Position Overview

The IT Data Analyst, APAC reporting to Head of IT, APAC will play a critical role in driving breakthrough results for Shark Ninja’s APAC operations by developing and operationalizing data-driven solutions. This role will focus on creating and maintaining business dashboards, market share reporting, investment analysis, NPD tracking, and setting the stage for a comprehensive APAC Data Warehouse and Reporting solution.

Here are some of the EXCITING things you will get to do:

Roles & Responsibilities

APAC Data Warehouse and Reporting Solution:

• Work closely with stakeholders to map out the current IT data landscape, understanding data sources, granularity, and update frequency.
• Support the Data Cloud & Architect Manager in the setup of a future state data warehouse and reporting solution.
• Rebuild and transition reports from existing platforms (Power BI, Tableau) to the finalized reporting tool.

Holistic Business Dashboard Development:

• Consolidate and define key business KPIs across financial, commercial, and operational metrics.
• Design workflows to streamline the dashboard creation process, integrating with current systems and preparing for future data warehouse implementation.
• Provide high-level analysis and actionable insights to drive APAC business performance.

Market Share Reporting & Analysis:

• Develop a standardized dashboard for market share reporting across local markets.
• Automate market share reports and collaborate with the sales and CI teams to provide insights on SharkNinja’s portfolio and key competitors.
• Operationalize monthly market share highlights for timely and impactful reporting.

Investment Analytics:

• Collaborate with cross-functional teams to design frameworks for assessing ROI for various investments
• Provide insights on investment effectiveness and assess data readiness across regions for further application.

NPD (New Product Development) Launch Readiness Tracking:

• Develop systems to efficiently track NPD readiness, highlighting the potential for market success.
• Operationalize post-launch tracking to assess progress toward key targets and enable timely course correction.

Required qualifications / experience:

• Min Masters in Data Science, Business Analytics, Information Technology, or a related field.
• Strong proficiency in data analysis tools (e.g., SQL, Power BI, Tableau, Excel) and experience in developing dashboards and reporting systems.
• Excellent problem-solving and analytical skills, with a focus on actionable insights.
• Experience collaborating with cross-functional teams (sales, marketing, finance).
• Familiarity with data warehousing principles and reporting tool integration.
• Strong communication skills, with the ability to present complex data insights to stakeholders at various levels.

About Activants

Activants helps companies in their digital transformation journey by designing and delivering process automation to improve business performance and increase customer satisfaction. Headquartered in Singapore, Activants specializes in the implementation of business process management, robotic process automation, ML-powered document capture and document management for government, insurance and financial institutions. Our solutions include accounts payable and accounts receivable automation, certifications and accreditations system, customer on-boarding, incentives and grants management, scholarship and awards management system, and insurance claims system.

Business Analyst Responsibilities:

1. Analyse and synthesize information provided by business users
2. Responsible for drawing out the actual needs of stakeholders, not simply their expressed desires
3. Defines the requirements in detail, identify the problem that the business is experiencing and state clearly and unambiguously what the business needs in order to resolve its problem.
4. Create a business case which shows how a problem is being tackled, how much it will cost to resolve the problem and what benefits the organisation can expect to see once the problem has been resolved
5. Align the needs of business units with the capabilities delivered by our solution by constantly checking to ensure that a change is in-line with the expected business benefits and to ensure that the business case is still relevant
6. Work to facilitate communication between organizational units
7. Work with the development team and solution architect to create the design and define exactly what the solution should look like
8. Serve as a bridge between business users and application developers

Business Analyst Requirements:

1. Diploma or higher in computer science or relevant field
2. 2 years of experience as an IT Business Analyst or similar role
3. Understanding of networks, databases and other technology
4. Analytical thinking and problem-solving skills
5. Ability to elicit business requirements from clients
6. Strong time management skills and able to complete tasks on schedule
7. Being detail-oriented and capable of delivering a high level of accuracy
8. Oral and written communication skills
9. Interpersonal and consultative skills
10. Candidate that is able to start work immediately or within short notice would be advantageous

Employment Benefits:

1. Five day work week
2. Performance bonus
3. Flexible working arrangement
4. Hospitalisation and outpatient insurance
5. Birthday voucher
6. Professional training
7. Quarterly team building activity
8. Staff recognition and awards

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Role:

• Provide administrative support to the trading department.
• Assist with market analysis, report preparation, and presentations.
• Prepare and execute commercial contracts and related documents, including trading, hedging, and shipping contracts.
• Ensure accuracy and systematic maintenance of the organization’s contracts and documents in a database.
• Monitor, manage, and provide summary reports on the status and performance of commercial trades.
• Liaise with internal and external parties to track and manage contract-related disputes and disagreements.
• Assist with ad hoc projects as assigned.

Requirements:

• Fresh graduate (preferably in Business, Finance, or Maritime Studies) or diploma holder with at least 2 years of experience in the oil trading industry and a similar role.
• Meticulous, diligent, and professional.
• Good drafting and verbal communication skills.
• Proficient in Microsoft Office applications, including Word and Excel.

Highlights

• Basic + AWS + VB
• Transport pick-up at Clementi MRT, location at Pandan
• Sales Support/ Admin
• Invoice/ PO/ Quotations

Responsibilities

• Handle customer orders for piece parts and repair units.
• Manage Turn Around Time (TAT) for repair units.
• Monitor and follow up on sales and purchase order activities.
• Address customer complaints and provide necessary solutions to meet customer requirements.
• Oversee retrofit and warranty administration.
• Generate reports and perform various administrative duties.
• Act as a liaison between departments (Workshop, Logistics, QA) regarding customer orders.
• Fulfill "On Call" Duty (e.g., AOG) if volunteering to be on standby.
• Reduce the aging of un-invoiced activities.
• Perform any other tasks as assigned.

Requirement

• GCE A level or Diploma in Business Administration or similar discipline, with minimum 3 years of related experience in customer service in an MNC environment.
• IT literate, proficient in MS applications, particularly MS Excel
• Knowledge of BaaN software (or similar such as ERP, SAP)
• Good communication skills (oral and written) to interact with internal and external customers.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Highlights

• Basic + Allowance + VB
• Changi, East
• Regional (South Asia), Travel
• IT Infrastructure & IT Security

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Strong Vendor Management Skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Sim Jia Hui (Jacinda)
EA Personnel Reg No: R22106242

Job Description

• Industry/Organization Type: Marine Equipment Wholesaler
• Position Title: IT Specialist
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Assist in the setup, maintenance, and optimization of database servers (such as MySQL and MariaDB) and operating systems (including Linux and Windows) for our remote monitoring systems.
• Develop and implement software using Python for machine learning analysis of sensor data from our equipment, aiming to improve data-driven decision-making processes.
• Collaborate on projects, monitor system performance, troubleshoot emerging issues, and engage in continuous learning.
• Any ad-hoc IT-related assignments.

APPLY NOW!!!

• Minimum Degree in Computer Science, IT or equivalent
• Basic knowledge of database and server OS, with experience with Python
• Knowledge of Machine learning, Tableau, SQL, and Linux

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66179 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

We are looking for an experienced IT software engineer to join our dynamic team!

Key responsibilities:

· Report to the IT Manager

· Design, implement, and maintain software applications.

· Monitor IT applications to proactively identify and resolve reported issues.

· Maintain accurate and up-to-date documentation for processes, procedures, and project updates.

· Understands UI, cross-browser compatibility, and general web functions and standards.

· Executes assignments with the use of web applications, scripts, and programming languages such as HTML, CSS, JavaScript, and APIs.

· Develops and validates test routines to ensure the quality of the external and internal interface.

· Plans and delivers software platforms and products across multiple organizational units.

· Designs assignments with web services like REST, SOAP, etc.

· Evaluates written code to ensure it meets industry standards and is compatible with all devices.

· Maintains a professional understanding of web development by tracking trends and participating in study groups.

· Handle ad-hoc tasks and projects as assigned, adapting to changing priorities.

The successful candidate should have:

• BA in Computer Science, Computer Engineering, Information Technology, Information Systems, Software Engineering, or related areas
• Min 3 Years of experience
• Proficiency in C# and/or JS programming languages.
• Proficiency in ASP.NET, .NET Framework, .NETCore, HTML, CSS, JavaScript, NodeJS, NextJS.
• Proficiency in Microsoft SQL Server and/or PostgreSQL.

Working location:

511 Kampong Bahru Road, #04-07, Keppel Distripark, Singapore 099447.

Working hours:

Mondays to Fridays

8:30am to 6:15pm

Whatsapp your resume to 87612258 to APPLY or ENQUIRE TODAY!

• Minimum of 8+ years of relevant experience as a Project Manager managing enterprise-wide complex information systems development within major organizations, ideally in a banking environment.

• Hands-on experience in coordination between the IT business lines and IT team (various locations) and ability to work as part of a virtual team in a culturally diverse background.

• Solid knowledge of project management methodologies.

• Knowledge of software development life-cycle (SDLC).

• Field experience in managing medium to large-sized projects (iterative or agile).

• Strong experience working with Microsoft Office tools (including MS Project).

• Domain knowledge around payments, SWIFT messages, ISO 20022, reconciliation, and back-office settlement is highly appreciated.

• Good interpersonal and negotiation skills

The temp staff will assist with the following task :

Robotic Process Automation (RPA) and Workday Management:

• Facilitate RPA projects and assist with automation processes.
• Work on fixed asset cleanup, including asset decommissioning, disposal, and capitalization within the Workday system.
• Handle asset registration and data entry in Workday, including invoicing, cash journals, and sales orders.

Fixed Assets and Financial Invoice Processing:

• Support asset capitalization and maintenance exercises, such as asset decomposition and condemnation.
• Manage fixed assets reporting and accruals during financial year closing.
• Process and submit invoices, cash journals, and generate Workday financial reports.

Office Administration and Inventory:

• Oversee office equipment inventory, ordering stationery, and managing daily office supplies.
• Organize seating arrangements and manage workstations for both staff and contractors.
• Coordinate vendor escorting and disposal processes, and ensure vendor health declarations and passes are up-to-date.

TG Vendor and Staff Support:

• Provide support for onboarding and offboarding for staff, contractors, and vendors.
• Assist with budgeting tasks and resource management for augmented resources.
• Perform secretarial duties and assist with other administrative tasks.

Daily Operations and Miscellaneous Tasks:

• Perform routine office checks and ensure supplies are stocked.
• Handle day-to-day administrative tasks such as mail collection, name tag printing, and updating workstation details.

Job Requirements :

• Possess strong administrative skills and demonstrates the ability to effectively prioritise work tasks.
• Good communication and time management skills.
• Familiar with MS Office and MS Outlook
• Able to commit for a period of 6 or 12 months.

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Provide L1/L2 support and participate as a team lead or member in projects.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Draft and update technical documentation such as administration & user guides.
• Source for products/solutions and vendors/suppliers for required projects.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.

Requirements:

• Diploma or degree in Computer Science or Information Technology
• CCNA certification is advantageous
• Minimum of 1 year of relevant experience in infrastructure system maintenance and optimization
• Expertise in enterprise networking, including implementation and support of WAN, LAN, and VPN optimization
• Proficient in managing Microsoft Server 2012 and newer versions, Microsoft 365, and Google Suite products/services
• Knowledgeable in internet architecture, including TCP/IP, DNS, DHCP, Proxy, and Firewall configurations
• Familiar with devices such as Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controllers
• Strong understanding of CyberRisk and CyberSecurity; experience with PDPA is highly desirable
• Experience with Veeam, VMware, and UNIX/Linux is advantageous
• Additional skills in API/web programming and database administration are a plus

To apply, please visit www.gmprecruit.com and search for Job Reference: 24953

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Looking forward to being part of a team with a strong sense of accountability, urgency, and drive for success?

Join a global organization that puts employees first!

The role:

This successful hire will manage and lead the design, development, and maintenance of software application ideation, creation, and maintenance projects. Your role will also be responsible for the P/L and forecasting of the projects.

We are searching for a great individual with experience in project management and familiarity with I.T.-related concepts and processes.

What we need from you:

• A Singaporean Citizen or Permanent Resident due to business needs
• At least 3-5 years of experience developing and implementing Project Management Plans as an IT Project Manager.
• Adept knowledge in developing project management artifacts such as detailed project plans/schedules with dependencies.
• Experience in Agile methodology and related management tools (Confluence, Jira, Kanban, VersionOne/Agility.)
• Excellent verbal and written communication skills including presentation skills.

Our client is a global US MNC in the IT industry. Due to business needs, they are now recruiting a Logistics Coordinator be part of their Logistics Team for ongoing transformation projects.

Duties of Logistics Coordinator:

• Assist with daily warehouse operations, including picking, packing, and stock management.
• Maintain high accuracy in receiving, picking, and Warehouse Management System (e.g., SAP) processes.
• Monitor and respond to emails and handle general inquiries efficiently.
• Sort and organize inventory in line with established procedures.
• Provide administrative support, including document filing, scanning, and retrieval (e.g., PODs, invoices).
• Conduct regular stock-taking and cycle counting as assigned.
• Ensure punctuality and commitment, including availability for overtime when needed.
• Perform other tasks as directed by supervisors.

Requirements:

• Relevant experience
• Physically fit to carry loads up to 20kg

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

JOB DESCRIPTION

• Provide technical support for Windows servers and network to ensure maximum uptime.

• Manage Cloud Infrastructure and Services such as Office-365, Veeam, SpamTitan, Cloudflare

• Administer security products such as firewall, spam filter, phishing test tool etc

• Design and maintain SharePoint Intranet

• Provide desktop support and standby duty.

RELEVANT EXPERIENCE

• Experience in Windows 2012 and abv administration, patching, backup and restore

• Experience in network administration such as VLAN setup, switching, routing, DNS etc.

• Experience in Cloud technologies and cybersecurity concepts

• Experience in desktop hardware and software diagnostic, configuration, and support

• Diploma/Degree in IT with at least 3 years’ experience

• Friendly disposition

If the above role is a good fit for you, or if you know anyone who might be good for the role, please get in touch with an updated CV and I'll be in touch!

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

​Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

Job Purpose

• To ensure that ONE complies with the following:ONE's IT Security Policies
  ISO/IEC 27001 Standards for Information Security Management System
  IT-related and privacy-related legislation and regulations
  Annual audit requirements
  
• To coordinate audits by, and to complete questionnaires from:ISO/IEC 27001 auditors
  Internal auditors
  External auditors
  Customers
  Insurers
  Any other external parties
  

Primary Job Description (Describe the major duties of this position)

• ONE IT Security PoliciesEnsure stakeholders comply with IT Security Policies
  Review the Policies on an annual basis proposing changes where necessary
  
• ISO/IEC 27001 Standards for Information Security Management SystemEnsure stakeholders comply with ISO/IEC 27001 Standards
  Prepare for the annual ISO/IEC 27001 audit
  This includes preparing a risk assessment as required by the Standards
  
• IT-related and Privacy-related Legislation and RegulationsBe aware of global legislation that impacts IT and privacy
  Provide guidance to stakeholders on complying with such legislation and regulations
  
• Annual Audit RequirementsEnsure that stakeholders prepare for annual JSOX audits
  This includes mandatory exercises such as security reviews, security awareness, penetration testing
  
• Coordinate audits and complete questionnairesTo be the liaison person between auditors and stakeholders
  To ensure that audit evidence are collected and submitted in a timely manner
  To review audit observations with stakeholders to ensure accuracy of the observations
  To formulate and monitor remedial actions for the audit observations
  To complete IT Security questionnaires received from various external parties including the authorities, auditors, customers, insurers etc
  

Position Qualifications and Experiences

• Bachelor’s degree in an IT-related discipline.
• Preference will be given to candidates with relevant professional certifications such as CISA, CISM, CISSP etc.
• At least 8 years in an IT Security related role. Preference will be given to candidates with the relevant experience for this role.
• Strong knowledge and experience with ISO/IEC 27001 Standards
• Knowledgeable in IT legislations such as Computer Misuse Act, Cybersecurity Act, EU's NIS2, China’s Cyber Security Legislation.
• Knowledgeable in Privacy legislations such as PDPA, GDPR
• Knowledgeable in Cybersecurity frameworks and standards such as NIST, SOX/JSOX, COBIT
• Strong analytical mind and problem-solving skills.
• Self-dependent with minimal supervision, also able to work well in teams.
• Possess initiative and be self-motivated, with a thirst for knowledge.
• Excellent communicator that will be able to convince stakeholders from various levels and backgrounds.

We are seeking a qualified and experienced IT Project Manager to effectively liaise with diverse teams, including System Infrastructure, Security, and others. You will ensure seamless project execution and must possess a minimum of 10 years of IT System and Project Management experience.

Role and Responsibilities:

Single Point of Contact:

• Act as the primary liaison for meetings, project schedules/timelines, and technical system knowledge.
• Gather, store, and present technical information such as Firewall Rules, Equipment configurations, Circuit IDs, subscribed bandwidth, etc., to the Authority.

Change Management and Documentation:

• Submit Change Requests (CR) for project team approval.
• Document system and integration designs, equipment lists, rack layouts, cable routing plans, and bandwidth requirements.
• Process and update information in existing documentation.
• Identify and document project risks for review by the Authority.

Security and Reporting:

• Serve as the Point Of Contact (POC) for security clearance procedures.
• Present progress reports at monthly meetings, reporting project status to the Authority.
• Lead the review, modification, design, and implementation of new and existing systems.

Engineering Team Leadership:

• Lead the engineering team in onboarding/installation of systems equipment.
• Record meeting minutes and action items, submitting them to the Authority promptly.
• Monitor and track outstanding actions/problems, ensuring proper closure.
• Populate equipment hardware into the monitoring and management system upon installation.

Documentation and Compliance:

• Provide detailed inventory lists with equipment hardware/software information and assigned IP addresses.
• Submit System As-built documentation after successful Onsite Acceptance Test (OSAT).
• Manage Government Furnished Equipment (GFE) readiness and system implementation according to the agreed timeline.

Ideal candidate:

• Minimum 8 years of experience in IT System Management within the Government sector .
• PMP certification.
• Excellent communication skills and ability to work independently.
• Familiarity with vendor management and Cloud services.
• Ability to coordinate contractors, customers, and resources effectively.

About the role
Vin's Automotive Group is seeking a skilled IT Administrator to join our dynamic team in our Bishan Central Region office. As a full-time IT Administrator, you will be responsible for maintaining and supporting our company's IT infrastructure and ensuring the smooth operation of our computer systems and network.

What you'll be doing

Assist in managing IT functions including hardware maintenance, software application upgrades, and system

installations.
Provide hardware support for printers, monitors, Desktop PCs, Laptops, and smartphone devices, ensuring functionality across all platforms.
Perform hardware upgrades, data migration, and system setup as required.
Identify, investigate, and resolve user questions and
problems related to IT systems.
Perform problem management by analysing frequently occurring incidents, identifying root causes, and implementing long-term solutions.
Troubleshoot issues related to network operations, desktop applications, and hardware failures, ensuring minimal downtime and disruption to business operations.
Maintain and up-keep the IT equipment inventory and ensure detailed documentation is updated in compliance with IT policies and procedures.
Manage hardware and software licensing to ensure compliance with licensing agreements and regulatory requirements.

Provide user management support across various systems, ensuring users have the correct access levels and permissions.
Provide day-to-day IT support for employees, addressing a range of technical issues related to software, hardware, and network services.

What we're looking for

Bachelor’s degree in Information Technology, Computer Science, or a related field.
1+ years of experience in IT administration or a similar role.

Strong knowledge of hardware maintenance, software installations, and network management.
Familiarity with troubleshooting desktop applications, network operations, and resolving hardware issues.
Experience in managing and supporting IT environments including printers, PCs, Laptops, and smartphones.
Excellent problem-solving skills and the ability to perform root cause analysis for frequently occurring

incidents.
Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing
compliance.

What we offer
At Vin's Automotive Group, we are committed to providing our employees with a rewarding and fulfilling work experience. We offer competitive salaries, comprehensive health and wellness benefits, and opportunities for professional development and career advancement. Our company culture values teamwork, innovation, and a healthy work-life balance.

Job Responsible

• Evaluate the financial and budget impact of decisions, ensuring solutions align with customer proposals and recommending the best options.
• Engage in architectural discussions to design deployable solutions.
• Develop solution offerings, including services, training, and support, with detailed scope, deliverables, effort sizing, and pricing.
• Plan and deliver Proof of Concepts (POC), migration, and deployment services.
• Collaborate with the Sales team to support achieving sales targets within cost objectives.
• Lead pre-sales activities independently to close opportunities.
• Ensure timely, reliable, and high-quality solution design and deployment.
• Perform other duties as assigned by management.

Job Requirement:

Min Diploma in IT/ Cybersecurity or related.

1year relevant experience- Sales/ PreSales/ Technical network and security

Responsibilities:

• Analyze, design, and implement IT systems to meet business needs.
• Provide advanced technical support and troubleshoot complex IT issues.
• Collaborate with stakeholders to gather requirements and develop technical specifications.
• Ensure the security, integrity, and availability of IT systems and data.
• Monitor system performance and implement improvements as needed.
• Manage and support IT projects, including planning, execution, and post-implementation review.
• Develop and maintain documentation, including system architecture, processes, and procedures.
• Mentor and provide guidance to junior IT staff.
• Stay current with emerging technologies and industry trends to recommend and implement innovative solutions.
• Coordinate with vendors and service providers to ensure seamless integration and support of IT services.

Requirements:

• Diploma in Information Technology, Computer Science, or a related field.
• Minimum 3 years of experience in IT analysis, support, and project management.
• Strong knowledge of IT infrastructure, including servers, networks, and databases.
• Proficiency in various operating systems, such as Windows, Linux.
• Experience with cloud computing platforms (e.g., AWS, Azure) is preferable.
• Familiarity with cybersecurity principles and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., ITIL, CompTIA, Microsoft, Cisco) are a plus.

Responsibilities:

• Project deployment for customers' Enterprise IT Network Services.

• Work closely with Project Manager to fulfil project deliverables.

• Execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery.

• Responsible for supporting operational systems satisfying contractual Service Level Agreement

• Establish TAC cases with principal vendor in complex problem till resolved. Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.

• Diagnose and rectify technical issues.

• Perform and manage routine preventive maintenance and operational activities promptly and effectively.

• Documentation skills include creating and updating detailed solution design, installation and maintenance documents. Provide up-to-date project documentation and reports.

• Perform standby duties if required.

Requirements:

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Be customer and service oriented, positive working attitude.

• Possess CCNA / CCNP certification

• Good Knowledge of following products will be advantageous: Cisco switches, IXIA, NTP, SMS Gateway, Data Diode, F5, Solarwinds

• ITIL certification will be an added advantage