Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Job Description

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.

͏

• Support process by managing transactions as per required quality standards
  Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
  Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
  Update own availability in the RAVE system to ensure productivity of the process
  Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
  Follow standard processes and procedures to resolve all client queries
  Resolve client queries as per the SLA’s defined in the contract
  Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
  Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
  Document and analyze call logs to spot most occurring trends to prevent future problems
  Maintain and update self-help documents for customers to speed up resolution time
  Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
  Ensure all product information and disclosures are given to clients before and after the call/email requests
  Avoids legal challenges by complying with service agreements
  

͏

• Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
  Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  Assist clients with navigating around product menus and facilitate better understanding of product features
  Troubleshoot all client queries in a user-friendly, courteous and professional manner
  Maintain logs and records of all customer queries as per the standard procedures and guidelines
  Accurately process and record all incoming call and email using the designated tracking software
  Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
  Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
  

͏

• Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
  Undertake product trainings to stay current with product features, changes and updates
  Enroll in product specific and any other trainings per client requirements/recommendations
  Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
  Update job knowledge by participating in self learning opportunities and maintaining personal networks
  

͏

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

• MIS Executive (Management Information Systems)
• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

• Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
• Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
• Work with development and product teams to resolve complex issues and keep stakeholders updated.
• Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

• Diploma in Cyber Security or equivalent.
• At least 2 years of relevant working experience.
• Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
• Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

COMPANY DESCRIPTION

1. Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Responsible for the public communications strategies to raise HNF's brand profile and equity
• Manage public relationships through various communication channels and platforms, i.e. website, digital, social and traditional media, campaigns and events.
• Manage and execute HNF publicity campaigns and outreach events; build relationships and regular engagement with journalists, media partners, and sponsors; writing media briefings, press releases, etc.
• Preparation of Annual Report, newsletters, brochures / catalogues, electronic direct marketing and social media content.
• Ensure that HNF:
• Keeps up its visibility with all stakeholders, and maintains cordial relations with our partners, collaborators and relevant government agencies via various communication platformsSupports HNF objectives for fund-raising, outreach and services to the community.
• Maintains personal data (e.g. public members, volunteers, sponsors, caregivers) obtained from public engagement platforms i.e. website, events, campaigns
• Undertake any other duties as directed by the said reporting officer

• Degree in Mass Communication, Marketing or Public Relations preferred
• Minimum 1 year of relevant working experience
• Creative, insightful, anticipates needs and takes initiative
• Proactive in planning and implementation, able to multi-task, independent problem solver, meticulous with good time-management
• Able to build relationships and collaborate with various stakeholders
• Excellent communicator, strong written and spoken English. Bilingualism, and an eye for design is advantageous
• Proficient in MS Office, web, digital and social media. and various graphic design or video editing software

about the role

• Lead the setup and improvement of IT service management processes and tools.
• Manage IT infrastructure, including data centers, cloud environments, and networks, ensuring performance and reliability.
• Oversee application management to minimize downtime and streamline deployments.
• Ensure compliance with regulatory requirements and collaborate with cybersecurity teams to address risks.

Skills and experience required

• Bachelor's degree in computer science or equivalent.
• At least 15 years of experience in IT operations within banking or financial services.
• Proven team leadership experience with strong stakeholder management skills.
• Expertise in ITIL processes and financial/budget management.
• Regional exposure is an advantage.

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

About The Role:

Prepare & help provide quotations to customers

• Communicate with customer on the requirements, understand their procurement process to ensure smooth sales process
• Key into sales portal the opportunity
• Chase the pricing from vendors/suppliers
• Prepare the costing sheet & actual quotation before sending out to customer

Support the sales team during bid process

• Download or gather the tender document from portal
• Prepare submission template
• Gather information to be included into the tender submission
• Chase the pricing from vendors/suppliers
• Assist in tender submission into the portal / tender box

Assist & help resolves customer queries

• Communicate with customer on requirements
• Coordinate technology sharing session with customer in order to generate new sales lead
• Good organization skills & the ability to multitask is a plus point

Staying informed about cybersecurity product and services

• Require to attend product sharing & technology update
• Able to explain & demonstrate features of technology products and services
• Able to answer customers' queries and send additional information via email
• Able to upsell products and services

Requirements:

• Previous experience in related tech/IT industry preferred
• Excellent communication skills, both verbal and written
• Good organization skills and ability to multitask
• Proficiency in Microsoft Office eg. Excel to develop the cost/price
• Proficiency in CRM software such as salesforce.com
• Singaporean only

Work location: near Jurong East MRT

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

• Salary: Basic up to $3500 (Subject to Experience)
• 5 days; Mon – Fri; 9.00am – 6.00pm
• Location: Loyang
• Permanent Role + 14 AL + (AWS / VB) – Subject to company policy

Job Responsibilities:

• Cold Calling & Lead Generation: Conduct outbound cold calls, identify and qualify leads, and maintain records of potential opportunities.
• Customer Support: Act as the first point of contact for inquiries, build strong relationships, and ensure customer satisfaction.
• Quotations & Pricing: Prepare accurate freight quotes, coordinate with internal teams to secure competitive rates.
• Sales Coordination: Support sales efforts by managing leads, preparing proposals, updating CRM data, and generating reports.
• Market Research: Analyze market trends, customer segments, competitors, and pricing strategies.
• Internal Collaboration: Work with operations, logistics, and marketing teams to align services and campaigns.

Job Requirements:

• 2 years experiences in freight forwarding industry (Operations / Customer Service/ Key account/Sales Executive).

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Roles & Responsibilities

• Co-ordinate daily calendars, schedule and prioritizing appointments and meetings for PMO, including but not limited to taking minutes of meeting and action items.
• Plan and organize all PMO internal and external meetings (e.g. conference calls, booking of meeting rooms, refreshment and equipment).
• Manage division and department heads calendar
• Own and manage PMO SharePoint by maintaining proper filing, correspondence, and records.
• Co-ordinate with cross-functions (e.g. HR, Finance, HSE, Procurement) for internal communications or new system roll out.
• Assist procurement team on vendor sourcing and purchase requisition.
• Manage PMO travel arrangements, including travel itinerary preparation, visa application, airline tickets and accommodation bookings, airport transfer and/or car rental for business trips, seminars, or trainings.
• Prepare and process all expense claims accurately and timely submission for PMO division head and HODs (e.g. medical claims, offsite meeting, business travel and entertainment expenses).
• Inventory management of supplies for PMO and project sites (e.g. PPE, office stationery, copier papers, print cartridges, pantry supplies).
• Manage and supervise on PMO office maintenance, repairs, or replacement such as office equipment and appliances.
• Manage and co-ordinate with training centres / seminars for PMO staff enrolment.
• Manage and co-ordinate on visitors / vendors / contractors entry permits application to Jurong Island and security clearance to affiliated plants.
• Assist in PMO on team building events and new staff onboarding.
• Expatriate / Re-patriate of PMO staffs, including relocation arrangement and family needs such as school admissions.
• Raise purchase requisitions (PR) on a timely basis and process invoicing via SAP on the office/ division’s purchases.
• Any other necessary duty as assigned.

Qualifications & Experience

• Diploma with minimum 8 years’ experience as an Office Administrator or Office Manager.
• Competent with MS Excel, MS Word and MS PowerPoint
• Good organizational skills and good interpersonal skills
• Organized and detailed oriented, versatile and able to multitask.
• Good team player and able to deliver results within tight deadlines.
• Good vendor management and data entry skills.
• Independent and able work with minimal supervision.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Responsibilities

• Prepare Daily Sales Report
• Input Sales order, issue delivery order, invoice and ensure data accuracy
• To provide proforma invoice to the sales coordinator for payment purposes.
• Preparation of shipping arrangements and schedule of delivery
• Regular updates and monitoring of inventory stock movements and price records in the system
• Input Purchase Orders and send to factories, ensuring data accuracy.
• Liaise with Logistics Department to ensure timely deliveries
• To prepare standard operating procedures for processes.
• Upkeep and maintain a proper filing system.
• Other ad-hoc duties as assigned

Requirements

• Minimum Diploma related to Business or Logistics
• Minimum 2 years of working experience
• Proficient in computer software systems including MS Office especially Excel
• Excellent interpersonal and communication skills
• Working experience in the same industry and/or experience in handling Letter of Credit is advantageous.

How to Apply:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to diana.pang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

• Salary: Basic up to $3500 (Subject to Experience)
• 5 days; Mon – Fri; 9.00am – 6.00pm
• Location: Loyang
• Permanent Role + 14 AL + (AWS / VB) – Subject to company policy

Job Responsibilities:

• Cold Calling & Lead Generation: Conduct outbound cold calls, identify and qualify leads, and maintain records of potential opportunities.
• Customer Support: Act as the first point of contact for inquiries, build strong relationships, and ensure customer satisfaction.
• Quotations & Pricing: Prepare accurate freight quotes, coordinate with internal teams to secure competitive rates.
• Sales Coordination: Support sales efforts by managing leads, preparing proposals, updating CRM data, and generating reports.
• Market Research: Analyze market trends, customer segments, competitors, and pricing strategies.
• Internal Collaboration: Work with operations, logistics, and marketing teams to align services and campaigns.

Job Requirements:

• 2 years experiences in freight forwarding industry (Operations / Customer Service/ Key account/Sales Executive).

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Administrative Champion – Provide comprehensive administrative support to the corporate team
• Documentation Specialist – Prepare, review, and manage corporate documents, reports, and presentations
• Schedule Coordinator – Manage calendars, schedule meetings, and ensure seamless coordination for corporate leaders
• Communication Liaison – Act as the first point of contact for internal and external stakeholders
• Data Manager – Maintain and update corporate databases and records with accuracy
• Process Streamliner – Assist in implementing and improving corporate workflows and systems
• Event Organizer – Coordinate company events, meetings, and training sessions
• Compliance Assistant – Support the team in adhering to corporate policies, procedures, and legal requirements
• Team Player – Collaborate across departments to support various business functions
• Problem Solver – Anticipate challenges and provide effective solutions to ensure smooth corporate operations

JOB REQUIREMENTS

• Minimum Diploma and above
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management tools
• Ability to work independently and manage multiple priorities simultaneously
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

• Salary: Basic up to $3500 (Subject to Experience)
• 5 days; Mon – Fri; 9.00am – 6.00pm
• Location: Loyang
• Permanent Role + 14 AL + (AWS / VB) – Subject to company policy

Job Responsibilities:

• Cold Calling & Lead Generation: Conduct outbound cold calls, identify and qualify leads, and maintain records of potential opportunities.
• Customer Support: Act as the first point of contact for inquiries, build strong relationships, and ensure customer satisfaction.
• Quotations & Pricing: Prepare accurate freight quotes, coordinate with internal teams to secure competitive rates.
• Sales Coordination: Support sales efforts by managing leads, preparing proposals, updating CRM data, and generating reports.
• Market Research: Analyze market trends, customer segments, competitors, and pricing strategies.
• Internal Collaboration: Work with operations, logistics, and marketing teams to align services and campaigns.

Job Requirements:

• 2 years experiences in freight forwarding industry (Operations / Customer Service/ Key account/Sales Executive).

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

• Salary: Basic up to $3500 (Subject to Experience)
• 5 days; Mon – Fri; 9.00am – 6.00pm
• Location: Loyang
• Permanent Role + 14 AL + (AWS / VB) – Subject to company policy

Job Responsibilities:

• Cold Calling & Lead Generation: Conduct outbound cold calls, identify and qualify leads, and maintain records of potential opportunities.
• Customer Support: Act as the first point of contact for inquiries, build strong relationships, and ensure customer satisfaction.
• Quotations & Pricing: Prepare accurate freight quotes, coordinate with internal teams to secure competitive rates.
• Sales Coordination: Support sales efforts by managing leads, preparing proposals, updating CRM data, and generating reports.
• Market Research: Analyze market trends, customer segments, competitors, and pricing strategies.
• Internal Collaboration: Work with operations, logistics, and marketing teams to align services and campaigns.

Job Requirements:

• 2 years experiences in freight forwarding industry (Operations / Customer Service/ Key account/Sales Executive).

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Job Description for Administrative Support Personnel

Administrative

1. Coordinate and prepare for meetings, including putting up and circulating the agenda,cbooking of meeting space.
2. Assist with note taking and following up on action items to ensure completion according to agreed timeline.
3. Maintain and update all documentation in shared drive as and when necessary.
4. Support the SCRP Team by sourcing, vetting and coordinating with vendors and suppliers or as directed by the Senior/Manager of SCRP
5. Coordinate with Research Team, to help ensure deliverables are completed within timeline.

Events Management & Support

1. Work with SCRP to assist with organizing webinars / seminars, workshops and conferences. This includes but is not limited to
   1. Designing and distributing EDMs and invitations
   2. coordinating with speakers / guests
   3. managing event registration and tracking attendance
   4. collecting and compiling of event feedback
   5. following-up with attendees for any various requests
2. Providing secretariat support by
   1. Answering and replying to delegate emails
   2. Assisting and following through with delegates on their queries
   3. work with the University's appointed vendors to make travel and accommodation arrangements
3. Staffing secretariat at ICCS including
   1. Assisting speaker and delegate management
   2. Co-ordinating with OIA and Rapporteur Teams
   3. Work with internal (RSIS) and external (MCCY) stakeholders to ensure smooth delivery of conference
   4. Work with appointed vendors as necessary

The ideal candidate should be proficient with Microsoft Office Programmes such as Outlook, Word, Excel and Powerpoint. He/She should have a good command of the Language and have strong verbal and written communication skills. The candidate should also be able to multi-task and work in a fast-paced environment.

This position is 100% office-based. Some work experience in a similar role is preferred.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Our client is a well-established MNC, market leader in the wholesale industry. They are looking for a SAP Support Executive to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Deliver SAP first-level support for functional processes across areas such as Finance, Sales and Industrial operations department.
• Work with stakeholders to gather and define business needs.
• Identify discrepancies or inefficiencies, propose alternative approaches, and implement solutions.
• Diagnose and address system-related issues in collaboration with regional and global teams.
• Conduct user training sessions and provide on-demand assistance when required.
• Prepare and maintain system workflow documentation and functional specifications.
• Design and execute testing scenarios to validate system functionality.
• Customize and update training materials and user documentation to suit local requirements.
• Manage integration processes between ERP systems and other business applications.
• Engage in projects led by headquarters, global teams, or external vendors as assigned.
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Degree in IT or relevant field of studies
• Relevant SAP Support experience with Finance, Material Management or Sales & Distribution would be great advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

• Provide IT support for Vessels via remote tools or vessel visit if required;
• Support and ensure normal IT server operations within the company and vessels;
• Ensure that Company’s IT Policy is updated and adhered to;
• Maintain and update Office Hardware inventory
• Administer Company's Marine ERP's;
• Ensure that backup and replication is done for ERP's and office servers
• Conduct IT training for new users or technologies;
• Coordinate with vendors and service providers when required;
• Actively explore and deploy new software/hardware, unit standards, policies and procedures and effectively manages to achieve them when required;
• Prefarable 3 years of experience in IT support in a shipping (marine) will be added bonus.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Overview of Role:

• Technology Risk Management (Regulatory Requirement)
• IT Security Control / Incident Management / Cyber Security

Roles and Responsibilities:

• Manage Branch IT Risk Framework (eg: IT Risk Register, Technology Committee, critical system assessment, due diligence of IT outsourcing)
• Working with Japan HO IT Risk Management Div Cyber Security Team & performing system risk assessment or conduct Cyber Security Exercise.
• Assist IT manager of Cyber Security Training for employee and Senior Management
• General security awareness training to all employee
• Cyber Security Incident desktop exercise to Senior Management
• Manage and maintain IT Policy and Procedures .
• Assist IT manager of oversight the Security Control of IT environment.
• Working IT infra team & IT Dev team to improve security enhancement such as Patch Management /MAS vulnerability circulation, Access Control and Monitor the segregation control of each IT role.
• Review and manage contract renewal with IT vendors under MAS Outsourcing Guideline.

Job requirements:

• Minimum a Diploma in any IT-related discipline.
• Local Japanese speaker JLPT N1-N2 is advantage.
• Minimum 1 - 3 years of IT Risk or Cyber Security experience or/and preferably with working experience in banking sector or similar regulated industry.
• In-depth technical knowledge of network PC, devices and platform operating
• systems, and demonstrates technical skills, problem solving.
• Strong communication skill to act both independently and within IT team, in a fast-changing mission-critical environment
• Good attitude and ready to take on any relevant assignment, and the ability to learn and work smoothly.

We have an immediate opening for an IT Manager (2 year contract)

Roles and Responsibilities:

1. IT Infrastructure and Support

a. Oversee IT infrastructure, ensuring reliable performance and security.

b. Manage, maintain, and improve IT systems, including network, server, and telecommunications.

2. Assistive Technology & Technology Initiatives

a. Identify and introduce suitable assistive technology for the deaf, deafblind and hard of hearing community

b. Monitor and stay updated on technological solutions that could benefit our clients and the organisation.

3. IT Project Management

a. Plan, execute, and oversee IT projects from conception to completion, ensuring timely delivery and within budget.

b. Collaborate with stakeholders to define project requirements, objectives, and deliverables.

c. Coordinate with external vendors and manage vendor relationships for outsourced projects and services.

4. Cybersecurity and Data Protection

a. Develop and enforce cybersecurity policies and protocols to protect against security threats.

b. Ensure compliance with the Personal Data Protection Act (PDPA) and other relevant regulations.

c. Conduct regular security audits, vulnerability assessments and risk mitigation strategies.

5. Productivity Tools & CRM Management

a. Administer and optimise Google Workspace for organisational needs.

b. Train and support staff in using productivity tools, including Google Workspace

c. Identify and recommend opportunities for digital transformation to streamline operations and improve efficiency, and new tools that improve productivity and collaboration.

d. Ensure the CRM system is optimised for user experience, data integrity, and reporting capabilities.

6. Telecommunication and Phone Systems

a. Manage and support the organisation's phone systems, ensuring cost effective and reliable communication channels.

7. Admin & other duties

a. Secretariat for IT Committee

b. Attend Singapore Sign Language Level 1

c. Any other reasonable and lawful duties as assigned by the Supervisor.

Requirements:

● At least 7 years of relevant working experience in IT management, ideally with some experience in a non-profit or social service organisation.

● Bachelor’s degree in Information Technology, Computer Science, or a related field.

● Experience in assistive technology and leading tech initiatives

● Experience in managing CRM platforms, project management, and cybersecurity.

● Strong understanding of digitalisation and productivity improvement.

● Proficient in Google Workspace administration and other collaborative tools.

● Knowledgeable in PDPA compliance, data privacy regulations, and information security standards.

● Good problem-solving skills, with a proactive and results-oriented approach.

● Good interpersonal, communication, and project management skills.

Good to have:

● Certifications in cybersecurity (e.g. CISSP, CISM) or project management (e.g. PMP, Scrum).

● RPA knowledge and application

● Basic knowledge of Singapore Sign Language

Only Singaporeans need apply.

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Reports to the Centre Manager with specific responsibilities for the efficient and smooth operation of all matters relating to the maintenance, security and management of the Building.

Responsibilities:

• General administration of all building works/service contracts, carpark management, security and fire protection system.
• Oversee all aspects of common areas defects, repairs & maintenance matters, plumbing, sanitary, carpark and fire & security matters.
• Planning and implementation of building maintenance programmes such as preventive, corrective maintenance, inspection schedules and programmes relating to security.
• Prepare cost estimates, work specifications, invite quotations and follow up on various repairs and maintenance work in the Building.
• Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when needed.
• Conduct regular inspections of all common areas, public walkways, building surrounding facade, etc. and institute remedial action including following up on outstanding works.
• Build and maintain relationships tenants and occupiers, attend to their feedbacks and complaints.
• Liaison with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management, security and maintenance of the Building.
• Assist in preparation of budget forecast, meeting materials, minutes of meeting, various reports timely and accurately.
• Check all safety equipment, work method and procedures regularly; ensure proper control/record of keys movement and take necessary action to rectify any unsafe situations, and enhance the security in the Building.
• Attend to emergencies in Building and any other duties assigned to you from time to time.

Job Requirements:

• Diploma or Degree in Building / Facilities / Property Management / Engineering or relevant discipline.
• Minimum 2-3 years’ experience in similar role.
• Strong verbal and written communication skills to front and manage all levels of tenants or landlord.
• Dynamic, resourceful, self-motivated, able to work independently as well as in a team.
• Commercial / Retail / Industrial building experience will be a strong advantage.
• Candidates with more years of relevant experience may be considered for Senior Executive position.
• Open to work 5.5 day.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.