Location: Tanjong Pagar
Employment Type: Full-time

Salary: Up to S$3,500

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

• Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 3-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Perform code packaging end to end until release to Production, the maintaining application is done by the Production team
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Job Description:

•  Configure, develop and maintain vulnerability tools and platform
•  Configure and test network security appliances (eg. Firewall, Link Encryptors)
•  Perform backup and upgrade of network appliance configuration and firmware
•  Develop network security diagram
•  Troubleshoot and debug issues that arise
•  Develop and maintain technical and configuration documentation
•  Perform standby duties as required

Education / Experience:

o Degree in IT / Computer Science / Engineering, or equivalent

o At least 1- 5 years of experience in IT implementation and maintenance support

Skill sets:

 Technically inclined and hands on

 Keen to pick up new technology and skillsets

 Experience in Vulnerability Assessment tools (eg. Nesses, NVM)

 Detailed configuring one or more brands of network security equipment

 Good team player who can also carry out assignments independently

 CCNA, CCNP preferred

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Key Highlights

• Exposure in the government sector
• Location: Somerset
• Working Hours: Mon-Fri (Office Hours)
• Duration: 6 months + 6 months

Key Responsibilities

• Support the follow-ups from service request meetings (e.g. taking noms, sending reminders to divisions on administrative sign-offs/approvals
• Manage the account and compliance matters for systems
• Support change management efforts and testing for tech refresh, and major system enhancements
• Other ad-hoc responsibilities as assigned

Requirements

• Min Degree.
• Experience working with systems projects or IT knowledge will be a bonus

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Responsibilities:

• Project Planning & Coordination: Lead the planning, coordination, and execution of network infrastructure projects, ensuring clear objectives, timelines, resources, and deliverables are defined.
• Stakeholder Management: Work closely with internal teams and external vendors to define project requirements, address issues, and manage expectations.
• Resource Management: Allocate resources efficiently, ensuring the availability of the necessary tools, technologies, and personnel for successful project completion.
• Risk & Issue Management: Identify, track, and mitigate potential risks and issues that could impact project timelines, budget, or quality, implementing contingency plans when necessary.
• Budget Oversight: Prepare, monitor, and manage project budgets, ensuring cost-effective solutions without compromising quality or performance.
• Quality Assurance: Ensure that all network designs, implementations, and configurations adhere to organizational standards and industry best practices.
• Vendor & Contract Management: Manage relationships with external vendors and contractors, including negotiations, performance tracking, and ensuring deliverables meet required standards.
• Progress Monitoring & Reporting: Track project progress, provide regular updates to stakeholders, and create detailed reports outlining timelines, resource utilization, and any deviations from the original plan.
• Post-Implementation Support: Ensure a smooth transition of the completed network solution into the operational environment, supporting testing, troubleshooting, and training as needed.

Skills & Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 5 years of experience focusing on IT infrastructure and network project management. Past experiences with project management of enterprise network technology refreshes and new data center networks and infrastructure builds.
• In-depth understanding of networking technologies, including Software-defined Network (SDN), LAN/WAN, firewalls, IPS, routers, switches, and cloud-based networking solutions.
• Proven track record in managing large-scale network projects from concept to deployment.
• Strong knowledge of project management methodologies (e.g., Agile, Waterfall, PMI).
• Excellent communication, leadership, and interpersonal skills, with the ability to manage teams and collaborate across departments.
• Certifications such as PMP, ITIL, or relevant networking certifications (e.g., Cisco CCNP) are highly preferred.
• Experience with project management tools, MS Project, JIRA, Confluence and ServiceNow is a plus.

Skills (Preferred):

• Experience with cloud computing platforms (e.g., AWS, Azure) and hybrid network architectures.
• Good knowledge with TCP/IP, network security protocols, VPNs, and encryption technologies.
• Familiarity with data center build and deployment of structured cabling technologies.
• Ability to manage multiple projects simultaneously and work in a fast-paced, dynamic environment.

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments.

Collaboration is key to our success. We prioritize open communication, constructive feedback, and a willingness to help others. We are committed to creating a supportive work environment that encourages excellence, innovation, and continuous improvement. We're looking for individuals who share our values and are excited to join us on our cyber mission.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Job Responsibilities:

• Service Enterprise/Govt accounts, obtains orders and develop new market and established new Enterprise Customers.
• Responsible for the entire sales cycles by planning and organizing activities in existing or potential accounts, identify opportunities and work closely with other stakeholders to close deal
• Communicate with customer on the requirement, understand their procurement process to ensure smooth sales process
• Monitor competition by gathering current market place information on products, pricing, etc
• Resolve customer dissatisfaction by investigating problems, develop solutions, preparing reports, making recommendation to management
• Present an overall costing sheet for a sales / project , to negotiate for best price for project / tender during bid phase
• Provide project costing sheets with supporting quotations from various distributors / vendors to project team for project handover
• Support project for a smooth transition during project handover example like proper handover to project team on costing sheet

Job Requirements:

• At least 5 years of IT sales experiences in Government Accounts
• Excellent communication skills, both verbal & written
• Good in presentation skills.
• Good organization skills and ability to multitask
• Team-player who can also work independently, dedicated team-member
• Work location: Jurong East
• Singaporean only

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

[6 Months contract, renewable]

As an IT Infrastructure Engineer in our team, you will create comprehensive user guide documentation to configure their systems to pipe logs to Government Cyber Security Operations Centre (GCSOC).

The scope of work encompasses approximately 150 products, including operating systems, servers, networking security, databases monitoring, cloud native services etc.

Key Responsibilities:

· Create clear, concise, and comprehensive user guides for WOG ICT products (Operating Systems, Servers, Firewall, Database, Cloud Service, etc) to send required logs to central monitoring service provided by GovTech.

· Develop step-by-step instructions for ICT product configuration and/or setup required, to achieve GCSOC outcome.

· Conduct own research or setup to gather accurate technical information.

· Ensure documentation adheres to GovTech standards and best practices.

· Update and maintain existing documentation as products evolve.

· Incorporate user feedback to improve guide clarity and usability.

Skill Requirement:

· Minimum of 1 year of relevant experience

· Must have experience in creating technical documentation (user guide, product guide, etc)

· Familiarity with ICT concepts, including operating systems, networking, databases, and security.

· Understanding of SIEM systems and log management.

· Able to setup temporary system using virtualisation technology to collect relevant information or visual contents required for documentation.

· Ability to translate complex technical information into user-friendly content

· Self-reliance and ability to work independently on creating the documentation

· Knowledge of technical documentation best practices and standards (optional)

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri, 9am to 6:30pm)

Job Description:

This is a full time role for a Sales Coordinator located in Kaki Bukit Ave. Our client is a one-stop IT solution-sourcing centre and you will be responsible for managing day-to-day sales operations, which includes handling all aspects of sales order processing, from creating quotations and sales orders to managing purchase orders, delivery orders, and invoicing.

Additionally, you coordinate projects and support the lead manager to ensure projects are executed according to the agreed plan and kept on schedule. This requires liaising with internal teams such as Finance, Procurement, Logistics, and Marketing to streamline processes and improve communication. Your role also involves assisting in the preparation and submission of relevant reports and documents for tenders. To stay updated on product knowledge and industry trends, you attend frequent online and offline product training sessions arranged by vendors.

Qualifications:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Proficient in MS Office

Job Description

• To generate, maintain and further develop sales forecasts for allocated customers’ accounts.
• To develop a new customer base through cold-calling, relationship management and industry contacts to maintain strong account relationships with the customers.
• To work cross-organizationally to co-ordinate pre-sales, professional services and support resources to drive successful solutions for customers.
• To achieve sales quota through identifying and gaining business from customers or new prospects and ensuring customer’s satisfaction through the products and services provided.
• To have a good understanding of the IT Products Solution and Services.
• To participate in development of value propositions and to negotiate successfully to close sales.
• To report on customer activities and general market activities at weekly sales meeting review.
• Any other ad hoc duties assigned by the supervisors.

Job Requirement

• Minimum 2 to 3 sales experiences in the relevant IT industry.
• IT Product Solution knowledge in Information Technology.
• Strong presentation and negotiation influencing skill.
• Excellent communication skill in both written and oral.
• Track record of consistent sales quota achievement and must be results driven to achieve target.
• Possess the ability to understand business problems that the prospects are resolving and able to qualify sales opportunity.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Position Summary:

Provide vital administrative and operational support to ensure the effective execution of IT-related projects, with a focus on investigative analysis. This role is ideal for individuals who are passionate about technology, have strong organizational and communication skills, and are eager to grow in the fields of IT and project management.

Responsibilities:

Assist in the following Project Coordination activities

• Cordinate project activities, ensuring timelines and objectives are met.
• Develop and review investigative case project plans in collaboration with the supervisor.
• Conduct open-source research through both open and subscribed databases, as well as social media platforms, to gather relevant and actionable data for investigative analysis.
• Extract key information and insights from investigative reports and intelligence products, transforming findings into actionable reports.
• Review all submitted analysis and investigative reports for accuracy, completeness, and professional quality.
• Ensure all project activities comply with client contract requirements and necessary measurements.
• Organize and coordinate project meetings, prepare agendas, and take detailed minutes.
• Perform other duties as assigned to support project success.

Job requirement:

• A Polytechnic Diploma in Information Technology, Computer Science, or a related field.
• Basic knowledge of IT systems, hardware, and software troubleshooting.
• Familiarity with operating systems (Windows, Linux, macOS) and network basics.
• Strong analytical and investigative skills to identify, assess, and resolve issues.
• Ability to collect and analyse data, identifying trends and patterns.
• Attention to detail and methodical approach to problem-solving.
• Good communication skills to report findings and collaborate with teams.
• Basic knowledge of security protocols and practices is an advantage.
• Self-motivated and able to work independently with minimal supervision.

Job Summary

Reporting to the SAP Basis & PLM Technical Manager (under Infrastructure, Security, and Operations), the Senior IT Analyst is responsible for the operations of the SAP Basis services to deliver SAP projects, support the existing productive SAP applications, manage interfaces and 3rd party integrations and configurations, as well as take care of the tickets and issues from users to support their queries. You will be expected to work with the team in the functional and technical areas for the integration, testing, and deployment of SAP modules. The role will also be responsible for providing support and managing PLM applications integrated with SAP.

Duties and responsibilities

• Deputy to the SAP Basis & PLM Technical manager in managing the entire SAP technical landscape of SAP systems and Satellite systems (S/4HANA & BW/4HANA, ECC, SAP PLM – ECTR, 3D VEG, Cideon, SAP content server, TREX, GTS, CRM, Fiori, Solution Manager, SAPBTP integrations, SAP Ariba, FSM/JAM, SF, Anaplan and Blackline and 3rd party integrations)
• Oversee projects such as SAP system upgrades, installations, migrations, and other projects as needed, ensuring timely completion and adherence to project
• Lead technical resource, who works closely with IT, key business users and leaders to ensure delivery of robust solution throughout the organization.
• Lead and coordinate operational tasks, escalations, and process improvements- Identify opportunities for process improvement and efficiency gains in SAP Basis administration tasks
• Manage periodic maintenance activities such as patching (OS, Database, Kernel, Support Packages and Frontend), Client and System refreshes
• Lead Major Incidents (P1/P2), solving complex problems till resolution
• Ensure SAP landscape systems are in compliance with security policies and guidelines
• Co-ordinate with SAP and other vendors to procure software licenses, support services and technical assistance and engage with vendor support for issue resolution
• Research and implement best practice solutions for new Basis capabilities, integration with Engineering applications, and SaaS applications
• Provide leadership for resolving Basis issues, optimizing services, ensuring the availability, performance, and application security of SAP landscape systems
• Planning of resources based on the project requirements and perform technical project planning, sizing assessments, and capacity planning with various IT teams (Infrastructure, SAP Functional, Business, Third-party vendor, and services provider) to address various system issues and achieve common goals
• This role is also responsible for:

1. Architecture, design, implementation and optimization of SAP landscapes and dependent technologies
2. Understanding and reviewing technical requirements and reviewing business solution documents for technical area
3. Managing SAP business continuity planning, Disaster recovery
4. Creating and maintaining documentation to establish best practices and standardization and support

Basic Qualifications

• Bachelor’s Degree in a relevant discipline or equivalent
• Minimum of 10 years of experience in SAP Basis Support
• Solid and proven experience in

1. SAP system installation, administration, upgrades, and production support
2. SAP systems performance tuning, and SAP architecture of applications running on Windows/Linux OS, HANA/Oracle/Max DB/SQL/Sybase (in cloud environment and on-premises)
3. OS/DB Migration, System Refresh, Client Copies,Upgrades (Kernel, Support packages and Database), SAP archiving, SAP background jobs handling, SAP Label and network printers setup & administration
4. Configuring SAP NetWeaver identity management SAP Single-sign-on (SSO) for SAPGUI / SAP NWBC and Web application servers and Configure SNC, SAML, and X.509 certificates
5. Cluster resource management for SAP (SuSE Cluster)
6. Backup and restore management, disaster recovery, and ensuring high availability of systems, Server-side scripting (batch, PowerShell, bash)
7. Setup and configuration of technical monitoring, Charm, EWA, BPCA/SEA for Solution Manager 7.2
8. Evaluating and recommending hardware, software, tools, and utilities within the SAP environment. Understanding the customer’s current and future requirements and developing relevant solutions. Ensuring agreed solutions are implemented correctly and on time
9. Incident management, problem management and change management

• SAP Basis Certification (System Administration, HANA, OS/DB migration) will be an added advantage.
• Strong problem-solving skills, with the ability to proactively identify and address issues that may arise
• Experience in managing both onsite and off-site Basis & PLM Technical teams, as well as communicating and coordinating with vendors
• Excellent leadership skills with the ability to prioritize tasks, verbal and written communication skills with the ability to clearly articulate complex technical concepts to both technical and stakeholders
• Good team player with positive attitude and encouraging manner

Position Overview
We are looking for an experienced and detail-oriented IT Procurement Operations Senior Manager with expertise in managing procurement systems to join our operations team. This role is responsible for overseeing procurement operations, managing vendor and stakeholder relationships, and optimizing the use of digital procurement tools to enhance purchasing efficiency.

Role & Responsibilities

• Manage the complete procurement lifecycle, including sourcing, evaluation, contracting, and vendor management
• Leverage procurement systems to create purchase orders, manage contracts, and track procurement activities effectively
• Work closely with cross-functional teams to ensure procurement processes align with organizational goals
• Negotiate terms and pricing with suppliers to secure optimal agreements and achieve cost efficiencies
• Monitor vendor performance and implement corrective measures to maintain service quality and performance standards
• Establish and nurture relationships with key suppliers to encourage collaboration and support continuous improvement efforts
• Analyze procurement data regularly to identify trends, cost-saving opportunities, and process enhancements.
• Provide guidance and support to internal stakeholders regarding procurement policies, procedures, and best practices
• Stay updated on industry developments, market trends, and regulatory changes related to procurement and supply chain management

Requirements

• A bachelor’s degree in supply chain, business administration, IT, engineering, or a related field
• A minimum of 8–10 years of experience in procurement
• Familiarity with IT procurement and experience in formulating and reviewing procurement policies is advantageous
• Proficiency in procurement system management, particularly in handling purchase-to-order, source-to-contract management, and supplier collaboration tools
• Strong negotiation skills with a proven ability to drive cost reduction initiatives
• Excellent communication and interpersonal skills to engage effectively with internal and external stakeholders

Responsibilities:

• Ensure that all projects are delivered on time, within scope, and within budget.
• Assist in defining project scope and objectives, involving all relevant stakeholders, while ensuring technical feasibility.
• Ensure resource availability and appropriate allocation.
• Develop detailed project plans to monitor and track progress.
• Manage changes to project scope, schedule, and costs using approved verification techniques.
• Measure project performance using relevant tools and methodologies.
• Report and escalate issues to management as required.
• Manage relationships with clients and stakeholders effectively.
• Identify and manage project risks, including those related to schedule, cost, and performance.
• Track project milestones to ensure successful completion of short- and long-term goals.
• Continuously develop and exercise leadership skills.

Requirements:

• Bachelor's degree in Data Science, Computer Science, Engineering, or related disciplines.
• At least 8 years of proven experience in project management and leading project teams.
• Experience across all stages of the project lifecycle, including planning, requirements gathering, design, testing, rollout, and transition to operations.
• Strong background in managing information systems projects.
• Solid understanding of data analytics concepts and ethical artificial intelligence.
• Experience delivering projects for the defense sector is an advantage.
• PMP or CITPM certification is a plus.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily toensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers ) and software license monitoring
• Responsible for the procurement of IT equipment, software and relatedproducts including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Has a passion or keen interest in Healthcare or Community Services
• Strong in tracking on-hand tasks and see through to completion
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support
• A great team player and able to work well with other team members
• Able to communicate well and maintain documentation

JOB DESCRIPTION

• Develop and schedule engaging content for social media platforms
• Manage and update the company’s social media profiles
• Monitor social media channels for customer inquiries and comments, responding promptly
• Plan and execute social media campaigns to promote products, services, and events
• Collaborate with the marketing team to align social media efforts with overall marketing strategies
• Track and analyze the performance of social media campaigns using analytics tools
• Prepare reports on social media activity, engagement, and growth
• Engage with followers by liking, commenting, and sharing relevant content
• Foster community growth by interacting with the audience and encouraging user-generated content
• Stay updated on social media trends, tools, and best practices
• Implement new strategies to keep the company’s social media presence innovative and effective

JOB REQUIREMENT

• Minimum Diploma and above
• Strong communication and writing skills
• Proficiency in using social media platforms and management tools
• Creative thinking and ability to develop engaging content
• Hardworking with high initiative and willing to take on new challenges

• 5 days
• $2500 - $3200 (Basic)
• Location: Central area
• With AWS & VB

1. Project Executive: Overseeing project timelines, budgets, and resources to ensure successful project completion.
2. Marketing Executive: Developing and executing marketing campaigns to promote our products/services and enhance brand awareness.
3. Logistics Executive: Managing the efficient flow of goods, from procurement to delivery, ensuring timely and cost-effective operations.

Job Requirement:

• Minimum JLPT N3 (Mandatory) as these roles needed to liaise with Japan counterpart
• Entry level is welcome to apply

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Meta’s Support Engineering team is looking for an engineer to play a key role in scaling Meta’s key Fintech product priorities. As a business support engineer working on Meta Fintech Products, you will get an opportunity to work on our family of apps including Instagram, WhatsApp, FB and build support flows for the systems where we process over 140 Billion annually.

We are looking for someone who has a passion for product support combined with outstanding customer services. You are an expert in building monitoring from scratch, identifying gaps and coming up with technical solutions, and are an expert in articulating insights back to product teams to make the product better. You have the expertise of managing technical integrations, fostering developer/business relationships, and who have a desire to improve the support experience of our customers.

As a business support engineer, you will work closely with product engineering teams and partners to build long term monitoring and alerting solutions that will help us detect and resolve issues proactively. You will also get the opportunity to work with external partners and processors and set up processes that will help us build a scalable support system for our fintech workflows. You will work closely with other regional offices and partnership teams and support a broad range of partners across the globe to integrate Meta Fintech products into their offering. This role will be based in Singapore.

Responsibilities

• Partner with Payment providers and advertisers to help them to deploy Meta products.
• Provide ongoing integration monitoring and technical support to payment partners/processors through a scaled ticketing system, while ensuring a high quality of service, troubleshooting partner’s technical issues in real-time, in cooperation with their engineering teams, and Facebook's internal technical teams, to resolve payment service issues
• Troubleshooting partners’ technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta’s internal technical teams to resolve those issues
• Manage technical relationship with Meta’s Payments partners, providing technical support and handling service outages
• Communicate partner needs to the Meta product team, to improve people’s experiences with our products
• Handle any production issues that comes out of Meta’s monthly reconciliation process
• Write production code that will improve our internal tooling and our products, building understanding across a variety of software and our platform at a deep engineering level
• Help scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta’s infrastructure, presenting cross-­functional and global context
• Provide 24x7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
• Proactively and independently analyze information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and shares this knowledge across the team
• Lead and complete several concurrent complex projects while using your problem-solving skills to resolve large business problems.
• Regularly frame and consider issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
• Independently think through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance
• Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management
• Confidently and constructively challenge priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources
• Make informed decisions and recommendations based on the reprioritization of competing needs
• Consistently deliver constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals

Minimum Qualifications

• 5+ years of experience as a Support Engineer, Service Engineer, Site Reliability engineer or similar.
• BA/BS in Engineering, Computer Science, Information Technology, Telecommunications or equivalent degree/experience.
• Technical understanding of online payment processing flows. (Merchants, Acquirer Banks, Issuers bank)
• Experience in working/troubleshooting with networking protocols (HTTPS, API, REST, VPN’s)
• Experience in one or more of the following languages: PHP, Python, Ruby, Objective-C/C++, Swift, Java, or C#
• Experience with system administration and scripting under Unix/Linux systems
• Demonstrated problem-solving approach and analytical skills
• Experience in communicating with technical and business audiences and writing technical documentation

Preferred Qualifications

• Experience in the payment processing and/or banking industry
• Experience of local payment flows like Fed Now and subscription based payment is a plus

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

We are looking for an Application Support Analyst to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:

Production monitoring

· Monitor the global IT platform and execute the associated action when alerts are raised.

· Process (analyze, solve, document) incidents.

· Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)

· Maintain monitoring systems and continuously share ideas to improve its effectiveness.

· Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)

· Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover

· Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

· Process local user support requests (configurations, assistance,…)

· Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

· Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,

· Self-organize continuous learning on the IS systems and landscape

· Manage the IT part of the Singapore Business Continuity Plan

· Share improvement ideas with Business Analyst

Technical Skills

· University degree in IT Engineering or Mathematics.

· 2-6 years relevant experience in IT trading environment

· Experience and knowledge about Trading and/or portfolio management processes, Derivatives Commodities is a plus.

Behavioral and social skills

· Interactive behavior : Active Listening and communication skills

· Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation

· Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Technical and functional skills

· Understanding of trading environment.

· First experience in live monitoring and application support of large IT systems

· Good technical knowledge on the Windows environment

· SQL skills

· Good Scripting skills

What you need to do now

If you're interested in this role, click 'apply now'.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

ROLES AND RESPONSIBILITIES

As a Global Operations Centre (GOC) Support Specialist, your primary responsibility is to support network operations, server hardware and alerts from the data centre facilities. You’ll work in a 24/7 shift-based environment, ensuring timely responses, incident resolution, and adherence to service level agreements (SLAs). Here are the key tasks:

Network Monitoring and Operations:

• Manage tier-1 network monitoring round the clock.
• Monitor the performance and health of data centre, networks and hardware systems.
• Identify potential issues and troubleshoot technical problems promptly to minimise downtime.
• Log, update, and progress tickets to resolution.
• Collaborate with cross-functional teams to deploy, repair, and maintain data centre infrastructure.

Incident Management and Escalation:

• Follow escalation procedures during critical incidents.
• Act as the point of contact for significant events or technical escalations.
• Coordinate and supervise data centre maintenance efforts, collaborating with internal and external parties.

Documentation and Communication:

• Compile daily monitoring and operational tasks into documents.
• Ensure compliance with physical security procedures, including visitor management and equipment movement.
• Maintain access logs and service reports.
• Track equipment movement in and out of data centres and warehouse facilities.

Quality Assurance and Assessment:

• Ensure subcontractors deliver quality services and meet contractual obligations.
• Conduct routine assessments of data centre infrastructure systems and critical facilities.
• Perform other duties as assigned by line managers.

SKILLS AND EXPERIENCE

• Holds a Diploma or Professional certification in Electrical, Mechanical, Computer Science/ Information Technology or possesses equivalent experience.
• At least two years of working experience in Data Centres or 24/7 critical environment management.
• Able to work shifts, including weekends and public holidays.
• Proficient in network and server hardware troubleshooting.
• Basic understanding and experience with electrical and mechanical systems commonly used in a Data Centre.
• Have working knowledge and experience with monitoring & ticketing tools.
• Possesses a working knowledge of physical IT infrastructure components.
• Comfortable working on rotating shifts.
• Demonstrates good problem-solving and communication skills.

Job Scope:

• Provide comprehensive logistical support during the conduct of school camps at the Outdoor Adventure Learning Centre (OALC), including but not limited to:

o Assisting in the setup and arrangement of camp facilities, ensuring they are conducive for the camp activities.

o Coordinating with camp facilitators and staff to facilitate smooth operations and address any logistical needs that may arise during the camp.

o Overseeing the distribution and collection of camp equipment and supplies, ensuring their proper usage and storage.

o Assisting in the management of emergency response procedures and ensuring the safety and well-being of camp participants.

• Provide support in restoring OALC facilities back to their original state in readiness for the upcoming camp, including but not limited to:

o Conducting thorough checks and maintenance of camp equipment, reporting any issues for timely repair or replacement.

o Collaborating with the maintenance team to ensure cleanliness, functionality, and readiness of camp facilities for the next camp.

• Support camp operations, including but not limited to:

o Assisting in the setup and arrangement of sleeping quarters, dining areas, and activity spaces to meet the specific requirements of each camp.

o Collaborating with the meal caterer to facilitate the provision of meals and snacks for camp participants, ensuring dietary requirements and food safety standards are met.

o Assisting in the breakdown and storage of camp equipment and supplies at the conclusion of each camp, ensuring proper inventory and organization for future use.

• Assist in general administration work.

Requirements:

• Considerable amount of physical work is required to move and handle camp-related objects and equipment, including the ability to lift and carry heavy items.

• Able to effectively communicate with camp staff, facilitators, and participants, ensuring clear and accurate exchange of information.

• Comfortable working in an environment with students aged 10 – 15 years, demonstrating patience, empathy, and the ability to maintain a safe and supportive atmosphere for young camp participants.

• Minimum 1 year of work experience preferably in a school or camp environment, demonstrating familiarity with school operations, camp logistics, and the unique needs of young camp participants. This may include experience in roles such as camp counselor, school support staff, or similar positions involving direct interaction with students and logistical responsibilities.

Skills:

• Proficient in organizing items for housekeeping matters, ensuring cleanliness and orderliness of camp facilities, including:

o Managing the distribution and collection of bedding, towels, and personal items for camp participants.

o Coordinating the disposal of waste and maintaining cleanliness in common areas and facilities.

o Assisting in the setup and arrangement of equipment for camp activities, ensuring they are accessible and in good condition.

• Strong ability to collaborate with others and communicate clearly, including:

o Working effectively with camp staff and facilitators to address logistical needs and ensure the smooth execution of camp activities.

o Communicating with camp participants to provide guidance, support, and assistance as needed, fostering

Working Arrangement:

• Mondays to Thursdays: 8am to 5:30pm

• Fridays: 8am to 5pm

• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Changi Coast Walk

Contract Period: 10 Feb to 6 June 2025 & 30 June to 29 Nov 2025

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

• Ensure the proper operation and maintenance of all production systems and services managed by Service Operations.
• Provide high-standard incident and problem management support, coordinating resolution efforts with the appropriate resolver teams.
• Minimize system downtime by ensuring prompt escalations to specialized internal and external resolver groups, adhering to customer contracts, SLAs, and monitoring requirements.
• Escalate unresolved issues to the next level for further investigation and resolution.
• Perform analysis, define requirements, document changes, and verify enhancements for applications and systems.
• Deliver onsite user support during service cutovers to ensure a smooth transition.
• Continuously document lessons learned, known errors, and operational knowledge to improve service delivery.
• Investigate problems by reviewing error logs, reporting faults, and recreating issues in a staging environment.
• Be available for escalations and support on a standby basis when required.

Requirements:

• A minimum of 3-5 years of experience in working with or providing support for application products (e.g., User Portals, Application components).
• Proficiency in operating systems such as RHEL 7/8, RHEL HA, and Windows.
• Experience with Java debugging and scripting languages like PERL, BASH, and Python.
• Solid knowledge of SQL databases with the ability to troubleshoot related issues.
• Familiarity with various data types, including APIs, APP, PNR, and DCS, is a plus.
• Strong understanding of XML data structures.
• Experience in the travel domain is preferred.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25020

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities:

• Assist with providing technical advice to Sales and Operation Personnel on their waste management enquiry which includes safe waste handling procedure and costing breakdown.
• Work closely with sales and operation department to establish a cost-effective treatment/recovery method for incoming/customer waste.
• Providing advice and co-ordination work in technical-driven waste management.
• Improve existing and develop new treatment methods.
• Support of segregation of incoming waste and assign the waste to correct department, ensure the waste are being treated properly and safely
• Ensure good housekeeping in the laboratory and area of work.
• Follow the existing system and documentation as per the procedures.
• Update the relevant records and effectively communicate to relevant departments and people.

Requirements:

• Degree in Chemistry, Chemical Engineer, Environmental engineering or similar trades
• Minimum of 1- 2 years of chemical related industry
• Laboratory experience is an added advantage
• Able to work in outdoor environment due to nature of work in operation plants
• Good analytical abilities and communication skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883