Job Description

• Industry/ Organization Type: Engineering (Valves & Piping)
• Position Title: Sales Operations
• Working Location: Ubi (near MRT)
• Working Hours: 5 days (Mon - Fri, 9am - 6pm)
• Salary Package: Basic Salary + AWS + VB
• Duration: Permanent

Key Responsibilities

• Assist the Sales & Business Development Department, focusing on the Building Services business unit to boost sales and enhance company profitability.
• Preparing documents such as quotes, meeting notes, project inventories, and sales reports.
• Identifying sales leads through platforms like LinkedIn, BCI, etc.
• Conduct market research to pinpoint opportunities and trends.
• Coordinating and negotiating to secure the best prices from suppliers for product procurement.
• Ensure timely customer payments and support core business processes as needed.
• Effectively communicate all information gathered or created to your direct supervisor and management.
• Other tasks assigned by the Superior and Management.

APPLY NOW!!!

• Excellent communication skills and the ability to build good interpersonal relationships.
• Ability to work under pressure and meet tight deadlines.
• Organized with the capability to multitask and maintain focus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71680 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Highlights:

• Japan MNC
• Permanent job opportunity
• 5 days work week, normal office working hour
• Great remuneration & benefits
• Great career progression
• Location: Central

Responsibilities:

• Manage configuration, testing, and maintenance of network infrastructure, including routers, switches, Wi-Fi, firewalls, and servers, Windows, MS O365 and antivirus.
• Network Maintenance and Support: Perform routine maintenance tasks on network devices, including firmware updates, patches, and configurations. Troubleshoot and resolve network issues, ensuring minimal downtime.
• Monitor network performance and proactively address bottlenecks or anomalies.
• Firewall Management: Configure, manage, and maintain Check Point firewalls to ensure network security.
• Implement and maintain firewall policies to control traffic and protect against threats.
• Switch Management: Configure and manage Cisco switches, ensuring optimal performance and network segmentation.
• Troubleshoot and resolve LAN/WAN connectivity issues.
• IT Projects: To participate in various related projects such as machine/hardware refresh and software refresh and improvement work, replacement works or new implementation initiatives.
• Cloud Infrastructure Management: Configure, manage, and maintain cloud infrastructure on AWS or Azure to ensure scalability, reliability, and cost-effectiveness.

Requirements:

• Degree in Computer Science or its equivalent.
• 3 years of relevant IT experience with hands on experience in servers and networks.
• Hands-on experience in network equipment vendors such as Cisco, Aruba.
• Hands-on experience on administrating on premise’s Windows Server and Linux Operating System, VMWare vSphere and Hyper-V.
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune.
• Hand-on experience with implementing and configuring Azure & Amazon Web Services cloud technologies.
• CompTIA A+ or Microsoft Certification will be added advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or kindly send your resume in MS WORD format to [email protected] with the following infomation provided.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities

Prepare sales quotations and receive sales orders.
Prepare delivery order, invoice and other relevant documents.
Liaise with suppliers/customers on delivery and stocks inventory / entries.
Provide support, including procedural documentation and relevant report.
Install and configure computer hardware, software, systems, networks, printers and scanners.
Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
Establish good working relationships with customers and other professionals.
Any ad-hoc assigned as instructed by manager.

Requirements:

Positive attitude & independent
Experience and knowledge in office system furniture or commercial carpet or interior design
Good contacts with interior Designer & Architect
Possess good interpersonal skills
At least 1 year of working experience in the related field is required
Preferably Entry Level specialized in Sales – Corporate or equivalent

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Marketing & Event Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ relevant experience.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Provide daily administration support including scheduling of meetings, planning team bonding activities and documentation, incidents and request handling for the department.
• Prepare weekly and monthly report for Management to review
• Conduct small group training for Service Request Readiness (SDR)
• Assist in maintaining IT asset inventory which include tagging and updating
• Liaising with vendors, purchasers, requesters, Finance and suppliers on discrepancy in documents such as POs and DOs
• Ensure proper documentation, incidents / request handling till closure
• Conduct period review and analysis of incidents / requests, monthly data extraction and report consolidation
• Execute IT service requests including coordination and communication with relevant support parties
• Provide recommendation and improvement, modification for existing SOP from time to time
• Initiate sourcing of hardware and software and obtain quotations for comparison to meet business units’ requirements
• Negotiate with external vendors for best terms and conditions of the purchases
• Keep track purchase summary
• Maintain records and databases containing information regarding company’s software, licenses and warranties

Requirements :

• Minimum 1 years of experience in an IT support or administration role
• Nitec / Diploma in Information Technology
• Ability to work independently and as part of a team
• Proficiency in MS Office
• Excellent communication and problem-solving skills
• Good interpersonal skills & office organisation skill

Please send your detailed resume in MS Word format to [email protected] with

• Education level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description

• Configure and manage critical systems, including Active Directory (AD), telephony, video conferencing, access points (AP), firewalls, VPNs, and more. Monitor and analyse the performance of LANs, WANs, and wireless networks to ensure optimal functionality.
• Configure laptops and desktops for new and existing staff, perform system backups, and handle disaster recovery (DR) as needed. Ensure all automatic system backups are in place.
• Apply system patches after hours to maintain system stability and security. Perform routine system checks to ensure continuous operations.
• Work with third-party support vendors to resolve technical issues. Participate in IT auditing and documentation to ensure compliance with company policies.
• Provide IT support for approximately 200 users, managing user accounts and roles within the ERP system. Troubleshoot login issues, assist with basic system navigation, and resolve minor technical problems.
• Monitor ERP system performance, address minor issues, apply updates, and generate routine reports for departments like finance, HR, and inventory. Customize reports based on user requirements.
• Maintain documentation for common IT processes, user guidelines, and troubleshooting procedures. Optionally, assist with creating and launching new business processes within the company.
• Perform routine backups, monitor system security, and follow compliance protocols under the guidance of the IT team.

Requirements

• Diploma or Degree in IT/Computer Science.
• Possess CCNA / Microsoft certification.
• Proven experience in providing technical support in a corporate IT environment.
• Experience with Veeam and Microsoft 365 administration.
• Familiarity with leading wireless vendors’ products (Cisco/Meraki, Aruba/HPE, Ruckus) is advantageous.
• Knowledge of virtualization technologies such as Hyper-V and VMware is a plus.
• Strong communication and administrative skills.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

Job Description

1. Overview of the Company’s IT Infrastructure:

• Team Size: The IT in-charge will support a team of approximately 30–40 employees.
• Key Software: Responsibilities will primarily include managing and troubleshooting: Microsoft Accounts: Including user management and support.
• SharePoint Server: For file storage, collaboration, and VPN access.
• Account Management: Oversee the number of users for both Microsoft and Adobe accounts.
• Equipment Management: Maintain and track IT equipment issued to staff, such as laptops, tablets, and related peripherals.
• Domain Management: Manage company domains, including DNS configurations, SSL certificates, and email domain records (SPF, DKIM, DMARC).
• While not immediately required, the IT in-charge may be sent for training on WESS System (operational software) and Infotech (HR and payroll software) to support these systems if needed in the future.

2. Day-to-Day Responsibilities:

• Provide support for Microsoft software and services, including account setup, troubleshooting, and updates.
• Manage SharePoint server access, monitor usage, and ensure data backups.
• Oversee and manage the number of user accounts for Microsoft and Adobe, ensuring licenses are appropriately allocated.
• Maintain an inventory of IT equipment (e.g., laptops, tablets, and accessories) and manage issuance to employees.
• Configure and maintain domain settings, including DNS records, email-related configurations (SPF, DKIM, DMARC), and subdomains.
• Renew and update SSL/TLS certificates and ensure timely domain renewals.
• Train staff on using Microsoft Teams and other core Microsoft services as needed.

3. Support and Troubleshooting Expectations:

• Employees will submit IT issues via a Google Form, and the IT in-charge is expected to resolve these issues within 3 to 5 working days if related to Microsoft, SharePoint, equipment, or domain configurations.
• Escalate issues outside of their scope (e.g., WESS System or Infotech) to the appropriate vendor or support contact.

4. Key Tools and Technologies:

• Manage and support Microsoft Services (e.g., Microsoft Teams, Office apps, and SharePoint).
• Oversee Adobe Accounts to ensure user access and compliance with license agreements.
• Monitor and maintain SharePoint Server and OpenVPN for secure remote access.
• Use domain registrar tools for DNS management, subdomains, and SSL configurations.

5. Security and Compliance:

• Ensure user accounts for Microsoft and Adobe meet security standards (e.g., password policies, multi-factor authentication).
• Monitor SharePoint backups and maintain readiness for disaster recovery scenarios.
• Secure IT equipment by ensuring proper configurations, access restrictions, and antivirus protections.
• Implement security features for domains, such as domain locking, SSL certificates, and two-factor authentication for domain registrars.

6. Team Training Responsibilities:

• Train staff on Microsoft Teams and other essential Microsoft tools to enhance productivity.
• Develop simple user guides for frequently used processes in Microsoft tools.

7. Performance Metrics:

• Meet the resolution timeline of 3 to 5 working days for reported Microsoft, SharePoint, equipment, or domain-related issues.
• Eoptimal allocation of user accounts for Microsoft and Adobe licenses.
• Maintain high uptime and accessibility for SharePoint server services.
• Ensure all IT equipment is inventoried, tracked, and issued effectively.
• Maintain up-to-date and error-free domain configurations and SSL/TLS certificates.

8. Expected Collaboration:

• Coordinate with department heads for user account requirements, IT equipment requests, and related support.
• Work with external vendors for advanced troubleshooting of SharePoint, Adobe, or domain services.
• Collaborate with management to recommend enhancements to Microsoft tools, SharePoint, IT equipment processes, or domain management strategies.

9. Onboarding and Initial Support:

• The IT in-charge will receive training on WESS System and Infotech software as a contingency for future support needs.
• Initial handover and training will cover current processes for managing Microsoft accounts, SharePoint, Adobe licenses, IT equipment inventory, and domain management.

d²X Expertise is a global IT Services company dedicated to Project Management, Service Management and Contract Management operations.

We provide to our customers, CxOs (CIO, CTO, COO, CEO) of multinational, or large international companies, a full range of services to secure their commitments.

Headquartered in France with offices in Belgium, Switzerland and Singapore. Our consultants have both a strong experience and the right soft skills to steer and manage multi-level projects and complex IT projects.

• Project Management: PM in infrastructure, solution, application, IT Project Office set-up, Business Analyst…
• Service Management: implement ITIL process, Service Catalog, SLA, KPI, Change Management, Service Delivery Management, Outsourcing Contract Management)
• Contract management: Transition Manager, Relationship Manager, Contract manager..

We serve key accounts across Asia & Europe in multiple industries which includes Manufacturing, Financial Services, Transportation & Logistics, Telecom.

KEY ACTIVITY

As an IT Operator, you will play a key role in overseeing the availability and performance of the IT systems, infrastructure, and processes that support our data operations. Your responsibilities will include proactively monitoring and addressing potential issues such as batch delays, FileSystem errors, and system anomalies.

Key Responsibilities:

1. Batch Job Management: Monitor end-of-day batch processes to ensure timely initiation. Conduct initial analysis of failures, perform recovery actions, and escalate to relevant stakeholders when needed. Check critical job milestones to ensure completion on schedule.
2. Application System & Infrastructure Monitoring: Continuously monitor alerts for any issues with applications, servers, services, disk space, or other system resources, and notify support teams when necessary.
3. Service Requests & User Support: Handle user requests such as running one-time jobs, scheduling new tasks, copying/resending files, troubleshooting transactional issues, and involving experts when required.
4. Software Release Support: Assist in supporting software releases by pausing and resuming batch jobs as needed, ensuring that all systems are operational for post-release user testing.
5. System Patch & Upgrade Support: Support the execution of regular system patches and third-party upgrades, ensuring minimal disruption during these activities.
6. Disaster Recovery & Business Continuity: Maintain awareness of disaster recovery plans to ensure continuous operations and minimize disruptions in the event of a disaster.

Required Skills & Experience:

• Batch Processing: Familiarity with batch job processing and troubleshooting.
• TWS (Tivoli Workload Scheduler): Proficient in TWS for creating and analyzing plans, as well as troubleshooting issues related to job failures and system resources.
• Scripting: Strong knowledge of Unix Shell scripting.
• TWS Administration: Experience with TWS functions, including installation, configuration, maintenance, and troubleshooting.
• Expert Troubleshooting: Expertise in resolving issues with the Master Domain Manager, FTA Unlinks, failed jobs, and full file systems.
• Ticketing Tools: Experience with Jira and HP Quality Center for managing and tracking issues.
• System Performance Monitoring: Proven experience in system performance evaluation and tuning to optimize efficiency.

Additional Responsibilities:

• Risk Management: Proactively identify risks and raise issues with the client team along with mitigation plans.
• Business Process Management: Support Business Continuity Planning (BCP) and process documentation/analysis.
• Leadership & Organization: Ability to plan, organize, lead, and manage tasks efficiently.

Communication & Coordination:

• Strong communication skills for collaborating with staff at all levels.
• Advanced customer service capabilities.
• Ability to schedule and facilitate meetings with both offshore and onsite teams.

Financial & Control Activities:

• Ability to detect anomalies in financial reports, budgets, and other documents.
• Experience in resource management and performance reviews.
• Capability to manage tasks related to forecasting, financial projections, and segregation of duties.

RESPONSIBILITIES

· Work closely with management to achieve task/projects

· Plan and manage the schedule for operations to fulfil projects timelines and requirements

· Respond to customers and plan operations to service past projects.

· Monitor operations manhours.

· Proper documentation for job filing and input information into sever

· Perform department administrative and operational tasks

· Undertake any other ad-hoc projects/duties assigned

JOB REQUIREMENTS

· 0830-1800 （Monday-Saturday）, alternate (Saturday)

· Fresh graduates are encouraged to apply, interested in IT

· Able to work independently and target-oriented in a stressful environment.

· Outgoing with good communication, negotiation, and problem-solving skills for engaging with internal and external parties to support project-related activities.

· Good with computing and Microsoft office

· Patient and willing to learn new scope of work

• Install, configure, test, maintain and troubleshoot staff workstation/ laptop hardware, software, etc
• Maintain & monitor office IT Security and Server Security (Windows Platform)
• Configuration and Troubleshooting of Firewall system, LAN and Wireless Network issue
• Monitor the performance of existing computer systems and IT infrastructures
• Implementing security protocols and procedures to prevent potential threats
• Creating user accounts and performing access control
• Inventory Management of software licenses
• Maintaining phone and attendance system with external vendors
• Provide IT and office maintenance support to all staff when needed
• Any other duties as and when directed by the Senior Management and IT Manager

Requirements:

• Singaporeans only
• Minimum Diploma in Information Technology or any related field
• Good knowledge of best practices in IT administration and system security with at least 1-2 years of desktop, helpdesk or IT experience
• Good analytical skills, problem-solving and time management
• Good communication skills
• A committed and responsible team player with good attitude to learn new challenges and also able to work independently

Interested parties, please submit your CV with current and expected salary to this JobsAD. Shortlisted candidates will be invited for an interview.

Job Summary: We are looking for an enthusiastic and motivated IT Intern to join our IT team. This position offers hands-on experience in the field of Information Technology, providing support to various IT projects and assisting in daily IT operations. The ideal candidate is eager to learn and grow in the tech field while contributing to the smooth functioning of our organization's technology infrastructure.

Key Responsibilities:

• Assist in troubleshooting and resolving hardware and software issues.
• Provide technical support to employees via helpdesk or on-site visits.
• Perform routine maintenance on IT equipment, such as computers, servers, and printers.
• Help with the installation and configuration of new software and hardware.
• Assist in managing network and system administration tasks.
• Support IT team in project management, data backup, and software updates.
• Assist in maintaining documentation related to system configurations, network diagrams, and IT policies.
• Participate in testing and implementing new IT solutions.
• Assist with user training on new systems or technologies.
• Other IT-related tasks as assigned.

Qualifications:

• Currently pursuing Information Technology, Computer Science, or a related field.
• Basic knowledge of computer hardware, software, networking, and IT security.
• Familiarity with operating systems (Windows, Linux, macOS).
• Strong problem-solving skills and ability to troubleshoot technical issues.
• Excellent communication skills and ability to work well in a team.
• Willingness to learn new technologies and take on new challenges.

This position based in Singapore is responsible infrastructure technical support for Asia Pacific (Singapore, Shanghai, Australia, Japan, Indonesia, Vietnam, Papua New Guinea) based ECOM employees (~300) and reports to Infrastructure Manager. This position has frequent contact with internal clients, peers, managers, and vendors.

Job Duties:

- Take ownership as single point of contact, provide response through phone or emails and consistently logging all ICT related issues into ticket management system.

- Unresolved issues, shall escalate to the next level of support.

- Follow up progress of outstanding issues to closure.

- Assist in ICT projects and other administrative tasks.

Responsibilities:

- Provide day to day Level-1 IT support to local and remote users (preferred English, Chinese reading)

- Deploy / troubleshoot PC / Copier / Printer / Phone and network peripherals

- Handle Windows desktop setup, software installation, troubleshooting, performance fine tuning and patching

- Take ownership, follow up, and resolve IT service request tickets

- Liaise with support teams and vendors

- Commission, Decommission Laptop, devices, and server rack equipment

- Manage laptop and IT device inventory, procurement, arrange DHL shipment and disposal process

- Manage user laptop backup

Job Requirements:

- Patient, easy approachable with friendly personality have strong interest in IT industry and service delivery.

- A strong team player.

- 2 to 3 years of IT helpdesk experience

- Possess positive working attitude and interpersonal skills

- Resourceful, able to work independent in a fast-paced environment to meet project deadlines at minimum supervision

Skills:

Diploma in IT-related field preferably Computer Science, Information Technology, Information System, Info-communications, Engineering, Science or its equivalent.

Proficient in Microsoft Windows 10, 11, Active Directory, Azure, Google suite (Mail, Drive, Meet)

Experience in networking (LAN, WAN, DHCP, DNS, TCP/IP, VPN, SSLVPN) with confident analytical troubleshooting skills.

Remote Support tools (Teamviewer)

Digital filing and document imaging system (Laserfiche)

Network security (Malware, Ransomware, Phishing)

Desktop App (Microsoft Office, Antivirus, Citrix client, VPN client, 7-Zip, Java run-time, multi-factor authentication tool, etc…)

Server rack (rack mount, cabling, Router, Switches, vLAN, RJ45 crimping tool, cable tester, Wireless Access Point, Desk Phone, Door access system, Video Conference, etc…)

About the role

Biztech Group Pte Ltd is seeking entry-level IT Engineer to join our dynamic team in the Paya Lebar East Region. As an IT Engineer, you will play a crucial role in providing top-notch technical support and maintenance for our clients' IT infrastructure. This is a full-time position that offers exciting opportunities for growth and development within our fast-paced, technology-driven environment.

What you'll be doing

• Provide comprehensive IT support and troubleshooting for hardware, software, and network-related issues
• Assist with the installation, configuration, and maintenance of computer systems, servers, and related equipment
• Design, implement, and support projects involving IT systems, including CCTV, door access systems, and other security solutions
• Conduct installation and troubleshooting for CCTV systems, access control systems, and related hardware/software
• Proactively monitor and maintain the health and performance of IT systems to ensure optimal uptime
• Collaborate with cross-functional teams to implement IT solutions and drive continuous improvement
• Liaise with clients to understand their technical requirements and provide efficient and effective support
• Contribute to the development and documentation of IT policies, procedures, and best practices
• Stay up-to-date with the latest technology trends and industry developments to provide valuable insights and recommendations

What we're looking for

• Minimum 1 year of experience in an IT support or engineering role, preferably in a similar industry
• Strong technical knowledge and hands-on experience with hardware, software, and networking technologies
• Experience with CCTV systems, door access systems, and related security solutions, including installation and maintenance
• Proven ability to manage and implement IT projects from planning to execution
• Excellent problem-solving and analytical skills to identify and resolve complex IT issues
• Effective communication and interpersonal skills to work collaboratively with clients and team members
• Ability to multitask, prioritize tasks, and work under pressure to meet deadlines
• Proven experience in providing exceptional customer service and support
• Certifications in relevant IT technologies (e.g., CompTIA A+, CCNA) would be an advantage

What we offer

• Performance-based bonuses
• Opportunities for overseas deployment
• Flexible work-life balance
• A collaborative and innovative work culture that will challenge and reward you

About us

Biztech Group Pte Ltd is a leading provider of IT solutions and services in the Paya Lebar East Region. With a strong focus on innovation and customer satisfaction, we have built a reputation for delivering cutting-edge technology and exceptional support to businesses of all sizes. Our diverse team of experts is passionate about driving digital transformation and empowering our clients to achieve their goals.

If you're an enthusiastic and skilled IT Engineer who is passionate about making a difference, we encourage you to apply now and join our dynamic team at Biztech Group Pte Ltd.

1. Leading the IT Team, conduct regular performance of all team Manager

2. Conduct regulate training of the entire IT team of staff

3. Maintain the best relation with our clients

4. Conduct regular check of our business SOP, amend and improve it if necessary

5. Recruit the most suitable candidate from oversea, and make sure they had enough related experiences

6. promote our business to local hotels and expends our business

7. Travel to over sea to recruit suitable IT candidate and promote our business

8. To design a software for the company internal operation using, link the operation team and admin team.

9. Maintain the software

10. Solve any problem faced

IT Specialist mission is to coordinate and optimize operational tasks linked to our IT applications' environments. To be the point of contact in South East Asia for all IT Support related matters. Covering Incidents and request management, providing on-site and remote support, participate and anticipate projects and collaboration between respective departments, take charge of general IT administration and documentation. Be the person of contact for all IT related issues.

Our client, a leading firm with Asia presence is seeking to recruit an IT Manager for their helpdesk division.

Location: Central Singapore

Job Responsibilities:

• Lead the IT help desk team to provide first and second level technical support for end users to resolve system related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• To ensure that the standard ITIL based service delivery processes are well adhered to
• To identify opportunities to improve, optimize and automate current workflows and services for the firm
• To work across the Applications, Infrastructure and Security teams to resolve cross-functional issues
• To provide training and creating awareness to users on adoption of new technologies and initiatives, including creating user guides and training materials
• To guide the team on how to resolve the issues by identification of the root cause
• Other duties as assigned

Requirements:

• Degree in Information Technology, Computer Engineering or its equivalent
• Possess at least 7 to 10 years of relevant working experience in the IT industry
• Experience with IT service management tools, incident tracking and prioritization
• Experience in Microsoft Configuration Manager or Prior experience in SCCM is preferred
• ITIL certification level 2 would be an advantage
• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of Anti-Virus protection console
• Online collaboration tools (MS Teams, Cisco Jabber, WebEx, Zoom, etc.)
• Good written and verbal communication

ADVANTECH is the world leader in Embedded & Applied Computing, eAutomation and Industrial & Network computing platforms. With a global presence and an extensive network of offices worldwide, we manufacture and integrate advanced industrial computing platforms and provide system expertise to system integrators for their solution needs.

In ADVANTECH, Our culture empowers our people to achieve their true potential and creativity. We believe in sharing success with our people and in listening to the many voices that work together to support our single vision. We are looking for aspiring talents to join our fast-growing and dynamic organization as:

Responsibilities:

This role accountable for effective support on IT related activities below:

• Collaborate with local HR and headquarter HRIS team to update and maintain accurate data within Advantech HCM databases.
• In charge of MIS to support all office equipment setup and maintenance, including security patch updates
• Liaise with HQ IT teams for support on new headcount on board request which include application for new email address, grouping, phone extension.
• Maintenance and troubleshoot for iCTOS system and reports
• Maintenance on Power BI existing dashboard which include importing of data and managing user access
• Ad hoc request relate to software support

Qualifications:

• Bachelor's degree in Information Technology or related field.
• Experience with Data Management and Analysis software, particularly in SQL Server, PowerBI and Denodo.
• Experience developing ASP.NET MVC applications with C# and Javascript.
• To have the relevant Technical skills to support existing and new computing devices like desktops, notebooks, network equipment with knowledge of Windows Operating Systems.
• Ability to work collaboratively in a team environment and communicate effectively with stakeholders at all levels.
• Ability to handle sensitive information with discretion and maintain confidentiality

We offer 5 days work week & attractive remuneration package for successful candidate

1. The Vendor shall ensure that the assigned Admin Support Staff(s) are suitably qualified to support the following:

1. End-User IT Resources

2. Monitoring of the desktops/laptops leasing schedule for various subscriptions;

3. Tracking of IT Equipment due for technology refresh;

4. Tracking of IT Equipment for incoming/outgoing officers;

5. Monitor and coordinate the deployment/collection of IT Equipment for incoming/outgoing officers;

6. Monitor leasing billing and verification.

1. WOG Services Administrative Support

2. Raising of Service Requests;

3. Monitor leasing billing and verification;

4. Monitor the software packaging and deployment status.

1. IT Asset Management

2. Manage the Configuration Management Database (CMDB);

3. Receipt of assets delivered;

4. Handover of assets to AFM for IT Resource provisioning;

5. Monitor the utilisation of hardware/software/licences;

6. Assist in assets disposal;

7. Asset Tagging.

1. General Support

2. Preparation, sending and uploading of advisories/announcements;

3. Administration of mailbox (handling of standard queries e.g. about tech refresh, printer, token replacement, etc);

4. Sourcing for small value purchase peripherals;

5. Testing of IT Services;

6. Physical Keys management;

7. Any other Ad-hoc duties when required.

1. Mobile Devices Support

2. Preparation of Mobile Devices;

3. GoMAX provisioning;

4. Apple/Google accounts creation;

5. GoMAX forms filling and submission;

6. Mobile OS upgrade and Software Installation/Uninstallation;

7. Monitor the various services billing and verification.

IT Administrator Job Responsibilities:

1. Provide IT Support and Assistance: Serve as the first point of contact for co-workers, delivering efficient and proactive support for everyday IT requirements, ensuring smooth operational workflows.
2. Hardware Maintenance and Troubleshooting: Offer comprehensive support for hardware, including printers, monitors, desktop PCs, laptops, and smartphones, ensuring seamless functionality and compatibility across various platforms.
3. Software Subscription Management: Monitor the expiration of key software subscriptions, including Windows OS, antivirus programs, Microsoft Office, Adobe products, Google Gmail, Network (Starhub) and etc. Obtain competitive quotations from suppliers and coordinate timely renewals to avoid disruptions.
4. Systems and Network Optimization: Conduct routine IT support activities to maximize system and network performance, ensuring continuous server accessibility to meet business operational needs.
5. Troubleshooting and Incident Response: Perform thorough troubleshooting of workstations, servers, network devices, and hardware failures, minimizing downtime and ensuring swift resolution to maintain productivity.
6. Data Backup and Recovery: Oversee and manage system backup processes, ensuring data integrity and the ability to restore critical systems effectively when required.
7. User Account Management: Configure and maintain user accounts, permissions, and passwords, adhering to security best practices and facilitating seamless access control.
8. Audio-Visual System Support: Set up and maintain audio-visual systems for meetings and presentations. Troubleshoot and resolve issues to ensure professional and uninterrupted events.
9. IT Solution Implementation: Configure and install IT solutions, such as Print Queue Management Software, at the School Center. Collaborate with on-site IT personnel to resolve network or configuration issues and ensure optimal performance.
10. Administrative Support: Assist in administrative tasks as needed, contributing to the efficient operation of the IT department and organizational goals.
11. Ad-Hoc Responsibilities: Undertake additional duties assigned by the Manager, demonstrating flexibility and commitment to organizational success.

Interested parties are invited to submit their applications to: [email protected]

Roles & Responsibilities:

• May occasionally be requested for business trip outside of Singapore for IT operations.
• Assist in setup of servers, firewalls and other network equipment for small offices
• Provide office IT support to the company employees.
• Provide vessel IT support to the crews onboard the vessels.
• Ensure all the IT issues are resolved within the stipulated time.
• Ensure assigned IT project tasks are completed within the stipulated timeline.
• Provide effective communication and customer service to the employees and the crews, in person and through phone calls and emails.
• Oversee and keep IT assets such as servers, laptops, monitors and printers.
• Update the IT asset inventory, application accounts and audit related documents regularly.
• Setup account, preparation of hardware and software for new hires.
• Participate/assist in internal and external audits.
• Prepare simple troubleshooting documentation for the staff and crews.
• Oversee IT procurement according to the company process.

Requirements:

• Bachelor’s degree or recognized Diploma in technology or computer science.
• Preferably 3-5 years or above experience working in infrastructure, network and security areas.
• Knowledge and certification in Microsoft 365, VMWare, Microsoft Hyper-V and CCNA will be advantageous.
• Strong knowledge and experience in LAN/WAN network configuration
• Able to multi-tasking and work on multiple projects simultaneously.
• Able to work independently and as part of a team.
• Knowledge in security risk assessment, audit, vulnerability scanning, data and application security is a plus.
• Excellent analytical, troubleshooting and problem-solving skills
• Excellent interpersonal skills
• Self-motivated and have drive, and ability to work independently and a good team player.

We offer attractive remuneration package and fringe benefits with excellent career development opportunities in a global organization.

We are an equal opportunity employer. Applications from all qualified candidates are welcome.

All information provided by applicants will be used for recruitment-related purposes only and will be handled in strict confidence by authorized personnel. Only short-listed candidates will be notified.

PKF-CAP LLP is a member firm of PKF International Limited which is a network of legally independent professional service firms providing audit and assurance, accounting, tax, corporate recovery and insolvency, corporate finance, and financial advisory services to clients in more than 100 countries around the world.

In Singapore, we are a dynamic and growing risk consulting practice looking for hard-working and ambitious professionals to join us.

Our values are simple yet powerful. We believe in passion, hard work, and dedication to client service and reward our people for performance and contribution to the firm. Our people learn from job experience as well as training conducted by Directors, Managers, and external trainers. At PKF-CAP LLP, we grow ourselves by inculcating a culture of learning and thriving on our creativity to solve business challenges.

Our clients include listed companies and non-profit organisations.

The IT Auditor is responsible for assessing the risks associated with a company's information technology systems and designing and implementing audit procedures to mitigate these risks.

Responsibilities:

• Assess the risks associated with a company's information technology systems, as part of statutory audit and internal audit
• Recommend design and implementation procedures to mitigate these risks
• Communicate audit findings to management and other stakeholders (Audit Committee)
• Stay up-to-date on the latest trends in information technology auditing.
• Qualifications:
• Bachelor's degree in accounting, auditing, or information technology.
• CPA or CISA certification.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team

We are seeking an experienced IT Business Solutions Manager to lead the design, implementation, and management of cutting-edge IT solutions that align with our business objectives. This role requires a strong understanding of technology and business processes, with the ability to bridge the gap between technical teams and business stakeholders.

Key Responsibilities:

• Collaborate with business units to identify needs and translate them into technical requirements.
• Design and oversee the implementation of IT solutions.
• Lead cross-functional teams to deliver projects on time and within budget.
• Manage relationships with third-party vendors and service providers.
• Monitor system performance and ensure solutions align with business goals.
• Ensure IT solutions comply with industry regulations and security standards.
• Develop and maintain IT roadmaps to support business growth and digital transformation.

Qualifications and Skills:

Education:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Master’s degree or relevant certifications (e.g., PMP, ITIL, CBAP, Agile/Scrum) preferred.

Experience:

• 5-7 years of experience in IT, with at least 3 years in a business solutions or managerial role.
• Proven track record in managing complex IT projects, including resource and budget management.
• Familiarity with industry-specific operations and challenges in finance.

Technical Skills:

• Knowledge of cloud computing, cybersecurity, and data analytics.
• Familiarity with programming languages (e.g., SQL, Python) and BI tools (e.g., Power BI, Tableau).
• Understanding of emerging technologies such as AI, IoT, and machine learning is a plus.

Soft Skills:

• Strong leadership and team management capabilities.
• Excellent communication skills for interacting with technical and non-technical stakeholders.
• Analytical and problem-solving mindset.
• Ability to adapt to rapidly changing business environments.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.

Roles & Responsibilities

• Provide on-site support to all our offices in Singapore.
• Serve as point of contact for all inbound service requests from users.
• On-site support for desktop applications, emails, printers and other hardware and networking related issues.
• Track all support with work logs on all cases, close or escalate to second level/vendors and follow up until the problems are solved.
• Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.
• Source for products, evaluate, propose, install, implement and maintain new or existing office hardware and software.
• Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.
• Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.
• Provided simple application trainings to end-user as required.
• Implement and audit necessary controls and procedures to protect information according to IT policies.
• Provide operation support to system and network administrator and vendors.
• Assist Finance Managers on IT Asset Management processes.
• Provide assistance to Public Relations Manager on the management of websites and hosting services. (optional)
• Create and ensure network documentation and diagrams are up to date.
• To produce reports using Microsoft Word, Excel or PowerPoint for reporting purposes.
• Oversee IT Vendor performance and report to Management
• Office Security management

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.(optional)
• Basic troubleshooting skills on Intranet and Internet, TCP/IP, DHCP, Windows and Mac OS, windows security is a must.
• Willing to travel between offices and to support business operations.
• Ability to manage IT projects is preferred.

We are seeking an IT Engineer to support the technology needs of the HR Department and the wider organization. This role involves managing IT infrastructure and ensuring the optimal performance of the company’s hardware, software, and network systems. A primary focus will be on supporting IT distribution systems, resolving technical issues, troubleshooting, and collaborating with the HQ IT team to enhance and sustain IT resources.

Main Duties & Responsibilities:

· Set up, configure, and maintain company’s network systems, servers, and IT infrastructure.

· Oversea network performance and address issues related to hardware, software, or security.

· Provide technical support and assistance to internal staff and external partners.

· Safeguard the organization’s IT infrastructure by managing firewalls, antivirus software, and implementing security patches.

· Conduct routine data backups and implement recovery processes when needed.

· Collaborate closely with sales team to integrate IT systems for seamless operations.

· Coordinate with HQ IT team to provide technical expertise and troubleshoot operational challenges effectively.

· Manage software licenses and maintain accurate records of software installations.

· Keep precise records of IT systems, configurations, and inventory.

· Perform other ad-hoc tasks as assigned by HOD.

Required Qualifications:

· Bachelor’s degree in Computer Science, Information technology, or a related field.

· Demonstrated experience in IT support, network management or systems administration.

· Understanding of IT security practices and data protection regulations is advantageous.

· Experience in system migration will be considered an asset.

Desired Skills:

· Ability to work independently and as part of a team.

· Strong Problem-solving skills and attention to details.

· Familiarity with employee lifecycle processes.

· Proficiency in mandarin (spoken and written) is beneficial due to the need for communication with HQ colleagues in China.