Job Description:

1. Schedule and assign specific duties / roles to cleaners and lead team members to perform cleaning activities. Ensure cleaners to adhere to the cleaning standard and procedurer.

2. Experience of operating cleaning machines, scrubbers, hi-jet, etc; and provide training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimizewaste and/or misuse.

4. Daily report to operations manager onthe job site situation

5. Help operations manager and be thefirst contact person to handle any complaints and feedbacks from Clients.

6. Any other duties assigned by operations manager.

Job Requirements:

1. At least 2 years' experience in similar role in cleaning sector.

2. Hardworking attitude, able to work atheight and move 20 Kgs of weight.

3. Able to work overtime including weekends and public holidays; willing to alternate between Night and Day shift when required.

4. Able to float to work in island wide locations.

5. Able to use simple Office Software and willing to undertake paperwork duties aswell.

6. Good attitude and hard working. Must be physically fit.

7. Long hour standing jobs.

• Maintain and support in-house hardware, software licenses, servers, and network.
• Maintain and troubleshoot networking equipment such as switches, routers, intranet/internet, and firewalls.
• Maintain and troubleshoot problems related to company servers and in-house systems promptly.
• Monitor, investigate, rectify, and update computer virus issues.
• Monitor vehicle tracker system
• Monitor Inventory Tracker System
• Perform daily routine tasks and system operations for LAN/WAN, hardware, and CCTV.
• Provide regular maintenance and housekeeping for servers.
• Diagnose and resolve user problems on desktops, laptops, mobile devices, and IT-related equipment.
• Ensure IT systems and facility operations comply with organizational policies and safety standards.

RESPONSIBILITIES:

• Day-to-day IT helpdesk support to end-users on all applications like ERP, POS, and website within the group
• Work with Marketing, Finance and Operations to perform updates to Point-of-Sales master data and configurations
• Assist in documenting process flows, test case scenarios and training guides
• Liaise with HQ IT for all group initiatives, protocols and systems implementation
• Support and manage store opening projects across multiple regions

REQUIREMENTS:

• Degree/Diploma in Computer Science or related studies with 1 to 3 or more years of working experience
• Must have working experience in at least one POS and/or ERP systems
• Must have good Excel formula skills, basic SQL query skills
• Positive attitude with a team-player mindset with good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Experience working in Retail and/or F&B industry will be an added advantage
• Occasional travelling might be required

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Our Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for IT Support Specialists to be part of the project team, able to maintain, upgrade and manage our in-house system development software, hardware and networks.

IT Support Specialist (EAST)

Responsibilities

• Perform 1st level technical support which includes troubleshooting and maintenance of computer systems, servers, switches and routers, printers, network storage systems etc.
• Perform system monitoring for system application and hardware health status
• Provide helpdesk function to users
• Support system engineers in various daily, weekly and monthly preventive tasks.
• Generate and maintain technical documentation, manuals and IT policies
• Perform any other ad-hoc tasks as assigned

Requirement

• Higher Nitec/ Diploma/ Degree in IT related fields or Electronics/Electrical/Aerospace/Mechatronics Engineering with IT knowledge
• No experience is needed. Graduates with passion in IT are welcomed
• Self-motivated, self – discipline and a service mindset
• Independent, commitment and willingness to learn
• Able to start work immediately or within a short notice is an advantage
• Possess class 3 driving license

Other Information

• Training will be provided

Interested applicants, please email your updated resume (in MS Word or PDF) to [email protected] indicating availability date, current and expected salary. Only short-listed candidates will be notified.

About Us

Established by a group of visionaries, UniOracle Alliance (UOA) has reached the pinnacle of the financial services industry by nurturing talents from diverse backgrounds. With a strong commitment to integrity, we provide professional financial advice and deliver a first-class service experience to our esteemed clients and working partners.

We believe that a cohesive working environment is essential to a joyful lifestyle and the foundation of a great career. Dominated by a group of young, vibrant, and dynamic entrepreneurs, we at UOA work hard and play hard as we come together to Aspire, Adapt, and Achieve in this life-changing and rewarding pursuit.

The true value of our business is summarized simply in our UOA mission statement: "Betterment of Self through Betterment of Others." The emblems of our success reflect the number of lives we have touched and inspired.

Job Summary:

The Sales Support will be responsible for providing administrative and sales support to the company. The successful candidate will be highly organized and detailed oriented, efficient, and able to multitask in a fast-paced environment.

Responsibilities:

• Provide administrative support by managing paperwork, organizing files, and handling correspondence.
• Assist in sales-related tasks, such as preparing reports and coordinating activities.
• Schedule appointments, meetings, and calls, and ensure that they are prepared and on time for all engagements.
• Prepare presentations and reports.

Requirements:

• No experience required.
• Minimum local Polytechnic Diploma qualification.
• Proficient in Microsoft Office.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proactive and able to work independently.
• Singaporean only.

Benefits:

• Salary: $2500 & above
• Training and support to ensure your success.
• A positive and collaborative work environment.
• Embrace a safe fail environment that encourages learning from mistakes, fostering creativity and innovation.

Shortlisted candidates will be notified via WhatsApp text for interview arrangement.

We are seeking a highly organised and detail-oriented assistant to join our team!

As a Support Assistant, you will provide support to our departments, ensuring seamless day-to-day activities.

Responsibilities:

- Assist in various projects that aim to improve operational processes

- Coordinate with different departments ensuring that projects are completed on schedule

- Able to be on-site to conduct on-site records when required

- Participate in process, system improvement and disscussions

- Support tasks assigned by various departments and managing relationships

You will be a good candidate if you are:

- Outgoing and friendly

- An all-rounder with good interpersonal and management skill

- Ability to excel independently

- Attention to details and meticulous

- Able to work well under pressure

- Cultural sensitivity to deal with various nationalities and ethnic groups

- Proficency in microsoft excel is advantageous

- Holds a class 3A licence, not required but advantageous

- No experience needed/ training provided

Working Hours:

5.5 Working Days

Benefits:

- Annual Leave and medical benefits

- Opporunity to work with a dynamic team

Interested applicants please apply with

- Last drawn salary

- Earliest date/month available

• Provide IT support for Vessels via remote tools or vessel visit if required;
• Support and ensure normal IT server operations within the company and vessels;
• Ensure that Company’s IT Policy is updated and adhered to;
• Maintain and update Office Hardware inventory
• Administer Company's Marine ERP's;
• Ensure that backup and replication is done for ERP's and office servers
• Conduct IT training for new users or technologies;
• Coordinate with vendors and service providers when required;
• Actively explore and deploy new software/hardware, unit standards, policies and procedures and effectively manages to achieve them when required;
• Prefarable 3 years of experience in IT support in a shipping (marine) will be added bonus.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Description:

• Contributes to the growth of the e-commerce business by enhancing the customer experience, executing customer order fulfilment and maintaining the technology and infrastructure.
• Responsible for performing data analysis to generate data-driven commercial insights and managing relationships with partners.
• Contribute to revenue and profitability growth across digital platforms
• Monitor sales, promotions, marketing and social media programmes and/or activities over digital platforms and to identify strategic business partnerships
• Coordinate with cross-functional teams on execution of brand, marketing and e-Commerce activities
• Implement customer retention and loyalty programmes
• Monitor fulfilment of customers' orders via store pickup or delivery service
• Coordinate order processing, delivery and returns of customer orders
• Develop, create, and publish high-quality, engaging content (images, videos, graphics, etc.) for various e-marketplaces and social media platforms including Facebook, Instagram, Twitter, LinkedIn, Xiao Hong Shu and TikTok etc.
• Plan, coordinate, execute and host daily live streaming on Shopee, Tiktok, META and other platforms as assigned.
• Track, analyze, and report on content performance and live streaming metrics to continuously optimize and improve strategies.
• Account / Client Relationship Management with the various stakeholders
• Manage a pool of part-time or ad-hoc content creators and live streamers
• Stay up-to-date with the latest social media trends, tools, and best practices to keep our content fresh and relevant.

Requirements:

• Preferably with at least 2 years of experience in e-commerce marketing for FMCG or any related field
• Strong passion in digital and ecommerce environment
• Strong proficiency in using social media platforms and tools (e.g., Facebook Live, Instagram Live, YouTube Live) and e-commerce platforms such as Shopify
• Excellent visual storytelling skills & on-camera presence with a keen eye for aesthetics and details.
• Proficiency in video editing software.
• Excellent written and verbal communication skills in English & Mandarin.
• Ability to work independently and as part of a team.

Job Responsibilities

• Assist the HR Manager to process the full spectrum of payroll related matters
• Prepare weekly and/or monthly reports in a timely and accurate manner
• Prepare monthly payroll transactions
• Responsible for work pass administration such as work pass applications, renewal, cancellation and issuance
• Manage HRIS (e.g. employees' records, leave, attendance, entitlements, etc.)
• Ensure timely and accurate submissions for government and related claims (e.g. childcare leave, maternity/paternity Leave, NS makeup claims, income tax etc.)
• Manage Doctor's roster matters
• Provide advice and handle employee inquiries on HR-related matters
• Assist the HR Manager during performance appraisal
• Support in learning and development matters
• Support in recruitment and selection matters
• Support the team for company-wide events and/or activities
• Any other ad-hoc matters

Job Requirements

• Bachelor’s Degree or Diploma in related field
• Minimum of 3 years of HR experience
• Fluent with the MOM guidelines and Employment Act
• Meticulous with an eye for details
• Able to multitask in a fast paced environment

Additional Information

• Working hours: 5.25 days work week, with one half Saturday per month WFH
• Work location: No. 2 Jurong East Street 21 #04-70 Singapore 609601 (within walking distance of Jurong East MRT station)

We are looking for a dynamic, resourceful, and ambitious Event Specialist to join our fast-growing team. The successful candidate will be responsible for supporting the client’s marketing activities, campaigns and events management. As part of the Account Servicing team, you will be developing marketing campaigns to generate leads across marketing pillars such as events, campaigns, and media buys. You will be responsible for working with an ecosystem of companies that provide data, tools, and services that maximize the performance of marketing. This role is responsible for leading marketing initiatives across partner types, including comarketing, content development, thought leadership, and events.

Why Join Us?

• Besides Tai Seng MRT
• Medical/Insurance benefit
• Fun and Friendly working environment
• Hybrid Working Style

Job Description:

Account Management

• Serve as the event/marketing support team for all current clientele and its active projects.
• Project manage and ensure the timely, successful, and profitable delivery of our client’s creative solutions according to their business needs and objectives
• Be part of supporting the client's campaign and an informed expert on the products and solutions.
• Contribute effectively in any incoming brief/project discovery phase - discover and identify the client's business pain points, SWOT, and landscape.
• Collaborate with the creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions
• Forecast, prepare, and track key account management metrics in the company's CRM platform to ensure the account timeliness of billing.
• Communicates the client's goals/objectives and represents the client's interests to the team
• Work closely with the creative team to maintain a continuous communication of project status to identify potential issues and opportunities within or related to the project
• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client
• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis
• Maintain the Account team archive library
• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability
• Negotiate and liaise with third-party vendors/caterers for quotations and event setup requirements
• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

Job Requirements:

• 2 - 4 years of work experience, ideally with 1+ years’ experience focused in B2B marketing, especially IT industry
• Relevant experience in MICE, Hospitality/Tourism or a relevant industry knowledge
• Experience in partner marketing, lead generation campaigns, events, or media buy is preferred
• Strong marketing background with a track record in strategizing, executing, and measuring performance and creative marketing campaigns end-to-end
• Develop, execute and manage highly effective advertising campaigns and media plans to drive traffic and awareness.
• Propose creation of relevant and engaging digital content for publishing onto various digital platforms
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans.
• Experience collaborating with cross-functional teams and managing stakeholders
• Excellent computer knowledge of PC environments with proficiency in Microsoft Word, PowerPoint, and Excel Writing and proofing skills are also required
• Relevant experience in digital marketing &/or performance marketing.
• Experience in SEM, SEO and SMM skills.
• Experience growing SEO traffic and organic lead acquisition. Familiar with on-site SEO best practices and knowledge of ranking factors and search engine algorithms.
• Experience in launching campaigns across a variety of channels including email, ads, web, social, events, and more.
• Excellent communication skills (written and verbal), administrative skills and negotiation skills
• Independent personal motivation and initiative, as well as discipline and good judgment
• Ability to work independently, organized, dependable, detail-oriented and work well under pressure
• Team player with a cooperative spirit Quick learner, efficient and high sense of urgency

Go-To-Market - Sell Out Management

• Responsible for management of promoters of assigned products in Singapore and responsibility includes (not limiting to) payroll management, attendance, discipline, deployment and motivation of promoters.
• Act as gate keeper to disseminate directions & sales strategies to promoters as well as handles and gathers market intelligence information.
• Develop strategic actionable plans and actions to achieve the assigned sell-out targets of assigned products.
• Conduct regular store visit and make improvement actions to enhance inhouse share of each stores.
• Participate in regular internal & external meetings and share sell-out insights to relevant stakeholders.
• Customer experience with aim to increase sales and customer shopping experience.
• Stay abreast on market dynamics, competitive benchmarking and consumer insights and trends to develop better sales and marketing strategies.
• Responsible to regularly track, analyze, interpret campaign performance and make necessary reporting to discover insights for effective business decisions and strategies to enhance store & sales performance.

Education level and/or relevant experience(s)

• Diploma/Degree (Min) preferably in business administration, marketing, Sales management.
• Min. 3 years working experience in retail operations or consumer electronics industry.
• Min. 2 years experience of promoter management.

Knowledge and skills (general and technical)

• Strong business and commerce acumen.
• Strong project management skills with ability to handle multiple projects and work with cross functional teams.
• Proactive problem solver with strong attention to detail.
• Strong analytical and data mining skills.
• Strong sense of customer centric mindset and demonstrate good understanding of consumer behaviorism, brand management and shopper marketing.
• Excellent negotiation, communication and presentation skills.
• Positive mindset with passion to achieve assigned KPIs.
• Able to work independently and excellent agility to work in a fast pace environment

Responsibilities:

• Developing Partnership Opportunities and establish membership offerings.
• Plan and manage membership activities to engage member base.
• Collate market intelligence and engagement of different industries to improve membership services.
• Coordinate and work with internal cross-functional departments to support the planning, management and completion of assigned projects.
• Monthly report on business opportunities, partnership engagement and project developments.
• Ad hoc projects as per assigned.

Requirements:

• Degree/Diploma in Business/Marketing/Arts Discipline.
• Strong interpersonal and communication skills and able to engage prospects and partners.
• Strong interest in understanding business offerings from various sectors to create marketing opportunities.
• Able to analyze data and possessed report writing skills
• Work well independently and in teams

LAWHUB LLC's established Conveyancing and Real Estate Department invites applications for the following:

1) Conveyancing Executives with at least 1 to 2 years' experience to handling private property conveyancing matters (purchase/ refinancing/ BUC etc).

2) Admin Executive to handle general conveyancing support work. Training will be provided.

Successful candidates can expect to work in a challenging and nurturing environment as well as an attractive remuneration package.

Please send in your resume to The Recruitment Director, 490 Lorong 6 Toa Payoh #03-10 HDB Hub Singapore 310490 or email [email protected] or call Sharon at 9066-7666 (HP) to arrange an appointment.

Job Description:

1. Schedule and assign specific duties / roles to cleaners and lead team members to perform cleaning activities. Ensure cleaners to adhere to the cleaning standard and procedurer.

2. Experience of operating cleaning machines, scrubbers, hi-jet, etc; and provide training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimizewaste and/or misuse.

4. Daily report to operations manager onthe job site situation

5. Help operations manager and be thefirst contact person to handle any complaints and feedbacks from Clients.

6. Any other duties assigned by operations manager.

Job Requirements:

1. At least 3 years' experience in similar role in cleaning sector.

2. Hardworking attitude, able to work atheight and move 20 Kgs of weight.

3. Able to work overtime including weekends and public holidays; willing to alternate between Night and Day shift when required.

4. Able to float to work in island wide locations.

5. Able to use simple Office Software and willing to undertake paperwork duties aswell.

6. Good attitude and hard working. Must be physically fit.

7. Long hour standing jobs.

Job Responsibilities:

• Configure and setup end user machines such as desktops and laptops.
• Provide end user support to internal colleagues.
• Diagnose IT issues and escalate to internal IT team or external vendor where necessary.
• Performs 1st tier basic IT support role to support end-users computing needs by adopting standard ITIL processes
• Keeps track/monitor end-to-end change request (CR)
• Assist infrastructure team to gather additional information from end users related to CR
• Keep track of all end-user computing software licenses, assets inventory and accessories/peripherals
• Perform data purging activities as and when requested by clients

Technical Skillset:

• Knowledge of Microsoft desktop operating systems and desktop software
• Windows 7, Windows 8.1 and Windows 10
• Excellent hardware and software problem solving skills
• Ability to seek solutions to problems using one’s own resources

Job Requirements:

• NITEC or higher in Information Technology
• Candidates without working experience are encouraged to apply as well
• Candidate must be able to multi-task and able to work under pressure and manage stress effectively

Interested candidates may APPLY NOW or email us at [email protected]

We are seeking a skilled and motivated IT Technician to join our team. The ideal candidate will possess strong technical expertise, excellent problem-solving skills, and a passion for delivering exceptional IT support. If you have experience in IT troubleshooting, hardware/software maintenance, and providing user support, we want to hear from you. This role will report directly to the Head of Customer Experience.

• Working Location: Bugis Flagship Store
• Working Hours: Mondays to Sundays, 11.00 AM - 9.30 PM
• 5 Days work week

Key Responsibilities:

• Troubleshoot and diagnose computer problems. Notebooks, Smartphones, and tablets as well
• Install new software and hardware on computers
• Identify and resolve hardware or software issues
• Maintain accurate records of work done and time spent on each job
• Provide excellent customer service, handle client inquiries, and follow up after jobs are completed
• Stay up-to-date with the latest technology trends and advancements
• Collaborating with other service centers and partners on repair services

Requirements:

• Higher Nitec in Computer Science, Information Technology, and above or a related field
• Proven experience as an IT Technician or similar role
• Strong knowledge of computer hardware and software systems, including Windows and Mac OS
• Expertise in diagnosing and troubleshooting computer problems
• Ability to multitask and prioritize work assignments
• Excellent communication skills, both verbal and written
• High attention to detail and accuracy

BROAD FUNCTION

A dedicated and proactive IT Support Engineer with a strong foundation in supporting environments primarily consisting of Windows devices and the Microsoft 365 suite.

Manage IT assets and responsible for troubleshooting/repair, providing technical support, and ensuring seamless end-user IT operations.

Effectively support the organization's IT needs, contribute to a positive user experience, and grow within the role.

ROLES AND RESPONSIBILITIES

• Provide Technical Support: Ensure timely and effective resolution of technical issues related to windows devices and Microsoft 365 applications, minimizing downtime and maintaining productivity.
• Enhance User Experience: Deliver high-quality customer service and support to end-users, ensuring their IT needs are met and they are satisfied with the solutions provided.
• Maintain IT Infrastructure: Assist in the maintenance and optimization of the IT infrastructure, including performing routine updates, backups, and system monitoring to ensure smooth operations.
• Support IT Projects: Contribute to various IT projects and initiatives, providing support and collaborating with the IT team to achieve project goals and improve IT services.
• Develop Technical Skills: Continuously learn and develop technical skills to stay updated with the latest technologies and best practices, enhancing the overall capability of the IT support team.
• Documentation and Reporting: Create and maintain detailed documentation of IT processes, procedures, and troubleshooting steps, ensuring knowledge is shared and easily accessible within the team.
• User Training and Education: Conduct training sessions and create user guides to help end-users effectively utilize Windows devices and Microsoft 365 applications, promoting best practices and reducing common issues.
• On Rotating Roster: Provide standby support during off-office hours and weekend on a rotational basis.
• Ad-Hoc Assignments: carry out any other tasks assigned by the Supervisor or Reporting Officer.

EXPERIENCE

• Technical Support: Provided first-level support to users, resolving issues related to Windows devices and Microsoft 365 applications. Assisted in setting up new workstations and configuring user accounts.
• Incident Management: Logged and tracked support tickets using IT service management tools. Ensured timely resolution of incidents and escalated complex issues to senior engineers when necessary.
• System Maintenance: Performed routine maintenance tasks such as software updates, system backups, and virus scans. Monitored system performance and implemented necessary optimizations.
• User Training: Conducted training sessions for end-users on best practices for using Windows devices and Microsoft 365 applications. Created user guides and FAQs to assist with common issues.
• Collaboration: Worked closely with the IT team to support various projects and initiatives. Participated in team meetings and contributed to the continuous improvement of IT services.

SKILLS

• Technical Support: Proficient in diagnosing and resolving hardware and software issues on Windows devices. Experienced in providing remote and on-site support to end-users.
• Microsoft 365: Skilled in managing and troubleshooting Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. Familiar with user account management and license allocation.
• Windows OS: Strong understanding of Windows operating systems (Windows 10/11), including installation, configuration, and maintenance. Knowledgeable in Active Directory for user and group management.
• Networking: Basic knowledge of networking concepts such as TCP/IP, DNS, DHCP, and VPN. Capable of troubleshooting connectivity issues.
• Customer Service: Excellent communication and interpersonal skills, with a focus on delivering high-quality support and ensuring user satisfaction.
• Documentation: Ability to create and maintain detailed documentation of IT processes, procedures, and troubleshooting steps.

QUALIFICATIONS

• Diploma or Bachelor's Degree in IT with minimally 3-5 years of relevant experience.
• With relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, Azure Fundamentals, CCNA, or equivalent will be an advantage.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Presales Consultant to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Deliver pre-sales technical assistance for specific products to both customers and partners.
• Collaborate closely with the Sales team to develop and position solutions for market readiness and customer proposals.
• Analyze customer IT and business needs.
• Conduct/Provide cybersecurity strategic solution selling, product demonstrations, showcase cybersecurity solutions, and Proof of Concept (PoC).
• Work with solution vendors to develop business proposals, and respond to RFI/RFP requirements.
• Conduct in-house lab tests to validate proof-of-concept setups, network designs, and deployments for new products and features.
• Stay current on competitive solutions, products, and services in the market.
• Offer regular updates on new product developments to internal sales teams.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 1 years’ relevant experience.
• Knowledge on Security Service Edge product is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

About Us

We are a startup aiming at providing tele-healthcare services to patients and elderlies. We have a strong shareholder base including investors from the US, China, Malaysia and Singapore.

The Project

We are working on a project to implement and localize an AI-facilitated tele-healthcare system from the US in Singapore and other regional countries.

Job Duties

• Work with the system development and operating team in the US to understand the system.
• Find out the differences on the legal and practical requirements on medical data handling in the US and the targetted countries where the system will be implemented and localized.
• Work with the IT team in China to implement and localize the system according to local laws and regulations.
• Develop new functions for the system according to user requirements.
• Maximize the value of the data collected from the system.

Job Requirements

• Over 8 years of experience in IT project implementation.
• At least 3 years of experience in artificial intelligence, machine learning, data analysis with focus on cloud-based AI/ML workloads.
• Experience in data governance, security, modeling, data warehouse, etc.
• knowledge of regulatory compliance (Personal Data Protection Act, General Data Protection Regulation, Protected Health Information, etc.), cyberseurity, risk management.
• Strong leadership and project management skills, including working experiene with cross-functional cross-cultual teams.
• Excellent communication and presentation skills, capable of interfaing with shareholders, senior managment, healthcare practitioners and system end users.
• Proficient in Chinese preferable.

Working Location

Singapore, with some travel requirements

Responsibilities:

• Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.
• Implement and manage security protocols, including access controls, backups and firewalls.
• Monitor, troubleshoot IT systems, including security system and networking.
• Manage servers, email systems, CCTV, HR system and others.
• Set up user accounts and PC workstations, Apps etc.
• Ensure the efficiency and reliability of IT infrastructure.
• Support web development and maintain Company portals.
• Maintain and support the Dynamics NAV ERP system.
• Conduct programming and develop Apps to support business operation.
• Provide IT support to internal and external users as needed.
• Maintain all IT related documentation and policies up to date.
• Perform other tasks as required.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Minimum Diploma in IT, Computer Engineering, or a related field.
• Knowledge of system security, networking and database management.
• Good programming skills, with app development experience is a plus.
• Familiarity with access control, CCTV, and alarm systems is an advantage.
• Experience supporting: Microsoft Dynamic Navison ERP
• Experience supporting User, Network

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

You will lead the Managed Services team. Will need to focus on maintaining good relationships with clients and improving the company's services to fulfil the client requirements. An SDM will have both technical and administrative role where they help resolve technical problems and manage team performance.

An SDM is responsible for the planning, management, coordination and financial control of a project. He/She has to ensure the project is completed on time and within budget and the project's objectives are met. SDMs’ oversee the overall flow of the project to ensure the desired result is achieved, different interests involved are satisfied and the most efficient resources and methods are used.

KEY RESPONSIBILITIES

• To manage the overall activities of the whole Services support team, schedules the activities and staff rosters, provides instructions and reports to The Company on a regular basis and highlights critical issues requiring The Company’s decision.
• To provide an overall control layer to the delivery of the Managed Service, ensuring that the ITIL based processes and procedures are agreed & adhered to within the scope of the service. The SDM also acts as the single point of contact for the service, allowing the Customer access to information and actions regarding service activities.
• The SDM shall work with any external project teams which may be engaged by The Company from time to time for any adhoc projects for the purpose of ensuring operations continuing to be smooth and process and systems documentations to be updated if necessary.
• The SDM will own the service provision and provide a primary point of contact to the Customer for all service-related issues.
• The SDM will drive implementation and on-going adherence to the ITIL processes, including customer service improvements.
• The SDM will manage service delivery to ensure the maintenance of a fully functional, reliable, and secure IT environment, and continuous service improvement within the scope defined in the services above.
• The SDM will ensure a co-ordinated approach is taken to the delivery of all services including the management of interdependencies and risks.
• The SDM will ensure incidents, major or otherwise, are resolved according to agreed service levels and in accordance with agreed processes. The SDM will co-ordinate the activities between the managed service team and third-party vendors in the resolution of such incidents.
• The SDM will perform management of change to the assigned live environments while maintaining the accuracy of associated systems documentation.
• The SDM will Report on service delivery through the provision of monthly service review reports and incident reports as agreed.
• The SDM will provide advice and guidance on any matters relating to The Company IT environment.
• The SDM will Maintain satisfaction with the service delivered to the user community and the business. This will include the management of complaints and acting as an escalation point when appropriate.
• The SDM will ensure a shared process and procedure documentation is maintained, either in a service Operations Handbook or in Knowledge Base articles. These will be shared documents between The Company and The Supplier. The SDM will be responsible for ensure the documentations completeness, accuracy and in a timely manner.

JOB REQUIREMENTS

• Able to demonstrate the ability to undertake the above responsibilities
• A passion for Service Improvement
• Experienced Service Management professional
• ITIL Qualified
• Previous experience as a Team Lead or demonstrable experience in leading virtual teams
• Experience of managing 3rd parties and 3rd party delivered services
• Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines
• Excellent leadership and people management skills
• Excellent written and verbal communication skills
• Willingness to support and mentor junior staff
• Excellent customer facing/customer service skills
• Able to work under pressure and meet deadlines
• Able to demonstrate a high degree of flexibility including shift and out of hours working
• Excellent organisational skills
• Able to manage sensitive and sometimes confidential information
• Self-motivation and able to take responsibility
• Able to manage and prioritise and tasks and time efficiently
• Able to demonstrate initiative and a proactive approach to daily tasks

Qualifications:

• Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

Job Description:

The candidate is responsible for driving client satisfaction, increasing retention and lifetime value for the business. He/She ensures the clients derive optimal value from the use of products and services. He develops programmes to onboard the clients and manages the entire onboarding process, determining key milestones with clients and celebrating achievement of milestones. He engages the clients to gain insights on usage and satisfaction with the organisation’s products and services, formulates plans to address challenges for the clients, and helps the clients derive greater value. He analyses client data to enhance the client experience and satisfaction, and at the same time identifies opportunities for up-selling and cross-selling.

He works in a fast-paced and dynamic environment, and visits clients' premises as and when required. He is familiar with client relationship management and sales tools, as well as customer service frameworks and practices. He is knowledgeable of best practices pertaining to the use of the organisation's products and services, and the clients’ industry and business needs.

The candidate possesses strong analytical and problem solving skills. He is able to build and sustain relationships with clients, and is seen as a trusted advisor. He is a creative thinker, patient and client-oriented.

The candidate plans projects and takes ownership of the successful implementation and achievement of project objectives. He/She defines project resources, manages project progress, and facilitates interaction and tasks of various parties to reduce the risk of overall failure. He develops and identifies advances/opportunities in project management to improve timely delivery of projects and efficient use of resources. He ensures the adoption of project process framework and practices.

He works in a team setting and is knowledgeable of project management practices, methodologies and tools, as well as process framework.

The candidate is an effective team player who manages project timelines, stakeholders, deliverables and resources in a structured manner. He adopts an analytical and strategic approach in developing and communicating solutions that meet project objectives and stakeholder needs.

He/She needs to adhere to ISO27001 policy and procedure.

Desired Candidate Profile:

1. Educational Background

· A degree in Information Technology, Business Management, or a related field.

· Certifications in project management methodologies (e.g., PMP, PRINCE2, or Agile).

2. Technical Skills

· Familiarity with client relationship management (CRM) and sales tools.

· Knowledge of customer service frameworks and practices.

· Understanding of the ISO27001 standard and related policies and procedures.

3. Industry Knowledge

· In-depth understanding of IT products and services.

· Familiarity with the client’s industry and business needs.

4. Experience

· Proven track record in client management, onboarding, and retention strategies.

· Hands-on experience with project management practices, methodologies, and tools.

5. Soft Skills

· Strong analytical and problem-solving abilities.

· Excellent relationship-building and communication skills.

· Strategic and creative thinker with client-oriented behavior.

· Ability to work in a fast-paced and dynamic environment.

6. Project Management

· Ability to plan, define resources, and manage project timelines, stakeholders, and deliverables.

· Skilled in identifying risks and opportunities to ensure project success.

7. Work Environment Adaptability

· Ability to visit clients' premises as required.

· Effective team player capable of collaborating in a team setting.

8. Personal Attributes

· Patient and empathetic in handling client challenges.

· Seen as a trusted advisor by clients.

To submit your application, please click the link below:

https://sg.quickhr.co/view_job.php?jd=NXF1aWNrX2hyX3JlY3J1aXRtZW50&cd=NDAyMnF1aWNrX2hyX3JlY3J1aXRtZW50

The Scientific Sales Support and Executive Assistant to the General Manager plays a dual role mainly in facilitating sales operations while providing some essential administrative support to the General Manager. This position involves mainly in coordinating sales activities with some schedule management activities and ensuring efficient communication amongst teams.

Key Responsibilities:

• Sales Support:Provide administrative assistance to the Sales Division, including sales order processing, generating reports, and preparing quotations.
  Compile and manage tender documents for submission.
  Coordinate and assist in sales and marketing activities, ensuring alignment with overall business goals.
• Reporting and Analysis:Generate and analyze sales reports, presentations, and performance metrics to support decision-making.
  Conduct research and compile data for strategic initiatives.
• Relationship Management:Build and maintain strong relationships with existing and potential customers, ensuring high levels of service and satisfaction.
  Build and maintain strong relationships with existing and potential suppliers.
• Administrative Support:Assist the General Manager with daily administrative tasks, including calendar management and meeting coordination.
  Prepare and organize meeting agendas, minutes, and follow-up actions.
• Communication and Liaison:Serve as a point of contact between the General Manager, Sales Division, and other departments.
  Collaborate with Operations and Finance on internal workflows and processes.

Qualifications:

Education and Experience:

• A university degree or equivalent in a Science-related field.
• At least 3 years of relevant sales support experience.

Skills:

• Strong organizational and multitasking abilities.
• Able to work independently and under pressure.
• Creative thinking, problem solver and resourceful.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.

Attributes:

• Detail-oriented with a proactive approach to problem-solving.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong interpersonal skills and a professional demeanor.

Candidates with limited or no Executive Assistant experience will also be considered.