• Full scope of finance operation include AR, AP and GL.
• Preparation of Corporate tax submission
• Deal with auditor, tax agent and secretary and law regulatory.
• Familiar with MYOB accounting software
• Collaborate with other department to create project budgets
• To assist purchases and other duties

Requirements:

• Bachelor / Master Degree in Finance and Accountancy
• At least 2 years if working experience
• Good communication and written skill
• Independent and able to provide sound judgement

Roles & Responsibilities

•To Identify target markets and sales opportunities (Foreigners and expatriates residing locally)
•Develop relationships with targeted market segments (Foreigners and expatriates residing locally)
•Build and maintain targeted client bases, keeping current client plans up-to-date and acquiring new clients on an ongoing basis
•Maintain relationship with clients and prospective clients by contacting/meeting with them periodically
•Explaining/Giving advice to clients and prospective clients the types of services / investment products
•Recommend financial planning strategies to clients to achieve their financial goals and objectives

Requirements

•Diploma/ Degree holder in any discipline
•Prior working experience
•Excellent interpersonal skills and leadership potential

• Invoicing to customers
• Assist on full set of accounts, including accounts receivable/payables, claims
• HR and payroll matters
• GST Reporting
• Payment of withholding tax
• Closing of accounts
• Annual Reporting and Xbrl filing
• Preparation of reports for managment
• System improvement work
• Other Ad-hoc administrative duties as assigned.

Requirements

• Diploma or degree in Accountancy
• Microsoft Office, Xero Accounting and XBRL knowledge
• Team player with proactive style, takes initiative in job and able to work under minimal supervision.
• Meticulous, well organised with good time management

HR Generalist (Payroll experience is a must)

• 5 days work week
• Location: North-east / North
• Basic up to $3800
• AWS & VB

Key Responsibilities:

• Manage the full spectrum of HR functions, including recruitment, onboarding, and maintaining employee records.
• Accurately process payroll and handle benefits administration in compliance with regulations and company policies.
• Maintain and update employee databases, ensuring accuracy in all HR documentation.
• Support training, development programs, and employee engagement initiatives.
• Handle general office administration tasks, such as managing supplies, correspondence, and scheduling meetings.
• Ensure compliance with employment laws and company policies.
• Contribute to HR projects and perform other duties as assigned.

Requirements:

• Diploma or degree in Human Resources, Business Administration, or a related field.
• At least 2 years of experience in payroll processing.
• Entry level is welcome to apply
• Excellent organizational and multitasking skills, with keen attention to detail.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

1. Installing and configuring computer hardware, software, systems, networks, printers and scanners
2. Responding in a timely manner to service issues and requests in token based or maintenance support based
3. Providing technical support across the company (onsite or remote)
4. Troubleshooting Level-1 cases and escalate if needed
5. Liaising with vendors for maintenance service
6. Onsite deploy network / system projects
7. Other ad hoc duties assigned

Job requirements

1. Higher Diploma or higher in IT/Network/Communication related subject
2. Good working attitude
3. Related experience in IT/Network/Communication industry
4. As most of our clients are China and Hong Kong-based companies and the company's headquarters is in Hong Kong, candidates will need to frequently communicate and coordinate with the headquarters and Mandarin speaking clients to execute/report projects by using English and Mandarin proficiently.

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Harnessing the Power of Data, Together.

The world's leading enterprises are using Solace's event streaming and management platform to transform their organizations by harnessing the power of events.

The more quickly an enterprise can get information about events to where it needs to be, the more effectively a business can react to opportunities and improve the customer experience. That's where an event broker (modern messaging-oriented-middleware) comes in.

Help Us, Help Them, Help You.

By joining our first-class team, you will be helping leading enterprises, including common household brands we all know and love, reach their full potential in this real-time, digital world.

The next time you drive a luxury vehicle, do some online banking, fly in a plane, or order some furniture online, you could be getting a better experience as a direct result of our technology, and your hard work. Wouldn't that be great!?

The Ideal Candidate:

Solace is seeking an enthusiastic, personable candidate to join our Singapore based team. Our team is responsible for troubleshooting and solving a broad range of technical problems for Solace’s global customer base. We pride ourselves on providing world class service to ensure our customers succeed with Solace. As a member of the Solace Support team, you will take ownership of issues, using your product expertise to assist customers in isolating faults and identifying the root cause of issues. You will be the interface between our customers and our development team, helping to ensure product defects are resolved in a timely fashion.

This is a highly technical position. You must be excited by technology, an independent learner and eager to stay up to date in a rapidly evolving environment. The candidate must be highly focused on providing exceptional service to our customers and partners. You will be working alongside some of the best coder/infrastructure engineer/hackers turned support specialists in the industry. Ex-developers looking for more customer facing exposure are highly welcomed.

Required Skills:

• At least 10 years’ experience in a technical role (software development, technical support, QA etc.)
• 8+ years working with Solace technology
• Programming experience in at least one of: Java, C, or .NET
• Excellent English communication skills, both written and verbal
• Strong personal commitment to quality and customer service
• Ability to take initiative in a dynamic working environment.
• Willing to provide 24x7 off-hours telephone support approximately one week per month
• Legally able to work in Singapore

Our Client is a leading leader in the communications and cyber security sector. They are looking for talents to be a part of their growing team!

Job Description

• Oversee the team including managing of staff administrative matters such as staff's attendance, discipline and arranging of covering staff
• Point of contact for all functions including managing of staff related matters escalated by functions’ heads
• Manage gift declaration and disposal
• Disposal arrangement
• Cost Recovery
• VIP Support Management
• Coordinate catering services for VIP and staff
• Manage visitors, rooms and facilities booking for venues
• Event support
• All other administrative support
• Any other ad-hoc duties as assigned

Job Requirement

• Min diploma in any discipline with relevant 3 years of supervisory experience
• Meticulous with details, good communication and interpersonal skills
• Prior relevant experience in procurement or in the job scope would be an advantage
• Able to work in a fast pace and challenging environment

Working Hours / Location

• Mondays to Fridays, 8.30am to 6pm
• City Hall

Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

We are representing our client, an established Hospital Group in Singapore, to search for suitable candidates for a Implementation Support Specialist Role. The ideal candidate should preferably have relevant experience in supporting Clinical informatics in healthcare domain.

Responsibilities

• Provide onsite clinical support for continuity of clinical systems.
• Gather feedback/requirements for clinical systems improvement.
• Participate in clinical systems testing.
• Prepare, plan and schedule Users training session.
• Support Workgroups, feedback sessions and committee meetings.
• Provide both onsite and offsite clinical support to the End-Users pre and post implementation and during downtime procedures.
• Provide 24 x 7 on-call application support to end users through rostering.
• Accurately document reported clinical issues with minimal guidance.
• Responsible in testing clinical systems for implementation & engaging users.

Requirements

• Diploma or degree in a healthcare discipline (nursing, allied health, medicine) or other degree
• Nursing or Healthcare Informatics Certification (Optional)
• Minimum 2 years continuous clinical experience in any healthcare organization or customer service experience.

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

Key Responsibilities:

• Handle the full spectrum of Accounts Receivable and Accounts Payable functions, ensuring timely and accurate processing.
• Assist with month-end closing, ensuring accuracy and timely submission of monthly financial reports.
• Maintain schedules for intercompany transactions and balances.
• Liaise with external auditors, tax agents, and other stakeholders for compliance and reporting.
• Prepare quarterly GST reports in accordance with local regulations.
• Assist with ad-hoc tasks as assigned by management.

Requirements:

• Minimum of 1 year of relevant experience in accounting or finance.
• Diploma in Accountancy, or currently pursuing an ACCA qualification.
• Strong organizational skills, attention to detail, and ability to meet deadlines.
• Proficient in Microsoft Excel, PowerPoint, and Word.
• Capable of working independently and collaboratively within a team environment.
• Diligent, result-oriented, and committed to meeting deadlines with a strong sense of responsibility.
• Positive attitude and strong drive to succeed in a dynamic environment.

Report to : Project Associate/Project Director

In absence, in case of emergency contact Project Associate

Responsiblities

1. Reporting to the Project Associate/Director on all matters pertaining to design, technical & building code issues

2. Assists the Project Associate/Architect to execute the overall design and management strategy within the Project Team (Design and Project Management) and assists to maintain the Project Quality Plan File ( ISO 9002 )

3. Assists the Project Associate in all coordination works, provides leadership and co-ordinates the input/output of all involved parties to meet established objectives

4. Maintains regular interfacing with external and internal members of Project Team

5. Maintains the overall project time-line by closely monitoring the Team’s output and making regular assessment of progress in meeting declared objectives

6. May assist to chair Client/Consultants Meetings and Technical Coordination Meetings.

7. Assists the Project Associate/Architect on Conceptual & Detail Design Development

8. CAD or Manual Drafting of Sketch Drawings.

9. Understanding & Applying Building Regulations

10. Directing the Technical Officer on Compliance with Planning and Building Regulation.

11. Directing the Technical Officer on the Preparation & Submission of Forms, Plans and Information required by Authorities for Approval & TOP/CSC.

12. Liaising with Consultants on matters of design & technical co-ordination issues and building regulations.

13. Conducting Site Inspections on matters of design & technical co-ordination issues and building regulations.

14. Directing the Architectural Co-ordinators in the co-ordination, organisation & preparation of Construction Documents and Drawings.

15. Preparing drafts of Material specifications and schedule of finishes.

Please submit a copy of your updated CV including your current salary, expected salary and notice period.

Only shortlisted candidates will be notified

Responsibilities:

· Conduct market research to identify selling possibilities and evaluate customer needs

· Actively seek out new sales opportunities through cold calling, networking and social media

· Set up meetings with potential clients and listen to their wishes and concerns

· Prepare and deliver appropriate presentations on products and services

· Create frequent reviews and reports with sales and financial data

· Ensure the availability of stock for sales and demonstrations

· Participate on behalf of the company in exhibitions or conferences

· Negotiate/close deals and handle complaints or objections

· Collaborate with team members to achieve better results

· Gather feedback from customers or prospects and share with internal teams

· Must work on weekend and public holiday

Requirements:

· Must have good business acumen.

· Good communication and interpersonal skills are essential.

· Must be service & results oriented

· Self-motivated with a results-driven approach

· Aptitude in delivering attractive presentations

Sales Executive with Social Media Marketing Expertise

We are looking for a passionate and results-driven Sales Executive with a strong understanding of social media marketing to join our team. The ideal candidate will have a proven track record in sales and experience leveraging social media platforms to drive engagement and sales.

Sales Executive Responsibilities:

• Setting sales goals, developing effective sales strategies, and aligning them with the company's overall objectives.
• Researching potential customers, identifying leads, and nurturing them through the sales funnel.
• Contacting potential and existing customers through phone calls, emails, in-person meetings, and social media outreach.
• Creating and delivering compelling presentations, proposals, and quotes tailored to customer needs.
• Managing customer inquiries, addressing concerns, and resolving complaints promptly and professionally.
• Utilizing specific software tools to streamline the sales process and generate actionable insights.
• Maintaining and updating the CRM database with accurate customer information.
• Driving social media campaigns to engage prospective clients, promote products, and support overall sales initiatives.
• Analyzing market trends and competitors to identify new sales opportunities.
• Collaborating with the marketing team to align sales efforts with promotional activities.
• Participating in regular sales meetings and contributing to strategy discussions.

Sales Executive Requirements:

• Education: Minimum high school diploma/GED; a Bachelor’s degree in Business, Marketing, or a related field is preferred.
• Experience: At least 1-3 years of proven sales experience, preferably with exposure to social media marketing.
• Technical Proficiency:Strong proficiency in CRM software (e.g., Salesforce, HubSpot) and sales tools.
  Familiarity with social media platforms like Facebook, Instagram, LinkedIn, and their advertising tools.
  Proficiency in Microsoft Office Suite and marketing analytics tools.
  
• Skills:Excellent customer service and sales abilities.
  Strong verbal and written communication skills, including experience creating persuasive marketing content.
  Skilled in social media engagement, campaign execution, and performance analysis.
  Excellent negotiation, problem-solving, and relationship-building abilities.
  Ability to multitask, prioritize tasks effectively, and work in a fast-paced environment.
  
• Personal Attributes:Self-motivated and target-driven with a growth mindset.
  Creative thinker with a keen interest in leveraging social media for sales growth.
  Team player with a collaborative attitude and strong interpersonal skills.
  
• Bonus Skills:Knowledge of SEO, content marketing, and email marketing strategies.
  Familiarity with graphic design tools (e.g., Canva, Adobe Spark) for creating simple social media visuals.
  

Why Join Us?

• Competitive salary with performance-based incentives.
• Opportunities for professional growth and skill development.
• A dynamic and supportive team environment.
• Exposure to cutting-edge sales and marketing strategies.
• Basic Salary + Quota Achievement Bonus + Top Achievement Bonus

We are looking for a diligent Telesales Executive to join us in our growing company.

Responsibilities:

• Make outbound calls to potential customers to promote Sodainmind's products and services
• Build strong relationships with customers and provide exceptional customer service
• Meet weekly and monthly call and sales targets
• Bonus will be awarded for exceeding sales target
• Keep up-to-date with industry trends and changes in product offerings
• Provide feedback to the management team on customer needs and market trends
• Accurately record customer interactions and update customer information in our CRM system
• Attend team meetings and contribute to the overall success of the sales team

Requirements:

• Excellent verbal and written communication skills
• Ability to build rapport with customers quickly
• Proven track record of meeting and exceeding sales targets
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Previous experience in telesales or a similar role is preferred but not required
• High level of computer literacy

This is a full-time position offering a competitive salary and benefits package. If you are motivated and eager to join an exciting startup, we would love to hear from you. Apply today and take the first step towards a fulfilling career with Sodainmind!

Role Overview

Join our dynamic team as a Business Consultant specializing in B2B sales. You will focus on a comprehensive range of marketing services, including SEO, SEM, Paid Social (Facebook, Instagram, LinkedIn, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role demands a proactive sales approach, involving cold calling and other strategic activities to drive business growth.

Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
Hours: Monday to Friday, 9am to 6pm
Salary: Basic + Incentives + Commission (Uncapped)
Benefits: Performance Bonus, Annual Flexi-Cash Benefits

Key Responsibilities

Prospecting and Cold Calling:

• Identify and reach out to potential clients via cold calling and lead generation.
• Educate prospects on our diverse services and solutions, emphasizing benefits and value propositions.

Appointment Setting:

• Arrange and coordinate appointments with prospects, ensuring smooth logistics.

Client Relationship Management:

• Build and maintain relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to meet evolving client requirements.

Market and Competitor Analysis:

• Stay updated on industry trends, market developments, and competitor activities.
• Leverage insights to identify growth opportunities.

Key Requirements

• Min. 1 year in B2B sales; cold-calling experience
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

Roles and Responsibilities:

1. Administrative Support:Provide administrative assistance to the sales team.
   Maintain organized records and documentation.
   
2. Purchasing and Customer Liaison:Handle purchasing tasks and coordinate with suppliers and customers.
   Ensure timely follow-ups and smooth communication.
   
3. Order Processing and General Duties:Process delivery orders, invoices, and related documents.
   Perform other ad-hoc duties as assigned.
   

Requirements:

• Education: Minimum ITE or Diploma qualification.
• Training: On-the-job training provided.
• Language Skills: Proficient in basic written and spoken English

About Three Crowns

Three Crowns LLP is a law firm that was founded in 2014 by specialist international arbitration advocates in the belief that international disputes call for focused advice and advocacy. The firm engages primarily in complex, high-value disputes, and counts among its clients many industry leaders and sovereign states. The firm has grown significantly in each of its offices — London, Madrid, Paris, Singapore, and Washington DC — and now comprises over 160 people, including 18 partners. Across jurisdictions, it is regarded as a market leader.

The Role

This is a full time role for 6 months and will involve working with partners and other colleagues across the firm on high value, complex international arbitration cases. Responsibilities will include:

• Conducting research, reviewing documents, drafting advice, correspondence and pleadings, gathering evidence and assisting with the preparation of witness and expert evidence, in relation to such proceedings.
• Assisting with advising and representing clients in, and in relation to, commercial arbitration, investment treaty arbitration and public international law matters.
• Liaising with clients, witnesses and experts, tribunals, and opposing counsel.

Skills and Knowledge

Competitive candidates will be a recent LLM graduate or qualified junior lawyer in any jurisdiction, and will possess:

• An excellent academic background.
• Experience at some level of international arbitration ideally within a leading dispute resolution practice, chambers or other related organisation.
• Experience working on high value, complex international investment and/or commercial arbitration (highly desirable).
• A proven ability to understand and investigate complex technical matters and a desire to practice as a specialist arbitration lawyer.
• Full business proficiency in English; additional foreign language skills are highly desirable.
• The ability to write clearly and economically, to orally present a client’s case confidently, succinctly and persuasively, while maintaining accuracy and credibility with a tribunal.
• The ability to identify relevant lines of research, select appropriate sources and tools, and implement rapidly with appropriate levels of depth, care, and creativity.
• The ability to analyse complex legal and factual problems and to identify challenges and solutions to a client’s case, with a strong understanding of the substantive and procedural aspects of contract and treaty arbitration law and practice.
• The ability to manage competing demands and work effectively to meet deadlines using commercially sound management practices that serve the best interests of the firm and its clients, ensuring exceptional attentional to detail in all work.

Job description

* As a HR generalist assisting in all HR and admin matters.

* Manage and record employees annual/sick leave.

* MOM work pass related matters including work pass application, renewal and cancellation and update for foreign worker's particulars.

* Update and maintain employee's date in hr system in accordance with company policies and MOM guidelines.

* Assist in staff on-boarding and off-boarding process and report regularly to the management.

* Handle employees enquires on all HR-related matters.

* Assist commercial work.

Requirements:

* Minimum Diploma in any discipline.

* Being able to speak Mandarin and English would be an added advantage.

* Good time management and prioritization capabilities, with the ability to multi-task and work with minimum supervisor and manager.

* Possess good communication and interpersonal skills.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Process sales order and follow up payment with clients.
• Update and monitor daily the Sales data system to support the Sales team forecast exercises.
• Coordination, monitor and troubleshooting assistance for client’s order, account statuses and other relevant problems.
• Support sales team on daily administration.
• Handle email/phone enquiries.
• Coordination of shipping schedule.
• Preparation of shipping documents (commercial invoice, packing list etc.).
• Follow up with clients on the phone for administrative purposes.
• Assist in general administration duties and Ad-hoc duties assigned by superior.

Job Requirements:

• ‘O’ level with 1-2 year of relevant experience.
• Diploma in Supply Chain/ Logistics/ Shipping with No Experience is welcome to apply.
• 5 day work week.
• Attractive Benefits.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Summary

The Business Support Executive is responsible to provide high-quality customer support through processing orders to shipment and delivery of orders. The Executive is also responsible for managing external customers and factories, coordinating with internal colleagues. This role also involves answering calls or emails from customers, participating in meetings with the factories and Sales.

Responsibilities

• Attend to pre-sales enquiries on product availability, lead time and price.
• Initiate and follow up on new item creation/customer creation in the system.
• Customer PO and contract review, including but not limited to the price and cost analysis, contract clause, and credit.
• Ensure price and credit have been approved before entering the ERP system.
• PO operation based on the sales order demand, track with vendors not only the inter-company vendor but the 3rd party about the schedule to meet customer’s demand.
• Daily order tracking & updating to ensure project schedule is under control.
• The shipment arrangement includes getting items from vendor and schedule pickup from customer.
• Follow-up on payment and forwarder details with customers and the factory.
• Review LC draft, prepare and collate documents from various factories for LC presentation.
• Coordinate with related parties on product quality issues.
• Communicate and provide timely responses between customer, sales, operation and factory.
• Generate and update sales order backlog reports to the sales & customer for update.
• Weekly & monthly sales & order forecast collection and summary.
• Support request from management e on reports from management’s request.
• Support manager to monitor the execution process of commercial contracts to conform to the company compliance & policy.
• Any other tasks assigned by manager.

Requirements

• Minimum Diploma or equivalent with experience in Customer Service support for at least 3 years.
• Work experience in import/export business, order fulfilment and management or purchasing function is desired.
• Responsible and reliable with integrity, highly adaptable and a great sense of teamwork.
• Willingness to learn new skills and open to development, willing to work extra hours if required.
• Proficient in Microsoft Office & ERP systems, analytical and sensitive to numbers.
• Good interpersonal and communication skills.
• Strong sense of urgency and self-motivation.
• Customer-focused, clear thinker and team player.

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641