We are seeking a dynamic IT Project Manager/Business Analyst to lead the development and deployment of a new healthcare IT product. The ideal candidate will have a blend of technical expertise, project management capabilities, and a knack for stakeholder engagement. This role requires a hands-on approach to managing the project lifecycle, ensuring seamless collaboration between technical and business teams while contributing to coding and development tasks.

Key Responsibilities

Requirements Gathering & Analysis:

• Collaborate with stakeholders to define and document detailed business and technical requirements for the new product.
• Translate business requirements into technical for the development team
• Identify risks and technical challenges at the requirements stage to plan mitigation
• Estimate effort and plan timeline for delivery to propose to the program director

Stakeholder Management:

• Act as the primary point of contact between technical teams and business stakeholders, ensuring alignment of technical deliverables with business objectives.

Development & Coding:

• Contribute technical expertise, particularly in coding with Python and object-oriented programming languages such as Java.
• Leverage full stack development skills to support technical teams during critical project phases.

UI/UX Contribution:

• Provide input into user interface design to ensure it meets user needs and aligns with the product's functionality.

Quality Assurance:

• Lead quality assurance processes, including test case development, to ensure a high-quality product launch.

Problem Solving:

• Tackle project challenges proactively by identifying root causes and delivering practical solutions under tight deadlines.

Communication & Collaboration:

• Clearly articulate complex technical concepts to non-technical stakeholders and present updates to diverse audiences.
• Work closely with cross-functional and geographically distributed teams to achieve project objectives.

Your Profile

Experience:

• At least 3 years managing large-scale IT projects, preferably involving new product development and deployment.

Technical Skills:

• Proficiency in Python and object-oriented programming (e.g., Java).
• Experience in full stack development.
• Familiarity with UI/UX design principles.
• Solid understanding of quality assurance processes.
• Agile development experience.

Soft Skills:

• Strong problem-solving and critical-thinking abilities.
• Ability to convey technical concepts to non-technical audiences.
• Excellent communication, presentation, and interpersonal skills.
• High tolerance for stress and adaptability to dynamic environments.

Preferred Attributes:

• Independent and proactive problem solver.
• Highly organized with exceptional prioritization skills.
• Experience working within cross-functional and distributed teams.

Remuneration:

• Base Salary: $6,000 - $8,000, Sales is on 60:40 pay mixed
• Transport allowance of $850 per month (provided if have own vehicle for travelling)

Responsibilities:

• Cultivate, maintain, and grow relationships with new and existing accounts to increase business opportunities and ensure excellent client relations.
• Prepare customer proposals, respond to tenders and RFQs in collaboration with Service Delivery and Project Managers.
• Develop presales materials, including brochures, presentations, and maintain proposal records while tracking project deliveries.
• Support the sales team with forecasting and pipeline management.
• Understand project execution and delivery processes; gather client requirements, perform analysis, and prepare functional and service specification documents.
• Drive sales to meet revenue targets by identifying new market opportunities and acquiring new customer accounts.
• Deliver tailored sales presentations that address client needs and drive growth.
• Conduct prospecting, cold calling, customer qualification, presentations, proposal preparation, and objection handling to close sales.
• Maintain strong customer relationships post-sales and submit timely sales reports to management.
• Perform any additional duties as required or assigned.

Requirements:

• Bachelor’s Degree in Business Administration, Marketing, or a related discipline.
• Minimum 6 years of experience in the IT industry, including at least 4 years in services-related sales.
• Proven experience in services sales, including participation in tender and bidding processes.
• Strong skills in account management, relationship building, and maintaining client accounts.
• Ability to work collaboratively with team members across functions.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Job Descriptions:

● Collect and analyze clients requirements.

● Work in teams to design, test and develop localization and customization of Yonyou ERP and Cloud solutions.

● Plan and manage developing resources and schedule including system configuration, integration testing.

● Conduct review & integration testing to ensure the quality of deliverables before handing over to users for UAT.

● Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently.

● Solve technical problems during project delivery.

● Document all engagements including the creation of design documents, technical specifications, process documentation, specification, system deployment documents, ERP system integration and interface documents and publish reports.

● Receive training about Yonyou ERP products, industry, and project management.

● Provide pre-sales support from technical perspective, including product &technical solution proposal.

Requirements:

● 3 years of experience in Business applications and cloud solutions, ERP experience

● Graduated in Information Technology, Engineering, and supply chain management.

● Account, Supply Chain Management business knowledge or experience preferred.

● Preferably familiar with SQL query and has experience in DBMS e.g. SQL Server, Oracle will have an advantage.

● Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue

● Excellent problem-solving and analytical skills and good verbal and written communication skills.

● A team contributor who can learn extremely fast, perform under pressure and excel in a fast-paced environment.

● Fluency in both English and Mandarin is required to liaise with English and Mandarin-speaking associates.

● Will be based in Singapore and travel for overseas projects in Southeast Asia

Role:IT Security Engineer(ITSO)

JD:

•Define the project's goals, scope, and deliverables, and establish a detailed plan with timelines and resources •Manage the project's day-to-day operations, including assigning tasks, monitoring progress, and making adjustments.

•Keep stakeholders informed and engaged, and resolve issues

•Ensure the project meets quality standards and delivers the expected outcomes

•Maintain project documentation and handle compliance or regulatory issues

• Good communication and problem-solving skills

• Excellent interpersonal skills • Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.

• Teamworker and well-mannered

• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.

Asset inventory knowledge and project/implemantaion documentation. Implement and maintain security policies and procedures to protect the organization's IT assets Configure and manage security tools and platforms to ensure they are integrated with the network infrastructure Conduct security and risk assessments of change requests, infrastructure, and data Monitor compliance to information security policies and ensure compliance with the customer's cybersecurity policies Conduct information security awareness training Manage information security risks and incidents Manage information security and related projects and initiatives Communicate and enforce compliance with information security policies and standards

Must have Talent / Skills - Good communication and excellent interpersonal skills, Proficient in Microsoft Office - ITIL Process Knowledge -Process handling Infra Incident and request handling.

Company’s Profile (PM)

As a security solutions provider has been established for more than 25 years, they have garnered a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for a skilled Project Managers to join their expanding team!

Location: Tampines

Working hours: Monday to Friday, Standard Office Hours

Our Project Managers are responsible for full IT and engineering project delivery life-cycle which includes contract negotiations, risk management, financial budgeting and cost management, project scheduling and tracking, scope management, resource planning, project reporting and stakeholders management.

Responsibilities:

• Accomplish strategic objectives by overseeing multiple project activities
• Manage IT and engineering project delivery life-cycle within scope, schedule and budget and standards within regulations and compliance.
• Responsible for all stages of full turnkey project deliveries covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are defined and communicated to stakeholders
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish risk management plan to identify and review potential risks and mitigation actions
• Manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements:

• Min. Degree in IT / Computer Science / Engineering, or equivalent
• Possess Project Management certifications (e.g. PMP, CITPM)
• Min. 4-5 years’ experience in managing large-scale multi-million dollar IT and engineering integration projects and cross-functional delivery teams
• Good knowledge on large-scale management of multi-service line teams, with strong service delivery, client relations, planning, scheduling, budgeting, financial management, resource management, quality assurance and situational negotiations
• Knowledge of security requirements and implications relating to government security standards would be advantageous

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

IT SALE EXECUTIVE

Location: Aljunied
Working Days : Monday- Friday (WFH subject to approval)

Working Hours: 9am-6pm

Salary: $2800 - $5000 (Basic + Commission)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities:

● Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.

● Develop and execute strategies by analyzing current market trends and needs.

● Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.

● Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.

● Ensure accuracy in sales reports for record-keeping and management reporting.

● Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.

● Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.

● Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

● Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field)

● Diploma / Degree holder in related field (Sales or Information Technology will be an advantage).

● IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy.

● Proven good sales track record in related fields.

Our client is an established MNC specialising in spare parts distribution for industrial clients, they are looking for a dynmic Customer Support Representative to join their team.

Main Job Description

• Process and maintain customer purchase orders, external customer purchase order systems and electronic data interchange (EDI)
• Compiles and generates various customer/sales report
• Contract review of customer purchase orders
• Capable of working unassisted with OEM and aftermarket customer requirements
• Maintain off-line sales systems as required (i.e., Product Master, FACT)
• Responds to customer pricing requests per established price list
• Interacts with other departments as required (order status, delivery updates, warranty & quality)
• File and maintain documentation
• Interfaces with customers on a day-to-day basis
• Over-time may be required with little or no notice to accommodate customer needs
• Prepares and submits customer quotations per established price list
• Responds to internal and external customer question

Other Functions

• May respond to other administrative requests from Account Managers
• May input forecast information and/or participates in planning meetings
• Picks up and distributes department mail
• Cross train with other Customer Support Representatives
• May provide limited coverage (short term) for account management function
• Small international locations may be involved in other administrative tasks from other functional areas (i.e., payment processing, after hour calls)
• May provide product or technical application information
• May assist in preparing customer account review packages
• Limited face-to-face customer contact, which may involve minimal travel
• Smaller international locations may require low-level product application work
• Actively participates with account receivables management (collection process, validate PO to sales order, collections, etc.)

Job Requirements:

• Expert knowledge of computer systems and software applications
• High level of professional communication and interpersonal skills
• Must work effectively in a team environment
• Able to multi-task, detail-oriented and able to prioritize work load efficiently
• Sound judgment and decision-making skills regarding routine, day-to-day functions
• Thorough understanding of the organization and internal resources
• May be required to have multi-lingual language capabilities dependent on customer base or location (verbal and written)
• Solid understanding of the sales process
• Able to understand and apply, to some extent, international commercial transaction specifics

Job Summary

As a Project Manager for Cloud Migration, you will lead the end-to-end migration of on-premises infrastructure and applications from on-prem to AWS Cloud. You will work closely with solution architects, cross-functional teams, including IT, business stakeholders, and cloud architects, to ensure successful planning, execution, and delivery of cloud migration projects. Your role will involve managing timelines, budgets, resources, and risks, ensuring that projects meet business objectives and comply with security and regulatory requirements.

Key Responsibilities

• Plan, coordinate, and manage cloud migration projects from on-premises to AWS, ensuring that project objectives, timelines, and budgets are met.

• Collaborate with stakeholders to define project scope, goals, and deliverables in alignment with business requirements.

• Work closely with solution architects, cloud architects, infrastructure teams, and vendors to execute the migration strategy.

• Identify and mitigate risks and issues throughout the project lifecycle, ensuring minimal disruption to business operations.

• Manage the development and execution of migration roadmaps, including application, database, and data migration.

• Lead project teams in the identification of dependencies, bottlenecks, and resource needs to ensure timely delivery.

• Ensure compliance with AWS cloud security standards, policies, and best practices.

• Communicate project status, risks, and mitigation plans to senior management and stakeholders.

• Monitor post-migration performance and ensure operational stability and optimization of AWS cloud infrastructure.

Bachelor’s degree in IT, Computer Science, or a related field.

• Strong years of experience in managing IT projects, preferably experience in GCC migration.

• Strong knowledge of AWS cloud services, including EC2, S3, RDS, VPC, IAM, and security best practices.

• Experience in managing large-scale infrastructure migration projects, particularly from on-premises to cloud environments.

• Proven track record in managing complex projects with multiple stakeholders and dependencies.

• Strong understanding of Agile and Waterfall project management methodologies.

• Experience with cloud automation tools, CI/CD pipelines, and infrastructure as code (e.g., Terraform, CloudFormation) is a plus.

• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified Developer) will be an added advantage.

Job Scope:

• Installation and upgrading of software / patches
• HW break-fix, technical & SW support, system patches update, data migration
• VIP, Mac OS, VDI & VC support
• HDD degauss handling
• IMACD support
• Perform asset management & update asset records
• Updating to the latest windows and programs
• Conduct testing all on devices and systems

Job Requirement

• Nitec in Information Technology or equivalent
• Entry Level
• Training will be provided

- 6 months contract

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

Requirement:

-Diploma or Bachelor’s degree in Electronis, IT Business system, IT hardware or Industrial Equipments.

-2-3 years relevant sales experience.

-Experience in Channel & project sales an added advantage

-Must have good business acumen

-Good communication and interpersonal skills are essential.

Responsibilities:

-Responsible for Sales target set for the business.

-Perform daily sales activities for prospecting calls, appointments, presentations, proposals and closes.

-Maintain contact with all clients in the market area to ensure high levels of clients' satisfaction.

-Keep abreast of product applications, market conditions, competitive activities and industry trends.

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Presales Consultant to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Deliver pre-sales technical assistance for specific products to both customers and partners.
• Collaborate closely with the Sales team to develop and position solutions for market readiness and customer proposals.
• Analyze customer IT and business needs.
• Conduct/Provide cybersecurity strategic solution selling, product demonstrations, showcase cybersecurity solutions, and Proof of Concept (PoC).
• Work with solution vendors to develop business proposals, and respond to RFI/RFP requirements.
• Conduct in-house lab tests to validate proof-of-concept setups, network designs, and deployments for new products and features.
• Stay current on competitive solutions, products, and services in the market.
• Offer regular updates on new product developments to internal sales teams.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 1 years’ relevant experience.
• Knowledge on Security Service Edge product is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

[Job ID: 824485]

Responsibilities:

• Lead the end-to-end execution of the GDC migration project, including the setup of data centers and tracking of application migration progress.
• Develop, manage, and monitor project plans, timelines, and budgets, while identifying and addressing risks throughout the project lifecycle.
• Supervise procurement activities, maintain current RAID (Risks, Assumptions, Issues, Dependencies) logs, and ensure timely escalation of critical issues to relevant management levels for quick resolution.
• Lead and actively participate in Project Steering Committee (PSC) meetings, providing regular updates on project status, risks, and important decisions.
• Collaborate with external stakeholders (e.g., Govtech, CSA, vendors) and internal teams to ensure compliance with governance processes.
• Undertake any other ad-hoc responsibilities as assigned

Requirements:

• At least 10 years of experience in project management, with a focus on large-scale IT projects, preferably involving data center and cloud setup and migration.
• Certification in project management and experience with Agile methodologies.
• Strong understanding of IT infrastructure (compute, network, storage, and cybersecurity) to drive project success.
• Experience in disaster recovery planning and business continuity.
• Familiarity with value stream mapping and process improvement techniques.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng Mei Qi
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Job Responsibilities:

• Identify and analyze technology trends and emerging issues that could impact infrastructure service delivery, and proactively recommend alternative solutions or corrective actions when necessary.
• Design, plan, and implement hybrid cloud infrastructure, integrating operational and security tools to meet both operational and security requirements.
• Conduct capacity planning and performance optimization for infrastructure, introducing improvements and enhancements to existing systems and processes.
• Develop infrastructure architecture blueprints and roadmaps, planning the integration of new systems into the existing infrastructure.
• Lead technical project implementations, ensuring the effective deployment of infrastructure solutions, and overseeing the transformation of operational processes to meet evolving business needs and architecture changes.
• Collaborate with project teams, users, and stakeholders to understand business requirements and IT challenges, offering technical solutions and design best practices. Solutions range from straightforward hardware proposals (e.g., physical servers with GPU) to complex, multi-tiered virtualization and hybrid cloud solutions, considering regulatory, security, cost, and sustainability factors.
• Plan and manage procurement schedules, develop technical specifications, and oversee procurement activities to ensure timely acquisition of services, hardware, and software.
• Hands-on technical expertise for proof-of-concept setups and the eventual integration and deployment of new technologies.
• Manage infrastructure upgrades, ensuring smooth transitions and replacements of components or tools reaching end-of-life (EOL) or end-of-service (EOS).

Requirements:

• A relevant university degree with at least 12 years of relevant experience in infrastructure management.
• 8+ years of experience as an infrastructure architect and/or technical lead, involved in solution development and infrastructure design and deployment.
• 4+ years of experience leading IT infrastructure projects with contract values of at least S$5 million.
• Deep knowledge of operational and security frameworks (e.g., ITIL, ISO27001) and best practices.
• Expertise in a variety of technologies, including cloud, network, compute, storage, container management platforms, security tools, observability platforms, automation tools, and cloud computing models and services.
• Solid technical experience in one or more of the following:Linux/Windows operating system administration
  Security, automation, and operational tools for systems, platforms, and databases
  VMware, public cloud administration, and containerization
  ITSM and monitoring tools
• Strong understanding of IT services, processes, and governance.
• Exceptional analytical skills and attention to detail, with the ability to prioritize technologies and define the technology stack according to business needs.
• Strategic thinker with the ability to develop innovative infrastructure designs that align with business goals.
• Capable of preparing and delivering presentations, proposals, and technical specifications independently.
• Confident in presenting solution proposals and providing project updates to stakeholders at various levels.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Overview

We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunities to work in a variety of challenging IT environments to quickly build up your IT and communication skills.

What will you be doing?

As a support Engineer, you provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues. Your job is to work closely with R&D Team by conducting preliminary investigations i.e., replicating the reported issues raised and communicate to the support software engineers and Quality assurance engineers of your findings to facilitate in bug fixing.

Your responsibilities will include:

• Being a representative for project-specific customer inquiries and issues that you will take ownership and bring resolution.
• Ensure customer satisfaction in Project Support and Maintenance
• Collect information and perform deep-dive analysis, diagnosis, and troubleshoot.
• Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
• Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
• Manages the status of issues raised and ensure they are resolved effectively in a timely manner.
• Continually evaluate existing processes to streamline and enhance customer support activities.
• Manage and keep tracks of change requests, bug fixes status and system updates deployments documentations.
• Prepare weekly statistic reports and able to present professionally in the weekly progress meetings with clients.
• Prepare and keep track of user manuals documentation and versions as well as release notes for upcoming enhancement releases.
• Conduct training / hand-holding sessions with users and to guide them to troubleshoot the system to resolve software issues or problems.

OK, I’m interested… is this the job for me?

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities that you’ll need to be a fit for this role include:

• Min Diploma in Information Technology/Computer Science/ Computer Engineering
• Preferably > 1 year experience in IT Industry managing large-scale applications support
• Pro-active, customer-focused, and comfortable dealing with clients/vendors directly.
• Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Highly energetic, motivated team player, able to work under tight timelines and pressure to participate in digital transformation journey
• Good interpersonal skills, resourceful, take ownership
• Organized, meticulous, and able to work independently
• Strong analytical and troubleshooting skills
• Delivered B2B services effectively and efficiently, aware of service management preferred.
• Preference given to vendor–based software delivery experiences.
• Experience in Software Development and Microsoft SQL Server will be an advantage

About AvePoint

Check out our careers blog for content on our people, culture, and workplace!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our client a leading marine fuel logistics company supply and market bunkers to all types of vessels is hiring a Level 1 - IT Support Officer

IT Support Officer

Provide a professional, expert support and administration of the Microsoft 365 cloud environment with a secure, reliable infrastructure.

Minimum Requirements:

• Hand on experience as Global Admin for M365 or experience in the following modules such as user administration, Intune management and security management is required
• More than 2 years of experience work as L1 support in mid to large enterprise with headcount more than 100
• Strong customer service and communication skill with knowledge of know-how to translate technical issue effectively to the users
• Strong problem-solving skills for endpoint devices (Windows OS, Android and IOS) and troubleshooting network related issue
• Ability to work independently and can contribute as a team
• Firewall knowledge is not mandatory, but good to have

Job responsibilities:

• Independently research, design, develop, and deploy Microsoft 365 solutions for the company
• Administer the Microsoft 365 environment, ensuring availability, reliability, and performance
• Monitor system health and regularly review, analyze, and test systems for performance
• Perform annual hardware refresh for endpoint devices and network equipment
• Provide regular update, backups, and restores as needed
• Collaborate with internal stakeholders to maximize functionality and user experience
• Provide onboarding and offboarding for new hire/leaver
• Documenting system configuration, process and IT user guide
• Provide top-tier support, coordinating with various teams and vendors to troubleshoot issues onsite and offsite (onboard the vessels)
• Opportunity to travel to other countries to provide IT support for the vessel only if vendor unable to resolve the issue
• Role as an IT procurement officer and work closely with vendor and purchasing team
• Monitor and manage the billings and subscriptions for SAAS and M365
• Manage IT hardware and software inventory
• Conduct daily IT operation daily checklist, monthly checklist and annual checklist.

Other information

• Work Location - Northeast KIM CHUAN. TAI Seng MRT
• 5 days' work week from 9am - 6pm
• Basic salary ranging from $2,500 - $4,000 with AWS and Variable Bonus for candidates

If you bring along similar(Notice experience. Interested applicant. Kindly send in your resume. We regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er

Assist the IT Executive in ensuring the smooth operation of the hotel’s Information Technology systems and infrastructure. Provide first-line IT support to hotel staff and contribute to maintaining the reliability, security, and efficiency of IT systems.

Responsibilities

• Provide first-level troubleshooting for hardware, software, and network issues encountered by hotel staff, documenting incidents and solutions for future reference.
• Assist the IT Executive in implementing and maintaining incident management policies and procedures, ensuring clarity in escalation and resolution processes.
• Support the IT Executive in monitoring and maintaining information systems and data processing operations.
• Perform routine system tasks, including setting up user accounts, managing software installations, and ensuring regular updates of antivirus programs.
• Conduct daily and monthly backups, verify the success of backup processes, and ensure secure storage of backup data.
• Collaborate with departments to assess IT needs and assist in implementing solutions that align with hotel policies and system capabilities.
• Ensure critical systems (e.g., servers and Property Management Systems) are operational, including managing automatic standby modes when required.
• Conduct regular checks for unauthorized programs, improper configurations, or potential security vulnerabilities, escalating issues to the IT Executive when needed.
• Support the implementation and maintenance of new technologies or system upgrades under the guidance of the IT Executive.
• Maintain an updated inventory of IT equipment and software, assisting in procurement and replacement when necessary.

Qualifications

• NITEC, Higher NITEC, or Diploma in Information Technology or related field.
• Basic knowledge of hardware, software, and network troubleshooting.
• Familiarity with backup procedures and antivirus software management.
• Strong problem-solving skills with attention to detail.
• Ability to work collaboratively and provide support to non-technical staff.
• Willingness to learn and adapt to new technologies in a dynamic environment.
• Prior experience in a hospitality or service environment is an advantage but not required.

Senior IT Business Analyst/Product Design
Duration: 12 Months (convertible to perm)
Location: Beach Road


YOUR RESPONSIBILITIES:

• Lead program/project requirements and design sprints to define business and technical requirements through design implementation.
• Manage the requirements delivery (planning, estimation, risk management, reporting) to succeed in meeting overall program/project delivery.
• Leverage business knowledge to advise features/requirements priorities to delivery leads and/or product owners.
• Gather requirements by facilitating/coordinating meetings and conversations between business users, product owners, designers, SMEs, tech leads, and other relevant stakeholders.
• Identify people and systems impacted by functional and non-functional requirements.
• Collaborate with AI-enabled tools and methodologies to ensure requirements are effectively integrated into AI-supported workflows.
• Create/gather acceptance criteria in user stories and prepare any requirements specifications.
• Validate AI-generated outputs, ensuring alignment with business objectives and compliance with pre-set rules.
• Proactively engage, manage, and build strong relationships with clients and stakeholders.
• Work closely with Developers, DevOps engineers, Designers, and QA teams during all phases of the development lifecycle.
• Participate actively in mob programming sessions to facilitate AI-supported collaboration and contextual alignment among team members.

Requirements:

• Degree in Information Technology or equivalent.
• Relevant domain: Financial Institution, Retail, E-Commerce, Environmental, Social, and Corporate Governance (ESG).
• With more than 5 years of working experience in IT business analysis, including experience in AI-driven workflows or collaborative AI-enabled team structures.
• Good understanding of enterprise applications or prior experience in various tech products/development stacks is ideal but not mandatory.
• Strong familiarity with AI tools such as ChatGPT, GitHub Copilot, Jira Automation, or other AI-enabled platforms is a plus.
• Participated in full software or product development cycles.
• Knowledge and experience of Agile development practices.
• Experience working within teams or other high-collaboration environments is highly desirable.

Responsibilities:

• Log customer interactions and create support tickets to track issue resolution.
• Escalate unresolved or complex issues to higher-level support teams when necessary.
• Efficiently research, gather, organize, and share information in a timely manner.
• Prepare documents like correspondence, memos, reports, and other written materials.
• Utilize Microsoft Office Suite (Word, Excel, PowerPoint) to create documents and materials.
• Follow established procedures to track and ensure project completion.
• Coordinate service delivery during the operational phase.
• Support invoice creation and timely processing.
• Maintain accurate and up-to-date files and records in accordance with team standards.
• Assist Business Analysts with data quality issues and reporting.
• Provide administrative support to other departments or CUPPS operations as needed.
• Timely completion of daily paperwork and projects.
• Manage and maintain office supplies and equipment.
• Collate, update, and monitor operational support maintenance renewal contracts.
• Participate and support operations, and undertake other assigned duties.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25005

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

As an IT Systems Administrator, you will play a crucial role in maintaining and enhancing our IT infrastructure. You will be responsible for the installation, configuration, and maintenance of hardware and software systems, troubleshooting issues, and ensuring the overall reliability and security of our IT environment. Additionally, you will collaborate with cross-functional teams to implement IT solutions that align with our business objectives.

Responsibilities:

• Install, configure, and maintain hardware and software components
• Monitor and optimize system performance
• Troubleshoot and resolve IT-related issues in a timely manner
• Collaborate with other teams to implement technology solutions
• Ensure the security and integrity of IT systems
• Keep abreast of industry trends and advancements

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience as an IT Systems Administrator or similar role
• Proficient in Windows and Linux operating systems
• Strong knowledge of networking protocols and technologies
• Experience with virtualization technologies (VMware, Hyper-V)
• Excellent problem-solving and communication skills

Preferred Qualifications:

• Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA)
• Familiarity with cloud computing platforms (AWS, Azure)
• Experience with scripting languages (Python, PowerShell)

Salary : $5,000 - $7,000 + AWS

Location : Commonwealth

Job Description:

● Design, configure, deploy, and maintain Wintel and Linux server environments, including Windows Server (2019, 2022) and Linux distributions (RHEL, SUSE). Conduct server hardening

● Lead virtualization initiatives using industry-standard platforms such as VMware vSphere, Hyper-V, or KVM.

● Design and manage Storage Area Networks (SAN/NAS), ensuring data availability, integrity, and optimal performance.

● Ensure compliance with industry standards and regulations related to infrastructure and data storage.

● Implement and administer key management and encryption.

● Implement and administer Active Directory, including user accounts, group policies, security settings, and domain controllers.

● Implement and administer AD Public Key Infrastructure and Network Policy Server RADIUS services.

● Implement and administer monitoring solutions such as eG Innovations, PRTG, Splunk, or Kiwi Syslog server.

● Implement and administer backup solutions like Veeam or Acronis.

● Implement advanced system monitoring solutions to proactively identify and resolve performance and security issues.

● Investigate and resolve complex technical issues related to Windows Server systems, collaborating with teams and vendors.

● Coordinate with third-party vendors, IT providers, and external support for effective service delivery.

Job Requirements:

● Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field.

● Minimum of 5 years of experience in IT infrastructure engineering with a focus on Windows

Server administration.

● Storage implementation experience with Dell EMC / NetApp

● Experience with Wintel servers (Dell), VMware, Microsoft server products, Symantec

● Proven experience in designing on-prem data centre architectures.

● Proficiency in configuring, managing, and troubleshooting Windows Server environments.

● In-depth knowledge of Active Directory, Group Policies, and security best practices.

● Familiarity with virtualization technologies such as VMware or Hyper-V.

● Experience with scripting and automation tools.

● Relevant certifications (e.g., MCSA, MCSE, VCP) are a plus.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei

EA Registered no.: R1543992

Recruit Now Singapore Pte Ltd

EA License no.: 21C0845

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Project Engineer (IT)
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am to 6 pm)
• Salary Package: Up to SGD 3500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Set up equipment for various systems and conduct testing and commissioning.
• Install electronic systems, including cabling and storage devices.
• Perform troubleshooting, repairs, and preventative maintenance on electronic systems.
• Manage projects and follow up with clients.
• Provide onsite support to diagnose and resolve technical issues.

APPLY NOW!!!

• Min. Diploma in IT or Engineering field
• Min. 1 year of working experience in Project Management or related field
• Familiar with Windows, Word, PowerPoint, Excel, and Access

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66287 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694