We are looking for a detail-oriented and proactive IT Engineer to join our team. In this role, you will be responsible for managing and enhancing our IT infrastructure and applications. You will handle operational tasks ranging from deployment to security management, ensuring that our systems are efficient, secure and reliable.

Responsibilities includes but are not limited to:

· Managing and executing operational tasks relating to IT infrastructure, systems and applications.

· Performing deployment activities, including software installation, configuration changes, and system updates/patches.

· Ensuring the security and stability of IT systems by applying patches, security updates, and conducting vulnerability assessments.

· Monitoring system performance, troubleshoot issues, and provide timely resolution to minimize downtime and maintain optimal system functionality.

· Collaborating with cross-functional teams to identify and implement process improvements and automation strategies.

· Maintaining documentation of system configurations, procedures, and troubleshooting steps.

Requirements:

· Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

· Proven experience in IT operations, systems administration, or a similar role.

· Strong knowledge of operating systems (e.g., Windows, Linux), network protocols, and server hardware.

· Understanding of security principles and best practices, including patch management and vulnerability assessment.

· Proficiency in scripting languages (e.g., PowerShell, Python, Bash) to automate tasks and streamline operations.

· Ability to assist with troubleshooting issues and propose resolutions.

· Good communication skills, with the ability to collaborate effectively with technical stakeholders.

· Strong attention to detail.

Job Description:

• Manage and maintain security protocols, IT systems, networking infrastructures and database systems.
• Troubleshoot technology issues.
• Manage multiple projects simultaneously.
• Work with inter-disciplinary teams to craft IT solutions.
• Communicate complex information to a non-technological audience.
• Assist in researching, designing and implementing new programs.
• Identify and solve problems in existing hardware and software solutions.
• Develop, modify and maintain database.

Job Requirements:

• Diploma or Bachelor's degree in computer science or related field.
• Minimum 4 years of relevant working experience in the technology space.
• Knowledge on relevant IT standards and practices.
• Knowledge of Information Technology strategy development, including network.
• Experience in SAP software and implementation will be an added advantage.

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on “apply now” or send your updated resume to [email protected]

Jayden Kua Jing Yu
Registration Number: R24124814
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Job Description

• Work closely with external IT vendor, coordinating and supervising all IT related services and work done by external vendors.
• Maintaining and troubleshooting computer systems and network, including cybersecurity.
• Installing and configuring new hardware and application software.
• Conduct applications training for internal stakeholders.
• Tracking and managing IT related problems and issues.
• Address any issues related to ICT security, performance, and applications availability.

Qualifications

• 2+ year work experience with a Diploma/Degree in Computer Science, Information System or equivalent.
• Experience in Microsoft 365 platform. Experience in Microsoft Power Platform is an added advantage.
• Excellent verbal, written, and interpersonal communication skills.
• Excellent analytical problem-solving and critical thinking skills.
• Service oriented and positive working attitude
• Team player, proactive and willing to learn new technologies

Automotive Group in Sin Ming requires IT Administrator

Assist in managing IT functions including hardware maintenance, software application upgrades, and system installations.

Provide hardware support for printers, monitors, Desktop PCs, Laptops, and smartphone devices, ensuring functionality across all platforms.

Perform hardware upgrades, data migration, and system setup as required.

Identify, investigate, and resolve user questions and problems related to IT systems.

Perform problem management by analysing frequently occurring incidents, identifying root causes, and implementing long-term solutions.

Troubleshoot issues related to network operations, desktop applications, and hardware failures, ensuring minimal downtime and disruption to business operations.

Maintain and up-keep the IT equipment inventory and ensure detailed documentation is updated in compliance with IT policies and procedures.

Manage hardware and software licensing to ensure compliance with licensing agreements and regulatory requirements.

Provide user management support across various systems, ensuring users have the correct access levels and permissions.

Provide day-to-day IT support for employees, addressing a range of technical issues related to software, hardware, and network services.

Job Requirements:

- Locals are encouraged to apply.

- Bachelor’s degree in Information Technology, Computer Science, or a related field.

- 1+ years of experience in IT administration or a similar role.

- Strong knowledge of hardware maintenance, software installations, and network management.

- Familiarity with troubleshooting desktop applications, network operations, and resolving hardware issues.

- Experience in managing and supporting IT environments including printers, PCs, Laptops, and smartphones.

- Excellent problem-solving skills and the ability to perform root cause analysis for frequently occurring incidents.

- Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing compliance.

Working Hours:

Monday to Friday: 8:45 AM - 5:45 PM

Alternate Saturdays: 8:45 AM - 12:45 PM

5.25 days work week.

Job Benefits:

- Competitive salary

- Annual, Birthday and Marriage leave

- Dental Claim

- Daily lunch provided

- Health insurance upon confirmation

- Annual bonus (depending on performance)

- Staff rate for car rental and trading of cars

- A casual work environment and a fun-loving team

Why Join Us?

Engaging Team Culture: Be part of a team that supports and uplifts each other, where every member’s contribution is valued. We believe in working together to achieve common goals while celebrating our successes.

Casual Work Environment: Enjoy the flexibility of a dress code that is casual and encourages you to express your individual style. Our office design is modern and provides spaces for creativity, relaxation, and collaboration.

Fun-Loving Team: Participate in regular team-building activities, social events, and workshops that not only enhance your professional skills but also keep the team spirit alive and kicking.

Join us to advance your career in a workplace where you are encouraged to be yourself and have fun while doing it!

Position Overview:

We are seeking an IT to assist with daily IT operations, focusing on maintaining essential hardware, networks, and systems, as well as providing support for Office 365 administration. This role offers practical, hands-on experience in troubleshooting and managing IT infrastructure while working closely with an experienced IT team.

Key Responsibilities:

1. Network Support:

a. Monitor and maintain the company’s network systems.

b. Troubleshoot and resolve network connectivity issues.

c. Assist with setting up and configuring network devices such as routers and switches.

2. Hardware Support:

a. Install, configure, and maintain hardware such as laptops and copiers.

b. Diagnose and troubleshoot hardware malfunctions.

3. Point of Sale (POS) Systems:

a. Assist with the setup product items on POS, configuration, and troubleshooting of POS systems.

b. Ensure proper functionality of POS devices.

4. Office 365 Administration:

a. Assist in managing Office 365 accounts, including creating and managing user accounts and email addresses.

b. Provide support for Office 365 applications, including Outlook, Teams, SharePoint, and OneDrive.

c. Help maintain security settings, such as managing permissions and multi-factor authentication.

d. Assist with Office 365 data backup and recovery tasks.

5. CCTV Systems:

a. Support the maintenance and monitoring of CCTV systems.

b. Assist with the setup of new cameras and ensure proper functionality and recording.

c. Perform regular checks to confirm system reliability.

Job Responsibilities:

• Network and server system maintenance and troubleshooting. IT infrastructure maintenance and troubleshooting.
• Digitize business rules, processes, and data, and promote the implementation of IT solutions.
• Implement IT standard/policy in responsible offices. Analyze business requirement and initial the IT project to satisfy the requirement.
• Build IT infrastructure, including networks, servers, server room, cabling, door access control/CCTV etc. IT service incident management, availability management, capacity management, continuity management, data backup and recovery etc.
• Helpdesk support for users, including desktop support, printer machine support, IT training etc.

Requirement:

• Proficient in TCP/IP technologies.
• Familiar with WAN technologies, knows corporate-level network architecture, knows data communications such as Frame Relay, PPP and MPLS. Proficient in routing protocols and configurations, such as BGP, OSPF etc. Familiar with Huawei routers is preferred.
• Familiar with LAN technologies, knows building-level LAN architecture. Proficient in common LAN protocols and configurations, such as VLAN, STP etc. Familiar with Huawei switches is preferred
• Familiar with Windows server systems, such as AD (Active Directory), DNS, DHCP, Web server, SQL server etc. Proficient in server troubleshooting and maintenance. Knows disk arrays, SAN/NAS storage etc.
• Skillful in IT infrastructure items, such as server room facilities, structure cabling system, UPS, door access control/CCTV, air conditioning etc.
• Skillful in laptop/desktop, OS, office software troubleshooting and maintenance.
• Optimistic, pro-active, team player.
• Familiar with scripting languages (such as Python, Xshell, and Go etc), and can develop automated scripting tools.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Scope:

• Installation and upgrading of software / patches
• HW break-fix, technical & SW support, system patches update, data migration
• VIP, Mac OS, VDI & VC support
• HDD degauss handling
• IMACD support
• Perform asset management & update asset records
• Updating to the latest windows and programs
• Conduct testing all on devices and systems

Job Requirement

• Nitec in Information Technology or equivalent
• Entry Level
• Training will be provided

- 6 months contract

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

Job Description

· Provisioning and configure devices

· Installation and upgrading of software / patches

· Perform asset management & update asset records

· Setting up/tearing down of computers

· Updating to the latest windows and programs

· Conduct testing all on devices and systems

· Carrying out re-installation (cloning) of desktop images

· May be assigned with other IT related tasks

Job Requirement

o Nitec in any field

o No experience needed

o Team player

o Good communications and inter-personal skills

IT Infrastructure

We are looking for a motivated IT Infrastructure to join our team. This role offers hands-on experience with Windows administration, Active Directory, and Linux, while supporting day-to-day IT operations. You'll work closely with our System Engineers on various tasks and projects, including user administration, system troubleshooting, and documentation. This is an excellent opportunity to grow your skills in a real-world IT environment.

Key Responsibilities:

• Assist with Windows server and desktop management, ensuring performance and security.
• Help manage Active Directory user accounts and permissions.
• Support Linux and Windows system administration tasks for projects.
• Assist with user onboarding/offboarding and access management.
• Help deploy and update Windows operating systems.
• Troubleshoot end-user hardware, software, and network issues.
• Contribute to system documentation and technical procedures.
• Work on special projects alongside the engineering team.

Job Requirements

• Degree/Diploma/ITE in Business Information Systems, Information Technology or equivalent.
• Basic knowledge of Windows operating systems and Active Directory.
• Willingness to learn Linux and IT infrastructure concepts.
• Strong problem-solving and communication skills.
• Bonus: Experience with home labs, personal projects, or certifications (e.g., CompTIA, Microsoft, Linux).
• Fresh grads are welcome to apply

Job Responsibilities:

1. Helpdesk Support(（LV1）:Provide technical support to resolve issues faced by company employees with computers, software, and hardware.
   Respond quickly to and handle daily technical support requests via phone, email, or on-site assistance.
   Provide training and guidance to employees on operating systems, application software, and network usage.
   
2. Hardware Architecture & Management（LV1）:Oversee the deployment, configuration, and maintenance of all IT hardware equipment (such as computers, servers, printers, scanners, etc.) within the company.
   Regularly check the performance and health of hardware devices, identifying and resolving potential issues proactively.
   Assist in planning and designing the company's hardware infrastructure to ensure that hardware facilities align with company needs.
   
3. Data Center Installation & Operations（LV1）:Participate in the installation, configuration, and testing of data center facilities to ensure stable equipment operation.
   Monitor the data center environment (e.g., temperature, humidity, air conditioning, UPS power, etc.) to ensure the continuous and stable operation of the equipment.
   Manage the daily maintenance of data center servers, storage devices, and network equipment, including hardware troubleshooting, repairs, and replacement of faulty components.
   
4. Network Maintenance & Optimization（LV1）:Responsible for the daily maintenance of the company’s internal network, including configuration and management of routers, switches, firewalls, and other network devices.
   Monitor network performance and optimize the network architecture to improve network stability and security.
   Configure and manage the company's VPN (if applicable) and Wi-Fi networks, ensuring smooth connectivity for remote employees and mobile devices.
   
5. Account Management & Access Control（LV2）:Responsible for creating, modifying, and deleting user accounts, and managing user permissions and access control.
   Configure and maintain enterprise email systems, file sharing systems, and internal system access permissions to ensure data security and compliance.
   Address technical issues related to user accounts, such as password resets, access requests, and permission issues.
   
6. Security Assurance（LV1）:Assist in implementing IT security policies to ensure the security of company data and information systems.
   Perform regular system and network vulnerability scans and promptly address security vulnerabilities.
   Monitor and respond to security incidents, taking appropriate measures to prevent data breaches and other security threats.
   
7. Documentation & Reporting（LV1）:Create and maintain IT-related operation manuals, troubleshooting documentation, and other technical documents.
   Regularly prepare system maintenance reports, network health check reports, and other technical support records and analyses.

Job Requirements:

• Education: Bachelor’s degree or higher in Computer Science, Information Technology, or a related field.
• Experience: Minimum 5 years of experience as an IT Engineer or in a similar role.
• Technical Skills:Proficient in Windows/Linux operating systems with experience in hardware installation and maintenance.
  Knowledge of Local Area Networks (LAN), Wide Area Networks (WAN), routers, switches, firewalls, and other network equipment configuration and maintenance.
  Familiarity with virtualization technologies, database management, and cloud service platforms.
  
• Problem-Solving Skills: Strong ability to troubleshoot and resolve technical issues under pressure.
• Communication Skills: Excellent communication skills with the ability to work effectively with both technical and non-technical staff.
• Security Knowledge: Familiarity with IT security standards and data protection regulations.
• Backup & Recovery: Knowledge of data backup and recovery solutions.
• Preferred Qualifications: Experience with cloud computing or automated operations is a plus.

Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Preferably at least 3 years of experience in IT Software or related field.
• Certifications in Project Management are advantageous.
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Description

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware to both domestic and APAC office users.
• Respond to queries either in person, over the phone or over e-mail. Ask questions to determine nature of complex problems and walk customer through problem-solving process.
• Run diagnostic programs to resolve problems.
• Follow up with customers to ensure issues have been resolved. Run reports to determine malfunctions that continue to occur.
• Research and create technical procedures training manuals and train computer users.
• Setup, administer and utilize helpdesk tools, user self-service center and ticketing systems (BMC remedy, manage engine, etc.).
• Install, modify, reconfigure, update and repair computer hardware and software including OS and antivirus software independently.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), VoIP and other systems independently.
• Install and troubleshoot computer peripherals for users independently (such as printers, scanners, etc.).
• Configure and troubleshoot user mobile phone with configuration (such as active sync, Wi-Fi access, etc.) and configure back-end systems.
• Create and maintain an inventory for company IT assets (such as computers, monitors, phones, mobile phones, tablets, etc.) and create business plan forecasts.
• Provide help and guidance to junior colleagues.
• Perform other miscellaneous duties as directed by Line Manager.

Minimum Level of Education and Experience Required (Please attach additional sheet where necessary)

• Associate degree in IT or non-IT related Bachelor degree with 9 years' experience as a IT administrator.
• Alternatively, an IT related Bachelor degree with 7 years of IT experience.
• CompTIA A+ or equivalent professional certification is preferred.
• Proficient oral and written English.

This role is on a 1 year renewable contract

Job Responsibilities:

· Responsible for maintenance of IT infrastructure.

· Co ordinate and implement new systems to expand existing infrastructure

· Day-to-day troubleshooting of PCs, servers and network

· Liaise with external vendors for servicing and support of IT infrastructure

· Coordinating and implementing of new equipment / systems

· Assist in the setting up of IT equipment for club events

· Maintenance of IT infrastructure including patching, updating, AV scanning, and backups

· Maintenance of IT infrastructure including:

• Network – LAN, Wireless, VOIP etc
• Hardware – Club2000e and various modules, Active Directory, Terminal Server, WSUS, Firewall, VOIP, Mail, Web etc
• Software – Operating Systems, Software Products, Software Licenses.

· Provide advice to internal departments on new and existing IT-related equipment

· Record and write minutes of meetings for IT sub-committee

· Provide related IT training to staff

· Any ad-hoc work as assigned by IT Snr Manager/General Manager

Requirements

· Minimum Diploma

· Fresh graduates are welcome to apply

· Knowledge of best practices in IT administration and system security

· Good interpersonal and communications skills

· Ability to listen and active problem-solving skills

· Ability to identify issues, recommend and implement strategies to resolve problems and manage issues effectively

Roles & Responsibilities:

• May occasionally be requested for business trip outside of Singapore for IT operations.
• Assist in setup of servers, firewalls and other network equipment for small offices
• Provide office IT support to the company employees.
• Provide vessel IT support to the crews onboard the vessels.
• Ensure all the IT issues are resolved within the stipulated time.
• Ensure assigned IT project tasks are completed within the stipulated timeline.
• Provide effective communication and customer service to the employees and the crews, in person and through phone calls and emails.
• Oversee and keep IT assets such as servers, laptops, monitors and printers.
• Update the IT asset inventory, application accounts and audit related documents regularly.
• Setup account, preparation of hardware and software for new hires.
• Participate/assist in internal and external audits.
• Prepare simple troubleshooting documentation for the staff and crews.
• Oversee IT procurement according to the company process.

Requirements:

• Bachelor’s degree or recognized Diploma in technology or computer science.
• Preferably 3-5 years or above experience working in infrastructure, network and security areas.
• Knowledge and certification in Microsoft 365, VMWare, Microsoft Hyper-V and CCNA will be advantageous.
• Strong knowledge and experience in LAN/WAN network configuration
• Able to multi-tasking and work on multiple projects simultaneously.
• Able to work independently and as part of a team.
• Knowledge in security risk assessment, audit, vulnerability scanning, data and application security is a plus.
• Excellent analytical, troubleshooting and problem-solving skills
• Excellent interpersonal skills
• Self-motivated and have drive, and ability to work independently and a good team player.

We offer attractive remuneration package and fringe benefits with excellent career development opportunities in a global organization.

We are an equal opportunity employer. Applications from all qualified candidates are welcome.

All information provided by applicants will be used for recruitment-related purposes only and will be handled in strict confidence by authorized personnel. Only short-listed candidates will be notified.

Job Responsibilities

• To liaise with the different ICT internal and external providers/vendors for the technical management/support
• Proactively attending to resolve vessel’s IT operational issues, as well as contributing and sharing your technical expertise on broader vessel IT projects
• Ensuring that vessel IT equipment and services and satellite communications are stable and available in accordance with business continuity.
• Providing IT support and quality of service to all vessels
• With the guidance of the Fleet IT Manager, overseeing the completion of thorough assessments of in-scope systems, applications, and processes to establish cybersecurity risks and control gaps
• Proactive and open communication with the Fleet IT Manager in the implementation of updated cybersecurity methods and policies
• Installing, testing, maintaining, and providing support for all on-board hardware and applications
• Building and maintaining the databases for the fleet, ensuring that all relevant documentation and system logs are updated and remain current in content

Job Requirement

• Diploma in Computer Science/Engineering, Electrical or Electronics and Communication Engineering or equivalent
• Networking skills and working knowledge with firewall and managed switch configuration.
• Experience in Windows Server Administration, VMWARE and Virtualization implementation.
• Logical thinker with a strong analytical background and good attention to detail while having strong focus on delivering quality and meeting deadlines
• Excellent problem-solving skills together with the ability to support decisions with sound reasoning and judgment.
• Clear, precise, and confident in verbal and written communication to support credibility and position of expertise
• Flexibility to work prolonged hours and travel as necessary.
• Practical experience and working knowledge of vessel IT application management, database management, Cybersecurity practices, incident management, and (VSAT. L-Band, LEO) satellite communication equipment will ba advantage but not necessary

• Good communication and problem-solving skills
• Excellent interpersonal skills
• Minimum 6 months of experience required as admin
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Helpful and well-mannered
• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.
• Raising of Service Requests, Tracking of SRs, assets and organizational activities
• Maintaining Assets tracking and movement
• Broadcasting of Patches and Scheduled Maintenance
• Logging case and escalating to engineers, Email Transactions
• Issue RSA token and Internet Separation Devices and maintaining the asset inventory of it as well
• Proficient in Microsoft Office applications, Windows VISTA / Windows7/ Windows8

IT Auditor

Our client is looking for an experienced IT auditor evaluate and assess the organization's information systems, controls and processes to ensure compliance, security and efficiency.

Responsibilities:

• Plan and perform IT and operational audits in accordance with the approved annual audit plan using a risk-based approach.
• Evaluate effectiveness and efficiency of IT and operational processes and related internal controls and ensure compliance with the group’s corporate governance framework.
• Communicate audit findings to management during closing meetings of fieldwork reviews.
• Prepare IT audit report to present audit issues, risks and recommendations.
• Suggest improvements in department matters relating to IT systems, processes or documentation.

Requirements:

• Degree in Business Analytics, Computer Science, Accountancy or related fields with at least 3 years of relevant IT audit experience – Big 4 accounting firm and/or manufacturing industry experience would be an added advantage.
• Proficient in using auditing tools and techniques such as risk-based audit planning, analytical review, computer-assisted audit technique and data analytics.
• Strong analytical and critical thinking skills.
• Strong business communication, interpersonal and report writing skills.
• Willingness to travel overseas (about 50%).

Location : Central Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

Listed on the Catalyst board of the Singapore Exchange (SGX), Hyphens Group has a direct presence in Singapore (HQ), Vietnam, Malaysia, Indonesia and the Philippines, and is supplemented by a marketing and distribution network.

Hyphens Pharma is seeking an IT Executive to join its team to support IT matters effectively and consistently for offices across the entire Hyphens Group.

Job Responsibilities

The primary responsibilities include, but are not limited to, the following:

- Troubleshooting and Ticket Management: Resolve user support tickets in the helpdesk system, ensuring all issues and incidents are accurately logged and tracked until resolution within the established Service Level Agreement (SLA).

- Server Administration: Administer and maintain server hardware and software, including virtualization technologies and Windows Active Directory.

- Project Support: Collaborate with team members in the IT department to assist in the implementation of IT projects.

- Network Device Management: Manage and support network devices, including routers, switches, and firewalls.

- Data Security: Ensure the security of data, network access, and backup systems.

- Issue Escalation: Follow standard procedures for escalating unresolved issues to the appropriate internal teams.

- Problem-Solving: Research and identify solutions for software and hardware-related issues.

- System Management: Oversee CCTV, door access systems, and other in-house systems.

- User Assistance: Quickly assess user needs and provide relevant support.

- Procurement: Handle purchasing functions for IT products and services.

- Documentation: Document technical knowledge in manuals and user guides.

- Asset Management: Ensure that traceable fixed assets are properly tagged and logged.

- Vendor Collaboration: Work with vendors on outsourcing projects as needed.

Requirements

• Minimum diploma in Information Technology, Computer Science, or a related field.
• Proven experience as a Technical Support or Helpdesk Engineer, with expertise in maintenance and troubleshooting for end users on desktops/laptops, software applications, hardware environments, and platforms used by the business
• Familiarity with Hyper-V, various Windows operating systems, and Windows Server.
• Ability to manage Active Directory, DNS, access points, and various network equipment.
• Experience coordinating hardware failures with maintenance service providers for part replacement and installation.
• Proficient in installing and maintaining virtual machines with hands-on experience in Windows/Linux/Mac OS environments.
• Capable of working independently with minimal supervision while being a collaborative team player when necessary for projects.
• Strong understanding of various Microsoft 365 applications, Azure, and Intune for Mobile Device Management (MDM).
• Knowledge of scripting/programming languages such as VBS, Java, Python, SQL, and various web content management systems is advantageous.
• Ability to diagnose and troubleshoot basic technical issues along with excellent problem-solving and communication skills.
• Familiarity with Power Automate and Power BI is a plus.

Assist the IT Executive in ensuring the smooth operation of the hotel’s Information Technology systems and infrastructure. Provide first-line IT support to hotel staff and contribute to maintaining the reliability, security, and efficiency of IT systems.

Responsibilities

• Provide first-level troubleshooting for hardware, software, and network issues encountered by hotel staff, documenting incidents and solutions for future reference.
• Assist the IT Executive in implementing and maintaining incident management policies and procedures, ensuring clarity in escalation and resolution processes.
• Support the IT Executive in monitoring and maintaining information systems and data processing operations.
• Perform routine system tasks, including setting up user accounts, managing software installations, and ensuring regular updates of antivirus programs.
• Conduct daily and monthly backups, verify the success of backup processes, and ensure secure storage of backup data.
• Collaborate with departments to assess IT needs and assist in implementing solutions that align with hotel policies and system capabilities.
• Ensure critical systems (e.g., servers and Property Management Systems) are operational, including managing automatic standby modes when required.
• Conduct regular checks for unauthorized programs, improper configurations, or potential security vulnerabilities, escalating issues to the IT Executive when needed.
• Support the implementation and maintenance of new technologies or system upgrades under the guidance of the IT Executive.
• Maintain an updated inventory of IT equipment and software, assisting in procurement and replacement when necessary.

Qualifications

• NITEC, Higher NITEC, or Diploma in Information Technology or related field.
• Basic knowledge of hardware, software, and network troubleshooting.
• Familiarity with backup procedures and antivirus software management.
• Strong problem-solving skills with attention to detail.
• Ability to work collaboratively and provide support to non-technical staff.
• Willingness to learn and adapt to new technologies in a dynamic environment.
• Prior experience in a hospitality or service environment is an advantage but not required.

Roles and Responsibilities:-

• Uplift the existing Administrative, Human Resources, Finance and/or Logistics aspect of the company.
• Assist in Human Resource-related responsibilities, such as Time & Attendance, Claims, Employee Records, On-boarding and other day-to-day tasks assigned by the Directors.
• Assist in Accounts Receivable duties such as maintaining and following up for the Outstanding Payment list, Invoice creation and liaising with the Sales Team to obtain Invoice payment from customers.
• Maintain the structure of accurate records of inventory and warranty of our product offerings, both hardware and software. Maintain company's organization chart and admin-related documentations and records, such as preparing letter of offer, confirmation, increment & promotion, etc.
• Appreciate the initiative to continuously improve the company’s standard operation procedures (S.O.P), system and structure as well as the welfare of the company.
• Periodically assist Sales Team on administrative tasks (Sales Pipeline, Commission calculation, etc).

Requirement:-

• Diploma / Degree in Human Resources, Business Administration or equivalent
• Minimum 1 year experience
• Good understanding of the HR practices including Employment Act
• Good organisational skills with ability to carry out analytical and coordination work
• Good working attitude & self-driven
• Able to work in a fast – paced environment
• Good communication skills (written & verbal) and able to interact with people at all levels
• Proficient Microsoft Office applications
• Able to work independently in a fast pace environment.
• 5 day work week

Job Overview

We are seeking a proactive and technically skilled IT Executive professional to provide end-user support and assist in the troubleshooting and maintenance of IT systems across both Mac and Windows operating systems. The ideal candidate will have a strong background in supporting and resolving technical issues, ensuring a smooth and efficient working environment for all employees. You will also assist in maintaining hardware and software resources, offering exceptional customer support, and delivering solutions to both basic and complex IT issues.

Key Responsibilities

End-User Support:

• Provide technical support to internal users on both Mac and Windows OS devices, including desktops, laptops, and mobile devices.
• Troubleshoot, diagnose, and resolve issues related to hardware, software, network, and system configurations.
• Respond promptly to IT support tickets, offering timely resolutions or escalating issues to the appropriate teams as needed.

System Maintenance & Configuration:

• Perform operating system installations, software setups, and updates on Mac and Windows platforms.
• Configure, maintain, and upgrade end-user hardware and software, ensuring all devices are functioning optimally.
• Support the setup and configuration of email, network connectivity, and other IT systems.

Hardware & Software Support:

• Provide assistance with various hardware components (e.g., printers, scanners, monitors) and troubleshoot related issues across both Mac and Windows environments.
• Ensure regular software updates and patches are applied to both Mac and Windows systems to maintain security and performance.

User Account Management:

• Create, manage, and troubleshoot user accounts, permissions, and access on both Mac and Windows platforms.
• Assist with onboarding and offboarding processes, ensuring the proper provisioning and deprovisioning of systems, applications, and access rights.

Network & System Troubleshooting:

• Diagnose and resolve network connectivity issues affecting both Mac and Windows devices.
• Troubleshoot and resolve issues related to VPN, Wi-Fi, and internal network access for remote and onsite employees.

Security & Compliance:

• Ensure compliance with internal IT policies and security standards across both Mac and Windows OS platforms.
• Monitor and apply security patches, antivirus definitions, and system updates to protect against malware and cyber threats.

Documentation & Reporting:

• Maintain accurate documentation for IT incidents, requests, and resolutions.
• Provide regular reports on recurring technical issues, user satisfaction, and system performance to the IT department.

Training & Support:

• Offer guidance and training to employees on the effective use of both Mac and Windows OS systems, applications, and tools.
• Create and update user guides, FAQs, and documentation to help users troubleshoot common issues independently.

Job Specifications:

Education: A diploma or degree in Information Technology, Computer Science, or a related field.

Experience: Minimum of 2-3 years of hands-on experience providing helpdesk support in an IT environment, specifically supporting both Mac and Windows operating systems.

Technical Skills Required:

• Operating Systems: Proficiency in both Mac OS (macOS) and Windows OS environments, including installation, configuration, and troubleshooting.
• Hardware Support: Experience in supporting desktops, laptops, and peripherals for both Mac and Windows systems.
• Software Support: Proficient in common software applications such as Microsoft Office Suite, Outlook, and other productivity tools, as well as Mac-specific applications like Safari, Mail, and iWork.
• Network Troubleshooting: Knowledge of troubleshooting network-related issues, including Wi-Fi, VPN connectivity, and LAN access.
• Remote Support Tools: Experience with remote desktop support tools (e.g., TeamViewer, Remote Desktop Protocol, etc.).
• Security Software: Familiarity with antivirus and endpoint security tools such as TrendMicro, Symantec, or McAfee on both Mac and Windows systems.

Desired Soft Skills:

• Customer Service Orientation: Strong communication skills with the ability to provide excellent customer service and support, both over the phone and in-person.
• Problem-Solving: Ability to troubleshoot complex technical issues in a calm and methodical manner.
• Organizational Skills: Capable of managing multiple support tickets, priorities, and tasks efficiently.
• Team Collaboration: Ability to work well within a team environment and collaborate with other IT professionals.
• Adaptability: Quick learner, adaptable to new technologies and methods of troubleshooting.

Additional Skills & Knowledge (Preferred):

• Mac OS & Windows Administration: Familiarity with system administration tasks on Mac and Windows platforms (e.g., user account management, system monitoring).
• Cloud Services: Experience with cloud-based tools such as Office 365, OneDrive, or Google Workspace.
• ITIL Foundation Knowledge: Understanding of ITIL practices for incident management and support.