ResMed changes lives with innovative medical devices and software applications that better diagnose, treat and manage sleep apnea, chronic obstructive pulmonary disease (COPD) and other chronic diseases. ResMed is a global leader in connected care, with more than 3 million patients remotely monitored every day. Our team is committed to creating the world’s best tech-driven medical device company – improving quality of life, reducing the impact of chronic disease, and saving healthcare costs in more than 140 countries. We are seeking a key individual to drive program management within the Digital Health Technology organization supporting digital products for health providers, physicians, andpatients. If you think you have what it takes read on.

Let’s talk about the team and the role:

The Data Science and AI/ML team collaborates across the organization to identify, develop and deliver Artificial Intelligence (AI) and Machine Learning (ML) powered software solutions that improve patient outcomes, delight our partners and customers, and improve the way we do business in an “AI First” fashion. On any given day, the team could be working on building sophisticated models to delivering personalized recommendations to patients to improve their sleep, identify optimal equipment and settings using our unparalleled store of billion+ nights of sleep data, proactively identify other health risk factors, or help optimize complex, global supply chain operations. Wherever there is high value to be gained for the patient or customer (external or internal), we employ a rigorous process to develop specific ML driven solutions to realize that value quickly.

As a Technical Program Manager in an agile Medical Software Product Development environment, you will be responsible for planning, tracking, and end-to-end delivery of complex programs of work. You will work with internal technical and non-technical teams, stakeholders, external groups, suppliers and other organizations, with a focus on delivery of value to customers, both external and internal. You will have a relentless focus on the customer and use data to inform decision-making. You will be strategically focused to build durable solutions for our customers

Who you are:

• Inquisitive and curious with a desire to understand technology and how things work.
• Organizational guru to help your teams and stakeholders have complete transparency over the body of work you are supporting
• You are skilled at identifying blockers and increasing visibility of risks
• You have outstanding time management and organization skills
• You are self-aware and recognize own mistakes and effectively incorporate feedback
• You thrive in building relationships with all your stakeholders
• Proactive, curious and constantly aspiring to learn and grow, and seeking opportunities with broader scope
• You possess expertise in managing and delivering Machine Learning (ML) and Data Science projects, demonstrating a deep understanding of AI-driven solutions and their applications.

What you will do:

• You will be responsible for program planning and tracking, focusing on regular and timely delivery of value to end customers
• Work with product managers, engineering managers, program managers and other stakeholders to ensure team alignment with commitments to the businesses and sync points with other teams
• Manage risks and issues and be accountable for escalating as required, ensuring resolution to program issues, managing resource constraints, dependencies and timing challenges and syncing dependencies across teams
• Accept and manage changing priorities and address issues quickly and professionally
• Provide status reports highlighting accomplishments, plans, and issues for assigned program
• Manage software release activities and documentation, including coordination with all applicable stakeholders
• Establish and regularly review key team metrics including resourcing, and performance trends.
• Ensures stakeholder input is properly represented in the decisions regarding assigned projects or programs
• Consistently works to ensure complete transparency regarding the prioritization, content and direction of the program.
• Contribute to defining and improving delivery management processes to better support your team and stakeholders
• May be responsible for developing junior staff members through your knowledge sharing

What we are looking for:

• Bachelor’s degree in Computer Science or related discipline
• Combination of education and 7+ years of work experience will be considered
• 5+ years of Program/Project Management experience working directly with multiple agile ML ops teams
• Extensive experience with the toolset and technology specific to the GenAI projects, including but not limited to machine learning frameworks, natural language processing tools, and AI-driven analytics platforms.
• Experience working on or building MLOps platforms is highly preferred.
• Experience in implementing and managing MLOps practices to streamline machine learning workflows.
• Proficiency in using tools and technologies specific to MLOps, including automated machine learning pipelines, continuous integration, and continuous deployment (CI/CD) for machine learning models.
• Knowledge of best practices for monitoring, maintaining, and scaling machine learning models in production environments.
• Understanding of the Data Science software development lifecycle is required.
• Experience of Data Management to lead and organize short- and long-term planning of use cases within the bounds of data policy and regulation.
• Experience working in a modern cloud-based software product development environment.
• Experience managing programs in highly matrixed agile software development cultures while leading two or more teams at a time
• Experience in interfacing both with technical teams and business users spanning multiple geographies
• PSM I, CSM, PMP desired
• Excellent interpersonal, written and oral communication skills, along with outstanding time management and organization skills; adept in problem-solving, facilitating decision-making, and resolving conflict.
• This role is based in Singapore and will cover the India, Singapore & US operations region. The candidate should be flexible with timezone.
• Familiarity with agile software development tools such as Jira and Confluence preferred

− Implementation of medium to large scale Biometric (.NET Framework) projects in the business domain of Public Security with emphasis on IT Security & Biometric Control;

− Conduct formal release tests and/or regression tests;

− Prepare test plans/cases, scripts and project related test deliverables;

− Generate test data to test each software or hardware component according to the quality criteria and business requirement;

− Design and develop automated testing procedures or scripts and keep them up-to-date;

− Ensure quality and accuracy is maintained throughout the software test life cycle;

− Enable timely delivery of the software or hardware release according to project schedule;

− Provide timely progress status update for Internal SIT and UAT, and onsite UAT;

− Ability to understand and adapt to relevant technologies and products; and

− Ability to work with team members to troubleshoot any problems with systems in production.

Requirements:

− Diploma/Bachelor Degree in Computer Engineering/Science or IT related course;

− Minimum 2-3 years functional, scenario and performance testing experience;

− Experience in Oracle and Microsoft SQL Server Databases;

− Experience in Katalon and knowledge in SeleniumHQ and HP Load Runner will be advantageous.

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Project Managers to join their team and contribute to their ongoing success.

Job Responsibilities:

• Manage infra projects to meet delivery to customer’s satisfaction
• Handle project’s scope of work according to requirements and contractual KPIs
• Manage external vendors/contractors for provision of material or support services
• Prepare project documentation, progress reports to meet quality standards
• Lead project team to provide engineering, operation support and maintenance to operational/production system
• Gather customers’ requests for system enhancements and propose solutions
• Participate or support in new business prospects or tender involvement

Requirements:

• At least 4 – 5 years’ Project Manager experience, handling infrastructure projects
• Experience with government projects will be an added advantage
• Knowledge and experience with ITSM – ITIL Framework
• Excellent communication skills with customers
• Degree in any discipline

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Our client is a leading logistics company. They are looking for a IT Senior Executive to assist their IT team for the next phrase of their business. They are located at West of Singapore– easily accessible. The IT Senior Executive is responsible for:

Duties

• Handle second-level issue escalations from IT Support Officers.
• Maintain the HR server, fingerprint devices, and Dormitory Management System server.
• Oversee Active Directory, file server, FTP server, backup server, print server, and fax server.
• Conduct regular monitoring and maintenance of the network and related devices.
• Monitor and maintain DNS, DHCP, VLAN, and Proxy Server configurations.
• Set up and manage wireless devices to ensure seamless connectivity.
• Monitor and maintain spam filters, managed switches, and network appliances.
• Execute ad-hoc jobs or special projects as required.

Requirements

• Min Diploma in Information Technology
• Minimum 3 years working experience
• Good knowledge in computer hardware, software, networking and Windows
• Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection
• Ability in administering, maintaining, optimizing windows active directory system security
• Ability to configure and set-up new server

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we're on the lookout for an enthusiastic IT Project Manager to join our ranks in Singapore.

Job Description

As an IT Project Manager at Appvantage, you'll play a pivotal role in shaping the success of our projects. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job Description:

• In Charge of designing, deploying, and managing security solutions such as firewalls, IDS/IPS, and encryption technologies.
• Responsible for conducting security audits, compliance checks such as vulnerability assessments with risk analysis
• Taking charge of the development and enforcement of security policies, procedures and controls
• In charge of integrating security measures into new and existing IT systems and applications.
• Responsible in ensuring that applications are securely configured, including hardening default settings, securing APIs, and restricting file permissions.
• Conducting of initial investigations of security violations/incidents, and escalate as necessary
• Collaborating with other IT teams to ensure security is integrated across all systems and processes.
• Work with other contractors where required for delivery of network services
• Any other IT duties as assigned.

Requirements:

• Min Degree in Information Technology, Computer/ Network Engineering or equivalent.
• Minimum 5 years of experience in firewall administration, encryption technologies, and network protocols, designing and implementing security architectures.
• Advanced technical knowledge of security technologies and systems.
• Experience in designing and implementing security architectures.
• Proficiency in vulnerability assessment tools and penetration testing methodologies.
• Possess relevant certifications such as CISSP, CCSP, CEH, or advanced security certifications

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Key Responsibilities:

• Foster strategic partnerships with C-level executives, business unit leaders, and senior management to elevate the company's profile and ensure stakeholder collaboration
• Develop and execute a comprehensive annual sales strategy aligned with the company's objectives and vision
• Collaborate with Executive Management to identify and capitalize on internal and external opportunities, driving business growth and innovation
• Design and implement tailored sales strategies to support the company's leadership and vision, ensuring seamless communication and coordination across multiple teams and phases
• Drive sales growth by prioritizing and executing multi-channel sales strategies, informed by market research and competitor analysis
• Optimize sales performance by analyzing trends, results, and market indicators, and recommending data-driven improvements

Requirements:

• Proven track record of success in IT services sales in Singapore, with a minimum of 15 years of experience
• Demonstrated ability to manage large portfolios (USD 30M+) and close high-value deals (Total Contract Value : USD 20M+)
• Experience working with top-tier IT services companies, with a strong understanding of the industry landscape
• Skilled in gross-profit planning, marketing strategy implementation, and trend analysis
• Adept at setting sales objectives, forecasting sales volumes, and tracking market trends and competitors

Qualifications / Skills:

• Consistent achievement of sales targets and goals
• Expert negotiation and persuasion skills
• Customer-centric approach to sales, with a focus on understanding and meeting customer needs
• Strategic sales planning and execution
• Strong relationship-building and management skills
• Process management and optimization expertise

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

http://www.dadaconsultants.com/

—------------

EA License number : 20S0283

EA Personnel : R1332294

ROLE PROFILE

We are looking for passionate Technology Consulting Architects (Enterprise, Solution or Cloud) to further grow BCG’s thought leadership, capabilities and enablement.

These are exciting opportunities to apply a strategic problem solving lens to your passion for technology, digital and innovation.

WHAT YOU’LL DO

• Work cohesively in hybrid case teams consisting of BCG/DigitalBCG on general IT, digital/technology transformation projects
• Provide IT strategy and architecture advisory to clients across Financial Institutions (FI) and/or Insurance (INS) sectors
• Align business and technology strategies to deliver impactful insights and outcomes jointly with client management
• Assess current state technology landscape, define target state and develop transition roadmaps
• Assist, define and drive implementation of technical architectures and proof of concepts
• Design innovative technology solutions across various projects/clients to solve complex business problems
• Drive innovation for our clients by leveraging cross-industry views on technology trends
• Actively network, manage and influence multiple client and stakeholder relationship groups including senior executives.

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• 8+ years’ experience in a strategy, management or technology consultancy; digital/tech start-up and/or industry experience aligned to FI and/or INS
• Experience working within an architecture domain (enterprise, solutions, applications, big data and/or cloud)
• Knowledge and exposure to architecting solutions at an enterprise scale
• Understanding of architecture principles and exposure to architecting modern data platforms
• Experience leading high performing case/project/delivery teams
• Experience driving presales, proposal development through to client presentations
• Thrive in a hypothesis-based environment and ability to frame strategic challenges from a digital/tech perspective
• Strong analytical skills, problem solving ability and conceptual thinking
• Excellent communication, storylining, client facing and consulting skills
• Strategic mindset, presence and senior gravitas
• Enterprise architectural frameworks and methods including TOGAF and/or related certifications
• Bachelors degree preferably in an IT/Computer Science, Engineering or related discipline
• MBA, Masters or PhD will be highly regarded
• Flexibility to travel within SEA and Asia Pacific region

BCS is NETS’ wholly owned subsidiary and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast and Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR Central Repository.

Position Summary

The ITSM team ensures BCS ITIL processes are operationally relevant and optimised with sufficient controls, providing Technology Teams with a framework to operate and deliver IT services to our customers.

The Technology Problem Manager is responsible for identifying, analyzing, and mitigating underlying causes of Major Incidents and recurring IT incidents or issues. The role ensures long-term stability of the IT environment by preventing incidents from recurring, improving system performance, and minimizing disruptions.

Key Responsibilities

Problem Management:

• Proactively identify potential problems by analyzing incident trends and service data.
• Lead root cause analysis (RCA) efforts for recurring and major incidents to prevent future occurrences.
• Document the outcome of RCA meetings, ensuring investigations covers all contributing factors, and possibility of systemic issues.
• Document all root cause analyses, action plans, and resolutions in a way that can be easily understood by technical and non-technical audiences.
• Share findings and updates on issues with relevant stakeholders to improve service reliability.
• Maintain and improve the problem management process, ensuring it aligns with ITIL best practices.
• Maintain and manage a Known Error Database (KEDB), ensuring all known errors are accurately documented and accessible to relevant teams.
• Track and monitor known errors to ensure they are being addressed in a timely manner, minimizing their impact on operations.
• Work with incident and change management teams to update or retire known errors as fixes are applied.
• Ensure that known errors and workarounds are shared with relevant teams to enhance incident resolution efficiency.
• Identify risks that could cause potential disruptions and work to mitigate them through proactive problem management.
• Track and report all problem management related KPIs in a timely manner

Requirements

• Minimum 5 years of working experience managing problem investigations in a complex technological environment supporting real time transactions
• ITIL v3/v4 Foundation Certification required, higher ITIL certifications preferred
• Certifications in relevant technologies (e.g. AWS, Azure, Cisco) are a plus
• Strong communication and writing skills and able to articulate complex matters in concise manner
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies
• Proven record in driving complex root cause analysis and incident resolution in multi-vendor and multi-platform environments
• Familiarity with monitoring and alerting tools (e.g. ELK or SolarWinds)
• Self-motivated and able to work independently
• Strong problem-solving skills with the ability to analyze complex technical issues and effectively perform root cause analysis

We are seeking a detail-oriented and highly organized individual to join our team. In this role, you will be responsible for coordinating the timely and accurate delivery of network and hosting infrastructure equipment to data centers, warehouses, and other critical facilities. You will work closely with vendors, logistics teams, and internal stakeholders to ensure that all deliveries are processed efficiently, and items are received accurately. Your role is essential to maintaining smooth operations for network infrastructure deployments and supporting the hosting environment's needs.

Key Responsibilities

Delivery Coordination:

• Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
• Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
• Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
• Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
• Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
• Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
• Ensure compliance with all data center protocols regarding access, safety, and security.

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
• Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
• Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

Logistics Documentation:

• Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
• Report on logistics performance and provide feedback to relevant teams for continuous improvement

Other Duties:

• Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Requirements:

• Bachelor’s degree in Business, Logistics, Information Technology, or any other field
• 1 year of experience in logistics coordination, vendor management, or similar roles.
• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
• Attention to detail and accuracy in handling equipment deliveries and documentation.
• Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

Title: IT Infrastructure Engineer

Please reach out at [email protected] or WA at +65 92333815 for quicker response.

JD:

• 5+ years of experience in IT infrastructure management.
• Professional certifications e.g., Window Server Administration, and VCP are highly desirable.
• Strong technical expertise and hands-on experience in Window Server services, Domain Controller, VMware, Netapp storage, Veeam backup.
• Experience in Linux environment is a plus.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Job Title: IT Infrastructure Manager

Job Responsibilities:

• Develop and implement IT infrastructure strategies aligned with organizational goals.
• Oversee management of network infrastructure, servers, storage, and cloud systems.
• Ensure system performance, security, and compliance with relevant standards.
• Lead and manage the IT infrastructure team, providing guidance and fostering collaboration.
• Manage vendor relationships, evaluate contracts, and oversee IT budget.
• Monitor and optimize network performance, ensuring high availability.
• Maintain documentation of IT systems, processes, and incident reports.

Requirements:

• Bachelor’s Degree in Computer Science, Engineering, or related field.
• At least 8 years of experience in IT infrastructure and operations.
• Strong knowledge of network administration, server management, and cloud platforms (AWS, Azure).
• Proven leadership skills and experience managing teams.
• Strong communication and problem-solving abilities.
• Certifications in ITIL, MCSE, CCNA, or cloud platforms are preferred.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

CCTV SYSTEM

• Involve in the project and maintenance services related with CCTV Systems, Access Control Systems, PA Systems, Alarm Systems and Server & Network Infrastructure and whenever required.
• Perform Installation, Implementation, Configuration and testing of system/storage equipment & setup.
• Troubleshoot Problem encountered on site.
• Develop implementation plan, migration plan, and acceptance test plan for the project.
• Work closely with Project/Maintenance Managers in Planning the implementation tasks.

ACCESS CONTROL SYSTEM

• Installation: Install and configure access control systems, including electronic locks, card readers, biometric scanners, and control panels.
• Maintenance: Perform routine inspections and preventive maintenance on access control systems to ensure optimal performance.
• Troubleshooting: Diagnose and resolve issues with access control hardware and software, including system malfunctions, wiring issues, and connectivity problems.
• Software Management: Install, update, and manage access control software, ensuring that all systems are up-to-date and compliant with security protocols.
• Customer Support: Provide technical support and training to clients on the operation and management of access control systems.

NETWORK

• Perform Installation and troubleshooting on network devices like Cisco, Aruba and Allied Telesis.
• Knowledge of Routers/Switches architecture and software upgrade procedure
• Support Network infrastructure Projects.
• Provide support to resolve network incidents and issues.
• CCNA/CCNP Certification

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement
• Company Gym

Job Summary:

We are seeking an experienced and dynamic IT Manager to lead our development team and oversee the successful delivery of technology projects. This role involves providing technical leadership, ensuring high-quality development standards, and driving alignment between business objectives and technical solutions.

Job Description:

• Team Leadership & Mentorship: Lead, mentor, and inspire a high-performing development team, fostering a collaborative and results-driven environment.
• Project Oversight: Manage all phases of project planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget.
• Technical Strategy & Architecture: Define and implement the technical vision and strategy for projects, making key decisions around system architecture and technology stacks.
• Development Best Practices: Establish and promote best practices for coding, software quality, testing, and development methodologies to ensure high standards across the team.
• Stakeholder Collaboration: Partner with business stakeholders to understand and define project requirements, scope, and objectives, ensuring alignment between technical solutions and business needs.
• Resource & Risk Management: Oversee resource allocation, identify potential risks, and implement strategies for risk mitigation, ensuring smooth cross-functional collaboration and project integration.

Requirements:

• Proficiency in multiple programming languages, including HTML, CSS, .NET, JavaScript, Python, and others.
• Deep understanding of software architecture, database management, and cloud technologies (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with Agile methodologies, CI/CD processes, and DevOps practices to ensure efficient and scalable development workflows.
• Proven ability to lead and manage development teams, with strong experience in project management, resource allocation, and team development.
• Excellent communication, critical thinking, and analytical skills, with the ability to resolve complex technical challenges and collaborate across teams.
• Prior experience in the manufacturing sector is a plus, with an understanding of industry-specific challenges and solutions.
• Minimum of 8 years of development experience, with at least 3 years in a leadership or managerial role, driving technical initiatives and team performance.

Job description

• Ensure the smooth operation and maintenance of the group IT systems.
• Maintain and update existing group systems in accordance with established processes and standards.
• Provide reliable and efficient local support for the office, ensuring minimal downtime and maximum productivity.

Main Mission

• Update and maintain the existing group systems, ensuring they are in line with appropriate processes and standards.
• Provide local support for the office, which consists of approximately 40 people.
• Monitor system performance and troubleshoot issues to ensure continuity of services.
• Implement and maintain security protocols to protect the company's IT infrastructure.
• Collaborate with other departments to understand their IT needs and provide appropriate solutions.
• Document system configurations, processes, and procedures for future reference.

Key Requirements:

• Strong knowledge of Microsoft Windows environments.
• Proficiency in system administration tasks such as resources deployment, system updates, and troubleshooting.
• Excellent problem-solving skills and the ability to work under pressure.
• Good communication skills to effectively support and train users.
• Ability to work independently and as part of a team.

Optional

• Experience with PowerShell scripting and/or Infrastructure as Code (Terraform)
• Knowledge of network administration and security protocols.
• Familiarity with other operating systems such as Linux.
• Experience with virtualization technologies such as VMware.
• Certification in relevant IT fields (e.g., Microsoft Certified: Windows Server, CompTIA Network+).

Performance Indicator

• System uptime and availability.
• Successful implementation of system updates and upgrades.
• Response time to support requests.
• User satisfaction with IT support services.
• Compliance with security protocols and standards.
• Documentation accuracy and completeness.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Description

· Provisioning and configure devices

· Installation and upgrading of software / patches

· Perform asset management & update asset records

· Setting up/tearing down of computers

· Updating to the latest windows and programs

· Conduct testing all on devices and systems

· Carrying out re-installation (cloning) of desktop images

· May be assigned with other IT related tasks

Job Requirement

o Nitec in any field

o No experience needed

o Team player

o Good communications and inter-personal skills

*Work Location is not fixed*

Get to know our team:

Our Corporate IT Team within GXS Enterprise Technology Services aims to be a technology leader that provides predictive and seamless experiences to all GXS employees.

We are seeking a talented and experienced IT Systems Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, and maintaining our company's IT infrastructure. This role involves working closely with other IT professionals and departments to ensure seamless integration and optimal performance of our systems.

Get to know our Roles

As an IT Systems Engineer, you will play a crucial role in ensuring the stability, security, and efficiency of our endpoint devices and supporting Corp IT systems.

You will be responsible for managing and maintaining our endpoint management systems, including SCCM and patch management.

Additionally, you will work with identity provider solution such as JumpCloud and productivity solution such as Google Workspace to ensure seamless user access and device management.

Your scripting knowledge in PowerShell and Bash will be essential in automating tasks and troubleshooting issues. Familiarity with VDI solutions such as Azure Virtual Desktop or Amazon Workspaces will enable you to support our virtual desktop infrastructure.

Furthermore, you will contribute to our DevOps practices, utilizing GitLab CI/CD for continuous integration and deployment, and implementing Infrastructure as Code using tools like Terraform.

Day-to-Day Activities:

• Endpoint Management: Manage endpoints via Software as a Service (SaaS) solutions, such as Jamf, Cisco, JumpCloud, and Automox. Ensure efficient deployment, configuration, and management of endpoint devices.
• Endpoint Deployment and Support: Responsible for endpoint deployment, including software evaluation, testing, deployment, and post-deployment support. Ensure smooth rollout and functionality of new software and hardware.
• Patch and Lifecycle Management: Oversee OS patch management and application lifecycle management. Ensure systems are up-to-date with the latest security patches and software updates, minimizing vulnerabilities.
• Technical Collaboration: Collaborate closely with team members to enhance technical capabilities and service delivery. Foster a culture of knowledge sharing and continuous improvement.
• System Stability and Security: Ensure the stability, security, and scalability of IT systems. Implement best practices to safeguard sensitive banking data and maintain regulatory compliance.
• Performance Monitoring and Issue Resolution: Continuously monitor system performance and proactively address potential issues. Implement preventative measures to minimize downtime and enhance the overall user experience.
• System Optimization: Work collaboratively with software developers and other IT staff to design, optimize, and integrate systems. Ensure seamless interoperability and efficient workflows.
• Documentation: Develop and maintain comprehensive documentation for system configurations, procedures, and processes. Ensure documentation is up-to-date and accessible to relevant stakeholders.
• Backup and Disaster Recovery: Implement and manage robust backup and disaster recovery strategies to protect digital assets. Ensure quick recovery and data integrity in the event of a failure or disaster.
• Technology and Trend Awareness: Stay abreast of emerging digital technologies and industry trends. Leverage new advancements to drive continuous improvement and innovation within the IT infrastructure.
• Technical Support and Mentorship: Provide advanced technical support and mentorship to end-users and IT colleagues. Foster a collaborative environment and promote skill development within the team.
• Security and Compliance: Ensure compliance with digital security policies, procedures, and regulatory requirements. Implement necessary controls and conduct regular audits to maintain a secure environment.

Skills & Qualifications:

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Professional Experience: Minimum of 3-5 years of hands-on experience in IT systems engineering or a similar role.
• Cloud Expertise: Demonstrated expertise in cloud platforms, particularly AWS, Azure, or Google Cloud, with a proven track record of managing and deploying cloud-based solutions.
• Windows Deployment: Proficient in Windows image deployment and creation using tools such as Windows Deployment Services (WDS) and/or Assessment and Deployment Kit (ADK).
• MDM Solutions: Extensive experience with Mobile Device Management (MDM) providers like Jamf, Workspace One, Intune, JumpCloud, and Google MDM, ensuring secure and efficient device management.
• OS Management: Advanced knowledge in managing and deploying macOS, iOS, Windows, Android, and Chrome OS environments.
• Scripting and Automation: Strong scripting and automation skills using languages such as Bash, Shell, PowerShell, Python, and Workato to streamline processes and improve efficiency.
• Problem-Solving: Exceptional problem-solving and analytical skills, with the ability to diagnose and resolve complex systems-related issues swiftly.
• Incident Management: Familiarity with change management, incident management, and problem management processes to ensure smooth operations and minimal disruptions.
• Virtual Desktop Infrastructure (VDI): Support and enhance the virtual desktop infrastructure (e.g. Azure Virtual Desktop or Amazon Workspaces).
• Networking: Basic understanding of networking concepts and technologies (e.g., TCP/IP, DNS, DHCP, VLANs), with the ability to diagnose network access issues.
• Adaptability: Strong ability to quickly adapt to new technologies and evolving industry trends.
• Communication: Excellent communication and interpersonal skills, with a collaborative mindset and the ability to work effectively with cross-functional teams.
• Endpoint devices Hardening: Proven experience in hardening endpoints and assets, including secure configuration, vulnerability management, and compliance with financial regulations such as MAS TRMG and best practices such as CIS benchmarks.

Nice to Have:

• Certifications: Relevant certifications such as Microsoft Certified, Azure or AWS Administrator Associate, or other industry-specific certifications, demonstrating a commitment to professional development.
• Infrastructure as Code (IaC): Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation, enabling automated infrastructure management and deployment.
• DevOps Practices: Familiarity with DevOps practices, utilising CI/CD pipelines and tools (e.g., GitLab CI/CD), ensuring streamlined and automated integration and deployment processes.
• IT Security: Understanding of IT security best practices, including identity and access management, encryption, and threat detection, to safeguard digital assets and maintain compliance.

1 to 2 years understanding and operation of Information Security relevant system.

Experience in Financial service would be preferred.

Experience in interpersonal and analytical skills attributes

Good written and visual presentation skills (Excel, Word, PowerPoint)

Good and thorough communication with

Ability to work effectively in a team environment, and takes initiatives to collaborate and

challenge status quo, and adaptable to embrace new changes

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Good work knowledge of security risk management, security governance framework and compliance (IT Security Audit/log review), technical vulnerability management (Vulnerability Assessment, Penetration testing), application security, security technologies (system hardening, IDS/IPS, firewall), security incident response and security assessment.
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Are you ready to take the next step in your IT career?

If you have been excelling in 1st Level IT support and are eager to advance as a Level 2 IT Engineer?

we might have the perfect opportunity for you!

In this role, you will gain hands-on experience and comprehensive training designed to prepare you for the responsibilities of a Level 2 engineer. Say goodbye to repetitive tasks like user enrolments and device setups—here, you will delve into infrastructure configuration, compliance management, policy deployment across user devices, and the creation of Standard Operating Procedures (SOPs).

This position serves as a critical stepping-stone, bridging your journey from Level 1 support to becoming a skilled Level 2 engineer.

Key Responsibilities:

• Collaborate with helpdesk to resolve escalated issues and ensure prompt resolution.
• Carry out test of software application before Install, configure, and maintaining of end-user devices.
• Manage and update IT documentation, including FAQs and troubleshooting guides.
• Monitor and address vulnerabilities and compliance issues on end-user devices with other infrastructure teams.
• Provide excellent customer service by effectively communicating technical solutions to non-technical users.

Required Qualifications:

• Minimum have some experience in IT support, specifically with end-user computing devices.
• Knowledge of Windows, macOS, and mobile operating systems (iOS/Android).
• Experience with Active Directory, Office 365 and remote troubleshooting tools.
• Familiarity with endpoint security solutions and system management tools (e.g., SCCM, Intune).
• Strong problem-solving skills and ability to work independently under minimal supervision.
• Excellent communication and interpersonal skills with a customer-focused mindset.

How to Apply:

Interested candidates are encouraged to submit their resume and cover letter outlining their qualifications and experience.

Or they can whatsapp their CV to 90882520.

Join us in delivering exceptional IT support and driving technological excellence!

ABOUT PROTIVITI SINGAPORE

The Protiviti Career provides opportunity to learn, inspire and advance within a collaborative and diverse company culture. We hire curious people for whom learning is an everyday activity. We fuel your curiosity with challenging work, talented colleagues and creative learning resources. At every level, we champion leaders who influence and achieve results. We encourage you to “bring your whole self to work” – all of your motivations, passions, priorities and commitments – as these things bring us closer to exceptional.

That's Living Protiviti.

KEY RESPONSIBILITIES

The Experienced Senior Consultant has primary responsibility for executing IT audit project work plans and will have some client-facing engagement responsibilities while serving as both role model and trainer. He/She demonstrates the attributes of excellent client service and assists team members in developing technical and professional competency.

The Experienced Senior Consultant learns to identify areas of IT risk and opportunities to improve IT business processes. You will be part of a dynamic team that helps companies create a competitive advantage through proper management of technology risks in the areas of applications, infrastructure, as well as IT governance and related processes.

REQUIRED KNOWLEDGE & SKILLS

· Experience and knowledge in any of the following areas will be an advantage: IT effectiveness controls in financial services industry, Oracle, Security Assessments, Business Continuity Management, ISO27001, identify Management, banking IT systems.

· Effective organizational, leadership, influencing and client management skills.

· Strong interpersonal, communication, analytical and excellent report writing skills. An excellent command of English is required for effective rendering of professional services to our clients.

· Highly analytical, creative in thinking and tenacious with a “take charge” attitude.

· Able to work independently as well as in teams of varying sizes.

EDUCATIONAL & PROFESSIONAL CREDENTIALS

· Bachelor degree in information systems, computer science, accountancy or other related field, with relevant professional qualifications (e.g. CISA, CISSP, PCI DSS etc).

· Minimum 3 years’ experience as an IT Auditor; IT general and applications controls, security configuration and reviews and Virsa is mandatory.

ABILITY TO TRAVEL

• The position may require some local and/or out-of-town travel to client work sites, in line with current restrictions, and as agreed with the Engagement Manager.

The ideal candidate should be experienced in bid management and a proven track record of success in delivering winning bids.

Core Responsibilities:

• Manage the end-to-end bid process.
• Manage bid teams and inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.
• Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling.
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer.
• Risk tracking and management throughout the bid process.
• Contribute to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary).
• Manage the bid budget and monitor and report on overall performance against KPIs.
• Ensure on-time submission of compliant and commercially sound bids.
• Co-ordinate and plan all client presentations required as part of the bid submission.
• Drive continuous improvement, through post-bid reviews, both internally and with customers.

Requirements:

• Bachelor Degree with at least 5 years of experience in managing end-to-end bid process.
• Excellent communications skills to manage stakeholders and clients.
• Experience in handling IT project tenders as part of Proposal/Presales/Sales team is a plus.
• Experience in risk management and project management is a plus.
• Ability to work independently and meticulous.

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.