, including Exchange, SharePoint, OneDrive, and other services
• Implement and maintain Microsoft 365 security measures and policies, including Entra ID, Intune, Purview, Cloud Defender, MFA, and Conditional Access

Security Management

• Comply with all policies and procedures published under Information Security Management System category
• Fulfil the requirements of Information Security Management System standards

Others

• Any other ad-hoc duties as required by the company from time to time

The Ideal Candidate:

• Diploma or Degree in Information Technology or a related field
• Strong communication and teamwork abilities
• Ability to work independently and under pressure
• Strong work ethic and commitment to quality
• Ability to learn new things quickly

By submitting your resume to us, you agree that we may process your personal information in accordance with our Data Protection Policy. This includes collecting, storing, and using your personal data for the purpose of evaluating your qualifications and suitability for employment opportunities within our company. You understand that providing inaccurate or incomplete information may affect the evaluation of your application. If you have any concerns regarding the processing of your personal data, please refer to our Data Protection Policy or contact our Data Protection Officer.

https://www.entrustnetwork.com/privacy-policy/

Responsibilities:

• Responsible for all the technical requirements including code design, construction, testing, debugging and documentation
• Manage and coordinate enhancements and/or projects
• Partner with the business teams to analyse and prioritise requirements
• Partner and liaise with geographically diverse vendor teams to ensure deliverables are achieved within agreed time frames
• Set up frameworks of standards, guidelines and procedures
• Support the day-to-day management of the product including business queries and issue resolution
• Other ad-hoc projects as assigned

Requirements:

• Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent
• Possessing at least 3 years of application development and management experience
• Hands-on experiences in ASP .NET 4.0 and above, SQL Database Design, tortoise SVN, PHP
• Good knowledge of Bootstrap / HTML / CSS / AJAX / JQuery and other client or server-based web tools
• Other technology such as Java, Power BI, Outsystem, UiPath RPA, Boomi, OTRS will be added advantage
• Strong communication, social awareness and good interpersonal skills

To apply, please visit www.gmprecruit.com and search for Job Reference: 24999

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

IT SALE EXECUTIVE

Location: Aljunied
Working Days : Monday- Friday (WFH subject to approval)

Working Hours: 9am-6pm

Salary: $2800 - $5000 (Basic + Commission)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities:

● Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.

● Develop and execute strategies by analyzing current market trends and needs.

● Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.

● Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.

● Ensure accuracy in sales reports for record-keeping and management reporting.

● Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.

● Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.

● Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

● Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field)

● Diploma / Degree holder in related field (Sales or Information Technology will be an advantage).

● IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy.

● Proven good sales track record in related fields.

Responsibilities:

• We are seeking an experienced IT Contract Specialist to review and negotiate IT contracts with suppliers for various Bank initiatives.
• The role involves close collaboration with Strategic Sourcing & Procurement, Group Legal, and IT stakeholders to safeguard the Bank’s interests and optimize supplier value.
• Negotiating and reviewing IT contracts, ensuring compliance with bank policies, standards, and guidelines.
• Providing expert advice on contracts, identifying and mitigating risks, and explaining contract gaps to stakeholders.
• Maintaining strong communication with internal teams to promote a robust risk culture and collaborative decision-making.

Skills/Requirements:

• Contract Negotiation: Expertise in negotiating IT contracts with suppliers.
• Stakeholder Management: Ability to collaborate effectively with cross-functional teams, including Strategic Sourcing & Procurement, Group Legal, and IT.
• Risk Management: Skilled in identifying, assessing, and mitigating risks related to contracts.
• Compliance Knowledge: Understanding of policies, processes, and guidelines to ensure contract compliance.
• Communication: Strong verbal and written communication skills to explain contract details and risks to stakeholders.
• Problem-Solving: Ability to identify contract gaps and provide practical solutions.
• Attention to Detail: Meticulous in reviewing contracts and ensuring all terms align with organizational objectives.
• Reporting Structure: Reports to the Sales Manager, adhering to quality and environmental management protocols while contributing to improvement initiatives.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.