Join OPAL Fintech – Empowering Cross-Border Trade for SMEs and Beyond
At OPAL Fintech, we’re redefining the way businesses engage with financial services, offering advanced digital banking solutions tailored for a wide range of industries, including SMEs, large corporations, lenders, and marketplaces. With a commitment to innovation, compliance, and operational excellence, we are looking for a Senior Executive to bolster our dynamic Operations team.
This is a 6-month contract role with a high potential for conversion to a permanent position based on performance and business needs.
About OPAL
At the forefront of the fintech revolution, OPAL combines robust regulatory compliance, sophisticated technology, and exceptional customer service to meet the evolving needs of international trade. We are regulated by the Monetary Authority of Singapore (MAS) and hold a Major Payment Institution license under the Payment Services Act, ensuring secure and compliant financial solutions. Our offerings include cross-border payments, multi-currency accounts, escrow services, and white-label platform integrations tailored to our diverse clientele.
About the Role
You will play a critical role in ensuring the seamless execution of our daily operations while supporting the growth and development of our operational capabilities. This is a hands-on role where you will contribute directly to operational processes, continuous improvement initiatives, and team collaboration.
Key Responsibilities
- Operational Support: Oversee and execute day-to-day operations such as customer onboarding, transaction monitoring, and ensuring compliance with internal policies and regulatory guidelines.
- Process Enhancement: Assist in reviewing and refining operational workflows to improve efficiency, accuracy, and scalability.
- Team Collaboration: Work closely with the operations and other team members to ensure alignment of processes with business objectives.
- Data and Reporting: Prepare and analyze operational reports to identify trends and areas for improvement. Maintain accurate documentation of all operational activities.
- Compliance Focus: Ensure adherence to MAS regulations, AML/CFT guidelines, and Opal’s internal compliance policies during all operational activities.
- Customer Service Excellence: Act as a point of contact for resolving operational issues and ensuring high-quality support for both internal and external stakeholders.
Requirements
- A bachelor’s degree in any discipline, preferably in Accountancy, Business, or Finance.
- 3–5 years of experience in operations, preferably within financial institutions or fintech companies. Experience in process improvements is a plus.
- Familiarity with compliance requirements such as KYC, AML/CFT, and transaction monitoring.
- Strong analytical skills with the ability to identify operational gaps and recommend solutions.
- Exceptional communication skills for effective collaboration with team members and external stakeholders.
- Detail-oriented and organized, with a proactive approach to problem-solving.
- Comfortable with dynamic environments and adaptable to changing priorities.
Why Join Us?
- Exciting Opportunities: This contract role offers an excellent opportunity to immerse yourself in a fast-paced fintech environment with potential for permanent employment.
- Innovative Environment: Be part of a forward-thinking team that embraces technology and innovation to drive growth and inclusivity in international trade finance.
- Career Growth: Gain exposure to multifaceted operational challenges and opportunities for professional development.
- Impactful Work: Contribute to shaping the future of cross-border financial services for SMEs and beyond.
- Inclusive Culture: Join a supportive team dedicated to fostering collaboration, learning, and success.
Ready to Shape the Future of Fintech?
Apply now to be a part of OPAL Fintech’s journey as we revolutionize the landscape of financial operations and drive growth for businesses globally. Together, let’s lead the way in embedded finance innovation.
