IT Security Specialist

We are seeking a highly skilled IT Security Specialist with expertise in the insurance industry to join our dynamic team. The ideal candidate will play a pivotal role in ensuring the confidentiality, integrity, and availability of sensitive information within our organization. The IT Security Specialist will collaborate with cross-functional teams to implement and maintain robust security measures, compliance standards, and risk management practices specific to the insurance sector.

Responsibilities:

· Support development, implement and enforce security policies and procedures in alignment with industry regulations and best practices.

· Monitor and assess compliance with regulatory requirements (e.g., HIPAA, GDPR) relevant to the insurance sector (familiarity with SOC).

· Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats (VAPT).

· Develop and implement strategies to manage and respond to security incidents effectively.

· Design, implement, and maintain secure network architecture and infrastructure.

· Ensure the security of servers, databases, and other critical systems used in insurance operations.

· Implement and manage robust identity and access control measures to safeguard sensitive insurance data.

· Regularly review and update user access permissions based on business needs and principle of least privilege.

· Develop and maintain an incident response plan for swift and effective resolution of security incidents.

· Conduct digital forensics investigations to identify the root cause of security breaches and recommend preventative measures.

Qualifications:

· Bachelor's degree in Information Security, Cybersecurity, or a related field.

· Proven experience as an IT Security Specialist in the insurance industry.

· In-depth knowledge of insurance sector regulations and compliance requirements.

· Experience with risk assessment methodologies and tools.

· Proficiency in implementing and managing security solutions, including firewalls, intrusion detection/prevention systems, and antivirus software.

Certifications (Preferred):

· Certified Information Systems Security Professional (CISSP)

· Certified Information Security Manager (CISM)

· Certified Ethical Hacker (CEH)

· Certified Information Systems Auditor (CISA)

Benefits:

· Competitive salary with performance-based bonuses

· Ongoing professional development opportunities

· Collaborative and innovative work environment

Responsibilities

• Analyze and document business requirements for IT applications.
• Collaborate with stakeholders to identify and prioritize business needs.
• Develop and maintain detailed project plans and timelines.
• Ensure successful delivery of IT projects using Agile methodologies.
• Provide technical support for .Net or J2EE applications, Oracle or SQL databases, and Weblogic, JBoss, or Tomcat servers.
• Implement and manage cloud technology solutions.
• Support application operations and audit fieldwork.
• Manage vendor and contract relationships.
• Handle change management, service request management, and problem/incident management.

Requirements

• Minimum 3 years of relevant IT Application BA experience within the last 8 years.
• Minimum 3 years of experience with Agile methodologies, tools, and delivery within the last 8 years.
• Minimum 3 years of exposure to cloud technology and implementation within the last 8 years.
• Minimum 5 years of experience in supporting .Net or J2EE, Oracle Database or SQL Database, Weblogic or JBoss or Tomcat within the last 8 years.

Preferred Skills

• Strong communication skills.
• Strong problem-solving and analytical skills.
• Experience in supporting applications operations and audit fieldwork.
• Relevant experience in vendor and contract management, change management/service request management, and problem/incident management.
• Experience in supporting government projects.
• Relevant healthcare domain knowledge.

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Scope 工作范围

1) Keep Centre Facility Clean and Disinfected at All Times 时时保持幼儿园清洁和消毒

2) Washing & Disinfect All Equipments and Learning Materials 清洗和消毒所有幼儿园的设备和教材

3) Assist Other Teachers Whenever Needed协助老师和同事们保持课室的卫生

All other Works Assigned by Supervisor in Helping Out When Required主管指派的所有其他工作在必要时帮助。

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Description & Requirements
· Oversee and manage all cleaning related activities at various customer sites. Experience in managing a large cleaning crew.· Manage and monitor site cleaning duties, coordinate work activities and operations, including site inspection, sanitation, statutory compliance and on-site safety, WSH policy and guidelines· Responsible for the upkeep of equipment and machinery· Tracking/Ordering consumables and supplies· Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machiner· Recommend and execute operation plans to improve work processes and service quality· Serve as liaison between Supervisors and Clients to meet quality service delivery· Managing resources, work procedures, cleaning operations and attend to work incidents· Plan and implement work schedule and manage manpower deployment· Ensuring clients and customers feedback are attended promptly and meeting or exceeding their expectation· Assist in the hiring, on-boarding and training of new employee· Perform quality, service, and safety audit· Handle employees work concerns and issues· Provide corrective action recommendations on areas that need improvement· Maintain detailed records of periodical work done· Provide direct supervision to supervisors in maintaining cleanliness and sanitation of the assigned sites· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Others or equivalent.· Required language(s): English· At least 2 Year(s) of working experience in the related field is required for this position.· Required Skill(s): cleaning validation, customer service, environment health, hygience, inspectation, operations management, machinery, team management, time management, supervisory experience, sanitation, teamwork

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Administrative Champion – Provide comprehensive administrative support to the corporate team
• Documentation Specialist – Prepare, review, and manage corporate documents, reports, and presentations
• Schedule Coordinator – Manage calendars, schedule meetings, and ensure seamless coordination for corporate leaders
• Communication Liaison – Act as the first point of contact for internal and external stakeholders
• Data Manager – Maintain and update corporate databases and records with accuracy
• Process Streamliner – Assist in implementing and improving corporate workflows and systems
• Event Organizer – Coordinate company events, meetings, and training sessions
• Compliance Assistant – Support the team in adhering to corporate policies, procedures, and legal requirements
• Team Player – Collaborate across departments to support various business functions
• Problem Solver – Anticipate challenges and provide effective solutions to ensure smooth corporate operations

JOB REQUIREMENTS

• Minimum Diploma and above
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management tools
• Ability to work independently and manage multiple priorities simultaneously
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

The Sales Support Assistant/ Executive, under direction of supervision, primary responsibility is to support the Sales & Marketing team.

The Sales Support Assistant/ Executive will actively participate in discussions across departments, Sales & Marketing / Operations / Customer Services, contributing to the growth of the sales operational plan.

• Handling all administrative duties for the Sales department
• Providing assistance to management team members and executives as needed
• Preparation of sales order and quotations for customers
• Transacting sales contracts and associated Purchase Orders into ERP system
• Communicating courteously with customers by telephone, email and face-to-face
• Providing information to customers on status of order
• Managing and monitoring trends for requests for quotation
• Ensuring all sales and associated procedures are strictly adhered to
• Involved in development of sales system to improve operational efficiencies and information storage
• Liaison with Finance to ensure terms of sales are acceptable for credit assurance
• Liaison with Finance to provide information on invoices generated
• Liaison with Logistics to provide information on shipping status
• Perform related duties and special projects as assigned

Perks of working at MCI Career Services

• Accessibility: 5 to 10 mins walk from Jurong East MRT
• Engagement & Celebrations: Birthday Celebration, Team Bonding, Dinner & Dance (D&D), Corporate Social Responsibility (CSR), Festive Celebrations etc.
• Leaves: Annual, Medical, Birthday, Festive Leaves etc
• Work Flexibility: Flexi Work schedule, 5 Days Work Week
• Recognition & Awards: Promotions, Top Sales, Appreciation Award , Monthly Commission etc
• Wellness: Comfortable massage chairs and therapeutic mini S.E.A aquarium for you to unwind and relax

Job Description & Requirements

1. Administrative & Operational support:

• Draft & prepare Letter of Appointment for Temp & Contract/ BPO staff
• Liaise with candidates to finalise LOA signingCollect relevant documents from candidates and upload documents to SharePoint payroll folders
• Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

2. Job Portal Management:

• Post job advertisements on MCI Job Portal
• Respond to candidate’s queries promptly
• Monitor effectiveness of job portal in attracting candidates and escalate significant trends or issues to the Team Lead

3. Candidate Database Management

• Update & validate internal candidate database from other job portals e.g Jobstreet, FastJobs & MCF

4. Payroll Calculation

• Collect and validate attendance records, timesheets, and other payroll inputs.
• Calculate wages for temporary and part-time staff.
• Coordinate with Finance for payroll processing and address basic payroll queries.

5. Other ad hoc duties as assigned

Requirements

• Possess at least a diploma or degree, preferably in business-related fields
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Strong organizational, communication skills, attention to detail and willing to learn
• A good team player, able to work independently and meet deadlines in a fast-paced environment

If you have what it takes to perform the responsibilities of a Business Support Executive and interested to learn more about us, kindly click to APPLY NOW or email us at [email protected]. If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Ong Jun Kiat

Registration Number: R23117387

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Location: Tanjong Pagar
Employment Type: Full-time

Salary: Up to S$3,500

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Working Location:

• Seletar

Working Hours:

• Monday to Friday, 8.30pm to 6pm

Job Responsibilities

• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Administration and Configuration
• Moving PCs and Devices within same premises
• Network Access Control (NAC) related issue
• Guide users on data backup and transfer
• Deployment of EUCD devices

Requirement:

• Immediate Starter or able to start within 2 weeks
• Comfortable to working Bombardier Aerospace (Seletar)
• Open to 1 month contract extendable

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

GO URL- https://sg.go.persolkelly.com/job/apply/10811

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID R2198644 Ellen Lee Wei Xin

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Job Title: Senior Consultant, IT PMO Support (JP Speaking)

About Us:
From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.


Responsibilities:

• Provide PMO support for the core banking system project for our financial services client.
• Formulate and execute communication-related rules and mechanisms to ensure effective collaboration between the Japan headquarters and the Singapore branch.
• Define and implement reporting standards and methods for tracking project progress and deliverables.
• Create and manage task management frameworks, including the master schedule and Work Breakdown Structure (WBS).
• Oversee issue, risk, and To-Do management to ensure timely resolution and follow-up.

Requirements:

• Min. Bachelor’s Degree in IT or any relevant field.
• Min. of 8 years of relevant working experience in IT PMO support.
• Experience working in the IT department at a Japanese bank.
• Proven experience as a communication hub between Japan headquarters and non-Japan branches (e.g., Singapore or other regions).
• Possess strong business communication skills in both English and Japanese languages (to liaise with Japanese speaking stakeholders and clients).
• Team-oriented with the ability to handle conflicts and negotiation scenarios.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Job Description & Requirements

Responsibilities:

• Provide IT support for end client IT infrastructure and user desktop applications.
• Troubleshoot, monitor & report on critical problems.
• Maintain and troubleshoot internal IT infrastructure including PC procurement and setup
• Utilize technical and communication skills to resolve onsite trouble tickets and end user support issues in an efficient manner and with a focus on customer service.
• Support and participate other ad-hoc Company’s initiatives, assignments and projects.

Qualifications

• Diploma/Degree in Computer Science/Information Technology preferred
• At least 5 years of experience in IT helpdesk/ticketing system or technical support role, supporting MNC preferred. Some experience in networking setup and support is a definite advantage
• Pro-active, customer focused, and comfortable dealing with end users directly
• Good communication and inter-personal skills, able to describe issues clearly to end users and client management, and report on results effectively
• Comfortable working in a team or individually
• Proficiency in English
• Immediate availability will be an advantage

Computer Skills

• Microsoft certification
• Office 365 environment
• VC support experience on Cisco WebEx / Zooms Polycom etc
• Working knowledge of Microsoft service (AD, DNS, DHCP, WSUS, GPO)
• Networking experience

About systemsGosystemsGo is an established and respected AV & IT Consulting, IT Services and AV & IT Project Management company founded in 1998. We mainly work with multi-national companies as their preferred technology and IT project management partner to help them establish and/or expand their business operations in key Asia locations. We have offices in Australia, Greater China, Japan, India and Singapore, and delivery capabilities across other key Asia cities such as Seoul, KL, Hyderabad, Macau, Bangkok and Melbourne.

Key Responsibilities:

• Plan, execute, and oversee IT infrastructure projects, ensuring timely delivery within scope and budget.
• Lead technical teams in the design, implementation, and maintenance of infrastructure systems, including servers, networks, storage, and cloud solutions.
• Collaborate with cross-functional teams and stakeholders to define project requirements, goals, and deliverables.
• Develop and maintain project plans, schedules, risk assessments, and progress reports.
• Conduct technical reviews and provide guidance on infrastructure solutions to ensure they meet organizational standards and business needs.
• Troubleshoot and resolve complex technical issues related to infrastructure.
• Ensure compliance with security policies, industry standards, and best practices.
• Manage vendor relationships, procurement processes, and contract negotiations.
• Mentor and provide technical leadership to team members.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Project Manager or Technical Lead in IT infrastructure projects.
• Strong technical knowledge of infrastructure systems, including servers, virtualization (e.g., VMware, Hyper-V), networking, cloud platforms (e.g., AWS, Azure), and storage solutions.
• Proficiency in project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, Jira).
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Experience in budget management, risk assessment, and mitigation planning.
• Relevant certifications such as PMP, ITIL, or cloud certifications (e.g., AWS Solutions Architect, Microsoft Azure Administrator) are a plus.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

Job Responsibilities

• Good customer service and troubleshooting skills
• Ability to communicate technical information, both verbal and written to the end-users.
• Installation, set-up of system and maintenance activities, as well as deployment
• Perform systems administration, update IT applications & IT infrastructure system (eg. Windows & Linux servers)
• Perform recovery procedures to solve system issues
• Experience with electrical wiring, carpentry, and metal fabrication is a plus.

Job Requirements

• Exposure in both IT technical installation and repair are plus points
• Proficient in verbal and written English and Mandarin/Chinese is preferred (high frequency in dealing and coordinating with Chinese speaking clients and vendors)
• Positive attitude, diligent and keen to learn

Responsibilities

· Manage and maintain the company’s IT infrastructure, including servers, networks, and hardware

· Oversee the migration to and management of the Azure environment

· Administer and support the MS365 environment

· Implement and monitor cybersecurity measures to protect company data and systems.

· Provide technical support and training to employees.

· Develop and enforce IT policies and procedures.

· Conduct regular system audits and vulnerability assessments.

· Stay updated with the latest IT and cybersecurity trends and technologies

Minimum Qualifications

· Minimum 3 years proven experience in managing IT Infrastructure and/or cybersecurity

· Strong knowledge of Azure and Microsoft 365 environments

· Familiarity with network and server management

· Excellent problem-solving and communication skills

· Strong communication and collaboration skills

· Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Key Responsibilities:

1. Administrative Support:

• Handle daily administrative tasks, including managing calendars, scheduling meetings, and coordinating appointments.
• Organize and maintain files, records, and documents (both digital and physical).
• Assist in preparing reports, presentations, and meeting agendas.
• Provide support in document preparation for internal and external communications.

2. Operational Support:

• Assist with monitoring and maintaining the organization's operational processes to ensure efficiency.
• Support in data entry, updating systems, and ensuring accurate record-keeping.
• Help track business operations performance and assist with project timelines.
• Coordinate and support logistical arrangements for business events, conferences, or travel.

3. Communication & Coordination:

• Act as a point of contact between departments, ensuring effective communication.
• Prepare and distribute internal communications, such as memos, newsletters, or updates.
• Communicate with vendors, clients, and other external parties as needed.
• Assist with resolving issues or queries from staff or clients in a timely manner.
  

4. Project Management Assistance:

• Assist with managing business projects by tracking progress and deadlines.
• Ensure project documentation is organized and accessible.
• Coordinate resources and logistics for project execution.
• Support project teams in conducting research and preparing reports.
• Support with customer relationship management (CRM) tools and processes.
  

Additional Information:

• Good interpersonal and communication skills
• Ability to work independently as well as a good team player
• Ability to multi-task in a fast-past environment

Interested applicants, please submit your resume by clicking APPLY NOW

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Job Description
The Sales Account Manager is responsible for identifying, engaging, and closing new sales opportunities to drive revenue growth for the organization. This role involves prospecting for new clients, managing the sales pipeline, and nurturing client relationships to secure long-term business. The candidate must have a strong understanding of the company’s products and services, as well as industry trends, to effectively position solutions to meet client needs.

He/She needs to adhere to ISO27001 policy and procedure.

Educational Qualification:

• Bachelor's degree in Business Administration, Marketing, IT, or a related field.

Minimum Working Experience:

• At least 3-5 years of experience in sales, account management, or business development in the IT industry.

Skills and Competencies:

1. Sales Expertise:
   • Proven track record of meeting or exceeding sales targets.
   • Experience in prospecting, cold calling, and closing new business deals.
   • Strong negotiation, presentation, and communication skills.
2. Technical Knowledge:
   • Solid understanding of IT solutions, including Cyber Security, Cloud Services, Managed Services, and IT Support Services.
   • Ability to understand and articulate technical concepts and solutions to clients.
   • Awareness of industry trends and emerging technologies.
3. Relationship Management:
   • Skilled in building and maintaining strong client relationships to ensure long-term business growth.
   • Experience in managing the sales pipeline and CRM tools.
4. Compliance and Policy Adherence:
   • Knowledge of and commitment to adhering to ISO27001 policies and procedures.

Personal Attributes:

• Results-driven with a focus on achieving sales goals.
• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to think strategically.

Additional Qualifications (Preferred):

• Experience in working with enterprise-level clients.
• Certification in sales or IT-related disciplines is an advantage.
• Familiarity with ISO27001 standards and processes.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

As an IT Business Analyst, you will collaborate with different stakeholders to analyze, document, and translate business requirements into effective technical solutions. Your role includes supporting tools and software for daily operations, enhancing communication, internal staff collaboration, and business reporting.

Key Responsibilities

• Collaborate with Stakeholders: Partner with business leaders to gather, document, and prioritize requirements for new business applications and enhancements, ensuring alignment with organizational goals.
• Analyze and Optimize Processes: Evaluate existing workflows and processes, identifying opportunities for improvement to drive operational efficiency.
• Lead Projects: Manage end-to-end project lifecycles, including planning, execution, and implementation of system configurations and customizations.
• Bridge IT and Business: Translate business needs into clear technical specifications for development teams, ensuring seamless delivery of application functionality.
• Monitor and Optimize Systems: Analyze application performance metrics, identify areas for improvement, and implement changes to enhance efficiency.
• Facilitate Training and Adoption: Design and deliver training programs and materials to ensure effective user adoption and empower stakeholders to maximize application potential.
• Support and Enhance Applications: Act as the primary point of contact for internal application support, resolving issues, and driving continuous improvement

Requirements

Educational Background: Degree or diploma in IT, Computer Science, or a related field.

Experience:

• At least 3 years of hands-on experience in projects and business application support.
• Previous project implementation experience is an added advantage.

Technical Skills:

• Proficient in enterprise IT applications (e.g., SAP, NetSuite, CRMs), SharePoint, Microsoft Office 365, and custom-developed applications.
• Demonstrated ability to quickly learn and adapt to enterprise applications and business processes.

Core Competencies:

• Strong analytical and problem-solving skills.
• Excellent teamwork and collaboration abilities.
• Proven self-starter with the ability to work independently under minimal supervision.
• Effective communication and interpersonal skills to work closely with end-users and vendors.

Industry Knowledge: Experience in the early childhood education sector is a plus.

Eligibility: Open to Singaporeans and Permanent Residents who meet the above criteria.

Key Responsibilities:

Information Gathering & Reporting:

• Compile and organize project-related information.
• Schedule and coordinate meetings with stakeholders and vendors.
• Prepare meeting agendas and document detailed minutes.
• Follow up on action items discussed in meetings.
• Prepare regular status updates for the Project Manager.

Document Management:

• Maintain and organize all project-related documentation, including minutes from vendor meetings.
• Ensure proper version control of key project files.
• Create and update project documentation as necessary.

Stakeholder Communication & Milestone Tracking:

• Serve as a liaison between the Project Manager and internal stakeholders
• Distribute project updates and communications effectively.
• Address and respond to routine project-related queries.
• Monitor project timelines, flagging potential delays to the Project Manager.
• Track milestone achievements and deliverables.
• Keep project management tools updated with the latest project progress.

Quality Control & Change Request Management:

• Assist with the coordination of quality assurance activities.
• Support the user acceptance testing (UAT) process.
• Collect and organize feedback from UAT sessions.
• Log and track change requests, assessing their impact.
• Communicate approved changes to relevant parties.

Vendor Coordination & Administrative Support:

• Assist in managing daily interactions with vendors.
• Track vendor deliverables and performance.
• Coordinate meetings and communications with vendors.
• Handle administrative tasks related to the project.
• Support the coordination of training sessions for internal teams.
• Assist in developing training materials in collaboration with the vendor.
• Facilitate the security onboarding of new vendor team members.
• Support post-implementation activities.

Requirements:

• A degree in Information Technology (IT), Computer Science, or a related field.
• At least two (2) years of experience in IT project management.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook.
• Experience with project management tools such as Confluence and Jira is a plus.